Customer Service Resume Samples and Examples

  •  Support Account Managers in servicing Donlen’s customers through a variety of means: Daily tasks, Projects, Internal issue resolution   •  Perform specific tasks on a regular basis, such as: Utilizing Donlen’s systems to create vehicle selectors, process billing changes, generate reports, insurance ca...

  •  Support and develop Service Specialists to provide an unmatched level of customer service over the phone   •  Monitor Service Specialists performance utilizing individual performance metrics. Prepare and deliver regular and ongoing performance feedback to ensure standards are met and ongoing consisten...

  •  Identifying new business opportunities in the region’s sphere of operations, as well as in terms of growth of business with existing customers, driven by the promotion of integrated security solutions   •  Demonstrate a thorough understanding of the competitor environment faced by the region  &nb...

  •  Determines contact center operational strategies by conducting needs assessments, benchmark reviews, capacity planning, and cost/benefit analyses   •  Identifies and evaluates state-of-the-art technologies and production, productivity, quality, and customer-service standards; contributing information ...

  •  Climb telephone poles and use ladders to provide service   •  Performs customer support activity and related functional standards in accordance with the Performance Work Statement such as: receives materials to be categorized, itemized and tracked in warehouse facilities; completes reporting and recor...

  •  Hiring preference is given to those with solid sales experience, at least six months to one year of supervisory and related field experience   •  To 2+ Years’ Experience   •  Project Management:discipline of carefully projecting or planning, organizing, motivating and controlling r...

  •  Collaborate and communicate effectively with functional stakeholders to ensure a consistent customer experience across Cargill’s divisions and functional areas   •  Experience in an International Customer Service of min 2 years   •  PC knowledges in SAP, MS Office   •&nbs...

  •  Prioritizing multiple high demand priorities   •  Volume of orders and variety of products in relation to bottle necks in plants / load-out   •  Matching customer demand and requests with product and shipment availability   •  Participating in a diverse group of...

  •  Working knowledge of Scotia Service and Complaints Resolution Standards and Procedures   •  Thorough knowledge of the roles and responsibilities of other Bank service and support functions across all delivery channels as applicable to Commercial Banking   •  Thorough time managemen...

  •  Professionally co-ordinate all types of customer service through interaction with Back Office Admin and other functions at local level, example; Sales or Operations   •  /20 (corrected) visual acuity   •  Collects and analyzes discrepancy reports concerning Textron Aviation’s jet p...

  •  Provides customer service to students, faculty, staff an external customers. Meets customer needs, offers options, resolves problems and follows up with customers. Maintains a professional, friendly and helpful demeanor   •  Uses information systems to input data, maintains databases, performs researc...

  •  Passionate about customer service, with a professional, assured telephone manner and a confident personality   •  The delivery of high levels of customer contact and communications throughout the vehicle repairs   •  Constant delivery of Service Level Agreements, ensuring customers...

  •  Client Complaint - Lead independent review and investigation on client complaints and drive actions to address client’s concerns   •  Provide analysis on variety of data points—order blocks, open orders, service KPI’s, etc.,   •  Approves credit and RMA’s pertaining to the product ...

  •  Strictly follow company’s rule during working hours   •  To response and ensure the customer inquiries and requests are addressed in a timely manner   •  To coordinate with sales team, other departments, suppliers and other ticket centers to ensure the print quality and customers’ ...

  •  Successful and timely booking and lifecycle handling all project orders   •  Support the projects group with all required administration activities   •  Work within guidelines of Global policies and processes   •  Determines and develops approaches to administra...

  •  Providing help and advice to customers using our organization’s products and services   •  Ensures that individual orders are correctly filled to the customer’s satisfaction by making product recommendations based on customer’s needs or restraints and following through to order execution   •...

  •  Act as peer mentor to customer service associates and representatives   •  Maintain performance and quality standards based on established call center metrics including turn-around times   •  Understands and analyzes customers’ buying habits and needs as they relate to Lubrizol'...

  •  Upgrading customer’s discontinued products   •  Monitor telephony queue time data to maximize productivity   •  Providing assistance by telephone both inbound and outbound, email and chat to customers and business partners concerning escalated and special request events   ...

  •  Reports to Operations Managers   •  Create feedback tickets for each case reviewed. Ensure the feedback is clear, concise and professional.   •  Create and maintain an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment   • &...

  •  Previous experience in sales or customer service   •  Strong PC skills to include: Internet, Microsoft Windows and Outlook   •  Strong communication skills and a desire to make customers happy   •  Connect with the customer and bring excitement to the call  ...