Key Accounts Resume Sample
Carmine Baumbach
4306 Allison Fort,
Los Angeles,
CA
+1 (555) 520 7024
Work Experience
Key Accounts Director
12/2016
-
PRESENT
Los Angeles, CA
- To manage all direct reports (Sales & CTC) as an integrated team by setting team objectives, targets and guidelines
- To develop the functional and core skill of direct reports on and off the job through regular 1-2-1’s coaching and mentoring
- Deliver a best in class customer service experience to adidas wholesale customers by
- Manage a team of 4 (Sr.) Key Account Managers by setting team objectives, targets and guidelines and lead national Key Account teams in a matrix organization
- Develop the functional and core skill of direct reports on and off the job through regular 1-2-1’s coaching and mentoring
- Understand Global Strategic Accounts Program principles
- Understand key customer priorities at all levels of customer organization
- Develop a cohesive local Site Account Plans of accounts to align Emerson strategy with account needs, periodically review and keep plans up to date
Key Accounts
10/2012
-
11/2016
Phoenix, AZ
- Leads Sales Team Associates with a cross-functional/general management lens – coaching and bringing knowledge to key decisions from all capability areas within GLCC to build a world-class retail sales team. Stewards world-class sales capability building within the customer team
- NOTE - THIS ROLE CAN BE BASED FROM ANYWHERE IN EUROPE
- Ensure development of the account strategies, formalization by Strategic Account Plans and get sign-off by the Director of KAM
- Ensure continuous monitoring of sell-out and the order book as well as reliable and cost-efficient supply
- Steer and drive a network of Area KAM teams towards implementation of international strategies
- Ensure smooth cooperation of all direct reports along all interface
- Direct market channel development activity and coordinate sales distribution by establishing sales territories, goals and quotas in conjunction with other sales leaders
- Direct investigation into additional customer needs and opportunities, leveraging the EoC process facilitated by the Strategic Business Development Group at SICK Inc
- Interface and collaborate openly with international subsidiaries to: coordinate sales strategies for specific accounts and projects, agree on a common pricing approach, negotiate and document “cross border compensation” plans, support IKAM activities and build a strong consistent global brand in the eyes of the customer
Intern Key Accounts
10/2008
-
09/2012
Boston, MA
- Perform as a single point of contact for assigned customers, collaborate and coordinate key activities across Emerson Accounts Team and Emerson employees who call on the site
- Lead the development of Coaches, Sponsors, and Power Sponsors across account organization and maintain a Relationship Map for the strategic contacts of the accounts
- Actively visits existing customers to promote the Emerson products, services and solutions portfolio
- Seeks new opportunities and focus on acquiring new customers in geographic allocation
- Interact closely with Medtronic Surgical Device Marketing and other identified key internal stakeholders. Keep the
- Maintain a high level of expertise in US Healthcare Economics, reimbursement, provider merger and acquisitions,
- Leads annual GLCC Channel plan achievement through leading a team of Sales Associates with direct customer responsibility, primary connection to National Large store sales leadership, and ensuring execution of channel plans across Independent customers
- Coordinate national customer activity at the GLCC levels representing programming and impacts
- Accountable for oversight of multiple strategies. Responsible for influencing, creating, coordinating, and communicating pricing architecture, price package plans, package and program architecture, promotional activity and big event marketing
Education
Waynesburg University
2004 - 2008
Bachelor's Degree in Engineering
Professional Skills
- Demonstrated proficient inter-personal skills with excellent communication and influencing skills
- Strong interpersonal skills: good communications and negotiating abilities as well as high presentation, relationship management and facilitation skills
- Demonstrated, strong problem solving skills with the ability to quickly and effectively resolve client concerns
- Strong and dynamic communication skills (written, oral and presentation skills); persuasive communication with C-level customer contacts
- Demonstrated coaching and leadership skills in a multi-channel sales organization with proven, positive results required
- Strong leadership skills – successful direct line management experience
- Proven negotiating skills, can negotiate skillfully in a tough situation with both internal and external stakeholders
How to write Key Accounts Resume
Key Accounts role is responsible for leadership, presentation, analytical, government, insurance, planning, communications, manufacturing, training, reporting.
To write great resume for key accounts job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Key Accounts Resume
The section contact information is important in your key accounts resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Key Accounts Resume
The section work experience is an essential part of your key accounts resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous key accounts responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular key accounts position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Key Accounts resume experience can include:
- Excellent communication and interpersonal skills – good telephone manner and appropriate business communications
- Excellent leadership, negotiation, problem solving, decision making, project management, communication, presentation, and interpersonal skills required
- Strong written and oral communications skills, required
- Proven project management, execution, and leadership skills
- Strong analytical skills (analyse consumer, sales and customer data)
- Collaboration and influencing skills. Thrives in an environment built on influencing without there being a reporting relationship
Education on a Key Accounts Resume
Make sure to make education a priority on your key accounts resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your key accounts experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Key Accounts Resume
When listing skills on your key accounts resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical key accounts skills:
- Proven problem solving skills, uses logic and methods to solve difficult problems with effective solutions
- Good analytical and problem solving skills and work well under great pressure
- Flexibility to effectively work with changing priorities
- Excellent closing and negotiation skills with the ability to directly support and help close major projects
- Understands traditional retail and can demonstrate negotiation skills within this arena
- Strong interpersonal, leadership and project management skills
List of Typical Experience For a Key Accounts Resume
1
Experience For Key Accounts Director Resume
- Works with partner to efficiently and effectively communicate and rollout new product launches, product reprice, marketing material, software distributions
- In the software or storage industry; 3+ years experience managing pre-sales Systems Engineers
- Obtain final UAF and transmit to HPIR, properly maintaining and updating changes as needed
- Communicate with HPIR, ensuring HPIR has appropriate information to timely and accurately complete all necessary internal and tools including SNRF
- Deliver monthly performance reporting for Key Accounts, including divisional distribution
- Participate in quarterly close reporting cycle, including data acquisition and preparation
- Become proficient using Oracle’s internal tools for reporting and analytics
- Participates in special projects as requested, particularly during the annual planning cycle
- Plays a critical role in managing various purchasing programs for major clients
2
Experience For Director Key Accounts Resume
- Establish and maintain a sales budget; achieve gross margin goals by managing discount levels within the limits of authority provided
- Provide accurate and timely sales and marketing reports; present to executive management as appropriate
- Know and understand clearly the infrastructure and operating model of each partner and how they want to do business with SLF
- Consistent networking with key contacts at partner firms (via f2f, email, calls)
- Provide training expertise on SLF tools and processes (such as Advisor Site, Eos, New Business processes)
- Collaborate with internal team (RVP/AVP, Business Development, Regional Sales Director) around what is coming and other opportunities
- Negotiate with Underwriting when necessary
3
Experience For Director, Key Accounts Resume
- Complete PRP requests as needed and manage PRP process, following processes for non-standard items
- Complete PRP requests as needed and manage PRP process, following processes for non - standard items
- Successful track record of complex project management during conversions, RFP processes, and implementation of unique Strategic accounts programs
- Coordinate all contracting efforts with NAAVP responsible for GPO’s
- Sell business that can be administered. Negotiate with Underwriting when necessary
4
Experience For Account Executive, Key Accounts Resume
- Prepare manual data for upload to the Sales Intelligence reporting tool
- Support annual planning cycles through research, preparation and distribution of historical data
- Participate in User Acceptance Testing for quarterly system enhancements and updates
- Owns and resolves issues with existing tools and processes for relevant service area
- Successful track record of complex project management during conversions, RFP processes, and implementation of
- Deliver high quality customer service to key Alliance Account customers (including but not limited to employees and various company executives)
- Work with Account Managers to provide ongoing support for Alliance Accounts
- Actively monitor the production schedule and facilitate product sourcing to complete the orders within the service level agreements
5
Experience For VP, Key Accounts Resume
- Know underwriting principles and practices as well as the drivers of fees and liabilities
- Develop new accounts and raise the repurchasing ratio
- Influence and execute the organization’s strategy for partnering with Ambulatory Surgery Centers
- Use CRM system for all customer and sales process data to ensure proper documentation and retention. Ensure all sales people utilize CRM
- Lead regular staff meetings to discuss group accomplishments, issues and concerns, company/business changes and/or process improvements
- Communicate escalated Accounts Receivable, Accounts Payable and Customer Service issues with other management and staff for timely resolution
- As a business partner, be the champion of issues/concerns for your key contact at the partner firm within SLF; (key issues include customization of product, special quotes, as well as contracting, underwriting and risk management issues)
6
Experience For Key Accounts Associate Resume
- Relay to internal partners any request from the partner about new strategy development, key process changes or required product design; (key partners include Underwriting, Inforce Operation, Product)
- Develop internal relationships to help facilitate resolution of issue/concern (key areas: New Business, Underwriting, Inforce Service Operations, Distribution Compensation, Insurance Solution)
- Be the SME (subject matter expert) on the project to ensure partners needs are understood and met
- Be an entrepreneur - work with each partner to develop initiatives specifically for them
- To build strong, long-lasting relationships with customers by long term planning and understanding of the customers’ business in addition to solid knowledge of the competitive market in which the retailer operates
- Development of a ‘Fox-Five’ annual account planning process
- Responsible for developing and implementing joint client growth plans, measurement and benchmarking performance, troubleshooting performance gaps, driving and nurturing “winning” initiatives. Requires alignment, commitment and support with key stakeholders to execute on behalf of clients’ needs
7
Experience For Executive Director, Key Accounts, West Resume
- Delivery of contribution targets across all areas of the business within the channel and working collaboratively across all other channels in the business to ensure delivery of targets at a total business level
- Management of KPI’s within each account P&L in the channel within agreed tolerances. KPI’s to include % contribution, average price, $ contribution and contra revenue
- Experience in digital media sales, working with leading companies and advertising agencies
- Create a rolling 6 month activity plan for each account in order to deliver targets
- Deep understanding of Twitter and the digital performance media landscape, and opportunities for marketers
8
Experience For Director Key Accounts Adidas Resume
- Coach, train and provide ongoing job instruction and feedback to the team
- Established relationships with senior marketing decision makers at advertisers and agencies
- O Defines channel strategy within Colombia at format level based on Division´s input
- Lead a team to solve complex business / technical issues
- Specialized knowledge/skills and demonstrated proficiency with at least one major open systems operating system (UNIX or NT) and enterprise application exposure or knowledge of (Oracle, Exchange, Informix, SharePoint, etc)
- Demonstrate knowledge of competitor’s strengths, weaknesses and strategies
- Sales representative for the UHC Key Accounts responsible for broker and direct sales to customers in the 100 to 3,000+ employee range. The principle focus is the sale of new fully insured business with indirect responsibility for the retention of existing accounts
- Organize, arrange and support meetings (including teleconferences & web meetings) & events
- Leads cross - functional team to achieve positive sales results
9
Experience For Key Accounts & Economic Development Specialist Resume
- Draft review and revise presentations, word reports, excel analysis
- To lead negotiation and enforcement of adidas Group trade terms with the Sales Director
- To lead the team and foster performance culture within his team
- To manage and nurture key relationships with customers
- Develop a high performing team, ensuring they are developed, engaged, contributing to the company’s success and growing professionally; scale team after established success with initial accounts
- Build multi-year account development plans jointly with each account working to identify the targeted use cases per account while delivering the appropriate solutions across Stratasys’ portfolio
- Works in a pleasant office environment based in Eden Prairie, MN with other department staff, utilizing a computer workstation and various software applications. Specific work schedule is coordinated with direct supervisor
- Manage the funding of the business development plan by using the Marketing Allowance allocated to each firm
- Manage influence mapping and collaborate with managers to maximize healthcare providers to support the Ferring Urology product portfolio
10
Experience For Manager Global Key Accounts Resume
- Understand the needs of the firm and demonstrating how SLF can satisfy those needs
- Develop and manage a business development plan specific to each firm using the SLF Business development tools
- Actively prospect and identify opportunities to profile SLF at firm conferences and training classes
- Direct necessary quantitative analysis to determine opportunities with existing and new platforms
- Manage the new firm on boarding process
- Introduce, communicate and customize with each firm new back office processes and support training for the firm staff
- Continuously assess the evolving needs of the client and introduce services and/or product solutions to meet those needs over time
List of Typical Skills For a Key Accounts Resume
1
Skills For Key Accounts Director Resume
- Excellent strategic negotiator with a proven track record in interpreting and maximising commercial contract terms
- Insurance sales/account management experience required with experience selling or managing ASO business
- Insurance sales/account management experience with experience selling or managing
- Insurance sales/account management experience required with experience selling or managing
- Analytical skills for strategy development, business planning, decision planning
- Work experience of multinational company in metal industrial sales, including at least 2 years account management experience
- Demonstrated experience in managing field sales, required
- Very strong planning, prioritization and organizational ability
- Superior organizational skills and the ability to follow through
2
Skills For Director Key Accounts Resume
- +10 years of Fast-Moving Consumer Goods experience
- Excellent MS PowerPoint experience
- Highly motivated, organized person who is able to work effectively w/ minimal oversight
- Prior Key Accounts or Wholesaling experience required
- Strong business acumen with proven track record is aware of how strategies and tactics work in the marketplace
- Communicate effectively with all key stakeholders
- High level of presentation skills in a variety of presentation settings: one-on-one, small and large groups, with peers, direct reports, and senior leadership
- High level of presentation skills in a variety of presentation settings: one-on-one, small and large groups, with peers, direct
3
Skills For Director, Key Accounts Resume
- Work effectively across organizations and cross culturally
- Proven track record of hiring, developing, coaching and building a high performance team. Has ability to inspire team
- Detailed knowledge/experience in an Account Management role dealing with Digital, Email Marketing, Content, SEO, Social Media, etc
- Substantial experience in digital internet retailing or marketing
- Experience selling or managing ASO business
- Proven exposure in building and maintaining partnerships at C level, main stakeholders and influencers with major players
- Experience in developing and implementing business strategies that drive growth
- A proven track record in being strategic through achievement in execution
- Tenured experience manipulating large sets of data
4
Skills For Account Executive, Key Accounts Resume
- Experience selling health care products through direct sales or brokers
- Proven ability to build relationships with existing and prospective clients
- Work in a fast-paced environment and handle multiple competing priorities
- Experience selling through brokers
- Experience with large clients selling multiple services/solutions required
- Expertise with a demonstrated record of progressively increasing responsibility in a commercial function
- Experience with leading a team of high performance sales professionals
5
Skills For VP, Key Accounts Resume
- Solid understanding of internet-based tools and contact management systems
- Progressive customer management and sales leadership experience (including people leadership)
- Experience in identifying market dynamics
- Consolidates field insight and provides strategic recommendations to home office partners (Pricing, Brand, Finance, etc.)
- Strongly analytical with respect to finance and business development
- Proven success in the Ambulatory Surgery Center market
- Performs inventory management of Industrial Gases and Hardgoods
- Experience of people and operational management
6
Skills For Key Accounts Associate Resume
- +5 years of experience in Modern Trade main Customers Management
- +3 years of experience in Dairies business
- Insurance sales/account management experience
- Proven sales & leadership track record
- Wholesale and retail sales experience
7
Skills For Executive Director, Key Accounts, West Resume
- Work in a fast paced, global business environment; flexibility to juggle multiple priorities, while maintaining a high level of client service
- Demonstrated success in negotiation, persuasion, problem identification and solution implementation
- Work with key executives at firm to understand their strategic priorities
- Ensures effective and efficient value based account support and relations
- Successful proven track record and high-level sales and sales management required
- Ensure that all corporate assets are maintained in excellent condition
- Experience in a sales or account mgt role within the insurance industry (commercial medical benefits)
- ASO sales or account mgt experience
- Leadership: > 2 years’ experience
8
Skills For Director Key Accounts Adidas Resume
- Uccessful sales experience, with a full-range of health care products
- Previous experience with a Payor Organization
- Managed care experience is also highly desirable
- Functional knowledge of Medicare and Government agencies, as well as a skill set that matches needs to strategic account management in state or federal sector
- Leadership: > 2 years of experience
- Successful sales experience, with a full-range of health care products
- Customer support experience
- Insurance industry experience
- Insurance sales, account management or sales support/analyst experience
9
Skills For Key Accounts & Economic Development Specialist Resume
- As manager of Experts, 3 years management experience required
- Commercial experience
- Proven ability to take strategy from concept to operational implementation, particularly in a role of influence across organizational structures
- Exceptional ability in development of business strategies and strong mature presence
- District Management Experience
- Networking and prospecting for new firm
10
Skills For Manager Global Key Accounts Resume
- Willing to take measured risk with the ability to act with a sense of urgency without sacrificing excellence
- Coaching, development, succession planning of OKAM teams
- Providing technical support at sites. Ensure site supervision
- Using the Quarterly reports, periodically review with each firm, productivity, advisors activities and quality of business relationship
- Existing MN broker relationships
List of Typical Responsibilities For a Key Accounts Resume
1
Responsibilities For Key Accounts Director Resume
- Healthcare sales and/or marketing experience or related experience in buying processes and decision making
- Effectively communicates relevant contract information and status updates to internal and external stakeholders as appropriate
- Experience selling health care products through direct sales or brokers
- Develop and maintain strong broker/consultant and internal relationships and add consultation as necessary
- Supports ongoing development of account management capability for OBU—strategic vision, competencies, resources, training needs, etc
2
Responsibilities For Director Key Accounts Resume
- Focuses on maintaining customer relationships and addressing specific customer problem
- Monitors and prepares reports to ensure operational performance is progressing to meet the deliverables of the value based agreement
- Build, develop, and maintain relations with clients, personally owning one or more accounts
- Drive the strategic planning for major customers (STAPs) both internally and externally to ensure smooth strategy execution
- A true self starter who thrives working independently
- Preferable Knowledge of Salesforce.com and Tableau Reporting
- Strategic and conceptual thinking abilities
3
Responsibilities For Director, Key Accounts Resume
- Liaison with billing teams to ensure that customer requirements are correctly reflected in Tyco source systems
- Liaison with billing teams to ensure that customer requirements are correctly reflected in JCI source systems
- Ensure billing of AN products at professional sites. Usage of new products introduced by AN
- Ensure site level negotiations with customers regarding product and shade choices, delivery timelines etc
- Customer support for strategic customers purchasing gases
- Manage outstanding orders for key customers
- Verify product databases and supply sources for outstanding orders
4
Responsibilities For Account Executive, Key Accounts Resume
- University student from Industrial Engineer or Commercial Engineering
- In-depth understanding of digital media, its technological requirements, and the competitive distribution environment in international markets
- History of driving change and innovation within an organisation
- Shows an understanding of issues relevant to the broad organization
- Travel requirement: Up to 50% travel as required (mainly domestic)
- Present a positive image of UHC to the marketplace
- Control over Documents workflow / work with Payables: verification of the cost of services, forming and signing Appendixes, Acts of acceptance, providing “proof of performance’ materials, close collaboration with accounting and tax departments
- Experience in managing large accounts in relevant customer facing environment (i.e. building products, consumer packaged goods, durables and hard goods)
5
Responsibilities For VP, Key Accounts Resume
- Generate and execute account-specific plans resulting in achieving objectives
- Meet regularly with designated Key Accounts’ principals and staff to build and support relationships
- Proficiency in spoken and written Spanish languages desired
- International travel required (25%)
- Independently develop and execute strategy (ie key relationships, sales model, process, etc.) to drive the sales of SLF Retail Insurance products with key partners (IIROC, MFDA and MGAs)
- Good Business acumen, have the ability to manage and develop key account for a sustain profitable growth
- Drive the segmentation of key partners to ensure we focus on our best opportunities to build productive business relationships
- Partner with RVP, Insurance Distribution to identify key sales opportunities and work to align our resources to realize them
6
Responsibilities For Key Accounts Associate Resume
- Participates as a member of the Wholesale Leadership Team to develop the overall Distribution strategy
- Champion with the AVP, NA – Wealth the One Sun Life Strategy
- Develop a comprehensive business plan focused on identifying key dealers, short and long term opportunities and specific tactic on how to achieve the objectives
- Develops and communicates vision of National and Key Accounts to support Insurance Distribution and reinforces team commitment and execution on the business plan
- Work with Sales Analytics, RD, and NSD to devise Ferring Key Opinion Leader strategy for short and mid term
7
Responsibilities For Executive Director, Key Accounts, West Resume
- Reinforces a culture of accountability and excellence in execution,
- Empower and nurture personal development and growth
- Develop and manage relationships with key individuals, leaders and decision makers at the firm's head offices (MFDA, IIROC and MGA firms)
- Develop specific firm relationship management strategies for each firm. Complete and maintain firm profiles
- Maintain frequent contact with the firm to ensure that Sun Life Financial achieves its desired levels of client satisfaction and client loyalty
- Champion relationships with the firm and internal partners such as Strategic Business Development, Operation and Product to develop, maintain and improve support
8
Responsibilities For Director Key Accounts Adidas Resume
- Constantly communicate and coordinate with the Wealth Distribution Leadership Team and the other DM area to develop and champion the One Sun Life Strategy
- Develop and maintain relationships with Key Opinion Leaders and C-Suite within targeted accounts to enhance Ferring perception and maximize opportunities for development and growth
- Leverage relationships to enable peer-to-peer education through speaker bureau, promotional programs
- Identify and develop centers of excellence
- Successful track record in sales (15+ years of experience) generated by one’s own hunting/ prospecting and selling complex service, technology or software solutions into newaccounts aligning with the C-suite level
- Leads team to achieve positive sales results (Dental, vision, etc)
9
Responsibilities For Key Accounts & Economic Development Specialist Resume
- Sell business that can be administered
- Collect group app and check from customer
- Conduct open enrollment meetings when necessary, Communicate with HPIR, ensuring HPIR has appropriate information to timely and accurately complete all necessary internal and tools including SNRF
- Conduct open enrollment meetings when necessary
- Understands and aligns with project management methodology, accountable for the detailed planning of steps and resources needed to meet objectives and contract deliverables
10
Responsibilities For Manager Global Key Accounts Resume
- Manages multiple value based agreements simultaneously
- Manages day-to-day relationship with key value based accounts
- Ensures timely monitoring of contractual key performance indicators and keeps ACN leadership abreast of concerns regarding performance that impact contractual success
- Solves conflicts and issues in a timely manner, escalating for resolution as appropriate
- Works in conjunction with executive leadership to deploy business strategies to assure contractual success
- Works closely with the Director of Business Development and Project Management offices related to the contract life cycle of new and ongoing business opportunities
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