Global Accounts Resume Sample

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Gerry Hilpert
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Work Experience


Director, Global Accounts
02/2018 - PRESENT
Detroit, MI
  • Monitor key performance metrics to measure the performance with global key accounts as well as intelligence to provide visibility and insight
  • Manage the accounts payable department global activities; ensures all accounts payable processes are executed appropriately and in a timely manner for both domestic and international disbursement processing
  • Manage accounts payable staff; encourage professional growth
  • Lead or provide support with software upgrades and improvements for accounts payable processes, including new system implementations
  • Initiate and promote continual process improvements within the accounts payable department and implement changes leading to best-practice operations from a global perspective
  • Develop and maintain written departmental accounts payable policies and procedures
  • Develop and monitor internal control activities; includes accounts payable and cross-functional departments such as payroll and accounting
  • Comply with federal, state, and international localized legal requirements by studying existing and new legislation; enforcing adherence to requirements; obtaining qualified opinions; advising management on needed actions
  • Experience with multinational sales and business operations
Measurement Partner, Cpg-global Accounts Team
02/2013 - 01/2018
Dallas, TX
  • Support implementation and participate in the development of Expedia Powered Technology Products
  • Monitor the business impacts of initiatives and develop an in-depth knowledge of products and build strong relationships with applicable regional leadership teams
  • Participate and act as a spokesperson for Expedia in industry wide events
  • Develop the strategies and market plans required to identify potential projects within Zones clients within the assigned geography
  • Managed customer portfolio to assigned revenue, profit and contribution quotas
  • Provide the leadership and day to day direction to the leadership of the GAMs and ATEs including pipeline management, performance reporting and performance management
  • Apply knowledge of the technology resale and solution provider industry and market trends to identify key prospects and obtain meetings with key decision makers
  • Directly engage Zones business partner executives in the planning and execution of Territory specific events, seminars and programs to further differentiate Zones from our competitors
Administrative Assistant, Global Accounts
05/2008 - 10/2012
San Francisco, CA
  • Salesforce, Microsoft Office and account planning methodology experience
  • Strong Collaboration skills work with cross functionally teams at all levels within Kronos
  • Customer centric perspective
  • In-depth understanding of the Hotel Industry, its key players and the way the landscape is evolving and assess their impact on the business
  • Support negotiation of major hotel chains renewals and quantitative and qualitative analysis support for the process
  • Implement best-in-class account management, and anticipate new long-term business models
  • Ensure on-going communication and work with cross-functional teams: Global Market Management, Finance, Operations, Connectivity

Education


Muskingum University
2003 - 2008
Bachelor's Degree in Business

Professional Skills


  • Solid experience within media research and a natural love of data with strong numeracy skills
  • Strong quantitative background with strong Excel skills and the curiosity and persistence to work with large databases
  • Outstanding oral, written, and presentation skills. Coupled with public speaking experience (executive level audience)
  • Excellent collaboration, communication and analytical skills
  • Strong commercial and negotiations skills
  • Proven experience managing both directly and indirectly through influence and alignment
  • Marketing and/ or e-commerce program management experience

How to write Global Accounts Resume

Global Accounts role is responsible for presentation, excel, software, research, integration, languages, english, finance, security, architecture.
To write great resume for global accounts job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Global Accounts Resume

The section contact information is important in your global accounts resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Global Accounts Resume

The section work experience is an essential part of your global accounts resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous global accounts responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular global accounts position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Global Accounts resume experience can include:

  • Develop meaningful business relationships with Zones client prospects, and business partners at the Executive level to create awareness and understanding of the Zones brand and capabilities
  • Generate new business through the participation and leadership of unsolicited/solicited business proposals, presentations and targeted meetings with Zones client’s prospects assigned to the Business Development Organization
  • Strong SQL skills and Excel skills
  • Relevant experience, media research experience and general love of data and numbers
  • Recruit, develop and lead a highly skilled field-based team in the identification, targeting, selling and closing of customer centric solution projects
  • Experience working directly with marketing and media

Education on a Global Accounts Resume

Make sure to make education a priority on your global accounts resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your global accounts experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Global Accounts Resume

When listing skills on your global accounts resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical global accounts skills:

  • Proven experience with data analysis, warehousing, and reporting technologies, including
  • Experience building and leveraging a strong understanding of customer business models to connect BU competencies with customer needs
  • Develops a thorough knowledge and understanding of customer needs and characteristics engages multifunctional resources to effectively manage the relationship
  • Experience setting system-level strategy, and coordinating system level execution of the strategy while leading the joint business planning process
  • Experience planning, delivering, and executing media, measurement and creative strategy
  • Experience in managing and coaching teams across multiple countries and locations

List of Typical Experience For a Global Accounts Resume

1

Experience For Director, Global Accounts Resume

  • Experience providing action through data driven insights and campaign optimizations
  • Experience supporting the execution of account growth strategy and action plans
  • Experience in managing international accounts and/or teams is a distinct advantage
  • An experienced and inspirational leader who can gain the credibility of a high performing team
  • Ad Technology experience is required
  • Set and communicate direction and prioritization of key markets and initiatives to support Client’s Facebook activities locally, regionally and globally
2

Experience For Administrative Assistant, Global Accounts Resume

  • Collaborate on marketing programs which strengthen and expand internal and external messaging for Kronos’ global capabilities and the Atlas program
  • Apply knowledge of Zones competitive differentiators in sales situations and be responsible for closing new business
  • Identify new and relevant product/service offerings and or marketing opportunities to expand Zones market share within the assigned Territory
  • Develop, execute and continually evaluate Facebook's measurement strategies and learning agendas for key EMEA clients
  • Develop, execute and continually evaluate Facebook’s measurement strategies and learning agendas for key accounts
  • Accountable for delivering overall segment targets for Global Accounts
  • Executive heat map reporting, forecast preparation, etc
  • Collaborate with field sales management regarding sales process and methodology, as it relates to multinational sales efforts
  • Support on-going education and communication to the field sales and operational teams relative to multinational customer sales campaigns
3

Experience For Senior Manager, Global Accounts Payable Resume

  • Coordinate global sales coverage and drive local sales execution
  • Create and deliver client and agency presentations and internal POV’s/updates
  • Highly collaborative and with the ability to deliver the very highest service levels and successes to these demanding and valued clients and evolve global relationships from beginning stages of their life cycles into high performing maturity
  • Drive network virtualization adoption by identifying, qualifying and owning new opportunities. Responsibility to move the transaction through the entire sales cycle
  • Related experience in datacenter software, network infrastructure, network management, and/or network security based solutions
  • Identify and prioritize business opportunities to evangelize Facebook’s ad tech strategy, and drive adoption of the Atlas platform within existing customer base
  • Partner with Sales, Product Strategy, and Client Services teams by representing your customers’ interests and business priorities to help inform our ongoing product roadmap and insure long-term customer alignment
  • Managing strategic client accounts
  • Partner with other vertical teams + global counterparts on structuring and executing operational and strategic initiatives - developing work plans, synthesizing market related data, leading analysis and defining the overall business approach to Facebook’s success in the Vertical
4

Experience For Solutions Architecture Leader Global Accounts Resume

  • Assist with weekly, monthly, and quarterly forecast analysis and consolidation
  • Understand aspects of overall Dell Technologies business (not just one entity) as our organization is highly-matrixed
  • Generate weekly metric reports & provide analysis for the Global Accounts Team to monitor performance across a range of key business drivers
  • Develop thought leadership on client’s business and industry
  • Seek to understand Client’s business objectives to ensure Facebook solutions are positioned appropriately
5

Experience For Senior Director, Global Accounts GSO Resume

  • Partner with Client’s media and creative agencies to ensure synergies, collaboration and trusting relationships are established, towards a common goal of achieving Clients’ business objectives
  • Identify incremental revenue opportunities and scale accordingly and ensure Clients’ investment targets are met or exceeded
  • Evangelize AWS China’s service and technology and help to international partners develop and sell solutions to address customers’ demand by leveraging best practice from other market. Be the interface from AWS to lead and coordinate the China partner management working with AWS teams from HQ and other field team
  • Apply AWS APN and related partner program to support international partners’ China team on co-innovation, develop solutions focused on cloud transformation consulting, enterprise migration, enable solutions of Dev/Ops, Big Data, IoT, DR. etc
  • Build and lead to work with AWS link team and HQ organization to develop new international partner collaboration model in China to accommodate China regulations and address China specific customers’ demand to drive incremental business for AWS
  • Audit vendor invoices for Domestic and International Household Goods relocations while verifying adherence to applicable tariffs and client policies. Calculates, processes, and approves vendor disbursements. Examines backup associated with vendor invoices to ensure compliance and completeness
  • Use relationship management techniques to develop selling opportunities within partner organisations; penetrate new divisions and organisations within assigned partner account; develop new selling relationships within assigned partner account; develop new direct selling opportunities
  • Motivate and turn around a team of 15-20 people in 2 locations to expertly deliver on the P2P transformation journey, a very demanding day to day activity and a thorough clean up exercise on Dr items, cash clearing, GRIR and Interco
6

Experience For Measurement Partner, Cpg-global Accounts Team Resume

  • Exceed the combined revenue goals of the Global Account Managers
  • Develop, manage and inspect account strategies and sales plans for Atlas Customers
  • Work with sales, presales and professional services to create Global RFP responses and Statements of work
  • Provide oversight on large multinational pursuits including coordination of pre-sales activities, demonstrations and follow up by sales and other key stakeholders
  • Coordinate Corporate Support in legal, finance, cloud and services departments in the course of negotiating customer agreements
  • Work with authorized Kronos partners to co-create value for multinational customers
  • Create and execute on an annual development and education plan for Global Account Managers
  • Manage deal registration process and enforce company rules of engagement for non-Atlas Multinational accounts
7

Experience For Client Partner, Global Accounts Resume

  • On an annual basis, lead the analysis effort to identify key accounts for potential inclusion in the Atlas Global customer program
  • Act as first point of escalation for multinational deal issues
  • As required, develop business case for future enhancements to the program
  • Establish trusted executive level relationships with CHROs, CMOs, COOs, and other CXO level client leaders based on an ability to provide LinkedIn and industry insights
  • Exhibit deep and up-to-date knowledge of the entire suite of LinkedIn Solutions – (LTS, LMS, LSS, Lynda and Elevate) in order to communicate the benefits of new products, features and enhancements
8

Experience For Director, Global Accounts Payable Resume

  • As exec sponsor to a number of accounts, participate at quarterly business reviews and conduct regular customer feedback calls or meetings with key CXO’s
  • Keep up to date with industry and market trends across your region and accounts. Understand where the global opportunity exists within each account across all LI solutions
  • Support and champion top account or targeted account marketing initiatives in the region as a way to promote LinkedIn’s thought leadership and ongoing CXO engagements with key clients
  • In alignment with HQ priorities and big bets, develop and execute regional business plans and sales strategies, with a strong focus on growth. Work in partnership with your regional sales leaders (India, China and Rest of APAC) and cross-functional partners
  • Partner closely with regional sales leaders across APAC, EMEA, NAMER and LATAM to ensure global growth across accounts are achieved
  • Through coaching, mentoring or formal training, develop the next generation of sales professionals by modelling our culture and values and defining excellence across: relationship management, business management and opportunity management
  • Grow the revenue from named accounts by double digits through upsell on renewals and by identifying and closing new multi-million dollar business/product contracts
  • Represent both market trends and client needs to the Global Clients LT and the Product teams to ensure we are serving current needs well and evolving our portfolio to identify future client needs
9

Experience For Partner Development Manager, Global Accounts Resume

  • Experience selling to EVPs and CXOs of Fortune 100 companies or companies with annual revenues exceeding $15 billion
  • Experience managing a global account team of sales reps and sales support staff located across geos
  • Ensures the global account strategy is understood and deployed by the Global Account team, and provides ongoing feedback and coaching on individual account plans; routinely reviews pipeline for proper forecasting and achievement of revenue targets
  • Maintains significant knowledge of customer’s business trends, current macro and micro economic climate, competitive awareness, legislation, market intelligence and potential new business ideas to exploit growth opportunities and provide long-term strategic direction
  • Sees the big picture and recognizes that his/her primary role is to drive revenue; s/he realistically grasps the financial aspects of the organization, shows responsiveness to the need for economies and cost control, and is able to draw meaningful implications from financial data
  • Recruits, develops and retains a high performing and qualified workforce to deliver the goals of the Global Account team; proactively manages performance issues; and partners with other members of the organization to ensure the infrastructure required from other departments is made available to support the account strategy
  • Seeks to stay involved in new developments within his/her field; enjoys learning and is intellectually curious; and thrives on championing new initiatives and solutions to positively deliver a desired result, creating value for our customers and profitable growth for Iron Mountain
10

Experience For Senior Director, Global Accounts Receivable Resume

  • Experience managing the sales and buying process in order to meet quarterly and annual revenue targets
  • Possesses deep understanding of Iron Mountain’s overall brand architecture and individual product strategies, as well as a solid command of technology
  • Using a structured and repeatable business process to enable accurate pipeline management via forecasting of SKUs, revenue and profit
  • Ensuring the the RAD (Retain, Acquire, Develop) model is implemented and accounts are moving to R&D teams
  • In charge of developing Global Strategic and Key Accounts by increasing market share and revenue through
  • Collaborates with other internal sales executives to articulate global account strategy, track all critical success factors of the organizations, secure relevant information and identify ways to work cross-functionally for positive business results

List of Typical Skills For a Global Accounts Resume

1

Skills For Director, Global Accounts Resume

  • Senior experience in Strategic Account Management (8-10 years of experience in the field)
  • Effectively interfaces at many levels with top executives
  • Driving a culture of high performance with a strong focus on leadership development for direct reports
  • Experience selling to and influencing EVPs, CXOs and end-users (in the same sales cycle) in both individual and team sale environments
  • Extensive work in coaching and developing experienced teams’ across multiple countries and locations
  • Experience managing global accounts in SaaS net new and renewal environments
  • Proven success in selling brand new, disruptive technology
  • Successful selling experience in capital equipment
2

Skills For Administrative Assistant, Global Accounts Resume

  • Solution and consultative selling experience required
  • Experience in successfully developing joint business plans
  • Experience teaming with inside and outside personnel in a high-volume and fast- paced professional environment
  • Significant experience in account management, ideally within software, research, online and/ or other marketing/ e-commerce technologies
  • Knowledge of and/ or previous experience with the kind of brands/ retailers that Bazaarvoice work with
  • Demonstrated ability to execute on account strategy plans, structure complex global deals, manage multiple territories and develop business to support growth
  • Extensive experience as a Facebook user and familiarity with Facebook's ad products
3

Skills For Senior Manager, Global Accounts Payable Resume

  • Developing, managing, and maintaining new and existing account relationships while delivering on aggressive sales objectives
  • Creating and executing the overall go to market strategy; providing thought leadership and managing relationships with key executives
  • Influencing people without authority
  • Managing environments suited to instill best practices across all global accounts
  • Working across Lenovo’s highly matrixed organization
  • Holds self and team accountable for consistently meeting and exceeding profitable sales results by tracking and measuring sales performance
  • A natural empathy for clients' and agencies' jobs to be done with an understanding of the agency ecosystem and the essentials of media planning and buying
  • Take the lead in actively driving all potential sales opportunities and influencing the way into the future
4

Skills For Solutions Architecture Leader Global Accounts Resume

  • Track record of meeting and exceeding revenue and profit targets
  • Comfortable collaborating and reporting into a remote-based team
  • Customer-centric with a focus on delivering value (KPIs definition tracking)
  • Responsible for developing strategies and setting major objectives for global accounts
  • Follow up on ongoing activities and monitor potential opportunities or compelling events to promote PS’ products and solutions to customers
  • Support account team’s objectives by making compelling recommendations for additional investments in LinkedIn
5

Skills For Senior Director, Global Accounts GSO Resume

  • Track record in running large Global Accounts (Inbound/Outbound) in the Enterprise DataCentre or Cloud space
  • Python, R, or other programming language(s)
  • Navigate and build champions across complex client organizations, tailoring strategy recommendations based on identified business issues
  • Deep marketing knowledge and proficiency is required
  • Reach appropriate resolution in many varied situations without damaging internal or external relationships
  • Develops and provides challenging yet appropriate assignments and communicate progress toward development roles
6

Skills For Measurement Partner, Cpg-global Accounts Team Resume

  • Conduct analyses, needs assessments, and preliminary reports in order to align business decisions across various markets/departments
  • Lead the development and execution of strategies specific to identified global accounts. Lead the annual strategic account review process
  • Active learner – able to enhance personal, professional and business growth through new knowledge and experiences; pushes the organization to learn from other industries’ standards and practices
  • Develop and execute a strategic business plan to maximize opportunities to achieve sales budgets and key objectives
  • Confidently evangelize the Hexagon / Hexagon PPM story, strategy and vision to global customers and sales team leaders
  • Develop and market solutions to our customers
  • Develop, build and maintain executive level relationships in our target industries
7

Skills For Client Partner, Global Accounts Resume

  • Partner with country leaders to establish go-to-market strategies and implementation plans
  • Act as a trusted advisor to key accounts to define our future cooperation, ensure agreement on customer needs and acceptance of the solutions offered
  • Identify trends in the marketplace and recommend account strategies based on market research, competitor analyses and strategic initiatives
  • Achieve assigned sales budgets and provide regular forecast updates
  • Travel ~ 50% of the time domestically and internationally
8

Skills For Director, Global Accounts Payable Resume

  • Good presentation skills and the ability to articulate complex concepts to cross functional audiences. Enjoy and able to work in complex organization matrix and learn quick, effective present on new technology and business, good at identify, facilitate and convince customers’ decision maker
  • >15 years’ experience in Telco or IDC/ISP business on ISV/SI management and sales, with good connections to key partner and customers in China
  • This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary
  • Fluent in sales measurements and KPIs that drive sales performance; including lead and appointment generation, proper pipeline building, sale pipeline velocity, sales forecasting, bookings to billings ratios, and deal close ratios
  • Experience selling and negotiating at “C” level in complex sales cycles
  • Experience in consultative/solution selling and key account management processes
9

Skills For Partner Development Manager, Global Accounts Resume

  • Experience in managing a geographically dispersed sales force (ideally across different countries)
  • Analyze clients’ overall business environment to lead a 360° strategic approach
  • Industry or Leisure segment expert
  • This job requires domestic and international travel and event participation, up to 25-30% of the time
  • We’re committed to client success: There are over 5K brand and retail websites in the Bazaarvoice network. Our clients represent some of the world’s leading companies across a wide range of industries including retail, apparel, automotive, consumer electronics and travel
  • We’re leaders in consumer-generated content: Each month, more than one-half billion consumers view and share authentic consumer-generated content, such as ratings and reviews, curated photos, social posts and videos, about products in our network. Last year, 135K reviews were submitted each day
  • Our network delivers: Network analytics provide insights that help marketers and advertisers provide more engaging experiences that drive brand awareness, consideration, sales, and loyalty
  • We’re a great place to work: We pride ourselves on our unique culture. Join a company that values passion, innovation, authenticity, generosity, respect, teamwork, and performance
10

Skills For Senior Director, Global Accounts Receivable Resume

  • Proven ability to engage, build relationships and close in the C-suite
  • Experience with a CRM System for strategic pipeline management
  • Previous leadership of Sales’ teams required
  • SQL, SQL Server (SSAS, SSIS, SSRS), RDBMS, OLAP development in Analysis Services
  • Analysing your clients’ business goals and matching these with the most impactful Bazaarvoice activity – and partnering with the different teams internally to deliver on this
  • Proven ability to prioritise and manage workload across multiple accounts concurrently
  • Attention to detail, highly organised, with an absolute focus on quality of work
  • Responsible for motivating and transforming a team of 15-20 people in 2 locations to expertly deliver on the P2P transformation journey, a demanding day to day activity and a thorough clean up exercise
  • Understanding of customer’s decision making process, goals, objectives and strategies. Ability to develop long-term strategic and executive level relationships

List of Typical Responsibilities For a Global Accounts Resume

1

Responsibilities For Director, Global Accounts Resume

  • Direct or dotted-line experience leading a Sales team
  • Experience working with Contract Research Organizations, and/or the Pharma/Biotech market
  • Understands and navigates complexities associated with legal, compliance and contracting language
  • Actively engages in industry associations and meetings to acquire knowledge and identify relevant business opportunities
  • Experience leading quarterly business reviews to address performance, strategies and activities of the customer stakeholders and the BD account team /business units
  • Responsible to preserve the Global Blueprint of the Invoice to Pay processes in the IFCN systems
  • Responsible to lead the ITP work stream in global/regional/local projects and Business Enhancements
2

Responsibilities For Administrative Assistant, Global Accounts Resume

  • Audit vendor invoices for U.S. and International Household Goods relocations while verifying adherence to applicable tariffs and client policies. Calculates, processes, and approves vendor disbursements. Examines backup associated with vendor invoices to ensure compliance and completeness
  • Audit/apply applicable fees, revenue distributions, interest calculations, bank conversion fees in compliance to client policies and standard GAAP (Generally Accepted Accounting Principles)
  • Builds and maintains a network of contacts with the customer key decision makers to develop opportunities, and gain consideration for requests for proposals; plays active role in preparation of proposals for new business opportunities with the customer; assists with negotiating complex contracts/quotations; and acts as key escalation point for customers issues, when necessary

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