Customer Service Resume Samples and Examples

  •  Establish a systematic method to manage calendars and schedule meetings/events. Develop a working proficiency in using automated calendar management functionality such as scheduling assistant feature for arranging group calls/   •  Proactively anticipates needs of the Sr. Leaders, handles day-to-day i...

  •  Monitor and look for efficiencies in workflows, delegate tasks, and ensure daily, weekly, and monthly tasks are completed accurately. Prioritize and redistribute work as necessary to ensure timely processing and compliance with regulatory guidelines   •  Communicate and respond to Operations Managers ...

  •  Run expert-level debug, effectively solve or narrow down the issue   •  Working close with development team to exchange foundries’ technical requirements   •  Manage your team of support engineers solving Amazon Drive customers’ wide variety of problems   •  It ...

  •  Excellent written and verbal communication skills, including the ability to build relationships and provide customer service that exceeds customer expectations   •  Quickly learn new computer technology on own initiative, unaided or as part of a team   •  Technical competency and a...

  •  Manage Helpdesk requests directly, or escalate where appropriate, ensuring the provision of a consistently high quality service and timely resolution of issues   •  Provision, configure and support PCs, VPN connections, server permissions and security, software, peripherals, WAN/LAN and additional dev...

  •  Identify risks and issues, and suggest alternatives that lead to the best solution and limit company’s liability   •  Maintain knowledge of independence rules and policies; contract administrative processes; data protection and privacy laws, regulations, technologies, emerging trends, developments and...

  •  Performs deep dive analysis and research in order to diagnose root cause and suggest robust resolutions   •  Owns project tasks for small and medium sized projects (as defined in the Worklenz project management tool) aimed at enhancing   •  Prepare or assist in the creation of stan...

  •  Customer Care Net (CCN)   •  Mortgage Web Services (MWS)   •  Workout Integration Tool (WIT)   •  Familiarity with the technical infrastructure of Client Server and Web based applications   •  IT background or interest in IT area

  •  Maintains and updates patient's medical record which includes processing physician's orders and posting reports   •  Records and enters the unit specific patient charges in the computer   •  Orders SPD supplies   •  Orders unit office supplies from the c...

  •  Provide superior technical support and service to the AirWatch VMware customer base   •  Interface with the field, sales and service organizations and directly with the Partners on critical escalations and call resolution   •  Own the customer experience-think and act in ways that ...

  •  Looking to add real value to businesses by using your knowledge and expertise to offer fresh insight and help enrich decision making   •  Able to plan, organize and execute work taking into account various interests and priorities of various stakeholders   •  Pragmatic & with s...

  •  Other PO business units re operational and customer service issues, projects, change implementation or system recoveries   •  Strong leadership/ management skills   •  Able to document and implement financial processes in a large organization   •  Strong underst...

  •  Responsible for recommendation of improvements and enhancements within area of responsibility. This is to include completing process mapping, workflow analyses, and process re-engineering   •  Provide input to assigned Project Manager development plans, recommending training and enabling learning for ...

  •  Follows University’s core values   •  Upholds University’s professional ethics and integrity standards   •  Hire and ensure staff is fully trained on all support processes and procedures   •  Establish performance expectations across all staff   • ...

  •  Prepare and distribute monthly media relations report, consolidated from agency reports from global PR agencies. Track agency performance to targets and report quarterly achievements for scorecard updates   •  Prepare quarterly global event recap report by consolidating input from the various marketin...

  •  The MDA’s Integrated Service Desk (ISD) is the primary “first contact” POC for all MDA users requiring IT services   •  Provides technical support to users for computer-related technical problems on assigned account(s)   •  Provides back-up assistance on other accounts as needed &n...

  •  An understanding of the workings of a managed MPLS Network   •  Familiarity with xDSL, Wireless, Fibre and 3G connectivity   •  Logging and escalating faults with upstream providers and vendors   •  Familiarity with VoIP services and support of PBX   •...

  •  Work independently and take direction in a fast paced, high pressure environment   •  TopBuild is an Equal Opportunity Employer   •  Social Events - a dedicated Sports & Social committee with members in Guildford and Cambridge, promoting a host of social events throughout the y...

  •  Work closely with 1st & 2nd level support and development teams to ensure team is meeting the business’ requirements. Ensure team delivers on these priorities and communicated progress effectively to all stakeholders   •  Global / Regional development leads and their team members   •&nbs...