Customer Service Resume Samples and Examples

  •  Supports/maintains/configures computer desktop hardware and software; administration functions for Help Desk   •  Performs first-line support and customer service with internal employees and external partners to resolve problems and to maintain high level of customer satisfaction   • &n...

  •  Demonstrated ability to lead strategy behind mentoring and coaching for team(s) and to act as leadership advisor to lower-level management   •  Demonstrated ability to lead and mentor team on developing lasting customer relationships   •  Excellent sales, organizational, communicat...

  •  Experience delivering full range services in a client environment (Print Shop/Production)   •  Co-ordinate and liaise with key personnel in other functional areas, RO, Overseas, or within the DHL network to ensure effective delivery of key account customer services   •  Work with s...

  •  Establish the CMR schedule for all poles, focusing on highest risk, $ value and number of units, and ensuring regional availability to support   •  Ensure annual CMR coverage is prioritized, and global volume is balanced   •  Oversee Contract Analyst workload and review preparation...

  •  Have familiarity with bank-based broker dealer operations or securities industry   •  Have the ability to prioritize and organize work to meet deadlines   •  Thorough documentation skills   •  Equity compensation plans including Restricted Stock Units (RSUs), Pe...

  •  Handles confidential record retention and reports   •  Compile and record data in compliance with company policies   •  Serve as a point of quality control for department data and records   •  Receive and direct calls   •  Prepare grouped mat...

  •  Enforce the safety and soundness of HSBC’s reputation by assessing compliance with applicable policies, laws and regulations as outlined in manuals   •  Responsible for teams’s full adherence to Group, legal and regulatory requirements and align to Group Functional Instruction Manuals (FIMs)for all po...

  •  Senior Management Discussion and Presentation materials for the C level management   •  Major high level issue follow up   •  Understanding the organization and the transition taking place   •  Working at managers high level direction to investigate and analyze ...

  •  Managerial experience in running infrastructure support projects with 24 7 support, experience with L1/L2 support   •  Current driver’s license, car registration and auto insurance required   •  Provide excellent service while fulfilling IT customer requests or resolving IT custome...

  •  Identify issues and coordinate resolutions with transaction’s internal negotiation team   •  Provide leadership in drafting and negotiating terms and conditions with Suppliers, and expediting contract resolution   •  In accordance with Verizon's priorities, review Supplier requ...

  •  This is a Second Shift position.   •  Assists team leaders and management in implementing team measurements and facilitates the goal setting/adjustment processes   •  Conducts Team Leader Introductory training and Metric training; coordinates other training initiatives as needed. &...

  •  Able to work in a fast paced, changing environment at all levels of the organization   •  Revenue and cost can be recognised in line with business case expectations   •  Follow regional strategy to develop Retail thematic campaign idea and consumer experience flow   •&nbs...

  •  Analyses potential systems investments and prepares supporting documentation for recommendation(s) to   •  Supports operational maintenance of local data center and site IT infrastructure and evaluates feature and functionality changes within this environment   •  Provides operatio...

  •  Provide specialist support for business critical systems   •  Provide support to key business initiatives   •  Be the referral point for complex queries/questions from the UK DC Business   •  Complete complex non-standard corrective work for the UK DC Pensions A...

  •  Demonstrated industry consultative sales skills represented through proven sales results   •  Understanding of fully insured and self-funded plans, including basic underwriting strategies, stop loss coverage, risk management issues and associated compliance issues   •  Working know...

  •  Proactively recognizing tax issues as they affect the client’s situations and ensuring that advisors are made aware and, in some cases, communicating the issues directly to clients   •  Process applicable corrections and transactions on a timely basis and in an accurate manner to facilitate invoice ac...

  •  Support KM Product Manager with the organization and maintenance of the firm’s master FileSite metadata lists, particularly doc and sub doc type, providing assistance when adding, removing, consolidating or editing values   •  Provide excellent customer service, professional and courteous IT support t...

  •  Develop trusting relationships with families, set goals in accordance with the Family Partnership Agreement process, and assess family growth on an on-going basis   •  Responsible for assisting families with referrals to outside agencies for promoting positive outcomes utilizing the PFACE tool  &...

  •  Previous people management experience would be desirable but not essential   •  Strong Technical Knowledge of ADD’s Product Design process   •  Achieve and exceed the internal Dell operational and ‘as sold’ financial targets for the portfolio of contracts   •  W...