Customer Service Resume Samples and Examples

  •  Assist with the development, testing and maintenance of BlackRock’s online year-end compensation review system   •  Analytics: Perform intermediate to complex analysis, assessing results, spotting trends in the data and making recommendations as appropriate. This includes various reports/analysis for ...

  •  Respond to non-routine inquiries through phone or e-mail contact with customers and prospects about the company’s products or services   •  Work with globally dispersed teams, organize and schedule work effectively   •  Client Branded App (CBA) Smartphone Branding - updating icons/...

  •  Maintain and evolve an effective team structure as Brown Advisory’s business and system needs change   •  Support Brown Advisory’s 24 x 7 x 365 batch cycle and operations processes   •  Experienced in all ITIL processes   •  Understand stakeholder’s expectations...

  •  Conduct field riding with customers’ field technicians to mentor and increase the level of service/product knowledge and skills   •  Similar field technical commercial laundry experience required   •  Working knowledge of MS Office (Word, Excel and PowerPoint)   • &n...

  •  Basic working knowledge of terminal related equipment (Hubs, Routers, switches, servers and various networking components)   •  Work under pressure and with multiple deadlines required   •  Inform support teams on technical details of new product versions   •  M...

  •  Working knowledge of PC and Macintosh network configuration required   •  Supports ad hoc requests / projects   •  Assists with training fellow team members   •  Ensure that all plant commodity outbound soybean meal and hulls shipments are properly controlled, a...

  •  Recovers data from PC’s in the event of hard drive failures   •  Orders and/or manages repair parts as required   •  Acts as a subject matter expert on the PFI process, and assists the MRB, IRMs, and improvement action owners with − implementing their responsibilities, and − implem...

  •  Document service requests and incidents in service desk application, using that information to create knowledge base articles as appropriate for peers and end users. Conduct follow up activities with callers as appropriate to ensure customer satisfaction   •  Resolve customer’s issues via the telephon...

  •  Consistently exhibits behavior and communication skills that demonstrate HealthCare Partners’ (HCP) commitment to superior customer service, including quality, care and concern with each and every internal and external customer   •  Uses, protects, and discloses HCP patients’ protected health informat...

  •  Work with project resources to complete "as-is" business requirements vs. "to-be" business requirements for each project   •  Understand the working processes for each project and/or limitations in order to ensure workarounds are creatively utilized to meet project needs  &nbs...

  •  Coordinate and track all Vendor RFP’s. Maintain accurate and consistent electronic files and documentation   •  Perform complex financial analyses   •  Create ARGUS valuation models   •  Review and analyze client’s quantitative portfolio data, legal documents an...

  •  Diagnose and resolve technical hardware and software issues involving network connectivity, email clients, printers and more   •  Implement patches and implement corrective actions to mitigate security risk and vulnerabilities   •  Collaborate with other technical staff, project ma...

  •  Remain educated and informed about the outdoor industry in order to incorporate technological enhancements into the retail processes to improve the customer experience, efficiencies and compliance   •  Primary responsible for business operational support of Ralph Lauren Order to Cash and Salesforce Au...

  •  Lead in the development of compensation strategies that support business goals and objectives, and are responsible for the advancement of compensation solutions (salary and short term/mid-term/long term incentive programs)   •  Contribute toward modeling and analysis of compensation data, providing th...

  •  Experience on a reconciliation function an advantage   •  Knowledge of listed derivatives (futures & Options) is an advantage   •  Working directly with the Trading desk or Trading Floor support experience   •  Stakeholder and people management skills  ...

  •  Develop effective business relationships through in-person visits, entertainment opportunities, telephone and electronic contact at multiple levels within client organization   •  Manage the level of service provided to assigned accounts to meet department revenue, profitability and retention goals an...

  •  Installation of new PCs and laptops, including configuration and testing   •  Hardware and system software replacements and upgrades on desktop and laptop PCs   •  Installation of application software   •  Prior to installation ensure that all hardware and softw...

  •  Providing direct support to and being a central point of contact for the company’s clients   •  Years Oracle DBA on Production Systems, supporting critical environments   •  Work experience in Oracle Database, specifically   •  High Availability: EXADATA, RAC, C...

  •  Assist Dean's Assistant with production of promotional and marketing materials, i.e., program and event flyers, brochures, social media information distribution, etc   •  Under direction of the Dean's Assistant, provide assistance with website content review, quality control, design and mainte...

  •  Understanding of basic accounting and bookkeeping procedures   •  Proficient credit analysis skills   •  Effective collections, issue resolution, deduction management, and negotiation skills   •  Communications expertise and a proficient telephone manner  &...

  •  Conduct Quality Audits of REMAN Transmissions   •  Conduct Quality checks on clutch assembly’s as per Standard operating procedures   •  Conduct Training to the dealer network and fleet owners   •  Diagnose service parts, failures and training of employees on co...