Learning Analyst Resume Sample
Mozelle Gulgowski
494 Rosenbaum Cliffs,
Detroit,
MI
+1 (555) 501 2050
Work Experience
Senior Learning Analyst
08/2016
-
PRESENT
Chicago, IL
- Manage day-to-day operations of the Workday Learning platform
- Support both administrative and technical aspects of the Workday Learning platform, including creating curricula, uploading, testing, deploying, maintaining learning content
- Create assets around learning experiences like course images, course descriptions, and assemble blended courses
- Identify methods to improve productivity and growth via use of the learning platform
- Partner with internal stakeholders and external vendors/partners to ensure seamless interaction Workday Learning
- Partner with our HR IT team to manage Workday Learning as part of the larger Workday platform
- Offer advice and explanation to partners on functionality and delivery of content and programs
Learning Analyst
07/2009
-
02/2016
Chicago, IL
- Work with other members of the Talent Development Platforms and Technology team to support all platforms and technologies in the talent development portfolio
- Experience with learning technologies, learning management systems (e.g. Cornerstone, Saba, SuccessFactors, Plateaus, Sum Total, MOODLE)
- Knowledge of SCORM, AICC, HTML, HTML5, xAPI, rapid development tool publishing settings, and common video file types such as WMV and MP3/MP4 required
- Knowledge of learning rapid development tools (e.g. Articulate, Captivate, Camtasia, Lectora) required
- Use and facilitate online communications, including chat rooms, videoconferencing, webinars and other technology based communication media
- Manage day-to-day operations of the Alchemy Learning platform including the direct support of all plant site administrators
- Support both administrative and technical aspects of the Alchemy Learning platform, including creation, uploading, testing, deployment and maintenance of learning content
- Routinely audit the learner experience to identify issues and opportunities for improvement
Assistant Learning Analyst
11/2006
-
04/2009
Dallas, TX
- Provide tier 2 technical support to users
- Partner with HR and IT Teams to create groups, add/delete users from groups, launch campaigns, create curricula, add curricula to groups, upload/create/assign courses, and create/assign assessments
- Administer user/learner generated content
- Advise instructional designers on platform capabilities and limitations and act as a consultant for learning technology and platforms within the Talent Development organization
- Devise and or adapt to work-around solutions when necessary
- Work with the HR analytics team to determine KPIs, design and run talent development reports
- Manage update and new learning platform feature testing and implementation
- Perform QA of packaged content
- Troubleshoot learning platforms technical issues
Education
Strayer University - Shelby Oaks Campus
2001 - 2005
Bachelor's Degree in Business
Professional Skills
- Strong technical skills; strong organizational skills
- Strong analytical and problem solving skills; inclusive of data mining and ad hoc research
- Proven experience in senior business partnership, delivering strong results and demonstrating value in a data-driven, pragmatic manner
- Demonstrated experience developing strong relationships and partnerships with business and Human Resource leaders at varying levels of an organization
- Problem solving, time management, attention to detail, and strong organizational skills
- Well established analytical skills, time and priorities management
- Influencing and negotiation skills – impacting leaders’ and employees’ actions/behaviors that drive ongoing talent management and development
How to write Learning Analyst Resume
Learning Analyst role is responsible for training, development, software, research, learning, solutions, consulting, procurement, purchasing, security.
To write great resume for learning analyst job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Learning Analyst Resume
The section contact information is important in your learning analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Learning Analyst Resume
The section work experience is an essential part of your learning analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous learning analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular learning analyst position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Learning Analyst resume experience can include:
- Comfortable working across multiple functions/ business units, leveraging influencing skills
- Demonstrated experience applying learning theory to business environment/practices that is blended in approach and engaging for the learner
- Generate, analyze and communicate learning effectiveness metrics and recommend improvements to ensure our users get the best possible learning experience
- Bringing the values into everyday actions, embedding good judgement into every day practice recognising sensitivity of data
- Exposure to one of the following learning areas would be a strong asset: digital learning, social learning, learning management systems
- Experience designing, developing, and implementing web-based training solutions
Education on a Learning Analyst Resume
Make sure to make education a priority on your learning analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your learning analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Learning Analyst Resume
When listing skills on your learning analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical learning analyst skills:
- Strong coordination skills and interpersonal skills, particularly in international environment
- Effective consulting skills including questioning, listening, influencing, contracting, critical thinking and connecting appropriate solutions to client needs
- Solid project management experience, managing multiple high priority projects simultaneously with multiple deliverables/dependencies
- Strong skills in spreadsheet and presentation software
- Excellent verbal and written communication skills, both Japanese and English
- Prior experience working in an educational field developing and implementing educational programs
List of Typical Experience For a Learning Analyst Resume
1
Experience For Senior Learning Analyst Resume
- Direct experience with adult learning principles and training methods
- Experience designing and developing training plans, content and curriculam. This includes determining appropriate scope
- Develop strong working relationships with key stakeholders
- Responsible for the effective communication of programs and materials developed for the enterprise
- Supporting additional initiatives across the Global Learning and Talent Development groups
- Maintains level of expertise in using variety of contracting methods to assist in meeting learning needs
- Consults on selection of appropriate learning solutions to meet learning needs using sound design principles
2
Experience For Temporary Learning Analyst Resume
- Supports the continuous improvement of a user-generated learning solution program focused on providing value-based learning solutions at appropriate costs
- Oversee update and new learning platform feature testing and implementation
- Serve as a liaison between business learning areas and approved vendors to ensure learning needs are met
- Uses a wide array of contracting methods and practices to support world class learning design solutions
- Consults with multiple business learning areas to develop and execute learning strategy
- Support plant site Alchemy experts with the creation of learning content
- Manage learning content translation / interpretation efforts between content owners and resources
- Committed on results while dealing with ambiguity and conflicts
3
Experience For Assistant Learning Analyst Resume
- Support the curation of content catalogs to meet learning needs
- Build and maintain close cross departmental working relationships with the procurement department
- The ability to work in a fast-paced and challenging corporate environment
- Drives out vendor relationships through user-story documentation, stakeholder relationships and communicating expectations and results
- Coordinates and/or designs solutions at the curriculum and content levels to measurably meet learning and performance gaps
- Monitor background processes to ensure optimum system performance
4
Experience For Business & Learning Analyst Resume
- Partner with internal stakeholders and external vendors/partners to ensure seamless interaction
- Manage partnerships between Alchemy vendors, HR and IT Teams
- Experience with learning technologies, learning management systems (e.g. Alchemy, Workday, Cornerstone, Saba, SuccessFactors, Plateaus, Sum Total, MOODLE)
- Develop communication/awareness content relating to Loss Prevention programs for the field, stores, and distribution centers
- Creates/develops content specifically for Loss Prevention division
5
Experience For Senior Machine Learning Analyst Resume
- Manages Loss Prevention content in company's Learning Management System including maintaining rosters, inputting courses/content, and running compliance reports
- Gain an understanding of organization’s business/financial goals and translating business strategy into development needs
- Act as the main LMS point of contact for the client, the client’s vendor partners, and TeleTech’s CSS team for all administrative questions and assistance
- Analyze operational processes and LMS data to recommend best practice procedures for administrative tasks within the LMS
- Handle special projects for the management team as required
6
Experience For Talent Culture & Learning Analyst Resume
- Progressive professional experience in Organizational Development or Training and Development, including Corporate, required in global organizations
- Proficient with Adobe Captivate (or comparable eLearning development software), Premier, AfterEffects, Photoshop, and Illustrator
- Proficient with Java Script, Adobe Flash, HTML and SCORM
- Utilizing the company’s learning management system, manage the learning catalog, implement web-based and instructor-led training, and track staff completion in training programs among other metrics
- Self starter, self-independent, adaptable, goal oriented as well as detailed oriented
- Aligning learning solutions to the business strategy which includes the ability to identify, analyze, understand, and articulate business goals and objectives at the company, plant and functional level
- Lead the implementation of high impact learning solutions
7
Experience For Deep / Machine Learning Analyst Resume
- Lead development of eLearning, virtual, and traditional training content using various technologies and tools for professional, technical, and systems skill related learning
- Consults with business to help provide guidance on policy/guideline matters such as expenses, catering, MEM, hotels, etc
- Proficiency in MS Office 365 applications (Word, Excel, PowerPoint, OneNote, SharePoint, etc)
- Work with other teams to coordinate various types of intake information, metrics and projects
- Support general ad-hoc requests as needed
- Partners with LC to coordinates customer/client meetings and coordinates daily, weekly, monthly program tasks with others and vendors
- Manages the day to day intake of questions, updates and maintenance for all delivery tools and resources
- Acts as first point of contact for customer/client programs
8
Experience For EU CF Learning Analyst Resume
- Program manages and consults with current customer/client programs, to include identifying initial and additional client needs through intake, helping the business client find cost savings, efficiencies and program successes
- Partners to manage myGLO program project shell entries and updates
- Prepares business communications and presentation documents
- Identifies and escalate risks
- Support the execution of instructor led and virtual instructor led programs by partnering with Learning Delivery Services learning consultants, vendors, contractors and managers
- Responsible for flawless execution of the end to end Delivery Services Support needs for virtual and instructor led learning initiatives/projects across the enterprise
- Works closely with subject matter experts i.e. Content development team, Operations teams communication leads, Policy and Procedure teams etc. to manage and track all pre-and post-learning performance
9
Experience For Sales Operations & Learning Analyst, Tokyo Resume
- Develop an ongoing pipeline of analyses that covers all new hire and tenured training impacts - self-paced e-learning, virtual and face to face workshops and on the job learning activities
- Break down multiple complex data to arrive at recommendations tied to remediation activities. Monitors activity, progress, and time related to project development using a project planning tool
- Create and maintains dashboards, presentation decks and course materials; work closely with the leaders in L&D to work on defect elimination projects across operations
- Partners with and lends support to the L&D Project Manager to assist with the monitoring and reporting of effectiveness of all training conducted and revise courses as needed
- Coordinates the identification and selection of programs to assist with tailored offerings based on identified need or skill building
- Utilizes appropriate learning technologies in support of learning solution design
10
Experience For Digital Learning Analyst Resume
- Assist with quarterly operational reviews, preparation and analysis
- Act as an expert user and administrator of web-based systems used in the delivery and management of Operations Learning and Development programs (our current learning management system, Cornerstone; SharePoint; learning metrics software and mobile and virtual learning platforms)
- Work closely with several Anixter departments as it relates to effectively and efficiently using Anixter’s LMS (Cornerstone), such as user-impacting LMS upgrades, building user assignments and possible LMS conversion/integration
- Support learning content management and maintenance
- Conducts, directs or participates in performance analyses
- Consults, researches, develops, designs, implements, and administers level appropriate, modern content and program curation to associates
List of Typical Skills For a Learning Analyst Resume
1
Skills For Senior Learning Analyst Resume
- Proven experience in measuring ROI of learning
- Assimilate data into a results-based story and effectively present the results
- Strong understanding and experience in using learning/talent/development frameworks to build new organisational capability
- Proven experience in learning strategy/curriculum creation at a global scale for a large audience base
- Experience leveraging learning applications, including myLearning, myGLO, Ariba, Concur, etc…
- A proven track record of zeroing in on problems, devising solutions and managing execution
2
Skills For Temporary Learning Analyst Resume
- Don’t have experience working with prototypes and evaluating emerging AI frameworks and products
- Experience with one or more general purpose programming languages including but not limited to C/C++, Linux, Python, R and Java programming languages
- Coordinate with other members of the Global Community Operations Learning Team to measure the impact and effectiveness of new learning programs
- Team player and great collaborator. Experience working with an international team spread across geography
- Demonstrated expertise in learning analysis and design principles
- Consults with various general department leaders on the development and prioritization of learning needs in alignment with business goals and strategies
- Ensures consideration for priorities of the business area, enterprise environment and learning budget
- Prioritizes learning needs based on budget and business constraints
- 403(b) plan with excellent employer match
3
Skills For Assistant Learning Analyst Resume
- Excellent dental and healthcare plans for employees and their families
- Commitment to company values, brand and customer experience
- Previous Analyst or Administrative experience
- Experience managing small- and large-scale talent development projects
- A solid knowledge and understanding of instructional design and development techniques
- Outstanding professional development opportunities
- MyLearning / Cornerstone on Demand
- Learning & Development Methods Knowledge
4
Skills For Business & Learning Analyst Resume
- Supporting design and development of new tools and personal or organizational development ideas in the training space
- Working knowledge of Humana’s clinical processes and related systems, such as SharePoint
- Working across a dynamic, international team where English is the common language
- Collaborating with the best and brightest minds in the industry
- Attending client-facing / LOB delivery project/program meetings
- Provides business and budget management support to customer/client maintaining and tracking expenditures, processing invoices & tracking payment processing
- Determines learning budget based on learning needs using learning department process and service options
- Support learning interventions/consultation, including development/maintenance of learning/learner information and all integration points
5
Skills For Senior Machine Learning Analyst Resume
- Considers cost benefit when determining and consulting on learning solutions
- Track performance from training sessions, as well as continuous learning efforts
- Possess expertise in learning theories, instructional design, evaluation and measurement, content curation, performance consulting, and needs analysis
- Provides back up support to Learning Consultants and other Learning Analysts
- Coordinates and conducts industry research to determine learning solutions that best match business opportunities and optimal learning design
- Coordinates and/or conducts learning needs assessments to determine and apply appropriate learning solutions
- Supports continuous improvement of a user-generated learning solution program focused on value-based learning solutions at appropriate costs
- Identifies performance needs requiring a learning solution
6
Skills For Talent Culture & Learning Analyst Resume
- Manages the curriculum and catalog learning solutions lifecycle with the focus for measuring business performance metrics
- Applies adult learning principles to decision-making processes
- Act as the primary LMS Administrator for the team, managing all courses, classes, rosters, and evaluations
- Knowledge of Learning techniques and/or processes
- Work closely with specific Lines of Business to provide insights from learning data that strengthen decisions around process, policy and service model
- Manage and organize a variety of projects tasks/deliverables related to multiple projects spanning across multiple lines of business
- Assists in the development of work orders/change orders to best support learning solution design
- Proactively identifies budget gaps to business area executives and learning department governance bodies
7
Skills For Deep / Machine Learning Analyst Resume
- Utilizes learning department process and service options to fill curricula gaps
- Actively sunsets learning solutions and curricula which no longer align with business needs
- Coordinates with approved vendors to provide subject-matter expertise to ensure learning solution best matches performance needs
- Collects and analyzes learning data to inform business decisions
- Tuition assistance plan for employees and children
8
Skills For EU CF Learning Analyst Resume
- Able to identify trends and draw conclusions from data
- Build and leverage positive relationships with clients, HR and line of business partners
- Proficiency in the use of the Microsoft suite of products (Word, Excel, PowerPoint and SharePoint)
- Learning Technology – Innovate learning with new technology solutions that leverage cutting edge resources to that can transfer knowledge quickly to the modern learner
- Project Support - assist with various enhancement projects conducted by the department (e.g., technology upgrades, securing licenses, Sharepoint updates, etc). This can entail correspondence with stakeholders, other departments, outside organizations, simple report production, minor analysis with simple calculations, etc
- Strong understanding of B2B, commercial or sales training/learning programs essential
- Identify operational weaknesses and help improve or establish new processes
9
Skills For Sales Operations & Learning Analyst, Tokyo Resume
- Demonstrate advanced skills pertaining to performance based training and development solutions and is responsible for effective implementation and/or delivery of a wide variety of performance based solutions
- Two (2) years’ experience working with data in a higher education setting
- Experience working with one or more deep learning frameworks such as Caffe, Theano, Torch, TensorFlow, MXNet
- Demonstrated understanding of curriculum management practices and guidelines to drive business results
- Work with business areas to conduct performance analysis, coordinate the identification and selection of programs to assist with tailored offerings based on identified needs or skill building
- Learning facilitation experience
10
Skills For Digital Learning Analyst Resume
- Experience in Learning
- Is responsible for effective implementation and/or delivery of training/development solutions
- Professional work experience
- Demonstrates a high level of expertise in gathering, analyzing, and synthesizing data to ensure sound business decisions
- Experience with rapid e-Learning design methods and techniques (Articulate, Captivate, etc.)
- Experience designing and developing digital learning tools such as videos, podcasts, websites, job aids, tests, etc. based on learner needs
- Experience designing and coordinating talent development technologies
- Experience administrating Learning Management Systems
- Monitor data points and feedback to measure effectiveness of LP training/awareness programs
List of Typical Responsibilities For a Learning Analyst Resume
1
Responsibilities For Senior Learning Analyst Resume
- Uses a wide array of contracting methods and practices as a tool in support of good learning design
- Actively reviews curricula and content to determine gaps in effectiveness and efficiency
- Contributing to practice-building efforts such as knowledge sharing, training and attending community events
- Being a part of the training, learning & development workstream during large organizational change projects
- Supporting logistics and operations of the training space during projects of various scales
- Identify vendors to support emerging learning trends. Drive strategic sourcing via procurement models
- Technologically savvy - Uses technology to organize and display learning materials; assists in creation of synchronous and asynchronous learning
2
Responsibilities For Temporary Learning Analyst Resume
- Use a wide array of contracting methods and practices to support world-class learning design solutions
- Expertise in strategic sourcing, procurement, and a variety of contracting methods
- Current knowledge of emerging learning technologies, instructional design, evaluation & measurement, and content curation
- Collaborate with purchasing to fulfill vendor management processes
- BS or higher in learning design-related disciplines
- Creative – uses creative thinking to assist in the creation of document templates and department websites
- Exhibits excellence in classroom management, engaging facilitation, and delivery
- Delivers programs to a wide variety of audiences, including front-line employees through executive leadership
- Leverages contemporary facilitation and training methods and stays relevant on trends and new practices
3
Responsibilities For Assistant Learning Analyst Resume
- Design and develop learning solutions that utilize job metrics to measure value
- Tracks and analyzes programs, provides metrics, determines and reports on trends, offers data-based recommendations
- 12 total positions available in Bloomington IL, Phoenix AZ, Atlanta GA and Dallas TX
- Consults with multiple business learning areas on strategy, complex, cross-cutting or specialized learning needs relative to appropriate learning department process and service options to curate, design or build learning solutions
- Coordinates and/or designs solutions at the curriculum level to close performance gaps
4
Responsibilities For Business & Learning Analyst Resume
- Measures value of selected solutions relative to business outcomes in support of enterprise goals
- Manages and/or leads and coordinates high level projects, teams, or committees involving multiple departments and/or vendors, on which decisions and deliverables have an enterprise impact/influence
- Demonstrated experience using appropriate evaluation methods to measure learning outcomes
- Conveys complex information in a clear and creative way
- Demonstrated expertise in designing and developing learning solutions (e.g., web-based training, simulations, video-based training, emerging learning technology, etc.)
- Demonstrated knowledge and continuous involvement in learning theories and methodology, instructional design, evaluation & measurement, content curation, performance consulting, needs analysis, and learning technology
- BS or higher in Education, Learning, Organizational Development, HR or related field with professional work experience in design, development and evaluating of learning programs in a complex organization
- 4 total positions available in Bloomington IL only
- Coordinates delivery of facilitated instructional methods
5
Responsibilities For Senior Machine Learning Analyst Resume
- Demonstrates advanced skills pertaining to performance-based training and development solutions and is responsible for effective implementation and/or delivery of a wide variety of performance-based solutions
- Utilizes increasing working knowledge of budgeting process to determine implications to learning solution selection
- Utilizes increasing working knowledge of contracting tools and applies their use for desired learning outcomes
- Proficient in the use of technology to analyze and resolve problems
- BS or higher in Education, Learning, Organizational Development, HR or related field with professional work experience in design, implementing and evaluating learning programs in a complex organization
- Developing and implementing ways to market and communicate specific offerings to audiences most likely to be interested
6
Responsibilities For Talent Culture & Learning Analyst Resume
- Drive strategic sourcing and management through procurement model
- Establish and maintain vendor and business partner relationships that support department and/or enterprise goals
- Collaborate with the Office of Vendor Management, Enterprise Technology and Legal to conduct risk verification, assessment processes, monitor vendor progress, and reporting of vendor quality
- Identify and establish appropriate criteria and conduct industry scans to make criteria-based selections of appropriate vendors for current and emerging learning solutions (including content catalogs)
- Maintains level of expertise in using variety of contracting methods to ensure learning needs are met
7
Responsibilities For Deep / Machine Learning Analyst Resume
- As a Global Learning Analyst, a typical day might include the following
- Drive out vendor relationships through user-story documentation, stakeholder relationships and communicating expectations and results
- Maintains level of expertise in strategic sourcing and procurement
- Conducts criteria-based quality reviews of vendor services and products
- Build and maintain professional relationships with vendors and provide feedback to drive continuous product and service improvement
- Partner with technology-related areas to support simple access to content catalogs, access to appropriate data and connections to appropriate learning technology platforms
- Operate as a team player and interface professionally with all levels of internal and external customers
- Identify data discrepancies, trends, and root cause analysis to impact key business objectives
8
Responsibilities For EU CF Learning Analyst Resume
- Synthesize information and convey complex data in clear and creative ways
- A learning expert who maintains currency in emerging learning theories and methodology, instructional design, evaluation & measurement, content curation, and learning technology
- The Global Learning team, part of Talent Development, is looking for someone who is excited about the possibility of influencing 130,000 people in the company and discovering new solutions in the ways we deliver our global learning and other Talent Development programs
- Collaborating with internal and external subject matter experts, business partners and vendors to identify new opportunities for sharing content, tools and learning solutions with leaders across J&J to close specific skill gaps
- Rethinking the way we deliver our talent development agenda for sectors and regions by consulting with Talent Management and HR Business Partners on the learning and development of our employees
- Strong capability and experience using communications tools like Adobe Photoshop, Adobe Illustrator, other programs in the Adobe creative suite, and/or audio & video editing software
9
Responsibilities For Sales Operations & Learning Analyst, Tokyo Resume
- The people skills required to work with world class leaders in this organization
- The proven ability to think strategically and translate strategic directives into tactical initiatives
- The aptitude to collect data, define problems, establish facts and draw valid conclusions
- Identifies appropriate criteria and conducts industry scans to make criteria-based selections of appropriate vendors for current and emerging learning solutions to include content catalogs
- Establishes and maintains vendor and business partner relationships to ensure business area and enterprise learning needs are met
- Coordinates with vendor management processes at the enterprise, department and local levels to maintain vendor progress and provide quality information
- Collaborates with the Office of Vendor Management, Enterprise Technology and Legal to conduct risk verification and assessment processes
10
Responsibilities For Digital Learning Analyst Resume
- Builds and maintains professional relationship with vendors and provides feedback to drive continuous product and service improvement
- Partners with technology-related areas to support simple access to content catalogs, access to appropriate data and connections to appropriate learning technology platforms
- Synthesizes information and convey complex data in clear and creative ways
- Leads and coordinates high level projects, teams, or committees involving multiple departments and/or vendors, on which decisions and deliverables have an enterprise level impact/influence
- Knowledge of Bersin’s Measurement Framework, Kirkpatrick’s model, and other learning measurement models and approaches
- Analytical - analyzes data (assessment, audits, learner feedback, etc.) to provide feedback to learning consultants and facilitators
- Fluency in English (written & spoken) is required
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