Director, Learning Resume Sample
Laron Shanahan
2978 Reichel Fords,
Chicago,
IL
+1 (555) 870 1138
Work Experience
Director, Learning
06/2016
-
PRESENT
Philadelphia, PA
- Monitor children’s payments, and avoid families from being delinquent in their fees
- At the time of a child’s enrollment, complete all paperwork to complete enrollment. Including any individualized care plans for children with medication, special need or allergies
- Evaluate associate’s performance on an ongoing basis, with performance reviews completed once or twice a year
- Maintain positive perception by the education community and the general public of the YMCA’s commitment to providing high-quality education programs as a part of their mission
- Values. Demonstrates in word and action the Y’s core values of caring, honesty, respect, and responsibility and a commitment to the Y’s mission, in all matters at all times
- Inclusion. Values all people for their unique talents, and takes an active role in promoting practices that support diversity, inclusion, and cultural competence
- Relationships. Builds authentic relationships in the service of enhancing individual and team performance to support the Y's work
- Communication. Listens and expresses self effectively and in a manner that reflects a true understanding of the needs of the audience
Senior Director, Learning
09/2011
-
03/2016
Boston, MA
- Developing Others. Recognizes and acts on the need to continually develop others' capabilities to attain the highest level of performance possible
- Project Management. Supports goal attainment by prioritizing activities, assigning responsibilities in accordance with capabilities, monitoring progress, and evaluating impact
- Decision Making. Integrates logic, intuition and sound judgment to analyze information to identify greatest opportunities, make sound decisions, and solve problems
- Change Capacity. Leads self and others through change by navigating ambiguity appropriately and adapting well to new situations, obstacles, and opportunities
- Emotional Maturity. Demonstrates effective interpersonal skills
- Quality Results. Demonstrates and fosters a strong commitment to achieving goals in a manner that provides quality experiences
- Design, execute and manage program and practice evaluation related to evidenced based youth and character development protocols to be carried out internally and/or through independent researcher contracts
- Develop/identify indicators, tools and pilot monitoring systems to advance practices related to youth and character development through a phased program development cycle using clear protocols and evidence-based criteria
Learning & Organizational Development Director
08/2006
-
03/2011
Phoenix, AZ
- Maintains proper records/department files, including staff training hours, as required by Human Resources and CDHS
- Leads, coaches and develops a high-performance team of learning professionals
- Assists VP of Learning and Development in partnering with Sales & Marketing leadership to identify and assess performance needs and provide appropriate recommendations
- Designs or oversees the design of training curricula; formulates or reviews training outlines, and determines appropriate instructional methodologies and formats (web, classroom, self --directed); evaluates and recommends vendor programs (make/buy decisions), as appropriate to meet overall training goals and objectives
- Partners with internal and external SME's to design, develop and launch training on Broadridge core offerings, industry, sales process, selling skills as part of overall Sales Learning & Development strategy
- Translates business strategy into needed skills and knowledge (gaps) for targeted audience to achieve business results
- Evaluates the most efficient use of e-learning, social learning, mobile learning and user-generated methodologies
- Measures and evaluates the effectiveness and return on investment of all training programs
Education
University of Delaware
2000 - 2005
Bachelor's Degree in Organizational Development
Professional Skills
- Experience with a full spectrum of learning and performance improvement solution delivery modalities (Facilitated, Informal, Online, EPSS, Simulations, Games, etc.)
- Strong learning needs analysis and solution design skills applied to complex business initiatives
- Team player with effective communications skills, high tolerance for ambiguity, and the ability to work effectively in a rapidly changing environment
- Excellent coordination, coaching, and facilitation skills
- Strong planning and execution skills and the ability to accomplish projects and initiatives through others
- Commercial Learning Experience, Commercial Sales experience and product launch experience required
- Strong communication and presentation skills one on one or in groups small and large
How to write Director, Learning Resume
Director, Learning role is responsible for training, development, presentation, leadership, business, events, design, communications, facilitation, planning.
To write great resume for director, learning job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Director, Learning Resume
The section contact information is important in your director, learning resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Director, Learning Resume
The section work experience is an essential part of your director, learning resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous director, learning responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular director, learning position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Director, Learning resume experience can include:
- Track record of creating corporate training programs and materials. Demonstrated experience in needs analysis and curriculum development
- Lead design of New Hire orientation experience including pre-hire, new-hire and first 90 day experience and driving global standards for each
- Creates and executes measurement strategies for all performance and learning initiatives that measure effectiveness and demonstrate impact
- Partner with Global Learning Lead to prioritize, localize, and implement Global Learning programs and strategy (e.g., Manager Training, leadership development)
- Lead the development and implementation of learning initiatives in support of key business priorities
- Leverage tools and experience for different learning styles
Education on a Director, Learning Resume
Make sure to make education a priority on your director, learning resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your director, learning experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Director, Learning Resume
When listing skills on your director, learning resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical director, learning skills:
- Experience developing e-learning skills and in assisting students with e-learning needs
- Exceptional project management skills and solid understanding of change management principles
- Prioritize training efforts and effectively allocate resources
- Influence skills: Extensive experience developing productive relationships, able to influence across the enterprise in a matrix environment
- Proven ability to work efficiently, effectively, in a dynamic and virtual environment
- Experience in Learning and Development, with experience in Sales Training and leading a team of professionals
List of Typical Experience For a Director, Learning Resume
1
Experience For Senior Director, Learning Resume
- Excellence and experience in facilitation skills
- Demonstrated instructional design experience including curriculum development, delivery and program evaluations; preferably in sales
- Solid understanding of adult learning, instructional design and curriculum development, including familiarity with latest trends in learning
- Strong selling and organizational leadership background with an exceptional understanding of sales, marketing and customer needs
- Determine the most effective training vehicle for each training-related opportunity and ensure that adult learning principles are consistently applied
- Experience leveraging and implementing new digital learning approaches and technologies
- Experience in developing and designing training programs and/or product launches
- Experience in designing and building a Technology training function in the Tech Industry
- Partner with R&D Learning Lead to prioritize, localize, and implement Medical Training programs and strategy
2
Experience For Director, Learning Design Resume
- Partner with GTO Learning Lead to prioritize, localize, and implement GTO Learning programs and strategy
- Experience in group facilitation and team coaching with a track record of improving overall performance
- Ensure all GXP and compliance training meets regulatory standards for all countries in which we operate
- Build and sustain relationships at EVP/SVP level to understand business needs and to create learning strategy and prioritize initiatives
- Build solid cross-functional relationships with key leaders and stakeholders among the BSU’s, Corporate Solutions and Markets
- Previous management experience supervising a high-performance team
- Related experience in genetic services, product management, or sales
- Translate strategic goals into appropriate development and talent programs that expertly balance the evolving priorities of the organization
3
Experience For Learning & Organizational Development Director Resume
- Exceptional ability to prioritize and complete multiple complex projects simultaneously
- Proven track record of delivering learning programs to improve performance
- Experience interacting with and influencing all levels of management
- One or more years of experience leading a team
- Learning and development leadership or B2B sales leadership experience
- Demonstrated success in managing cross-departmental collaborations
- At least ten years of experience in Management of Corporate Training Function
- Experience in the development of organizational systems, on-going strategic planning, administration, and management of projects, deadlines and budgets
- Experience developing strategic partnerships with other national institutions in the prek-12 arena
4
Experience For Learning Design Director Resume
- Experience directing qualitative and quantitative research
- Work with teams to prototype and evaluate product effectiveness
- Five or more years of experience in instructional design, curriculum and/or program development in higher education or a related industry
- Demonstrated ability to hire, mentor and grow a team of professionals
- Team leadership and talent management experience
- Experience in people management
- Demonstrated knowledge of employment discrimination law and policy
- Learning market buying, selling, and delivery characteristics
- Manage the Commercial Learning & Development team to include selection, training and development, coaching, counseling, and performance management of employees
5
Experience For Director, Learning & Leadership Development Resume
- Keeps abreast of emerging trends in learning and development for Sales & Marketing
- Oversee the implementation of classroom training, virtual training, demonstrations, on-the-job training, meetings, conferences, and workshops
- Leads the design and implementation of various learning programs and initiatives such as mentoring, succession planning, train the trainer, etc
- Assess the current state of training and development; implement standard guidelines for learning initiatives and optimize delivery of existing programs
- Coordinate training activities of the ATT supporting teaching and service faculty and students
- Oversees and optimizes the technical tools & resources available for Sales & Marketing related to learning
6
Experience For Director, Commercial Learning & Development Resume
- Establishes and maintains appropriate processes/ procedures to ensure complete and accurate training records and compliance tracking
- Directly lead the development effort on highly visible, complex projects to instill confidence among senior stakeholders in the organization, and to use the opportunities to coach and develop others on the broader L+D development team
- Responsible for following up on the outcomes of Americas succession planning and forms future strategy for talent management across the Americas
- Apply learning expertise to determine when and where learning can be a lever to drive performance
- Lead PO&T learning team to drive execution of learning strategy and associated business outcomes
- Develop, implement, and monitor Leadership and employee training programs within JLL
- Oversee the creation of brochures and training materials
- Establish PO&T learning strategy and ensure tight alignment between strategies, execution, spend, and results
7
Experience For Director, Sales Learning & Development Resume
- Ensure learning plans are proactive, scalable, global, and adaptive
- Create and maintain training budgets
- Collaborate with other Capital One Learning Leaders to drive efficiency
- Evaluates solutions to ensure that internal customer needs have been addressed and desired performance and productivity goals have been achieved
- Evaluate future leadership development strategy, programs and delivery methods and develop them accordingly
- Oversee the development of multimedia visual aids and presentations
8
Experience For Director of Learning Development Resume
- Oversee the implementation of leadership development education
- Oversee logistical support, course development, delivery, evaluation, process measurements, and cost management
- Manage planning for implementation and facilitation of activities and events, budget spending, material production and distribution, and other resources to ensure that operations are managed within authorized budgets
- Set strategy for Americas learning and development
- Build and sustain relationships with key stakeholders to understand their business needs. Apply learning expertise to determine when and where learning can be a lever to drive performance
- Developing a deep business acumen and close working relationships to understand client goals, align L&D priorities to key business strategies, and provide input to the business planning/budgetary process
- Working with partners and clients to develop and implement strategic L&D plans; manage governance routines to effectively prioritize and schedule learning events; develop and implement solutions that deliver business impact; report business impact
- Driving or contributing to improvements in key processes, needs analysis, project intake/assessment, project management/tracking, instructional design, & content management and other key processes and standards within the function
9
Experience For Managing Director, Chief Learning Officer Resume
- Mission-focused: Creates real social change that leads to better and healthier communities, and drives performance and professional motivations
- Collaborator: Understands roles and contributions of all sectors of the community, and can mobilize resources (financial and human) through meaningful engagement
- Results-driven: Dedicated to promoting shared and measurable goals for the common good; as well as creating, resourcing, scaling and leveraging strategies and innovations for broad investment and impact
- Brand steward: Understands role in growing and protecting the reputation and results of the greater United Way network
- Design or modify specific data collection instruments for UWNYC Education programs such as pre/post-tests, surveys, assessments, interview guides, and focus group protocols
- Analyze collected output, attendance/dosage, and outcome data and prepare reports for internal use and external distribution summarizing analyzed results
- Disseminate evaluation results to UWNYC Education partners, including federal and municipal agencies, foundations, community organizations, and others
10
Experience For Director of Talent Development Learning & Development Resume
- Work closely with Resource Development to provide outcome information for proposal writing and author text for evaluation plans and logic models
- Act as liaison between UWNYC Education and all external evaluation projects and organizations
- Represent UWNYC publicly and regularly present/speak on evaluation and performance management work to a variety of audiences (existing and potential funders, government officials, foundations, etc.)
- Ensures timely monitoring and that measurement of changes in program conditions are taken into consideration in planning, assessing impact and reporting on progress
- Participates in leadership strategic planning process, specifically regarding program design and planning
- Ensure support for all inspections and audits, globally
- Provide administrative oversight, manage budgets and timelines and ensure adherence to all relevant policies and SOPs
- Lead the US Learning group of ~10 people that serves US Operations, comprised of more than 1,000 colleagues across five business units: Companion Animal, Cattle, Equine, Pork, Poultry
List of Typical Skills For a Director, Learning Resume
1
Skills For Senior Director, Learning Resume
- Experience in direct or combination of direct and indirect people management, cost benefit analysis, cost management, and project management skills
- Experience with managing financial resources and team capacity, and prioritize competing demands
- At least five years of experience in Management of a Corporate Training FunctionAt least five years of experience in Client Consulting
- At least ten years of experience in ADDIE Model Instructional Design and facilitation or at least ten years of experience in ADDIE Model teaching
- Experience and demonstrated knowledge of learning industry and instructional design
- Well developed communication, consulting and presentation skills
2
Skills For Director, Learning Design Resume
- Financial Services and/or Insurance industry experience are a strong differentiator
- Leadership experience in consensus building, relationship building, collaboration, developing teams, visionary thinking and process improvement
- Experience designing, delivering and implementing innovative professional development and training programs
- Strong track record of leading teams through major change and developing and coaching people
- Experience measuring and reporting the impact of learning on business results
- Skilled in assessing learning programs, conducting surveys, focus groups and research
- Combined experience leading teams focused on learning, performance enablement and measurement
3
Skills For Learning & Organizational Development Director Resume
- Demonstrated success integrating learning & performance improvement within broader HR solutions
- Experience supporting large geographically dispersed business organization and leading virtual teams
- Three years’ experience working in a child care group setting
- Experience in learning and development within the Commercial Banking industry
- Experience in managing a corporate training function
4
Skills For Learning Design Director Resume
- Experience and exposure to Online authoring and eLearning tools: e.g.: Storyline Articulate. Adobe Captivate
- Experience managing compliance and safety training programs
- Experience in managing a corporate training function
- Experience leading all functional areas within a training and development organization
- 3 – 5 years or more of Learning and Development experience
- Positive attitude and previous experience with diverse populations and learning styles
5
Skills For Director, Learning & Leadership Development Resume
- Experience with search committees and recruiting
- Minimum15 years of talent development and learning experience
- Experience and knowledge of virtual learning delivery methods and systems
- Experience in client consulting
- Experience in increasingly responsible business roles including Human Resources, Talent Management, and/or related positions
- Related experience in Organizational Development / Human Resources
- Demonstrates success in Project Management
- Strong understanding of instructional design principles, learning theory, and instructional technology
6
Skills For Director, Commercial Learning & Development Resume
- Experience with Curriculum development tools such as Camtasia and Articulate as well as learning management systems, such as Cornerstone
- Experience with learning analytics and/or using data to guide assessment and continuous improvement
- Leadership experience overseeing product development, business management for a Learning focused business with online delivery of services
- Experience linking learning strategies to business plans and requirements
- Online teaching experience in a higher education environment
- Experience working on a senior/executive management team
7
Skills For Director, Sales Learning & Development Resume
- Sales/revenue and gross profit forecasting experience
- Experience with D2L Cloud version
- Project management aptitude experience
- Budget development experience
- At least five years of experience in People Management
8
Skills For Director of Learning Development Resume
- At least three years of experience in Project Management
- Planning and managing the resourcing and execution of work to ensure proper documentation, tracking, and on-time/on-budget completion
- Providing innovative, world class learning solutions that reflect the latest research, trends, and technological capability
- Working closely with centralized metrics team to develop, analyze and report results in direct support of the customer's goals
- Working within the professional learning or higher education industry
9
Skills For Managing Director, Chief Learning Officer Resume
- Cultivate a learning environment to make learning interesting, fun and exciting
- Measure and articulate key learning outcomes using metrics and analytics
- Confident in public speaking and facilitating large groups
- Familiarity with learning evaluation theory and ability to develop metrics and measures that links learning with performance improvement
- The ability to partner and collaborate with the Center for Excellence in Teaching and Learning to assist faculty with course design
- Relationship-oriented: Understands that people come before process, and is astute in cultivating and managing relationships toward a common goal
- Consult and advise senior business leaders on learning strategies to enable game-changing business results
- Use of appropriate consultative, assessment techniques and adult learning principles to determine learning and development needs within the client organization
10
Skills For Director of Talent Development Learning & Development Resume
- High energy individual that has ability to adapt to fast moving YMCA environment
- Technical proficiency to leverage technology to enhance learning
- Mathematical Reasoning- Adds, subtracts, multiplies, or divides quickly, correctly, and in a way that allows one to solve work-related issues
- Develop and deliver learning and development strategies for the Commercial Bank
- Collaborate with other Capital One learning leaders to drive efficiencies
- Thrive under pressure in ambiguous, ever - changing environment
List of Typical Responsibilities For a Director, Learning Resume
1
Responsibilities For Senior Director, Learning Resume
- Strong project and program management skills: can sort through complexities and synthesize information rapidly
- Effectively partner with all levels and foster strong relationships across the organization
- Experience in developing and implementing a variety of training methodologies combined with program development experience is also necessary
- Demonstrated experience developing consultation pathways, conducting needs analysis and building a curriculum that reflects the needs of a varied workforce
- Organizational Awareness: Knows how the organization works and how to work effectively within it
- Establish and implement HR efforts that effectively communicate and support the company’s strategic vision
- Establishes and utilizes metrics and other evidence to measure and demonstrate performance improvement resulting from training and development efforts
- Effectively lead organizational diagnosis and design efforts within the organization,
2
Responsibilities For Director, Learning Design Resume
- Teaching experience with English language learners (ELLs) required
- Experience managing or directing Professional Learning programs designed for pre-K- 12 setting required
- Leadership experience overseeing business unit development, product management, marketing communications, marketing research, and product delivery
- Experience developing the strategy and vision for learning in a highly collaborative environment with multiple stakeholders
- Experience promoting programs and services using a variety of communication tools. Thorough knowledge of University policies and procedures a distinct asset
3
Responsibilities For Learning & Organizational Development Director Resume
- Experience leveraging a range of technological tools to facilitate training
- Experience leading and motivating a small professional team
- Conduct ongoing evaluations and assessments to ensure program effectiveness and learner proficiency
- Masters or doctorate in Business, Learning, Psychology or related field (or equivalent experience)
- Demonstrated understanding of and commitment to issues related to diversity, equity and inclusion
- Define programs for both new and experienced sales associates resulting in decreased onboarding time, increased seller productivity and increased retention
- Progressive experience in learning and development, talent development, and/or organizational development
- Sales or sales training experience in healthcare or life sciences
- Experience and knowledge in Program/Course design across academic curriculum which include current best practices and innovative options
4
Responsibilities For Learning Design Director Resume
- Influence and set priorities
- Working within the Tax/Accounting or publishing industry
- Working within a global organization with distinct divisions and shared services requiring both independent and collaborative work
- Working in a professional-level non-marketing role (e.g., finance, sales, operations, customer service)
- Build a high-performing program marketing team by instilling mutual accountability, coaching and developing, and recognizing and rewarding results
5
Responsibilities For Director, Learning & Leadership Development Resume
- Contribute to the creation and ongoing execution of the training innovation strategy for the CCB Training organizations
- Lead and develop a team of learning professionals to develop innovative training solutions
- Implement adult learning best practices and innovative, creative learning strategies
- Contributes to long range strategic planning for the department and Enterprise Learning organization
- Directly managing marketing activities
- Manage Training Design Managers and/or Learning and Development Specialists across multiple US locations
6
Responsibilities For Director, Commercial Learning & Development Resume
- Proficiency in designing and developing courses for online delivery
- Proficient in Microsoft Office suite and tools for delivering web based training
- Knowledge of best practices in Leadership Development and a track record of implementing leading edge practices
- Partner with Business Unit leadership teams, Human Resources, BT and members of the CoE to identify learning needs
- Set direction and vision that ultimately lead toward excellence in customer engagement and satisfaction for the three US Learning imperatives
- Partner with Technology leaders and HR Partners to design and build a world class Technology training program
- Assess and identify current and future organizational training and development needs
7
Responsibilities For Director, Sales Learning & Development Resume
- Lead large scale training projects and initiatives
- Lead the implementation of an enterprise-wide learning management system and employee accessible portal
- Marketing communications development
- Stress the tenets of adult learning theory in all courses designed and managed
- Provide leadership reports on areas such as training efficiencies, resource allocation and impacts
- Ensure learning solutions are resourced and managed
8
Responsibilities For Director of Learning Development Resume
- Work with clients, both internal and external, to define and explore different learning solutions
- Train learning designers and faculty members on new development process and approach
- Partner with internal team members and institutional stakeholders to analyze data and identifying new approaches to ensure student success
- Proficiency in designing instruction for various delivery media: online, classroom, print, video, etc
- Attract top talent to the organization to build out a best in class team
- Support Managing Director of Program Marketing and the General Manager of our Adult Learning business line in short-term and long-term strategic planning and implementation; define, implement, and manage business development and client services plan consistently with company’s strategic vision
- Participate in the Adult Learning business line’s strategic planning activities with respect to evaluation and improvement of services and future marketing opportunities
- Identify trendsetter ideas by researching industry; track and provide insight on individual and competitor contributions, accomplishments, challenges, and opportunities
- Proven ability to work collaboratively across an organization -- test, produce, drive innovative solutions through to conclusion
9
Responsibilities For Managing Director, Chief Learning Officer Resume
- Manage a team of 6+ creative professionals in the creation of all client creative work
- Develop and lead the Commercial Bank College Hire Rotation Program
- Execute of Hyatt’s performance management processes
- Recommend progressive and innovative learning solutions that meet our internal customers’ needs, business goals and culture including (but not limited to) business-specific learning, new hire orientation, internship programs, self-directed learning, open enrollment programs and top talent development programs
- Serve as a role model and advocate for Nuveen’s culture and values
- Client Business Knowledge: Interacts with clients with an understanding of the client's business - their goals, their business plans and their organizational structure
- Serve as single point of contact in EU+ for all Learning initiatives. Provide essential linkages between EU+ Leadership, Enterprise Learning, and affiliates and to understand and prioritize ongoing learning needs and ensure that all processes and governance standards are upheld across EU+
10
Responsibilities For Director of Talent Development Learning & Development Resume
- Manage team of affiliate-based trainers to drive local execution of GTO, Medical, and Global Learning programs and strategies (e.g., field effectiveness, launch trainings)
- Monitor effectiveness of programs and resources against stated objectives and continuously improve the learning curricula, course content, training approach, system, and delivery
- A track record leading complex and transformational projects with great levels of demonstrated success is required
- Ensure team’s operational efficiency related to training registration, budgets, etc
- This role requires up to 35% travel
- Partners with HRBPs, business leaders in formulating and developing training and development strategies that align with strategic plan and goals. Demonstrate expert knowledge of training, coaching and performance management methodologies
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