Group Account Director Resume Sample
Delia Harber
318 Murphy Bypass,
New York,
NY
+1 (555) 678 7995
Work Experience
Group Account Director
10/2015
-
PRESENT
San Francisco, CA
- Maintaining a strong understanding of changes in the client’s industry and how customer needs are adapting, and developing relevant case studies on client businesses
- Organically grows business, including knowing when and how to leverage all of Olson’s offerings
- Collectively shape Shanghai’s overall positioning and offering as a part of the local management team
- Drive, develop and lead new business for POSSIBLE and tasked with foster relationships with key decision-makers to secure business opportunities
- Deepen POSSIBLE’s engagement strategy in collaboration with the account servicing team and workclosely with the department leads to drive revenue growth of selected accounts
- Be seen as a trusted adviser and thought leader by proactively putting forward new ideas, finding solutions to client’s business needs, monitoring of competitive activity, industry trends and bringing fresh thinking and innovation
- Accountable for the revenue from each of the accounts and resources required to deliver associated projects and business on these accounts
SVP, Group Account Director
11/2010
-
06/2015
Chicago, IL
- Responsible for the current accounts and account servicing team with regards to aligning business goals, account planning and all associated processes, including agency standards within each account and overall business management
- Oversee the account management team and lift energy, morale and inspire with an always-on mentality using best practices for the career development. Responsible for mapping career path progression, business rightsizing and staff retention
- Begins to lead the development, communication, and implementation of effective growth strategies and processes across teams to protect business against vulnerability
- Monitors the team’s management of day-to-day client deliverable activities to proactively decrease/eliminate challenges
- Initiates and participates in strategic and tactical brainstorming sessions; directs the strategic development of projects and programs
- Identifies and seeks out new business opportunities and expansion of existing accounts
- Own senior level relationships with director level clients to understand their business challenges and professional objectives
- Own strategic decision making with partnership and input from Planning and Creative pillar leaders when reviewing the output of the agency
Biddable Group Account Director
08/2004
-
06/2010
Philadelphia, PA
- Own the dialogue when receiving input from lead clients to set the direction and expectations for agency output
- Directly responsible for championing agency interests while cooperating with other Nike agencies through integrated campaign development and delivery
- Understand core social mechanics and behaviors across key social platforms in order to evaluate social output, which is the primary deliverable across Nike accounts
- Oversee large-scale digital projects
- Act as the final checkpoint for agency output to ensure highest possible quality given context on the ground, evaluating consumer experience, technology implementation, authenticity and utility to sports, and brand values match
- Lead an account team managing multiple clients in production on weekly basis
- Act as key leader and main liaison between multiple clients and Onion Labs team
- Quickly establish strong client relationships with C-level clients that lead to long term partnerships
Education
Northwood University - Florida Campus
1999 - 2003
Bachelor's Degree in Advertising
Professional Skills
- Demonstrated experience working with large consumer healthcare clients, have a strong digital agency background and a demonstrated experience growing business
- Excellent oral and written skills including experience in client presentations
- Excellent writing, issues response and media relations skills required
- Exhibits strong interpersonal skills that encourage team cooperation, promote enthusiasm and motivate relationship-building
- Strong listening skills and the ability to be open to new ideas from team members, coworkers, industry sources and clients
- Strong interpersonal verbal and written skills to facilitate clear communication tasks, internal agency communication and client interface
- Strong time management and process skills (Attention to detail)
How to write Group Account Director Resume
Group Account Director role is responsible for training, leadership, presentation, reporting, retail, finance, integration, database, recruiting, compensation.
To write great resume for group account director job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Group Account Director Resume
The section contact information is important in your group account director resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Group Account Director Resume
The section work experience is an essential part of your group account director resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous group account director responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular group account director position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Group Account Director resume experience can include:
- Demonstrated supervisory, delegation and strong mentorship skills
- The aptitude to develop teamwork, alongside strong leadership and mentoring skills
- Demonstrates exceptional strategic and analytic skills
- Demonstrates exceptional communications skills
- Proven ability to effectively lead clients and agency team
- Have strong written, verbal and presentation skills
Education on a Group Account Director Resume
Make sure to make education a priority on your group account director resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your group account director experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Group Account Director Resume
When listing skills on your group account director resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical group account director skills:
- Demonstrate excellent communication skills and a meticulous eye for detail
- Uses their own and others’ time efficiently and effectively; concentrates efforts on the important priorities; acts promptly
- Influencing skills and diplomacy; ability to listen, manage different individuals and tailor your approach to suit needs
- Has depth of knowledge and experience in building and evaluating effective shopper marketing programs
- Agency or consulting experience with a proven track record of establishing senior level client relationship and organic business growth
- Strong existing media planning experience, to Account Director level at another agency
List of Typical Experience For a Group Account Director Resume
1
Experience For SVP, Group Account Director Resume
- Have strong project management skills with the ability to handle a high volume of work
- Judgment skills: decision making that is logical and based on a sound thought process
- Collaborate effectively with other agency capabilities to meet common goals
- Over 8(ish)+ years prior digital agency experience
- Strong business/commercial acumen and experience in P&L management
- Building and maintaining strong senior relationships internally, with clients and your counterparts at other agencies
- Demonstrated ability to get best out of teams, investing in their development and striking the right balance between tasks and relationships
- Central team resourcing – build a strong central hub to both lead client relationships and mobilise local markets
- Approx. 10+ years of client services, agency, digital pharmaceutical, healthcare related experience required
2
Experience For Group Account Director, Nike Resume
- Good industry contacts and involvement in company issues affecting the development of a corporate culture
- An excellent all round knowledge of all media
- People management experience, with direct line report responsibilities
- Experience at a senior leadership level
- Seasoned issues management experience & communicator (in food and across other industries)
3
Experience For Biddable Group Account Director Resume
- Strong media background and familiarity with multiple media channels particularly in the areas of digital/search
- Proven success in account growth and revenue generation
- Demonstrated strategic or consultative approach to account management
- Direct client service experience
- Proven track record of client and team success
- A strong desire to progress quickly within a fast-growth environment
- Strategic acumen and consultative client management experience
4
Experience For Senior VP Group Account Director Resume
- Experience in an agency/mar-comm environment
- Around 10+ years of relevant experience
- Experience on global accounts
- Understanding and leveraging synergies across organizational units for better client delivery
- Considering brand life-cycle in planning beyond 12-18 months out
5
Experience For VP Group Account Director Resume
- Winning Talent: Develop, mentor and retain talent across all functions
- Understanding of web analytics and ability to help draw conclusions
- Working knowledge of Syndicated tools (DDS, Prisma, DCM, DBM & Vividata etc
- Partnering with OHG network agencies to come up with new, or previously unimaginable solutions
- Producing and delivering high quality work
- Managing the creation, direction and on-going development of your client’s media strategy
- Being a valued new business contributor – strategy, ideas, and overseeing plan development
- Injecting innovation into clients media solutions
- Developing research capability among team members
6
Experience For Um-VP, Group Account Director Resume
- Developing processes and process improvements for greater time and cost efficiencies
- Becoming an advocate for your brand team and a liaison between your team and leadership
- Manages revenue/budget forecasting for all accounts in their portfolio, providing ongoing updates to management
- Partners with Finance to help develop an enforce routine accounting check-ins and systems that allow for easy estimating, invoicing and payment
- Lead and facilitate strategic thinking by understanding client business objectives and interpreting them into creative insights
- Oversee ongoing campaign and project work including media, creative and production deliverables
- Lead qualifying calls with clients & Reps to ensure understanding of client business challenge and objectives
- Provides training/coaching/motivation and gives feedback on a regular basis to direct reports
7
Experience For Senior VP, Group Account Director Resume
- Subject matter expert for digital, media and technology marketing and advertising
- Responsible for leading new business pitches and growing current portfolio organically
- Provide expertise and leadership in performance marketing, across all channels: traditional, digital or emerging media
- Provide expertise and leadership in performance marketing, across all channels: traditional, digital and emerging media
- Lead team to deliver outstanding Digital brand planning, innovation and best practice campaign execution
- Report writing and presentation creation including client recommendations, with the ability to work independently
8
Experience For Digital Group Account Director Resume
- Monitors and tracks all account profitability on a monthly basis in collaboration with ADs, reporting regularly into the Managing Director
- Is involved in client presentations and meeting through pre-meeting prep work and attendance and participation at client meetings
- Routinely observes and evaluates quality of work being developed and leaving the agency
- Financial reporting and staffing
- InVentiv cross-selling, new business development, and revenue growth-for both new and existing clients
9
Experience For Group Account Director, Attribution Resume
- Syneos Health cross-selling, new business development, and revenue growth-for both new and existing clients
- Behave as an exemplary client services lead, inspiring and motivating your team to deliver high performance against their objectives
- Ten or more years managing teams and successfully delivering strategic business solutions for large global clients
- In the know and up to date on marketing and advertising best practices
- Be a hands-on leader, who is capable of coaching and motivating others
- Help to connect all agency disciplines in briefing and project tasks to facilitate integration, understanding & alignment
- Oversee brand positioning, strategy, objectives, and tactical plan by partnering with clients and team—on multiple pieces of client business
- Establish close working relationship with senior marketing leads at client
- Continually checking under the hood to make sure we are doing our best work
10
Experience For Heat Group Account Director Resume
- Engage in annual brand planning process to develop strategy and secure revenue for the upcoming year
- Identify new initiatives for clients by promoting and pulling through D-Live
- Navigate the operating model: proactively reaches out to make connections in the other operating companies
- Comfortable wearing a few hats within the team and rolling up sleeves to support other disciplines
- Act as team leader on client business recommendations, creative strategy and analytics reporting
- Lead account team managing multiple clients in RFP on weekly basis
List of Typical Skills For a Group Account Director Resume
1
Skills For SVP, Group Account Director Resume
- Outstanding presentations skills; persuasive, quick on her/his feet, brings credibility, “theatre” and charisma to presentations
- Identifying new business initiatives and leveraging skills across units
- Experience working with C-level executives and a proven ability to constructively challenge a client’s thinking and transform a client’s business
- Negotiation skills: ability to lead and close a negotiation to meet strategic objective and adapt style depending on situation and stage of negotiation
- Experience:8-10 years of progressive marketing and/or agency experience
- Demonstrated track record in building strong client relationships
- Solid account management experience at an advertising agency
- Prior experience managing the financials of multiple accounts in a client-services organization
2
Skills For Group Account Director, Nike Resume
- Strong financial advertising experience
- Proven ability to manage and interact with people at all levels of an organization, fostering strong cross-functional teamwork and results
- Brings both strategic and management acumen while effectively leveraging end-to-end tools and process
- Actively coaches team members in developing their project-management skills
- Works closely with Production to ensure creative resources are being used effectively and are in line with contractual obligations
- Creative thinker with analytical skills
- Proven experience in management and team development
- Effectively leads and develops an account team/s
3
Skills For Biddable Group Account Director Resume
- Effectively motivate, lead and train the entire team to maximize shared objectives
- Building and nurturing strong client relationships
- Winning Work: Deliver strong business results for client and award winning work for clients
- Strategic thinking: demonstrates excellence in strategic approach, including presenting innovative solutions to client challenges
- Extensive experience managing, motivating and leading account teams
- Experience in developing and executing integrated based campaigns and dealing with a high volume fast paced account
4
Skills For Senior VP Group Account Director Resume
- Previous success leading client business coupled with the experience of encouraging and supporting direct reports
- Works with senior management to set revenue and margin targets by account and establishes effective pricing and staffing levels for each client
- A strong business background is necessary, as well as a keen understanding of Internet development and interactive marketing
- Proven success in growing existing and new business
- Experience managing demanding clients across all channels, with 8 figure annual media spends
- Experience driving new business development and growing accounts
- Experience managing accounts $4MM+ USD in annual revenue
- Comfortable with data and analytics, experience building business cases to help sell creative work
- Experience in managing client P&L’s
5
Skills For VP Group Account Director Resume
- Extensive experience of managing profitable and high revenue client accounts
- Client management experience working on large, integrated accounts
- Demonstrated success in leading an account team in the digital media industry
- Proven track record of running multi-million dollar accounts
- Direct marketing and/or database knowledge and experience would be an advantage, although not essential
6
Skills For Um-VP, Group Account Director Resume
- Thorough marketing knowledge and experience
- Has deep knowledge and experience in integrated marketing and a market expert in digital
- Experience leading a multichannel, multimillion-dollar account is essential
- Develops and maintains strong working relationships with client counterparts
- Over 10 years’ experience servicing clients in an agency environment
- Strong understanding of the FAST FOOD and FMCG category in Singapore and the dynamics around the category
7
Skills For Senior VP, Group Account Director Resume
- Experience working on large-scale. Integrated omnichannel programs with significant digital footprints
- Take responsibility for the delivery of team’s commercial targets, demonstrate growth in revenue and track progress against targets throughout the year
- Polished communicator with good instincts
- Experience with both digital and broadcast
- Both digital and broadcast experience
8
Skills For Digital Group Account Director Resume
- Experience forecasting, planning and selling marketing or media programs which expand the relationship with the client
- Experienced at managing budgets and the client P&L successfully
- Continuously prioritize the team’s market focus, with emphasis on high-growth prospects, specific target accounts, and categories for development
- Approx. 10+ years of client services, digital agency experience required
- Builds strong and enduring relationships with clients, professionally and socially, particularly at the marketing manager or equivalent level
- Build excellent relationships with clients, extending into social situations, and with all members of the agency team for whom he/she is responsible
9
Skills For Group Account Director, Attribution Resume
- Proposals and strategies to be developed and e-mailed prior to presentation to client
- Demonstrates the ability to run ALL aspects of a large, complex account with minimal oversight from agency executive management
- Excellent verbal communications; is clear, concise and persuasive
- Skilled in presenting and having command with senior level clients and large rooms of people
- This person typically has 10+ years of professional and relevant experience – can include brand management, account sales, consulting
- Cross-channel/omni-channel sales and marketing experience
10
Skills For Heat Group Account Director Resume
- Experience in an agency environment with a mix of digital and traditional
- Cross-functional experience (media, creative, technology, mobile, social, finance)
- Experienced in crisis and issue management across multiple client levels
- Oncology experience necessary
- AOR experience required
- Account management experience in an agency environment or related professional services organizations
- Strong in Digital
- Driving the culture of Digitas and managing capabilities to adapt to changing environments and needs
List of Typical Responsibilities For a Group Account Director Resume
1
Responsibilities For SVP, Group Account Director Resume
- Provides ongoing clear feedback to the team and is a strong communicator
- Consistently demonstrates integrity, professional maturity, commitment and accountability
- Ongoing development of sales and marketing materials to help the Business Development team to sell Attribution
- Achieving growth and managing business financials
- Creating an environment that fosters new work / innovations
2
Responsibilities For Group Account Director, Nike Resume
- Driving thought leadership in teams
- Is proactive in making strategic recommendations and cross-promoting value-added services
- Manage all aspects of the client business providing superior customer service while maximizing business opportunities
- Network client team management – building an integrated and motivated cross market team around the clients objectives and culture
- Billings and all required documentation such as PO numbers and supplier invoices are completed according to the finance department’s deadlines
- Quarterly client health reports to be completed according to set deadlines
3
Responsibilities For Biddable Group Account Director Resume
- Brand & Marketing/ Business Representation
- Maintains comprehensive understanding of client business
- Understands the marketing strategy of the client’s business
- Serve as ombudsman (i.e., intermediary between agency and client, representing the broad scope of interests)
- Identify and communicate organizational or business roadblocks on client side running counter to agency interests
- Sell a point of view or ideas through storytelling
4
Responsibilities For Senior VP Group Account Director Resume
- Responsible for meeting business KPI’s and development of business plans
- Actively incorporate tools into client planning process/lead workshops in Facilitator role
- Close liaison with company management on communicating key corporate decisions to employees within responsibility remit
- The capacity to promote Blue 449 to key opinion formers including new business prospects
- Comfortable leading a team in a fast pace environment
- Track record for winning new client engagements and new opportunities within the client organization
- Adept at managing client expectations as it relates to scope and delivery of service
5
Responsibilities For VP Group Account Director Resume
- Regional Stores Marketing
- Delegate tasks appropriately and to provide learning opportunities for members of your team
- Manage team dynamics and set an example of leadership to foster a high-performing team
- Drive growth and foster a business-building orientation on account teams to meet and exceed agency revenue forecasts and secure new business
- Connect to senior leadership with ongoing client, brand, and team updates
- Consults with Clients and Agency teams on high-level business-building initiatives
- Manages a book of business, optimizing individual accounts and business as an aggregate
- Obtains new business from existing and prospective accounts
- Budget control and time spent monitoring job cost summaries regularly
6
Responsibilities For Um-VP, Group Account Director Resume
- A rewarding workplace and a fun team environment
- Work closely with Outside sales team to intake, qualify and build out strategic approach on new RFPs
- Act as main point of contact at Onion Labs to ensure proposals are strategically sound, deliver on client expectations and Onion Labs value proposition
- Interpret client assignment in to an insightful creative brief, then present creative brief to client
- Work with media team to ensure media recommendation is on budget and integrates creative recommendation
- Lead creative presentations to client and manage client expectations throughout RFP process
- Support of Breakthrough Work, including leadership of new strategic, creative or technology initiatives on the client’s behalf that move their business forward
7
Responsibilities For Senior VP, Group Account Director Resume
- Assist AD’s in the overall strategic direction of client projects and new business growth
- Use knowledge of the client’s business and the competitive landscape to inform client strategy and tactics
- Grow existing client relationships by becoming a trusted advisor -- advocating at the agency for client’s objectives, adding value by facilitating knowledge sharing, providing introductions to industry partners, and delivering exceptional service
- Maintain an in-depth knowledge of clients’ business and industry, anticipating and addressing opportunities and issues as they arise
- Be the foremost cheerleader for the agency’s work; collaborating with all disciplines to inspire the highest output while maintaining a clear eye to budgets and timelines
- Media planning and buying for your clients
- Able to forecast and develop an integrated Account Plan, collaborating with internal financial team
8
Responsibilities For Digital Group Account Director Resume
- Campaign expansion and ideas
- Communicate with senior management on business issues, market opportunities, changing conditions, and any other factors influencing the company’s market position, competition, or reputation
- Thought Leadership - Thought Leadership: opinion leader with regards to the media & marketing industry, able to identify and talk about key trends relevant to clients
- Managing budgets – delivery of cost to revenue ratio and agreed financial targets for the operating unit; with input and guidance from the client president when appropriate
- Managing the business – delivery of the full end to end leadership of the business (in conjunction with the Global Client President where applicable)
9
Responsibilities For Group Account Director, Attribution Resume
- Relationship management – ownership of the senior client relationships and the relationship strategy with the client and are truly the first point of contact. Responsibility to effectively manage Internal stakeholders (client president/CEO) when needed so issues are highlighted and resolved effectively through strong upward management
- Proactive client development – delivering against specific global cross sell and upsell opportunities with the client as defined by the client president
- Local team resourcing – ensure that the local market teams are skilled and resourced appropriately for that client, supporting with up-skilling as required and that contractual obligations are being met
- Talent mobilisation – ensure the right mix of skills and talent exist within the team and that the team have clearly defined roles and responsibilities; embrace the diversity agenda
- Responsible for building attribution commercials and proposals
- Commercial edge – own, manage and report commercial targets within the budget and other financial processes
- Local and global new business – leadership of relevant new business initiatives in conjunction with the New Business and Marketing team and relevant client president
10
Responsibilities For Heat Group Account Director Resume
- Global media partnerships – identify the strategic role for global media partnerships and ensure team is mobilised to deliver this
- Global new business – lead relevant new business initiatives as and when required
- A keen attention to detail and budgetary restraints
- Lead UK and global client pitches
- Demonstrate a solid strategic and executional understanding of each client’s business and market - understanding the external influences on the clients business and how the agency can add value
- Engage with client in a continuous dialogue about the progress of their business in relation to their strategies and plans and how Fetch might help accelerate progress
- Understand clients at a personal and professional level, adding value at every appropriate opportunity. Use understanding of clients to extend commercial relationships
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