Account Director Resume Sample
Bridgette Stracke
2879 Gusikowski Square,
Los Angeles,
CA
+1 (555) 918 6230
Work Experience
Account Director
05/2018
-
PRESENT
New York, NY
- Manages and mentors PR account teams, guides PR team education and career development, and helps develop and maintain Olson ‘voice’ within the industry
- Conduct semi-annual meetings with Client including a representative from each Service provided to Client to establish objectives and business drivers for the next 6 months
- Develop programs that align each service to meet and achieve the agreed upon objectives
- Coordinate and integrate standardized strategic planning processes and outcomes across Service Lines that results in an integrated plan for Client approval and the enforcement of the Process Manuals for all Services under the terms of the Master Agreement to be updated annually
- Monitor and track Service Line deliverables for contract compliance with regards to strategic planning
- Future opportunities schedule for the next 12 months
- New initiatives, where applicable, to be rolled out the next year of the Master Agreement for all Services
- Integrate processes across services according to Client protocols
Account Director
10/2013
-
12/2017
Chicago, IL
- Identify cross-company ASM Marketing Services revenue-driving opportunities
- %Initiates and manages processes related to pricing, invoicing and budgets; obtains Group Account Director’s approval. Supports the Group Account Director in developing new or renewal contracts
- Serves as primary client interface for all services and generates demand by linking them to our client’s needs
- Ensures service delivery is high quality and exceeds the clients’ expectations
- Develops, manages and implements Voice of the Customer (VOC) to regularly gain input and direction from clients
- Responds to any client issues in an expedient and professional demeanor
- Develop a robust understanding of the client’s real estate business partner organization, product areas, growth projections, supply of space to enable the team to provide short and long term, strategic solutions to complex space needs in a headquarters campus setting
Education
Rockhurst University
2008 - 2012
Bachelor's Degree in Journalism
Professional Skills
- Excellent written and verbal communication skills. Excellent analytical and presentation skills
- Excellent communication, negotiation and forecasting skills as well as strong organizational skills
- Strong client-facing background – solid presentation skills and excellent written and verbal skills
- Organized, detail oriented, excellent interpersonal skills, self-motivated, excellent computer skills
- Exceptional level of attention to detail, strong organizational skills and Microsoft Office skills
- Excellent management skills, with the proven experience to lead a team and client with confidence and magnetic, intelligent, strategic leadership
- Strong organization and time management skills; impeccable written and phone communication skills
How to write Account Director Resume
Account Director role is responsible for presentation, business, negotiation, leadership, interpersonal, analytical, organizational, strategic, customer, clients.
To write great resume for account director job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Account Director Resume
The section contact information is important in your account director resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Account Director Resume
The section work experience is an essential part of your account director resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous account director responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular account director position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Account Director resume experience can include:
- Strong and proven presentation, writing, critical thinking and negotiation skills
- Strong PC skills, including experience using MS Office
- Proven team-building skills; experience facilitating agency and client teams
- High-level service skills, communication, interpersonal, organizational, and problem-solving skills
- Demonstrate strong leadership skills and the ability to manage and motivate disparate teams operating across multiple sites
- Strong writing skills, including the ability to communicate scientific data or information for a variety of audiences
Education on an Account Director Resume
Make sure to make education a priority on your account director resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your account director experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Account Director Resume
When listing skills on your account director resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical account director skills:
- Excellent verbal and written communication skills are required, along with strong networking skills
- Excellent communicator with especially strong writing skills and experience presenting strategic and tactical plans to senior management
- Excellent written and verbal communication skills, presentation skills
- Good presentation , influencing and motivation skills, with experience of managing a team
- Effective and compelling communication with strong presentation skills
- Strong organizational skills with the ability to multi-task and manage changing priorities
List of Typical Experience For an Account Director Resume
1
Experience For Account Director Resume
- Excellent organizational skills required, ability to work independently and strong communication, teamwork and problem solving skills
- Demonstrated critical thinking skills, decision-making, and problem solving skills
- Strong interpersonal skills; ability to effectively communicate at all leadership levels
- Strong communications skills and plain English writing skills
- Strong organizational skills and proven ability to manage and lead large-scale, complex engagements
- Excellent relationship building skills both in-person and over the phone and understanding of the importance of building internal and external networks
2
Experience For Account Director Resume
- Solid overall ATL, Digital / Social and Integrated marketing skills - with broader 'Digital' playing a key role - from Web, to Mobile, to Apps
- Demonstrate a career pattern of being able to quickly understand different technologies and advising clients on how to deploy them effectively
- Strong and successful facilitation, negotiating and influencing skills,
- Strong commercial skills are required for both agency and client financial planning and management
- Extremely strong writing skills, adept at adapting to different styles and audiences
3
Experience For Account Director Resume
- Participate actively in sales calls and bid reviews, demonstrating excellent sales and closing skills to the team
- Strong analytical skills and mathematical dexterity
- Strong presentation skills at various levels within client organizations
- Proven ability to interact effectively with client and cross-functional team
- Excellent MS office skills (Word, excel, Powerpoint or Keynote)
- Good analytical skills with high attention to detail
4
Experience For Account Director Resume
- Self-starter with good organizational and time management skills; able to work within tight deadlines
- Strong presentation skills to senior level executives
- Excellent presentation and writtenskills
- Excellent communication and public speaking / presentation skills
- Solid experience developing and implementing marketing strategy using multi-channel (includes digital, direct, print and radio) and emerging media
- Experience working in a team selling environment and a deep understanding of F&R needs is strongly desired
- Responsible for understanding operational needs of marketing programs, both Gogo’s and specific airlines, to effectively execute and troubleshoot
- Agency account management experience in shopper marketing/ Tier-1CPG, including experience as a senior account supervisor or director
- Proven experience leading engagements that span brand, digital, web, email, social, content publishing and enterprise content management system implementations
5
Experience For Account Director Resume
- Proven experience developing customer relationships and fostering growth
- Be experienced and knowledgeable in enterprise selling methodologies and how to leverage them for effective selling
- Significant experience of working with multiple internal teams and proven track record of being able to
- Experience in sales management position, managing teams and experience in hunting for net new business
- Possesses collaborative leadership skills that encourage team cooperation and motivate relationship-building
- Experience in PR and Marketing with at least 4 years of managerial experience within agency or in-house
6
Experience For Account Director Resume
- Proven track record and experience working with clients at a senior level
- Experience in a strategic sales environment with a proven track record, preferably in the banking sector
- Communicate effectively with Marketing Associates
- Strong digital knowledge or experience with particular emphasis on strategy, consulting, team management and product development
- Prior experience in Sales positions & covering Government telco or ICT account OR
- Prior experience in managing Telco technical Support Roles is an added advantage
7
Experience For Account Director Resume
- Great interpersonal skills - able to build rapport quickly and develop relationships at multiple levels including C-level contacts
- More than 6 years of regional account management experience preferably with experience working with clients in the financial sector
- Leadership, Teamwork, and Planning: Mobilize, collaborate with, and effectively run virtual team(s)
- Demonstrates strong, fully developed staff management and partnership abilities
- To actively support the Sales Managers, Sales Specialists and the Sales coordinator to assist them to carry out their roles effectively
- Strong experience in an SAP Distribution environment
- Quality control- demonstrate strong attention to detail and encourage this within the team
- Leadership, Teamwork and Planning: Mobilize, collaborate with, and effectively run virtual team(s)
8
Experience For Account Director Resume
- Effectively present information to management, groups, customers and clients
- Creative self-starter with the skills and ability to deliver results
- Experience of working in logistics or transport operations, preferably with hands-on experience
- Proven ability to generate ideas and customer solutions, with a strong can-do attitude
- Proven experience of C-suite level engagement
- Experience and proven excellence in managing a team
9
Experience For Account Director Resume
- Proven and demonstrable experience with the development and execution of digital campaigns
- Effectively present and sell ideas to senior clients
- Experience in digital advertising combined with at least 2 years of sales experience at enterprise level
- Representing Trucost at meetings with prospective clients, effectively recognizing their needs and conveying Trucost’s value proposition
- Effectively manage broker teams to ensure goals are achieved
- Effectively lead internal, cross-functional customer teams
- Understand and utilize customer P&L data effectively
10
Experience For Account Director Resume
- Proficient with Microsoft Office suite: Word, Excel and PowerPoint skills
- Strong digital knowledge of or experience in particular emphasis on strategy, consulting, team management and product development
- Proven proposal development experience
- Experience in running six figure multi-market and German accounts, and a proven track record in organic growth
- Solid digital experience is mandatory
- CRM campaign experience (direct mail/ email experience)
- Possess telesales skills at C-level
- Exceptional team player and Customer Service skills
List of Typical Skills For an Account Director Resume
1
Skills For Account Director Resume
- Strong time management, planning and prioritization skills
- Excellent stakeholder management skills, with strong presentation, communication and closing ability
- Strong verbal and written communication skills that is effective with all levels of management, teams, clients and vendors
- Strong demonstrable people and people management skills experience essential
- Prioritize with good time management skills.
- Strong client facing and interaction skills at senior level
2
Skills For Account Director Resume
- Strong analytic skills and critical thinking
- Excellent listening, negotiation, presentation, verbal and written communication skills (sense of humor required!)
- With competing pressures on time, effectively prioritise time and resources to have the maximum impact and return
- Strong deal closing and negotiation skills
- Strong project management skills with the ability of handling a high volume of work
- Excellent negotiation skills to bring down 3rd party costs but also ensure a mutually profitable relationship with clients
- Excellent strategic account management skills in terms of relationship management and creating strategic alignment with customer needs
- Deliver high-quality written and verbal content, exhibit strong writing and persuasive presentation skills
3
Skills For Account Director Resume
- Smart, creative, energetic, conscientious, and enthusiastic persona with strong problem-solving skills
- Excellent writing skills,
- Strong project management and meeting facilitation skills
- Excellent Presentation Skills and ability to command a meeting with senior level presence
- Good knowledge of marketing, account management, strategic planning and execution skills
4
Skills For Account Director Resume
- Good interpersonal, communication, negotiation, presentation, logical thinking, and problem solving skills
- Possesses effective negotiation skills
- Strong and well-developed customer relationship skills
- Excellent communication skills, both verbal and written, with the ability to influence clients and business partners at all levels (upward and downward)
- Excellent communication skills and so able to communicate the total IQVIA value proposition to a broad range of senior client stakeholders
- Strong interpersonal skills to work with colleagues internally and externally in a collaborative way for mutual benefit
- Strong and Team management skills
5
Skills For Account Director Resume
- Excellent client facing skills and able to quickly build trust in the relationship
- Strong attention to detail, organization and process orientation to effectively manage deliverables for multiple projects simultaneously
- Leverages solid project management skills to manage the project team’s workload and ensure that client deliverables are on time and of a high quality
- Strong multi-market leadership, time management, and project management skills
- Proven ability to work within a matrix environment, with virtual team management skills
- Strong interpersonal skills, ability to develop and execute a sales plan, ability to use a variety of technologies with a high level of proficiency
- Experience that demonstrates a strong level of business acumen and expertise in technology sales required to sell Nutanix products and services
- Strong leadership skills and a team player
- Possess strong interpersonal communication and negotiation skills
6
Skills For Account Director Resume
- Smart, dedicated, with excellent communications and problem solving skills
- Demonstrated project management skills and the ability to coordinate and oversee a number of projects concurrently
- Excellent internal communication skills and willingness to collaborate with other teams
- Strong communications skills, verbal and written (able to develop high-quality strategy and positioning documents, messaging, client proposals and editorial)
- Strong presentation skills with ability to present ideas, expectations and information in a concise well -organized manner
7
Skills For Account Director Resume
- Clear evidence of business development skills
- Strong management skills to help identify and grow junior and senior talent
- Using your skills to push clients, and the agency, creatively and strategically
- Communicating effectively with peers, superiors, and other CenturyLink personnel
- Understanding of company’s capabilities and service, and effectively communicates all offerings to the client
- Outstanding communication skills - English (oral and written). Fluency in regional language preferable
- Outstanding communication skills – Mandarin (fluent/native) and English (oral and written). Fluency in other regional language(s) preferable
- Selling skills (identity, develop and articulate a complex proposition/consultative sale)
- Outstanding organisational, time management, analytical and interpersonal skills
8
Skills For Account Director Resume
- Solid experience in people management within a salesforce including coaching and mentoring
- Execute high quality one on one discussions utilising advanced questioning and influencing skills with Business Owners/CIO level
- Demonstrable and proven experience retaining and expanding accounts
- Solid shopper marketing experience at a major retail chain; an intimate understanding of drug, mass, and CPG from both a brand and promotion perspective
- Has 10+ years of marketing, advertising or agency experienceDirect experience with categories within the retail environment
9
Skills For Account Director Resume
- Prior experience selling to and working with provincial departments and agencies as well as municipal governments
- Key account management skills, including but not limited to, ensuring multiple points of contact and various levels within the accounts
- Strong experience selling complex learning solutions to large organisations
- Experienced in relevant legal aspects (of winning business and agreeing good contracts)
- In Pharmaceutical Advertising and/or Marketing experience, HCP experience
- Advance problem solving and analytical skills and shows confidence in decision making
- Solid Integrated experience – including both on and offline advertising
- Strong organization in order to successfully manage conflicting priorities in a Worldwide Sales Office
10
Skills For Account Director Resume
- Highly developed problem solving skills with the ability to think outside of established norms
- Experience in a strategic sales environment, with a proven track record in selling to the Financial Services sector
- Demonstrated experience with developing strategy and presentations to sell new programs and initiatives
- Self-starter with outstanding communication and presentation skills - written and oral
- Experience in contract biologics manufacturing experience in operations, quality or business development
List of Typical Responsibilities For an Account Director Resume
1
Responsibilities For Account Director Resume
- Strong “complex-problem solving” skills and negotiation skills
- Strong clients skills - capable of developing Trusted Advisor relationships and can run effective strategic workshops with clients
- Strong presentation skills, including the demonstrated ability to play a leadership role in a wide range of presentation settings
- Demonstrating strong collaboration skills with internal teams, using Agency resources
- Solid reputation, support with examples of; negotiating skills, talent development, and delivering growth by identifying and building business opportunities
- Presence – strong presentation skills and the ability to command an audience while bringing strategy and commercially relevant programming to life
- Excellent communication skills and proficiency in selling to the close
- Excellent listening, negotiation, presentation, verbal and written communication skills
- Demonstrates gravitas and engaging communication skills
2
Responsibilities For Account Director Resume
- Solid overall ATL, Digital / Social and Integrated marketing skills
- Demonstrated solid senior-level client experience and ability to navigate complex client organisations required
- Possess good verbal communication and telesales skills at C-level
- Strong oral and written communication skills in English and the local language
- Strong oral and written communication skills in both English and Japanese
- Outstanding communication skills - written and verbal to influence and inform key stakeholders internally and externally
- Being sufficiently informed and personally involved, ensuring sound planning, good service, and a solid client/agency relationships
3
Responsibilities For Account Director Resume
- Proven record of driving value for clients (hitting client KPIs and audit beating results) and a strong demonstration of commercial understanding
- Industry Knowledge: 3 - 5 years experience working in a team selling environment. Deep understanding of financial industry clients needs is strongly desired
- Experience with a proven track record of success in managing and growing large-company accounts
- Excellent qualitative practitioner and proven in developing and landing actionable insights
- Proven track record of developing good working relationships with clients
- Provide training and support to the Digital Operations team to ensure effective cross skilling for the team
- Proven track record of building and maintaining strong client relationships
- Advertising or marketing experience; agency experience required
- Demonstrated ability to assess customer requirements, needs listening, identify business problems, and demonstrate proposed solutions
4
Responsibilities For Account Director Resume
- Effectively assemble, deploy and lead integrated account teams and specialists based on the client’s current and evolving needs
- Develop budget/utilization management and resourcing skills
- Experience, including 3-5 years of supervisory experience
- Strong communications planning and strategy experience gained at another media agency, ideally on a large retail or FMCG account
- Virtual communication skills and the ability to provide comprehensive advertising solutions to clients
5
Responsibilities For Account Director Resume
- Demonstrated experience developing relationships with all levels of management, both internally and externally
- Strong working knowledge and experience across both conventional and natural channels and key customers from Target and Walmart to Whole Foods
- Manage proposal processes, ensuring clients and internal stakeholders are managed effectively
- Effectively manage all the sales administrative processes, ensuring all the appropriate contractual agreements are delivered from the client
- Pertinent experience: At least 10 years’ experience selling telecommunication equipment and/ or services to Tier 1 carriers
- High level of problem-solving skills and attention to detail
- Manage all staff assigned to the account, looking for an excellent work environment and the consolidation of the groups of the different subsidiaries
6
Responsibilities For Account Director Resume
- Leadership high skills and listening ability
- A self-starter, able to demonstrate past success in creating innovative projects that meet client needs and generate strong profit for FT
- Relevant experience within a financial services environment, preferably with direct experience of a broad range of Life and Pensions/Banking functions
- Manage team to ensure they build strong relationships with their counterparts, deliver innovative plans and demonstrate outstanding client service
- Experience in a strategic sales environment with a proven track record, preferably in the wealth and asset management sector
- Go deep into a client's business to understand the customer, account plan thoroughly and effectively, in order to drive revenue from major advertisers
- Solid direct marketing/CRM experience with an integrated marketing perspective, in an agency environment
- Overall accountability for ensuring clients receive first class service and all issues are resolved efficiently and effectively
7
Responsibilities For Account Director Resume
- Effectively engages with all levels of a client organization, particularly at the executive management level
- Becomes a trusted advisor: effectively handles crisis situations and client issues
- To ensure all support or tasks requested by Sales Director are done timely and effectively
- Demonstrated experience managing opportunities and expansions within large strategic accounts; lengthy sales cycles
- Demonstrated experience selling complex business applications/technology solutions at the C-Suite level
- Proven experience in managing team members
8
Responsibilities For Account Director Resume
- High level of analytical and organizational skills
- Top-notch social and communication skills to deliver impeccable strategic social counsel
- Demonstrate senior level client experience and line management responsibility and history of building productive relationships, client centric in all things
- Experience and proven excellence in managing a team, line manager responsibilty
- Interact effectively with technical and commercial outsourcing staff from customers and from the Catalent organization
- Solid understanding and successful sales experience in the relevant market
9
Responsibilities For Account Director Resume
- Previous experience in leading effective and productive account teams
- Experience of operating in an international environment and understanding how to operate in EMEA
- Be an ideas person, excited to brainstorm new approaches and solutions for clients. Facilitation skills are critical
- Exceptional account and time management skills
- Experience – deep expertise in digital & direct marketing incl. activations, broad experience in ATL and adaptations of global campaigns
- Sound financial skills – has prepared budgets, staffing plans, and statement / scope of work plans
10
Responsibilities For Account Director Resume
- Proven ability to prioritize multiple projects, turn around projects quickly, and meet deadlines
- Engaging and inspiring leader with proven ability to manage and develop high performing teams
- Working experience in Asia Pacific and understandings of business practices and cultures in the region
- Ensuring clients have a smooth and harmonious experience of the sales process
- Building, growing and maintaining strong client relationships, working toward mutually beneficial and productive partnerships
- Building strong working relationships with internal and external stakeholders
- Having a good C-level network on a large local financial account in Singapore
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