Senior Account Director Resume Sample
Gina Feeney
281 Magdalen Loaf,
Phoenix,
AZ
+1 (555) 629 8302
Work Experience
Senior Account Director
05/2015
-
PRESENT
Phoenix, AZ
- Participate in client’s marketing planning process
- Manage the team’s account service effort and increase efficiency of programs
- Client Relationship Ownership & Management
- Strategic Planning & Business Analysis
- Financial Performance, Budget Planning & Reporting
- Team Development & Management
- Years’ experience in developing multi-faceted, creative and data-driven advertising solutions
- Team management including reviewing utilization rates, participating in the hiring and recruiting process, and developing employees for career progression Lead development of new creative; work with Creative department and ensure that creative is on target with existing plan
- Development of journey mapping and ongoing test & learns of email plan based on our client’s 2018 business goals
Senior Account Director, Learners
12/2010
-
01/2015
Boston, MA
- Management of email account and production teams and integration across other MXM core teams
- Delivery of new program proposals (Email and E-commerce integration, Personalization & Automation) and attend industry conferences
- Lead in CRM new business pitches
- Responsible for performing all aspects of Business Development aligned with set defined target list of Enterprise clients
- New Logo Acquisition in IT Consulting, Systems Integration and infrastructure support/outsourcing engagements
- Proven ability to close multiple $3M/$100 MRR + deals
- Establishing and maintaining new client relationships and Teaming Partner relationships in targeted geographies
- Conduct client presentations, estimation efforts and proposals and negotiations
Senior Account Director Inex
06/2005
-
08/2010
Detroit, MI
- Responsible for driving revenues from go-to-market solutions identified as a good fit for their account portfolio
- Work closely with the Solutions Leader to build customized solutions pitches for the target account
- Build and manage account plan for targeted accounts
- Build and manage a territory plan for designated region
- Building win strategy for individual opportunities
- At least eight to ten years of related experience
- Extensive experience in communications, preferably at an integrated marketing or PR agency with a focus on consumer products
- Demonstrated experience developing and executing strategic integrated communications campaigns for consumer clients/brands
Education
University of Phoenix - Lenexa Learning Center
2001 - 2005
Bachelor's Degree in Business
Professional Skills
- Strong organization skills, linear thinking skills, and process and systems orientation
- Strong executive presence with excellent interpersonal, communication, presentation, relationship building and influencing skills
- Strong and proven project management and organization skills
- Excellent presentation skills with the ability to communicate effectively with both executive and technical audiences
- Excellent communication and interpersonal skills with the proven ability to present to a wide range of C-level audiences
- Superior written and verbal communications skills along with the proven ability to consistently make sound judgments and effectively motivate and manage teams.
- Demonstrated strong presentation, verbal, and written communication skills
How to write Senior Account Director Resume
Senior Account Director role is responsible for presentation, organization, leadership, interpersonal, negotiation, english, communications, reporting, security, analysis.
To write great resume for senior account director job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Senior Account Director Resume
The section contact information is important in your senior account director resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Senior Account Director Resume
The section work experience is an essential part of your senior account director resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous senior account director responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular senior account director position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Senior Account Director resume experience can include:
- Proven strong Counselor Sales Approach skills
- Demonstrated ability to build consensus, establish trust, communicate effectively, and establish credibility at the executive level
- Strong analytical and computer skills with key software
- Experience in developing and delivering effective, persuasive and professional presentations
- Proven experience and track record of success in hunting, prospecting, and new account development
- Effectively lead multiple projects and teams within a constantly changing and demanding environment
Education on a Senior Account Director Resume
Make sure to make education a priority on your senior account director resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your senior account director experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Senior Account Director Resume
When listing skills on your senior account director resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical senior account director skills:
- Strong relationship building skills at increasing levels of seniority within organizations
- Effectively managing and optimizing each account’s customer experience with CA
- Strong financial acumen, analysis and problem-solving skills
- Strong organizational, detail orientation and follow up skills
- Strong English skills essential
- Influencing skills and diplomacy, ability to listen, manage different individuals and tailor your approach to suit needs
List of Typical Experience For a Senior Account Director Resume
1
Experience For Senior Account Director, Learners Resume
- Strong interpersonal and communication/presentation skills
- Min.10 years of solid direct marketing/CRM experience with an integrated marketing perspective, in an agency environment
- Expert knowledge of all agency functional areas; including strategy, analytics, research, media and creative production skills
- Highly skilled and experienced at negotiating with large and medium sized BioPharma companies to close complex, multi-million dollar service contracts
- Build internal business and external partner alliances to effectively influence key decisions and increase sales
- Great communication skills, both spoken and written, and able to communicate with confidence at all levels
- Demonstrated ability to operate and grow a profitable business unit
- Delivering operational effectiveness and financial growth that meets target
- Builds strong rapport with new and existing clients
2
Experience For Global Senior Account Director Resume
- Proven track record in leading teams to meet/exceed sales targets
- Experience solution selling into large Accounts
- Conveys ideas and information in an effective and clear, concise manner, verbally and in writing, in individual and group situations
- Solid track record in business and partnership development, sales & marketing
- Articulate a POV on the changing channel dynamics, and how clients can invest to get the most effective plans and the best return
- Experience in direct sales working with enterprise software products or services
3
Experience For Senior Account Director Inex Resume
- People management, team building, leadership experience
- Configure and align sales portfolios of team members for maximum effectiveness
- Consult and build solid customer relationships whereby the Account Director becomes a credible and consistent source of expertise
- Understanding of financial and operational performance of multiple sizable accounts to ensuring quality work, deadline and budget adherence
- Delivering on commitments to clients and appropriate due diligence across all commercial commitments
- Working knowledge of the competitive landscape and the regional business market
- Qualifies deals and develops proposals including defining the solutions and recommending pricing structures to meet strategic company goals
- Champion and lead the process of identifying, developing, and growing existing channels
4
Experience For Senior Account Director, Reuters Solutions Resume
- Aligns with Sr. CP’s, VPs and SVPs as a Strategic Trusted Advisor and assist in the marketing/budgeting planning process
- Present the value of marketing solutions to C-level executives working in fast-moving industries
- Broadens and deepens existing customer relationships in order to gain strategic positioning as well as retain existing revenue and attain additional business
- Responsible for developing and managing the expansion of the Women’s distribution across all categories
- Gathers data on marketing trends and competitive products/services and pricing
- Acts as a key client interface from contact to contract and during ongoing service delivery progress at the highest levels
5
Experience For Senior Account Director Japan Resume
- Responsible for developing and managing the expansion of the Premium Denim distribution across all categories
- Create a winning approach that highlights NCR’s unique capabilities in solving the needs of our customers
- Contributes to the growth of our specific assigned vertical market segments through thought leadership, planning and account planning activities
- Acts as a team advocate, creating mutual respect and cooperation between all team members, including people in other domains
- Responsible for devising and executing Regional Sales strategy to meet/exceed sales quota
- Thorough understanding of the Ciena product line, features and solutions responding to inquiries and requests from Ciena’s channels and partners
- Maintain current business relationships with customers, securing existing revenue on long-term commitments
- Drive commercial contributions towards Publicis.Sapient’s growth by pitching new business as well as driving overall portfolio profitability
6
Experience For Senior Account Director & China Resume
- Drive commercial contributions towards Publicis.Sapient growth by pitching new business as well as driving overall portfolio profitability
- Develop strategic plans around successful ongoing initiatives as well as new strategies, while removing barriers that could inhibit implementation
- Manage the Business Metrics by: 1) Reducing sales cycle length, 2) Growth in average engagement, 3) Increasing new product sales
- A thorough understanding of all dynamics operating in the market and the consumers relationship with the brand
- This is a Sales and Customer Facing role that typically requires at least 50% or more of time conducting sales activities outside of the office
- Strategic thinking and problem solving ability
- Carried and hit quota of >$1.5M incorporating complex sales cycles in a competitive advertising marketplace
- Full knowledge of drug development industry with explicit understanding of marketplace, operations, and financial conditions that drive purchasing decisions
7
Experience For Senior Account Director, Acurian Resume
- Manage multiple accounts at once, providing smart thinking often in real-time
- Develop trusted client relationships, proactively identifying organic growth opportunities and business solutions
- Demonstrated track record of developing and executing successful, results-oriented earned and digital communications programs, as well as influencer/advocacy initiatives
- A consummate team player who brings a passionate, positive and high-energy approach to client service, team management and delivering results
- Level of cross selling within Edelman
8
Experience For Senior Account Director Agency Resume
- Deep understanding of the clients business, brand and category in which they compete
- Assemble and brief the team and facilitate ideation, always looking for ideas that are big and offer the greatest impact on the clients business
- Track, analyze and report on sales performance and activities in Zayo’s CRM tool and other reporting tools
- Be an active contributor presenting in client meetings
- Facilitates client interaction at the highest levels of customer organizations in order to drive an understanding of our exponential value
- Leads customer strategic account planning activities
9
Experience For Senior Account Director, Sport Resume
- Key day-to-day team contact, liaising internally and externally (also with agency partners)
- Uphold the mission and standards of C&W and supporting firm-wide initiatives
- Sale of NCR T&T Solutions and Services by uncovering the needs and/or problems within their territory and provide NCR solutions and services
- Take full accountability to lead the sales process and fully participate and contribute when and where required during each phase of this process
- Expands and deepens service offering across all Freeman products and services. Applies a strategic account management approach to key accounts
- Ensures all account relationships on track. This includes successful relationship building, program execution and delivery on customer service imperatives
10
Experience For Account Director / Senior Account Director Resume
- Has a deep understanding of the client’s business, brand and category on the account that she/he is assigned
- Supports Project Management in analyzing the key issues and risks in the program and assess business impact
- Actively participates in establishing a relationship framework to further client trust with Client Services leaders
- Collaborates with agency staffing to influence project allocation decisions
- To provide support to the UK managing Director, Media
- To devise and implement new revenue streams and trading models for Orion to future proof our business
- Responsible for developing and submittal of weekly status/progress and forecast reports
- Establish a keen understanding of the customer’s business model
- Identify and develop customer sales opportunities for new and existing customer base
List of Typical Skills For a Senior Account Director Resume
1
Skills For Senior Account Director, Learners Resume
- Communication Skills – ability to communicate at all levels across Kerry and customer organizations; strong listening, written and oral communication skills
- Excellent business manager, able to effectively manage the resourcing and financial management of multiple clients and teams
- Seek out new sports categories and customers through exceptional prospecting and closing skills
- Sophistication shown through articulateness, public speaking and writing skills
- Proven commercial acumen with significant experience and depth of knowledge in trading across on and offline media within the UK marketplace
- Experience in the marketing and/or customer experience industries
- Excellent media knowledge, strategic understanding and demonstrable strong relationships with media contacts
- Detail oriented, great communication skills and a passion for fashion
2
Skills For Global Senior Account Director Resume
- Partner and communicate effectively with Marketing, Content, Delivery, Finance, Business Integration, Operations, and Cast Development
- Experience within beauty, personal care or luxury goods as asset
- Good working knowledge of integrated media communications, advertising and digital marketing
- A passion for delivery and innovation; strong attention to detail and driven to be relentlessly focussed on identifying and delivering value
- Experience in selling-to and selling-through major Telco and/or Technology accounts
- Significant experience in launching and developing brands
3
Skills For Senior Account Director Inex Resume
- Significant experience and application of team building, development and coaching activities
- Experience generating proposals for improving the client’s end market approach, which are acceptable to the Client and internal senior management
- Experience working in the tech sector and/or in a role making recommendations to marketers (ideally B2B)
- Experience estimating costs and developing budgets
- Strong understanding of both strategic thinking and project delivery, and able to flex nimbly between the two
4
Skills For Senior Account Director, Reuters Solutions Resume
- Strong broadcast media foundation and understanding of marketing fundamentals
- Proven record of relationship building and strategic development with leading agency and advertiser decision makers
- Deep experience spearheading and leading new business pitch development
- Highly motivated. Ability to handle many competing priorities within multiple accounts
- Experience in a FMCG company in a sales and marketing environment
- Significant experience managing team activities on time and within budget
- Experience in working with Fortune 500 companies
5
Skills For Senior Account Director Japan Resume
- Business Development experience, including large scale pitch development in a team atmosphere for Fortune 500 companies
- Proven success in the solution selling of Content Delivery/Media Distribution services
- Experience with the utilisation of social selling techniques
- Proven track record of developing mid- and high- level business contacts
- Experience of running the day to day of accounts, ideally global levels
- Experience in Email Marketing, Digital, CRM, E-commerce, Database
- Familiarity with better department stores and specialty retailers (Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman)
6
Skills For Senior Account Director & China Resume
- A collaborative, demonstrably strong communicator and relationship manager
- A confident and experienced presenter
- A fantastic team player with a flexible and down-to-earth approach that delivers strong collaborative relationships with media agencies and media owners
- CRM experience and work with B2B clients
- Recent direct sales experience managing complex multi-product sales cycles in the software industry
- Recent experience targeting Platinum level accounts
- Responsible for Cast hiring, placement, development, skill assessment and enhancement, and team accountability
7
Skills For Senior Account Director, Acurian Resume
- Maintain product knowledge to conduct effective product presentations and Cast training
- Encourage and participate in best practice sharing that raises the bar amongst your peer-group built upon either prior industry or sales knowledge
- To build strong, proactive relationships that ensure Orion front of mind with our media agency partners
- To build strong relationships with senior and junior media owners
- Experience solution selling into large Accounts
- Demonstrated ability to generate and maximize revenue
8
Skills For Senior Account Director Agency Resume
- Demonstrated ability to coach, develop, and lead a professional sales team
- Demonstrated ability to negotiate, manage, and review contracts
- Ales experience in online or traditional media sales
- Demonstrates accountability for agency performance and flawless execution
- Demonstrated business judgment
- Industry sales experience
9
Skills For Senior Account Director, Sport Resume
- Experience: 10+ yrs
- Understanding of scientific messaging, KOL engagement strategies, and meeting management for advisory boards, symposia and promotional speaker training
- Having a passion for developing compelling business value proposals for our solutions and ultimately closing business
- Soliciting and securing customer involvement in Customer Advisory Boards and product early release/BETA testing
- Understanding and acting as a valued resource early and often within the customer’s decision making process
- Understanding of client products including science and therapeutic rationale
- Providing executive leadership and oversight during trials, Proof of Concept (POCs), complex demos, etc
- Taking pride in contributing field knowledge and feedback to direct future product requirements and enhancements as our technologies are constantly updated
- Learning and maintaining a deep and extensive technical knowledge of CA products
10
Skills For Account Director / Senior Account Director Resume
- Leading the agency team to ensure efficient running of account(s)
- Pitching to media generating ideas to deliver growth for the client’s
- Developing tactical and strategic sales plans and proposals to win business for the sales teams
- Maintaining account opportunities and related communication in Salesforce.com
- Coordinating executive briefings and HVN alignment
List of Typical Responsibilities For a Senior Account Director Resume
1
Responsibilities For Senior Account Director, Learners Resume
- Proven ability to build and maintain strong client relations
- Develop brand and messaging platforms and build effective programs for launching and supporting brands using fully integrated programs
- Demonstrated track record of accessing high level influencers and decision makers through contact network
- Experience in solution selling IP, data, voice, and video network services
- Demonstrated ability to provide cross-functional leadership and develop strategic plans to grow the business
- Sales experience in Co-location / Data Center sales & solution
- Real estate project management or related experience
2
Responsibilities For Global Senior Account Director Resume
- Strategic account management experience is required
- Technical understanding of enterprise software concepts around programming, infrastructure, and security
- Manage show seating and all logistics around the shows during fashion week (secure and arrange interviews, pre-views, resees etc.)
- Acts as a resource to team members in assessing ideas and directions
- Develop opportunities for new business/incremental business by forging meaningful relationships with advertiser and agency decision makers
- Innate entrepreneurial spirit and natural networking aptitude
- Possesses ability to acquire an in-depth understanding of Nokia’s functional area objectives and strategies within first three months on the job
- Track record of sucess selling to specific government entities identiifed below
- Field Of Study: Business, Marketing, Sales or similar
3
Responsibilities For Senior Account Director Inex Resume
- Qualify new opportunities and close new business
- Owns senior client relationships (mid-size clients) or shares responsibility with VP/Client Partner or Client Partner (large-size clients). Runs day-to-day operations of the accounts
- Shares responsibility for 100% client retention by working with the leadership team to maintain mid to senior level relationships allowing us to proactively identify client risks or opportunities and manage client teams to effectively respond to these client needs
- Develops long-term relationships with strategic clients
- Qualifies leads and close new business
- In the role of leader/manager in agency or brand management, including experience in advertising, promotion, media, or direct marketing with national brands
- Flexibility in response to rapid change
- Embrace NAM’s operating principles and back-to-basics sales disciplines, e.g. strategically plan and manage sales territory to maximize company’s business opportunity
4
Responsibilities For Senior Account Director, Reuters Solutions Resume
- Actively support specialty groups to improve company’s overall business
- Strong understanding of multi-industry Enterprise Accounts challenged with technology deployment, application development, backlogs, compliance monitoring, reporting and competitive cost/profit challenges
- Demonstrated ability to assess customer needs, identify business problems & demonstrate proposed solutions, either directly or by leveraging a cross matrix-team of product specialists & sales engineers
- The Senior Account Director strives to add value to the client’s business, thereby making himself/herself an invaluable member/partner of the client’s business team
- Know your client. Work collaboratively with them and their agencies to ensure the best strategies and integrated plans possible
- Extend your client relationships. Understand the Epsilon’s core competencies to cross sell and expand Epsilons sphere of influence within the client organization
- Direct the team’s account service effort
- Guide and motivate subordinates and team members, set performance objectives and KRAs, conduct performance assessment, identify subordinate’s training and development needs
5
Responsibilities For Senior Account Director Japan Resume
- Annual Business Plan – Plan vs. Actual
- Timeliness – w.r.t achievement of various KRAs, objectives, initiatives, etc
- Targets of – revenue/ profitability/ fee /margins/ P&L /cost etc. (as applicable)
- Client (internal/ external) satisfaction scores/ levels
- Employee/ Subordinate Feedback or Satisfaction scores
- Excellent communication and writing skills: ability to articulate UEG’s mission, program objectives, exposure opportunities and/or resource needs persuasively to sponsors and corporate partners
6
Responsibilities For Senior Account Director & China Resume
- Pitch, secure and accomplish/manage fashion news stories / brand and design features in all key media
- Develop the teams work style, contacts and delivery on campaigns - keeping an overview of collections and sample loan activities. Oversee and manage Account manager and Account assistant. Assist with advise and support when necessary
- Meet regularly with a broad spectrum of media driving both your own and the teams contacts
- Develop PR plans, objectives and strategies to deliver on clients PR campaigns
- Develop forward planning documents and strategies for the season ahead for the collection and product launches, product focuses and events and implement accordingly with day to day running of clients’ accounts and campaigns
7
Responsibilities For Senior Account Director, Acurian Resume
- Play an active role in new business responses and meetings, presenting and pitching as appropriate
- Develop creative communications plans suggesting ideas/initiatives/ strategies to drive brand awareness
- Build on existing exceptional media relationships within the industry while also creating new contacts (long-lead and short-lead, mainstream media, trade and blogs with Fashion, Lifestyle, Design, Art). Act as an ambassador amongst all key target media at appropriate levels
- Responsible for achieving sales goals across all of Kerry’s technologies with standard, custom and integrated solution selling with the assigned customer
- Relationships: Establish excellent relationship with all levels of the client’s Marketing team and strong ties with other senior managers within the client organization. Maintain superior relationship with all departments within the agency. Coach, develop and manage a team to ensure optimal performance and establish an internal pipeline
- Lead and/or support Sale’s teams efforts to sell incremental business to existing and/or new clients
- Keep up-to-date with the portfolio of CenturyLink Technology Solution’s products & services and be able to articulate key business benefits & competitive differentiators
- Identify and articulate innovative sales practices
- Create overarching account strategy to guide organizational, technical, process, and account planning and implementation to deliver assigned business objectives
8
Responsibilities For Senior Account Director Agency Resume
- Develop short-term and long-term operating objectives, policies, and programs
- Ensure familiarity with all facets of C&W’s business and exhibits an understanding of services provided and customers served throughout the network
- Provide leadership to accelerate strategy adoption
- Understand the client goals and needs and clearly articulate the objectives of the initiative
- Oversees all briefs on account, and writes them for larger and high-profile assignments
- Review project and creative briefs to ensure overall strategic direction in on-target
- Develop case studies on clients’ business
9
Responsibilities For Senior Account Director, Sport Resume
- Provides strategic direction for assigned clients within the business unit
- Fosters relationships with other Account Directors and Account Managers across the company
- Serves as the primary contact and coordinates with the relevant clinical development area(s) to ensure a successful implementation
- Makes cold calls and client visits; maintain sales database; maintain cold call and client visit activity reports
- Mentors and trains junior level staff
- Develops key customer relationships through intelligence gathering, unearthing customer motivations and perceptions, and asserting influence by through consultancy
- Maintains a customer satisfaction/loyalty that is measured by year over year repeat business from assigned customers
- Leads negotiations to close opportunities
10
Responsibilities For Account Director / Senior Account Director Resume
- Assembles and directs multiple cross-functional Company resources in order to close and grow business
- Coordinates and assembles key Company personnel for strategic study development discussions
- Mentors and Trains new Account Directors
- High emotional intelligence, able to read a room and adapt communication for different audiences
- Lead your client. Constantly educate your client in the areas of promotional, digital and shopper marketing. Provide a point of view and recommendation on a plan/course of action. Be a go-to source for advice and counsel
- Provide leadership via direct reporting relationships with assigned Market Leaders/Alliance Executives within the assigned region
- Ensure profitability and product quality of the combined businesses/accounts within the region
- Deliver budgeted financial targets and other standards set forth in approved business plans for the combined businesses/accounts within the region
- Assist Market Leaders with their strategic and tactical decisions for their respective business units/accounts within the region, including the identification of product line expansion/diversification opportunities and playing a key role in marketing for new business
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