Customer Service Resume Samples and Examples

  •  Own the help-desk for SharePoint in Europe. Analyse the tickets, assign to others in the group, escalate where necessary   •  Provide 2nd tier support to site owners   •  Work with the team in assessing the requirements of customers requesting new functionality   • &...

  •  Liaise with Risk Management/CRMS in AsPac to provide support related to Risk Architecture’s applications, including answering questions from the user community, or bug fixes to the risk system and resolution of related issues   •  Act as the primary interface/liaison between the end users of the risk ...

  •  Collaborate with developers to design, implement, evolve and support applications in our secure and highly-available, multi-tenant platform   •  We take pride in the continuous delivery of high-quality, scalable and maintainable applications and infrastructure   •  Bridge and Own t...

  •  Contract work preferably in a higher education setting   •  Work well with supervision balanced with the ability to work well in a professional team/corporate office environment   •  Administer support for the District’s M/WBE participation goals   •  Review of ...

  •  Broad knowledge and understanding of the Clearing and Settlement functions   •  Solid management skills specific to directing the day-to-day activities of technical support organization   •  Comfortable facing off to Senior Management and challenging demands where applicable  ...

  •  Interact with internal clients or vendor as needed to perform support activities (problem management and project work)   •  Excellent written and verbal communication required. Ability to translate complex workflows and concepts to average non-technical users. Knowledge of modern software design patte...

  •  Implementing changes in “BAU” mode using standard application functionality and that require no development or code change, such as a client migration   •  Create easy-to-understand tip sheets and / or communiques for new features and system changes for the end-users   •  Coordinat...

  •  Identify organizational data and reporting needs , define business requirements, work with business to prioritize   •  Define data model, automated capture methodology, and appropriate validation and controls to ensure data accuracy   •  Drive organizational efficiency and service ...

  •  Send order forms to clients who have bought insertions, ensure signed and filed   •  Send template to clients who have bought insertions ensuring these have been completed correctly   •  Load offers into CMS, as per template, to create landing pages for the weekly travel emails &nb...

  •  Maintain and update department internet sites   •  Manage databases for various education, financial, budget analysis, productivity and performance reporting   •  With direction of content experts and education coordinators, create web courses, class templates and classes for educa...

  •  Demonstrate the Company’s Core and Growth Values in the performance of all job functions   •  Researching, building, and supplying reports and analysis to internal departments regarding special events and special cases to ensure proper compliance   •  Initiating and seeking out spe...

  •  Collaborate with internal teams to configure and maintain benefit and absence programs within the EMEA region, including execution within existing systems, downstream impacts to other internal systems, and process change management   •  Ensure the effective operational management of benefits, includin...

  •  Maintains and applies knowledge of delivery methods and tools especially the one required to deliver solutions   •  Professional knowledge related to incumbent's position, team and department   •  Maintain a professional attitude with sincerity and enthusiasm reflecting Macy’s ...

  •  Identify gaps and ineffiencies in the process, and provide solutions   •  Manage assigned standard calculation processes for compensation, production measures, incentives, persistency, subsequent payment, reporting process and controls to ensure accurate and timely information and payment is released ...

  •  A disciplined executor of responsibilities   •  Tenaciously committed to continuous improvement   •  Relentlessly driven to win   •  Capable of thinking creatively and developing innovative solutions   •  Participate in or have awareness of a...

  •  Monitors and enforces volunteers’ compliance with protocol restrictions and specific study requirements. Protects volunteers’ privacy and confidentiality   •  West is a 26-bed Medicine Acute Care unit caring for patients with End Stage Renal Disease (ESRD), autoimmune and connective tissue disorders, ...

  •  Review domestic and international semi-monthly and biweekly payrolls for correct compensation and tax/insurance/retirement compliance   •  Assist with management and troubleshooting of timekeeping and payroll processing; Manage employee vacation and sick leave   •  Ensure timely fi...

  •  Enters data or transactional information in an accurate and timely fashion in the CHSS and WINS(GEMS)/CMT systems   •  Performs copying and scanning of documentation on an as-needed basis   •  Sets up folders for new claims and new policies received from underwriting department or ...

  •  Build Humana’s brand image with employers, members, brokers, consultants by providing effective and efficient service   •  Read and write in English and use arithmetic skills to accurately complete daily assignments required   •  Proficiency in personal computer and Microsoft appli...

  •  Demonstrated ability to provide exceptional client service   •  One year Human Resources experience   •  Analytical, reasoning and organizational skills   •  Benefits filing and file management   •  Processes benefits paperwork for new hires,...

  •  Contribution to completion of Monthly Canada Financial report including the analysis of monthly P&L variances and relationship to business drivers   •  Completion of reporting related to Broker production, revenue and related commission   •  Development of information using Mic...

  •  Telephonically assist members with access to care issues – make calls to members, providers, internal departments working towards resolution   •  Develop business correspondence, including memos, letters, and e   •  Show proficiency in Microsoft Office, including Word, Project, Exc...