Customer Service Resume Samples and Examples

  •  Assists teams in developing and preparing client communications using Microsoft Word, Microsoft PowerPoint and Microsoft Excel   •  Setup and coordinate meetings and conferences (e.g., schedule conference rooms, prepare materials, coordinate internal/external resources, order lunches, maintain confere...

  •  Provide support for client related activities such as: expense submission/tracking/approval, time management, file management, copying/printing/scanning, support for in-office client meetings etc. Deliver support for routine processes and tasks. Ensure high-level understanding of applications necessary to create delivera...

  •  Handle inbound and outbound calls   •  Provide excellent customer experience   •  Acts in a leadership role for client service associates and client service representatives and is able to facilitate   •  Responds to client and partner inquiries by providing the ...

  •  Direct, lead and manage a team of Client Service Managers in implementing the client service proposition   •  Further the Client end-to-end fulfillment model with internal initiatives and client feedback   •  Client Service talent retention and management   •  C...

  •  Work as part of a cohesive account team, including Sales, pre and post-sale technical teams, order management, and other TWCBC teams in a demanding environment   •  Establish solid Master Agent relationships, acting as Partners' communicator and advocate, understanding all facets of Partners' ...

  •  Provide visibility and support to the Facilities team when monitoring the Data Center’s building controls   •  Assist in the physical installation and maintenance of datacenter hardware, including but not limited to mainframe, storage, server, network, and telephony systems   •  As...

  •  Working knowledge in the following   •  Firewalls, Intrusion Detection System Brands & technologies, Packet sniffers and Vulnerability Network Scanners would be an added advantage   •  Secondary focus is to assist online support team with expertise for key customers’ issue for ...

  •  Good knowledge of the Results Management   •  Good ICT skills, knowledge of ERP systems   •  Experience in dealing with stakeholders   •  Working in international Business   •  Knowledge of sales systems, forecasting and basic financial manag...

  •  Assist in the development of business cases for strategic investments and track performance versus value attainment targets   •  Develop strong working relationships with business unit management, peers, and partners   •  Maintains department’s database and generates monthly report...

  •  Partner with Information Technology (IT) partners to coordinate development, implementation, and maintenance of customer experience and CRM platform   •  Advocate for support agents experience and end customer experience, enabled by Adobe’s CRM capabilities. Anticipate agents and customers’ needs &nbs...

  •  Director, CRM & Contract Sales Systems   •  Provide weekly reporting and feedback to contractors for previous week’s sales activity   •  Process weekly reconciliation and payment adjustments in accordance with contractors’ agreements   •  Provide adequate sa...

  •  Work closely with JLL’s underwriting team to ensure that proposed loans are structured in accordance with investor and JLL credit tolerances   •  Develops and maintains an effective staff through the selection, training, motivation, termination and review of staff   •  Manages empl...

  •  Maintenance and repair to equipment   •  Calibration and Validation of equipment   •  Reading Schematics and test specifications   •  Coordinating service and upgrades   •  Purchasing and maintaining spare parts inventory

  •  Install and configure Windows and Mac systems   •  Implement hardware/software requests & lease swaps (Work Order tickets) in a timely manner   •  Manage assigned queues for Work Order tickets   •  Transfer user settings and files   •  Up...

  •  Performs Initial setup of Micro Computers, Laptops, printers, and other computer devices within the defined standards, including but not limited to creating the initial documentation   •  Assigns new devices to the appropriate Support Team and monitors for timely placement of these devices   ...

  •  Commitment to UNDP’s mission, vision and values   •  Sensitivity to cultural, gender, religion, race, nationality and age differences   •  Fulfils all obligations to gender sensitivity and zero tolerance for sexual harassment   •  Demonstrates consistency in uph...

  •  Provide guidance, coaching and development opportunities appropriate to each direct report’s individual needs. Perform all necessary management functions, including hiring, evaluations, merit allocations, and disciplinary action as required   •  Provide leadership of long-term strategic initiatives as...

  •  Operations support groups re process-related information   •  Project delivery teams   •  Corporate Technology team, as necessary   •  FX (spot). FX (forward contracts, deliverable, non-deliverable and synthetic). Repo’s, and Money Market’s   • &n...

  •  Answer Telephone Support   •  Provide operational support for Garmin’s consumer electronic products   •  Compliance with HRD-003 (Garmin’s Attendance Policy) and other policies pertaining to the workplace   •  Understands Garmin’s Mission Statement, Vision, Valu...

  •  Communicate effectively among the three branches of Propel (i.e. -- the enterprise, protedyne, and local management)   •  Support the Order Fulfillment manager in efforts to attract, identify, develop, and retain organization/department talent   •  This includes all facets of talen...

  •  Use market and member data to develop and implement a comprehensive membership plans and strategies that increase new memberships and user-ship and improve retention of existing memberships   •  Design and lead monthly membership campaigns as part of overall strategy, guiding the development of market...

  •  Maintain an active log of Operational Risk Incidents   •  Support regular production of Bank business operational performance metrics   •  Manage suitable approval and review processes for quality assurance of key deliverables   •  Ensure communication, liaison ...

  •  Provides technical support for complex problems and high priority incidents to ensure that appropriate action is taken to anticipate, investigate and resolve problems in systems and services   •  Resolves and acts as an escalation and coordination point for major incidents and problems related to affe...

  •  Very good knowledge in Excel   •  Evaluate and resolve invoice issues and concerns   •  Liaise with clients on invoices, funds owed, and account issues   •  Reconcile the invoices and payments to the general ledger   •  Complete month-end bal...