Account Management Resume Sample
Claudie Jacobs
925 Lind Land,
Boston,
MA
+1 (555) 743 1777
Work Experience
Account Management Specialist
09/2016
-
PRESENT
New York, NY
- Work closely with ELC NA brand teams to jointly develop strategies and tactics to capture the priority opportunities for Macy’s
- Own key relationships with the centers of expertise at Macy’s: managing key interactions and meetings, and overseeing special projects from concept to execution
- Point person on for preparations for key external strategy meeting with Macy’s and internal strategy meetings with senior management and individual brands
- Collaborate with the brands, on the effective use of ELC marketing dollars spend at Macy's, ensuring resources are being used within budget, in alignment with corporate media strategy, and behind the highest ROI opportunities
- Recommend how to use test-and-learn funds along with tracking the performance of such initiatives and rollout to other brands
- Support the Streaming Partnerships Manager with day-to-day responsibilities, including communicating and coordinating campaign needs to other departments, such as Social Media and Marketing
- Routinely interact with Account Management, Product, Analytics, and Marketing teams to coordinate execution of promotions
- Support the Streaming Partnerships Team and Streaming Partners by auditing / participating in client calls/meetings
Account Management
05/2010
-
08/2016
Los Angeles, CA
- Coordinate and prepare materials for sales and/or account management calls and meetings
- Ensure data integrity by updating records in our CRM system
- Maintain quality service by monitoring standards; advising supervisor of potential problems. Work with Manager, Account Management and Operations Group to address and resolve single load concerns in a timely manner
- Help educate members in the moment regarding our web-site, services available, how we are organised for our customers, etc
- Execute against and resolve broader product and service inquiries (how to find specific research on our web-site, explain specific products or services available for a given topical area, articulate CEBs value, etc.)
- Ensure budgets are within target for assigned team
- Review account matters and make decisions on monetary allocations as needed
Account Management Intern
08/2004
-
02/2010
Detroit, MI
- Work closely with Ad Operations and Production teams to help implement and manage any ad/marketing campaign implementation and reporting
- Experience liaising with IT leadership roles at customers and vendors, leading technology discussions, understanding customer/vendor technology needs comprehensively and advocating for solutions
- Quickly learn and understand InstaMed’s solution suite and articulate our value proposition
- Learn CEB’s unique business model, receive world class training, and understand CEB’s suite of intellectual property, products, tools, and solutions
- Prospect senior executives to generate new business leads
- Correspond with our C-Level members and prospects on a daily basis to schedule key client interactions
- Work cross-functionally with team members from the Product, Service and/or Advisory teams
Education
Strayer University - Baymeadows Campus
1999 - 2003
Bachelor's Degree in Business
Professional Skills
- Planning and organizing skills. Proven project management and communication skills, both verbal and written
- Effective leadership skills in a matrix environment with proven people management skills
- Excellent strategic thinking and analytical skills with a proven track record in problem-solving and creating solutions that increase revenue
- Excellent organisation, multitasking, and prioritisation skills
- Position requires excellent prioritization, interpersonal, multi-tasking, and organization skills
- Professional verbal and communication skills; effective presentation skills
- Excellent communication and follow up, as well as strong presentation skills
How to write Account Management Resume
Account Management role is responsible for analytical, customer, excel, leadership, negotiation, organizational, computer, english, business, relationship.
To write great resume for account management job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Account Management Resume
The section contact information is important in your account management resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Account Management Resume
The section work experience is an essential part of your account management resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous account management responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular account management position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Account Management resume experience can include:
- Demonstrated strong verbal and written communication skills, experienced with preparing and giving presentations
- Detail-oriented with excellent communication skills to effectively interact with internal and external business partners
- Excellent problem solving, decision making, and organizational skills, with ability to prioritize a heavy workload under pressure and competing assignments
- Demonstrated track record of good judgment and decision making skills
- Demonstrated strong verbal, written, and analytical skills
- Demonstrated ability to manage competing priorities and multitask effectively
Education on an Account Management Resume
Make sure to make education a priority on your account management resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your account management experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Account Management Resume
When listing skills on your account management resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical account management skills:
- Excellent interpersonal skills/strong communication skills
- Excellent verbal and written communication skills, including the ability to deal effectively with all levels of management
- Directly managing people, strong technical and analytical skills, highly effective communicator
- Strong sales and communications skills and be technically able to demonstrate equipment and deliver presentations
- Has good organization and strong communication (both written and spoken) skills
- Strong technical and problem-solving skills, capable of quickly adapting to new technologies
List of Typical Experience For an Account Management Resume
1
Experience For Account Management Specialist Resume
- Proven skills in conducting analyses and interpreting related inquiry and enrollment data
- Strong analytical skills, with a track record of developing actionable recommendations from qualitative and quantitative data
- Strong MS Office skills, including Word, Excel, and PowerPoint
- Have exceptional strong interpersonal, communication and problem solving skills
- Fully developed prioritization, planning, and organization skills
- Strong analytical skills and commercial acumen
2
Experience For Director of Account Management Resume
- Strong analytical skills: Knowledge of Mastercard financial and analytical systems and ability to coach others on same
- Demonstrated strong abilities in organization, prioritization and multi-tasking
- Strong computer and technical skills including knowledge of Microsoft Office Suite
- Demonstrated leadership skills to present the interests of the center to outside groups and organizations
- Excellent data accuracy skills, eye for detail, and commitment to meet deadlines
- Account management skills and/or sales experience
- Demonstrated team or project leadership skills
- Working experience in SEA countries with proven track record of success
- Support expert in territory coverage, forecasting, planning & strategy and effectively communicating and updating plan with key stakeholders
3
Experience For Account Management Intern Resume
- Demonstrated experience in addressing problems, defining relevant issues, drawing sound conclusions, and making responsible recommendations
- Demonstrated experience accurately preparing and delivering compelling sales proposals
- Customer facing experience and of that 3+ years of management experience preferably in digital advertising
- Strong mentoring and coaching skill sets
- Computer skills including use of Microsoft Office Suite (especially Excel and Word)
- Advanced Excel skills required - working knowledge of v lookup and pivot tables
4
Experience For Account Management Analyst Resume
- High-level understanding of spreadsheets and formulas; advanced skills in Excel
- Exceptional communication skills (both written and verbal) and openness to providing feedback to help iterate the business
- Prior experience in the automotive industry preferably in sales and marketing departments
- Prior experience interfacing with customers
- At least two years of industry experience; customer-facing service & solution sales experience helpful
5
Experience For Head of Account Management Resume
- Prior experience working within the PBM industry or a similar Account Management Role
- Prior experience working with Medicare Part D Plans and with Employer Group Waiver Plans
- Comfortable with conflict resolution skills and commercial influencing
- Prior experience in a market data licensing role desired
- Experience in a commercial role, with a proven track record in sales leadership, individual/direct sales results and managing a team
- Prior experience in a market data licensing or technology role desired
6
Experience For Account Management Associate Resume
- Superior communication skills: written, oral and listening
- Proven experience in relationship management and client-facing interaction
- Communicate effectively with internal Disney cast members and Alliance partners at all levels
- Demonstrated success in leading an account management team with proven ability to lead and develop
- Phenomenal communication skills and organized project management
- Superior client service and relationship skills
- Track and forecast changes in assigned client base that would impact revenue and communicate that effectively within the organization
- Present the Accordant Program and effectively communicate the program’s value both to internal stakeholders and external client base
7
Experience For Principal Account Management Resume
- Manage order revision, make goods and exception process for assigned AEs. Process the appropriate make goods in AE Inbox
- Manage, train and develop subordinates and interface with other departments effectively
- Facilitation, conflict management, negotiation and problem solving skills
- Communicate effectively with individuals at all levels of an organization
- Computer proficiency The ideal person would have solid customer service and/or sales experience
- Communicates effectively within the IPZ network, manages and resolves issues related to the international programs
- Ability and desire to proactively take ownership of complex situations and work within a team environment to resolve issues timely and effectively
- Social skills with confidence, attitude, and integrity
- Language skills required: Italian, English
8
Experience For Account Management Manager Resume
- High Level of organizational skills to manage independent schedule
- Evidence which demonstrates that the individual can
- Communicate effectively, build relationships and trust among customers, vendors and partners
- Advanced computer skills, especially with Excel and Powerpoint
- Detail oriented and accurate editing skills
- Advanced PowerPoint, Word processing and Excel skills
- Able to effectively influence others without direct authority
- Strong talent management mindset with demonstrated ability to coach and execute performance management processes and implement incentive strategies
9
Experience For Account Management Executive Resume
- Enhance own skills and build knowledge in all aspects of the business
- Understand customer’s requirements and communicate effectively across diverse work groups
- Written and verbal communication skills in English. German, French or Italian
- Greater technical skills
- Communication skills and proposal accounts
10
Experience For Director, Global Account Management Resume
- French, German, and/or Italian language skills would be beneficial
- Able to nurture and lead teams effectively
- Developing effective working relationships with Key Account Management and Field Force departments to ensure accurate implementation of recommendations
- Understanding and experience with brand and marketing campaign development
- Prioritizing and managing escalations/exceptions that are received from NF Client Managers and the teams’ US business partners
- Developing strong relationships between MasterCard and the MC Direct customers
List of Typical Skills For an Account Management Resume
1
Skills For Account Management Specialist Resume
- Excellent oral and written communication skills, along with excellent organizational skills
- Strong Project Management skills including the ability to effectively support crisis situations and resolve conflicts
- Strong personal organizational skills to organize and prioritize tasks to meet critical delivery schedules
- Strong attention to detail, ability to multitask effective time management and organization skills
- Excellent communication skills with the ability to develop effective networks and relations
- Exceptional relationship management and account management skills required; escalation management skills are critical
2
Skills For Director of Account Management Resume
- Strong Excel skills and a good level of PowerPoint
- Have excellent communication skills, including writing, proofreading, and speaking
- Demonstrate persuading and influencing skills
- Experience in an operational sales or account management role and have outstanding communication and commercial skills (including over the phone)
- Excellent typing and computer skills including Word, Excel and PowerPoint
3
Skills For Account Management Intern Resume
- Proven experience in financial services and excellent knowledge of the Italian institutional market including market actors and dynamics
- Strong oral and written communication skills; ability to interact with all levels of the organization including external customers and vendors
- Strong technical/business writing skills
- Excellent written and verbal communication skills in German (fluent) and English
- Your excellent written and verbal communication and interpersonal skills
- Effectively prioritize tasks and organize workload
- Strong Interpersonal skills. Ability to work cross functionally and across levels in a matrix organization
- Excellent written and oral communication skills including the ability to present to large groups
4
Skills For Account Management Analyst Resume
- Excellent communication (verbal and written) skills + confident relationship building ability
- Strong communication skills, both verbal and written with the ability to engage a senior level-audience
- Excellent oral communication, written communication, organizational skills, attention to detail and analytical ability
- Strong Sales and Commercial strategy skills
- Possesses very strong consultative skills
- Prioritize work effectively for all team members and find opportunities to grow revenue of portfolio of clients
- Strong Negotiation/Analytical skills
5
Skills For Head of Account Management Resume
- Strong leadership skills, ethics, and willingness to help others both internally, and externally
- Strong communication (both verbal and written) skills and ability to be detail-orientated required
- Impactful and influencing, good negotiation skills
- Strong leadership and persuasion skills
- A natural planner, detail oriented with strong organizational skills
6
Skills For Account Management Associate Resume
- Good MS Office Skills (Excel, Word, Power Point, Access)
- Excellent verbal, reading and written communication skills
- 7)Excellent training skills
- 5)Solid negotiation skills
- Strong overall business and people skills, including planning, presenting and business acumen
- Excellent analytical, problem solving and troubleshooting skills – ability to define problems, collect data, establish facts and draw conclusions
- Highly effective listening and questioning skills
- Excellent computer skills, including Microsoft PowerPoint, Excel, Word, QBR Development, Root Cause Analysis tools
7
Skills For Principal Account Management Resume
- Demonstrated team-building experience with the ability to build effective alliances across functions; collaborate with sales and production management
- Demonstrating urgency, organizational skills, proactive decision making, and proven results in all functions implemented
- Strong analytical and problem solving skills; detail-oriented
- Proven customer service skills and computer literate
- Operate effectively and collaboratively with the management team
- Developing leadership and team building skills
- Coaching and helping to build the sales skills/ product knowledge of junior members of the team
8
Skills For Account Management Manager Resume
- Working Experience: at least 5 Years working experience
- Very capable in prioritizing, scheduling and organizing work while performing under tight deadlines with ongoing changes in priorities
- Experience in advertising. In particular, experience working in advertising products such as Google Adwords or Microsoft Bing
- Strong demonstrable working experience of solution selling/ value selling
- Previous experience of working with sophisticated retail customers with a track record of building strong relationships partnering to deliver business growth
- Proven experience of building relationships, communicating and collaborating across organizations and levels
- Basic, but solid, networking and routing experience
- Sound decision-making and problem solving skills
- Strong program/project management experience, specifically working with matrix reporting structures
9
Skills For Account Management Executive Resume
- Provide coaching support to assist managers in effectively problem solving and to drive high performance in the team
- Expert presenting, relationship building and client management skills
- Desirable - Strategic thinking, consultative selling and analysis skills
- Superior problem solving, negotiation and influencing skills
- Demonstrate flexibility in adjusting to changing business priorities, processes and decisions
- Proven ability to excel in complex organizations, including strong analysis of business and customer needs, providing the best solution to meet those needs
- Articulate complex issues using leveraging executive level written and oral skills
10
Skills For Director, Global Account Management Resume
- Carrier/Telco experience and/or Consulting/Banking experience are big plusses
- Handle complex client relationships and demonstrate evidence of building and growing multiple account portfolios over time
- Prior client-facing project management experience required
- A solid sales foundation built through sales training and practical experience
- An experienced Sales/Business Leader with a strong track record of delivering results over time
- A broad understanding of payments landscape and economics garnered through relevant prior experience
- General knowledge of data flows Project management tracking skills
- Exceptional business judgment and strategic planning skills
- Prior work experience managing an account team, preferably at a technology company
List of Typical Responsibilities For an Account Management Resume
1
Responsibilities For Account Management Specialist Resume
- To develop your people skills and sales skills
- Strong technical knowledge of Sabre products and services and a proven ability to communicate these effectively to C-level customer executives
- Results-driven with excellent planning skills and attention to detail
- Excellent analytic skills (e.g., cards P&L analysis, financial forecasting, competitive analysis)
- Excellent follow-through skills with attention to detail
- Excellent judgement, intellectual ability and leadership skills with high integrity
- Strong project management skills and hands-on approach to work
- Strong ability to handle complaints & diffuse difficult situations quickly and effectively
- Relationship management focus with strong negotiation skills
2
Responsibilities For Director of Account Management Resume
- Effectively manage multiple projects simultaneously with a strong attention to detail
- Personable with excellent oral and written communication skills
- Strong client retention and relationship building skills
- 2)Excellent written and verbal skills
- Proven ability to collaborate and work effectively through others in a global environment to deliver results
- Experience in up-selling products to customers and reaching sales goalsExperience with negotiating contracts/pricing
3
Responsibilities For Account Management Intern Resume
- Responsible for developing strong and effective working relationships at all levels
- Experienced Sales Account manager with proven target achievements
- Experience in or a strong passion for STEM related programs
- Makes recommendations for changes and can train others on skills
- Effectively manages a diverse team across disciplines to deliver great work strategically and creatively across all lines of assigned business
- Proven ability to develop and maintain strong relationships
- Robust technical and consultative sales skills
- Team player with interpersonal and collaborative skills
- Analytical skills; ability to determine global trends and propose solutions
4
Responsibilities For Account Management Analyst Resume
- Excellence Communication skills at all levels
- Willingness to learn new skills and open to development
- Strong airline, agency or similar industry experience required
- Has good Administration, Analytical Skill and conscientious
- Foster the development of product knowledge and system demonstration skills across the AM team
- Demonstrated project management leadership experience
- Great influencing skills to be able to champion digital within the organization
- Payment industry experience and good knowledge of the Indonesian payments markets
- Analytical skills from a product management/profitability perspective
5
Responsibilities For Head of Account Management Resume
- Excellent oral and written communication, bilingualism a strong asset
- High level of bilingual ability and translation skills in Japanese and English
- Demonstrated project management experience in developing outreach, marketing and recruitment strategic plans
- Operate with strong business acumen and industry knowledge, considering all aspects of the CVS Health Enterprise in strategy development
- Experience in National Account Management is required at a health carrier, or equivalent experience in the employer benefits
- To gain skills necessary in Account Management to complement studies in Tourism, Management, Business Administration or Management
6
Responsibilities For Account Management Associate Resume
- Outstanding attention to detail with strong customer focus
- Experience building / managing 15+ person B2B SaaS account management organization with responsibility for managing and growing client base
- Experience of performing advanced risk and/or marketing analytics for lending products, ideally credit cards
- Experience in a similar role, e.g., pitching, crafting, and placing content externally, event management and sponsorships
- Working in entertainment, digital media, consumer goods, strategic planning or management consulting
- Responsible for owning the client relationship of overseeing management of digital marketing program for a portfolio of SHS digital experience (DX) clients
7
Responsibilities For Principal Account Management Resume
- Experience managing and leading a team
- We are looking for individuals with 10+ years of experience selling IT and technology support services within the Intelligence Community and NGA
- Experience working with agency and brand executives; and/or leading platforms or publishers
- Deep understanding and experience with WDW or DLR marketing, communications, operations, and WDI teams
- Strong Understanding of the brand, the brand store business, marketing needs
- Experience leading organization improvement, deploying scalable, repeatable processes that deliver results
- Effective management of the AM team from an HR perspective: including training and development, performance reviews and new recruitment
- Proven track record of meeting and exceeding company’s sales/revenue goals
8
Responsibilities For Account Management Manager Resume
- Successful at building strong, symbiotic relationships internally and externally through integrity, respect and challenging the status quo
- Provides input on priority ship schedule to Marketing Operations/Marketing Services
- Proven ability to successfully develop your team through coaching, performance management and goal setting
- Demonstrated success working with agency customers and growing their business
- Passion for customer experience and an understanding of the shifting landscape of customer expectations
9
Responsibilities For Account Management Executive Resume
- Experience managing high-performing sales or account management teams
- Experience in promoting high-caliber education and training to a diverse student base
- Team player with multi-tasking and prioritizing abilities
- Extensive experience in recruiting or hiring
- Experience navigating sensitive situations involving public communications
- Proven ability to proactively understand a customer’s revenue model, marketing strategy, and their long-term growth plans
- Work under pressure while handling multiple priorities
- Relationship Management – Foster effective working relationships; Clear and consistent verbal and written communications tailored to the audience
10
Responsibilities For Director, Global Account Management Resume
- Experience with analysis and problem solving
- Strong ability to develop winning customer value propositions
- Successful work history demonstrating either effective project management or management of multiple complex tasks
- Experience with word processing, spreadsheets and databases
- Present and lead clients to solid direct marketing strategies within Royall’s array of services
- Passion for B2B sales and experience working in a customer environment to drive results; desire to explore sales/account management as a career path
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