Account General Manager Resume Sample
Margie Bogisich
7262 Volkman Creek,
Chicago,
IL
+1 (555) 332 8332
Work Experience
Account General Manager
04/2017
-
PRESENT
New York, NY
- Oversee market specialists in literacy, math, intervention, k-12 technology, 1:1 and virtual, assessment, ELL, and PD assigned to work in the Account General Manager’s accounts to win specified opportunities
- Can articulate HP’s value propositions in terms of the business outcomes to the client and does so in the financial language of the C-level executive
- Acts as business partner to account and “extension” of the customer’s IT management team by maintaining high-level of customer loyalty and building trust and integrity
- In-depth knowledge of client’s business, organizational structure, business processes and financial structure
- Apply IT best practices specific to the client’s industry
- Knows HP’s broad portfolio and how to integrate different solutions, or engages the appropriate resources, to create unique and innovative solutions for the customer
- Knowledge of industry and client’s security, risk and compliance issues
- Grow profitable revenue by introducing new services and solutions to solve clients’ business problems and/or capture new opportunities
Account General Manager Territory
11/2010
-
02/2017
Dallas, TX
- Engage accounts at all levels (including Secretary, Deputy Secretary and C level contacts) to understand strategic objectives and operational priorities and communicate Xerox value proposition
- Develop strategic plans based upon agency mission, priorities and GAO/OMB scores
- Works to build the trusted partner relationship required to engage in the healthy collaboration and debate required to achieve objectives as part of the client’s business team
- Call on and develop relationships with C-level executives across the business and IT
- Experience using an established enterprise software sales process/forecasting methodology
- Experience building a patch from scratch, establishing Greenfield territories
- Experience evangelizing solutions where brand recognition is in the development phase
- Acquisition Sales/net new business experience
- Tenacious, hungry, competitive in nature
Senior Manager Account General Manager
09/2006
-
10/2010
Detroit, MI
- C-Level Partnering - Contributes to enduring executive relationships that establish HP as a high value partner and promotes HP’s total solution capabilities at the highest levels of the client's organization. Escalation point for customer issues
- Delivers Account Business Plan (ABP), Account Financial Plan (AFP), and Account Operating Plan (AOP)
- Leads, coordinates, and manages the long-term, consultative, C-suite client relationship to become the client’s trusted advisor
- Presents pan-company Portfolio
- Meets or exceeds financial commitments
- Exercises responsibility for growing company’s year over year share of wallet and shareholder return
- Delivers on company’s contractual commitments, technical or process innovations, reduces costs and delight customers
- Ensures a strong governance framework and meeting cadence within company and between company and the customers
- Leads all employees who provide services to the client, either directly or indirectly
Education
Everest University - Pompano Beach Campus
2001 - 2005
Bachelor's Degree in Business
Professional Skills
- Excellent teamwork building skills – able to get results through influence
- Demonstrates breadth and depth of knowledge in aligning company capabilities to client business and IT priorities, and positioning relative to competitors
- Focus is on building and sustaining strong relationships with C-level and other key Business and IT executives worldwide
- Experience leading large, complex services engagements
- Experience leading matrixed teams and ability to drive a high performance culture
- Proven efficiency creating value for clients that delivers sustainable growth and profit for the company
- Experience managing P&L $60+M and ABR $20+M
How to write Account General Manager Resume
Account General Manager role is responsible for government, travel, digital, integration, software, general, compliance, education, analysis, marketing.
To write great resume for account general manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Account General Manager Resume
The section contact information is important in your account general manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Account General Manager Resume
The section work experience is an essential part of your account general manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous account general manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular account general manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Account General Manager resume experience can include:
- Establishes proactively strong professional relationships and credibility with key IT and business executives in the corporate account
- Demonstrates breadth and depth of knowledge to position and map the company's capabilities that align to client business objectives and initiatives
- Preparing clear, concise and persuasive communications for multiple audiences
- Applying technical knowledge to resolve complex business issues
- Managing crises and conflicts
- Advocates for client needs during sales cycle
Education on an Account General Manager Resume
Make sure to make education a priority on your account general manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your account general manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Account General Manager Resume
When listing skills on your account general manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical account general manager skills:
- The ability to proactively and effectively manage risk
- Building and managing strong relationships
- Account management experience
- Actively drives results through effective account management and reviews
- Understanding of client's IT infrastructure, governance and architectural approach
- Working across business teams
List of Typical Skills For an Account General Manager Resume
1
Skills For Account General Manager Territory Resume
- Proactively protects company's position and claims company leadership positions in strategic and emerging solution areas
- Orchestrates all company resources and sponsorship essential for executing the account business plan
- Knows the strengths and weaknesses of key competitors in the account and exploits this knowledge to the company's advantage
- Frequently educates client and account team on pertinent business issues, new company products and services and industry trends
- Demonstrates business leadership skills in contributing to the company's strategic direction in addressing client needs, input on internal processes and in identifying new capabilities
2
Skills For Senior Account General Manager Resume
- Influences BU development agendas and promotes cross-BU solution- oriented collaboration in pursuit of consultative account partnering
- Balances strategic and tactical pursuits to optimize coverage and develop a predictable company revenue stream
- Knows the company's broad portfolio and how to integrate different solutions, or engages the appropriate resources, to create unique and innovative solutions for the customer
- Partner: We believe in the power of collaboration - building long term relationships with our customers, our partners and each other
- Innovate: We are driven to innovate - creating both practical and breakthrough advancements
- Results oriented/driver; self-starter, independent leader willing to take risks and make decisions
- Act: We never sit still - we take advantage of every opportunity
- The ability to analyze issues and develop corrective action plans
3
Skills For Adoption Account General Manager Territory Resume
- Field sales experience in a sales-driven, quality-oriented organization Proven success in consistently exceeding sales targets Proven success in managing and leading a sales force that sells a broad as well as complex product line Proven experience networking with and influencing decision makers
- Broad based business experience in P&L and sales management of appropriate size, scale and complexity
- Knowledge of IT Industry, including trends and competitors
- Regularly travel to Washington DC client sites
- In account leadership roles such as sales, delivery or business management
- Drive decision makers to Pearson sales solutions within all state campaigns
- In depth knowledge of vertical industry
- Applies IT best practices specific to the client's industry
- Owns strategy and sets strategic direction for the successful implementation of business plans in coordination with key stakeholders at a key client
4
Skills For Campaign Account General Manager Territory Resume
- Leverages executive sponsors and other company resources to strengthen company's relationship and credibility with client influencers and decision makers
- Engages in the Relationship Assessment Program and implements initiatives that improve the customer loyalty index
- Acts as a trusted advisor to client leaders and shapes deals early in the sales cycle
- Advances opportunities that result in profitable revenue growth for the company
- Builds and executes an Account Business Plan that includes both transactional and strategic initiatives to grow the company's presence and share in the account
- Identifies, nurtures, and closes new solution opportunities that result in substantial growth in company share, revenues, and margin
- Represents the entire company portfolio of products and services
5
Skills For Senior Principal Account General Manager Resume
- Interfaces with both internal and external industry experts to anticipate client needs, drive industry mindshare, and facilitate solution development
- Drives the account internationally/Globally
- Build relationships with other Pearson divisions and develop and oversee integration plans to maximize revenue opportunities and construct solutions that meet customer needs across elementary, secondary, supplemental, technology, assessment, and services development channels
- Assume responsibility in working with field campaign marketing to assure successful pre-work activities for all upcoming campaigns
- Work with the Market General Manager and Director of Sales to strategize campaigns and implement effective sales actions to maximize profitable revenue across all Pearson preK-12 products, services, and solutions in assigned accounts
6
Skills For Senior Manager Account General Manager Resume
- Partner and enhance relationships with all levels of decision makers within assigned districts to present broad Pearson solutions that include instruction, assessment, technology, and services solutions to increase student achievement within the district
- Develop a pre-work strategy for each district in alignment with management guidelines including an annual sales plan in support of organizational goals and objectives incorporating articulated customer needs
- Seek new solution opportunities for growth in sales territory which includes looking for digital sales and emerging opportunities
- Coordinate field input to product management, product development, and marketing groups in advance of sales cycles to ensure instructional needs are met with effectiveness and innovation
- Provide the Market General Manager and Director of Sales accurate information regarding all aspects of the sales activities in assigned districts (sales and budget forecasting, competition analysis, strategy adjustments, sampling effectiveness, market trends, etc.)
- Leverages existing engagements to spawn new business with opportunities that result in on-going profitable revenue growth for the company
- Acts as business partner to account and "extension" of the customer's IT management team
7
Skills For Account General Manager Resume
- Leverages the full company portfolio to add significant value to customer's business, continuously improve account profitability for the company and expand the company's share of wallet of the customer spent
- Actively engages the Executive Sponsor and other senior company executives to build strategic relationships with the customer which ensure long-term business opportunities for the company
- Assume responsibility in working with Market general Manager and Director of Sales to assure successful pre-work activities for all upcoming campaigns
- Creates a performance driven culture that ensures HP has the best-in-class vendor sales team representing our client
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