Technical Program Management Resume Sample
Easton Shanahan
55128 Marilou Village,
Philadelphia,
PA
+1 (555) 803 4191
Work Experience
Director, Technical Program Management
04/2018
-
PRESENT
Chicago, IL
- Technical Program Management experience in an Internet-related program or applications environment (or equivalent)
- Lead the Program Management team responsible for the definition and documentation of high quality requirements for engineering implementation
- Support the long term organizational goal to become a data driven organization
- Define and establish engagement models with stakeholders & partner organizations
- Supports the all up data governance strategy
- Creates, evolves, and communicates specifications for feature areas that enable cohesive, compatible, iterable scenarios that span multiple feature teams and enable a durable multi-year vision
- Leader with good Technical acumen on BI, Data Engineering & Analytics applications
- Demonstrated leadership & team management capabilities
Technical Program Management
02/2014
-
02/2018
Chicago, IL
- Scrum Agile Campion with Strong problem solving skills, analytical capabilities, and attention to detail
- Strong cultural change management experience
- Manage roadmaps and change management based on strong business cases, ROI and long term organizational goals criteria
- Lead and partner with business, operations teams, finance, and engineering to understand and articulate data requirements
- Ensure collaborative cross-functional teamwork to effectively initiate, plan, execute, monitor and control all phases of the customer programs from RFQ through development, NPI, and ramp to stable production
- Ensure effective two-way communications between Customer and Flextronics design & manufacturing sites
- Provide the necessary leadership and support to site Program & Project Managers (design, NPI, operations, etc.) to ensure programs are executed to plans and customer issues are handled properly
Technical Program Management, Ads Trust
06/2007
-
11/2013
Los Angeles, CA
- Together with Global Account Manager, drive account strategy for future business growth and continuous improvement in account financial performance
- Participate in quarterly business reviews with the customer
- Ensure all programs and project teams adhere to the Flextronics Product Life Cycle Process (FPLC) process
- Be responsive to customer requests and ensure high Customer Satisfaction. Ensure effective and timely corrective action of any performance and customer service related issues
- Creates, evolves, and communicates specifications for feature areas that enable cohesive, compatible, alterable scenarios that span multiple feature teams and enable a durable multi-year vision
- Scrum agile champion with strong problem-solving skills, analytical capabilities, and attention to detail
- Outstanding organizational, communication, interpersonal, relationship building skills conducive to collaboration; able to work well in a cross-functional, matrix management environment consisting of software engineering, infrastructure, product management and business operations
- Monitor and resolve end-to-end process for things like: repeating pain points/sticking points, blockers. Build plans and mitigations to address pain points to ensure the alacrity of the cloud and/or program
Education
University of Michigan Detroit Center
2001 - 2006
Engineer's Degree in Computer Science
Professional Skills
- · Ensure our leaders grow in their skills and capabilities – through coaching, mentoring, training and delegating with support
- Ensure our leaders grow in their skills and capabilities – through coaching, mentoring, training and delegating with support
- Demonstrated past experience in defining and measuring team success via data-driven metrics & reporting
- At least ten years of software engineering, systems engineering or similar experience with 5+ years of people management experience
- Advanced work experience, including program management experience, including
- Prior experience implementing Service Logistics solutions in mixed Oracle / Salesforce environment
- Prior software or systems engineering experience and still understand code
How to write Technical Program Management Resume
Technical Program Management role is responsible for training, leadership, analytical, software, design, scrum, agile, manufacturing, integration, database.
To write great resume for technical program management job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Technical Program Management Resume
The section contact information is important in your technical program management resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Technical Program Management Resume
The section work experience is an essential part of your technical program management resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous technical program management responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular technical program management position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Technical Program Management resume experience can include:
- Drive the adoption of key engineering practices like Continuous Integration, Test Driven Development, etc. to improve quality and reliability of team’s deliverables
- Experience building, developing and managing highly effective program management tools and processes
- Analytical and problem-solving experience, exposure to large-scale systems and experience writing code
- Superior verbal and written communication skills: internally, client-facing, and with C-Level stakeholder
- Demonstrates strong cross functional leadership to align process, projects, and people to meet business goals in cross-functional team setting
- Prior experience as a director of program management or as a sr. manager of program management or group program manager
Education on a Technical Program Management Resume
Make sure to make education a priority on your technical program management resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your technical program management experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Technical Program Management Resume
When listing skills on your technical program management resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical technical program management skills:
- Demonstrate an understanding of our performance and leadership bar and effectively applies it to hiring decisions
- Excellent team management, organizational and technical skills
- Strong leadership skills
- A solid CS foundation including advanced experience in a software engineering role, familiarity with scalability issues and multi-tiered solutions
- Effectively work with people of all levels including our executive team
- Demonstrates strong leadership and partnering capabilities
List of Typical Experience For a Technical Program Management Resume
1
Experience For Director, Technical Program Management Resume
- Implements step function change that drives clear and easy customer experience
- Develop effective relationships across the Product Development function
- Engineering management experience
- Software program/project management experience
- Hands-on experience as a Scrum Master, Agile Lead or Agile Coach
- Deep technical program management experience
- Responsible for hiring, mentoring and developing the best TPM talent
- Adapt to shifting goals and activities while managing multiple activities in parallel
2
Experience For Senior Director, Technical Program Management Resume
- Take ownership of the overall program planning process, program schedule, and initiate process improvements when identified
- Drive the release planning process 3 times per year
- Manage cross-functional infrastructure software engineering programs
- Partner with key infrastructure groups and engineering teams across the company to understand and anticipate their needs
- Able to dive deep and is never out of touch with the details of the business or the technology
- Has passion and convictions and the ability to inspire passion in others
- Execution of the initiative within the guidelines of athena’s agile methodology and major ceremonies
3
Experience For Director Technical Program Management Resume
- Communicate project status to stakeholders and various key teams around the organization
- Drives organization wide initiatives such as the “Ships with” program, Service Tag enablement, Ecosystems attach, S&P COD, and FY19 IT roadmap planning. and holds the organization accountable for delivering on commitments
- Improves the way we deliver products and sales supports by simplifying our processes
- Facilitates ELT & SVP status updates every 4-8 weeks
- Manage a portfolio of high-profile programs focused on a particular product line
- Manage tradeoffs across the portfolio to ensure business objectives are met and internal obstacles are removed
4
Experience For VP of Technical Program Management Resume
- Coordinate with TPMs and other leaders across products to address and identify cross product dependencies
- Serve as an Agile evangelist to the teams
- Be a driving force for progress and achievement of program goals by aligning Product Development teams and processes, ferreting out roadblocks and dependencies, and doing what it takes to unblock the team
- Establish success metrics for program team and Technical Program-wide KPIs
- Working closely with software developers and development managers to identify and resolve customer experience gaps, challenges, and opportunities. Managing complex projects and project plans. Reporting to executive level
- An active, vocal partner in defining the strategic direction of major product and / or product lines involving several complex programs
- As an Engineering Program owner, oversee multiple project managers and scrum teams aligned to those building out those programs/systems
5
Experience For Technical Program Management Professional Resume
- Assist the Business Product Owner and Scrum Master(s) with Agile Planning and keeping the backlog groomed
- Define process around and facilitate program status meetings, track status of existing issues and identify new issues and risks and develop processes for mitigating those risks
- Partner with Commerce Product & Software Engineering teams to understand, plan and execute on cross team/cloud projects
- Own the planning and delivery of the end-to-end product and technology roadmap
- Interact with a diverse set of technical and nontechnical stakeholders to manage timelines and expectations
- Distill product requirements into actionable items for Engineers
- Expert knowledge of project management tools (Jira, Wrike, etc)
- Drive architecture and integration decisions and timelines with dependency teams
6
Experience For Manager of Technical Program Management Resume
- Enforce consistency and standardize processes across the team and the broader project management organization
- Drive improvements in software development practices/processes within teams and across the organization
- Mentor and guide local managers through their career paths
- Manage cross-functional software programs from end-to-end, covering a range of areas including powertrain/chassis/body firmware, server systems software, software/firmware platforms, and coordination with mechanical/electrical hardware teams
- Experience presenting / communicating technical solutions to audiences at all levels (stakeholders / executives)
- Define and drive the schedule for upcoming new product launches and over-the-air firmware releases
7
Experience For Head of Technical Program Management Resume
- Inspire confidence in the executive team as well as the engineering project teams, as the face of your programs
- · Build a succession pipeline – continually raising up leaders who do the same
- Build a succession pipeline – continually raising up leaders who do the same
- Drives technology solution delivery team(s) to deliver business system solution(s) to internal /external customers
- Drives the solution delivery team(s) and cross-functional team participants to meet or exceed program objectives (Cost, Quality, Schedule, Capabilities, and Adoption)
- Establishes clear business vison, business value case, technical requirements, and project deliverables for each program that support Dell Support and Deploy Services strategic objectives
- Produces required lifecycle document(s), schedules timely stakeholder review, and delivers phase reviews along with interim updates. Tracks delivery progress, reports status and makes necessary corrections to achieve program objectives
8
Experience For Principal Technical Program Management Resume
- Establishes working relationships and influences/persuades at the Manager, Director, and Senior Director level
- Subject matter expertise in SDS delivery and Agile Program Management processes, product/solution areas, and customer and end-user needs and usage
- Manages and communicates program scope modifications using change control guidelines changes post Plan Exit to ensure cross functional/org alignment. Analyzes and reports actual performance vs. Program goals. Drives team to deliver quality results at, or better than, quality goals
- Travel (<10%) as required
- Lead, mentor, and grow an organization of talented Group Technical Program Managers and Technical Program Managers who effectively manage complex programs and strategic initiatives, thus enabling the Technology organization to continue to execute at scale, during a period of dramatic growth
9
Experience For Senior Technical Program Management Resume
- Responsible for people management of the team, providing performance reviews, continual feedback, coaching and career growth for direct reports
- Serve as an evangelist for the team and overall culture, both internally and externally
- Build and lead an organization with extreme customer focus, world class quality, and effective communication with a bias towards moving quickly, deciding quickly, and setting ambitious goals
- Foster a collaborative environment that fosters creativity, innovation, and learning
- · Work closely with Development Managers, Architects, Product Managers, other functional managers to drive successful program and process execution
- · Lead teams of program management leaders whose charter is to help us move faster and deliver delight to our customers
10
Experience For Technical Program Management, Ads Trust Resume
- · Lead adoption of world class processes, tools, and technology that yield great outcomes for employees, customers and shareholders
- · Drive our department to be more efficient and focus our resources efforts on the most important work
- · Provide inputs and insights into strategic portfolio management efforts
- · Support connected services strategy, multi-year roadmaps, and implementation tradeoffs
- · Strong leadership qualities, including a hands-on, non-bureaucratic leadership style, to include open and frequent communications at all levels of the organization and a genuine sensitivity to the development needs of the organization
- Has led a PMO supporting large technology organizations
- Agile/SCRUM master who can lead and teach transformation of development processes and methods
- Has deep technical acumen and understands how to apply technology to meet business goals
List of Typical Skills For a Technical Program Management Resume
1
Skills For Director, Technical Program Management Resume
- Prior experience in Agile Product Owner Role
- Prior experience as a Software Development Engineer
- Effectively set expectations and build robust launch plans for new team members
- Demonstrate ability to operate with complete independence and autonomy
- Providing direction on priorities between programs
2
Skills For Senior Director, Technical Program Management Resume
- Bring a strong sense of execution and ownership to the team
- Experience building, deploying, architecting, and evangelising a development platform at scale
- Experience in building teams by identifying, hiring and developing top talent
- Experience hiring, training, mentoring and managing a project team of 10 or more members
- Management experience in leading, building, and scaling a TPM organization
- Technical program management (TPM / EPM) experience managing consumer-facing software programs and/or embedded systems
- Has 10+ years in Program Management, with deep technical and process experience, including in the SaaS based product offering space
- Experience managing end-to-end product deployment — from concept through development and successful launch
- Experience working across geographical, organizational and functional boundaries
3
Skills For Director Technical Program Management Resume
- Experience in using software automation to solve problems
- Experience managing team members in remote locations
- Demonstrates the Salesforce Ohana (Hawaiian for "family") and our dedication to philanthropy via the 1-1-1 program
- Experience building solutions in distributed systems and/or developing large scale web applications
- Experience managing program managers is required
4
Skills For VP of Technical Program Management Resume
- Relevant work experience in internet-related technical program and/or technical product management in a software development environment
- Experience in one or more of the following organizations: sales strategy, center-of competency, field marketing management, sales management, Operations
- Experience in a related industry, including hands-on management of large, cross-functional software efforts
- Diversified leadership, planning, communication, organization and people motivation skill
- Experience as a hands-on engineer
5
Skills For Technical Program Management Professional Resume
- Experience with delivering developer-facing products, such as an SDK or developer tools
- Experience working with offshore consulting firms on large scale and complex projects
- Experience building apps through an app platform or ecosystem, such as iTunes, Google Play
- Experience building cloud-based platform microservices and apps through Google Cloud and Pivotal Cloud Foundry
- Experience driving Agile and DevOps organizational transformation at scale
- Previous experience in managing a large portfolio of projects (over $20 million)
- Technical leadership experience ideally from a development or test engineering background
- Strong knowledge of Rally and Jira planning tools
- Relevant work experience in either Program, Project or Portfolio management
6
Skills For Manager of Technical Program Management Resume
- Experience working with cross functional technical teams and business units to design, develop, and implement new systems or solutions
- Experience communicating with technical and non-technical partners across multiple business units
- Organizational, coordination and multi-tasking experience
- A demonstrated ability to self-motivate and follow-through on projects
- Both OEM and EMS company experience
- Demonstrated mastery and successful delivery of large-scale programs through a team of technical program managers
- Experience with agile frameworks and concepts
- Direct project portfolio activities, conduct reviews, and use strong technical and business acumen to manage risk and address escalated impediments
7
Skills For Head of Technical Program Management Resume
- Solid product sense with the ability to understand product architecture and as well as drive and criticize design decisions
- Experience in documenting technology use cases / user stories / and technology requirements
- Demonstrate an ability to structure an organization and optimize it for results + impact, including attracting, growing, and retaining top talent
- Able to lead from the front, prioritize fiercely, and drive our mission forward by translating vision into results
- Develop strong partnerships with both executive and functional leaders to drive focus on business outcomes
- B.S. in a Computer Science or equivalent experience
- Build and cultivate strong internal relationships
- Experience with XP, TDD and BDD in the software development processes
8
Skills For Principal Technical Program Management Resume
- Comprehensive experience in agile delivery methodologies (scrum, Kanban, etc.) and CI/CD
- Optimizing build capacity planning and execution to support new and Holiday capacity needs
- Working with multiple delivery teams to take ownership and accountability of technical project planning and delivery for infrastructure programs
- Hiring and developing TPMs on the team that develop the roadmap and deliver key products, features and services for the web, mobile and beyond
- Managing cross-functional teams to drive a comprehensive set of strategic to tactical actions to address a strategic ecosystem attach opportunity
9
Skills For Senior Technical Program Management Resume
- Working cross-functionally with legal, compliance, operations, and other teams to scope and drive large-scale, technical implementations
- Drive the integration of science and engineering in the speech understanding platform, owning the technical agenda, planning and execution
- Overall responsibility for planning, executing, tracking and managing cost, schedule, and scope for all projects in the portfolio
- A methodical and intentional builder of high performing teams while creating an energized, innovative and challenging environment
- Drive alignment using the organization V2MOMs (Vision, Values, Methods, Obstacles and Measures), our planning cycles, and influencing team backlogs
- Influence program performance through exercising sound technical judgement, challenging proposals, and building consensus
- Comfortable bending between the tactical and strategic and dealing with ambiguity
10
Skills For Technical Program Management, Ads Trust Resume
- Proficiency leading and managing multiple work streams, project teams and informal teams
- Creative approach to problem-solving with the ability to focus on details while maintaining the big picture view
- Lead the teams in implementing Salesforce Trusted Infrastructure over the coming year
- Thorough understanding of technologies and products required to bring database solutions to market at scale
- Responsible for coaching and mentoring of local technology leaders on Agile/Scrum/Lean principles and practices
- Expert in managing complex programs and projects that extend across the enterprise…and building teams who can do the same
- Facilitate teamwork between organizations by communicating dependencies, devising plans to resolve them
List of Typical Responsibilities For a Technical Program Management Resume
1
Responsibilities For Director, Technical Program Management Resume
- Create a data driven and continuous learning culture across your organization and use this data to drive incremental improvements
- BS in computer science, computer engineering or a related technical discipline
- Background in big data analytics, decision making based on big data
- Leading teams as a people manager
- Understands technology implications and can ask the right questions and challenge status quo
- Strong executive leadership – excellent communication skills, collaborative, empowers others, understands facilitative leadership and change management (across multiple organizations)
- Fits well with a customer-centric organization who believes we win through highly engaged, motivated employees
- Able to work with, and influence, software engineers
- Work closely with Development Managers, Architects, Product Managers, other functional managers to drive successful program and process execution
2
Responsibilities For Senior Director, Technical Program Management Resume
- Lead teams of program management leaders whose charter is to help us move faster and deliver delight to our customers
- Lead adoption of world class processes, tools, and technology that yield great outcomes for employees, customers and shareholders
- Drive our department to be more efficient and focus our resources efforts on the most important work
- Provide inputs and insights into strategic portfolio management efforts
- Support connected services strategy, multi-year roadmaps, and implementation tradeoffs
- Strong leadership qualities, including a hands-on, non-bureaucratic leadership style, to include open and frequent communications at all levels of the organization and a genuine sensitivity to the development needs of the organization
- Understands technology implications and can ask the right questions and Strong executive leadership – excellent communication skills, collaborative, empowers others, understands facilitative leadership and change management (across multiple organizations)
- Shape, build, and lead an organization of talented managers and engineers who tackle hard problems
- Shape the technical and business strategy for the organization
3
Responsibilities For Director Technical Program Management Resume
- Collaborate across team and functional boundaries to deliver outcomes for key areas of the business
- Mentor and guide the professional and technical development of your team members. Help develop directors and managers to best run their teams and navigate team members’ careers
- Help define the long-term vision & develop strategic roadmaps
- Forge partnerships with the Infrastructure teams to collaboratively solve problems
- Manage 15-20 person & TPM organization
4
Responsibilities For VP of Technical Program Management Resume
- Lead a global team of individual contributors and potentially first level managers who are conceptualizing, rationalizing, and driving multiple simultaneous projects to deliver engineering work
- Develop and communicate department vision that supports the broader organizational vision
- Deliver the multi-year roadmap for an executive vice president’s book of work and plan the associated technology roadmap
- Deep understanding of the platform, the integration patterns, the organizational capabilities, and the company wide assets that can be leveraged to provide technical solutions to customer problems
- Continuously monitor and analyze key performance indicators on the organization’s score card and move them in a positive direction
- Think strategically, but stay on top of tactical execution rigorously inspecting the delivery plans and execution metrics of your TPMs using your own tech depth and business acumen to assess risks and continuously raising the delivery bar
- Actively encourage the development of your technical staff
5
Responsibilities For Technical Program Management Professional Resume
- Teach others how to determine performance and leadership bar
- Experience and proficiency with cloud technologies (IaaS, PaaS, serverless technology, NoSQL databases), microservice design, near real-time, scalable fault tolerant platform design, API design, and distributed systems operations in a DevOps model
- Demonstrate experience building organizational relationships, partnering with and influencing executive leadership while commanding the respect of the individual engineers across the organization
- Demonstrate experience as a people manager with the ability to attract, recruit, and develop technical talent
- Excellent written communication skills – writing strategic documents and reports for senior leadership is a key part of the role. (We don’t like power points at Amazon!) Data driven decision making skills and analytical skills
6
Responsibilities For Manager of Technical Program Management Resume
- Program management experience in managing feature teams and designing large-scale or complex technical initiatives (DW/ BI, Big Data, Analytics, etc.)
- Effectively work at all levels of the organization and flexibility to quickly adapt to new challenges; Self-direction and motivation, ability to operate independently, drive for results and ability to learn on the fly
- Relevant work experience in Technical Program and/or Product Management or leading software development projects with tight schedules
- Hands on project management experience, driving technology projects (software development and application infrastructure) with aggressive schedules
- Establish healthy relationships with diverse technical & non-technical roles spanning all organizational levels
7
Responsibilities For Head of Technical Program Management Resume
- Coordinate efforts between Platform Engineering and other organizations within Salesforce
- Creative leader with analytical abilities
- Experience defining projects, collecting requirements, writing detailed functional and test specifications, coordinating efforts to scope, schedule, and deploy new features sets
- Knowledge of hardware development process and life-cycle
- Knowledge of Project/Program Management principles and processes
- Manage resource allocation and team optimizations required for effective product delivery. Apply your Agile Development domain knowledge to push & pull the right optimization levers whenever needed
- Influence a diverse set of stakeholders with your excellent relationships, commitment to driving good decisions and deep domain expertise in SaaS product development and Enterprise software
- Be a thought partner and be a trusted advisor within the organization and help advance our approach to Platform Engineering, as well as challenge others in the organization to evolve
- Execute the DMP Platform group's agile workflow and represent the our priorities and business requirements to groups such as: Production Security, Legal, Compliance, and Customer Success
8
Responsibilities For Principal Technical Program Management Resume
- Optimize our processes by monitoring for inefficiencies and driving for optimization; promote continuous improvement
- Partner with the DMP Platform Engineering group's leadership team to develop and drive strategy
- Develop trusted relationships with key leaders & stakeholders to drive strategic objectives and optimize program delivery. This includes supporting and holding people and teams accountable for their responsibilities within the program
- Own the teams' agile work flow tools
- Be the driving force that collaborates with business and technical teams around the globe to make sure your Technical Program Managers team deliver world class digital platform solutions that are highly scalable, secure, and flexible - all while maintaining a strong customer focus
- Team management experience with medium sized teams
- Proven ability to interact with customers and/or partners
9
Responsibilities For Senior Technical Program Management Resume
- Extremely knowledgeable about product management, software development, infrastructure environments and thrive on building and expanding capacity to meet customer's needs
- Able to appropriately drive and make appropriate tradeoffs within tactical and strategic imperatives
- World class executive presence and written and verbal communications expertise
- Has the ability to weigh the difference between customer requirements and customer needs
- Know how to create a holistic vision and can iteratively build business value towards that vision
10
Responsibilities For Technical Program Management, Ads Trust Resume
- Interact with Project Sponsors, other Technical Program Managers, and multiple development teams to define and deliver complex cross-functional projects
- Engage with other teams across Amazon to evangelize the team and your projects, to build relationships and help identify existing technologies that can be leveraged to meet your team’s goals
- The Technology Program Management team works across our Cloud Business Units driving programs that deliver innovative, enterprise cloud solutions for our customers. We are the Grease, Glue & Coach that create delighted users, thriving teams, and innovation everywhere
- Experience in a Program/Project Management or leadership role
- Excellent cross-group collaborator
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