Manager, Technical Program Management Resume Sample
Patrick Wiegand
66287 Rubye Club,
Detroit,
MI
+1 (555) 786 9297
Work Experience
Manager, Technical Program Management
08/2015
-
PRESENT
Detroit, MI
- Partner with Elemental field management to ensure that roles and responsibilities are understood and executed
- Provide engineering estimates for features to help with overall team planning
- Recruit new talent to grow your team and mentor them as they progress in their careers
- Clear roadblocks for your team and empower them to do their best work
- Work with other managers to evolve our processes as necessary
- Technical leadership and project management experience in an Internet-related program or applications environment (or equivalent)
- Coordinate and document project’s lessons learned
- Manage direct reports (PM’s, BA’s, coordinator)
- Progressive experience as a technical project or program manager
Senior Manager, Technical Program Management
04/2011
-
05/2015
Phoenix, AZ
- Develop an in-depth understanding of Amazon’s products, business models, payment architecture and financial operations
- Program management of Strategic Design’s investments, which includes partnering with business, finance, and tech teams across the enterprise
- Articulate the technology, requirements, goals and milestones of your team as they map back to product engineering goals
- Manage cross-functional programs in a matrix organization covering a range of areas (Capacity, Ranking Infra, Applied Machine Learning, Commerce Engineering, and others)
- Coach reports to develop and manage end-to-end project plans and ensure on-time delivery
- Partner with key product groups across the company to understand and anticipate their IG needs
- Build a strong sense of execution and ownership to the team
- Define and own key metrics and key performance indicators
- Responsible for hiring, mentoring and developing the best TPM talent for IG in NYC
Senior Manager Technical Program Management
08/2005
-
02/2011
Philadelphia, PA
- Experience managing a team of program managers, including building and growing the team
- Organizational and coordination skills along with multitasking capabilities to get things done in a fast-paced environment
- Leadership roles on SW development programs
- Prior-experience in project/program management
- Experience in people management in a high performance environment, including the management of managers, in an engineering, construction or program management environment
- Data Center engineering, or construction management background
- Good understanding of data center technologies
- Meet frequently with product, engineering and business stakeholders to develop a deep understanding of their business processes and needs
- Partner with the product and engineering lead(s) to ensure the team’s roadmap and backlog priorities are maintained to enable a smooth agile development process and minimize blockers
Education
Wittenberg University
1999 - 2004
Engineer's Degree in Computer Science
Professional Skills
- Excellent technical, problem-solving and communication skills
- Proven ability working effectively across organizations and persuading others to support your initiatives
- Prior experience working with AWS technologies/services
- More than 10 years of professional experience, including 5+ years of technical program management experience
- Deep attention to detail including precise and effective interpersonal communications and proven ability to manage a variety of priorities simultaneously
- Prior experience in a hands-on software or system development role
- Technical program management experience at an established company with a strong TPM team
How to write Manager, Technical Program Management Resume
Manager, Technical Program Management role is responsible for multitasking, security, integration, database, shipping, java, architecture, reporting, design, modeling.
To write great resume for manager, technical program management job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Manager, Technical Program Management Resume
The section contact information is important in your manager, technical program management resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Manager, Technical Program Management Resume
The section work experience is an essential part of your manager, technical program management resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous manager, technical program management responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular manager, technical program management position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Manager, Technical Program Management resume experience can include:
- Strong technology background, preferable direct software development experience
- Prior professional experience as a software developer
- Experience attracting, hiring and maintaining top talent
- Experience building a team through continual coaching and career growth opportunities
- Communication and interpersonal experience, including relationship building and collaboration within a cross-functional team
- Drive a culture of continuous improvement inside and outside the department, where “great is not good enough”. Challenge the status quo to achieve new heights
Education on a Manager, Technical Program Management Resume
Make sure to make education a priority on your manager, technical program management resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your manager, technical program management experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Manager, Technical Program Management Resume
When listing skills on your manager, technical program management resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical manager, technical program management skills:
- Strong program management skills, including demonstrated ability to think end-to-end, lead long-term programs, and to manage multiple programs simultaneously
- Communicate adaptively and effectively with all layers in an organization, from the CEO to individual contributors
- Strong preference for experience in Cloud, Saas, Software, or telecommunications
- Experience in Program Management and 5+ years of experience managing teams in a technology environment
- Tailored customer experience with RTL (Right-to-Left), currency, payment methods, mobile experience
- Extraordinary organizational, verbal and written communication skills with ability to span across multiple levels of the management hierarchy
List of Typical Experience For a Manager, Technical Program Management Resume
1
Experience For Senior Manager, Technical Program Management Resume
- Exceptional communication and organizational skills: ability to distill and communicate complex technical information to less technical audiences
- Good understanding of various technologies used for hosting large-scale web applications and capacity planning
- Managing financial planning, budgeting and resource allocation
- Leading and developing a high caliber team of the Program Managers
- Managing and reporting against program plans and delivery commitments
- Mitigating risk and solving problems through innovative ideas and solutions
2
Experience For Manager Technical Program Management Resume
- Managing a cross functional portfolio of programs
- Being a leader/teacher who role models leadership and domain expertise
- Developing a best in class community of program managers across CG
- Manage and lead a team of Technical Program Managers for implementing new functionality and improvement to existing products
- Drive planning and facilitate pipeline alignment processes with other Expedia organizations
- Collaborate with development, test teams, and internal technical teams to design technical solutions and provide detailed specifications that satisfy scalability, reliability, and performance goals
3
Experience For Senior Manager Technical Program Management Resume
- Lead the team roadmap and prioritization activities. Effectively handle trade-offs between cost, schedule and customer benefit; and provide technical direction and guidance
- Experience leading a team of Technical Program Managers or Dev/QA Engineers
- Experience with MS Project, JIRA, Tableau, and other modeling tools
- Build and maintain strong relationships to accomplish strategic goals
- Leading technical teams in a fast-paced, resource constrained high ambiguity environment
- Interface with Engineering, Data Science, Product Partnerships, and other Product teams for project requirements and scope
- Identify opportunities and work with Product and Engineering to build out processes that drive us to launch more rapidly and smoothly
4
Experience For Manager, Technical Program Management, Ads Resume
- Drive programs with limited to no guidance
- Strong knowledge of industry standard software development processes, practices and methodology (such as Lean/Agile, Scrum, etc) as well as a commitment to learn and master the state-of-the-art agile software development tools and technologies
- Shown talent in industry standard methodologies for Technical Program Management (or similar roles)
- General familiarity with programming languages (such as Java, Javascript, C#), web and database technologies, and SOA (Service Oriented Architecture) highly desired
- Lead , coach, inspire a team of diverse and talented individuals comprised of technical program and project managers
- Partner with our internal stakeholders to identity critical technical projects that enable the Tesla Service mission of providing fast, seamless and revolutionary service to our customers, while keeping the safety of our technicians in mind
5
Experience For Manager, Technical Program Management Resume
- Take ownership of critical initiatives and define problem statements, targets, project roadmaps and milestones, and lead execution
- Coordinate resources, provide clear direction and timelines for deliverables, and delegate tasks across the project team
- Strong analytical and problem solving skills, with demonstrated ability to simplify complex problems, find creative solutions and understand the trade-offs when making decisions
- Ability and willingness to take "hands on" approach and lead by example
- Collaborate in a fast-paced team environment: pro-active team player who thinks ahead, plans, and suggests solutions
- Drive internal process improvements, remove gaps across multiple teams, and ensure teams are working on high impact projects that align with company mission and goals
- Travel globally 10% and comfortable with remote manager
6
Experience For Senior Manager, Technical Program Management Resume
- Lead, develop and grow a team of talented technical program managers
- Manage the team through strategic projects for Cloud Operations
- Lead the team through their portfolio of projects from initiation to completion in addition to fostering a work environment for team members to grow and keep morale high
- Coordinate with cross functional teams consisting of team members within Operations (Production Operations, Sysadmin, DBA, Network Administrators, Tools) and Operations (Support, Development, QA, Product Management, Legal) on upcoming release & feature planning to align Operations objectives and resources
- Maintain Operations dashboard to track various organizational metrics for Operations in addition to project status. Provide senior leadership and stakeholders with metrics on business accomplishments and progress
- Manage and control challenges to a program by working with stakeholders
- Partner with the security operations team for audit and certification initiatives
7
Experience For Manager Technical Program Management Resume
- Define project schedules while focusing on regular and timely delivery of value; organize and lead project status and working meetings; prepare and distribute progress reports; manage risks and issues; correct deviations from plans; and perform delivery planning
- Drive program reviews and communicate with key executive stakeholders
- Collaborate closely with our partners in product management to understand our customers and build the right solutions and products that makes their needs and businesses complete
- Drive effective teamwork, communication, collaboration and commitment across multiple disparate groups with varied priorities
- Foster career growth and a strong team culture, recruiting, hiring and coaching technical staff
- Experience in using Agile methodologies while managing large, complex projects with multi-function teams
8
Experience For Senior Manager Technical Program Management Resume
- Invent, Develop, Integrate and Migrate existing technologies to deliver the great Amazon experience
- Decompose complex problems into simple, straight-forward solutions that demonstrate significant creativity and high judgment. Teach others to do the same
- Experience in Technical Product Program Management
- Build solutions to take the great Amazon experience to 400M potential customers of Amazon in MENA
- Connect millions of new customers and sellers through the Amazon peculiar experience
9
Experience For Manager, Technical Program Management, Ads Resume
- Partner with security engineering and development teams to deliver tooling, automation and metrics generation
- Enrich Amazon by bringing back new, cool and innovative things that are happening around the world
- Be a key leader in building scalable processes and infrastructure for the Innovation Organization
- Develop a bold multi-year strategy to evolve an established security review process, improving its value proposition, turnaround time and usability
- Track record for driving process evolution and quality and operational improvement across a large organization
- Manage and lead a team ofTPMs and Program Managers following Agile methodologies
- Recruit, mentor, andmotivate great engineering talent
- Drive alignment withinthe portfolio’s product teams across our product and engineering organizations
10
Experience For Manager, Technical Program Management Resume
- Work with new customer base & culture and tap into a fast growing ecommerce market
- Grow and manage a multi-discipline team of Risk Managers, Technical Program Managers and Security Engineers
- Interface with internal customers and vendors to understand requirements and challenges, and use these inputs to set priorities, and communicate direction and progress
- Help develop long-term business and technology strategies, feeding into InfoSec's multi-year strategic plans
- Own all programs and operational metrics related to the EPSA process
- Work with remote partners
List of Typical Skills For a Manager, Technical Program Management Resume
1
Skills For Senior Manager, Technical Program Management Resume
- Build relationships and work effectively with business and engineering leaders and teams across multiple geographies
- Establishing effective program management, quality and operational standards, and inspiring the organization to continuously learn and improve in all aspects
- Creating a culture of technical and business excellence, innovation, strong execution and delivery
- Experience planning, designing, developing and delivering consumer software
- Experience with processes involving data tracking, data tagging, inventory and metrics generation
- Experience building and launching consumer-oriented software products and services supporting voice, mobile, web, and/or desktop platforms
- Experience developing and evolving processes within rapidly growing organizations
- Management experience, including employee development, performance management, and delivering results
2
Skills For Manager Technical Program Management Resume
- Experience gathering business requirements, negotiating requirements and dependencies with stakeholders, alignment with senior executives
- Experience in automating manual processes through engineering
- Experience with building and analyzing surveys across large populations
- Be detail driven and have excellent problem solving abilities
- Experience leading software development projects with aggressive schedules
- Coding experience in OO language(s)
- Direct experience managing both agile and waterfall programs; able to tailor programmatic processes to the needs of a project
- Experience communicating product and technical requirements through written means to business and technical teams
3
Skills For Senior Manager Technical Program Management Resume
- Experience managing multiple concurrent programs, projects and development teams in an Agile environment
- Experience in Information Security, particularly data security and data sharing scenarios
- Experience with project delivery for large, cross functional projects involving partner teams inside and outside your organization
- Experience developing consumer products and technologies
- Experience leading multiple dev teams as a 'leader of leaders'
4
Skills For Manager, Technical Program Management, Ads Resume
- Experience in a software engineering role
- Previous experience as a program / project manager or engineering manager in a software, SaaS, or systems development environment
- Program/Project Management and/or Scrum Master experience in a high-tech company, preferably in a B2C ecommerce environment
- Tracking and mitigating risks on multiple large scale projects simultaneously
- Understanding of N-Tier software development architectures, relational databases, cloud architecture, and data warehouse architectures
5
Skills For Manager, Technical Program Management Resume
- An understanding of machine learning and AI concepts is desirable
- Work closely with other Amazon organizations to deliver features that grow the business while improving the platform and driving down costs
- Find the opportunities for multiplying innovation across different customers, investing individual technology advances into the core science and platforms
- Be passionate about delivering extensible, on-time solutions
- A deep understanding of Network and Service performance and availability
- Managing direct reports
- Managing cross-functional technology products, projects or programs
- Own short to long term planning, project and program definition, management and E2E delivery
6
Skills For Senior Manager, Technical Program Management Resume
- Worked at a high paced, fast growing, scrappy tech startup
- Exceptional results in delivering technical solution to the market
- Proficient with high-tech internet industry & technical software implementations
- Be obsessed with contributing to the development of high-performance teams through rigorous goal-setting, disciplined attention to performance metrics, and continuous process improvement
- Coding experience in Java, C++, and/or Perl
- Experience with data analysis using SQL and/or Excel
7
Skills For Manager Technical Program Management Resume
- Hands-on experience building software solutions within current industry standard technologies, and the ability to assess technical designs, pros and cons, or solution gaps
- Experience with Network and/or Systems Operations
- Technical Program Management experience running large, complex programs in a fast paced environment using Agile methodologies and delivering highly scalable and robust systems
- Experience managing technical teams who can prioritize well, communicate clearly, and influence partner teams such as product management, technical program management, development as well as senior business leaders
- Experience in Agile development methodologies, deep understanding of software development in large teams, and a track record of shipping software on time
- Experience managing teams of 10+ people
8
Skills For Senior Manager Technical Program Management Resume
- Roll up your sleeves and operate as an individual contributor to get the job done; at the same time be able to guide a team toward an objective
- Experience in e-commerce and supply chain platforms
- Experience with API construction or management
- Experience managing efforts in Unix/Linux environments, distributed systems and/or developing large scale cloud based platform for various cloud applications to run on
- Experience in product development (including service architectures and object-oriented programming)
9
Skills For Manager, Technical Program Management, Ads Resume
- Relevant work experience in internet-related technical program management in a software environment
- Multiple cycles of hand-on program management (or technical product management) of multi-team projects throughout the lifecycle from planning through execution to release
- M.S. in a technical discipline or MBA
- Apply critical thinking in complex situations; experience working in cross functional groups including SW engineering, Networking, and infrastructure
- Experience developing organization-wide and customer-centric solutions
10
Skills For Manager, Technical Program Management Resume
- Experience of leading teams across multiple locations in EMEA
- Experience with Java based web services and mobile application development
- Experience in management of complex, high value technology infrastructure projects
- Relevant work experience in internet-related program and/or technical product management in a software applications development environment
- Experience in processes to manage and track vendor relationships
- Experience in technology background, especially in a service-oriented environment with knowledge of software development and e-commerce products
List of Typical Responsibilities For a Manager, Technical Program Management Resume
1
Responsibilities For Senior Manager, Technical Program Management Resume
- Knowledge of service-oriented architecture, product development and project management
- Fluency in more than 1 language
- Knowledge of Unix/Linux, C++ or Java, OO and Service Oriented Architecture.
- Familiarity with industry best practice for 3P review processes
- Organize, promote, anddrive Agile development processes within the team
- Build a team committed toa continuous improvement and oneteam mindset
2
Responsibilities For Manager Technical Program Management Resume
- Mentor team members andidentify growth opportunities for career development
- Lead the resolution ofimpediments and escalations across the portfolio suite
- Knowing when to delegate and when to dive deep. Do periodic reviews of process, program management, project planning and execution, and operations to drive excellence throughout our organization
- Hire and grow world class technical and managerial talent – Find and foster the future leaders at Amazon
- Represent business and technical metrics to executive leadership on a weekly basis
- An operational and continuous improvement mindset, and a natural ability and desire to streamline processes, especially repetitive ones
- Excellent oral and written communications skills and experience interacting with both business and Development/Engineering individuals at all levels including the executive level
3
Responsibilities For Senior Manager Technical Program Management Resume
- Lead and engage individuals and teams located across multiple geographies and or cultures
- Manage a team of 4-6 TPMs
- Create a roadmap for the team and lead the execution of the roadmap
- Provide guidance, leadership and managerial support to the TPM team
- Extend and Customize the Amazon Platforms that meets our new customer needs
- Identify Problems and Develop Solutions on behalf of our customers and sellers that are unique to the geography
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