Systems Associate Resume Sample

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Work Experience


Senior Associate IS Business Systems Analyst
01/2016 - PRESENT
San Francisco, CA
  • Strong computer skills in MS Office – Word, Excel and software and planning tools (in particular Excel and VBA Macro/scripting skills)
  • Leads by example; mentors and coaches’ staff and others as required or requested
  • Can understand how the applications that are built perform when they are put in for a real test in front of thousands or users
  • Opportunity to innovate solutions that can solve people problems with technology
  • Resolve issues in a timely manner for applications in production
  • Perform all tasks related to the day-to-day operations of several large implementations of Salesforce including managing user access, sharing model, creation and maintenance of custom objects and fields, handling bulk data migration, workflows, validation rules, page layouts, and troubleshooting of Apex and integrations
  • Maintain updated system documentation and Salesforce policies/procedures
  • Actively transfer knowledge throughout organization, participate in knowledge sharing projects to develop best practices, and lead knowledge sharing sessions
Associate Systems Specialist
10/2012 - 12/2015
Philadelphia, PA
  • Provides technical training to field personnel assigned to programs supporting
  • Understand technical processes related to Information Technology applications and tools, used to support operational business events
  • Understand Salesforce technology including functional processes
  • Innovate solutions that can solve people problems with process and/or technology
  • Perform all tasks related to the day-to-day operations of several large programs concurrently
  • Actively maintain knowledge transfer throughout the organization, participate in knowledge sharing projects to develop best practices, and drive knowledge sharing sessions
  • Under general supervision, support the management of enterprise-wide projects from concept to completion using a 'best practices' approach while adhering to security standards and guidelines
Associate, Business Systems
10/2009 - 06/2012
Philadelphia, PA
  • Provide support for the design, configuration, administration and management of enterprise class devices and applications
  • Recommend development of guidelines and change controls necessary to ensure enterprise-wide compliance with corporate standards and security initiatives
  • Provide training and support to all appropriate stakeholders. Training includes, but is not limited to, documentation, in-person or virtual training
  • Support includes, but is not limited to, management of the support ticket (HEAT) queue completion of support tickets within service level agreement requirements
  • Interacts with senior team members to outline the required documentation and approach for task completion (in-system configurations, system template development, reports, etc.)
  • Ensures deliverables are accurate, qualified, registered, and comply with required formats and are within established timelines
  • Reviews documentation and accuracy of team's completed tasks

Education


Neumont University
2003 - 2008
Bachelor's Degree in Computer Science

Professional Skills


  • Prior work experience that demonstrates strong customer service skills, effective analytical thinking, and attention to detail
  • Collaborative team experience with proven problem-solving skills
  • Excellent interpersonal skills, including ability to effectively communicate with business users, executives, and subject matter experts
  • Proven consultative skills engaging people throughout an organization while working in a fast-paced high-performance team environment
  • Proven analytical, data-driven problem solving skills
  • Strong SQL skills with an understanding of RDBMS, MPP & HDFS databases
  • Excellent skills using IT applications to organize and analyze data

How to write Systems Associate Resume

Systems Associate role is responsible for interpersonal, analytical, software, research, architecture, organization, training, mainframe, integration, database.
To write great resume for systems associate job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Systems Associate Resume

The section contact information is important in your systems associate resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Systems Associate Resume

The section work experience is an essential part of your systems associate resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous systems associate responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular systems associate position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Systems Associate resume experience can include:

  • Strong interpersonal skills; success at cultivating strong relationships with internal and external stakeholders and creating partnerships
  • Provide recommendations for improving reporting tools and processes, to more effectively support ICP community practices GPRO reporting processes
  • Research skills in problem solving, troubleshooting; and related challenges
  • Three to five years’ experience with processing database records. Raiser’s Edge experience highly desirable
  • Experience on Databases like Teradata, Oracle, Redshift SQL (DML, DDL) and Experience in Writing complex SQL
  • Experience in managing GxP system validation and change management

Education on a Systems Associate Resume

Make sure to make education a priority on your systems associate resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your systems associate experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Systems Associate Resume

When listing skills on your systems associate resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical systems associate skills:

  • Able to operate effectively in a team, contributing positively to team operations and working relationships
  • Excellent organizational, communication, analytical and interpersonal skills
  • Excellent relationship management, communication, and presentation skills
  • Strong leadership and interpersonal skills. Able to relate to a wide range of technical staff, business teams, managers, and 3rd party service providers
  • Detail oriented with good editorial/proofreading skills
  • Experience with Solr or Elasticsearch. Experience designing and developing large-scale Search Engine components. Solr Integration with web based front ends

List of Typical Experience For a Systems Associate Resume

1

Experience For Senior Associate IS Business Systems Analyst Resume

  • Perform Essbase data loads from disparate data sources including data validation and discrepancy correction
  • Team player with a positive attitude, professional demeanor, and strong work ethic
  • Demonstrated ability to identify and win advanced development programs and position for major, multi-unit product sales
  • Experience in Essbase ETL (extract, transfer, and load) processes from disparate data sources to Essbase
  • Developing, testing and supporting key projects in data visualization, dashboards, and reporting using Tableau, Spotfire, and SAP Business Objects
  • Understanding of Business Intelligence trends and SAS based solutions
  • Willing to work in a dedicated team and under pressure to achieve team goals
  • Advancing SRI's technology and innovation for integrated sub-systems
2

Experience For Associate Systems Specialist Resume

  • Assisting in development of position papers, presentations, and demos to socialize with our business clients and partner IS services
  • Performs programming tasks including program design, coding, debugging, and documentation
  • Responsible for managing and monitoring Hyperion load process (ad hoc requests and nightly scheduled loads) and addressing load issues
  • Assists in capital budgeting process by analyzing corporate-wide requirements and recommending hardware and software solutions
  • Assists with troubleshooting, repairing, and isolating issues with systems
  • Serves as first tier contact via ticketing system support in responding to and diagnosing application software support problems
  • Develop and maintain SQL scripts to facilitate data staging and loading
  • Manage Security Provisioning by maintaining users, user groups, and access security privileges
  • Provide support for the Smart View Excel Add-in including VBA programming
3

Experience For Business Systems Associate Resume

  • Develop Planning & Forecasting applications and maintain business rule logic and web forms
  • Create application specific training materials and conduct end user training sessions to support the business community
  • Proficient use of Smart View Excel Add-in including VBA programming in conjunction with data from Hyperion
  • Acts as first line of Systems support, working incident tickets and building knowledge base
  • Support activities including participation in systems upgrades, enhancements, testing and maintenance, e.g. issue escalation and resolution
  • Prepares and conducts system and program tests requiring the interfacing of hardware and software
  • Design, develop and deploy enterprise scale Essbase applications to meet ad hoc analysis and reporting needs based on business requirements
  • Provide technical support for Essbase Administration Services (EAS), Hyperion Shared Services, Financial Reporting Studio, and Hyperion Workspace
4

Experience For Associate, Business Systems Resume

  • Thorough understanding of Dense/Sparse settings, dynamic calculations, and development best practices for Essbase Outlines
  • Play a key role in project rollouts including new development, enhancements, and upgrades
  • Develop and execute unit, system integration, and user acceptance test plans to support application testing
  • Comprehension of financial analysis and/or accounting concepts
  • Multi-task and work efficiently in a fast paced, rapidly changing environment
  • Assists with analysis and performance tuning of complex systems and hardware components
  • Assists in training Service Desk in incident resolution for new services
5

Experience For Associate IT Systems Analyst Resume

  • Installs hardware elements according to design specifications
  • Maintains efficient and comprehensive files of all gifts, supporting documentation and acknowledgments
  • Technologically savvy. Proficiency in MS Office and comfortable working with database systems
  • Grasp high level strategies while paying attention to detail
  • Passionate about computing technology
6

Experience For Associate Systems Developer Resume

  • Moderate expertise in data modeling
  • Research emerging technology trends for potential industry value
  • Support Purchase-to-Pay systems including systems upgrades, enhancements and maintenance
  • Design and align communication processes, training material and websites
  • Assist with assignment and scheduling of service personnel, or route work to requisite vendors
  • Supports other departments within the worldwide distribution organization on issues concerning the product databases
7

Experience For Associate Systems Admin, Trutv Resume

  • Coordinates with Marketing/Product Managers for Item setup
  • Involves on System Testing
  • Data gathering, data extraction, data entry and data analysis or data comparison
  • Comply with all Company policy and procedures including export regulations
  • Knowledge of reporting tools like MS Access, SQL, AS400 query, Oracle, etc
8

Experience For Associate Control Systems Scada Engineer Resume

  • Knowledge in VB Scripting is an advantage
  • Designs and writes new or revised program language code or processing routines
  • Prepares feasibility studies and designs tests to determine operating characteristics of software as required
  • Support Customer Care Center systems including Salesforce and Avaya Workforce Management
  • Drives minor enhancement projects based on PMLC, collaborating with application development teams
  • Ensures compliant documentation with supporting detail
  • Coordinates activities toward implementation of the Corporate Functions Operating Model
  • Assists with performing data and root cause analysis of business / systems processes related to WellMed supported member eligibility
9

Experience For Associate Director, Systems Engineering Resume

  • Assists the various enterprise departments by providing support with regard to any WellMed supported eligibility verifications or issues
  • Assist with estimating level of effort and hours required for each phase of a project
  • Code and perform unit and integration testing of software to ensure proper and efficient execution and adherence to business and technical requirements
  • Ensures that quality standards are met or exceeded for all work performed. With direction, provides assistance and resource information to departmental staff
  • Interacts with internal staff to define needed revisions and processes system updates appropriately
  • Develop and maintain Essbase Outlines, Calculation Scripts, Dimension Builds, Data Loads, Report Scripts, and Batch Automation Scripts (MaxL and MSH)
  • Perform exports of Essbase data to downstream applications & databases
  • Technical Knowledge of Outline development functionality such as Attribute Dimensions, User Defined Attributes (UDAs), Substitution Variables, Aggregate Storage (ASO), and Block Storage (BSO)
10

Experience For Associate Systems Admin Resume

  • Fulfill complex ad-hoc queries, analysis, and reporting requests submitted by business users
  • Provide ongoing support to business users for daily operational requests and issue resolution for a user base of 200+ global users
  • Optimize and tune Essbase applications to enhance performance for data loads, aggregations & calculations, and data retrievals
  • Design, develop, and maintain Hyperion Financial Reports
  • Participate in annual audit of applications and semi-annual user access review
  • Ensure application compliance with policies, procedures, and change control process
  • Proficient use of SQL scripts and batch automation scripts (MaxL and MSH)

List of Typical Skills For a Systems Associate Resume

1

Skills For Senior Associate IS Business Systems Analyst Resume

  • Manage project requirements and interface with employees of varying skillsets in a high-pressure environment
  • Demonstrated experience in project management of technical projects
  • Proficient computer literacy skills
  • Experience with functional testing and validation process
  • Experience with GxP computer system validation
  • Experience developing and coordinating end user testing
  • Complete software development lifecycle experience including requirements definition and analysis, software design, development/coding, and documentation
2

Skills For Associate Systems Specialist Resume

  • Minor experience debugging and troubleshooting system interoperability
  • Management experience is required, that includes managing internal and external engineering teams
  • Advanced Smart View Excel Add in experience (5-7 years) required, including VBA programming
  • Facilitates requirements gathering for complex solutions that involve multiple stakeholders and competing priorities
  • Experience with large data warehouses and Oracle database environments, including Exadata and Golden Gate replication
3

Skills For Business Systems Associate Resume

  • Experience with data migrations utilizing the Salesforce.com data loader
  • Experience with best practice Customer Relationship Management business processes in sales, marketing, and customer service functions
  • Experience in advising customers on the utilization of best practices within the technical landscape
  • Experience documenting current processes and areas for business process improvement
  • Experience in working with customers on the utilization of best practices within the technical landscape
  • Experience documenting system and technical requirements
4

Skills For Associate, Business Systems Resume

  • Team-oriented, placing priority on the success
  • Experience with the following: Clarity, Apptivo, Nicus and SQL Server
  • Programming experience in Python, R, SAS etc
  • Healthcare industry experience focused on analytics, business intelligence, reporting or data management
  • Experience working in large scale implementations of Data Warehouse & Business Intelligence applications
  • Experience working on search platforms and web-application development
  • Experience with using cloud-based APIs services like Watson Developer Cloud or Amazon AI
  • Experience with scripting languages (JavaScript/D3/Python)
5

Skills For Associate IT Systems Analyst Resume

  • Experience is required with introducing new methods and approaches within an organization
  • Experience with Planning Business Rules and Web Input Forms
  • Demonstrated proficiency in college level courses focused on programming/development
  • Solid understanding and familiarity with Microsoft Office 365 Platform
  • Mentor others on effective communication and active listening techniques to better understand client/customer needs and expectations
  • Proven ability to transform a complex set of business requirements into intuitive, scalable Essbase and Planning applications to solve business problems
  • Experience in working with MS Windows based PCs and application programs
  • Experience in the ETL technical products below
6

Skills For Associate Systems Developer Resume

  • Strong ability to multi-task in a very fast paced environment
  • Experience with sandbox and production deployments
  • Experience with Java and J2EE related technologies
  • Experience with web technologies including JavaScript
  • Experience with Shell scripting (PowerShell, CMD, PERL, etc.)
  • Experience with Python versions 2.7.x and 3.x
  • Experience with Django web framework
  • Experience with Ansible and Ansible Tower
7

Skills For Associate Systems Admin, Trutv Resume

  • Proven proactive/creative management of issues
  • Able to operate office machines including telephone, printer, photocopier, scanner, fax machine, mobile phone, etc
  • Able to operate a personal computer, either desktop or laptop and to view a screen or monitor for extended periods of time
  • Minor experience with Linux operating systems
  • Minor software design and development experience
  • Strong service management mindset in delivering services against business capabilities
  • Experience in a healthcare environment
  • Experience in one or BI Tools such as: Tableau, Spotfire, Business Objects Etc
8

Skills For Associate Control Systems Scada Engineer Resume

  • Experience with Data Warehouse & Business Intelligence platforms such as Teradata, Informatica, Tableau, Power BI, Spotfire, Cognos, BusinessObjects, TM1 etc
  • Experience in AWS services such as EC2, EBS, ELB, Lambda, Kinesis, ECS, and ECR
  • Experience in leading testing workstream from Unit Testing, Integration Testing, Functionality Testing and User Acceptance Testing
  • Led at least 3 GxP validated system deployment
  • Experience with NoSQL databases (Hbase/MongoDB)
  • Relevant subject matter experience
  • Previous Systems Analysis experience
9

Skills For Associate Director, Systems Engineering Resume

  • Experience leading strategy development using Hoshin Kanri
  • Experience in a Vaccines or Sterile pharmaceutical manufacturing environment
  • Experience with start-up operations (e.g. greenfield or brownfield startup)
  • Experience with Supply and Mechanical portals
  • Well organized and meticulous with the ability to manage multiple priorities and projects simultaneously
  • Smart, reliable and exercises good judgment
  • Fast learner with proven ability to work independently and as part of a team
  • Detail orientated with the ability to multi-task and prioritize
10

Skills For Associate Systems Admin Resume

  • Experience with ISM Change management and CI process
  • Experience with Solr development and deployment
  • Hosting 0900 EST Situational Awareness Meeting
  • Willing to work in shifting schedules and Philippine Holidays
  • Understanding of AWS Cloud Technologies like S3, Redshift, Spectrum, EMR, Spark, Athena, Glue data catalog, QuickSight
  • Understanding of Agile methodologies and DevOps
  • Understanding of Facilities Management trades, common repairs, parts and services
  • Providing leadership in the execution of short- and long-term business development, business strategy, and technical solution development

List of Typical Responsibilities For a Systems Associate Resume

1

Responsibilities For Senior Associate IS Business Systems Analyst Resume

  • Leading the development of technical proposals in support of new business: quoting activities, customer visits, product presentations, and developing winning strategies
  • Experience working extensively in setting up Extraction, Transformation and Load (ETL) processes using tools such as Business Objects Data Integrator or Informatica
  • Perform tasks related to the day-to-day operations of several large implementations of Salesforce including managing user access, sharing model, creation and maintenance of custom objects and fields, handling bulk data migration, workflows, validation rules, page layouts, and troubleshooting of Apex and integrations
  • Understanding of best practices regarding Salesforce implementations, including design patterns, release management, deployment strategies, and testing best practices
  • Engage with emotional intelligence as required to avoid conflicts with customers based on personality differences and to make suggestions in a manner that is more likely to result in a desired outcome
  • Provide or develop the skills needed to maintain existing systems
  • Effective team player with the willingness and ability to collaborate, cooperate and communicate with leadership and peers across technical and business units
  • Average verbal and written communication skills
  • Experience with database concepts and data modeling capabilities
2

Responsibilities For Associate Systems Specialist Resume

  • UAT testing/requirement analysis, prior production role, data analysis/data synthesis, technical acumen
  • Project Management experience a "nice to have"
  • Experience analyzing end-to-end supply chains and driving complex process improvement activities delivering real business value
  • Experience with Content Management Software at an Enterprise level
  • Experience with workflow analysis and logical system design
3

Responsibilities For Business Systems Associate Resume

  • Experience with workflow analysis and system design
  • Experience with JDEdwards and Oracle
  • Experience with Morphlines
  • Ad Ops Experience
  • Year Asset Planning (estimated life, etc.) using (objective is to use the tool to produce 2-5 year capital planning for plant, equipment, etc.)
  • Supports the development of functional requirements including testing, training and the implementation of applications
4

Responsibilities For Associate, Business Systems Resume

  • Participates in the planning, execution and documentation of functional testing results
  • Knowledge of various requirements gathering and modeling techniques, such as BPMN, use cases, user stories, and process/data flows
  • Proactive in streamlining tasks and procedures following company standards
  • Serves as a role model to staff by continuously demonstrating the organization’s leadership values and principles
  • Delivers technical solutions spanning across different platforms
  • Apply industry standard 8-step Problem Solving methodology to solve complex problems urgently
  • Possess collaborative working style
5

Responsibilities For Associate IT Systems Analyst Resume

  • Build MPS capabilities by executing people development plans and processes
  • Supports the collection, documentation and maintenance of functional requirements and modeling
  • Assists in the development and delivery of training sessions and demos for end users
  • Relational database knowledge and understanding of SQL
  • Support LEAN initiatives that are currently being defined by management
  • Manage end-to-end manufacturing and business processes and projects to drive results and realize intended business benefits
  • Perform requirements gathering, functional decomposition, workflow analysis, and logical design tasks
  • Identify business application and integrated technology opportunities and solutions for resolving business problems
  • Perform requirements gathering, functional decomposition, workflow analysis
6

Responsibilities For Associate Systems Developer Resume

  • Perform system testing as needed and coordinate UAT
  • Maintains relationships with government officials, local communities and other
  • Works with customers, application developers, architects, project management and team members to understand business requirements that drive the analysis and design of quality business solutions
  • Provides assistance with application development project deliverables - e.g. vision document, supplemental specifications, user design, testing plan, testing schedule, testing scenarios, testing outcomes, approvals, and training materials
  • Manages product back log and prioritization process
  • Analyzes data processes, business processes, and interfaces to support the operational business areas
  • Utilizes project management methodologies to produce project deliverables
  • Assists Systems Engineers and Architects with research, evaluation, recommendation, design, and implementation of Infrastructure systems, storage subsystems, and utilities as requested
  • Processes all gifts in Raiser's Edge. Verifies biographical information and creates new records as required
7

Responsibilities For Associate Systems Admin, Trutv Resume

  • Creates acknowledgements for gifts as per established protocol within 24-48 hours
  • Generates and distributes a daily log of all gifts received
  • A confident and committed individual, with the drive and energy to respond to the demands of the institution and work collaboratively to achieve results
  • Assure compliance to required standards and ensure all necessary approvals have been obtained throughout the project lifecycle
  • Obtains data, evaluates and provides data analysis on practice clinical quality metrics for GPRO reporting. Prepares the items for standard reporting to the Center for Medicare Services (CMS) after final review by the Integrated Care Partners team
  • Works collaboratively with the GPRO project leader, Business Operations Specialist and Director of Operations for ICP to establish a standard remote or in-person data review process in support of the ICP community practices
  • Works in collaboration with the Director of Operations and Business Operations Specialist to develop, aggregate, track, trend and provide data analysis on quality and performance reports required by CMS for GPRO reporting
8

Responsibilities For Associate Control Systems Scada Engineer Resume

  • Effectively collaborate with team peers, other Payer Analytics team members and partners throughout the system on an as needed basis
  • Experience in Information Technology
  • Present data analyses to non-analytical audience i.e. Administrators, practice managers, clinicians) as needed
  • Acts as a point of contact to the business on current service capabilities and features
  • Partners with several functions in Process Development like Drug Substance Technologies, Drug Product Technologies, Attribute Sciences, Development Supply Chain etc. in order to deliver technology solutions
  • Creates application support processes and oversees continuous improvements for application support processes
  • Manages vendor relationships and resource allocation
9

Responsibilities For Associate Director, Systems Engineering Resume

  • Ensures adherence to Compliance / Legal regulations for all deliverables
  • Participate in and support related projects
  • Work closely with internal IT department to ensure system availability and access
  • Partners with IS Architects to deliver major and transformational projects
  • Supports steady-state operations to ensure service level agreements are met
  • Provides day-to-day support to the execution of the Corporate Functions platforms technology roadmap and lifecycle management (LCM) plans
  • Assist in issue escalation management
  • Works with Systems Specialist to load EDI eligibility data received from payers into system
  • Load and maintain member special status flags
10

Responsibilities For Associate Systems Admin Resume

  • Design, develop, and maintain crawlers and document processing/enrichment pipelines that create search indexes using data from structured and unstructured data sources
  • Design, develop, and provide implementation of compelling data visualizations, dashboards, tools, and utilities using Open Source technologies (Java/J2EE, JavaScript, HTML, CSS, D3, etc.) in support of search-based applications
  • Able to engage sponsor s and clients, lead major changes, and effectively coach senior leaders and E2E/IPT Managers
  • Able to engage sponsors and clients, lead major changes, and effectively coach senior leaders
  • Prior experience with: SQL, MS Access, Oracle, Excel, Outlook
  • Able to multi-task and stay focused on priorities in a fast paced environment to meet deadlines
  • Strong team player and able to collaborate with colleagues on complex tasks
  • Proven delivery of a completed system or application as part of a project or developer’s team, preferably with an industry partner

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