Associate Systems Analyst Resume Sample
Kavon Pouros
9965 Davis Pass,
Detroit,
MI
+1 (555) 693 6443
Work Experience
Associate Systems Analyst
04/2016
-
PRESENT
Detroit, MI
- Years of experience: 0 to 1 year in Application Support/Technical Support
- Strong technical background with a working knowledge Linux / Splunk, including log analysis and constructing queries
- Willingness to work on-shift (Days Only Shift Length 12 hours) First Week = Mon,Tues,Fri,Sat,Sun. Second Week Tues, and Thurs
- Perform detailed research and analysis on system issues / errors and provide recommendations on solutions - data corrections, workarounds and/ or creating projects
- Achieve all of the project goals and objectives while adhering to classic project constraints—usually scope, quality, time and budget
- Update documentation for any new projects or processes
- Take ownership of all project deliverables and manage projects calls independently
- Collaborate with multiple upstream and downstream stakeholders for issue clarification/resolution
- Strong Defined Benefits domain knowledge and knowledge on Project Life Cycle & Key Phases
Associate Systems Analyst, Business Systems
12/2010
-
11/2015
New York, NY
- Hands on experience in areas of issue research, analysis, documentation, testing and data validation
- Strong working knowledge on MS Excel & SQL
- Identify, initiate and implement efficiencies that result in improved quality and effectiveness in the projects
- Actively work with EDI vendor and internal application team to resolve production issues
- Works with Service Engagement Team to implement new EDI/RN setup with Trading Partners, prepares mapping requirements, works with EDI vendors on map development, conducts testing and provides post implementation monitoring
- Supports EDI/RN map change, connectivity change, certificate update, and any changes raised by TP or internal business
- Participant in projects and support responsible maps/transaction through entire project life cycle
Associate Systems Analyst, Third Shift
09/2006
-
09/2010
Chicago, IL
- Analyze business issue and resolve complex issues in creative and effective way
- Has good understanding of B2B processes, EDI/RN standards
- Keen to learn business processes and is willing to accept work without too much coding
- Familiar with Oracle ERP system, especially in Order Management system, Distributor Management system. Good to have development experience on Oracle ERP system
- Has experience on Java programming, Oracle DB, PL/SQL, VBA programming
- Good English writing skill, verbal communication skill
- Provide customer service to our customers and business partners and manage daily workflow coordination (group Ad Hoc mailbox) for the ad hoc developers
- Act as the front line liaison to our internal customers and business partners in a consultative role documenting key constraints/business requirements on their ad hoc requests; ensure funding it secured and properly booked
- Provide data ad hoc services globally for RFPs, Litigations, FBI, Production Incidents, governmental regulatory requests, Advisors, Global Marketing/Priceless Cities, key business insights, core releases/enterprise projects, etc.
Education
Oklahoma State University - Tulsa
2000 - 2005
Bachelor's Degree in Computer Science
Professional Skills
- Demonstrate team building skills and work effectively in accomplishing common/group objectives
- Strong analytic and critical thinking skills (troubleshooting, analysis, problem solving)
- Relationship building skills: outgoing and able to build a strong rapport with fellow team members, product owners and customers
- Strong judgment, decision making skills
- Strong judgement, decision making skills
- Demonstrated problem identification, analysis and solving skills required
- Strong communication skills including written, oral, and presentation abilities
How to write Associate Systems Analyst Resume
Associate Systems Analyst role is responsible for analytical, software, languages, customer, troubleshooting, sql, integration, finance, training, database.
To write great resume for associate systems analyst job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Associate Systems Analyst Resume
The section contact information is important in your associate systems analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Associate Systems Analyst Resume
The section work experience is an essential part of your associate systems analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous associate systems analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular associate systems analyst position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Associate Systems Analyst resume experience can include:
- Strong analytical skills, ability to solve complex problems and apply hypothesis-based problem solving
- Strong Relationship and Customer Service skills
- Strong inter-personal and communication skills and ability to interact positively
- Good communication skills (verbal and written in English)
- Work effectively within multiple applications, can easily pick up new – good technical aptitude
- Aptitude for learning Technical skills such as Unix, Big Data, Databases & SQL
Education on an Associate Systems Analyst Resume
Make sure to make education a priority on your associate systems analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your associate systems analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Associate Systems Analyst Resume
When listing skills on your associate systems analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical associate systems analyst skills:
- Possess strong relationship management, collaboration, organizational and prioritization skills with a sense of urgency
- Very good analytical, communication, interpersonal and technical writing skills
- Excellent verbal, written and interpersonal communication and collaboration skills
- Excellent organization, leadership & communication skills
- Strong communication skills with the ability to interact with clients at all levels
- Excellent customer service skills, self directed and eager to learn
List of Typical Experience For an Associate Systems Analyst Resume
1
Experience For Associate Systems Analyst, Business Systems Resume
- Excellent problem solving skills and ability to work in collaborative and independent work situations and environments with supervision
- Experience working with relational databases and querying data for analysis, testing and research
- Deliver quality business intelligence ad hoc solutions in a timely and cost effective manner
- Experience in programming and analysis
- Aggregating/compiling data from multiple systems for reporting needs (CSV/Flat file/Excel/SQL)
- Enhancing the company’s knowledge-base by documenting resolution procedures
- Reviewing and updating knowledge articles that become due each month
- Assisting with annual planning and installation of replacement and expansion computers
- Assisting with testing and deployment of Hospitality application upgrades
2
Experience For Graduate Associate Systems Analyst Resume
- Attending and providing system status reports at scheduled or ad-hoc department meetings
- Creating SQL queries and Crystal Reports to extract data for analysis and reporting
- Configuring and Troubleshooting MS IIS websites
- Presenting and participating in conference calls with clients and coworkers
- Conducting regularly scheduled reviews and maintenance of user security profiles for all Hospitality applications
- Ensuring all Kohler security policies and procedures are understood and enforced
- Ensuring all Hospitality application servers have received and applied monthly security patches
- Providing first-level support for incidents and change-requests submitted by Kohler Hospitality personnel
3
Experience For Associate Systems Analyst, Third Shift Resume
- Working with internal key-users, external vendors and the Kohler Service Desk as necessary to diagnose and resolve problems
- Updating associated knowledge articles when procedures or process-references change
- Coordinating hardware and software purchases through the Kohler IT Order Desk
- Supporting low-end (10 users or less) custom applications for Hospitality businesses and administrative departments
- Working with RDP sessions on Windows 2003/2008/2012/2016 Servers
- Installing software patches and releases for multiple applications / vendors
- Working closely with infrastructure, applications, and vendor teams to resolve incidents
- Analyzing Windows Event Logs and application logs
4
Experience For New Grad-associate Systems Analyst Resume
- Analyzing HL7 messages for real-time and batch HL7 interfaces
- Communicating with clients and management confidently and articulately
- Ensure data integrity of existing systems by monitoring system performance and data metrics
- Maintain system protocols (SOPs) by writing and updating procedures
- Interact with Business and IT teams during the software build or configuration and testing process
5
Experience For Associate Systems Analyst / Systems Analyst Resume
- Knowledge of relational database design, operating systems, networking concepts and systems integration within a structured environment
- For new systems or updates to existing systems author
- Develop enterprise applications and solutions by one of, dependent on system, the following approaches
- Develop concise reporting tools to drive quality and business decisions
- Perform day-to-day activities driven by Standard Operating Procedures (SOPs)
- Adhere to any committed SLA’s, Data Usage & Protection/Privacy and PCI policies, as well as deadlines associated with litigations and government regulatory items from the LFI department
- Collaborate across EDS data teams to ensure quality data delivery of all ad hoc requests
- Obtain a great knowledge of EDS Enterprise Intelligence tools to offer self-help Business Intelligence (BI) solutions to our internal customers
- Participates in Requirements Gathering sessions to formulate and define objectives using various research and fact-finding techniques, such as prototyping, questionnaires, surveys, interviews, sampling, observation, working sessions, and walkthroughs
6
Experience For Associate Systems Analyst Resume
- Prepares functional, system and technical program specifications and requirements using a structured approach
- Apply business and technology expertise to improve business processes and support critical system strategies
- Develops and maintains system and business process documentation
- Ensures that requirement statements are complete, consistent, concise, traceable, unambiguous and verifiable and that they conform to defined standards.Works with software developers to help them understand requirements and to ensure the completeness and accuracy of related documents and specifications
- Participate in Quality Assurance cycles and executes testing to ensure applications satisfy end user requirements using a standard process and testing methodology
7
Experience For Associate Systems Analyst, Business Systems Resume
- Provides end-user documentation and/or training for new or changed system functionality either written, in person, or through web based training
- Contribute to creation of system requirement documentation, design specifications, user manuals, release notes, general system documentation by analyzing business needs and creating or updating systems requirements
- Document system functionality in end-user training materials and documentation
- Analyze business process flows to generate system process flows and requirement
- Analyze interactions among existing systems by reviewing documentation and consulting with peers and subject matter experts as input into the requirements definition and documentation process
- Make system configuration changes to test functional impact
- Evaluate and review test cases to ensure they accurately represent the system requirements
- Partner with Business Analyst to understand the customer’s product-specific requirements and configuration and translate them to technical design specifications and data flow from which programs are developed and coded
- Work with Implementation team to understand the customer’s product-specific requirements and configuration and translate them to technical design specifications and data flow from which programs are developed and coded
8
Experience For Graduate Associate Systems Analyst Resume
- Assists with specifications and documentation of current and future operational scenarios and works with other business areas and client groups to translate business needs into systems solutions and / or business requirements
- Business / tech experience
- Train new users on provisioning process & audit
- Performs testing for software upgrades
- Assists with analysis of probable impact of recommendations and solutions for all client groups
- Assists with post-implementation analysis
- Maintain processes, configuration and documentation for HIS user security model
- Ensure enterprise security regulations are incorporated and maintained in Revenue Cycle Management systems
9
Experience For Associate Systems Analyst, Third Shift Resume
- Maintain dictionaries and user profile maintenance tools
- Maintain security /provision documents
- Manage the bulk load to provision new users for new sites/ workstations
- Provide on call support on a rotational basis
- Reviews security log messages, analyze the issues
- Maintenance of enterprise user profiles
- Bulk load enterprise environmental profiles & reports for all upgrades
- Work with Business Analysts to
- Document business or process needs
10
Experience For New Grad-associate Systems Analyst Resume
- Define technical project scope and objectives
- Deliver applications to align and support overall business strategies
- Application design or configuration documents
- Application installation and operational verification documents
- Configuration of application parameters and workflows to define the behavior of a COTS system
- Using structured software development in a COTS framework (i.e. 4GL for ERP, Basic for Lab, Apex for CRM, scripting for ETL, etc.) to create applications which define or extend the behavior of a COTS system
- Function as an application level system administrator
List of Typical Skills For an Associate Systems Analyst Resume
1
Skills For Associate Systems Analyst, Business Systems Resume
- Demonstrated analytical abilities and problem-solving skills
- Work with global business partners at all levels within the organization demonstrating strong communication skills (both verbal and written)
- Demonstrated management skills to mentor and develop team members and motivate a team to achieve a successful outcome in highly dynamic environment
- Strong organizational, project management and negotiation skills
- Solid customer service, written, oral, and communication skills
- Programming skills in one or more languages and SQL and PL/SQL
- Prior experience and or Working Knowledge of programming languages, coding, development and documentation
- Development or testing experience (instructional experience also counts)
- Analytical skills with an understanding of Business Intelligence solutions for customers
2
Skills For Graduate Associate Systems Analyst Resume
- Basic knowledge of business applications with technical and configuration problem solving skills
- Analytical skills; ability to solve a range of straightforward problems, analyzes possible solutions using standard procedures
- Analytical skills – ask questions and drill into the fine grain technical details
- Do root cause analysis and communicate effectively to the business or our customers
- Communicate effectively with peers and other teams
- Experience of relevant work experience
- Proven ability to manage multiple activities of varying complexity while prioritizing and focusing on critical tasks and issues required
3
Skills For Associate Systems Analyst, Third Shift Resume
- Demonstrated experience with Service Delivery / Incident Management Process
- Demonstrated ability to prioritize, meet deadlines, and deliver high quality output that address business needs and requirements
- Basic SQL query skills required
- Basic PC skills in MSOffice Suite
- Previous experience with application troubleshooting, working through and resolving technical application-related issues required
- Previous experience with application troubleshooting, working through and resolving technical application-related issues desired
4
Skills For New Grad-associate Systems Analyst Resume
- Experience in Oracle (including 10 or 11), SQL, PL/SQL, Unix, Shell scripting, Oracle Forms & Reports
- Experience in Performance Tuning, Data Fixing and Workload Automation
- Hands-on experience in 24x7 production support in large distributed batch data processing environment involving petabytes of data
- Experience leading projects and working in a team environment
- Experience working with Windows and Linux-based operating system configuration and support
- Previous experience with application build, testing, training and Go Live support required
- Experience in Production support working in a globally distributed team
5
Skills For Associate Systems Analyst / Systems Analyst Resume
- Experience in Production support working in a globally distributed team
- Experience with application support organization working in 24 7 environments
- Strong self-motivation, sense of ownership and ability to retain focus under stress during crisis situation
- Any process level transaction processing experience and exposure to MS Office tools
- BA/BS in Computer Science, Information Systems, or related field, or equivalent knowledge acquired by work experience and training
- Experience working as an IT intern or other associate IT related role
- Up to 2 years entry level to moderate experience in providing technical support and maintenance on applications
- A hands on or eductional experience working various aspects of the Software Development LifeCycle
6
Skills For Associate Systems Analyst Resume
- Up to two years experience working with Windows Server 2003/2008/2012/2016 and exposure to HL7 interfaces
- Proven track record of completing projects independently
- Partner across various internal teams and external vendors to ensure effective execution, leveraging scale and project demand warrants
- Good Grasp for technology and technical terminology
- Strong commitment levels from a results/solutions delivery perspective
- One year of experience in systems analysis and application program development
- Demonstrated ability to execute the stated job requirements
- Two years’ experience in the business systems environment and able to handle concurrent assignments
- Experience in Software Development and level 3 production support role
7
Skills For Associate Systems Analyst, Business Systems Resume
- Experience in Software Development and level 3 production support role
- Prioritize and perform multiple tasks simultaneously and deliver on time with quality
- Demonstrated ability to absorb, analyze, and understand new information, technologies and practices quickly required
- Execute independently Experience in Application testing Self-starterIL - Chicago, TX - Richardson
- Technical support experience
- Knowledge of SQL, and experience with database client tools with databases like Oracle and SQL
8
Skills For Graduate Associate Systems Analyst Resume
- Experience
- B.Tech in any stream but with relevant experience or BCA with 2 – 3 Years of Exp
- Relevant work experience with in large scale project or sizable team with a mixture of local & offshore developers
- +1 years of related experience and analysis is required
- Good technical knowledge and capability
- Experience with technical system design and standard software technical documentation
- Up to two years experience in the Health information technology field
- Experience with defect and change management processes
9
Skills For Associate Systems Analyst, Third Shift Resume
- Working knowledge of SDLC, testing methodology, and quality engineering required
- Working Knowledge of MS Office suite, with an emphasis on Excel functions and features
- Understanding of FTP Protocols, SQL, and UNIX Command Line
- Be accountable for tactical day-to-day activities including estimating, scheduling, test planning, execution, and risk assessment
- Passion for finding issues and a desire to break things while testing beyond an application’s limits
- Basic Understanding of programming and development of software applications
- SQL or PL/SQL, specifically with querying and reporting
- MCA, BCA and Engineering graduates looking for technical work
10
Skills For New Grad-associate Systems Analyst Resume
- Work with various stakeholders for finding opportunities for automation, deploy applications in different platforms like Citrix servers and so on
- Prepares systems flow charts and logic diagrams to describe existing and proposed operations
- The Systems Analyst performs research and analysis of customer issues and provides solution by referring to well defined client plan rules
- The Systems Analyst is required to work with third party US vendors in resolving the customer issues
- Flexible to working in shifts – From 1:00pm IST to 10:00pm IST
- Flexibility to work in shifts and during weekends and extended hours when needed
List of Typical Responsibilities For an Associate Systems Analyst Resume
1
Responsibilities For Associate Systems Analyst, Business Systems Resume
- Experience in one or more of Applications Engineering or Configuration, Software Design, Software Documentation, Software Development, Software Requirements, Information Analysis, or Software Maintenance
- Potential to understand of cGMP, 21 CFR Part 11, and related regulations associated with Bio/Pharmaceutical/Med product manufacturing and best practices (e.g. ISPE GAMP)
- Comprehend technical information related to biotech equipment, computer and network hardware, and the associated regulatory expectations relating to them
- Independent problem solving skills, self-direction
- Analytical and problem-solving skills and the ability to interpret data
2
Responsibilities For Graduate Associate Systems Analyst Resume
- For specialized systems (ie. ERP, MES) effectively set options to change the way the program works (configuration responsibilities)
- Work experience in product manufacturing and/or medical device manufacturing and testing environment an asset
- Encourage the use of standard functionality prior to developing custom solutions. Strive for simplicity in design
- Previous experience in business model & process analysis and reporting
- TM1 technical and end user experience including template creations
- Experience in the following systems: Tableau, Cognos or any other BI tool
- Employs standard system development tools and methods to meet requirements for validation and FDA audits
3
Responsibilities For Associate Systems Analyst, Third Shift Resume
- One – two years of experience with software development
- Experience with client-server application design and development an asset
- Working knowledge of Planning Budgeting Forecasting Systems
- Documenting project and change work with MS Office and Visio tools
- Working towards tight deadlines on a regular basis (monthly, quarterly and annually)
- Formulates original solutions in troubleshooting non-routine problems and researching customer questions
- Utilize and maintain applications, including the use of technologies, tools, established processes, and concepts necessary to develop quality IT solutions
- Attend training and/or industry seminars as appropriate, to stay abreast of current technologies, trends, and directions
- Creative problem solving and ability to mitigate risk
4
Responsibilities For New Grad-associate Systems Analyst Resume
- Proficient with MS-SQL Transact-SQL Language and writing complex stored procedures
- Proficient with MS-SQL Server Reporting Services
- Participate in application testing script generation and execution
- Code standard enhancements and update existing functionality
- Install operating programs and procedures in coordination with computer operations and user departments
- Analyze and solve routine problems by identifying root causes, issues or approaches
5
Responsibilities For Associate Systems Analyst / Systems Analyst Resume
- Assist in software coding as required
- Produce test plans and test results to ensure all scenarios are covered to your best knowledge. This includes performance and load testing scenarios
- Proactively seek opportunities to continuously improve existing systems
- Participate in data preparation and formatting for large volumes of data for various lines of business
- Able to quickly understand requirements and issues when working remotely from the business
- Track record of completing tasks and./or projects on time and within budget
6
Responsibilities For Associate Systems Analyst Resume
- Coordinates or performs troubleshooting efforts and customer communications
- BS (obtained or in progess) in Computer Science, Computer Engineering or relevant technical discipline required
- Self-motivating, takes ownership
- Analyze data patterns and trends to ensure proper coverage when testing
- Evaluate current implementation and testing procedures and practices and drive continuous improvement around processes
- Basic knowledge of company supported hardware, software and operating systems to include configuration and connectivity
- Perform technical application configuration and configure / run reports at user request
- Possess technical knowledge of application technology
7
Responsibilities For Associate Systems Analyst, Business Systems Resume
- Work with Business Analyst and project team to understand the customer’s product-specific requirements and configuration and translate them to technical design specifications and data flow from which programs are developed and coded
- Codes, tests, debugs, implements, and documents programs or technical configuration with direction and assistance
- Perform Soarian technical application configuration
- As applicable, can provide knowledge transfer with other team members to improve overall team education level
- Take ownership for the assigned task and timely inform the progress of the project / task to all stakeholders
- Providing ad-hoc reporting services to the group’s departments and businesses utilizing a variety of report writing tools (Crystal Report Writer, R&R Reports, Microsoft Access, Microsoft Excel)
- Assist in the analysis and definition of system scope, objectives, and costs based analysis on both business and user needs
8
Responsibilities For Graduate Associate Systems Analyst Resume
- Participate in all activities required to develop and prepare technical requirements
- Coordinate IT development activities with the enterprise IT team
- Provide support for development and test environments
- First point of contact for Level II support
- Keep abreast of new developments within the organization and industry
- Under the supervision of more senior staff, performs as liaison for EIS to the functional Department with the selected software and hardware throughout design, implementation and maintenance phases of the system
- Assists with upgrade, enhancement, implementation and SDLC support for applications/systems/software
- Documents and assists with change management process for technical and functional changes to systems/software/applications
- Gathers functional requirements from user departments, develops functional design and specifications documentation for changes/fixes/enhancements
9
Responsibilities For Associate Systems Analyst, Third Shift Resume
- Responds promptly to customer needs
- Develops documentation (specifications, logic flows, test scripts, etc.)
- Adapt quickly and follow the established system life cycle (SLC) process and documentation templates
- Work under the direction of the team lead and senior team members to provide technical and application support for electronic document software, enterprise data management, enterprise forms automation, enterprise patient identifier, and EMR systems
- Participate in 24x7 after hour’s on-call support rotation for multiple applications
- Work independently and communicate with hospital staff, clinicians, and physicians
- Test and debug applications to ensure quality, under general supervision
- Gather and analyze requirements to support user needs
- Translate business needs and problems into systems design and technical solutions with assistance
10
Responsibilities For New Grad-associate Systems Analyst Resume
- Work well within a team environment and seek involvement from others and areas to solve problems
- Support overall sustainment operation of Defense EM Mass Warning Notification, E-911, and Audio Visual Notification Systems including the management, operation, and maintenance of associated hardware, software, and processes. Utilize and demonstrate expert understanding of the knowledge required for each
- Provide timely and expert incident management services in strict adherence to the Service Agreement Level (SLA) metrics and Key Performance Indicators set forth by the program
- Communicate, plan, schedule, document, and manipulate data (spreadsheet and databases) for existing metrics and EM related issues as needed
- Analyze, review, measure, and report on Service Level Performance against agreed upon SLA and provide ongoing recommendations for process improvement
- Collect information to analyze and evaluate existing or proposed application designs
- Provides expertise and input in project plans, goals, deadlines, testing, implementation, changes, upgrades and post live support of assigned systems
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