Systems Analyst Associate Resume Sample
Brannon Wilderman
3260 Green Spur,
Houston,
TX
+1 (555) 401 7208
Work Experience
Systems Analyst Associate
10/2017
-
PRESENT
Boston, MA
- Enters basic software configurations to meet user needs
- Contributes to the creation of accurate documentation of process, procedure, and system/application configuration
- Two years working with major enterprise systems; IBM Tririga, FAMIS/NUFM, PeopleSoft Financials, InfoEd, Cognos TM1 or applications of similar breadth of functionality/usage
- Perform the design, development, implementation, operation and maintenance of student information and other university systems to meet user needs
- Design, write, and run database queries and reports to support Arizona State University's (ASU) federally-mandated Student and Exchange Visitor Information System (SEVIS) reporting to the U.S. Department of Homeland Security (USDHS)
- Provide support in the SEVIS reporting compliance for students and scholars including immigration document issuance, mandatory SEVIS check-in, enrollment management audit, SEVIS daily and periodic reporting through the use of existing database application and SEVIS RTI environment
- Provide PeopleSoft technical support
- Maintain knowledge of the functions and capabilities of database systems; write complex SQL; perform programming tasks associated with database standards; coordinate specifications
- Assist in analyzing requested database changes for impact on processes or applications
Business Systems Analyst Associate
09/2010
-
08/2017
Houston, TX
- Assist in troubleshooting software and custom applications
- Collaborate with other staff on a variety of projects related to international student and scholar immigration compliance
- Identify causes of problems when hardware and software are not operating properly and take appropriate action; repair or resolve a wide variety of problems and confer with or escalate problems to vendors, contractors, or others in the university to assure that resolution is reached
- Coordinate with other information technology organizations including the central IT organization to ensure optimal use and efficiency of applications and related resources
- Develop and improve user systems procedures; prepare systems documentation
- Develop and recommend alternative solutions to existing systems and processes; apply the techniques and principles of process and procedure reengineering in the design and development of new systems and process
- Design, develop, implement, and maintain reports related to departmental supported applications
- Mentor, train, schedule, and advise staff responsible for delivering various routine services
- Develop and deliver instructional training on the use of supported technology products and systems, and provide personalized instruction one-on-one to meet specialized needs
Senior Business Systems Analyst Associate
12/2006
-
06/2010
New York, NY
- Develop and prepare operational plans and reports on project status
- Establish and maintain effective communications with customers, other technology specialists, and vendors about services
- Work experience in a business analyst (system administration) role supporting a Sales/Marketing organization
- Participates with senior analysts, end users and peers to ensure that user requirements are gathered, analyzed, all gaps are documented, and all deliverables completed (adhering to approved methodology and documentation standards)
- Identify and implement new procedures based upon capability found within database tools
- Participates with functional users and technical staff to determine best approaches, ensuring that approved solutions are implemented in a timely and correct fashion
- Experience in on-going training sessions attendance and technical skill
- One or more years of related experience in related field
- Experience in operational databases, software configuration control
Education
Evangel University
2001 - 2005
Bachelor's Degree in Business
Professional Skills
- Strong verbal and written communication skills with demonstrated ability to communicate effectively to both technical and non-technical audiences
- Excellent skills with MS Excel (pivots), Powerpoint
- Prior experience in training others
- Strong experience with requirements gathering, systems analysis, functional design, documentation, problem resolution, and release management
- Develops skills necessary to develop solutions to business system problems
- Significant technology experience, working in a complex multi-platform environment
- Experience of working in a large financial organisation
How to write Systems Analyst Associate Resume
Systems Analyst Associate role is responsible for training, excel, insurance, design, reporting, immigration, security, database, finance, software.
To write great resume for systems analyst associate job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Systems Analyst Associate Resume
The section contact information is important in your systems analyst associate resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Systems Analyst Associate Resume
The section work experience is an essential part of your systems analyst associate resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous systems analyst associate responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular systems analyst associate position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Systems Analyst Associate resume experience can include:
- Strong Communication skills are very important for this role
- Collaborate with Quality Management to perform functional testing, validating business requirements
- Experience in preparing system for operational usage
- Demonstrated ability to create a positive and professional business relationship with internal and external clients
- Provide timely and effective communication regarding work status to appropriate stakeholders
- Knowledge of and/or experience in requirements gathering and development
Education on a Systems Analyst Associate Resume
Make sure to make education a priority on your systems analyst associate resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your systems analyst associate experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Systems Analyst Associate Resume
When listing skills on your systems analyst associate resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical systems analyst associate skills:
- Experience using Microsoft Excel; insurance and business experience
- Experience of complex issues with proper troubleshooting skill is required
- Working technical experience with configuring and supporting databases and business enterprise applications in production environment
- Previous experience working with admissions application systems
- Experience with Microsoft Office Suite (including Word and Excel), Agile Business Analysis, Business Process Analysis and Structured Systems Analysis
- Hands-on database SQL support and troubleshooting experience
List of Typical Experience For a Systems Analyst Associate Resume
1
Experience For Business Systems Analyst Associate Resume
- Partner with internal organizations (Client Org, Customer Engagement, Marketing Operations, Growth Analytics, etc.) to support athenahealth’s business applications portfolio
- Operations Analysis - Independently evaluates documents operational performance, diagnoses issues/incidents, completes service requests/problem resolution for basic / most common business systems or processes
- Report Writing - Experienced using advanced features of desktop office software tools such as Excel Macros, complex MailMerge. Experienced using basic features of programming like specialized analysis and reporting tools such as FOCUS, HTML, report writers and query tools such as Crystal Report Writer
- Lead and execute small-scale projects – communicating an understanding of scope, schedules, processes, risks, and issues
- Assists in implementing process changes to improve user’s ability to do the work they need to do
- Collaborate in the creation and execution of business and technology roadmap and initiative planning
- Assists in the design and implementation of new or enhanced business systems following IT standards
- Attends trainings and seminars on best practices for knowledge share with larger Admissions organization
- Analyze and make improvement recommendations to business processes, application features, data change to resolve defects or enhance business capabilities
2
Experience For Business Systems Analyst, Associate Resume
- Collaborate with other IT teams such as architecture, shared services, rollout, and operation services to deploy and deliver technical solutions
- Act as a domain expert in the disciplines of the business, understanding workflow, data, and supporting applications to provide support to both the business and IT
- Participates as a project team member as assigned
- Prepares user procedures and explains flowcharts
- Prepares detailed report and screens format layouts
- Prepares user manual and system documentation
- Performs tasks within implementation plans
3
Experience For Senior Business Systems Analyst Associate Resume
- Performs user tests and evaluates results
- Acts as liaison between IT and user to define and resolve routine systems problems
- Updates documentation to reflect system changes and enhancements
- Utilizes standard Rosemount tools to achieve solutions to routine business problems
- Provides 24x7 on-call assistance in support of production business systems
- Interface directly with business users to gather, track, and prioritize business requirements, and translate them into technical system requirements for development team
- Analyze and make improvement recommendations to business processes and application features to resolve defects and/or enhance business capabilities
- Evaluate key interfaces and interdependencies of core application components and systems
4
Experience For Systems Analyst, Associate Resume
- Escalate issues and propose solutions where appropriate
- Contribute to team best practice and process improvements
- Under direct supervision, the Business Systems Analyst – Associate supports multiple client implementations for Companion App customers across the Card Services platform
- Experience with systems analysis, functional and technical design
- Configure CSM workflows/functionality and conduct user acceptance testing with users. This means being a subject matter expert on CS Platform functionality
- Partner closely with our CSMs via various channels, including training on process workflows
- Analyze the data coming from different branches of MUFG, map the data with C-Hub fields and load them in the application
5
Experience For IT Systems Analyst Associate Resume
- Perform quality assurance testing in C-Hub and work with users to complete the UAT
- Comprehends, supports and follows the standard Card Services process for implementation projects
- Collaborate with other IT teams such as Shared Services, Rollout, and Operation Services teams to deploy and deliver
- Contribute to application development, quality assurance efforts, team best practice and process improvements
- Work with stakeholders to conduct discovery, articulate the business problem, identify business requirements and set measures so that our CSMs are as successful as possible
- Overall work experience
6
Experience For Gcts Systems Analyst Associate Resume
- Data analysis experience
- Reconcile the data and work with local business support teams in different regions/branches of MUFG to troubleshoot issues and/or answer the questions
- Iterative & incremental development
- Our Mission: To unleash our collective potential to unbreak healthcare
- Runs and maintains critical systems and operations at set times
- Works directly with Project Managers, Business Analysts, Application Developers and Customers to ensure software and processes are maintained
7
Experience For Systems Analyst Associate Resume
- Liaison between functional project team and technology support organization to ensure timely, complete and accurate communication of status
- Work directly with Project Managers, Business Analysts, Application Developers and Customers to ensure software and processes are maintained
- Troubleshoot, analyze and escalate software and hardware issues as needed to ensure resolution and keep systems operational
- Participate in cross-functional teams to provide recommendations on new initiatives or projects
- Work with IT, functional analysts and vendors on small to medium projects to coordinate system enhancements
- Document processes clearly and thoroughly, and train others on these processes
- Assists with the development and installation of assigned systems
- Documents end-user issues and recommends steps to prevent recurrences
- Media Delivery (MediaSite)
List of Typical Skills For a Systems Analyst Associate Resume
1
Skills For Business Systems Analyst Associate Resume
- Experience with supporting enterprise application like STAT, TOAD, ImageNow, or MicroSoft
- Experience working in a customer service oriented or time-sensitive environment driven by project timelines
- Operate as a member of a systems administration team
- Experience with Microsoft Office Suite, especially Excel and other data analysis tools
- Experience with a structured software implementation methodology is highly desired
2
Skills For Business Systems Analyst, Associate Resume
- Develop recommendations and coordinate issue resolution with Information Technology (IT) and outside service providers based on business unit priorities
- Experience in implementations, business systems analysis, project management or coordination
- Related work experience
- Work experience in the functional area of business systems analysis
- Experience with systems analysis and functional design
- Experience with documentation and problem resolution
- Understanding of Windows operating systems and windows patches
- Working knowledge of business-specific application system (e.g., SAP, self-service, applicant tracking)
3
Skills For Senior Business Systems Analyst Associate Resume
- Working knowledge of webservices environments and architectures is desirable
- Participates in the planning, installation, implementation, upgrade, problem determination and resolution involving software programs
- Generates reports as requested, including writing specifications for custom reports
- Work closely with development resources in identifying and resolving production issues escalated by our production support team
- With supervision, develops business solutions, according to standards, using current technologies
4
Skills For Systems Analyst, Associate Resume
- Develops understanding of, and applies IT project methodologies during projects’ lifecycles
- Manage and maintain software to include upgrades, performance monitoring, and preventive maintenance
- An understanding of database and data warehouse concepts and healthcare data
- Basic understanding of JavaScript, HTML, XML, SQL, SQR, web services and SES
- Gathers information, identifies causes of problems and takes appropriate action to resolving issues for a multitude of software and processes
- Assists in development and execution of test plans; works closely and in conjunction with technical staff during build and implementation of solutions
5
Skills For IT Systems Analyst Associate Resume
- Develops and delivers instructional training on the use of supported technology products and systems, and provides personalized instruction as needed
- Maintains knowledge of structure and location of various available data sources to assist in creation of queries and applications utilizing that data
- Provides input on application testing and performance of tests
- Maintain the integrity and the functionality of business unit systems by performing system and database maintenance
- Communicate new system functionality to department and assists users in understanding implications
- Tests and troubleshoots existing and proposed assigned system(s)
- Provides support and troubleshooting to end users
- Partner with clients to define scope and objectives based on business needs and deep understanding of end-to-end business processes
- Assists in user training
6
Skills For Gcts Systems Analyst Associate Resume
- Maintains business systems following IT standards
- Provides user training on systems changes or enhancements
- Supports and processes the escalation of system issues using standard Rosemount tools and procedures
- Develops understanding of interaction of Rosemount business systems
- Exposure to and knowledge of Autosys would be beneficial
- Knowledge of distributed technology would be advantageous
- Knowledge of Fixed Income securities
- Fixed Income Attribution methodologies
- In the review of existing systems and processes, applies the techniques and principles of process and procedure reengineering in the design and development of new systems and process
7
Skills For Systems Analyst Associate Resume
- Where possible develops and recommends alternative solutions to existing systems and processes. Mentors, trains, schedules, and leads staff responsible for delivering various routine services
- Develops and prepares operational plans and reports on project status
- Work directly with users to develop systems enhancements and resolve production problems
- Participates in test process for new development, report modification and functionality enhancement
- Analyze business and user needs, document requirements, and revise existing system logic difficulties as necessary under direction of experienced Business System Analysts
- Coordinate establishing, documenting, and implementing procedures and tasks instructions for the company
8
Skills For Business Systems Analyst Associate Resume
- Assist in developing project plans and schedules, including requirements, tasks, and work assignments
- Responsible for maintenance, enhancement and interface of assigned application systems
- Interface with and support customer in the operation of applications and systems
- Perform single function tasks that tend to be of moderate size and scope
- Gather, elicit, and define requirements, specifications and business processes for small projects with minimal oversight
- Perform root cause analysis of system problems and provide corrective actions
- Work with departments to ensure user acceptance, execution and successful transition
- File storage management (SAN) support for 500+ users
9
Skills For Business Systems Analyst, Associate Resume
- Windows server installation, configuration and maintenance
- Sit or stand for extended periods of time and walk moderate distances to perform work
- Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse (75%); frequently required to stand for varying lengths of time and walk moderate distances to perform work (25%)
- Interpret complex sponsor regulations
- Ability and desire to work in a team-oriented, collaborative environment
- Intermediate knowledge of JavaScript, HTML, XML, SQL, SQR, web services, and SES
- Knowledge of higher education or commercial sector business practices
10
Skills For Senior Business Systems Analyst Associate Resume
- Familiarity with Technolutions Slate platform
- Knowledge of Business Process & Requirements Elicitation, Requirements Elicitation and Requirements Management
- Demonstrated and strong hands-on experience as a Business Systems Analyst, Systems Analyst, Technical Analyst or a related discipline with an emphasis on delivering cutting edge technology within finance
- Knowledge of databases and ability to write queries in SQL
- Business intelligence application design
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