Associate Business Systems Analyst Resume Sample
Douglas Moore
33883 Muller Isle,
Detroit,
MI
+1 (555) 560 2346
Work Experience
Associate Business Systems Analyst
12/2017
-
PRESENT
Phoenix, AZ
- Managing the department’s common share drive and Confluence knowledge management system
- Adapt in a dynamic work environment, learn quickly and solve problems; work a flexible schedule to accommodate business needs
- Detail oriented with the ability to work with others during time constraints to meet deadlines
- Provide support of existing IT Systems and also help scope new IT system needs in support of ongoing projects
- Responsible for small to medium special projects, quantitative and qualitative research, requirements gathering, process design and modification, and report development
- Analyze data, develop some web functionality, and produce some reporting
- Develops functional designs for enhancements
- Applies business and technology skills to deliver designs in line with business expectations
Senior Associate Business Systems Analyst
04/2014
-
10/2017
San Francisco, CA
- Understands the business problem and technical design, and develops test cases in alignment
- Collaborates with senior BSAs and technical team to develop test cases
- Experience with scaled agile frameworks or agile projects
- Apply testing best practices to ensure end to end accuracy of business transactions
- Validate operational and financial completeness and accuracy
- Translate business processes and requirements to system and performance requirements
- Reverse engineer defects identifying the root cause and define required steps to resolve
- Maintain a systems thinking mindset to provide holistic solutions to business opportunities
- Work effectively across a diverse cross-organizational team
Co Op Associate Business Systems Analyst
03/2011
-
12/2013
Boston, MA
- Knowledge of SAFe/ Agile
- Interacts and effectively communicates with cross-functional team members to address inquiries and promote the value of business systems tools, including but not limited to, Field Service applications (salesforce.com for Services, Field Service Lightning, Communities), Procurement applications, and Logistics applications
- Works with functional leads to develop new requirements for the design and implementation of new business systems tools
- Develops, maintains, and performs processes to continuously monitor data quality and integrity in platform applications (including ticket management & user licensure management)
- Proactively communicates and collaborates with internal staff to analyze information needs and functional requirements
- Applies general organizational knowledge of the business and systems processes in problem analysis
- Provides leadership with information for decision making and planning
- Provides Ad-hoc reporting inquiries including but not limited to
Education
University of Maine at Farmington
2006 - 2010
Bachelor's Degree in Computer Science
Professional Skills
- Excellent written and verbal communications skills, as well as interpersonal skills
- Excellent communication, training and speaking skills
- Competent in prioritization, organization, and decision-making skills
- Problem solving ability (to include analytical, prioritization, and escalation skills.)
- + Experience with basic Project Management skills is a pre
- Experience with basic Project Management skills is a pre
- Advanced competency in prioritization, organization and decision making skills, ability to maintain confidentiality at all times
How to write Associate Business Systems Analyst Resume
Associate Business Systems Analyst role is responsible for training, business, interpersonal, design, analysis, coaching, communications, organization, presentation, microsoft.
To write great resume for associate business systems analyst job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Associate Business Systems Analyst Resume
The section contact information is important in your associate business systems analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Associate Business Systems Analyst Resume
The section work experience is an essential part of your associate business systems analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous associate business systems analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular associate business systems analyst position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Associate Business Systems Analyst resume experience can include:
- Continually grow business acumen and leverage skills, knowledge and understanding to influence / drive all behavior
- + Willing and able to quickly absorb new information and learn new skills
- Problem-solving skills to eliminate issues and improve processes and efficiencies
- Strong sense of ownership, self-starter, strong communicator, passionate to contribute to high-quality products and services
- Collaborates with Finance on reporting & validation
- Measures process effectiveness by producing scorecard based on transactional data
Education on an Associate Business Systems Analyst Resume
Make sure to make education a priority on your associate business systems analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your associate business systems analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Associate Business Systems Analyst Resume
When listing skills on your associate business systems analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical associate business systems analyst skills:
- Effectively manage changing priorities
- Motivated 'self-starter' with good problem solving and analytical skills
- Exceptional written communication skills with experience in delivering enterprise-wide communication
- Effective strategic management, project management and organizational skills
- Willing and able to quickly absorb new information and learn new skills
- Opportunities togrow your skills through on the job coaching and formal training
List of Typical Experience For an Associate Business Systems Analyst Resume
1
Experience For Senior Associate Business Systems Analyst Resume
- Strong experience troubleshooting
- Exceptional communications (written and oral), change leadership and customer service skills
- Time management skills to stay focused and meet deadlines
- Intermediate to Advanced skills in SharePoint
- Quantitative, statistical, and data analysis and interpretative skills
- Experience with PC based office tools, such as, Microsoft Office, Lotus Notes. Experience with Web navigation and software
- Technology, accounting or finance experience
- Experience with software requirements elicitation, analysis and documentation, and requirements confirmation, including in an agile environment
- Experience with Pricing and Revenue Systems
2
Experience For Ist-associate Business Systems Analyst Resume
- Demonstrated ability to accomplish goals
- Be able to wear different hats as the project requires and blend your analytical and project management skill set
- Demonstrated ability to interface with and influence personnel at all levels
- Experience in a multidisciplinary scientific or production environment
- 6 months business-related work experience in a customer support or industry-related position
- Experience in IT, Data Analysis, or Project Management
- Proven ability to learn new business domains and technical applications
3
Experience For Co Op Associate Business Systems Analyst Resume
- Experience on mobile first development
- Previous experience with ERP systems, SalesForce or HRMS systems
- Experience with healthcare claims forms
- Experience in Business
- Proven ability to drive change & a willingness to discover new business approaches
- Proven ability to navigate projects with different solution teams at once
- Gains experience in information systems, business operations, and requirements analysis,
- Providing technical training to internal business users
4
Experience For Associate Business Systems Analyst Resume
- Delivers System / Solution Maintenance including but not limited to
- Monitors and prepares for systems updates (change management, impact analysis, and training where needed)
- Assist to facilitate training environment and conduct trainings for users
- Contribute to technical design decisions. Document design using technical specifications
- + Fluent in the English language (verbally and in writing)
5
Experience For Senior Associate Business Systems Analyst Resume
- Participate in projects to build and improve independent distribution systems and processes, primarily utilizing Agile project methodology
- Familiarity on unix command line and navigating unix file system
- Develop presentations for internal audiences and data gathering and business analytics
- Assist in building solutions to meet internal/external client's needs
- Knowledge of Investments; Asset Management and/or Financial Reporting
- Intermediate level of knowledge about Accounting or Tax
- Document requirements gathered during the sessions in the form of Features and User Stories
- Work with all players on scrum team to ensure requirements are understood and all questions answered through Feature Refinement and User Story Grooming
6
Experience For Ist-associate Business Systems Analyst Resume
- Deep level of understanding of all Google G-Suite products (Google Docs, Sheets, etc.)
- Seek and obtain relevant information needed by the business for decision making
- Self-starting, self-motivated personality
- Attention to detail. Critical thinking is key
- Writing technical procedure documents and communications for users to follow
- B.S. in Accounting, Information Technology, or Finance
- Conduct application monitoring
- Creates reporting dashboards
7
Experience For Co Op Associate Business Systems Analyst Resume
- Assists relevant business units with data queries, trends, analytics, …
- Completes SFDC and other applicable systems information extracts
- Manages Issue Triage – Completes investigation, root cause analysis, and engages stakeholders for issue resolution
- Suggests and drives business and project process / workflow improvements where appropriate
- Provides project management capabilities and recommends improvements
- Identifies, develops, and evaluates alternatives to meet business requirements. Coordinates with internal and external business partners in designing and developing new systems, processes, and procedures. Coordinates, plans, and performs enhancements, upgrades, and on-going maintenance
8
Experience For Associate Business Systems Analyst Resume
- Reviews, analyzes, tests, and recommends new software applications and equipment. Assists with test plans and related quality reviews with business partners. Assists in maintaining vendor relationships
- Contributes to the development and implementation of comprehensive communication and training plans and materials for internal and external business associates and customers
- Experience with various tools such as Microsoft Office, Google Sites, etc
- Test-driven development, agile environment (Release train, stable teams)
- Directly supports system transformation efforts
9
Experience For Senior Associate Business Systems Analyst Resume
- Assists with the identification, development, and evaluation of alternatives to meet business needs
- Collaborates with others to complete the documentation of projects and implementation procedures
- Provides specialized administrative support for senior level executives/managers to include
- Advanced verbal and written communication and human relations skills. Strong attention to detail, problem solving and decision making abilities. Creativity, diplomacy, sound judgment, and initiative
- Work cross functionally across the organization in a highly collaborative manner
- Overall tech savvy with an ease and ability to learn new programs quickly
- Under general direction and guidance from project resources, gather, analyze and document business and user requirements (both functional and non-functional) for technology solutions that address business needs
- Assist in identifying potential solutions for the business
10
Experience For Ist-associate Business Systems Analyst Resume
- Work on a variety of projects aligned to Surety’s eBusiness roadmap strategies
- Familiarity with project management approaches, tools and project lifecycle phases
- Assist to translate high-level business requirements into functional specifications for the organization and manage changes to such specifications
- Gather and document functional requirements. Collaborate in the root cause analysis of incidents
- Contribute to the design of functional solutions. Document design using functional specifications. Collaborate with IT partners to ensure that functional designs are appropriately translated into technical designs
- Identify and recommend availability requirements in business terms through careful business process analysis
- Identify areas of business process performance problems and partner with peers to resolve
List of Typical Skills For an Associate Business Systems Analyst Resume
1
Skills For Senior Associate Business Systems Analyst Resume
- The role requires strong presentation skills, as well as analytical, problem-solving, creative thinking, and communication skills
- Business skills including the following: documentation, presentation, interpersonal, and communication
- Proven ability to work on multiple projects with varying priorities while meeting tight deadlines
- Demonstrated experience supporting two or more managers and/or senior level managers
- Able to communicate effectively orally and through written correspondence with all employee levels within the company as well as outside resources
- Very proficient computer skills with thorough knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Experience using Microsoft Excel (importing data and filtering / sorting, pivot tables) and Microsoft Word (using templates)
- Experience using programming languages including Python, Perl, C/C++, Java or others in a Unix environment
- Experience in business analysis that includes time spent gathering and documenting business requirements
2
Skills For Ist-associate Business Systems Analyst Resume
- Able to acquire, demonstrate and apply basic understanding of Substation, Distribution System and Distribution Dispatching functions and procedures
- Experience writing pivot tables and producing reports in Excel
- Experience with reporting and query building tools, preferably Tableau and SQL Developer
- Experience with creating visuals to aid in projects (PSD's, Vizio, etc)
- SQL experience with working knowledge of relational databases and database structures and ability to write queries
- Experience working as a Business or Information Technology Systems Analyst
- Experience participating in the creation and implementation of new standards and procedures
- Experience with statistical data analysis using R/Matlab
- Experience in large-scale data analysis and parallel computing
3
Skills For Co Op Associate Business Systems Analyst Resume
- Experience with laboratory molecular biology and DNA sequencing technologies
- Able to demonstrate understanding of the deregulation rules and regulations as they apply to electric distribution operations
- Experience on Tax and Accounting, Financial or Legal management software as an Analyst
- Experience on writing test scenarios
- Work with developers, QA testers, validation team members, and managers to create and analyze project documentation
- Motivated, self-directed and able to prioritize
- Conduct effective investigation, diagnosis and root cause analysis of incidents / problems
- Develop, implement and document solutions in a timely manner and validate with system users that service has been restored
4
Skills For Associate Business Systems Analyst Resume
- Familiar with website design/ user experience
- Experience in an international corporation is a pre
- Organize, prioritize, and complete a high-volume of projects simultaneously with efficiency, and with minimal errors
- Impeccable organizational, prioritization, and time-management abilities
- Participates in internal and external department projects. Manages priorities and/or deadlines and smaller projects
- Bachelors (combination of degrees allowed in computer sciences) 1-2 years progressive I/T experience
5
Skills For Senior Associate Business Systems Analyst Resume
- Begins to outline improvements and revisions for low complexity or standard business processes with guidance from more experienced colleagues
- Financial Services industry knowledge and/or experience is helpful
- Hands-on Workday or HRIS experience required
- Medicare/Medicaid claims experience
- Writing pivot tables and pulling queries to produce reports out of Excel daily
- Navigating complex issues to determine if a Medicare/Medicaid claim is paying correctly. Ability to work independently to see issues and correct
- Working knowledge in relevant software application
- Working with internal and external partners related to independent distribution
- Understanding of Oracle Database design/development, normalization, SQL, PL/SQL, and functions
6
Skills For Ist-associate Business Systems Analyst Resume
- Performs entry-level analyst work, including reviewing, analyzing, and evaluating basic business. systems, processes, data, and user needs
- Provides references for users by developing and maintaining documentation, providing support, and training for basic processes
- Performs entry-level analyst work, including reviewing, analyzing, and evaluating basic business systems, processes, data, and user needs
- Fluent English speaking, writing, reading and listening
- Assisting internal business teams with collaboration using Google G-Suite Products in an enterprise setting (>1000 employees)
- Generates activity + workflow related reporting, including capacity planning
- Able to work a varied schedule with projects and deadlines requiring the ability to meet changing demands and multi-task
7
Skills For Co Op Associate Business Systems Analyst Resume
- Follow prescribed practices for software version control, testing, and release engineering
- Basic understanding of requirement gathering methodologies and best practices, such as waterfall, Agile, Spiral, JAD sessions, etc
- Working with IT systems in a large IT organization responsible for providing IT services and process improvement
- Providing operational support for an IT application, service, or specific hardware using the web-based ServiceNow case management tool
- Using Google API and website development using Google sites
- Assist to facilitate testing environment and participate in testing applications
8
Skills For Associate Business Systems Analyst Resume
- + Being part of a team of professionals who add value to our patients by driving IT solutions as the partner of choice for our business
- Participates in requirements gathering by documenting requirements, process models and functional designs
- Stay current with new emerging sequencing technologies
- Love of learning and growing
- Manage relationships between vendors and business, understanding business needs and translating details to vendor
9
Skills For Senior Associate Business Systems Analyst Resume
- Monitors solution integration – Ensures integrated systems impacting the business systems are functioning appropriately
- Verify that requirements and design comply with industry regulations and standard operating procedures (SOPs)/WPDs
- Application support or process design or development, including systems life-cycle and data management
- Ideally, we’ll also get somebody with one or more of the following
- Utilize data analysis tools/understanding of data metric techniques
- Complex calendaring and travel arrangements
- Contribute to all phases of the project life cycle from initiation to closure while leveraging project management and BSA practice standards and processes
- Transact SQL (writing queries, views and stored procedures)
10
Skills For Ist-associate Business Systems Analyst Resume
- Visual Basic (or other programming technologies)
- Highly organized but willing to adjust direction when necessary
- Flourish in a changing environment
- Work with a variety of business users including technical and non-technical staff
- Basic understanding of system development life cycle and requirements methodology
- Basic understanding of different requirement types such as Business, User, Functional, and nonFunctional
- AA or BS in Computer Science, Computer Information Systems, Engineering, or Related Business Function
- Provide ongoing support to manage application SLA’s, resolve problems and fulfill service requests that do not require application development
- Assist to perform solution design and build works using different tools
List of Typical Responsibilities For an Associate Business Systems Analyst Resume
1
Responsibilities For Senior Associate Business Systems Analyst Resume
- Proven strong analytical and technical ability to troubleshoot software and hardware issues
- Experience in all phases of Software Development Life Cycle (SDLC)/Business System Analyst Development Life Cycle
- Gather and document technical requirements. Identify and resolve and / or escalate system problems
- Adhere and comply with System Development Lifecycle (SDLC) and Release Management Processes and Procedures
- Conduct Organization Change Management (OCM) activities to drive Awareness, Desire, Knowledge, Ability and Reinforcement (ADKAR) for all initiatives
- + Collaboration and partnership with the global Digital platform IT team, as well as with our business counterparts in the region
- + Conducting high-level assessments, leading business requirement gathering activities, creating specifications, development follow up, testing, implementation and after care for both projects and change requests under guidance of the senior business analyst
- + 0-3 years relevant working experience within a B2B/B2C eCommerce development environment or a natural intrest in website development and not afraid to learn on the job
2
Responsibilities For Ist-associate Business Systems Analyst Resume
- + Strong sense of ownership, self-starter, strong communicator, passionate to contribute to high-quality products and services
- + Familiar with website design/ user experience
- + Experience in an international corporation is a pre
- + Able to understand complex information and translate to simplified overviews
- + Ambition and potential to grow in the IT organization
3
Responsibilities For Co Op Associate Business Systems Analyst Resume
- + Due to the international character of the role, flexibility in international travel is required
- Become proficient in products and processes in order to support in day-to-day operation and project participation. Resolves basic issues escalated by the business team using a simple, non-technical language, but can also consult with IT counterparts in a more technical manner
- Provides support during the completion of regulatory compliance and audit reviews
- Gather basic data to support business needs, regulatory and audit requests
- Manages and successfully delivers less complex projects
- Conducting high-level assessments, leading business requirement gathering activities, creating specifications, development follow up, testing, implementation and after care for both projects and change requests under guidance of the senior business analyst
4
Responsibilities For Associate Business Systems Analyst Resume
- Relevant working experience within a B2B/B2C eCommerce development environment or a natural intrest in website development and not afraid to learn on the job
- Fluent in the English language (verbally and in writing)
- Able to understand complex information and translate to simplified overviews
- Ambition and potential to grow in the IT organization
- Due to the international character of the role, flexibility in international travel is required
- Analyze, enhance, automate, and document internal business operations systems, processes and procedures and propose new business systems solutions
- Spearhead, implement, and manage on-going automation of legal and financial tracking systems, working closely with internal stakeholders as well as external systems specialists
- Configure, update, and maintain user access and permissions within the broadcast and events teams’ shared systems including Box.com, OneDrive, and more
- Develop and maintain system to provide visibility to complex and rapidly changing crew schedules, assignments, and role durations
5
Responsibilities For Senior Associate Business Systems Analyst Resume
- Partner with IT, human resources, security, and purchasing to request, track, and manage contractor systems access and hardware requirements
- Develop and facilitate training for production team members and staff on related business system requirements, processes, and best practices
- Prepare thoughtful, informative, and supportive written & verbal communications to internal and external contacts
- Support the business operations team with data entry and analysis as needed
- Exceptional attention to detail as well as the ability to see the big picture
- Able to evaluate, organize and report information in a clear and succinct manner
- Expert abilities in Microsoft Excel
- Proficiency with Word, PowerPoint, & Outlook
6
Responsibilities For Ist-associate Business Systems Analyst Resume
- Nominate and work with a project manager to develop new project plans and see them through to completion
- Oversee the life cycle of changes to business systems and prepare detailed reports for management
- Contribute to publications on sequenced genomes, developed tools, and approaches
- Background in genome biology and bioinformatics
- Demonstrated decision-making skills to independently make sound judgments and recommend creative solutions to complex problems, while addressing user needs in an effective and timely manner
- Proven analytical, organizational, and record-keeping skills with attention to detail; ability to collect, record, and analyze complex and varied experimental data accurately
- Demonstrated communication and interpersonal skills with internal and external staff, users and collaborators. Excellent public-speaking and presentation skills
- Analyze biological sequence data (R, Python, Perl, C/C++, Java) in a Unix environment
7
Responsibilities For Co Op Associate Business Systems Analyst Resume
- Work independently and in team settings to drive projects to completion
- A technical aptitude and curiosity
- Communicate with clients via phone to discuss solutions to problems
- Resolves basic issues escalated by the business team using a simple, non-technical language. But can also consult with IT counterparts in a more technical manner
- Assists in the evaluation of business requirements. Participates in and/or performs process analysis of customer activities and/or systems to identify alternative business solutions or process improvement opportunities. Assists in the development and maintenance of comprehensive documentation of business requirements
- Performs or assists with acceptance testing. Performs root-cause analysis of hardware and software problems, identifies causes and recommends solutions
8
Responsibilities For Associate Business Systems Analyst Resume
- Analyzes and documents business problems of low complexity and recommends solutions
- Partners with peers, business partners, vendors, leaders, and IT teams to provide assistance as needed throughout the project life cycle to ensure the solutions meet the expectations of our business partners, and clients
- Reads and interprets technical specifications
- Supports the management and staff of various departments on automated programs and systems
- Given a moderately complex business or technical issue, analyze and determine root cause
- Evaluate business processes, anticipate requirements, identify areas for improvement, and implement solutions
- Conduct meetings and presentations to share ideas and findings
9
Responsibilities For Senior Associate Business Systems Analyst Resume
- Manage projects, develop project plans and monitor performance
- Analyze and research available products and tools. Recommend final product selection and implement the product/tool
- Assists in the elicitation and documentation of business requirements
- Translate basic or low complexity business requirements into technical solutions with guidance
- Maintains a relationship with stakeholders
- Uses a structured requirement process to assess near-term needs
- Adheres to metrics to ensure customer satisfaction
10
Responsibilities For Ist-associate Business Systems Analyst Resume
- Liaise between business and technology teams to ensure change management and communication of change to team is done in a systematic way for low complexity projects
- Implements improvements to process or product as directed by management
- Develops a basic awareness and understanding of Thomson Reuters technologies, products, and services, including a basic understanding of how technical solutions impact the business
- Provides references for users by designing and maintaining documentation, providing support, and training for basic processes
- Capture basic data to support business needs, regulatory and audit requests
- Analysis and implementation of regulatory routings to ensure compliance; Review and recommend updates to prospectus and contract language to ensure business practices are compliant
- Work with more senior team members, customers, Software Engineers, Architects, and Capability Managers to assist in capturing capability needs and driving quality business solutions. Assist with the creation and maintenance of deliverables such as business vision, requirements, personalization to different clients, and user interface design
- Participate in the full software development life cycle by actively participating on Agile scrum teams in various roles, including, but not limited to, Scrum Master, Business Technical Analyst, User Interface designer, Capability Manager, or Tester, based upon experience and need
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