Supervisor Housekeeping Resume Sample
Vicente Hilpert
38779 Jeramy Mall,
Houston,
TX
+1 (555) 356 0092
Work Experience
Hotel Housekeeping Supervisor
08/2015
-
PRESENT
Los Angeles, CA
- Now - We operate with a sense of urgency and discipline
- Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day
- Verify room status on A.M. report; report discrepant rooms; prioritize and update status of check-out rooms
- Ensure that assigned staff have reported to work; document any late or absent employees
- Assign designated guest room keys and beepers to assigned staff
- Maintain accurate record of such and ensure security of keys
- Inspect supply levels of floor closets
- Assign designated personnel to rectify any deficiencies
Supervisor Housekeeping
06/2010
-
03/2015
New York, NY
- Check Room Attendant's carts for proper supplies, neatness, cleanliness and mechanical problems
- Inspect rooms cleaned by assigned Room Attendants, using designated checklist
- Directly contact Room Attendant and relay any deficiencies to be corrected
- “Mark” dirty sheets of randomly selected assigned rooms and follow up to ensure Room Attendant's have changed bed sheets
- Counsel Room Attendants on any discrepancies
- Inspect public areas/bathrooms, fitness center, pool area, offices and service areas after being cleaned by Floor/Lobby Attendants, using designated checklists
- Directly contact respective personnel and relay any deficiencies to be corrected
- Contact Engineering directly for urgent repairs
Internship Housekeeping Floor Supervisor
06/2006
-
05/2010
Boston, MA
- Ensuring Resident living areas are pleasant and orderly
- Safeguarding Resident property and privacy
- Properly preparing, laundering, labeling, and storing of Resident Laundry
- Maintaining clean Resident rooms, bathrooms, public areas, and work areas
- Complying with OSHA and CDC guidelines to minimize infections and exposure to blood borne pathogens
- Receiving and sharing information about Resident condition to appropriate staff
- Ordering supplies for the facility
- Integrity - We do the right thing, all the time
Education
Johnson & Wales University
2000 - 2005
School's Degree in Hospitality
Professional Skills
- Previous leadership experience with a proven record of successful conflict management and strong interactions with guests and employees
- Good basic organizational skills
- Previous experience managing employees using a Culinary Bargaining Agreement
- Two (2) years of previous experience in similar Supervisory or Management role working in a similar resort setting
- Two (2) years of previous experience in similar Supervisory or Management roleworking in a similar resort setting
- At least one year of supervisory or managerial experience that included supervising employees
- A valid drivers license with an acceptable driving record for the past three (3) years to be eligible under NMS’ vehicle insurance policy
How to write Supervisor Housekeeping Resume
Supervisor Housekeeping role is responsible for training, basic, insurance, education, payroll, security, purchasing, health, teamwork, documentation.
To write great resume for supervisor housekeeping job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Supervisor Housekeeping Resume
The section contact information is important in your supervisor housekeeping resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Supervisor Housekeeping Resume
The section work experience is an essential part of your supervisor housekeeping resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous supervisor housekeeping responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular supervisor housekeeping position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Supervisor Housekeeping resume experience can include:
- Responsible for assigning rooms to the housekeepers daily. Office skills required
- Basic cleaning functions of housekeeping. Cleaning, dusting, vacuuming, making beds, etc
- Constantly bending, stooping, grasping, reaching, twisting, and lifting (linen approximately 10 lbs., unlimited times throughout the day)
- Deep Cleaning units annually in a team, including assisting with moving furniture, high dusting, full clean of unit
- Responsible for checking all areas that are being cleaned by Housekeeping Team Members
- Make daily rounds through area to check quality of cleaning, coordinate checkout cleaning, and
Education on a Supervisor Housekeeping Resume
Make sure to make education a priority on your supervisor housekeeping resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your supervisor housekeeping experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Supervisor Housekeeping Resume
When listing skills on your supervisor housekeeping resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical supervisor housekeeping skills:
- Experience in the healthcare setting required
- Previous housekeeping experience at a 4-star hotel or resort an asset
- At least one year relevant housekeeping experience – required
- Deliver memorable hassle free resort experiences for the hotel’s guests and owners
- Making beds and changing linens as required, cleaning and sanitizing bathrooms and kitchens, dusting, vacuuming, replenish amenities
- Ensuring that high standards of cleanliness of all, hotel rooms, administrative offices, lobby, and public areas are met
List of Typical Experience For a Supervisor Housekeeping Resume
1
Experience For Hotel Housekeeping Supervisor Resume
- Ensure that guest amenities and cleaning supplies are sufficiently stocked in all service area cupboards and Housekeeping store
- Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas
- Carry an active pager/radio to maintain contact with the Front Office and/or Engineering
- Handles lost and found
- Inspects rooms and evaluates work completed by room attendants and Houseman/Porter
2
Experience For Supervisor, Housekeeping Resume
- Conducts inventory of supplies, equipment, orders product
- Forecasts needs & consumption of amenities and guest supplies
- Inspects public areas and corridors
- Inspects pool area and stair wells daily
- Recruits and trains staff
3
Experience For Housekeeping Working Supervisor Resume
- Delegates and ensures that guest service standards are met at all times
- Resolves guest complaints and ensures great guest service
- Perform routine inspections of all check out rooms and spot checks of all occupied rooms
- Inspect, routinely, service areas, store rooms and corridors
- Pass on repairs to the technical department and check whether the orders have been carried out
- Verify and report status and/or discrepancies of rooms
- Monitor payroll reports, work schedules, lost and found program, stock rooms and carts and designated inventories
4
Experience For Floor Supervisor Housekeeping Resume
- Assist in performance evaluations of Room Attendants and Housepersons, as needed
- Notify Room Attendant(s) of any deficiencies found in the room and note on the attendant’s board. Ensure the Room Attendant returns to the room to correct the deficiency, when applicable. Re-inspect the corrected room
- Monitor cleanliness and orderliness of Room Attendants’ carts, linen closets, control
- Walks property daily
List of Typical Skills For a Supervisor Housekeeping Resume
1
Skills For Hotel Housekeeping Supervisor Resume
- Occasionally lifting/carrying up to 18lbs
- Occasionally pushing, and pulling up to 30 lbs. of force to initiate movement of cart; 15lbs. of force to maintain movement of cart
- The Hotel Housekeeping Supervisor is responsible for the successful operation of the housekeeping shift
- Develops and manages the scheduling of housekeeping work assignments
- Participates in the onboarding and training of associates; conducts daily pre-service meetings
- Follow established health and safety procedures for using cleaning chemicals etc
- Organize inventory, supplies and equipment according to needs and schedules of housekeeping and office staff
- Addresses the needs of special groups, hearing impaired, physically challenged and various issues relating to the hospital and facility
2
Skills For Supervisor, Housekeeping Resume
- Oversees housekeeping function on patient floors to ensure adequate staffing and equipment to maintain optimal patient environment
- Accept true ownership of guest issues and work with other lodging partners to bring these issues to a swift and positive conclusion
- Responsible for training all staff and coaching for excellence
- Have constant need (66% to 100% of time) to perform the following physical activities
- Work in different environmental working conditions (e.g. heat, cold, wind, rain); Walk and climb stairs
- Ability quickly and easily navigate the property/building as required to meet the job functions
- Frequently using wrist motion, dexterity, and grip strength to 20 lbs. force
- Knowledge of applicable OSHA standards for safety, chemicals and bloodborne pathogen and operation of cleaning equipment
3
Skills For Housekeeping Working Supervisor Resume
- Opens and closes the department; maintains security for department property, supplies and operating funds
- Communicates on the telephone, over radio, in person and in writing with clients, customers or residents, personnel from other departments and coworkers
- Assists in moving furniture
- Lead daily briefing, ensure team is prepared for the day with supplies and resources, and ensure that daily tasks are correctly assigned
- Report disciplinary problems to manager and participate in the counseling of employees
- Interviews, hires, orients housekeeping staff
- Report on progress of all out-of-order rooms under the Housekeeping Department's
- Supervises laundry operations and conducts quality checks of cleaning process
- Supervises deep cleaning and organizations of all work areas
4
Skills For Floor Supervisor Housekeeping Resume
- Cleans rooms whenever needed and supervises deep cleaning
- Inspect guest rooms, public areas, & heart of the house for cleanliness
- Train, motivate, coach, counsel, & discipline staff members
- Update room statuses in the computer
- Constant need (66% to 100% of time) to be on feet
- Crawl in small and tight spaces
- Regular scheduled hours : Work Days: Vary and Hours: Vary
5
Skills For Housekeeping Office Supervisor Resume
- Regular scheduled hours : Work Days: Vary | Hours: Vary
- Regular scheduled hours : Work Days: Vary Hours: Vary
- Housekeeping Lead Experience. Proficient with knowledge of HAI's and isolation discharge cleaning. Knowledge of all types of Personal Protective Equipment in regard to the Environmental Services Department
- Responsible for the supervision and performance of the housekeepers and the shift
- Ensure the safety and security of employees and customers. Manage process and programs to efficiently control and reduce loss time injuries
- Bilingual, English as the primary or secondary
- Communicates all appropriate information to managers’ and employees and always maintain an open door policy for employees and managers’ to comment and give feedback
- Determines cleaning assignments and establishes priorities; adjusts assignments based on changes in room occupancy or emergency clean-up requests; maintains accurate record of assignments
- Ensures security of keys
6
Skills For Housekeeping Shift Supervisor Resume
- Follows work procedures and expedites workflow to ensure timely, efficient service; communicates room completion and availability
- Inspects rooms, common areas and stock rooms, and approves staff work performance; performs or delegates appropriate corrective action
- Completes inventory of materials, supplies and linens; manages usage and orders to in alignment with budget
- Based on Lodging’s Standard Operating Procedures and Service Promises take ownership to ensure quality of room cleanliness, daily services, timely delivery of services, and anticipation of guest needs
- 8) Inspects checkouts weekly on a random basis utilizing hospital’s established standards
- Serves as Head of the Porter-Housekeeper team and provides some supervision of the Porter-Housekeeping team
- Schedules and assigns daily work assignments to a custodial team and oversees the completion of tasks
7
Skills For Mesa Verde Housekeeping Shift Supervisor Resume
- Repeated bends, stoops, and lifts weights up to 35 lbs
- Understands, follows, and enforces all Aramark location policies and procedures
- Receives special work assignments from Environmental Services Director
- Oversees supply maintenance. Reviews stock levels in storage area as to established par levels. Requests and picks-up needed supplies weekly from main storage area
- Evaluates and recommends related products and equipment
8
Skills For Housekeeping Floor Supervisor PM Resume
- Provides safety instruction related to the use of products, equipment and Occupational Safety & Health Administration Safety Data Sheet (OSHA SDS) references
- Supervises housekeeping personnel. Develops and schedules work assignments, time off, holidays, and vacations to ensure sufficient coverage. Trains employees in the use of various equipment and solutions
- Supervise the daily work activities of employees
- Schedules employees to insure adequate number of employees is available to perform required
- Take ownership to ensure quality of room cleanliness, daily services, public space cleanliness, timely delivery of services, and anticipation of guest needs
9
Skills For Housekeeping Floor Supervisor / Inspector Resume
- Take primary responsibility for coaching and developing up to 25 Room Attendants through room audits, semi-annual performance appraisals, one-on one meetings, and regular communication, and recognition programs. Also includes daily leadership of House and Public Space teams
- Handle guests’ complaints and take action to resolve problems – inform leadership when required
- Provide feedback on staff performance to manager
- Check P.M. reports for accuracy and completeness
- Complete night counts in accordance with departmental standards
10
Skills For Office Supervisor for Housekeeping Department Resume
- Function in a fast-paced environment, under short time constraints, and within established deadlines
- Develops and maintains high standards of cleanliness and service
- Trains staff and coaches for excellence
- Completes guest requests
- Oversee office operation
- Prepare weekly schedule
- 0 – 3 MONTHS
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