Store Director Resume Sample
Sydnee Toy
22447 Grady Centers,
Dallas,
TX
+1 (555) 883 7528
Work Experience
Store Director
08/2015
-
PRESENT
Houston, TX
- Develop, organize and manage a high-volume retail store
- Promote a store environment where the entire staff takes responsibility for achieving sales goals to support the store's sales and profit objectives, while continuing to provide outstanding customer service to clients
- Coach, train and develop store staff
- Manage store operations, business development, client relations and promote the store within the community
- Lead the team with exceptional sales and strong presence while on the floor and communicating the Vera Bradley brand aesthetic, philosophy and lifestyle to the sales associates and guests
- Act as a liaison to home office in determining policies and procedures specific to outlet stores
- Manage all human resource related tasks including recruiting, onboarding and I-9 compliance, performance management, payroll and scheduling, health and safety, and store security
Store Director Gap-54th & 5th
08/2008
-
05/2015
Boston, MA
- Maintain a leadership role in the community
- Institute ‘Best Practice’ leadership and management principles
- Through leadership motivates store team to achieve company objectives and metrics and manages resources efficiently to drive business to maximize productivity and profit
- Builds an organization that promotes Disney’s values of fun, family, quality and entertainment to enhance and drive the brand positioning of Disney characters and franchises across the region
- Responsible for guest relations by providing flawless, upscale, professional guest service experiences to achieve high levels of guest satisfaction and engagement. Ensure to respond to customer complaints and any major incidents in a manner that is prompt and consistent with Disney’s values
- Ensure professional growth and training of the staff with a coaching approach
- Demonstrate sales leadership for staff by playing an active role on the selling floor
- Ensure that the qualitative standards required by our brand are maintained
Store Director -sunglass Hut-toronto Eaton Center
11/2005
-
04/2008
Dallas, TX
- Successful experience in a managerial retail position (10 people)
- Formulate and implement strategies to achieve sales targets
- Ideally a university with 6 - 8 years of retail sales / store operations experience, which at least 3 years at managerial level
- Strong sense of high-end fashion
- Experience / knowledge in visual merchandising and promotions a definite advantage but not essential
- With leader charisma, patient, detail oriented, and organized
- Adaptability, openness, risk taking and dynamic
- Attract, recruit, develop, retain and engage customers
- Implement action plans to achieve sales target and P&I
Education
Antioch University Seattle
2000 - 2005
Bachelor's Degree in Management
Professional Skills
- Strong customer service, communication and presentation skills
- Proven organizational, analytical, and business management skills
- Maintaining a self-development program to improve personal knowledge, skills, and abilities in order to continue to upgrade contribution to the store
- Have a nose for talent and the ability to differentiate between real skills and bravado
- Intermediate computer literacy skills required; MS Office, PowerPoint, Outlook
- Effective communication skills with all levels of
- Competency in written, verbal, and communicative skills
How to write Store Director Resume
Store Director role is responsible for interpersonal, retail, store, customer, leadership, recruiting, training, security, payroll, insurance.
To write great resume for store director job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Store Director Resume
The section contact information is important in your store director resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Store Director Resume
The section work experience is an essential part of your store director resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous store director responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular store director position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Store Director resume experience can include:
- +Proven track record of meeting/exceeding sales plans while running a tight business operation
- Make training a priority and ensure teams have everything they need to perform productively
- Advanced relationship building, demonstrated ability to influence a team and customer outreach
- Demonstrated thorough understanding of store operations and company practices, policies and procedures
- Previous experience in implementing emergency procedures in the event of equipment and computer software malfunctions
- Creates an engaging employee experiencethat can attract and retain the best retail talent in the industry
Education on a Store Director Resume
Make sure to make education a priority on your store director resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your store director experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Store Director Resume
When listing skills on your store director resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical store director skills:
- Cope with change effectively and shift gears comfortably
- Building the in-store clienteling experience
- Previous experience recruiting, staffing and hiring across all store positions, including leadership
- Provide effective leadership by training employees and assigning tasks as appropriate
- Maintain optimum store staffing levels to deliver an exceptional client experience while adhering to budgetary goals
- Experience managing a team of at least 10
List of Typical Experience For a Store Director Resume
1
Experience For Store Director Gap-54th & 5th Resume
- +Ability to grow sales and increase foot traffic by providing excellent customer service
- Offer an exceptional client experience in and outside the store, offering VIP appointments & services
- Previous Management experience in a similar environment
- Proven ability to lead/manage a team
- Demonstrated ability to develop and achieve sales and production goals
2
Experience For MAV Store Director Resume
- Mentoring and coaching Team Leaders and Team Members to ensure production goals and in-stock goals are met or exceeded
- Ensuring store team is properly staffed and thoroughly trained in all aspects of their jobs and have completed all required training curriculums
- Care about everyone on the team, provide challenging assignments and construct compelling development plans
- Communicate high quality and relevant reporting to HQ and/or staff
- Know and monitor business environment including local competition
- Safeguard and account for all money received and disbursed, ensuring that at least two store bank deposits are made daily
3
Experience For Store Director -sunglass Hut-toronto Eaton Center Resume
- Train and be able to safeguard money received and disbursed, ensuring that at least two store bank deposits are made daily
- +Recruit, coach, and develop a team that is dedicated to driving the business
- Execute visual merchandise moves and operational procedures according to brand standards
- Multi-task in a fast paced setting
- Develops the store’s strategic plan to achieve financial results
- Manages the overall proficient operation of the store and assists in the corporation’s plans to increase store sales, profits, and service levels
4
Experience For Store Director -sunglass Hut-dallas Resume
- The Store Director’s purpose is to efficiently manage the operations of the store by developing and implementing strategies in achieving maximum sales and earnings while coaching/training/developing associates in order to maximize effectiveness
- Manages the overall proficient operation of the store and assists in the company’s plan to increase store sales, profits, and service levels
- Manages the overall proficient operation of the store and assists in the corporation’s plans to increase store sales, profits, expenses and service levels
- Demonstrated ability to interpret profit and loss statements
- Review the store’s monthly profit/loss statement, vendor analysis and retail reports, and recommend action to improve the operation
5
Experience For Store Director -sunglass Hut Resume
- Live and exemplify Maverik’s Core Values
- Is resourceful and knowledgeable to answer associate and customer’s needs
- Review with management the store’s monthly profit/loss statement, vendor analysis and retail reports, and recommend action to improve the operation
- Champions Company and Division customer service programs to meet or exceed Division customer service goals. Handles customer relations in a positive manner, including effective resolution of customer complaints. Promotes Albertson’s philosophy of personalized service in each department
- Coordinates safety committee. Ensures that the company’s safety and health initiatives are implemented and communicated to associates. Emphasizes safety and health code compliance in all work practices
- Creates and maintains positive community relations. Develops, promotes and maintains positive communication channels with manufacturer’s representatives, Store, Division and Corporate personnel, and unions, where applicable. Monitors market conditions, trends and competitors’ activities
- Overall management responsibility for operation of retail grocery store, including store performance, control of cash, inventory and security, customer services, and management of staff
- Oversees department managers to ensure they are held accountable for the conditions of their department; includes monitoring their hiring practices, scheduling techniques, and their ability to keep labor costs at or below budgeted payroll; ensures staff is trained on all policies and procedures
6
Experience For Asst Store Director Resume
- Hires, develops, evaluates, and supervises Department Managers and staff
- Accounts for the Department Managers’ weekly schedules to be at or below the budgeted payroll percentage for the store
- Analyzes company financial statements and use them in the daily operation of business
- Initiates weekly communications with the support department directors to ensure exchange of business information such as vendor and/or product issues
- Ensures all store expenses have received appropriate approval before entry
- Prepare food service product assortment and stocking food service display items. Maintain self-serve offerings (including, but not limited to the coffee dispensers, fountain machine and condiment center)
7
Experience For Flagship Store Director Resume
- Establishes, enhances, and maintains positive, responsive relationships with campus community, particularly campus administration, athletics departments, faculty and staff. Seeks out new ways to partner with campus regarding remote selling opportunities, maintaining Follett's campus presence, and resolving complex issues on an as needed basis
- Develops a customer-centric experience and engages team members in the delivery/execution of that objective. Provides highest levels of customer service within the store and in all interactions with stakeholders. Manages the visual presentations to create an exciting shopping environment for customers
- Executes corporate General Merchandise objectives, including allocation of floor space based on sales by department/sub-department. Modifies plans to fit specific needs
- Ensures all back office functions, including the preparation of invoices, process of chargebacks and coordination of stock shipments are completed in accordance with company directives and/or policies and procedures
- Performing all functions in the store (cashiering, bagging, meat function, etc.)
8
Experience For Store Director, M&M s World Orlando Resume
- Maintaining a friendly selling approach to customers that is in line with our commitment to the Meijer Friendly program
- Following through on sales plans in full support of regional merchandising programs
- In charge of achieving sales, labor, supply expenses and margin by period for the entire store
- Listen and get clarification; respond well to questions
- Recruit, train, motivate and develop new hires
- In an Assistant Store Manager or Store Manager
- Assist management on work schedule in accordance with Company policy, meeting work ratio goals; assist management on productivity & costs associated with store as measured by work ratio
- The Store Manager role is comprised of three main areas of the business
- Sales, Service and Community Outreach
9
Experience For Sunglass Hut-store Director Resume
- Highly results-oriented leader who likes fast paced and dynamic environments
- Meet and exceed budgeted sales, margin and profitability goals for store
- Review and manage expenses on a regular basis; develop and implement strategies to grow sales and minimize expenses
- Oversee and supervise team members and any temporary employees
- Ensure the team maximizes sales potential by the correct use of all resources, leadership and team motivation
- Deliver effective recruitment, training and motivation of the team. Adapt personal, interpersonal and Managerial behavior to bring out the best in people and enhance the company brand values
- Ensure store and team members are presented to the highest possible standards in line with brand expectation. Be competent in product knowledge and feedback regularly on performance and opportunities
10
Experience For Global Flagship Store Director Resume
- Reflect the values of the brand with integrity and respect for others. Be seen as truthful, fair and trustworthy and demonstrate enthusiasm and passion for the brand
- Identify and resolve problems in a timely manner. Use feedback to modify and develop alternative solutions and be prepared to make decisions
- Be competent in knowledge of stores performance and have a keen awareness of local market, support team to develop client opportunities
- Follow policies and procedures and complete administrative tasks correctly and on time. Manage store systems/processes to support a sales environment and achieve operational guidelines
- Protect the assets of the store and deliver company standard in security, health and safety and maintenance
- Open to relocation in Louisville/Lexington markets
- Open to relocation in Indianapolis markets
- Successful completion of all required curriculums and development program
- Recommend merchandise replenishment plans based on store capacities and sell through
List of Typical Skills For a Store Director Resume
1
Skills For Store Director Gap-54th & 5th Resume
- Strong customer service and supervisory skills
- Demonstrated passion for excellent client service and experiential retail
- Make self-available to staff; assist with development of subordinates' skills and encourage growth
- Continually work to improve supervisory skills
- Retail Managerial experience with both back office and retail floor sales experience
- Proven track record in sales generation, managing the achievement of sales goals
2
Skills For MAV Store Director Resume
- Retail management experience running a high-volume, complex business (# of years required is dependent on store’s volume)
- Strong understanding of Metrics; KPI driven
- Proficiency in Microsoft Office and experience with POS systems and Intranet file sharing tools
- Strong understanding of overall store operations
- A self-directed and lifelong learner; seeks out new ideas and experiences to grow in role
- Leadership experience in a service oriented industry
- Retail/service experience dependent on store’s volume
- Come up with strategies on ways to increase store productivity through the customer experience
3
Skills For Store Director -sunglass Hut-toronto Eaton Center Resume
- Ensure all resources are aligned and focused on delivering a service experience that exceeds expectations
- Successful experience in a managerial retail position
- Manages store financials and demonstrates full comprehension of the Profit & Loss (P&L) Statement
- Provide prompt, efficient, effective and courteous quality service to the customer
- Leads by example and demonstrates
- Strategically sets priorities and works through their team of leaders and Brand Ambassadors to get results
- Experience in a fast, complex environment
- Maintaining security (cash handling, shop lifting, and theft)
4
Skills For Store Director -sunglass Hut-dallas Resume
- Working closely with Team Leads keeping them informed of matters which affect them and their performance both individually and departmentally
- Maintaining a positive working relationship with both internal and external customers
- Keeping Market Director informed of all activities within own area of responsibility
- Planking and conducting weekly meetings with departmental personnel
- Controlling departmental expenses such as wages, utilities and supplies, etc
- Administering safety and fire prevention programs as directed by division of Loss Prevention Department
- Develops associates by teaching/coaching/mentoring and training
5
Skills For Store Director -sunglass Hut Resume
- Coordinates all store events including executing weekly sales flyers merchandising plans, monthly inventories and all marketing promotions
- Ensure new and existing team members are well-trained and oriented; identify and make recommendations for ongoing improvements to training approach
- Oversee all product training in your store while building a team with advanced product expertise
- Supports the staff’s career path through continuous coaching and training
- Growth Mindset through embracing challenges and learning from feedback
- Supervises store personnel and enforces company policies while adhering to proper procedure regarding disciplinary action
- Oversee store recruiting and hiring, in partnership with Assistant Manager
- Oversees the performance management and career-pathing process for assigned store to ensure career development goals are met
6
Skills For Asst Store Director Resume
- Develops, coordinates and delivers performance evaluations and career-pathing objectives for store associates
- Speak up and be willing to be the only champion for an idea
- Ensure all selling floor shifts meet or exceed the SPH goal
- Maintain merchandising and visual execution to standard
- Innovative training programs that are unique in the industry
- Develop strategies to grow the business by leveraging client loyalty programs, events, product knowledge, services, and more
- Build a coaching culture in your store where everyone is recognized for their success and given feedback on areas to grow
- Recruit, interview, and attract top talent in addition to providing succession and development plans for your team
- Flexible availability to work during “peak” retail hours such as nights, overnights, weekends, and holidays
7
Skills For Flagship Store Director Resume
- Follow and enforce city, county, state, and federal laws affecting store operations
- Oversees the merchandising, loss prevention, and store appearance/conditions for their location
- Create work schedule for store employees, ensuring that scheduled hours are within Company guidelines and work ratio
- Inspect store facilities and equipment for safety, cleanliness, and proper working order daily
- Builds key talent and benchby implementing established Talent Exchange process; works to ensure development plans are in place at every level of leadership
- Maintain a high level of visual merchandising
- Develop strategies to grow business, leveraging the customer loyalty program, events, product knowledge and services
- Maintain store appearance in accordance with Levi's® Stores visual presentation standards and general housekeeping procedures
- Fashion knowledge and someone who personifies the brand
8
Skills For Store Director, M&M s World Orlando Resume
- Holds team and self-accountable to all Gap Inc. standards of performance. Ensures higher levels of performance by creating better ways of doing things and recognizing and rewarding top performers
- Builds highly effective teams. Attracts, selects and develops high potential talent. Effectively assesses skill and cultural fit. Keeps team engaged at all levels and works steadfast to retain talent by creating an exciting store experience where all leaders and Brand Ambassadors feels a strong connection to the store and the Brand
- Conveys Academy’s entrepreneurial and sales oriented culture to capture and preserve market share
- Provides strategic regional merchandise insights to Academy’s merchant organization from personal insights and customer feedback
- Fosters Academy’s community involvement to drive sales and customer awareness
- Be able to be counted on when times are tough
9
Skills For Sunglass Hut-store Director Resume
- Knows the customer and delivers our value, design and style message
- Maximizes opportunities to grow the business and consistently questions what can be done better
- Knows the customer and delivers our quality, value, design and style message
- Awards and recognition programs
- Internal career growth potential
- Dynamic team player with ability to positively motivate staff and network locally, regionally, and globally to build relationships
- Dynamic team player with ability to positively motivate staff and network locally, regionally and global to build relationships
- Tore Management experience responsible for managing a department/team within a multi-department operation within the retail, hospitality, or service industry required
- Recruit and increase business by implementing relationship marketing through retail promotional activities and community involvement
10
Skills For Global Flagship Store Director Resume
- Delivers the highest levels of excellence for the all Flagship guests including a deep understanding of the Brand store and history of the location
- Is an ambassador of the brand, leading by example, exhibiting pride through positive demeanor, body language and personal presentation
- Develop an in-store leadership team through the CEL program and other training opportunities
- Direct all efforts around employee recruiting and selection, supervision, evaluation and the retention of top talent
- Tore Manager experience responsible for managing a department/team within a multi-department operation within the retail, hospitality, or service industry
- Analyze sales trends and react appropriately
- Associate and Team Development
- Ensure the successful implementation of Levi's® Stores customer service and sales philosophies
- Solicits feedback from internal/external customers and creates action plans to change negative behaviors or enhance positive behaviors
List of Typical Responsibilities For a Store Director Resume
1
Responsibilities For Store Director Gap-54th & 5th Resume
- Recommend new products to positively impact sales
- Attend/participate in merchant association meetings and functions, mall management meetings and events, and convention and visitor’s bureau meetings and functions as necessary
- Open a new store to the market and build the business with a high profile client base
- Meet and exceed monthly & quarterly budgets and remain in close communication with the U.S. Director of retail
- Open to relocation in Fort Wayne market
2
Responsibilities For MAV Store Director Resume
- Open to relocation in West/Northern Michigan markets
- Interest in fashion and current season trends as they apply to the market
- Detail oriented and organized nature
- Forecast sales and payroll with your district manager to drive store results
- Implement, support, and drive all operational initiatives to ensure store profit and efficient processes
- Motivate, develop, and inspire a team to be their best self
- The perks. Sephora offers medical benefits, competitive 401k, gift matching, and a 'perks' program that includes various discounts at participating companies (hotels, rental cars, telecommunication, gyms, etc)
3
Responsibilities For Store Director -sunglass Hut-toronto Eaton Center Resume
- The LVMH family. Sephora’s parent company, LVMH, is one of the largest luxury groups in the world, providing support to over 70 prestige brands such as Louis Vuitton, Celine, Dior, and more
- Are entrepreneurs who cultivate talented teams and run profitable stores
- View customers through an omni lens and develop strategies to drive incremental sales
- Create an environment that supports equal and fair treatment and opportunity for all
- Coach, train and follow up with all managers within the store to ensure that customer service, operational and visual merchandising standards are met and maintained—expand this more—see below
- Drive profitable results through your people
- Set and enforce performance standards
4
Responsibilities For Store Director -sunglass Hut-dallas Resume
- Invests in team and self to ensure a true passion and respect for the brand is constant
- Handle and apply cosmetics products to clients
- Generous vacation package
- Commissions and bonuses
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