Assistant Store Director Resume Sample
Leonel Romaguera
888 Vicky Expressway,
Philadelphia,
PA
+1 (555) 255 1663
Work Experience
Assistant Store Director
10/2017
-
PRESENT
Dallas, TX
- Deal tactfully and effectively with customers and all personnel
- Good organizational skills, with a full understanding of operation systems and bookkeeping procedures
- Good oral and written communication skills and the ability to handle a diverse crew in a stressful environment
- Thorough understanding of all safety requirements and company safety policies
- Working conditions consist primarily of a temperature-controlled environment. The ability to work outside checking store property, in walk-in coolers or freezers for short periods of time is necessary
- This job involves exposure to changing temperature and humidity (i.e. freezers, coolers and warehouse). Chemical cleaning agents, irritating or competing noises or other irritating substances, and working in areas with wet and slippery floors
- Assist for the day to day running of the store and ensure the store is properly managed
- Ideally a university graduate with 6 - 8 years of retail sales/ store operations experience, which at least 3 years at supervisory/managerial level
- Strong sense of high-end fashion
Store Director & Assistant Store Director
04/2013
-
04/2017
Dallas, TX
- Experience/ knowledge in visual merchandising and promotions is a definite advantage but not essential
- Excellent command of written and spoken English and Chinese; including in Putonghua
- With leader charisma, patient, detail oriented, and organized
- Formulate and implement strategies to achieve sales targets
- Ideally a university with 6 - 8 years of retail sales / store operations experience, which at least 3 years at supervisory / managerial level
- Experience / knowledge in visual merchandising and promotions a definite advantage but not essential
- Good command of spoken English, Mandarin and Cantonese
- Ensure professional growth and training of the staff with a coaching approach
- Demonstrate sales leadership for staff by playing an active role on the selling floor
Assistant Store Director / Store Director
04/2009
-
11/2012
Chicago, IL
- Successful experience in a managerial retail position
- Retail Management experience with at least 1 year in a high volume and/or multi-unit environment
- Strong business acumen and skill-set which enables the management and development of staff
- Enthusiasm and ability to build and maintain an environment which projects a high level of taste and sophistication consistent with RL’s lifestyle philosophy
- Supervise all store employees
- Ensures new hires are aware of all policies, procedures, and receive the proper/required training. Evaluates new hires, provides feedback, and makes final decision on a new hire’s eligibility to pass the probationary period
- Promotes a customer-focused approach to growth by creating an atmosphere of enthusiastic personalized customer service. In the absence of the Store Manager, resolves customer relations issues. Provides leadership to create and maintain positive public relations and involvement with the community
- Monitors and complies with government and Albertsons safety and sanitation regulations and wage and hour laws. Manages pricing integrity in the store by providing support to the Scanning Department and ensuring proper signing standards
Education
Evangel University
2005 - 2009
Bachelor's Degree in Leadership
Professional Skills
- Strong management, leadership, interpersonal and communication skills
- Displays a "Guest comes first" attitude by training and holding Guest Experience
- Demonstrates ability to improve staff performance through motivation, training and setting clear expectations
- Demonstrates knowledge of products, placement Onstage, sales impact according
- Acts as a trusted leaderwhile understanding the impact of initiatives on customer experience, store workload, productivity, employee engagement, and compliance
- Models Brand image and achieve priorities in store, with customer as the primary focus
- Proven Talent Builderas seen in the selection, development and building of high performing teams
How to write Assistant Store Director Resume
Assistant Store Director role is responsible for bookkeeping, retail, government, payroll, training, health, development, merchandising, analysis, marketing.
To write great resume for assistant store director job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Assistant Store Director Resume
The section contact information is important in your assistant store director resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Assistant Store Director Resume
The section work experience is an essential part of your assistant store director resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous assistant store director responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular assistant store director position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Assistant Store Director resume experience can include:
- Flexible, good communication skills, team spirit
- Significant experience in the sale of luxury goods and retail
- Previous experience in a managerial experience
- Ongoing recruitment and casting of top talent to ensure the business is setup for success and open roles are filled
- Assists in hiring, developing, evaluating, and supervising Department Managers and staff
- Responsible for maintaining all safety programs to ensure a safe work environment including heading up the safety committee
Education on an Assistant Store Director Resume
Make sure to make education a priority on your assistant store director resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your assistant store director experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Assistant Store Director Resume
When listing skills on your assistant store director resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical assistant store director skills:
- Drive for Results-a proven track record of driving + delivering talent + business results
- Proven functional expertisein all areas of managing and operating retail business
- Demonstrates knowledge of products, placement Onstage, sales impact according to the space occupied and general understanding of category components
- Determines effective methods for scheduling and impact on coverage
- Determine effective methods of recruiting staff at all levels within the store environment
- Teaches and coaches behaviors which enable a high-performing, confident team to consistently deliver a best-in-class customer experience
List of Typical Experience For an Assistant Store Director Resume
1
Experience For Store Director & Assistant Store Director Resume
- Analyzes results, identifies opportunities, and measures the success of initiatives in the store
- Manages budgets/resources for daily operations and initiatives to achieve P&L objectives
- Assesses, hires and performance manages a team of managers and employees
- Partners proactivelywith Store Team to assess performance and take action to decrease losses, minimize shrink and risk in support of store compliance standards
- Identified, created and planned for execution of solutions which have successfully influenced store productivity or solved for difficult or complex issues
- Managed through significant change and transformation to move an organization forward
2
Experience For M&M s World Assistant Store Director Resume
- Maintain Festival Foods Culture within the store
- Supervise all associates in the store operation
- Responsible for budget and labor projections and to make daily adjustments as necessary
- Adhere to all Sanitation standards and guidelines set by local and company officials
- Ensure that all loss prevention policies and procedures are in effect at all times
- Properly manage inventory to achieve acceptable unallocated/shrink figures
- Support and execute a Superior Customer Service program
3
Experience For Assistant Store Director / Store Director Resume
- Practice Servant Leadership daily
- Responsible for achieving sales and profit performance in assigned store. Ensure that sales and margin goals are met. Work with Store Director to develop operating budgets and monitor performance
- Establish individual sales goals for associates and supervise sales staff to maximize sales and profit performance
- Assist the Store Director in overseeing floor coverage, driving sales, visual merchandising, display, customer service, and operational functions within the store
- Support the store director and lead the Department Managers in achieving targeted quantitative and qualitative goals
- Assists with problem-solving (clients’ demands, tensions in the team…)
4
Experience For Temporary Assistant Store Director Resume
- Promote the culture of the brand internally and externally
- Organized, solution finder, detailed oriented
- Innovative, facilitator and efficient
List of Typical Skills For an Assistant Store Director Resume
1
Skills For Store Director & Assistant Store Director Resume
- Role models the behaviors of an effective Manager on Duty
- Executed profitable, holistic strategies and plans in a high volume store with strong customer impact
- Ensuring each employee delivers the 5 C’s of Ralph Lauren Customer Service Excellence
- Perform all other physical aspects of the job to bending, squatting, standing, lifting, climbing, pushing, pulling, and walking
- Manages the physical plant of the store ensuring all areas of the store including Onstage and
- Adapt to the ever-changing retail environment while working in a cross-functional team
- Cultivates a collaborative learning environment within the store by modeling purpose, values and behaviors consistent with Mars philosophy
2
Skills For M&M s World Assistant Store Director Resume
- Helps to drive consensus while managing a diverse management team and/or collaborating with colleagues in other stores/departments
- Provides ongoing training to staff and ensures they are trained on all policies and procedures
- Monitors cash management for the store including approving all store expenses before they occur
- Maintains working knowledge of competitor practices; provides benchmarking and key insights
- Interrelate with all management teams, Buying, Accounting and Personnel offices
- Supervise the merchandising and maintenance of all displays, including all specialty department floor displays
- Help team to grow their client base while nurturing existing relationships
- Maintain a welcoming environment that generates customer traffic and builds loyalty by exceeding customer’s expectations
- Impact shipping services for efficiency and value
3
Skills For Assistant Store Director / Store Director Resume
- Make immediate decisions regarding associate issues, store policy and procedure issues
- Make immediate decisions regarding associate issues, store policy and procedure issues and guest service recovery
- Enter the cooler and freezer thereby being subjected to cold temperatures for extended periods of time
- Efficient planning and ability to execute for results
- Works with all departments to ensure and maintain appropriate functioning of entire store operations
- Oversees the merchandising, loss prevention, and store appearance/conditions
- ExecutesStandard Operating Procedures and initiatives to maximize customer satisfaction and business efficiencies
4
Skills For Temporary Assistant Store Director Resume
- Performs Leader on Duty responsibilities; providing overall leadership for the location for certain shifts
- Ledlarge teams in a high volume store while driving positive results
- Responsible for developing associates
- Make purchase and vendor decisions
- Assess physical needs of the store and follow through with vendors
- Employment decisions for all non-exempt retail positions
- Partnership decisions on select exempt retail positions
- Ensures M&M’s World culture and philosophy is brought to life
5
Skills For Assistant Store Director Ralph Lauren Beverly Hills Resume
- Adheres to “leadership” on the sales floor at all times
- Train and develop the Guest Experience Managers to ensure that the store meets and /or exceeds quantifiable performance metric’s (e.g. Net Sales, Conversion, Average Dollar Sale, etc.)
- Ensure all associate are upbeat, engaging and fun, if not take action
- Monitor competitor products, sales and marketing activities and help to identify ongoing opportunities for market share enhancement, effectiveness, and efficiencies
- Coaches team while at times working side by side with them on the best practices, to meet
- Responsible for maintaining a Master Schedule in accordance with business needs
- Ensures weekly posting of schedule is accurate and appropriate for the needs of the business
- Provides consistent, fair and timely feedback to associates through various channels, i.e.,
6
Skills For Assistant Store Director Polo Fifth Ave Resume
- Maintains a log of vacation and holiday requests; ensures they are implemented into schedules as
- Takes initiative when problems arise and use independent judgment to take immediate corrective actions
- In partnership with the Store Director drive the company’s performance management process and partner with P&O on associate relations issues to ensure practices are fair and consistent
- Demonstrates confidence and focus during periods of high volume or unexpected events to keep store operating to standard and to set a positive example for the store team
- Promotes store involvement in Mars community service, wellness and sustainability programs
- Coach and mentor staff to implement initiatives that support exceptional customer service standards
7
Skills For Second Assistant Store Director Resume
- Responsible for supporting the recruitment, supervision, and development of staff. Actively recruit and map out succession plans for current and future positions for department
- Motivate and inspire team to increase performance and productivity, creating a culture of recognition, teamwork and accountability
- Builds epic teams + drives a culture of high performance + engagement;Actively supports development and builds capabilities of team members through thoughtful & timely feedback
- Drives Results– maximize efficiencies, capitalize on new opportunities & remove obstacles
- Collaborates with store, Field and HQ teams to implement strategic initiatives and determine opportunities for process improvement
- Presents the storeto Field Leadership and HQ Business Partners to inform and educate about business, profitability, operational efficiencies, product sell through and customer feedback
8
Skills For First Assistant Store Director Resume
- Ensures an optimistic, rewarding and collaborative work environment in which employees are encouraged to grow to support our succession and talent pipeline goals
- Remove items that are minor and can be screened out in the interview process
- Promotes a customer-focused approach to growth by creating an atmosphere of enthusiastic personalized customer service. In the absence of the Store Director, resolves customer relation’s issues. Provides leadership to create and maintain positive public relations and involvement with the community
- Provides leadership and direction to all store associates. Trains and supervises all Department Managers (except Pharmacy & Service Operations) and other store associates in all store activities, policies, and procedures. Interviews and selects individuals to fill open positions
- Reviews and analyzes P&L statements. Develops and implements plans to reduce department shrink. Determines labor coverage needs for departments based on an analysis of current and projected sales and market conditions and schedules associates based on those needs
- Provides leadership and direction to all store associates. Trains and supervises all Department Managers and other store associates in all store activities, policies, and procedures
- Monitors and complies with government and Hornbacher's safety and sanitation regulations and wage and hour laws. Manages pricing integrity in the store by providing support to the Scanning Department and ensuring proper signing standards
- Manages the overall proficient operation of the store and assists in the corporation’s plans to increase store sales, profits and service levels
9
Skills For Assistant Store Director, Sawgrass Resume
- Prepares weekly sales/labor projections, executes to plan, and consistently achieves budgeted payroll percentage
- Anticipates highs and lows in the business and reacts accordingly to solve problems and/or adjust allocated labor
- Ensures monthly inventory counts, all deadlines are achieved, and store is “inventory ready”
- Manages store inventory to assure product freshness and achieve inventory turnover objectives; requires compliance with company assigned schematics
- Monitors and addresses customer issues, personnel situations, rewards and recognition, and policy violations
10
Skills For Assistant Store Director Eugene Resume
- Oversees department managers to ensure they are held accountable for the conditions of their department; includes monitoring their hiring practices, scheduling techniques, and their ability to keep labor costs at or below budgeted payroll
- Maintains store sanitation and cleanliness in accordance with local laws and best practices
- Initiates weekly communications with the corporate department directors to ensure exchange of business information such as vendor and/or product issues
- Maintains a safe work environment for employees, vendors and customers
- Interviews and selects individuals to fill grocery/drug jobs
- Responsible for appropriately handling emergencies, customer complaints, employee or customer accidents, reconciling cash with sales receipts, reports, inventories and supervising all store personnel in absence of Store Manager and First Assistant Store Manager
- Leads the store in the absence of the Store Director
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