Restaurant Supervisor Resume Sample
Kian Bashirian
1698 Cummings Ports,
Philadelphia,
PA
+1 (555) 478 1639
Work Experience
Restaurant Supervisor
06/2017
-
PRESENT
Dallas, TX
- Ultimately responsible for the dining room’s appearance, consistency of set up, food and beverage service and quality of the experience
- Perform and supervise the staff’s compliance with consistent safe and sanitary food and beverage handling and serving. Monitor and control maintenance/sanitation of the restaurant and equipment. Supervise adherence to all safety protocols
- Supervises the activities of all associates assigned to floor; ensures that breaks occur in a timely manner
- Enforces and adheres to all unit and company alcohol service policies and procedures
- Communicate daily with F&B Director with regard to special events, house counts, etc
- Assist F&B Director in conducting menu classes and taste panels
- Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun!
- Check email & communicate relevant information to other shift leaders
Society Restaurant Supervisor
08/2010
-
12/2016
Boston, MA
- Prepare floor plans and rotate fairly
- Assign opening and closing side work to hosts
- Use check list to ensure all tasks have been completed
- Gather micros reports according to meal period worked
- Assist in the bar inventory process
- Assist in monitoring of supplies par levels
- Demonstrated knowledge of tableside service and specialized tableside preparations
- Open and close shift in accordance with manager’s checklist
Sb-bear River Restaurant Supervisor
05/2005
-
05/2010
Los Angeles, CA
- Communicates frequently with other supervisors and managers as to the progress of the day's work
- Communicates frequently with guest contacts in order to ensure that their needs are being met
- Supervises and trains staff in maintaining cleanliness work areas, public areas, and storage areas
- Read and comprehend English in order to receive instructions from managers and guests and to communicate with members of all departments
- Knowledge of food preparation and customer service
- Demonstrated knowledge of restaurant administration, food preparation and food safety
- Basic computer proficiency, including the ability to use email and internet
- Knowledge of food and beverage operations and preparation techniques
- Established ability to work well under pressure. Is decisive and can access and analyze situations quickly and then implement appropriate plan of action
Education
Johnson & Wales University
2001 - 2005
School's Degree in Hospitality
Professional Skills
- Strong skills in money handling and prior POS knowledge - required
- Strong verbal and written skills (effectively able to summarize daily events on Restaurant MOD report)
- Excellent leadership, problem-solving, and multi-tasking skills with even temperment and a positive attitude
- Sense of urgency and strong communication skills
- Working knowledge of Microsoft Excel, Word, and general computer skills
- Develop and foster the skills of associates working within the outlets via training and performance reviews
- Ensures all waiters are using selling skills
How to write Restaurant Supervisor Resume
Restaurant Supervisor role is responsible for training, microsoft, leadership, pos, administration, modeling, retail, procurement, security, payroll.
To write great resume for restaurant supervisor job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Restaurant Supervisor Resume
The section contact information is important in your restaurant supervisor resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Restaurant Supervisor Resume
The section work experience is an essential part of your restaurant supervisor resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous restaurant supervisor responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular restaurant supervisor position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Restaurant Supervisor resume experience can include:
- Good level of Food and Beverage service experience in order to lead the team on shift, serving customers and delivering room service orders with confidence
- Read, write, and communicate effectively in English language, to understand internal
- Prior server experience required
- Operate in different areas to include greeting guests, performing guest transactions, utilize operating systems, and answering the phone
- Spot check guest checks to ensure proper check handling procedures are being adhered to. Operate POS system to process checks and any other transactions
- Three years experience as a server, floor, or bartending supervisor in a la carte or private dining service
Education on a Restaurant Supervisor Resume
Make sure to make education a priority on your restaurant supervisor resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your restaurant supervisor experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Restaurant Supervisor Resume
When listing skills on your restaurant supervisor resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical restaurant supervisor skills:
- Possess and display strong communication skills; able to effectively listen to, understand, and respond to Guest and Team Member questions or requests
- Fluent in English, good spoken and written skills
- Operate the POS Infrasy system effectively
- Maintaining a good working relationship, good contact with your colleagues and with other departments
- Able to use leadership and team building skills to elevate the teams service delivery and maintain a consistently high level of service standards
- Co-ordinate effectively with the kitchen through regular contact before, during and after service
List of Typical Experience For a Restaurant Supervisor Resume
1
Experience For Franchised Restaurant Supervisor Resume
- Experience with leading a restaurant team
- Opportunity to gain more hours as a server/bartender based on experience
- At least one year experience as a restaurant supervisor
- Collaborates with IHG functional and brand teams to implement strategies and to provide input and feedback based on operations experience with the brand
- Enquire guests’ satisfaction and handles guests’ complaints to establish good guest relations
- Supervising, supporting, scheduling, assigning daily work, informing and training team members in all restaurant activities and operations
- Managing and monitoring product quality and service and satisfaction trends, evaluating and addressing issues and making improvements accordingly
- Monitoring, observing and assisting in evaluating team member performance
- Supporting and assisting team members in handling guest inquiries and requests and in resolving guest complaints
2
Experience For Society Restaurant Supervisor Resume
- Checking the Menu, the VIP list, lighting system, air conditioning system, music, mise en place, uniforms of subordinates, and a proper arrangement of rangs
- Assisting in monitoring inventory and inventory control
- Communicating and delegating tasks to the team
- Leading shifts & supervising restaurant operations
- Ensuring compliance with health, safety, sanitation and alcohol awareness standards
- Ensuring a smooth coordination between our Restaurant and our Kitchen
3
Experience For Sb-bear River Restaurant Supervisor Resume
- Handling administration and paperwork
- Assisting guests with their food and beverage needs while in the concierge lounge
- Providing information to guests about
- Working knowledge of restaurant reservations systems
- Starting pay is $14/hour
- Preparing and monitor the Restaurant and Bar areas for service and guest comfort
4
Experience For Casual Restaurant Supervisor Resume
- Informing guests of daily specials
- Assist with recruiting, selecting and retaining a quality staff
- To ensure that he schedules himself to be available and on duty during peak periods (frequently opening and closing the operation)
- Assist manager with scheduling, labor and food costing
- Attend and conduct pre-meal meetings and monitor ongoing training
- Assist manager in maintaining and improving presentation of all food products
- Enforce all liquor liability laws, including prohibiting sale of liquor to intoxicated guests and to minors
- Ensure that standards are being met regarding staff uniforms, quality of service/food, timeliness of food,
- Assist manager in; scheduling, completing weekly
5
Experience For Intercontinental Milwaukee Restaurant Supervisor Resume
- Responsible for handling guests in all situations maintaining a professional, courteous and friendly demeanor at all times
- Assist the Restaurant Manager with the management of the team including rostering and performance development
- Ensure that all team members are up-selling within the department and that relevant departmental promotions are being carried out
- Assist manager in scheduling, and forecasting both weekly and monthly
- Assists with ordering all Liquor, Beer, Wine and conducting food inventory on a weekly basis
- Responsible for training staff on all steps of service standards including knowledge of Muse wines, beers and menu items
- Responsible for completing the following reports while the GM is out
6
Experience For Restaurant Supervisor Smokey s Resume
- Inspects dining room serving stations for neatness and cleanliness
- To ensure regular stocktaking of all operating equipment at specified intervals
- Assist the Servers in clearing and setting tables
- Love working with fresh, local and interesting ingredients
- Basic technical knowledge of restaurant operations, such as decision-making and critical thinking
- Ensure that all Associates comply with the grooming and uniform standards and assist restaurant manager in conducting inspections
- Handle Guest concerns and complaints with a concerning and understanding attitude as per Hotel standard
7
Experience For Restaurant Supervisor Favorites Resume
- Ensure all opening and closing side work is completed on a daily basis
- Can recommend hiring or terminating in conjunction with disciplinary action
- Assist with training and/or cross-training Team Members as needed
- Knowledge of Food and Beverage operations, to include appropriate staffing levels, service equipment and guest relations
- Comply with attendance rules and be available to work on a regular basis including weekends and holidays
8
Experience For Restaurant Supervisor for Dempsey s Brew Pub & Restaurant Resume
- Assist in developing promotional ideas and specials
- Assist in maintaining service and brand standards
- Identify the need of supplies for ordering
- Assist manager in completion of reporting – create daily shift report
- Assist with training of staff on Hotel policies, practices and procedures
- Commitment and ownership in responding quickly and accurately to guest requests
- Train, maintain and enforce all Marriott service standards using use records, menus and appropriate reference materials
- Provide floor coverage during all meal periods
9
Experience For Zaffiros Restaurant Supervisor Resume
- Assist Director of Outlets in conducting menu classes and taste panels
- Managing a staff in food and beverage - required
- Able to work early mornings with shifts starting at 5:45am and able to work as late as 3:00pm - required
- Knowledge of food/liquor cost and maintaining controls and accountabilities of these areas of our operations
- Localizes and executes brand marketing strategy and promotion of nutritious and healthy F&B offers to hotel guests
- Basic knowledge of food, liquor, beer and wine as associated with casual dining establishment
- Record and deal with problems and complaints in an appropriate manner. Taking a proactive approach to service recovery
- Complete departmental orientation for new team members and ensure that relevant training is completed in a timely manner
- Maintain departmental stock levels and adhering to the hotel requisition system
10
Experience For Restaurant Supervisor NEW Bistroplex Resume
- Participate in associate meetings and training
- Quality evaluation of all foods and related supplies and maintaining of appropriate inventory levels
- Guest interaction regarding special events, dietary requests and other requirements
- Ensure that employees comply with tip-reporting requirements, uniform and service guidelines, and other policies and procedures
- Ensure portion controls are being adhered to
- Responsible to assist in the development, implementation, and daily follow-up of property's Food and Beverage marketing plan and Sales promotion effort
- Assist the Hostess in seating guest
List of Typical Skills For a Restaurant Supervisor Resume
1
Skills For Franchised Restaurant Supervisor Resume
- Train/Re-train on service skills, menu knowledge, etc
- Effectively communicate with Department Heads and Employee Partners to execute high level of service at all times
- Team Player / Leadership skills
- Computer skills required for Microsoft word, Excel, restaurant reservation systems, POS systems, and basic office equipment
- Prior Restaurant experience required, preferably within a full-service environment
- Experience managing/supervising the finances of a complex service-related business with a F&B component
- Demonstrate ability to take initiative, including anticipating Guest or operational needs
- To ensure effective communication by attending meetings as required and holding staff meetings on a regular basis to impart information
- Pay is $14/hr or negotiable depending on experience
2
Skills For Society Restaurant Supervisor Resume
- Any previous education, training or experience in Food and Beverage supervision
- Previous experience in a fast paced restaurant setting
- Two years experience in a supervisory restaurant role, preferably in a resort setting
- Enhance company EEO position by making a good faith effort to recruit, select, develop, and retain protected class employees
- Experience working at supervisory level in a busy restaurant environment with up to & over 100 customers at any given time
- Supervisory experience in a restaurant or hospitality setting
- To assist the Rib Room General Manager in the daily running of the outlet in the most efficient and effective manner
3
Skills For Sb-bear River Restaurant Supervisor Resume
- A good working knowledge of food, liquor, and beverage health, sanitation, and safety laws and standard practices - required
- Manual Handling experience
- Motivates their team to deliver excellent customer service & rewards success
- Alcohol awareness certification (ABC) and/or food service permit or valid health/food handler card as required by local or state government agency
- Experience in management, preferably in F&B
- Valid Oregon Food Handler Card and OLCC card
4
Skills For Casual Restaurant Supervisor Resume
- Demonstrated ability to work well as a team member and excel as leader
- Hold a valid San Bernardino Food Handlers Certificate and TIPS Certificate
- Two years supervisory experience preferable in a high volume hotel/restaurant operation
- Considerable knowledge and experience of food service, policies, procedures and cost control
- Strong beverage knowledge with wines, cocktails and coffees
- Relevant experience within Food and Beverage or Retail
- Previous experience within high volume or fast paced environments
- Operates cash register and voids transactions as needed
5
Skills For Intercontinental Milwaukee Restaurant Supervisor Resume
- Hospitality or customer service experience - required
- Empowers Grand Performers to provide excellent customer service
- Consistently monitor service levels to ensure execution of seamless Guest dining experience
- All equipment in good condition and clean
- Build solid relationship with your colleagues
- Demonstrates thorough knowledge on products, menus and equipment
- Maintain good communication with staffs
- Excellent mathematical abilities in order to determine and track inventory, controls, revenue
6
Skills For Restaurant Supervisor Smokey s Resume
- Valid Smart Serve certification
- Operate/Program PMS for daily specials
- Bar service experience
- F&B Experience
- Dynamic, service oriented individual who is able to personalize each guest experience
- Min. 5 years of Food & Beverage experience required (in any position)
- Experience as a Lead Server and/or F&B Supervisor is an asset
- Beverage Knowledge (wine, beer, liquor, spirits, hot/cold, non-alcoholic) with a strong desire to learn
- Understanding, managing, and practicing safe food handling procedures
7
Skills For Restaurant Supervisor Favorites Resume
- Carrying or lifting items weighing up to 50 lbs
- Managing and controlling all costs relating to the restaurant operation
- Scheduling of staff according to occupancy level and forecasting
- Helping Maintain projected costs and labor during scheduled shifts
- Helping make sure staff is following established recipes and procedures
- Helping to control the guest flow and monitoring ticket times
- Working during peak business hours to set the pace in Front or Back of House
8
Skills For Restaurant Supervisor for Dempsey s Brew Pub & Restaurant Resume
- Directing and coordinating the activities of all assigned associates and departmental responsibilities in the restaurant
- Reporting sales per Labor hour
- Hosting promotions (incentives) and Alley Rallies
- Helping enforce applicable liquor laws and responsible alcohol service guidelines
- Coaching employees to maintain consistency in food and service to increase sales
- Maintaining culture and core values: Passion, Partnership, Integrity and Fun with Purpose
9
Skills For Zaffiros Restaurant Supervisor Resume
- Working environment is fast-paced, loud and stressful
- Willing and able to work weekends and holidays, days, nights, or both
- Preparing and monitor the Restaurant areas for service and guest comfort
- Handling food objects and products
- Assist in scheduling staff, voids/closing comps, liquor pulls, cutting staffing levels, checking out BluesBuster and bar staff at end of shift
10
Skills For Restaurant Supervisor NEW Bistroplex Resume
- Responsible for proper receiving, storing and issuing of all beverage products in the including vending machines
- Problem solving, reasoning, motivating, organizational and training abilities are often used
- Perform diverse physical tasks, including constant walking and standing, and some heavy lifting (up to 50 lbs.)
- Ensures point of sale operations and cash handling practices are following according to standard operating procedures
- Assist with supervising, guiding, scheduling and training Food and Beverage employees
- Complete opening and closing procedures according to checklist for dining room
- Assist manager in; scheduling, completing weekly payroll, and forecasting both weekly and monthly.Participate in interviewing new employees as needed
- Understand and supervise opening and closing procedures including a thorough knowledge of the Point of Sale System to include all discount and loyalty cards
- Supervise the day-to-day activities of team members; including coordinating breaks, and keeping management informed of any significant problems
List of Typical Responsibilities For a Restaurant Supervisor Resume
1
Responsibilities For Franchised Restaurant Supervisor Resume
- Previous experience of operating tills
- Payroll or other relevant administrative experience required
- Demonstrate thorough knowledge on products, menus and equipment
- Proven leadership qualities can foster an open and supportive environment
- Demonstrates the correct and safe use of all materials
- Working between 2pm-10pm approximate
2
Responsibilities For Society Restaurant Supervisor Resume
- Assist in maintaining a smooth running operation
- Assist Manager with hiring and training of all staff
- An understanding of Gross Profit, targets, wage targets & budgeting would be an advantage
- Ensure correct cashiering procedures are adhered to according to hotel policy
- Manages profitability for food and beverage for the hotel, with focus on monitoring budget and controllable costs
- To feel confident in leaving the operation for a period of time due to the qualified employees he has developed, and who are able to make their own decisions
3
Responsibilities For Sb-bear River Restaurant Supervisor Resume
- Follows company's cash handling policies and procedures, and maintains proper security of cash at all times
- Ensure colleagues have full knowledge of all menu items, garnishes, contents and preparation methods being served in the restaurant
- Shift supervision of all restaurant, lounge, , IRD, and pool serving staff
- Inspects kitchen and dining areas and kitchen utensils and equipment to ensure sanitary standards are met
- Coordinates activities of dining room personnel to ensure prompt and courteous service to patrons
- Provide feedback to Restaurant Manager regarding Grand Performer performance or disciplinary issues
4
Responsibilities For Casual Restaurant Supervisor Resume
- Partner with job coach to ensure proper on-boarding of new Grand Performer
- Conduct daily line-up meetings at the start of each shift using the Kessler Connection to ensure communication of property-specific information
- Offers attentive service to guests, adapting to any constraints
- Assist the Restaurant Operations Manager with the analysis and planning of restaurant sales levels and profitability
- Assist with the organisation and marketing activities, such as promotional events
- Coordinate the operation of the restaurant during scheduled shifts
- Maintain and troubleshoot operational issues, including restaurant/kitchen equipment, Guestbridge reservation, POS, and InfoGenesis software systems
- Monitor guest satisfaction and comments regarding food
- Increase revenue through training and use of financial reports to ensure upsell of product
5
Responsibilities For Intercontinental Milwaukee Restaurant Supervisor Resume
- Responsible for assistance in evaluation, job performance, and maintaining weekly payroll
- To liaise with customers regarding special functions
- To ensure fair and equitable discipline, yet complying with house or company regulations
- To ensure that operating equipment is used properly and not abused
- Open/close outlets according to hours of operation
- Responsible for daily paperwork including payroll, inventory, etc
- Handle daily associate relations such as scheduling and time adjustments
- Assist with overseeing the daily operations of the Stars Restaurant, Room Service, Banquets, and Purser’s Pub
- Monitor the quality of the food, ensuring it is up to standards
6
Responsibilities For Restaurant Supervisor Smokey s Resume
- Motivate staff to perform at their highest abilities. Communicate upselling techniques
- Assist with ordering Stars supplies and monthly inventory of supplies
- Have knowledge of all job descriptions – LSOP’s and service standards relating to functions within areas of responsibilities
- Assist with payroll, purchasing, inventory control, and other administrative tasks
- Facilitates healthy eating presentations/talks in the local community at least quarterly, e.g., at schools, clubs, radio shows, etc
- Ensure breakfast buffet counter is set up according to the standards
- Monitor careful usage of operating equipment by the Servers
7
Responsibilities For Restaurant Supervisor Favorites Resume
- Sets up tables according to the level of activity
- Places guests in the room according to how busy it is (number of guests in group, etc.)
- (State or County Licensee or Certification Requirement)/ Responsible Alcohol Awareness Training
- Monitors restaurant and bar activities by actively participating in the service (e.g. observe guest reaction, waiter performance and popularity of menu items)
- Inspects restaurant & bar daily (front and back) to ensure cleanliness, physical condition and functioning equipment
- Award-winning Executive Chef Stuart Duff
- Glamorous setting, ideal for all occasions
- Opportunities for private dining
- Provide a warm and friendly greeting immediately to all guests
8
Responsibilities For Restaurant Supervisor for Dempsey s Brew Pub & Restaurant Resume
- Ensure restaurant has proper staffing based on business needs
- Supplies ordering and management
- Oversee the floor during slow and busy hours
- Open availability from 5am-1am, including weekends and holidays
- Up to 20% discount in stores and online after a qualifying period
- Conduct pre-service briefings with staff, including: VIPs in House, Group movement, Promotional activity, Guest feedback and product knowledge
- Planned and structured induction training
9
Responsibilities For Zaffiros Restaurant Supervisor Resume
- 1:1 coaching from department HOD
- Opportunities for cross training to other departments
- Career opportunities across a network of international brands which are part of the Accor family including Sofitel, Fairmont, Swisshotel and Raffles
- Confidence in managing a team of hospitality operatives
- Attends training sessions and meetings as directed by Manager
- Commitment to delivering exceptional service
- Attend designated meetings, menu and wine tasting
10
Responsibilities For Restaurant Supervisor NEW Bistroplex Resume
- Attend monthly departmental meeting
- Conduct scheduled function room inspections, using a checklist in accordance with departmental standards
- Supervise and direct the prompt, efficient and friendly serving of all food and beverage associates
- Work quickly and independently to resolve operational and/or guest issues when necessary, ensuring proper follow through with appropriate manager(s)
- Assist in the training and development of associates
- Monitor careful usage of operating equipment
- Check bills before presenting them to the guests
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