Manager, Restaurant Resume Sample
Jaqueline Brown
676 Weston Loop,
Detroit,
MI
+1 (555) 959 6345
Work Experience
Assistant Manager Restaurant
07/2016
-
PRESENT
San Francisco, CA
- Maintains records of employee’s performance and dining room food and labor costs
- Evaluate and identify opportunities from a strategic perspective, including ability to develop, prioritize and implement plans to meet organization’s core strategic goals
- Monitor and oversee the operation of assigned restaurant to ensure compliance with company standards, policies, procedures and all Federal, State and local liquor, health and safety regulations
- Responsible for personnel-related matters including but not limited to interviewing, hiring, training, scheduling, coaching, evaluating, promoting, counseling, and discharging
- Ensure prompt and courteous service to customers; resolve guest complaints in an appropriate and timely manner
- Assist the Director with budget goals and objectives and monitors financial aspects of the department
- Represent the Food and Beverage Department in internal and external employee related matters
- Hires new employees and separates existing employees while assisting with training needs
- Assists the General Manager in reviewing expenditures and revenues relating to a designated restaurant
Manager, Restaurant Systems
01/2010
-
04/2016
Chicago, IL
- Calculates the daily volume of business reports, prepares statements, and advises department heads concerned with daily and weekly labor costs versus gross volume of business
- Checks food prices to confirm and keep updated on market fluctuations
- Counsels employees within department and develops systems for employee feedback, incentives of motivation, and participation in restaurant decisions
- Schedules periodic food service employee meetings in order to update and ensure correct execution of restaurant policies and procedures
- Reviews AB ratings with employees and management to learn how to develop a strategy to increase positive ratings
- Develops marketing plans to obtain long and short term goals
- Manages the food and beverage team to include efficient staffing,
- Enforce established safety practices and ensure that all productivity and quality standards are maintained
Senior Manager Restaurant Development
12/2004
-
10/2009
Los Angeles, CA
- Prepares service and production staff schedules in accordance with forecasted business volume. Responsible to alter production and employee needs with the varying daily business volumes
- Responsible for and monitors all direct operating expenses for the area of responsibility. Completes all required forms and paperwork
- Responsible for supervising employee’s workflow, setting leadership standards, and guiding work locations efficiency. Builds internal relationships ensure our employees are exceeding expectations
- Understands and demonstrates management’s point of view
- Perform weekly and monthly reporting of sales and business KPI’s
- Anticipate the guests’ needs and respond appropriately with a sense of urgency – personal supervision of guest complaints
- Work as a team member, assisting guests’ and employees’ needs and inquiries
- Establishes accountability processes for all Express Gourmet outlets; ensuring compliance with the company’s standards, philosophies, policies, legal requirements and collective bargaining agreements
Education
Johnson & Wales University
1998 - 2003
Bachelor's Degree in Hospitality
Professional Skills
- Excellent prospecting, negotiation and sales skills
- Excellent communication and computer skills are needed, including knowledge of MS Office products
- Proven ability teffectively prioritize and execute tasks in a high-pressure environment within budgets and timelines
- Manage employees, training and coaching skills with evidence of developing exceptionally motivated teams
- Proven experience in key accounts or group sales acquisition/retention within sales at a leading company
- Proven experience introducing and implementing cutting edge ideas; conception through final delivery in restaurant and bar settings
- Oversee all aspects of service, inventory control and labor management to operate the restaurant efficiently and cost effectively
How to write Manager, Restaurant Resume
Manager, Restaurant role is responsible for training, english, events, travel, insurance, reporting, purchasing, gaming, coaching, surveying.
To write great resume for manager, restaurant job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Manager, Restaurant Resume
The section contact information is important in your manager, restaurant resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Manager, Restaurant Resume
The section work experience is an essential part of your manager, restaurant resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous manager, restaurant responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular manager, restaurant position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Manager, Restaurant resume experience can include:
- Fluent in Mandarin & Cantonese language skills
- Prior experience in regional, corporate, or multi-unit restaurant and bar operations
- Interact with guests to obtain feedback on product quality and service levels and respond effectively to guest problems and complaints
- Two to four years fine dining restaurant management experience is required
- At least two years' of management experience working in a Quick Service environment
- Maintains excellent relationships with employees, guests and client as well as other departments within the operation
Education on a Manager, Restaurant Resume
Make sure to make education a priority on your manager, restaurant resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your manager, restaurant experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Manager, Restaurant Resume
When listing skills on your manager, restaurant resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical manager, restaurant skills:
- Experience introducing and implementing creative concepts and ideas, as well as concept through final delivery in the F&B space
- Display leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations
- Accomplished candidates with 6-10 years of experience in sales, account management, search marketing and and/or e-commerce
- Interact with guests frequently to ensure satisfaction and enjoyment of dining experience; React to any guest complaints and take any appropriate action
- At least two years of experience working in a quick service management environment
- Previous experience working in a high-end luxury hospitality environment
List of Typical Experience For a Manager, Restaurant Resume
1
Experience For Assistant Manager Restaurant Resume
- Creating, implementing and modifying marketing plan(s) for outlet, with approval of Food and Beverage Management
- Responsible for operation of the restaurant in accordance with the approved budget while providing the Client with the maximum value for the dollars spent
- A growth environment favouring the development of competencies
- Extremely outgoing personality
- Support the company in the development and implementation of the Strategic Plan and Vision for the department consistent with the Company’s Objectives
2
Experience For Manager, Restaurant Systems Resume
- Reviews P&L performance, identifies areas of opportunity and actions on key drivers to create measurable improvements..
- Manage assigned operational functions within the department consistent with the strategic plan, the fiscal budget, and the company’s short term and long-term profitability objectives
- Related experience in a high volume, full service restaurant; preferably as an Assistant Manager, Restaurant Supervisor or Lead
- Manage the delivery and measurement of guest service consistent with the company’s core service standards and brand attributes
- Manage assigned staff to include: hiring recommendations that encompass the company’s diversity commitment; training; coaching; performance feedback, recommending and administering discipline, and scheduling
- Ensures that the food offered to the client, customers, and employees of the operation is of superior quality
- Continually monitor all daily sales, ordering/par levels, costs for outlet. Also constantly monitor outlet performance and seek to exceed budgeted goals/improve Claim Jumper operations by focusing on the following areas
3
Experience For Senior Manager Restaurant Development Resume
- Constant mental alertness, remembering/paying attention to/observing details, making decisions; directing others; following directions; concentrating amid distractions
- Maintain professional and technical knowledge by tracking emerging trends in the restaurant industry, attending educational workshops, reviewing professional publications, establishing personal networks, and/or benchmarking state-of-the-art practices
- Apply sound revenue management strategies to secure the right level of business at the most optimal time to yield maximum revenues
- Hold employees accountable to policies, procedures, standards, hospitality, and service
- Knowledge on Beverage and Bar operations or a high level of interest
- Elevated operations knowledge and creativity
- Empower employees to provide unrivaled guest service
4
Experience For Manager Restaurant Resume
- Manage service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment and invitation to return)
- Manage day-to-day operations so that customer expectations of quality and standards are meet on a daily basis
- Conduct daily “taste panels” to educate, drive sales, and create sales goals
- Ensure compliance with all applicable laws and regulations and adherence to liquor control policies and procedures
- At least two (2) years of high-volume restaurant operation
- Trained in all aspects of licensed store operations
- A young and dynamic team
- Marble floors; carpet
List of Typical Skills For a Manager, Restaurant Resume
1
Skills For Assistant Manager Restaurant Resume
- At least one year of experience managing a team under a Collective Bargaining Agreement
- Experience using Infogen, Spotfire and MRI purchasing system
- Experience working with Infogenesis
- Experience working with Stratton Warren
- Experience with Stratton Warren inventory ordering system, InfoGenesis POS, and Avero
2
Skills For Manager, Restaurant Systems Resume
- At least two years of restaurant management experience
- At least three years of restaurant management experience
- At least five years of experience in Food & Beverage
- Experience within the Bar and Restaurant Industry or a related discipline
- Deep experience in restaurant and bar operations within high profile, luxury tier hotel and independent restaurants
3
Skills For Senior Manager Restaurant Development Resume
- Demonstrated ability tassess stakeholder needs, creatively approach solutions, and decide and influence appropriate courses of action
- Activate specific brand strategies geared toward the guest experience
- Previous work experience within a high volume luxury resort establishment
- At least two years' of previous Starbucks management experience
- Previous senior management experience in a similar environment
4
Skills For Manager Restaurant Resume
- At least two years or more of previous management experience
- Previous Starbucks management experience
- At least two years of previous management experience
- Previous work experience within a high-volume luxury resort environment
- Working knowledge of the Collective Bargaining Agreement
- Advanced understanding of Fining Dining Service
5
Skills For Senior Manager, Restaurant & Bars Luxury Resume
- Responsible for accurate scheduling of all positions/all shifts including supervisors/ relief manager(s)
- Deep understanding of branding and visual design and applications within the restaurant and bar space
- Oversee the financial aspects of the department including purchasing and payment of invoices
- Monitor that ambiance/atmosphere (e.g., lighting, music, table-top, etc.) is appropriate for restaurant concept, positioning, time of day, etc
- Consult with key individuals in the local community to assess opportunities while identifying and analyzing competitors
6
Skills For Manager Restaurant Pickle & Jam Resume
- Manage and monitor fiscal budget, operations of assigned department(s) and marketing strategies to produce both short-term and long-term profitability
- Uphold uncompromising standards of cleanliness throughout the restaurant and bar
- Assist servers and hosts on the floor during meal periods and high demand times
- Understand financial opportunities by surveying restaurant demand
- Organize yourself in order to be efficient and professional in your relationship with customers
7
Skills For Assistant Manager Restaurant Pickle & Jam Resume
- Monitor comp checks and make sure all comp procedures are followed and limits are utilized. Maintain accurate paperwork regarding comps, inventory/par levels, scheduling, payroll, employee records
- Continually monitor CJ line/employees to make sure outlet meets both Claim Jumper and Four Star/Four Diamond standards
- Requisition/review daily supplies/inventory to maintain approved par levels
- Responsible for counseling and disciplining all employees, including supervisory staff, if necessary. Enforce Departmental Rules, Union Contracts. Make sure consistency of rule enforcement is maintained by all supervisors
- Maintain current knowledge of Aloha and/or other POS system operations
8
Skills For Assistant Manager Restaurant Buffet Resume
- Consistently demonstrate excellent people skills, both in dealing with guests, as well as employees. Handle customer complaints on a one-to-one basis. Remain available and on call 24 hours
- Responsible for smooth, efficient, cost effective operation of restaurant to include labor management, supervision of all aspects of service, inventory control
- Control the door, be informed of different comp-slips, coupons and procedures involved
- Communicate with Room Chefs and Executive Chef regarding any problems relating to Food or Kitchen. Also communicate with maintenance/engineering to ensure quality physical appearance of outlet
- Represent needs of department to Vice President of F&B and/or Assistant Director of Food &Beverage. Complete other/special projects for Food and Beverage management, including assimilating and forwarding necessary information and employee licenses to F&B Office and/or Human Resources
- Developing Others - Supports the development of other’s skills and capabilities sthat they can fulfill current or future job/role responsibilities more effectively
- Frequently using wrist motion, dexterity, and eye-hand coordination, reaching, twisting, stooping and balancing, smelling and tasting
- Open/close shift, including logbook and pre-meal briefing
- Contact engineering department or other vendors to repair equipment
9
Skills For Group Sales Manager, Restaurant Solutions Resume
- Manage Infogenesis pricing/maintenance issues to ensure checks can be processed correctly
- Utilizes Avero to maximize sales and profits, manage daily labor and other operating expenses
- Work as a team member, assisting guests and employees needs and inquiries
- Perform employee evaluations and manage all issues related to attendance records and Workday in general
- Anticipate the guests needs and respond appropriately with a sense of urgency personal supervision of guest complaints
- Manage assigned operational functions within the department consistent with the strategic plan and vision for the department and the division
- Oversee the daily floor and kitchen operations to ensure that service is done proficiently
10
Skills For Account Manager, Restaurant & Hotels Resume
- Provide input into the research, development, evaluation and implementation of new products, services, technology and processes to ensure competitive position and in anticipation of changing customer needs within the dynamic hospitality and gaming environment
- Ensure maintenance and cleanliness of restaurant and communicate expectations to Housekeeping and Maintenance departments
- Fluent understanding of B&F and design trends, as well as knowledge of the restaurant and bar design process
- Ability tarticulate new concepts clearly and in a compelling way, as well as convey these visually and through narrative
- Exceptional creativity and independent approach tconcepting of B&F outlets
- Review and complete daily payroll; control daily labor costs
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