Regional Training Manager Resume Sample
Gerardo MacGyver
3121 Schmeler Drive,
Phoenix,
AZ
+1 (555) 226 9317
Work Experience
Regional Training Manager
08/2015
-
PRESENT
Los Angeles, CA
- Develop training content that is effectively tailored for the targeted audience
- Facilitate and deliver training effectively for the targeted audience
- Oversee the organization and development, of training manuals and instructor guides and course materials such as handouts and visual materials
- Resolve and respond to training issues and questions from clients and employees on the application and interpretation of OTTS and CMS
- Continuously seek and support new approaches, practices and processes to improve the efficiency of training services provided to clients and the organization
- Coordinate efforts to ensure the full utilization of training facilities, process, resources and equipment
- Develop liaison relationships with other Training Partner Y locations in the South Region and YUSA to implement consistencies in NC/SC/VA Regional Trainings
- Work closely with other TPY Regional Training Managers to ensure quality and consistent learning experiences throughout the South Region
- Administrator of the Learning and Development website on the YExchange to ensure content consistency, quality and effectiveness
Regional Training Manager Lac
08/2010
-
05/2015
Phoenix, AZ
- Collaborate with YUSA staff to ensure quality trainers and service to participants including creating Trainer Academy opportunities
- Responsible for the training lines of the Leadership Development annual budget
- Create, through collaboration with the Association Marketing Department, all TPY communication and event marketing plans/materials
- Provide primary leadership in coordination of hospitality volunteers for local and regional trainings
- Manage vendor relationships for training needs (food, equipment and training locations)
- Adminstrator of the Learning and Development website on the YExchange to ensure content consistency, quality and effectiveness
- Coach and develop Managers in Training (MITs) within region from orientation to 90 days post completion
Regional Training Manager Opportunities
05/2006
-
04/2010
Chicago, IL
- Report on MIT progress to Director of Training and Regional Vice President tracking trends for continuous improvement
- Coordinate and lead New Restaurant Opening (NRO) training
- Conducts training sessions through various modalities (webinars, classroom, on the job training, etc.)
- Visit restaurants to facilitate continual training and ensure consistency across the brand
- Collaborates with Market Partners, Regional Vice President, and Human Resources Business Partners on developmental training plans
- Evaluates training programs and reports on regional effectiveness
- Regular ongoing communication to be maintained with all field staffs of the zone
- Regular follow-up to be done for training activities
Education
California Miramar University
2002 - 2006
Bachelor's Degree in Business Administration
Professional Skills
- Strength in planning, organizing, and prioritizing to deliver results and complete assignments within deadlines, with a limited amount of direct supervision, and often times managing multiple priorities
- Demonstrated superior interpersonal skills and ability to effectively communicate across diverse audiences in both written and verbal from
- Superior verbal and written communication skills as well as superior presentation skills in English and French
- Excellent administrative skills including presentation design, typing, filing, and basic accounting
- Strong organizational skills and flexibilty
- Excellent live training and facilitation skills required
- Demonstrated superior business acumen and business planning skills
How to write Regional Training Manager Resume
Regional Training Manager role is responsible for training, presentation, planning, english, basic, travel, collaboration, organization, development, recruiting.
To write great resume for regional training manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Regional Training Manager Resume
The section contact information is important in your regional training manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Regional Training Manager Resume
The section work experience is an essential part of your regional training manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous regional training manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular regional training manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Regional Training Manager resume experience can include:
- Demonstrate excellent project management, planning and analytical skills
- Strong communication skills including fluency in written and spoken English
- Previous experience of effectively managing a team remotely
- Supporting Daily Consumer Card Application dispatch by effectively handling third-party back-calling teams
- Lead a regional team of front line trainers and training delivery managers focused on developing Seller Support Associates’ skills
- Effectively communicates with all levels of leadership on local execution of learning and development initiatives to drive influence and accountability
Education on a Regional Training Manager Resume
Make sure to make education a priority on your regional training manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your regional training manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Regional Training Manager Resume
When listing skills on your regional training manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical regional training manager skills:
- Effective problem solving, decision making and management of multiple project skills
- Strong organizational and multiple-tasking skills
- Excellent written/oral presentation and communication skills
- Demonstrated facilitator skills
- Strong organizational, motivation and time management skills
- Strong initiative and solid judgment to provide coaching and employee guidance, influence hiring managers and work with executives
List of Typical Experience For a Regional Training Manager Resume
1
Experience For Regional Training Manager Lac Resume
- O Connect with all newly hired managers and follow-up to ensure consistent, quality on boarding and training through the 80 hours of Management Essentials Training
- Strong oral, written and presentation skills both in person and online
- Excellent English communication skills. Cantonese and/or Mandarin advantageous
- Consistently increase the Vision Care field force’s skills, knowledge and competencies over time to create the best field force in the industry
- Proficient computer skills in Word, Excel, PowerPoint, and Outlook
- Demonstrated success with defining, implementing and optimizing content strategy for customer-facing resources
2
Experience For Regional Training Manager Opportunities Resume
- Extensive experience in managing/leading a professional training business
- Knowledge and experience in a retail commissioned sales environment
- Virtual Leadership experience an asset
- Support Area Managers in their coaching process during JFW done by them, through observation, demonstration and by conducting COACH THE COACH sessions
- O Ensure DMs are trained in their role for new manager on boarding and are aware of and using the tools and resources successfully
3
Experience For Regional Training Manager Greater Resume
- Completes the annual training schedule on a monthly basis according to field visits and in depth observation and discussions with the teams
- Where required, work with other SGS LOB’s in developing training
- O Provide regular, formal feedback to RVP, Director of Field Training and DM on an individual trainee's performance and progression through the program
- Authentic, Innovative and Inspirational in your delivery of training
- Able to adapt to an ever changing environment and travel flexibly in the region
- Facilitates seminars, training classes, and workshops
4
Experience For Regional Training Manager East Coast Resume
- Ensures the highest levels of training standards at all Pei Wei restaurants
- Ensures and coaches recipe adherence, following food safety and sanitation practices
- Leads certified training restaurant and certified trainer programs
- Conducts needs assessments and identifies training opportunities for restaurants,
- Provides leadership at new restaurant openings (NRO) to ensure proper execution of training plans, systems, and standards
- Able to develop and coach regional in store trainers
5
Experience For Cib-latin Learning & Development Regional Training Manager Resume
- In collaboration with regional retail operations, regional merchandisers, and regional HR, articulates the global training programs with the local needs in order to plan the training events on an annual basis
- Identifies training needs from feedback of HR collected in the EAD, business priorities given by the Zone President and corporate focus shared by Corporate Retail Director and HR Development
- Performance: partner with regional retail managers and store managers to drive store’s productivity; to drive customer metrics (Unit Per Transaction, Average Transaction Value, Conversion) as well as customer experience evaluation result and new Customer Value Management metrics
- Lead rollout of all new brand/ global initiatives and monthly floor sets, training/coaching groups and individuals according to their needs when necessary on and off the shop floor
- Strong coaching, motivation and influencing skills
- Work independently and be able to adapt to fast-paced environment
- Action-oriented and with a drive for results
6
Experience For MYS Ctsm Kl-anti-money Laundering Tmst Regional Training Manager Resume
- Show Initiative and self-motivated
- Tracks MIT’s within RVP region (Orienatation-90 days post certification)
- Identifies, recommends, recruit, and select certified NRO trainers
- Train and certify Sales Managers and Sales Consultants on the company’s CRM (Compass)
- Willingness and ability to relocate to the Boston area and live within 45 minutes of the Westborough, MA division office.
- Performs market Training Audits throughout the region, evaluating class material, instructors’ performance and record keeping. Reports the Training Audit findings to all appropriate leadership
- Conduct frequent venue visits to observe training best practices, and provide coaching to ensure approved training initiatives are executed with consistency and accuracy
- Work closely with the Training & Development team to craft the best training programs to meet our ever-changing business needs. This includes providing input to the identification of needs and working closely with the Instructional Design team to provide input to content development
- Evaluates trainer/instructor performance and the effectiveness of training programs, providing recommendations for improvement
7
Experience For Regional Training Manager West Coast Resume
- Be flexible and willing to travel as business requires
- Manage, develop and support the venue Training Managers, in partnership with the Directors of Operations, to deliver timely and effective Core Classes, Skills Classes and Shadow Shift training
- Work with the National Directors of Operations to keep them abreast of all training initiatives, and provide feedback after venue visits to ensure they are aware of successes and opportunities within each venue
- Oversees scheduling of training sessions
- Own change management and implementation strategies for all training initiatives
- Embed a positive learning culture, an environment where our Associates are excited and confident to learn
- Facilitate classes and workshops individually and in co-ordination with SME’s and venue Associates with a strong focus on leadership development and creating an exceptional guest experience
- Partners with the Director of Employee Development to execute the Utility Services’ strategic vision for training at the regional level
- Develops and maintains a competent, energized, and well-trained training team
8
Experience For Regional Training Manager Resume
- Knowledge of adult learning, instructional design and curriculum development techniques
- Communicate with stakeholders (Region President, Field Operations, Field and Corporate Training, and Clients)
- Manage delivery of field training programs in accordance with local, state and federal laws and regulations, and Allied Universal standards
- Manage allocation of resources to field including activities of the Regional Trainers
- Manage CPR/First Aid/Automated External Defibrillator (AED) training
- Manage Defensive Tactics (e.g. handcuffs, pepper spray, batons, Tasers, firearms) training
- Manage Mobility Devices (e.g. vehicles, bicycle, golf cart, Segway) training
- Execute other tasks as required
9
Experience For Regional Training Manager Lac Resume
- Partner with the training team to ensure Community Training in local market is effective and representative of WeWork’s brand and culture, including but not limited to
- Champions Safety-leads the efforts to ensure a safety is incorporated into all aspects of training and provides a safe, secure educational environment by adhering to and requiring company regulations and safety standards be followed
- Interfaces with Leadership and peer groups to build/maintain relationships and to gain an overall understanding of the business needs, operations, and industry trends of MasTec
- Provides leadership, direction, coaching and feedback to the Regional Training Team on the design, development and delivery of courses to ensure customers’ training needs are met
- Develops metrics for evaluating training programs
- Recommends and provides direction on necessary customization of existing courses and programs to meet regional customer needs and requirements
- Benchmarks competitors’ training programs
10
Experience For Regional Training Manager Opportunities Resume
- Ability and aptitude to grasp technical concepts, formalize ideas, and utilize resources efficiently
- Manage people and projects from idea generation to full implementation
- Work with employees as various organizational levels
- Familiarity with employee development needs
- Manage fire safety services (occupant, floor warden, and staff presentations; and evacuation drills), and other value-added services such as workplace violence/active shooter training
- Assist with delivery of training for the aforementioned subjects to the Region
- Willingness and ability to relocate to the Bay Area / Northern California.
- Willingness and ability to relocate to the Bay Area.
List of Typical Skills For a Regional Training Manager Resume
1
Skills For Regional Training Manager Lac Resume
- Work with outside vendors, providers and organizations as necessary to effectively deliver training
- Highly organized and skilled in prioritizing multiple projects
- Field sales experience with strong sales performance
- Coordinate all MIT training in partnership with the JVP and ensure program management, validating MIT path and conducting MIT Coachbacks
- Experience with developing and conducting Craft/Technical & Safety training
- Communication and Business writing experience and training including
2
Skills For Regional Training Manager Opportunities Resume
- Supervise participants in MIT program from orientation to completion by tracking, reviewing, and validating completion of all program components
- Assess and track training effectiveness through the use of metrics, linking decisions to business results
- Experience building training curriculums
- Experience building training curriculums to meet the needs of a department/team/business
- Preferably having experience as Regional Field Training the Vision Care organization
- Experience with mentoring and coaching representatives in the field
3
Skills For Regional Training Manager Greater Resume
- Proven understanding and success in operations to include but not limited to excellence in operational execution and team building
- Skill in motivating and coaching individuals
- Meet/Exceeds the training needs of the assigned markets through people/skill development
- Experience working in the Infrastructure Construction Industry
- Experience within a training environment
4
Skills For Regional Training Manager East Coast Resume
- Experience working with volunteers
- Conduct Training Audits and Window Validations
- Partner with Home Office to create effective training tools
- Experience managing managers in a matrixed organization
- Able to provide effective feedback, establish additional training and set realistic goals
- Is a good mentor: monitors progress and recognizes opportunities and gaps in knowledge
- Experience in Operations, Human Resources or Program Development
5
Skills For Cib-latin Learning & Development Regional Training Manager Resume
- Proficiency with technology with experience in Microsoft office applications
- Restaurant management experience
- Has previous experience in a training management role
- Consistently possess, maintain and demonstrate expert level knowledge of Denny’s brand standards and recipes
- Ensures effective coordination of training needs analysis and delivery methods with customers
- Delivering and Facilitating Product Refreshers across sales and servicing teams on a consistent basis
- Establishing a training culture for GMS proprietary as well as Third-Party hubs by delivering consistent and timely New Hire Programs
- Partnering with HR Learning Teams to deliver a robust learning plan for India Business Colleagues
- Working knowledge of managing and influencing organizational change
6
Skills For MYS Ctsm Kl-anti-money Laundering Tmst Regional Training Manager Resume
- Conducting & Managing New Hire Trainings for Sales (North & East) as well as TLS employees
- Managing Call and Email Quality by ensuring Procedural Compliance
- Partnering with HR & L&D teams to deliver a robust learning plan for India Business Employees
- Delivering and Facilitating Product Refreshers across sales and merchants teams on a consistent basis
- Delivering Continued Education Initiatives via Face-to-Face/WebEx/Telepresence modes
- Facilitating OJTs as well as Sales Certifications post successful completion of Classroom Trainings
- Creating Training Delivery Content to encourage maximum uptake
- Willing to live within 60 minutes of the division office in Livermore. Relocation is provided
7
Skills For Regional Training Manager West Coast Resume
- Oversee the administration of all company training programs at each location, ensuring that Training Managers are following the required steps with accuracy
- Develop the infrastructure for all training and development programs by establishing standardized methods for delivery, evaluation, measurement and reporting
- Review, assess and recommend new training techniques (by reading and participating in courses, seminars and conventions for Trainers)
- General knowledge and application of Adult Learning Principles and conduct of Needs Analysis in developing Training program
- O Connect with Training Store GM to ensure every new manager has a training plan and the TGM is set up to successfully execute high quality training
- Fluently communicate (reading, writing and speaking) in English and at least one of the region’s languages
8
Skills For Regional Training Manager Resume
- Oversee the training venue certification program for your assigned region, including auditing and annual recertification process
- Listen to feedback during and after training programs are launched with a view to making recommendations to make necessary improvements
- Provide guarterly/annual training and development plans for countries in the region to supervisor and traininq department outlining key strategies and tactics
- Serves as a role model by demonstrating and up holding Pei Wei’s policies and standards
- Leverage technology, seeking out innovative learning and communication practices
- Deliver business results and coach others how to deliver business results while maintaining a fun and engaging environment
9
Skills For Regional Training Manager Lac Resume
- Update existing training materials and create new materials when necessary
- Develop training workshops and act as facilitator during the regional and DM meetings
- Continuously improve training materials based on learning needs
- Provide District Managers with an evaluation of participants performance during training sessions
- Liaise with local training vendors, evaluate training offerings and costs, to best meet JPM’s needs
- Fosters and maintains an environment conducive to learning and retaining Team Members and Managers
- Follow up and evaluate training programs by assessing objectives, compliance, and provides guidance on corrective action when needed
- Ensures proper execution of all MIT training processes and procedures in Training Restaurants
10
Skills For Regional Training Manager Opportunities Resume
- Follows up with MIT’s through in-restaurant visits from Orientation through 90-day post training, creating strategic solutions to support the Manager
- Completes all administrative tasks associated with NROs before, during, and after the opening
- Clearly display passion for training and our company training programs through your communication
- Proactively seek opportunities to improve our Training Managers. Create action plans and follow through with coaching and guidance to help them to grow
- Provides guidance and oversight in budget preparation and monitors operating expenditures associated with the Training organization
- Provide the required Hendrick University training curriculum for Hendrick Automotive Group and it’s affiliated locations
- Reviews, evaluates, and modify existing and proposed programs
List of Typical Responsibilities For a Regional Training Manager Resume
1
Responsibilities For Regional Training Manager Lac Resume
- Facilitates formal learning through instructor led training (ILT) events in accordance with the RNDC Center for Professional Learning, New Hire Onboarding of Sales Professionals and Basic Management Training programs for individual contributors of sales and front line sales leaders
- Leads, drives and provides real time field sales coaching to front line leaders as part of the defined RNDC sales coaching program designed to develop, reinforce and enhance the sales skills of individual contributors and sales coaching skills of front line leaders
- Leverage data to effectively evaluate behavioral and business impact of our training materials
- Three years of recent training program design and administration experience, preferably in restaurant industry
- Deliver learning experiences (Home Office hosted and/or leader sponsored) that drive organizational growth
- Experience; 3-5 managing a high performance team
- Send appropriate and relevant write ups / newsletters to the field for quick reference and effective application
- Experience in field development, training and/or sales development
2
Responsibilities For Regional Training Manager Opportunities Resume
- Operations or Contact Center experience
- Proficiency with technology with experience with Microsoft office applications
- Develops field staff capabilities to build stronger customer relationship through use of product knowledge & GPS
- Partners with local and Area leadership to identify and prioritize the development needs of the country/region
- Understanding of the Field Operations and Network roles and functions
- Completing timely Sales Certifications post successful completion of Classroom Trainings
- Benchmarking comparisons for growth and upward trends in VoCM
3
Responsibilities For Regional Training Manager Greater Resume
- Conducting Periodic Knowledge Assessments/Refreshers to keep learnings afresh
- Conducting New Hire Trainings for Consumer Sales-West as well as GMS colleagues
- Ensures realization of all administrative tasks: ordering training material, training gifts, tools, reporting and stock management
- Develops and manages the Training Budget; provides reporting on a monthly bases (T&E and Training Budget for TR and Boutiques)
- Participate in new restaurant openings by creating specialized training materials, and providing operational support as needed
- Provide ongoing needs assessment of training content and materials in partnership with training development
4
Responsibilities For Regional Training Manager East Coast Resume
- Provides tactical support to front line leadership for training new sales professionals as part of the New Associate Career and Onboarding plan
- Coordinates, communicates and drives execution of e-learning sales training initiatives relevant to RNDC Sales Academy, RNDC sales technology, statewide regulations training, supplier brand education modules and/or any other sales specific online learning initiatives
- Execute social media and social learning strategies for reinforcing learning and field application before, during and following instructor led and e-learning training events
- Serves as a RNDC Brand Ambassador for local college and military recruiting events by participating in career fair and on campus interviews and/or statewide recruiting events
- Define the regional knowledge management strategy for training and optimize the processes for training effectiveness
5
Responsibilities For Cib-latin Learning & Development Regional Training Manager Resume
- Identify skill gaps within the field and partner with Learning & Development Team to fill learning gaps with updated/new content based on market needs
- Guides leadership in maximizing the utilization of innovation and technology to improve efficiencies as part of sales learning and development initiatives
- Provide ongoing feedback and assessment on the delivery of content, communication of expectations in addition to evaluating performance of the team
- Define the regional strategy for training, Knowledge management, create and optimize processes for training content collation
- Provide training in City Pool meetings, as per the identified training needs
- Develop market strategy for field learning and manage learning event calendar within assigned region
- A successful track record in developing and leading a field organization
- Facilitate classroom and remote learning courses and programs, including Learn to Lead for all Restaurant leaders
6
Responsibilities For MYS Ctsm Kl-anti-money Laundering Tmst Regional Training Manager Resume
- Certify Training Restaurants and in partnership with the JVP ensure proper environments for management training
- As assigned, leads supplier-developed training programs
- Assesses organizational training needs and develops training plan to strategically deliver the right training at the right time in the right place in order to most effectively improve business results through improved sell out
- Ensures achievement of the trainee’s participation in the training sessions and follow up
- Ensures the continuation of the Digital Training deployment plan and supports current clients with platform needs (tools, courses)
- Guarantees the respect of LuxAcademy image on all its aspects: training tools, set up
- Collaborates with Corporate in the localization and implementation of new training courses, tools based on the needs of the market
7
Responsibilities For Regional Training Manager West Coast Resume
- Ensures efficient communication reporting to Management (Direct and Indirect)
- Develop, maintain, and revise materials and systems for hourly employee, Supervisor, and Management training programs
- Implement training and development programs
- Drive improvement and efficiencies with innovative learning approaches to support the team and target audiences
- Support a team of Knowledge Managers and site based Trainers and Training Specialist across the Americas region
- Identify and tabulate the training needs of the field force in the zone
- Conduct 3 days mini induction training to the newly recruited BE/TMR/FSRs, in case there is a gap of 15 days before the next central induction program
- Conduct 10 to 12 days Central Induction Training Program for newly recruited BE/TMR/FSRs
- Provide real-time customer feedback to the Horizon Home Office / National Sales Training Manager
8
Responsibilities For Regional Training Manager Resume
- 50-70% travel to field events depending on annual calendar
- The ability to influence others (working in a highly matrixed environment)
- Friendly, positive, outgoing personality who relates well and gets along with people
- Travel, including overnight trips, at least 25% of time
- Ability and willingness to conduct field travel, as well as to travel to sales meetings, field rides, etc. including overnight travel (~75%) required
- Execution (leading complex projects through to completion)
9
Responsibilities For Regional Training Manager Lac Resume
- Up-to-date with strategic changes in the business and provide Call Quality and/or Coaching advice to meet business needs
- Highly customer focused attitude with in-depth understanding of the Premium Card Member mindset and service fulfilment expectations
- Displays the ability to identify problems and suggest solutions in accordance with quality operating standards
- Update the training materials as needed
- Build and maintain stakeholder relationships that aligns training delivery with operational success
- Establish and maintain a reliably high level of quality in training delivery
- Builds and grows relationships and credibility with clients and client employees
- Sets and follows the organization, logistics on a weekly and monthly basis
- Communicates/Meets with steering committee (Sales/Marketing) to discuss business priorities and training plan based on top doors, and Marketing activities at least 2 times a year
10
Responsibilities For Regional Training Manager Opportunities Resume
- Communicates constantly the updated information concerning the calendar and its evolution to all the persons involved in the training events
- Promotes and motivates all sales team colleagues on a daily & a longer-term basis
- Ensures the highest level of service is delivered to customers and develops the business orientation of the LuxAcademy
- Analyzes the sell-out of the business before and after the trainings in order to be able to determine business needs/priorities and measures the impact of the training (KPI’s)
- Completes reports after each training session and partners with the commercial team to visit stores and report back findings related to marketing needs/visuals/competitors/market trends/stock issues/sos
- Experience in a training role responsible for delivering content in classroom, small group, and one-to-one settings
- Responsible for the delivery and execution of academy programmes to management level
- Recruitment indicators: (delete managemnt of people as appropriate)
- Maintain records and prepare statistical reports to evaluate performance and monitor progress of trainees
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