Order Coordinator Resume Sample
Gregoria Kohler
9866 Mose Valley,
Phoenix,
AZ
+1 (555) 793 7452
Work Experience
Lead, Sales Order Coordinator
03/2018
-
PRESENT
Phoenix, AZ
- Familiar with Consumer businesses which utilize the Cummins Onan products such as OEM’s, RV Dealers, Wholesalers, etc
- Systems process Engineering work orders (EWOs) from Engineering system to GMCH Grand Rapids scheduling system (GMCH SAP)
- Work with supplier to coordinate the timing of changes of new parts to minimize obsolescence of replaced parts while minimizing the risk of plant shut down
- Evaluate readiness of supplier to provide production volumes with allowance for Production Trial Run (PTR) requirements
- Represent Supply Chain at cross-functional EWO Implementation Team or issue resolution meetings, work with others to obtain breakpoint direction and resolve issues
- Support flawless launches -- work with Future Material Availability counterparts and/or appropriate Functional Staff reps to assist in resolving breakpoint conflicts with Material Required Dates (MRD)
- Maintain log of notes GMCH Change Control Process of all key actions while processing the changes
Order Coordinator
11/2015
-
02/2018
San Francisco, CA
- Issue Return Material Authorizations and credit memo’s when applicable
- Pro-active, problem solving thinker, able to work independently
- Strong computer skills; MS Word, Excel and Outlook
- Optimize ECO process by implementing steps to shorten the lead time and improve operational excellence and customer satisfaction
- Implement and own new change management process, which would include the ECO process
- Communicate program progress with all parties at regular intervals to groups such as Sales, Engineering, Sourcing, Operations, Quality, Purchasing and other functional teams as needed
- Create and distribute reports on product change status and related tasks
- Communicate the completion of task and communicate effectively to necessary groups
Purchase Order Coordinator
12/2011
-
05/2015
Los Angeles, CA
- Create product change implementation checklists and assign/coordinate functional implementation and track the tasks to completion
- Complete other tasks as required to support MRP and production scheduling
- Good computer skills. Proficient with MS Office
- Transmit orders to DC’s in a timely manner via EDI (or email as necessary)
- Review LMS reports daily to ensure EDI transmission successful. Follow up on errors with 3PL, EDI team, or Operations staff to address issues in transmission, PGI’ing
- Communicate to the DC staff of orders transmitted with SCAC codes to ensure on time shipment to our customers. Follow up as necessary to ensure orders are processed timely and accurately
- Generate reports from SAP exported into Excel as needed (for customers, brokers, operations team). Create custom variants in SAP to efficiently manage reports. Cross-train customer service in generating these reports as backup
- Generate shortage report to capture cuts and track fill rate performance Utilize Excel and Business Objects to analyze data and report weekly. Analyze data to ensure accuracy and completeness in reporting. Research status of inventory production and STO’s to address shortages and minimize shortages in future
Education
Whitworth University
2006 - 2011
School's Degree in Engineering
Professional Skills
- Demonstrated excellent organizational skills, attention to detail and proven problem solving abilities
- Excellent interpersonal, written and oral communications skills
- Excellent written, verbal, and math skills
- Strong organizational skills, attention to detail and ability to self-supervise daily activities
- Excellent computer skills with knowledge of Microsoft Word and Excel
- Strong computer skills with proficiency in Microsoft Word and Excel
- The demonstrated ability to communicate effectively orally and in writing
How to write Order Coordinator Resume
Order Coordinator role is responsible for excel, computer, customer, microsoft, organizational, outlook, word, wireless, shipping, compensation.
To write great resume for order coordinator job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Order Coordinator Resume
The section contact information is important in your order coordinator resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Order Coordinator Resume
The section work experience is an essential part of your order coordinator resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous order coordinator responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular order coordinator position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Order Coordinator resume experience can include:
- Exceptional customer service skills, including oral, verbal and written communications
- Prior experience in rapport building with internal and external customers, probe for customer requirements, and present solutions
- Efficient typing skills (40-45 words/min)
- Prior Customer Service experience desired
- General Windows/computer skills
- Basic mechanic/maintenance skills
Education on an Order Coordinator Resume
Make sure to make education a priority on your order coordinator resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your order coordinator experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Order Coordinator Resume
When listing skills on your order coordinator resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical order coordinator skills:
- Experience communicating effectively in person and by telephone
- Outstanding customer support and follow up skills
- Demonstrate the ability to manage multiple priorities while executing against daily and weekly deadlines
- Intermediate computer skills; MS Word, Excel and Outlook
- Enthusiasm for customer service and has a sense of urgency. Ability to prioritize and reprioritize quickly
- Prior military/US government experience
List of Typical Experience For an Order Coordinator Resume
1
Experience For Sales Order Coordinator Resume
- Good organizational, verbal, and writing skills
- Demonstrated teamplayer with proven success in relationship building
- Above average level of analytical skills
- Working with the Accounting Department to resolve credit matters for engraving and raw materials orders to meet customer’s delivery priorities
- Strong understanding of Microsoft Office (Excel, PowerPoint, etc.)
- Working with buyers, re-order buyers, receiving and transportation departments and supply chain to ensure customer satisfaction
- Interfacing with Customer Service Administrator for all drop shipments, including both international as well as domestic shipment
2
Experience For Purchase Order Coordinator Resume
- Operating knowledge of SAP mandatory
- Preparing for product review meetings
- Responsible for developing, implementing, and maintaining digital document control to meet business workflow requirements
- Supports team members with the Change Management System by providing training and correcting transaction errors
- Responsible for all billing and invoicing as it relates to orders and recurring services per contract payment terms
- Responds to inquiries from customers and internal partners regarding invoices and supporting information
- Supports Inside Sales with order processing and invoicing of eStore orders, backorders, and drop ships
- New: Trace lot codes through SAP using VLO60 as needed to determine lot codes sent to certain customers
3
Experience For Work Order Coordinator Resume
- Create Shortage Report utilizing Excel and Business Objects. Report weekly by product and by customer
- Basic knowledge of Excel, functions, sorting and minor analysis
- Understand the purchase-to-pay process and be the single point of contact for the franchise for new and existing projects
- A customer-focused approach to delivering contract management services to both internal and external stakeholders
- Work with manufacturing vendor or distributor to refine estimated ship dates and correct discrepancies when necessary
- Participate in a leading role for all physical inventories
- Coordinate logistics for material that is transferred between locations, including Allied vendors
- Respond to and clear faults that occur with the baggage handling system
4
Experience For Production Planner / Order Coordinator Resume
- Transport baggage within the baggage handling area
- Adhere to standard procurement working process of indirect materials
- Daily purchasing order creation and follow up in SAP system
- Negotiate with approved suppliers for offers and generate saving
- Coordinate Customer expedite requests with PCA Production, Purchasing, Inventory Management, and Operations Project Coordination
- Insure all orders being serviced by the RFC are set up to flawlessly execute
- Work with Subsidiaries on order problems preventing flawless execution
- Provide daily updates and monthly reporting on of past due shippable and non-shippable orders
- Coordinate with PCA Production, Purchasing, Inventory Management and Operations Project Coordination on past due orders
5
Experience For INL Future Task Order Coordinator Resume
- Aggressively work ship complete orders to insure they are being filled to meet customer expectations
- Track status of projects and financials within projects tracking system
- Sales order processing for OOG, ITT and Short-Term Rentals
- Resolves customer service issues by research and communication with purchasing, warehouse, sales person, Order Manager, and customers
- Coordinates Change Requests review and approval process incorporating requesters and appropriate team members
- Receive and route sales orders according to protocol
6
Experience For Prototype Order Coordinator Resume
- Modify, monitor, and follow-up on unclear order information and revising orders once clarified and complete
- File according to procedure to remain consistent
- Modification of sales orders according to customer input
- Proficiency in use of computers and Hubbell software, including SAP
- Enters quotes, sales orders, and credit orders from assigned salesperson in to system and inspects orders for model and pricing accuracy
- Complete filing of documents
- Learn planning software quickly (i.e. SAP)
7
Experience For Change Order Coordinator Resume
- Provides back-up support to respond to inquiries regarding scanner and consumables orders and eStore processes
- Determine parts pricing and monitor availability for requests and generate quotations
- Monitor and complete the warranty parts order and tracking
- Free summer/ski pass to our world-class resorts; including Vail, Beaver Creek, Keystone and Breckenridge
- Maintain procedures and detailed lists so that backup can fill in when needed. Save all reports and lists to G drive for team to access as needed
- Create Shipper Report to manage the fulfillment of shippers including current inventory status, production timing, current orders in SAP, and forecast. Utilize data from SAP, Production orders at 3PL, and Shipment Log. Work closely with Planners in order to fulfill customer orders on time and complete
- Advanced Excel skills (Pivot Tables, VLookup function)
- Proficient in Microsoft Office (Word, Outlook, Excel) , and full working knowledge of WebWorks Preventative Maintenance Program, BirchStreet Purchase Order system and Property Manager is an asset
8
Experience For Cgmp Order Coordinator Resume
- Experience in dealing effectively & professionally with colleagues and guests; over the phone and in person
- Monitor new and open orders in EA
- Contact customer to schedule and coordinate delivery and installation
- Ensure orders are complete and accurate
- Coordinate service call for IT installation
- Print and ship orders daily for Logistics Manager
- Communicate with drivers daily to ensure schedule is maintained and accuracy of route is recorded
9
Experience For National Accounts Work Order Coordinator Resume
- Communicate with customer/sales reps to inform them of delivery status
- Track all open orders/backorders for ETA and schedule/inform of status to customer/sales rep
- Ensure that daily schedule is kept up to date and reflective of all events
- Typical noise conditions for a set-up environment
- Monitor new and open orders
10
Experience For Sales Programs Promo Order Coordinator Resume
- Verify all Purchase Order information for accuracy and Enter PO’s in AS400/JDA
- Work closely with the business team members to ensure the team's requests are executed in an efficient and timely manner
- Track the purchase-to-pay process to ensure deadlines are met
- Comprehensive knowledge of SAP
- An ability to comprehend appropriate legal/procurement documents associated with the purchase-to-pay process
List of Typical Skills For an Order Coordinator Resume
1
Skills For Sales Order Coordinator Resume
- Experience in building rapport with internal and external customers; probing for customer requirements; and presenting solutions
- Work with receiving personnel to bring whole goods and accessories into accounting system
- Related experience with data entry, scheduling work loads, and processing work orders
- Related experience with data entry, scheduling workloads, and processing work orders
- Related experience with data entry and scheduling workloads, and processing work orders
2
Skills For Purchase Order Coordinator Resume
- Related experience with data entry and scheduling workloads, and processing work orders
- Related experience with data entry, scheduling workloads, and/or processing work orders
- Relevant customer, purchasing or expediting related experience
- Experience processing confidential information
- Related experience in customer service or dispatching
3
Skills For Work Order Coordinator Resume
- Related experience in customer service or dispatching
- Referred experience in logistics and scheduling
- 1 yr experience in a database system capturing information
- Closely cooperate with GS POM global org and be parts of working process improvement
4
Skills For Production Planner / Order Coordinator Resume
- Strong knowledge of product application, building processes, and installation requirements
- Previous experience in, or understanding of, Change Management process in GM
- Warehousing experience
- Closely cooperate with GS POM organization and be part of working process improvement
- Establish and maintain good public relations with others (foster parents, medical professionals, etc)
- Experience required in related field (i.e. Administrative, Data Entry etc.)
5
Skills For INL Future Task Order Coordinator Resume
- Experience in a maintenance administrative role
- Related experience in an administrative/office environment
- BA and 3 - 5 yrs of related experience
- Four (4) years administrative experience is required
- Experience - accounting or administrative assistant support role
6
Skills For Prototype Order Coordinator Resume
- Exercise good judgment and insight, to understand the overall effect of decisions
- 1 yr experience in EA or equivalent CRM system
- Three years experience in the turf equipment, lawn and garden or automotive industry
- Proven ability to analyze and solve problems
- Support/drive continuous improvements activities identified and prioritized in the cell
7
Skills For Change Order Coordinator Resume
- Good visual acuity; can not be colorblind
- Experience in logistics or customer service
- Demonstrate leadership and teamwork
- Experience within DMS or WMS such as SAP
- Excellent follow up capabilities both written and verbal
- Manage procurement and flow of whole goods inventory for Direct Branches
- Coordinate with service department the final assembly of a whole good
8
Skills For Cgmp Order Coordinator Resume
- Register wholegood(s) with the appropriate vendor or manufacturer
- Interfacing with multiple departments, including Production Planning, Shipping and Receiving, Accounting and Customer Support to fulfill delivery requirements
- Working knowledge of inventory control systems and shipping and receiving/transportation scheduling techniques and practices
- Facilitating and completing on-time delivery of customer orders and to help bridge communication between customer support and customer
- Working knowledge of Nexus
- Working knowledge of GPDS, GPS, E-squared, GMCH SAP, Team Center and/or GQTS systems
- Managing financial of the projects such as purchase orders & change orders
- Managing the outbound/inbound logistics workflow
9
Skills For National Accounts Work Order Coordinator Resume
- Assist with project close out, working with PO initiators of outstanding POs & achieving compliance with the Company’s policy standard
- Responsible for assisting Direct Branch Operations Manager in monitoring and promoting work place safety policies within the branch
- Maintain master data of vendor timely by closely working with purchasing team and suppliers
- Process orders for shipments including complete entry of customer and transaction data to ensure correct recording of order
- Familiarity with managing and tracking transactional details
- Participate in Physical Inventory training and support all activities surrounding physical inventories in the region
- An individual who enjoys being part of a team as well as is comfortable with leadership
- Use of some measuring instruments, such as scales and calipers
10
Skills For Sales Programs Promo Order Coordinator Resume
- Comfortable with ERP business systems and learning new systems
- Knowledge of Unix operating system and database functionality
- Work Day or Night shift including weekends and holidays
- Work Day or Night shift including weekends and holidays - 12 hours shifts, 3 1/2 days on and 3 1/2 days off
- Travel 10% of the time including overnight
List of Typical Responsibilities For an Order Coordinator Resume
1
Responsibilities For Sales Order Coordinator Resume
- Independently provide complex support and project coordination showing a high level of appropriate independent decision making in order to keep initiatives moving
- Places calls to confirm delivery dates and order validity 48-72 hours prior to scheduled delivery of products
- Managing priorities / deadlines (Sense of urgency)
- Experience with DHS programs
- Assists in information collection and validations
- Reviewing and implementing product transfers to optimize warehouse logistics to dispatch orders
- Familiarity with accounting terminology and procedures, including filing accounting records
2
Responsibilities For Purchase Order Coordinator Resume
- Focus and multi-task while including handling varying call volumes
- Communicates with shipping staff to ensure proper packing and/or [packaging of product/
- Collaborative work style, fostering cooperation and teamwork
- Negotiate with suppliers for offers and generate saving
- Moderate physical effort, working continuously with weights from five to sixty pounds
- Obtain and facilitate shipping instructions
- Obtain and provide standard order and shipping documentation
3
Responsibilities For Work Order Coordinator Resume
- Ensure proper routing of escalations in Service Now to the correct departments
- Execute tasks based on standard operating procedures or guidelines
- Comfortable using Excel and/or Outlook
- Proactive and self-motivating
- Order dating cycle time
- Customer service (Ship to Request, Ship to Promise); overall customer satisfaction measure(s)
- Order Cycle Time for assigned product line(s)
- Identify and implement processes to reduce inventory and increase customer fill rates
4
Responsibilities For Production Planner / Order Coordinator Resume
- Work with Territory Sales Representatives (TSR) and Regional Managers (RM) to schedule delivery and ensure proper paperwork is included
- Confirm delivery is completed in its entirety, ensure invoice is generated, and serial numbers are correctly recorded on invoice
- Manually scan barcode tags on baggage missed by the automated system
- Be the knowledgeable focal point for external and internal partner for procurement issues
- Conduct daily indirect materials procurement activities
- Make sure suppliers used are totally in ASL ( approved suppliers list)
- Be contact window to resolve some invoice issues and quality issues
5
Responsibilities For INL Future Task Order Coordinator Resume
- Regular evaluate supplier performance and continuous improvement
- Openness to improvement ideas and initiate projects
- Input Subsidiary direct orders as required
- Insure accuracy and completeness of electronic (Web, EDI, Direct) orders from Subsidiaries
- Provide order confirmations as required
- Support Customer returns and repair process from Subsidiaries
- Provide updates on order delays to the Subsidiaries
- Provide primary point of contact for expedite and schedule adjustment requests from Subsidiaries
- Provide Warehouses/Logistics advance notification on potential spikes in workload
6
Responsibilities For Prototype Order Coordinator Resume
- Ensure the work on the site matches the paperwork that has been submitted to the wireless carriers
- Coordinate with Sister Cores (Intercompany) and Dealers on ITT & OOG contracts, using personal judgement to ensure that Elan is receiving adequate gross margin while following corporate guidelines
- Assist the Contract Coordinator in managing lease returns
- Serve as back up support for Contract Coordinator or Billing Coordinator as directed by CFO
- Participates in industry product training classes to ensure application knowledge is up to date
- Prepare client reports as needed, requiring proficiency in Microsoft Office software (especially Word and Excel)
- Sets up pulling schedules for store orders
- Reviews, inputs, and releases orders for processing
- Provides support for stores on inquiries regarding order issues (communication via telephone, email, etc.)
7
Responsibilities For Change Order Coordinator Resume
- Provides reporting to warehouse management and procurement staff
- Work closely with warehouse, IT and sales support on any ITT and OOG service requests
- Work closely with warehouse on return toner, dead stock and wholesale sales and disposition of equipment as directed by management
- Contribute to administrative department and organization special projects as assigned
- Researches issues and responds to phone calls regarding sales orders from customers, job superintendents, builders, and sales personnel prior to delivery. Schedules deliveries, checks availability of product, and communicates with sales person as necessary
- Processes all tickets requiring prepayment through accounting prior to delivery requiring the ability to maintain business relationships with both homeowners and builders
- Enters quotes, sales orders, and credit orders from assigned salesperson in to system and inspects orders for model and pricing accuracy. Updates open order report of assigned sales personnel daily via outbound contact with customers
- Proactively manages open order report to ensure accuracy of need dates, which in turn affects inventory productivity
8
Responsibilities For Cgmp Order Coordinator Resume
- Responsible for initiating “pre-inspection” process and scheduling for orders requiring custom installations. Strong knowledge of product application, building processes, and installation requirements is required
- Utilize organizational tools such as Microsoft Outlook to ensure tasks are completed as promised
- Processes special orders for stores
- Researches/troubleshoots issues with order flow
- Exercising independent judgment and discretion for product availability issues, rescheduling orders and communicating back to territorial Customer Service Administrator
- Build relationships between all levels of an organization
9
Responsibilities For National Accounts Work Order Coordinator Resume
- Solicit, process, and manage orders from purchase order to delivery to customer
- Critically assess orders, investigate technical anomalies, and resolve customer complaints
- Orchestrate cross-functional departmental collaboration (Sales/Logistics/ Finance/Sales Operations) to achieve overall delivery against the agreed upon timeline and objectives
- Daily review and follow up of open/late/short shipped orders and communicate updates to customers and internal stakeholders
- Perform root cause analysis of issues and implement corrective actions
- Support improvement of business processes, systems, and quality checks to enable fast, consistent, and accurate execution of the sales process
- Conduct customer visits in an effort to build customer relationships, understand customer needs, and translate those needs into workable processes
10
Responsibilities For Sales Programs Promo Order Coordinator Resume
- Maintain professional and technical knowledge by self-training such as attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies
- Gathers, analyzes, translates and delivers information in clear, concise and meaningful formats based on specific project and/or program requirements and according to established project management standards
- Work experience
- Provides the project manager support and assistance in scheduling, documentation, communication and cost management
- Sample management and organization
- Troubleshoot and problem solve quickly and efficiently
- Fluency in Microsoft Office (Excel formulas, i.e. vlookups)More Information
- Manages order queue within CRM to ensure orders are processed per the Sales Order Policy in an accurate and timely manner
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