Order Administrator Resume Sample
Haleigh Doyle
206 Rosetta Port,
Houston,
TX
+1 (555) 832 7109
Work Experience
Order Administrator
06/2015
-
PRESENT
Philadelphia, PA
- Post Sales Operations: Manage the order cycle from net new to renewals, including but not limited to reviewing, confirming, and processing new deal and orders
- Experience in a similar capacity
- Enter faxed orders and send order confirmation to customers. Able to process volumes required on a daily basis determined by business need
- Answer incoming customer and field calls regarding order status, pricing, tracking and product availability. Simultaneously enter orders based on published programs and discount guidelines while portraying a professional, friendly, mature and team-spirited behavior at all times towards customers, sales representatives, and employees within the entire organization
- Provide follow up research, problem solving, callbacks, and authorization documentation related to orders and service. This includes contacting the appropriate departments and people to ensure the smooth processing and shipment of orders
- Research and resolve billing discrepancies and requests for credit and rebilling, including requests for freight credit
- Occasional lifting of items up to 25 pounds (files or boxes, stocking office and breakroom supplies)
- Reviewing of customer contracts and processing of service orders, interacting with internal teams outside of Sales, and validating sales team booking performance
- Processing customer orders in systems in a timely manner and clearly communicating any issues or delays to effected sales reps and managers
Purchase Order Administrator
07/2012
-
04/2015
Philadelphia, PA
- Prepares and conducts critical analysis on reports to ensure accuracy of data including tracking sales bookings, funnel metrics, and Salesforce.com. Create and run Salesforce reports on a regular basis to show performance, activity, data cleanliness compliance, etc
- Conduct quarterly review of documentation on the GIN dashboard (intranet). Delegate responsibility for reviewing and updating critical order processes and documentation by effectively communicating with internal teams
- Maintains customer orders and contracts in internal database
- Serves as point of contact and liaison for the order management team to internal departments and affiliate branches across the globe for order processing and reporting
- Point of contact for Salesforce.com. Provide assistance to field sales team to troubleshoot non-technical issues
- Develop and enhance presentations in PowerPoint and other tools to ensure quality and consistency
- Travel as needed to support GIN initiatives
Customer Order Administrator
07/2005
-
06/2012
New York, NY
- Performs a myriad of tasks as required and/or assigned
- Ales or sales support experience
- Manage order processes
- Create, to compose, and edit written material
- Handle sensitive customer and employee information with discretion and sound judgement
- Demonstrates mutual acceptance and respect of all co-workers
- Be a team player, works effectively with others with positive cooperation
- Communicate, both internally and externally, in an effective, timely professional and courteous manner
Education
Northwood University - Florida Campus
2000 - 2005
Bachelor's Degree in Finance
Professional Skills
- Excellent communication skills, fluent in Hungarian and preferably written and verbal English skills
- Proven skills as it relates to multi-tasking, problem solving and making sound business decisions
- Good communication skills, attention to details, planning and prioritizing, as well as problem solving ones are required
- Strong analytical, multitasking, and problem solving skills
- Excellent data entry skills required, including touch typing and 10-key
- Strong skills in problem solving and time management
- Strong coordination and problem solving skills
How to write Order Administrator Resume
Order Administrator role is responsible for organizational, microsoft, english, business, planning, computer, powerpoint, excel, auditing, procurement.
To write great resume for order administrator job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Order Administrator Resume
The section contact information is important in your order administrator resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Order Administrator Resume
The section work experience is an essential part of your order administrator resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous order administrator responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular order administrator position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Order Administrator resume experience can include:
- Strong computer skills, including MS Office; Word, Excel, PowerPoint and Outlook
- Excellent IT skills (Windows environment)
- Strong communication skills: English and Spanish fluency is desired
- Work independently and to be a self-starter; ability to multitask and effectively prioritize tasks
- Manage incoming work streams, prioritize team work assignments, and ensure commitments are consistently achieved in alignment with company priorities
- Prior experience handling high volume customer calls and emails
Education on an Order Administrator Resume
Make sure to make education a priority on your order administrator resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your order administrator experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Order Administrator Resume
When listing skills on your order administrator resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical order administrator skills:
- Strong organizational skills, attention to detail and the ability to work well under pressure
- Strong technical skills including proficiency in Outlook, Excel, and Word
- Strong customer service skills, business acumen, written, and verbal communication, and positive attitude required
- O Very good IT skills (MS Office)
- Excellent organization and communications skills (phone, email, meetings)
- Import / Export skills and experience
List of Typical Experience For an Order Administrator Resume
1
Experience For Purchase Order Administrator Resume
- Administrative experience. Experience working with purchase orders highly desirable
- Experience with / Exposure too working in high risk, technical environments and with challenging customers
- Several years working experience in a customer service, order processing, import/export or logistics environment
- Ensuring purchase orders and internal purchase orders are commercially complete/ accurate before processing for order entry
- Engaging in talent discussions with direct manager
- Redirecting customer support requests to the correct owner as appropriate
2
Experience For Sales Order Administrator Resume
- Setting up customer address in system via Customer Vendor Data Hub (CVDH) for Local Business Partner/s only
- Invoicing and Fiscal responsibility
- Reviewing of contracts and orders received from Local Business Partner/Sales and work with sales, personnel to resolve issue
- Ensuring adherence to local and International Trade Compliance and Due Diligence procedures about all transactions and business practices
- Processing internal orders
- Ensuring purchase orders are commercially complete/accurate before processing for order entry
- Ensuring that all commercial information communicated internally and externally is complete, accurate and timely
- Execute order processing activities related to pricing, commission accrual, export compliance screening etc according to guidelines
3
Experience For Customer Order Administrator Resume
- Active Listening: Giving full attention to what other people are communicating to improve mutual understanding
- Provide required shipping documents, organizing shipment, invoicing
- Support testing, monitoring and auditing of the HCC and finance programme
- Verify and release Checkpoint and International Trade Compliance hold in ERP for booking, shipping and invoicing
- To clean and audit data, ensuring accuracy and integrity of that data when generating metrics and reports
- Prepare delivery documents such as shipping invoice, packing list, delivery order, etc
4
Experience For Project Order Administrator Resume
- Under direct supervision, monitors order execution by consulting with appropriate internal counterparts to ensure non-recurring sales goals are achieved
- Responsible for managing and driving escalations between field, logistics, and FSC
- Co-ordinate with the shipping co-ordinator for the shipment of items and /or for the submission of necessary shipping documents
- Enhance the Business Compliance Function by accepting ownership for being customer centric and solutions orientated
- Communicate with manufacturing for queries regarding lead-times, order status, escalations, etc
- Review incoming orders (commercial) according to established guidelines
- Prepare logistics documents such as shipping invoice, packing list, delivery order, etc
5
Experience For Senior Manager Order Administrator Manager Resume
- Manage service order creation, monitoring and billing
- Liaise with store on packing requirement and/or third party inspection with appointed Inspector as well as to prepare all necessary shipping documents
- Review address verification, fraudulent order activity, and contact issuing banks to verify credit card billing information to protect the company from fraud
- Maintain understanding of the application of SAB 101 accounting guidelines and SOX financial requirements
- Provide back up support for the customer service website by responding to or forwarding the customer inquiries
- Supply chain / Logistics / Warehousing understanding and awareness
- Exposure to Rosemount Measurement, Analytical or Tank Gauging products from any Rosemount sales office or back office
6
Experience For Client Order Administrator Resume
- Research, review and process new business contracts, ensuring all four revenue recognition criteria have been satisfied
- Ensure integrity of customer information for software licensing and support purposes
- Place software orders for existing customers
- Assist in training of new hires on business applications and procedures
- Constantly looking after a maximization of Return of Investment (ROI)
- To maintain and correct customer master data in accordance with global master data and naming conventions as required
- To correct any EDI corrections or staging errors within agreed global deadlines
- Team Coordinator/Leader regarding day-to-day business activities& process improvements
7
Experience For Senior Order Administrator Resume
- To process the incoming customer orders, and confirm to the customers
- To participate to kick off meeting, when FAT is required for a specific customer order
- To ensure a daily communication with our sister companies, advising the potential issues with their orders, shipments delayed, etc…
- Manage end to end service order processing in SAP system
- Monitor service delivery, shipment and manage logistics arrangements with factory, procurement and freight forwarder as per shipping terms
- Perform manhour capturing in SAP for service engineers utilization
8
Experience For Customer Order Administrator With French Resume
- Upkeep ISO9001 Standard Operating Procedures on Service Order Management workflow
- Determine Sales Team Ownership after reviewing product mix and type of order
- Trigger Workflows with SFDC Ticketing systems
- Manage EDI Tools Stocking Orders
- Act as liaison between sales personnel to insure that all orders meet NETSCOUT's order review, processing and revenue recognition criteria
9
Experience For Order Administrator / Buyer Resume
- Reconcile and audit orders to customer contracts / purchase orders, making corrections as necessary
- Answers non-routine questions from salespeople or customers on order, pricing policies and procedures
- Provide timely order status and tracking information to internal and external customers
- Exchange / Repair Order Handling
- Manage exchange and repair order handling
- With assistance, creates, submits and monitors US Government receiving reports and invoices
- Needs to be available for working in 2nd shift (3:00-11:00 pm)
- Perform special assignments, projects and reporting as needed
10
Experience For Order Administrator With Spanish Resume
- Complies with Accounting Schedule & Deadlines
- Understand and comply with process work instructions and ISO procedures when processing bids, quotes, orders and invoices
- Assist in maintaining customer master ship-to and bill-to addresses in the ERP system
- Build sound working relationships internally and externally
- Support the Credit Management team at times of invoice discrepancies and help them to collect the payment by sorting out the issues
List of Typical Skills For an Order Administrator Resume
1
Skills For Purchase Order Administrator Resume
- Intermediate Microsoft Office skills including Word, Excel and PowerPoint
- International Order Processing knowledge and related skills – carrier and incoterms
- Demonstrate at least two years relevant administrative experience
- High organisational skills and ability to manage a number of projects at the same time
- Additional Language skills, would be advantageous
- Prior experience in an order management position
2
Skills For Sales Order Administrator Resume
- Or more experience in an administrative position, or a combination of experience and education
- Demonstrates strong ability to use SAP reporting tools to create reports to meet customer expectations
- PC skills: MsOffice , Internet, JDE-advanced
- Effectively resolve customer issues in a timely manner. Ensure communication of resolution is clear
- Perform as a consistent and effective gatekeeper of the system by adhering to and enforcing policy
- Results oriented, passionate and demonstrates a can do attitude working towards objectives
- Maintain effective relationships with external financial service providers to ensure timely processing of all financial security instruments
3
Skills For Customer Order Administrator Resume
- Maintain effective relationships with freight forwarders to ensure timely processing of deliveries and bank negotiations
- Working experience on related field
- Two years of previous experience in Sales, Customer Service, or Order Entry in manufacturing
- Strong ability to use office equipment and computer software including Microsoft applications and telephone equipment
- Proven ability to meet difficult deadlines especially during peak, fast-paced periods
- Experience working in a customer service related environment is required
- Demonstrates proficient ability to use SAP reporting tools to create reports to meet customer expectations
4
Skills For Project Order Administrator Resume
- Demonstrates basic ability to use SAP reporting tools to create reports to meet customer expectations
- PC literate and experience in working with Microsoft Office in particular Words and Excel
- Timely invoice as per delivery or project milestone after validation on supporting documents
- To organize the shipments the same day of goods readiness, including export documentation
- Timely invoice as per service delivery or project milestone after validation on supporting documents
- Pragmatic and strong minded, shows calm when under pressure
5
Skills For Senior Manager Order Administrator Manager Resume
- Effective as an individual contributor as well as a Team Player
- Experience with an automated A/P system
- Experience selling capital equipment or original equipment manufacturer’s products
- Sales Order & Contract Management / Reverse Chain logistics experience, would be advantageous
- Order administration experience
- Organized, able to prioritize and complete multiple tasks to achieve project goals
- Excellent communication with staff and customers
6
Skills For Client Order Administrator Resume
- Prioritize, multi-task, organizations abilities and time management
- SAP experience in the Sales and Distribution module required
- Use computers and technology efficiently. Experience with Oracle, Salesforce, SAP & Microsoft Office is an advantage
- Relevant experience in field
- One or more years of Procurement experience
- Demonstrated ability to motivate for high performance
- Order Management experience in an international company is desired
7
Skills For Senior Order Administrator Resume
- Strive & drive for results; a strong desire to contribute
- Experience handling high-volume, sensitive, routine work
- Previous working experience in a similar filed
- Experience working in a fast paced office environment
- Good knowledge of one of the following languages: Italian, French, Spanish or German
- High level of Experience in SAP
- Experience in customer interactions
- Experience in an order entry position
8
Skills For Customer Order Administrator With French Resume
- Good knowledge of the organization & products
- Experience as an order administrator
- Operate within the bounds of the company’s compliance system – continually look for improvement to systems and make recommendations
- With minimal supervision demonstrate moderate ability to use tools, systems, procedures and processes required to create SAP orders
- Experience in customer interactions
- Microsoft Excel and SAP experience
9
Skills For Order Administrator / Buyer Resume
- Strives & drive for results; a strong desire to contribute
- Multi-task, prioritize work, and act independently
- Operates in accordance with Corporate, Operations, and Rockwell Collins policies and practices and in compliance with accepted business ethics
- Experience working in supply chain, or import/export
- Sound computer literacy; experience with SAP would be an advantage
- Setting reasonable stretch performance goals, providing constructive, balanced, regular performance feedback, and conducting semi-annual performance appraisals
10
Skills For Order Administrator With Spanish Resume
- Resolving vendor inquires, reconciling reports, research of vendor payment history and vendor
- Receiving and managing various types of change orders from Middle East and Africa Local Business Partners /Sales on time
- Influencing character; energetic and enthusiastic; transparent, non-political
- Willing to learn Revenue Recognition principals
- Working knowledge of enterprise procurement systems (Oracle, Ariba)
- Challenging work in multinational environment with a dynamic team
- Invoicing Linearity(% invoiced last month)
- Invoicing on a daily basis
List of Typical Responsibilities For an Order Administrator Resume
1
Responsibilities For Purchase Order Administrator Resume
- Experience as an Order Administrator, Customer Service Representative or similar Operations or Customer Service experience
- Demonstrates proficient ability to use SAP reporting tools to create reports to meet customer expectationsSearch Jobs US
- Gather and validate existence of appropriate approvals in accordance with CA’s documented policies
- With limited guidance demonstrate proficiency with tools, systems, procedures and processes required to create complex quotes
- To set priorities in the backlog file if necessary, and ensure regular follow-up with production
- Weekly service order and sales forecast consolidation and monthly business review
- Proactively identify business risks and opportunities to continually improve efficiency and effectiveness
- Related experience in the procurement of commodities and services performed in a responsible and ethical manner
2
Responsibilities For Sales Order Administrator Resume
- Previous Salesforce.com and Dynamics Great Plains (or other similar ERP system) experience is a perk
- Weekly solution sales forecast consolidation and monthly business review
- Demonstrates basic ability to use tools, systems, procedures and processes required to create SAP sales order
- Business Partner – first point of contact to the described scope of business requesting for Goods & Services
- Collect and maintain all incoming Purchase Request Templates by the Silo-Manager/ other and validate Data for completeness
- Validate correct Entries for
- Experience working independently and as a team
- At least one year of experience working in a customer service related role
3
Responsibilities For Customer Order Administrator Resume
- Strong knowledge of SAP and other applications related to order entry
- Have a strong ability to work under pressure and to meet or exceed deadlines
- Other SAP experience helpful but not required
- Act as a role model for J&J Credo values at all times. Demonstrate honesty and ethical behaviour in all areas of responsibility
- Ensuring the correct and timely closure of work orders
4
Responsibilities For Project Order Administrator Resume
- Co-ordinating with the shipping coordinator for the shipment of items and /or for the submission of necessary shipping documents
- All order related activities, order entry, expediting to ensure on time delivery, order updates, invoicing, etc
- Work with accounting to rectify billing, credit or other financial inquiries
- Monitor and review Service Requests for accounting accuracy and debriefing purposes
- Exposure to on boarding the new large complex Managed Cloud Service projects and programmes
- With supervision manages contract performance for conformance to original repair proposal, responsible for managing subcontractor cost and schedule
5
Responsibilities For Senior Manager Order Administrator Manager Resume
- Manage incoming warranty queries and order/part process
- Manage process improvement area in the end-to-end process to improve the documentation handling and customer interfaces and communications
- UK/IRE ‘Super User’ within the J & J Purchase Ordering Systems (eMarket Place / ARIBA / SAP / Cornerstone)
- Maintain list of suppliers and suppliers’ personnel for each commodity, together with necessary catalog, pricing information and historical order data
- Creates, submits and monitors US Government receiving reports and invoices
- Generates Transaction Records (CRM Logging, SSRS Reports, EODN, Etc.)
6
Responsibilities For Client Order Administrator Resume
- Review orders with manufacturing to ensure order is correct and can be processed and shipped
- Qualify order discounts. Secure any discount approvals before processing
- Booked order owner targeting close the orders as soon as possible
- Manage shipping logistic of inbound and outbound cargoes
- Ensure all orders are screened according to trade compliance requirements
- Ensure all documents are filed according to Record Retention Policy
- Warranty Order Handling
7
Responsibilities For Senior Order Administrator Resume
- Create and manage spare part quotes using Excel & Oracle
- Supports buying team & assigned a set of vendors to own from PO creation date to receipt
- Works PO confirmations email to confirm PO's in the system manually, load any tracking notes and forward any PO issues to appropriate staff
- Runs open PO report to send to vendors to get tracking or ETA for open PO lines
- Convert PR-Templates by submitting a “Purchase-Requisition Order” in SAP ERP-System
- Background in Purchase Ordering Administration & Systems (eg: eMarket Place / ARIBA / SAP / Cornerstone)
- Followup on email correspondence and contact consumers regarding order issues, credit card declines
- Support MAC Chat during peak season as required
- DHL & FedEx shipping
8
Responsibilities For Customer Order Administrator With French Resume
- Contractual and financial understanding
- Intermediate to advanced user knowledge of Microsoft Office Suite, including Microsoft Outlook
- Adherence to all Company policies and necessary training and development requirements within required time frames
- Flexibility and ability to adapt to ever changing sales/customer environment
- Educated to A level standard (or equivalent),
- Languages an advantage but not essential
- High level of competence in MS Office products (Word, Excel)
- Knowledge of other P2P solutions an advantage (Ariba, Coupa etc)
- Key Performance Indicators (KPI’s)
9
Responsibilities For Order Administrator / Buyer Resume
- Knowledge of Import/Export regulations, INCO terms, and T&C’s
- Work as a team to ensure internal and external customer’s queries and requirements are met
- Languages : English advanced and another European language
- Respond to owner inquiries (email, written, phone); research and resolution of ownership issues and interest discrepancies
- Assist with set up of Property Master, JIB, Revenue and correction DOI’s per Client’s
- To update JDE system purchase order details found on the header (buyer code, forwarder code and account number if to be shipped through customer’s nominated forwarder, hub reference number, and supplier attention to remarks)
- To ensure that the AWBs and invoices match the purchase orders’ price, ship to address, model, and quantity
- Obtain approval from respective DOA to clear price discrepancies from finance’s statement of accounts
10
Responsibilities For Order Administrator With Spanish Resume
- Send suppliers’ service level performance for review and improvements on a periodic basis
- Basic MS Office Application – MS Outlook and Excel
- Administer all aspects of maintenance contracts – both automatic renewals as well as contracted renewals negotiated and submitted by CA’s maintenance sales team
- Add non-revenue generating ($0) contracts to SAP for Licensing/Support purposes as requested by various sources
- Review and ensure accurate billings for different invoice processing through out the month
- Provide Pre and Post Sales support to NA Sales Organization
- Coordinate worldwide 3rd party software fulfillment
- Heavily involved in acquisitions/divestitures from an administrative perspective – data, system and file integration
- Maintain Contracts Library and secure storage of Contract documentation
Related to Order Administrator Resume Samples
Logistics Administrator Resume Sample
Work Experience
• Daily transactional work in systems
• Complaint investigation and handling
• Invoice generating / control
• Physical inventory audits
• Transport documentation handling
Professional Skills
• Demonstrates strong organisational skills ...
• Outstanding communication skills and can d...
• Excellent computer skills with experience ...
Order Fulfillment Resume Sample
Work Experience
• When necessary, communicate directly with our customers’ supply chain departments to confirm customer requirements and/or resolve issues that could potentially impact our ability to process their orders on a timely and accurate basis
• Maintain current SOP’s and all required documentation in a well...
Professional Skills
• Has an awareness of continuous improvement...
• Proven problem-solving skills and excellen...
• Excellent interpersonal skills and underst...
Order Taker Resume Sample
Work Experience
• Take the order to be delivered to guests’ rooms
• Take care of the amenities for VIP’s and Super VIP’s
• Make a list of the VIP’s and Super VIP’s, and send the amenities
• Basic knowledge of food and beverage preparations and service standards
&nb...
Professional Skills
• Knowledge of advance Microsoft Office Appl...
• Listen effectively and make strong judgeme...
• Working knowledge of all restaurant functi...
Associate Procurement Resume Sample
Work Experience
• Merger Integration & Carve-outs
• Strategic Procurement Solutions
• Evaluates supplier bids, tenders, proposals, or quotations of purchase orders
• Purchases supplies, equipment, services, and materials and expedites delivery of goods as directed
&n...
Professional Skills
• Strong analytical skills and ability to ex...
• Procurement and Strategic Sourcing skills ...
• Excellent presentation/communication and i...
Leader, Sourcing Resume Sample
Work Experience
• Working knowledge of sourcing systems such as Ariba, Oracle and ERP systems
• Conduct RFP’s, vendor research and identification, qualification and competitive analysis of required products and services
• Reduce ‘total cost of ownership’: Liaise and negotiate with all Australi...
Professional Skills
• Strong team orientation and the ability to...
• Fluent English language skills, other lang...
• Proven analytical and problem solving skil...
Engineer Logistics Resume Sample
Work Experience
• Production Downtime (no materials)
• Prospects for new OEMs and End Users who are not using Cognex’s logistics products
• Collaborate with counterparts from other territories on opportunities where the decision makers don’t reside in the LSE’s territory
• &nb...
Professional Skills
• Excellent analytical and communication ski...
• Start data Logistics exploitation journey ...
• Interpersonal skills for communicating wit...