Manager, Account Resume Sample
Esta Torp
8792 Aufderhar Greens,
Houston,
TX
+1 (555) 618 4509
Work Experience
Manager Account Services
04/2018
-
PRESENT
Detroit, MI
- Coach, train, and lead your team of Account Manager 2 representatives to increase productivity and maintain sales goals
- Set goals and objectives for the assigned Account Manager 2’s
- Identify and implement ways to increase productivity and performance for the Account Manager 2’s
- Ensure Account Manager 2’s are sufficiently trained in the necessary functions and products in order to guarantee all work is completed accurately and in a timely manner
- Real-time continuous evaluation and coaching of representative performance
- Help coordinate the implementation of Business Class new products, services, and technologies
- Leadership experience in Managing a team of field sales reps, or base management reps
- B2B direct sales experience within telecom, cable, or broadband industry
Manager, Account
05/2015
-
12/2017
Boston, MA
- Experience troubleshooting high-speed Internet, phone, video over cable strongly desired
- Advanced PC skills with strong MS Office expertise
- Work extended hours on an as needed basis
- Leader with nonstop energy that can motivate a sales team
- Evaluate, recommend and implement strategies for developing and utilizing technical resources to predict, improve and measure the success of fundamentals and new initiatives linked to business outcomes
- Leads compliance projects to guide process owners to enhance compliance, reduce complaints and costs, and increase throughput
- Creates trending reports and analysis for findings, training, policies and procedures, compliance, business analysis, complaints, QC and QA
- Manages and conducts the research and delivery of materials required for internal and external examinations
- Organizes meeting to ensure effective communication and adherence to deadlines
Manager, Account Services
08/2011
-
04/2015
Phoenix, AZ
- Manages several project initiatives with competing priorities
- Leads proactive review of prior examination findings, business processes, and recent external and internal findings (from Internal Audit, Quality Control, First Line of Defense and/or external exams) to ensure defects have been corrected
- Maintains awareness of new and pending governmental, investor, and insurer laws, regulations, and guidelines
- Review internal and external examination results to assess Mr. Cooper’s overall compliance with various regulatory and agency practices
- Tracks, trends, and analyzes current processes in servicing to assist in identifying potential risks, and works with the business to correct identified areas of risk
- Contributes to establishment of department goals and implements goals, plans and schedules
- Analyzing exception reports, verification of error messages and miscellaneous codes to determine processing procedures
- Lead by example and provide on-going mentorship and guidance to a team of Account Services Associates/Analysts
Education
California State University, Los Angeles
2006 - 2011
Bachelor's Degree in Technical Discipline
Professional Skills
- Excellent communication, social selling and persuasion skills with a strong sales process
- Strong analytical skills, and financial acumen; comfortable with cost benefit analyses and selling premium product/service value
- Solid negotiation skills to influence and build consensus with peers and business partners; experience working collaboratively in a multi-team environment
- Strong computer skills to include; power point, excel and website navigation
- Strong client service skills, including empathy and understanding of underlying motivations
- Strong interpersonal skills and ability to work with a team across disciplines
- Strong presentation content development and delivery skills
How to write Manager, Account Resume
Manager, Account role is responsible for negotiation, presentation, english, analytical, leadership, reporting, finance, credit, training, database.
To write great resume for manager, account job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Manager, Account Resume
The section contact information is important in your manager, account resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Manager, Account Resume
The section work experience is an essential part of your manager, account resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous manager, account responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular manager, account position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Manager, Account resume experience can include:
- Solid verbal, written, interpersonal and listening skills
- Enhance and/or implement new processes that allows the team to most effectively manage and execute the plans for the business
- Demonstrates good business acumen, ability to analyze prospect pipeline, sales and financial performance reports
- Effectively hire and motivate Account Executives
- Experience in automotive financing required (including collection and remarketing required)
- Genuine experience of how to conduct a needs analysis and creating a convincing value proposition that addresses critical business issues
Education on a Manager, Account Resume
Make sure to make education a priority on your manager, account resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your manager, account experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Manager, Account Resume
When listing skills on your manager, account resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical manager, account skills:
- Strong interpersonal, communication and negotiation skills – both written and verbal
- Skills in coaching and developing people at all performance levels via established performance objectives, consistent feedback, and appropriate recognition
- Solid experience of successful value based B2B solution/consultative selling targeting senior executive level
- Internally or externally initiated changes impacting the area are understood, communicated and effectively implemented
- Innovative and results-driven, senior sales executive with 5+ years of SaaS sales experience and 10+ years software/tech sales experience
- Innovative and results-driven senior sales executive with strong software/tech sales experience, preferably with SaaS exposure
List of Typical Experience For a Manager, Account Resume
1
Experience For Manager Account Services Resume
- Ideally 5+ years of overall sales experience, with 2+ years experience leading a revenue-driven lead generation team at a technology company
- Innovative and results-driven, senior sales executive with strong software/tech sales experience, preferably with SaaS exposure
- Experience leading inside sales organisations in an SMB-focused, high volume model
- In overall digital media and/or marketing experience
- Enterprise quota-carrying sales experience
- A high level of energy and enthusiasm to be part of a growing team. Positive attitude to challenges with a strong willingness to learn and be resourceful
- Extensive sales experience within Switzerland is essential
2
Experience For Manager, Account Development Resume
- Global cultural experience
- Provide strong leadership, vision and direction for the Sales Team and broader Zendesk sales organization
- Client services experience, preferably in either the DMP or DSP space
- Experience with DMP solutions (Adobe Audience Manager, BlueKai, Krux, etc.)
- Technical writing ability (procedures, standards, etc.)
- Business writing ability (proposals, summaries, memos, etc.)
- Oversee Logging and maintenance of various check logs into ICash or Excel
- Manage Daily balancing processed work to source documents
- Confirm payment clearing bank outages do not roll past 5 days
3
Experience For Manager, Account Services Resume
- Oversee distribution of all MSA Post Reports to agencies post-quarter change meeting team goals
- US Market Functions: Brand Activation, Range Architecture, SCM, Finance/Demand Planning, Business Development
- Be knowledgeable about all Adobe products in the marketing cloud
- Establish and maintain managerial practices (e.g.,creating a collaborative environment) that build a high performance work environment within the team
- Ensure measurable, quantitative training and development plans that accelerate the performance of the team and individual are in place
- Able to multitask and succeed in a dynamic and fast moving environmentS
- Mortgage compliance knowledge (CFPB, OCC, NMS, etc.)
- Process loan removals/ payoffs
- Manage SLA timelines, corporate advance payment request and repayments
4
Experience For Manager Account Digital Activation LAM Resume
- Balances and processes expense invoices
- Assistance with quality control checks within the team
- Execute weekly team meetings to discuss relevant work, marketplace, and process
- Assists with the implementation of the deal points and agency requests for each client and campaign
- Manage progression of ASRs’ quarterly schedules through the pre & post quarter checklists
- Maintains positive relationships with internal and external constituents
- Solicit feedback from sales teams and other internal departments for ASR reviews (both mid-year and year-end
- Complete and facilitate reviews (both mid-year and year-end) with direct reports
- Responsible for all functions of running their team, i.e. overseeing booked dollars, weekly meetings, setting team policies and procedures to make the team more efficient
5
Experience For Group Manager / Account Director Resume
- Works with team Director on setting team strategy and meeting the overall dept. and organizational objectives
- The Manager is responsible for determining ASR workload and account lists, while maximizing departmental resources
- Manages the activities and success of a team of Account Managers
- Fluent in English, as well as French or another Southern European language
- Become an expert on our clients’ brands and goals, and develop creative solutions that boost the brand’s reputation
6
Experience For Manager Account Activation Resume
- Become an expert on our clients’ brands and goals, and develop creative solutions that boost the brands’ reputations
- Execute with excellence the seasonal account activation plan to ensure adidas wins at the point of purchase, by category, and against the agreed KPI’s
- Build and nurture positive and collaborative partnerships with our Walmart dotcom merchant partners
- Monitor and review web site for appearance and accuracy, as well as competitive landscape
- Effectively communicate as needed with account stakeholders, including internal (client services, media buying, analytics, product, sales, creative, executive team et al) and external (clients, agency partners, platform representatives et al) parties
- Provide best-in- class guidance to clients in the form of media plans, optimization recommendations, platform best practices, and more
7
Experience For Manager, Account Executive, Free to Play Resume
- Remain up-to- date on industry developments to relay to clients along with strategic POV
- Own organization of assigned accounts, including creation and maintenance of IO/budget tracking sheets, creative trafficking documents, internal to-do lists, media plans, JIRA tickets, and more
- Work with analytics and media buying teams to combine data analysis with qualitative insights and communicate results to clients in an accurate, clear, and concise manner
- Schedule client calls and meetings and handle creation and distribution of pre-call/meeting agendas and action-oriented recaps
- Retain and grow client accounts in service of overall department revenue-generating efforts by providing the best service possible in a positive and proactive manner
- Knowledge of social advertising and the media landscape in general
8
Experience For Manager, Account Managers Resume
- Utilize HYFN8 and remain up-to- date on product updates and new features
- Fluency in all social media platforms, including but not limited to Facebook, Instagram, Twitter, Snapchat, and Pinterest and ability to use each channel to maximize client returns
- Analyze and present data effectively and efficiently internally and externally
- Extreme attention to detail and strong sense of urgency but calmness in completing tasks
- Multi-task and remain accountable to deadlines without exceptions
- Persuasive oral and written communication
- Provide pro-active communication to the Client in support of successful project execution and issues resolution. Ensure the account service team supplies pro-active communication to individual Client stakeholders across the life of projects and in support of administrative functions relative to inventory management and invoicing
- Evaluate performance of the account service teams. Assess development opportunities and coach staff in continuous performance, improvement and development. Manage the development and growth of resources to meet overall short term and long term business objectives
9
Experience For Channel Manager / Account Manager Resume
- Processing partial prepayment
- Manage, hire and coach a team of new logo sales professionals (Account Executives) – 7-8 quota-carrying sales reps
- Develop strategies and execute to help your sales team succeed in driving new business by approaching target companies, identifying the best solution options and consultatively selling our LinkedIn Learning / Lynda.com eLearning solution
- Partner with leadership to build and scale the LinkedIn Learning Solutions business
- Provide thought leadership in the market in the areas of corporate learning & development
- Develop trending / stat report
10
Experience For Audience Manager Account Manager Resume
- Reviews current process to drive efficiency and ensure top level of customer service for Advertisers & Advertising Agencies
- Determines ASR workload and account lists, while maximizing departmental resources
- Lead through LinkedIn’s culture and values – be a culture and values ambassador
- Collaborate with cross-functional teams such as marketing, product, sales development, product marketing, Sales Readiness to ensure the success within your region
- Build and execute a robust territory plan to maximize customer value
List of Typical Skills For a Manager, Account Resume
1
Skills For Manager Account Services Resume
- Being flexible, tactful and sensitive to others, and display good social and communication skills
- Be friendly, independent with developing skills in influencing others
- Category Management/ / Merchandising Experience or account marketing / sales : 5-7 years
- Experience managing growth Travel & Entertainment and Business 2 Business portfolios consisting of clients with $300M+ annual sales revenue
- Experience building (and deepening) new client relationships across a client’s organization
- Strong coaching abilities and track record in building success inside sales team
- Determines staffing needs and conducts disciplinary actions, handles salary administration, and ensures resources are available to accomplish priorities
- Experience selling SaaS solutions or software platform solutions
2
Skills For Manager, Account Development Resume
- Demonstrated ability to build, sustain and lead in an engaging, team oriented environment
- Experience leading inside sales organisations in a SMB-focused, high volume model
- Solid technical working knowledge of PC’s, networks and applications
- Develops periodic goals, organizes the work, sets short-term priorities, monitors all activities, and ensures timely and accurate completion of work
- Solid knowledge and understanding of the business unit’s key products and services,processes and controls
- Solid understanding of internal business partners’ business,services and organization
- Experience managing a small team
- Has Challenger sales skill elements to achieve individual growth targets
- B2B sales experience of at least 2 years
3
Skills For Manager, Account Services Resume
- Demonstrates tenacity and adaptability to navigate complexity and roadblocks
- Top performer: performance ratings in top bucket/category at prior employers
- Provide retailers with account specific opportunities and action plans that drive retailer/L’Oreal USA priorities
- Positive attitude, enthusiasm, professionalism, and strong work ethic with high level of integrity and ethics
- Good knowledge of Canadian consumer protection and fair credit laws / regulations
4
Skills For Manager Account Digital Activation LAM Resume
- Experience trafficking ad-tags within an ad server
- Experience with JoinMe or comparable web-conferencing and screen share technology
- Past experience managing ad operations for a publication or ad network
- Responsible for overseeing the accuracy and effectiveness of their team and its functions
- Experience with digital ad operations
5
Skills For Group Manager / Account Director Resume
- Provide quick and effective resolution to problem situations
- Implement a strong upsell strategy to increase revenue
- Monitoring campaigns throughout their lifespan, handling any key campaign direction shifts, etc
- Planning and strategizing
- Configuring ad tags or similar HTML or JavaScript code
- Working with Account Executives build strategic and profitable media plans/RFPs
- Exposure to local and international media and to working with digital media outlets including social networking sites and bloggers
- Oversees hiring in the region and provides training/coaching to branch supervision
- Provide performance feedback and coaching,and make recommendations regarding hiring,transfers,terminations, recognition and compensation
6
Skills For Manager Account Activation Resume
- 1-2-1, career development, mentoring and coaching required in order to bring out the best of each individual
- Manages the Institutional Trust Account Managers, including the performance management process and identifies training and development needs
- Anticipates future changes/needs, creating strategic and operational plans for addressing them
- Passionate about selling and closing every day
- Activate Integrated Marketing team for deals containing custom execution elements; build into RFP
7
Skills For Manager, Account Executive, Free to Play Resume
- Monitor paid view delivery alongside Sales Ops & Integrated Marketing, optimizing per client’s needs
- Responsible for leading and developing a team of Account Service Representatives to support TV and Magazine ad revenue and operations
- Coordinate sales team, planning, traffic, and finance teams to assist ASRs with maintaining their accounts and improve current process
- Collaborates with Director on setting team strategy and meeting the overall dept. and organizational objectives
- QA all of their own work in addition to reviewing their team member’s code to promote knowledge sharing
- Build and develop a growing pipeline that supports achieving the sales goals
- Develop strategy and tactics on a SWOT basis considering: competitors, market conditions, solution offering and overall EFI resources
- Participates in division management meetings and decision-making processes to understand business plans and expectations of the group
- Be independent in nature, such that they seek to drive their own development rather than being passive in the process. Needs to be systematic and organized
8
Skills For Manager, Account Managers Resume
- Conifer Health Solutions is currently hiring for an Operations Manager in
- Able to multitask and succeed in a dynamic and fast moving environment
- Work Environment/Mental/Physical Requirements: Fast-paced office environment with quick turnarounds and demanding deadlines
- Provide accurate forecasting and pipeline development and management
- Thorough understanding of the sales cycle from lead generation to close
- Continue to grow and lead a high-performing internal sales team
- Coordinate training and foster sales confidence and expertise
- Conduct deal review calls with deal teams and other supporting people to discuss what’s needed to close
9
Skills For Channel Manager / Account Manager Resume
- Make and monitor sales calls to new, existing and former clients
- Identify trends, predictive analysis and overall success formulas that lead to accurate forecasting and achievement of sales goals
- Commercial print/packaging Industry related software sales over the phone
- Remote sales management demonstrating overachievement
- Curate knowledge of the media landscape to contextualize social advertising efforts
10
Skills For Audience Manager Account Manager Resume
- Manage smaller client accounts independently while reporting to Account Director to contribute to larger account success
- Maintain healthy and productive relationships with members of the client services, media buying, analytics, product, creative, sales, and others in the company
- Ensure any account issues are resolved quickly with support of the Account Director, leveraging resources as needed to do so
- Develop deep working relationship with clients, staying on top of all upcoming priorities, acting as the clients’ main day-to-day go-to person for any campaign needs and general client questions
- Handling intensive levels of back n’ forth with all key stakeholders to ensure flawless execution and client
- Bridge all key areas of the Audience Science team – Strategic Planning, Tech & Ad Ops, Media Execution & Programmatic Activation ensuring all team members are looped in on client campaign details
- Be able to speak to and present all Audience Science capabilities and services, with a solid knowledge of 1) all media platforms 2) audience data stack 3) planning, research, creative, and reporting services 4) evolving / future team technical capabilities
List of Typical Responsibilities For a Manager, Account Resume
1
Responsibilities For Manager Account Services Resume
- Manages their teams’ process of allocating advertising inventories to specific spots, programs and campaigns to ensure it is done quickly, effectively and accurately
- Excellent knowledge of the distribution channel
- US Marketing BU’s / GTM
- US Market Functions: Brand Activation, Range Architecture, SCM, Finance/ Demand Planning, Business Development
- Partner with the account and sales team to identify client’s analytical and reporting needs and present solutions
- Ensures the smooth and accurate flow of information from and to the company and clients
2
Responsibilities For Manager, Account Development Resume
- Review repricings, Agency transfers, AE Transfers, & AE reassign functions to ensure accuracy from their team ASRs
- Manage problematic Collections accounts and work with Credit and Collections for resolutions
- Review their assigned ASRs quarterly variance reports, and provide bi-weekly updates to Director
- DTC Retail, Wholesale and eCommerce
- Entrepreneurial, self-directed with a passion to succeed
- Key Account Sales Teams
- Define clients’ enablement goals and help contribute to the enablement strategy
- Demonstrated ability working collaboratively across a matrix organization to achieve results important to your customers (CSM, Sales, Product, Customer Care, and Customer)
3
Responsibilities For Manager, Account Services Resume
- Capable of handling multiple ad hoc requests and rapid turnaround client expectations
- Work with Global Director to implement short- and long-range marketing and sales objectives, strategies and tactics required to meet the business’ growth and profitability objectives
- Understand key players, applications, requirements, trends, and needs as well as PolyOne’s potential and share within the targeted industry. Become an industry and product expert to leverage successes across the industry
- Establish a linkage between the customer’s business strategy and PolyOne’s capabilities
- Implement PolyOne’s, pricing and market strategies as well as business practices. Negotiate customer contracts and value packages to insure an acceptable return on PolyOne resources invested
- Manage SDR team and work with Field Sales and Field Marketing to develop and conduct proactive outbound calling strategies to penetrate target accounts. Research accounts, identify key players, generate interest, and successfully manage and overcome prospect objections in order to secure qualified meetings and expand Nutanix’s presence
- Proven ability to consistently create qualified pipeline
4
Responsibilities For Manager Account Digital Activation LAM Resume
- Strong sales process, analytical orientation and attention to metrics
- Significant experience with salesforce.com
- Build reports as appropriate and communicate regular status metrics
- Experience leading inside sales organisations in an SMB-focused, high-volume modelMust have a proven track record of success, driving revenue growth against quota and increased profitability
- Entrepreneurial and self-directed with a passion to succeed
- Conduct forecast calls that identify committed, best case and upside deals
- Work with various Sales, BU and corporate departments to get the support needed such as Sales Ops, Marketing, Legal, Finance, Product Management, GMs, SLT and sales leadership
- Proactively drive cross sell programs that find additional EFI opportunities among our base of customers
5
Responsibilities For Group Manager / Account Director Resume
- Schedule sales activity, campaigns and promotions
- Generate and qualify leads and opportunities
- Maintain a customer database, pipeline and forecast (SFDC)
- Coordinate and participate in sales events, trade shows, user groups, webexs and various other customer gatherings
- Negotiate with clients and partners to close deals
6
Responsibilities For Manager Account Activation Resume
- Write and prepare sales proposals as well as present sales contracts for approval and acceptance both internally and externally
- Enhance customer service satisfaction and good client relationships by being Can-Do and a customer advocate while also being fiduciarily responsible to EFI and its shareholders
- Ecomm experience, required
- Monitor, track, and manage a sales dash board of activity and performance
- Some field travel is required
7
Responsibilities For Manager, Account Executive, Free to Play Resume
- Conduct regularly scheduled internal business meetings to review current business issues and performance, as well as go forward strategies
- Provide best-in-class guidance to clients in the form of media plans, optimization recommendations, platform best practices, and more
- Remain up-to-date on industry developments to relay to clients along with strategic POV
- Utilize HYFN8 and remain up-to-date on product updates and new features
- Overall knowledge of business workflow within Unum in general, and functional area(s) in particular
8
Responsibilities For Manager, Account Managers Resume
- Serve as payments expert for all corporate payments solutions within portfolio to deliver on the GCS value proposition
- Recruit A-Level talent
- Assess and Waive Fees
- Monitors and evaluates performance of Account Management team through
- Strong Project Management skills. Planning/organization skills; ability to make decisions and solve problems; ability to seek out and optimize L’Oreal information sources outside of the team when needed
- Lead change and innovation both in business and team
- Key competencies – due to the broad nature of this role, requires sales, relationship management, and portfolio management
- Fluent in Dutch and English, both written and spoken
9
Responsibilities For Channel Manager / Account Manager Resume
- Execution-oriented to build pipeline and achieve revenue targets in a predictable way
- Excel in a fast-paced, startup environment
- Provide day-to-day management and direction to a team of employees by setting the context and direction, defining accountabilities,tasks and assignments,and establishing boundaries for decision-making and approvals
- Efficient and economical processes/operations/management controls are maintained
- To direct and coach staff in maintaining a high level of customer service, and the Management of the daily operations of the Account Transfer unit are carried out in accordance with industry standards and regulatory guidelines
10
Responsibilities For Audience Manager Account Manager Resume
- Generate and implement new ideas and processes to make the department more efficient; and seamlessly manage all aspects of projects
- Strong critical thinking and decision making skills in order to apply sound judgment on a daily basis; ability to think strategically and analyze a variety of factors and metrics when making global decisions for the department
- Influence & negotiation
- Proficiency in Excel, Access, PowerPoint, Business Object
- Integration of people, process & system
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