Learning Business Partner Resume Sample
Maegan Mante
600 Howe Station,
Phoenix,
AZ
+1 (555) 611 3457
Work Experience
Learning Business Partner Specialist
11/2017
-
PRESENT
Chicago, IL
- Experience in L&D including design of curriculum as well as experience in performance improvement experience or organisational development
- Work closely with the Head of Learning and Development to maintain and develop the Bank’s annual ASPIRE and potentially the Graduate recruitment and development programmes including on boarding and induction
- Leads the learning design lifecycle from scoping, research and analysis, design, development, and launch; providing clear timelines through all phases, communicating with key partners, and selecting appropriate measurement for successful implementation
- Interviews and consults with key stakeholders and SMEs utilizing the ADDIE and SAM models
- Surveys various training techniques, materials, and commercial offerings to select the most appropriate process for the delivery of training
- With the support of Instructional Designers, develops written training materials, visual aids, and reference materials, including course curriculums
- Delivers targeted, audience-appropriate instructor-led training sessions
Learning Business Partner
06/2014
-
05/2017
Chicago, IL
- Analyzes governing body requirements, codes, and policies, and consults with subject matter experts to design and develop curriculum related to trainees needs
- Reviews, evaluates and modifies existing and proposed programs. Recommends appropriate changes
- Researches and utilizes the most impactful learning technologies to deliver learning solutions to include social learning
- Creates subject matter testing instructions manuals, training materials and evaluation processes
- Communicates metrics to management teams in order to drive change and reward employees
- Quality assurance - ensuring customer facing employees are ‘fit for field’ and training content and trainers are best in class
- Develop effective working relationships with the department, HRBP’s and wider HR team
- Build and cultivate relationships with business partners and key stakeholders. Anticipate business unit needs and recommend effective solutions to achieve business unit goals and strategic objectives
International Learning Business Partner
11/2008
-
04/2014
Dallas, TX
- Coach senior and mid-level leaders and provide them recommendations for actions to improve organizational performance
- Demonstrate business knowledge, exhibit skills for agility, act as an adaptable, flexible resource
- Consult with business leaders on existing or anticipated learning and performance gaps
- Offer insight into role specific training plans (new hire and continuous) and ensure adoption of global standards. Identify and define success measures for interventions
- Propose effective learning interventions to enhance associates' performance and business results in line with business unit strategies and goals
- Identify and recommend other interventions needed to enhance associate performance such as role clarification, process standardization
- Gather and analyze data, reports findings and communicate suggested actions on a continuous basis
Education
University of Phoenix - Metairie Campus
2004 - 2008
Master's Degree in Business
Professional Skills
- Strong business and L&D acumen, including strong problem solving skills and critical thinking -Demonstrate conceptual and innovative thinking
- Strong organizational, analytical, problem solving, change and project management skills
- Design and/or develop learning experiences that facilitate acquisition of knowledge, skills, and competencies for a global audience
- Strong consulting, needs analysis, problem-solving, project and change management skills
- Experience in Human Performance Improvement projects with 3+ years experience in training delivery and curriculum development/design
- Clear and effective written and verbal communication, and outstanding collaboration and interpersonal skills
- Ensure that concrete business requirements are communicated to demonstrate a clear understanding of the business strategy and priorities
How to write Learning Business Partner Resume
Learning Business Partner role is responsible for learning, design, content, business, training, facilitation, interpersonal, consulting, analysis, performance.
To write great resume for learning business partner job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Learning Business Partner Resume
The section contact information is important in your learning business partner resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Learning Business Partner Resume
The section work experience is an essential part of your learning business partner resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous learning business partner responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular learning business partner position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Learning Business Partner resume experience can include:
- Solicit management feedback and coaching on performance improvement strategies. Assume responsibility for ensuring identified needs are fulfilled and desired impact is achieved or transition this responsibility to appropriate group(s) (e.g. Information Development Services, Global Talent & Learning, Sales Learning)
- Provide a single point of continuity for business partners. Communicate Business Unit's needs and ensure that Enterprise Learning strategies, goals and priorities are in alignment
- Regularly update Business Units on learning opportunities and services available through Enterprise Learning, Global Talent & Learning, Sales Learning and other ADP organizations
- Demonstrate strong business and HR acumen, including strong problem solving skills, critical thinking, and a willingness to be vocally self-critical. #LTM
- Influence leaders and stakeholders at the senior level; demonstrate effective consulting skills, with an ability to influence at all levels
- Exhibit superior communication skills including interpersonal communication, written communications, and classroom and virtual facilitation skills
Education on a Learning Business Partner Resume
Make sure to make education a priority on your learning business partner resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your learning business partner experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Learning Business Partner Resume
When listing skills on your learning business partner resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical learning business partner skills:
- Demonstrated success with creating effective learning tools, resources, activities and programs to develop leaders within a large corporate environment
- Visual design skills – able to create images and graphics that support and enhance learning content (e.g. Adobe Illustrator, Photoshop)
- Skilled in identifying learning needs and in designing comprehensive and practical learning solutions to meet business needs
- Demonstrated knowledge of innovative adult learning techniques and methodologies and the application of those to learning in the corporate setting
- Able to demonstrate an understanding of the full training cycle: needs analysis, design, delivery and evaluation within a commercial organisation
- Experience in scoping, design, and delivery of Learning solutions
List of Typical Experience For a Learning Business Partner Resume
1
Experience For Dttl Global Office Global Consulting Learning Business Partner Resume
- Experience in Learning & Development
- Rapidly adapt to changing business landscapes -Demonstrate the capacity to consult across a range of stakeholders and business areas
- Significant experience working within complex process change initiatives
- Deliver and manage effective induction programmes for all new starters
- Manager the Learning & Talent Management Learning Benchmarking process for North America Customer Fulfillment
2
Experience For Learning Business Partner Specialist Resume
- Prepare/maintain daily an updated version of the monthly training calendar including all governances and checks to be made by responsible of the area
- Partner with BU Shared Support Teams to tailor global and learning initiatives to the unique needs of each BU
- Promote relevant learning offerings and drive adoption and impact. Drive change management agenda for the business
- Leads the learning lifecycle from partnering with business leaders to scoping, research and analysis, design, development, and launch; providing clear timelines through all phases, communicating with key partners, and selecting appropriate measurement for successful implementation
- Work with key stakeholders across the business and within the HR team to identify learning needs through an annual calendar
- Manage the Talent Planning process for CBAM and liaise with Close Brothers Group to finalise the required submission pack
- Support, promote and manage our ‘Going for Chartered’ initiative with the Advice business
- Conduct editorial reviews of training content, support graphic design and image asset creation as needed
- Work independently with autonomous decision making within a commercial environment
3
Experience For Learning Business Partner Associate Manager Resume
- Design and delivery of appropriate learning solutions including product, technical and behavioural development utilising our 70/20/10 framework and on line academy where appropriate, as well as practical and engaging workshops
- Liaise with third party suppliers and internal subject matter experts as required to keep course content up to date and aligned with the business strategy
- Identify coaching and mentoring requirements in development discussions with the HRBPs and business leadership teams, and facilitate the implementation of these relationships
- Manage the learning and development budget in partnership with business unit leaders to ensure effective solutions are delivered and continually measured
- Ensure all Governance and Compliance requirements are adhered to, and any review activities required by the relevant regulatory bodies are carried out to the requisite standards
- Development of continuous professional development routes for our graduate intake, in conjunction with their line managers
- Drive the utilisation of the Apprenticeship Levy across various business groups, ensuring that professional qualifications are well managed and funded appropriately
- Effective management of the members of the Learning and Development team.??
- Leverage Group initiates such as GLP, ELP and others to support CBAM development needs
4
Experience For International Learning Business Partner Resume
- Strong knowledge of store learning demands and resources, including identifying and managing external partnerships with training vendors and industry organizations who provide content and resources to support critical skill learning and capabilities
- Researches, designs, develops and implements training and coaching strategies which improve the sales effectiveness and are aligned with GGO strategic and commercial priorities
- Researches and recommends the most appropriate learning design and delivery methods for a global, multi-lingual sales audience, including e-learning, remote learning, classroom or video technology or blended approaches
- Works collaboratively with internal colleagues across all regions and central functions to ensure efficient use of resources and effort
- Engage & manage training providers (Including third party relationships) to identify relevant courses and programs to meet training and development requirements according to budget
- Effectively communicates program objectives, plan and logistics to global operational stakeholders, ensuring concepts and requests are clearly understood and altering communication to audience
- Develops a strong understanding of the GGO and TR organizational structure and appropriate interlocks with relevant functional, BU an regional stakeholders
- Be very hands-on; work directly with technical integration teams, process owners and stakeholders to perform gap analysis on current content formats available, identify variations and perform gap analysis to analyze/verify standard guidance needed
- Inform new content structure, user story, and taxonomy needs with Instructional design & UX partners to transform process steps into dynamic, self-paced instructional content
5
Experience For Associate, Learning Business Partner Resume
- Work with Learning Business Partners and process owners to determine the proper blend of learning solutions & content that reinforce hands-on application of the products, enhances the learning transfer, and engages learners
- Develop first-hand experience with the appropriate subject matter experts and earn trust from stakeholders, diving deep into assumptions
- Use project management skills to define and meet project milestones, communicate issues and risks in a timely manner, and manage customer expectations for next content path launches
- Manage training content & updates residing in Content management systems, including establishment of global curriculums and enrollments, reviewing change requests for enhancements, leading reviews and gaining approvals before re-publishing, etc
- Drive the annual needs analysis to determine the LD skills needed in each Central Ops team
- Develop strong collaborative relationships with learning, business and HR partners and leaders to ensure relevant and integrated curriculums
- Create and implement the LD strategy and annual roadmap for the Central Ops teams
6
Experience For Learning Business Partner Resume
- Collaborate closely with Central Ops instructional designer to design and implement LD programs, produce instructional materials and performance support materials, and design evaluation methods to determine impact of program
- Facilitate select customized LD programs for Central Ops team as well as LD programs for open enrollment courses on Seattle campus and virtual offerings; focus on facilitating LD team effectiveness offerings for senior leadership Central Ops teams
- Experience with competency modeling and competency-based development systems
- Analyze feedback data and lead program improvements as necessary
- Demonstrated expertise as a consultant, innovator and thought leader that brings out of the box learning solutions to build organizational skills, competencies and effectiveness and delivers business outcomes
7
Experience For Dttl Global Office Global Consulting Learning Business Partner Resume
- Take the lead on further enhancing the impact of the groups leadership programme and work closely with the business and HR leadership teams to continuously enhance our offering in line with future business needs
- Manage complex stakeholder relationships to clearly understand the businesses short and long term strategic learning needs; to improve operational and strategic agility and drive performance
- Maintain oversight of the business induction programmes ensuring that all new starters attend within the first 60 days of their employment with Close Brothers (regulatory requirement)
- Facilitate the design and delivery of appropriate learning solutions including product, technical and behavioural development using our 702010-frame work and our on-line academy where appropriate, as well as practical and engaging workshops
- Contribute to the annual learning planning process - Promote, “socialize,” and execute the Avanade Learning Strategy as a part of the L&D Leadership Team
- Define the learning needs of the business (e.g. translate business requirements into learning needs) in collaboration with business stakeholders
- Liaise with 3rd party partners and internal subject matter experts to keep learning content up to date, relevant and innovative
- Manage the learning and development budget in partnership with business unit leadership teams and Finance Directors
- Drive the utilisation of the Apprenticeship Levy for client groups; ensuring that professional qualifications are well managed and funded by the levy
8
Experience For Learning Business Partner Specialist Resume
- Provides deep subject matter expertise in learning and design, including knowledge of external best practices, emerging trends and innovations, and vendors; maintains best practices in areas of learning and development; stays current in performance consulting and program evaluation and measurement
- Represent and articulate the importance of capability development and learning to key stakeholders while actively managing and promoting the Avanade approach to learning
- Ensure L&D metrics are clearly defined for the Business Units to recognize ROI and business benefits (e.g. X % increase in sales turnover resulting from the learning program)
- Ensure that any ad hoc scheduling requests from the business are effectively managed and aligned to the learning strategy e.g. engage with business stakeholders to prioritize/challenge requests as required
- Demonstrated effective ability to influence & negotiate at all levels
- Assist the HRBP population to help identify where a business priority requires a learning intervention
- Create the business case for learning and development programs -Provide strategic guidance to key stakeholders to effectively communicate the strategic business objectives and how the learning curriculum aligns with these objectives
- Experience in a leadership role
9
Experience For Learning Business Partner Associate Manager Resume
- Inform and govern L&D Curriculum design and development
- Evidence of ability to partner with business units to advise and assist stakeholders to identify when a learning and development solution is an appropriate response and where necessary to prioritise learning needs
- Resilient in nature with proven ability of dealing with changing requirements/circumstances and sometimes challenging client engagements while always maintaining a high level of professionalism
- Excellent planning, organizational, communication and time management skills; possessing the ability to cope under pressure, managing multiple activities and priorities within tight timeframes and resource constraints while maximising value for the client
- Experience in HRD with proven track record in executing successful HRD initiatives
- Proven track record in stakeholder engagement and process facilitation across levels of seniority and across industries
- Experience as a Strategic Business Partner within L&D and enterprise-wide initiatives
10
Experience For International Learning Business Partner Resume
- Strategic, Driven, Collaborative, Resilient
- Provide examples of applying technologies that enable optimal design and delivery of content (e.g. Rapid Authoring Tools, Video, Audio, Articulate, Skype for Business, SharePoint, MS Project, PowerPoint, Excel, and etc.)
- Exceptional consultation skills including learning practices, needs analysis, skill and performance assessments, organizational interventions, facilitation, and the design and delivery of content for various audiences
- Superior facilitation skills in the classroom and virtual classroom
- Advanced skills in one or more of Adobe Creative Suite applications: InDesign, Illustrator, Photoshop, Acrobat
List of Typical Skills For a Learning Business Partner Resume
1
Skills For Dttl Global Office Global Consulting Learning Business Partner Resume
- Existing network of good learning partner organisations and working knowledge of learning schemes such as WSQ frameworks a big advantage
- Skilled in identifying learning needs and designing comprehensive and practical learning solutions to meet business needs
- Skilled in identifying learning needs and in designing comprehensive and practical learning solutions to meet business and commercial needs
- Knowledge of and experience creating multimedia eLearning and utilizing course authoring software and assessments desired
- Measure the continued effectiveness of learning activity, continuously reviewing the quality of learning initiatives
- Experience working in a tech or engineering environment
- Experience working with and influencing senior business leaders
2
Skills For Learning Business Partner Specialist Resume
- Develop, plan, coordinate, execute, monitor and validate learning projects by using master plans and other project management tools
- Experience managing and developing teams
- Experience in delivering blended learning curriculum to a large-scale retail workforce
- Qualification or relevant experience in learning & design
- A good working knowledge of the apprenticeship levy
- Experience includes partnering senior stakeholders and HRBPs across the business with a confident and credible approach
- Can work well under pressure in a busy environment, is resilient with a proven ability to meet challenging deadlines
- Strong organisational and planning ability
3
Skills For Learning Business Partner Associate Manager Resume
- CIPD qualification or equivalent level of Learning and Development experience
- Is resilient with a proven ability to meet challenging deadlines and deal quickly and calmly with a range of complex demands
- Ensure that there is a clear learning plan for each Market Unit and Talent Community with a measurable link to their strategic priorities
- Fundamental understanding of and demonstrated practice with industry-standard course development methodologies
- Experience in Learning and Organisational development, organizational readiness, performance improvement
- Experience in training delivery, design OR management
- Proven history of managing multiple simultaneous projects
4
Skills For International Learning Business Partner Resume
- Partners with aligned program, service, or care group to understand goals, priorities, and learning needs
- Experience with agile project management and working in a matrixed environment
- Experience in development of onboarding strategies
- Proven ability to excel and lead by example in a fast paced and continuously evolving environment
- Formal project management qualification or equivalent job related experience
- Experience in a heavily regulated industry sector
5
Skills For Associate, Learning Business Partner Resume
- Prioritize annual, quarterly, and monthly demand from Business Units as a core input to the curriculum strategy
- Support the organization’s continuous improvement practices by establishing and monitoring key performance indicators and supporting its learning goals
- Support operations in contract planning and/or delivery by participating in problem solving efforts and training incidents resolution
- Contribute to the annual learning planning process - Promote, "socialize," and execute the Avanade Learning Strategy as a part of the L&D Leadership Team
- Comprehensive working understanding of concepts, theories and principles for their learning discipline
- Provides coaching and mentoring to aligned Lead Learning Coaches to ensure growth opportunities and job enrichment
- Support the business in implementing and managing SMR, T&C and other industry or regulatory specific training such as GDPR and MIFID II
- Executive coaching certification with International Coaching Federation accreditation
- Consults with learning and practice teams to ensure learning needs are met
6
Skills For Learning Business Partner Resume
- Work with the Head of Learning and Development to re define the groups learning agenda to ensure we remain future focused, commercial and agile
- Develop and implement a group wide coaching approach to improve our internal coaching capability across a wide range of employee levels
- Membership / affiliation to HR/Learning related professional bodies or groups
- Knowledge of social learning technologies (eg. Confluence)
- Passionate about the vision of OCBC Campus to enable learning and develop people capabilities to help the organisation achieve its ambitions
7
Skills For Dttl Global Office Global Consulting Learning Business Partner Resume
- Previous expertise in design, delivery and implementation of Sales training
- Negotiation, communication, relationship management, listening and root cause analysis
- Knowledge of learning development applications i.e. Storyline, Captivate, and/or Lectora
- Extensive knowledge of Adult Learning Principles & Frameworks and Instructional Design
- Translation of technical and process documentation into learning materials
- Receive training requests from our internal (Bombardier Aerospace divisions) and external (clients and Bombardier Aerospace suppliers)
8
Skills For Learning Business Partner Specialist Resume
- Agree with requesters on schedule and integrate these request within our Training Master Calendar
- Work in collaboration with the Technical learning advisors and coaches
- Evaluate impact of learning activities
- Background in Analytics and Reporting would be an asset
- Create robust and innovative learning assessments and evaluations that align to business outcomes
9
Skills For Learning Business Partner Associate Manager Resume
- The ability to deal quickly and calmly with a range of complex demands
- Practical experience of course development and learning intervention design, including blended learning. Forward thinking with a genuine interest in the latest learning and development practices
- External supplier relationship management capability
- Able to work under pressure in a busy environment
- Shift Department: Intermountain Education, Corporate Office
10
Skills For International Learning Business Partner Resume
- Conduct learning needs analysis with the business, identifying both specific development needs and wider systemic, organizational requirements and identify learning solutions
- Develop capability plans to build relevant skills and behaviors to achieve strategic priorities and initiatives -Drive content to a blended learning and mobile platform focusing on the user experience, effectiveness, and accessibility of content/services
- Embed Avanade values and culture through all initiatives -Ensure commercial viability (e.g. evaluating ability to succinctly articulate business learning requirements using cost/benefit analysis)
- Ensure a blend of externally sourced development, internally developed interventions, scheduled curriculum, and bespoke solutions to meet the varied and changing learning needs of the organization
- Drive content to a blended learning and mobile platform focusing on the user experience, effectiveness, and accessibility of content/services
List of Typical Responsibilities For a Learning Business Partner Resume
1
Responsibilities For Dttl Global Office Global Consulting Learning Business Partner Resume
- Experience managing a large-scale Content Management System (CMS), Learning Record Stores (LRS), xAPI standards
- Proficient with a variety of eLearning development tools including
- In a training and/or content management role
- Influence and engage with senior leaders across the organization
- Strong interpersonal skills; ability to build strategic alliances with leadership, key partners, and team members to gain commitment and implement performance solutions
- Travel up to 5% required
- Work experience in the areas of people management and leadership development, organizational development, classroom facilitation, coaching senior leaders, and instructional design
- Management experience perferred but not essential
2
Responsibilities For Learning Business Partner Specialist Resume
- Learn and master new software applications quickly and thoroughly
- Microsoft Suite applications (Word, Excel, Visio, Publisher, PowerPoint)
- Prepare cost/benefit studies for all contracts
- Prepare and present service offers and obtain written agreements
- Monitor autonomously the financial results of the area; prepare and present detailed reports and proper justifications on budget variances to your immediate supervisor
- Produce service agreements with external suppliers of the area
- Develop and maintain KPIs on area activities results
3
Responsibilities For Learning Business Partner Associate Manager Resume
- Constantly improve area process and tools
- Execute administrative tasks associated with the area such as; managing accesses (acess cards, hardware, and software), opening POs, PRs, invoicing, account payables and account receivables and internal charge backs
- Proven capabilities to manage large learning initiatives
- Ensures relevant learning is designed and executed in collaboration with the Operations Center experts and in support of compliance and regulatory surveys and audits (e.g., The Joint Commission, CMS)
- Collaborates with LBP colleagues to align learning and development needs across teams and to develop standardized processes that assure high quality design, development, and delivery of learning
- Effectively communicates simulation potential as a learning modality to stakeholders
- An understanding of the full training cycle: needs analysis, design, delivery and evaluation within a commercial organisation
4
Responsibilities For International Learning Business Partner Resume
- Monitors and reports gaps in learning based needs and activities of patients, caregivers, and physicians in designated portfolio
- Identifies accreditation and program needs specific to aligned program, service, or care group
- Provides feedback and reports to senior director, SLBP, and program leads associated with aligned program, service, or care group specific to quality, quantity, and outcomes of learning
- Creates learning metrics in collaboration with SLBP to ensure performance outcomes are achieved with all types of learning. Establishes process for monitoring quality and ROI
- Partnering senior stakeholders and HRBPs across the business with a confident and credible approach
- Can work well under pressure in a busy environment, is resilient with a proven ability to meet challenging deadlines. The ability to deal quickly and calmly with a range of complex demands
5
Responsibilities For Associate, Learning Business Partner Resume
- Practical experience of course development and learning intervention design, including blended learning. Forward thinking with a genuine interest in the latest digital learning practices
- Experience influencing within complex organizations
- Experience in organizational development, organizational readiness, performance improvement
- Confident facilitator; able to design and deliver learning interventions; leadership team workshops, networking forums and inductions as required internally
- Team management capability, able to lead, coach and engage a team of learning professionals
- MBTI, Hogan practitioner
- MBTI, Hogan, Belbin
- Use effective investigative and analytical methods (questioning, listening and constructively challenging) in engagements with client stakeholders and synthesise relevant information to ensure delivery of the most appropriate blended learning interventions, that meet the commercial needs of the business and provides measurable business impact
- Demonstrates an understanding of business, HR and talent management objectives to enable a blended development approach via development / delivery / maintenance of a wide variety of learning and development solutions, programs and tools. Recommends the most effective blend of activities - instructor–led, self-led, virtual-led, hands–on, performance support, web–based learning, etc
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