IT Director Resume Sample
Zoe Torp
17653 Layne Lane,
Los Angeles,
CA
+1 (555) 633 7424
Work Experience
IT Director
09/2015
-
PRESENT
Dallas, TX
- Knowledge of regulatory issues relating to BCP
- Knowledge of BCP best practices
- Knowledge of ITIL and IT Service Management best practices
- Manages the intake, funding and transition to delivery teams for the overall SAM portfolio of projects
- Track, trend and forecast spend by multiple categories to facilitate IT, business and client conversations
- Map and translate project/portfolio based funding into multiple funding models, crossing multiple initiatives and projects
- Create, maintain and drive alignment to the business driven IT roadmap for Anthem
Senior IT Director
02/2011
-
05/2015
Chicago, IL
- Create and manage capability based work pipeline (backlog), driving a 4-6 month view of incoming work
- Identify project dependencies and provide inputs into a cohesive delivery plan
- Act as a liaison to planning and partner business organizations to navigate COE models for their initiatives
- Facilitate estimation, planning and launch of initiatives crossing multiple COEs by working in concert with planning organization
- Relevant work experience
- Experience managing business facing technology teams
- Leading high talent teams in local and remote locations
- Excellent oral, written communication and presentation skills with ability to translate between business needs and technology solutions
Regional IT Director
10/2004
-
12/2010
Philadelphia, PA
- Advanced problem solving skills; ability to work collaboratively with other departments to resolve complex issues with innovative solutions
- Demonstrated ability to prioritize work load and respond to priority client requests
- Experience with strategic work planning and budgeting helpful
- Strong business customer and the end ESI client and member service focus
- Willingness to work a flexible schedule to accommodate project deadlines; Willingness to travel limited amounts
- Management experience specific to IT Service Management
- Experience in technology support (or similar technology background)
- Strong knowledge of IT related laws and regulations in India
Education
Southern Virginia University
1998 - 2003
Bachelor's Degree in Computer Science
Professional Skills
- Planning and strategy skills, influencing and negotiation skills
- Proven record of collaboratively working across functional boundaries, with excellent analytical problem solving, communication and presentation skills
- Demonstrated strong leadership, influencing and communications skills across multiple stakeholders, functions, legal entities and markets/countries
- Excellent people skills and ability to communicate effectively, both orally and in writing, with technical and non-technical staff
- Demonstrated experience inspiring people and help staff build new skills as they depreciate older ones
- Good blend of people skills, technical/functional skills and knowledge
- Model Credo Values – demonstrates strong values, ethics and communication skills that establish a culture of trust and transparency
How to write IT Director Resume
IT Director role is responsible for business, leadership, interpersonal, technical, presentation, analytical, organizational, organization, negotiation, influencing.
To write great resume for it director job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For IT Director Resume
The section contact information is important in your it director resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your IT Director Resume
The section work experience is an essential part of your it director resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous it director responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular it director position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative IT Director resume experience can include:
- Strong leadership, analytical and problem-solving skills required. Good planning, organizational and decision-making skills required
- Soft skills: excellent problem solving, communication, sense of urgency, and possess great customer service skills
- Demonstrates analytical skills. Exceptional Data Analysis skills
- Strong analytical mindset; strategic thinker with polished communication and presentation skills; disciplined organization and planning skills
- Strong communication skills include communicating effectively across internal and external organizations
- Strong understanding of the health care industry, preferably in IT, with analytical thinking skills and a strong and dedicated work ethic are required
Education on an IT Director Resume
Make sure to make education a priority on your it director resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your it director experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in IT Director Resume
When listing skills on your it director resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical it director skills:
- Strong business sense coupled with an analytical mindset and excellent problem solving skills to run a customer-oriented service organization
- Excellent Communication Skills: experienced in clear, concise communications to key stakeholders including users, etc
- Good skills and knowledge of prioritization, facilitation, situational awareness, conflict resolution, continual improvement, increasing transparency
- Customer facing skills and experience with regards to relationship building, communication, influencing, pre-sales and conflict resolution
- Strong troubleshooting, problem-solving, and organizational skills
- Excellent analytical, strategic conceptual thinking, strategic planning and execution skills with a focus on Cyber security
List of Typical Experience For an IT Director Resume
1
Experience For Senior IT Director Resume
- Effective verbal and written communication skills, interpersonal skills, influence and negotiation skills
- Strong verbal and written communications skills as well as good customer service skills are critical
- Detailed organizational skills to manage multiple projects, issues, and priorities effectively and simultaneously, with attention to detail
- Experience with Client facing engagements, proven analytical, problem-solving and conceptual skills
- Demonstrated ability to adapt, manage and lead quickly and effectively through change and shifting priorities
- Prior experience communicating effectively to all levels and to all stakeholders
2
Experience For Global IT Director Resume
- Excellent written and verbal interpersonal skills including demonstrated ability to condense data to synthesize crisp and easily understandable deliverables
- Effective organization, prioritization, time management, and project development and project management skills
- Demonstrated strong communications skills both written and oral
- Previous management experience and demonstrated matrix management skills
- Prior experience recognizing, prioritizing; architecting and implementing IT Cyber security solutions to meet IT / Business solutions
- Provide management for direct reports, actively developing skills and addressing skill gaps
- Strong problem solving, influencing, communication, and presentation skills, self-starter
3
Experience For Regional IT Director Resume
- Strong partnering skills and service leadership mindset
- Strong interpersonal, oral and written communication skills, including presentation, negotiation, and facilitation
- Strong written and verbal communication skills in English and Mandarin, to liaise with key stakeholders based in China
- Strong verbal and written communication skills. Ability to express complex technical concepts in business terms
- Excellent presentations skills with the ability to communicate and persuade management at all levels
4
Experience For Associate IT Director Resume
- Excellent interpersonal, conflict resolution, and communication skills
- Excellent verbal and written communication skills. Ability to facilitate information for other teams
- Excellent administrative, management, financial, and budgetary skills
- Self-starter with excellent interpersonal, verbal and written communication skills
- Excellent stakeholder management skills and the ability to communicate and collaborate with stakeholders at all levels
- Strong communications skills and ability to facilitate large groups through common set of meeting objectives
- Dynamic individual with excellent interpersonal skills
- Excellent follow-through and detail orientation skills
- Superior project management skills, experience in managing medium- to large-sized, moderately to highly complex technology programs and portfolios
5
Experience For WDC IT Director Resume
- Experience working effectively with all levels within an organization across multiple functions
- Excellent interpersonal and customer-oriented service skills
- Demonstrated ability to learn new skills, both technical and non-technical, and the desire to continue to do so
- Excellent interpersonal skills inclusive of the ability to work with diverse groups
- Have excellent written and oral communication and presentation skills (clear, crisp, and concise)
6
Experience For IT Director of Solution Architecture Resume
- Prior experience as an effective senior manager
- Excellent Negotiation Skills: ability to understand program concepts, negotiate with function and delivery teams for the best outcome for Honeywell
- A strategic thinker with strong technical knowledge and superb communication and leadership skills
- String relationship management skills and management by influence. The role requires partnership with multiple business lines and their leaders
- Communicating effectively with a broad range of management officials and staff in oral and written form
- Experience planning, problem-solving, budget, and forecasting experience
- Demonstrated experience in building and leading a cohesive team
7
Experience For IT Director Data Engineering Resume
- Proven experience conceiving and delivering innovative solutions that leverage information technology and data
- Good understanding and experience of ISO 27001
- Effectively manages project delivery risks including contingencies and mitigation strategies
- Over 10 years' solid experience in corporate application system building, 5 years' people management and hands-on project management
- Experience working with technology partners to build effective coalition scenarios that meet IT security and IT Operations needs program needs
- Demonstrated experience integrating multiple technologies on a large scale
- IT/Business experience with 5 years managing teams, and 5 years insurance and/or retail experience
- Ensure that IT Services are delivered effectively to subscribing Eurofins Business Units
- Expert ‘soft skills’ working across multiple / matrixed IT & business areas
8
Experience For Cluster IT Director Resume
- Total IT experience, preferably in financial services industry, contact center technologies domain or big 5 consulting firm experience
- Proven project management experience leading large scale, complex projects in system selection and implementation
- Proven experience in project and IT planning, organization and development
- Exceptional listening, verbal, written, and presentation skills required
- Strong leadership experience with building out products with a focus on front-end development (UI components) for desktop web and mobile platforms
9
Experience For IT Director Force.com & Customer Applications Resume
- Strong leadership experience managing development teams to build out products that support e-commerce or similar commercial transactions
- Strong technical and troubleshooting experience
- Proficient in English, experience in working in a global team, leadership experience in Indian culture
- IT and PMO experience including 5+ years managerial experience
- Strong SAP hands on experience, preferably in Production Planning, Materials Management, Quality Management, Warehouse Management with at least 2 full SDLC
- Prior delivery experience with clinical applications, clinical data sourcing, EMR, HIE, or other provider or clinical data integration systems
- Prior delivery experience using Agile delivery methods
- Prior experience communicating complex technical issues to senior leaders - put into understandable terms for key stakeholders and customers
- Critical thinking skills and the ability to balance the long-term "big picture" and short-term implications of decisions
10
Experience For It-director of Infrastructure / Operations Resume
- Technology experience (typically 7+ years) including management education or experience
- Demonstrated and considerable experience managing technical staff
- Demonstrated experience managing projects within given time frames
- A good eye for design and consideration of user experience
- Technical skills needed include Windows (2008 R2) Domain network, VMWare ESX 5.x and vCenter, MS Exchange Mail Server, Veeam Backup Integration and Endpoint
- Proven IT Management experience
- Good man management experience
List of Typical Skills For an IT Director Resume
1
Skills For Senior IT Director Resume
- Excellent written, oral and interpersonal skills, excellent organizational and analytical skills, excellent time and project management skills
- Strong problem solving and decision making skills with excellent written and verbal communications skills
- Prior experience demonstrating strong time management and organizational skill that required prioritizing and balancing multiple accountabilities at one time
- Excellent verbal and written communication skills in English including interpersonal as well as presentation and influencing skills
- Experience presenting to and working with executive-level management (SVP or higher), as evidence of strong communication skills
- A strategic thinker with good technical knowledge and excellent communication and leadership skills, used to influence decision-making with business leader
2
Skills For Global IT Director Resume
- Six Sigma certified, experience with HOS principles, excellent PM Skills
- Organised. Demonstrates excellent time-management skills & results driven focus
- Experienced at managing medium to large scale business applications projects; strong ITIL-Foundation skills
- Excellent interpersonal skills, stakeholder management experience and the ability to build credible relationships
- Strong relationship building, teaming and interpersonal skills
- Effective leadership skills for leading/motivating direct and indirect staff to desired and mutually-beneficial outcomes
- Experience developing and implementing with Configure, Quote, Price (CQP) software solutions, eCommerce experience, CRM (Salesforce) experience
- Investment banking experience leading large IT teams, with proven experience for over 10-15 years, ideally from both the application and infrastructure side
- Strong budgeting and financial forecasting skills
3
Skills For Regional IT Director Resume
- Skills and experience to lead the organization in setting technical standards, technical direction, and Enterprise Architecture efforts
- Strong communication skills, including communication with employees, customers, management, and vendors
- Proven project leadership skills,ideally in consulting or IT
- Effective relationship-building skills at all levels of the organization
- Strong data analytical skills covering both data & business analysis
- Team collaborator with strong communication skills and credibility when interacting with senior leadership
4
Skills For Associate IT Director Resume
- Has excellent planning, communication and presentation skills, and is expert in project quality management
- Excellent interpersonal and communication skills (oral and written), including the ability to explain IT concepts and technologies to business partners
- Excellent influencing / negotiation skills
- Good problem solving and process skills
- Manage multiple priorities through systematic approach and problem solving skills
- + Strong analytical and problem solving skills
- Demonstrate economic and critical thinking skills
5
Skills For WDC IT Director Resume
- Strong skills required in leadership, critical thinking
- Excellent written and verbal communication skills, including the ability to communicate to both business and technical individuals
- Solid negotiation skills and knowledge of sourcing and supplier management best practices
- Personable. Good communicator who understands how to share information effectively in a cross-functional environment
- Strong initiative and management skills,
- Executive level presentation experience, verbal and written communication skills
- Proven leadership skills with the ability to foster a culture of trust, accountability and collaboration where the team is empowered to risk, learn and grow
6
Skills For IT Director of Solution Architecture Resume
- Demonstrated executive level oral and written communication and presentation skills
- Excellent verbal and written communication skills – Need to develop executive level summaries, strategic road maps and value propositions
- Proven success in effectively managing global, virtual teams
- Strong verbal and written communication skills with the ability to articulate complex technical ideas in the language of the business
- Outstanding planning and organizational skills (time-management and attention to detail)
- Outstanding customer service skills including field support
- Outstanding presentation, verbal and written communication skills
- Outstanding communication skills with the ability to deputise for the Chief Technologist
- Bring people together to meet common goals using facilitation, negotiation and influencing skills
7
Skills For IT Director Data Engineering Resume
- Team leadership experience and a proven record of attracting, inspiring, growing and retaining top talent and driving high performance
- Ability and experience developing logical and systematic approaches to setting priorities, developing budgets and implementing action plans
- Skill and experience designing, building, managing and maintaining an enterprise level applications systems environment
- Skilled at managing and inspiring a team of IT professionals, organizing resources and establishing priorities
- Management consulting experience resulting in a good understanding of consulting business
8
Skills For Cluster IT Director Resume
- Develop reliable network monitoring and alerting to manage traffic and troubleshoot network issues effectively using network monitoring tools
- Skill and experience assessing complex problems, resolving volatile situations and making critical decisions
- Demonstrates experience with organizing and leading using Agile or similar software development methodologies
- Demonstrated experience developing, implementing and measuring the success of technology initiatives to deliver on the organization’s mission
- Demonstrated experience managing and organizing work using agile practices of incremental delivery and frequent customer engagement
- Experience working in a physical trading domain and application set. Experience in other trading organisations in other asset classes is also acceptable
- A proven track record of leading a Change function/managing project delivery, with previous experience of managing major system and business change initiatives
- Proven experience of leading Technology teams, delivering quality solutions and working with business partners at all levels of the organisation
- Skills in presentation, listening, interpreting and providing unsolicited feedback are required
9
Skills For IT Director Force.com & Customer Applications Resume
- Critical and strategic thinking, oral/written communication, organizational and talent development, relationship building and interpersonal skills
- Demonstrated experience implementing / developing business strategies and solutions for financial services & / or technology departments
- Strong knowledge and experience of modern technology stack, hardware, operating systems, database management, networking and application design
- Leadership skills especially in organizing and implementing cross-departmental change programs, meetings and activities
- Demonstrated experience in leading an IT service delivery function with a track record of achieving significant year over year efficiency gains
10
Skills For It-director of Infrastructure / Operations Resume
- Strong leader with a demonstrated track record recruiting and developing agile teams in current- and next-generation platforms and systems’ needs
- Prior experience managing or leading a small tech team
- Special skills include systems development and planning, systems integration and networking
- Demonstrated experience building data structures to support analytics/research/predictions in an eCommerce setting
- Experience evaluating and implementing the tools necessary to support efficient and effective Security Assurance practices
- Provides guidance in communicating and translating requirements effectively between BPI areas and the IT organization
- Demonstrated experience building IT competencies and capabilities
- Great listening and facilitation skills
List of Typical Responsibilities For an IT Director Resume
1
Responsibilities For Senior IT Director Resume
- Demonstrated ability to provide strong Project Management skills and expertise
- Strong project management skills, preferably with experience in traditional and agile development methods
- Lead IT managers to prioritize IT demands based on demonstrated value return and balancing strategic and operational priorities
- Demonstrated prior Account Management / Engagement Management / People Management experience
- Fiduciary expertise and proven project management skills
- Demonstrated experience in at least one formal quality system (6 Sigma, LEAN, etc.) is strongly desired
- Excellent analytical and conceptual thinking, problem solving, and program management skills
- Possess excellent time management, communication, decision making, and presentation skills
- Excellent communication (oral and written) and interpersonal skills in a global environment, and attention to detail
2
Responsibilities For Global IT Director Resume
- Builds superior skills within a strong overall team, owning performance management, talent development and succession for his/her area of responsibility
- Very strong influencing and communication skills, both verbal and written and both at business and technical levels are required
- Strong financial management, resource planning, effective escalation and estimating experience
- Strong leadership skills to lead a team
- Solid experience in managing major IT projects in large organizations
- IT experience including CRM experience and the development of customer and dealer centric solutions
- Effectively managing change across the organization on matters of people, process and technology
- Proven leadership and industry experience in driving projects under tight timelines is required
3
Responsibilities For Regional IT Director Resume
- Proven success in effective virtual team and people management, including offshore
- Balance of strong business process knowledge and experience implementing mix of custom and cloud applications to meet business needs
- Organizational and structuring skills
- Demonstrated experience with providing direction to managerial staff
- Demonstrated experience in Security technologies, including AntiVirus/Malware protection, forensic tools, and other state of the art methodologies
- Adept with relationship management and aligning business partner priorities with a focus on customer experience
4
Responsibilities For Associate IT Director Resume
- Superb communication skills in Japanese and English with business users in a major international environment
- Top class presentation skills
- Communicate vision and strategy across all levels of the HR leadership effectively
- Proven IT leader with 5+ years of management experience in IT Change on a similar role, preferably coming from similar size/industry international environment
- Solid understanding of the practical application of ITIL service management processes, and demonstrated expertise in process definition
- Strong operations management experience including the management and oversight of vendors
5
Responsibilities For WDC IT Director Resume
- Demonstrated and relevant IT experience, including time served in a management position
- Effectively represent the interests of the Oracle and Back Office team within the organization
- Excellent vendor/partner management experience dealing with large, complex, global contracts and support structures
- Drive alignment between internal and external business partners to ensure strategic programs are managed effectively, on time, and on budget
- Established leader with demonstrated experience leading direct reports and project teams
- Exceptional listening, verbal and written skills required
- Prior experience working with external client
- Prior experience working in an Agile methodology delivery model
- Prior Experience with MMIS and or Medicaid Fee for Service industry
6
Responsibilities For IT Director of Solution Architecture Resume
- Prior experience EDI Transaction and Data Conversion
- Strong leader with proven track record in a multicultural environment
- At least five years related experience or equivalent combination of education and experience
- Dynamic leader who can energize work teams to learn and apply new skills/techniques to respond to business needs by the application of technology
- Proven global infrastructure program management experience
- Demonstrated successful Global ERP system implementation experience
- Excellent written and verbal communication experience
7
Responsibilities For IT Director Data Engineering Resume
- Or more experience in technology that shows good career progression
- Leadership experience with demonstrated ability to mentor, coach and develop top talent in the security field
- Work effectively with international technical teams
- Disseminate information to communicate effectively between technical and non-technical staff members
- An appetite to learn and continuously improve own personal development/ skills and business knowledge
8
Responsibilities For Cluster IT Director Resume
- Executive experience in IT, 7+ years experience specifically in the Human Resources technology
- Experience with automated testing, continuous integration, and continuous delivery is a strong preference
- Effectively interact & communicate with all levels of the enterprise
- Work effectively across complex matrix organization structures
- Solid record of proven success in creating business growth through contact center innovation
- Demonstrate pro-active problem resolution abilities, demonstrate ability to be a problem solver
- SQL skills required, with a specific focus on large data set manipulation for analytics
- Exceptional teamwork skills required to play a key role in cross-functional teams
9
Responsibilities For IT Director Force.com & Customer Applications Resume
- Drive sound and disciplined decisions that drive action while effectively using IT and Healthcare business knowledge
- Develop and provide input to skills assessments and oversee personal development plans for management staff
- Understanding and experience managing IT infrastructure including client/server/network architecture, communication systems, help desks and data centers
- Understanding of and experience in defining and managing a portfolio of products and / or services that enable new capabilities for an organization
- Programming experience in SalesForce and SQL
10
Responsibilities For It-director of Infrastructure / Operations Resume
- Working knowledge of how business and IT organizations interact and operate together
- Bring a strong technical foundation; able to engage the team on architecture and design, and deep-dive on complex solutions, platforms and interface design
- Understanding and experience with industry frameworks (TOGAF, BOST, Zachman, FEA, etc)
- Working knowledge & coding experience in PHP, SQL and .Net
- Understanding and applied experience with portal and website development, web 2.0 and collaboration technologies
- Understanding and practical experience with ITIL principles and processes
- Experience of leading major IT projects – securing investment, running governance, selecting solutions and vendors, planning, and running through to operations
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