IT Professional Resume Sample
Eldridge Reynolds
4863 Margaretta Burg,
Phoenix,
AZ
+1 (555) 354 8715
Work Experience
Senior IT Professional
05/2016
-
PRESENT
Houston, TX
- Physical requirements are: sitting, walking, standing, extensive use of stairs, and access to remote structures
- Following business leads, planning UX involvement and leading UX teams in projects
- Inspiring and influencing project scopes based on user research and business value
- Applying appropriate interaction design techniques and best practices
- Designing information architecture, low-fidelity wireframes and high-fidelity prototypes and mockups
- Cooperation and influencing of development teams across the world to deliver the best user experiences
- Monitor daily incident queue in ServiceNow and provide problem resolution
IT Professional
07/2009
-
04/2016
New York, NY
- Provide technical support to schools or organizations that have migrated to EPACS, including but not limited to programming,
- Tests, debugs, installs, implements, and supports new or existing applications software in accordance with standard practices
- Maintains network connectivity and infrastructure
- Analyzes user needs for network connectivity and web information transfer
- Designs, builds, and/or maintains websites and web applications
- Assists in application of statistical software for data analysis
- Configures and maintains network devices, server hardware, operating systems and associated services
Retail IT Professional
10/2004
-
03/2009
Los Angeles, CA
- Participates in plans, schedules and requirements for the deployment of systems
- Provides technical support of workstations and guidance to customers
- Assists with user accounts, file rights management and backup recovery
- Assists in the development of appropriate technology solutions for information delivery and/or learning environments
- Coordinates and advises on projects related to multimedia technologies development
- Creates graphical or interactive training resources and related documentation as directed by the project
- Knowledge of both the Windows 7-10 and Mac OS 10.7-10.13 operating systems
- Authorized to work in the U.S. on a permanent basis without sponsorship in the future
- Knowledge of network, firewall, SAN storage, Unix, Windows
Education
The University of Texas at Austin
2000 - 2004
Bachelor's Degree in Related Field
Professional Skills
- Strong technical problem-solving skills and customer service skills
- Strong organizational skills, communication skills (written, oral and presentation); a concern for accuracy, details, and quality
- Strong organizational skills; experience managing large projects and balancing responsibilities of multiple projects while meeting agreed upon objectives
- Strong organizational skills; experience participating in large projects and balancing responsibilities of multiple projects
- Strong customer service skills; experience required
- Strong organizational skills; experience managing projects and balancing responsibilities of multiple projects while meeting timelines
- Excellent customer service skills; experience required
How to write IT Professional Resume
IT Professional role is responsible for customer, analysis, organizational, software, reporting, security, training, english, analytical, troubleshooting.
To write great resume for it professional job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For IT Professional Resume
The section contact information is important in your it professional resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your IT Professional Resume
The section work experience is an essential part of your it professional resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous it professional responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular it professional position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative IT Professional resume experience can include:
- Strong technical and operational problem-solving skills
- Demonstrated coding skills in key software development languages for distributed applications such as, C#, Java or JavaScript
- Good customer service and troubleshooting skills
- Good computer skills including of Microsoft Office
- Strong organizational skills; ability to balance responsibilities of multiple projects while meeting agreed upon objectives
- Strong organizational skills with the ability to balance multiple projects and tasks while meeting agreed upon objectives
Education on an IT Professional Resume
Make sure to make education a priority on your it professional resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your it professional experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in IT Professional Resume
When listing skills on your it professional resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical it professional skills:
- Excellent writing skills to communicate information effectively
- Good organizational skills; experience participating in projects and balancing responsibilities of multiple projects
- Demonstrated effective analytical, problem solving, and decision-making skills
- Demonstrated debugging and problem solving skills
- Strong organizational skills; allowing for the management and balancing of multiple projects
- Strong organizational skills; allowing for the management of large projects and balancing responsibilities of multiple projects
List of Typical Experience For an IT Professional Resume
1
Experience For Senior IT Professional Resume
- Strong technical problem-solving, customer service, and collaboration skills
- Good understanding of the different phases of development, including system definition requirements, design, coding, testing, and implementation
- Experience writing technical documentation for building, integrating and troubleshooting software systems, products, and configurations
- Experience with planning, designing/organizing, and documenting
- Perform requirements management, to include development, definition, and documentation; as well as, writing test procedures and performing validation testing
- Good working knowledge of networking software, such as Windows operating systems, Unix, and Linux
- Experience with monitoring in-coming and out-going transmissions for completeness and accuracy
- Some experience testing and automating GUI, including desktop/mobile applications, browsers and/or REST and SOAP Services
- Experience testing and automating GUI, including desktop/mobile applications, browsers and/or SOAP Services
2
Experience For Application / SAP IT Professional Resume
- Experience with installing and managing VMware clusters using storage virtualization platform backends
- Experience in IP data network troubleshooting, testing, monitoring and management
- Experience in creating and maintaining project-related documentation, network diagrams, testing plans and deployment plans
- Experience with planning, designing/organizing, etc
- Creatively problem solves by prioritizing and framing technological solutions and approaches to enable innovative learning design and realistic production
- Demonstrates curiosity by asking questions about current practices and suggesting potential changes
3
Experience For Director of IT Professional Services for Health Informatics & Monitoring Resume
- Strong networking fundamentals - TCP/IP, subnetting and the difference between socket and connection timeouts
- Strong understanding of legal writing
- Strong understanding of vendor pricing strategies and negotiation concepts
- Strong understanding of software licensing compliance
- Balance multiple tasks and priorities while demonstrating critical thinking
- Good working knowledge of Microsoft Office suite including Outlook, Word and Excel
- Strong understanding of LAN and WAN protocols, including TCP/IP, SNMP, DNS, and SMTP
- Strong knowledge of various security tools including syslog analyzers, intrusion detection software, penetration scanning software, and host audit software
4
Experience For Retail IT Professional Resume
- Some experience with scripting languages using Java, C#, VBScript, or related languages/technologies
- Experience with relational databases, including SQL scripting
- Experience working in different software development lifecycle methodologies including agile, iterative, and waterfall
- Experience troubleshooting current Windows and Mac Operating Systems
- Experience with managing security policies and procedures in a data center setting
- Experience supporting the following applications: Adobe Ps, Lr, Ar, Id, Pr, Office365, MS-AD, Jamf, Remote Desktop and Apple support tools
- Strong understanding of relational databases, including Oracle
- Experience with server system administration - builds, patching, backups, recoveries, tuning
5
Experience For Insurance IT Professional Resume
- Experience developing and implementing server and data center architectures highly desirable
- Experience with server system administration - builds, patching, backups, recoveries, tuning
- Good working knowledge of: SAP Authorization, BASIS concepts and best practices, understanding SAP interfaces
- Experience using business intelligence reporting tools
- Good understanding of structured and unstructured data sources including Oracle and SQL Server
- Good understanding of SQL, PL/SQL, Transact-SQL concepts and programming
- Experience working virtually in a global environment, in the manufacturing or production domain and applied ITIL Service Management knowledge are advantages
- Experience creating data driven web applications using C# and ASP.NET
6
Experience For IT Professional Development Program Resume
- Extensive experience with delivering technology training to customers and personnel of diverse rank and levels of technical expertise
- Demonstrated competence in communicating both verbally and in writing
- Experience in working in an international environment and/or with scientists using quantitative models
- Experience with server system administration - builds, patching, backups, recoveries, tuning
- At least two years of previous experience in a higher education setting maintaining hardware, software, and other IT resources for various users
- Provide excellent customer service while handling approximately 40 support calls a day
- Maintain a strong focus on security while performing job functions
- Experience in leading small development teams
- Good working knowledge of directory technologies such as Microsoft Active Directory, and LDAP
7
Experience For IT Professional / Developer Lausanne Resume
- Strong working knowledge of storage technologies
- Strong working knowledge of virtualization technologies such as VMware ESXi
- Experience working with business groups to identify needs and design technical solutions
- Good understanding of object-oriented technology
- Good understanding of FirstBank processes
8
Experience For IT Professional / Developer Zurich Resume
- Good understanding of relational database management systems, utilities, and tools, physical database design, and database architecture
- Good understanding of network concepts and protocols
- Strong understanding of IT support processes such as Incident Management, Asset Management and Change Management
- Excellent understanding of malware and how to detect and remediate infections
- Some experience with Unified Functional Tester (UFT), Application Lifecycle Management (ALM), or other related testing tools
- Strong understanding of LAN hardware, such as servers, switches, and storage systems; ability to learn new systems and integrate them into the Infrastructure
- Strong understanding of LAN protocols and technologies such as TCP/IP and Ethernet
- Good working knowledge of servers and storage technologies
- Strong knowledge of current Windows desktop operating system software
9
Experience For Advisory IT Professional Resume
- Strong working knowledge of directory technologies such as Microsoft Active Directory and LDAP
- Good working knowledge of directory technologies such as Microsoft Active Directory and LDAP
- Experience leveraging cloud technologies
- Good understanding of information security concepts
- Experience in related IT areas - SW Development, Quality/Systems Analysts, Programming in different languages
- Experience using remote computer access or maintenance software
10
Experience For Technical & Production IT Professional Resume
- Experience with computer or application imaging software
- Experience working in a college or higher education environment
- Experience managing enterprise software applications in a Unix environment
- Experience with shell programming with a particular focus on user account management and log analysis
- Experience with scripting languages used for system administration (specifically Perl and Python)
- Proven expertise coding complex SQL queries, e.g. multi-table joins
- Experience coding macros for Microsoft Word
- Experience working in an organization that has achieved certification for ISO 9000 or an industry-specific derivative standard
- Experience managing MAC computers in an academic environment
List of Typical Skills For an IT Professional Resume
1
Skills For Senior IT Professional Resume
- Excellent observational skills, to validate data obtained via other techniques and expose new areas for elicitation
- Demonstrated technical skills, experience, and talent
- Excellent customer service, organizational, and troubleshooting skills
- Strong organizational skills with the ability to balance multiple projects and multiple tasks while meeting agreed upon objectives
- 3 months of experience in an IT help desk environment, or demonstrated experience in handling customer requests
2
Skills For Application / SAP IT Professional Resume
- Strong critical thinking analysis and process improvement skills
- Excellent technical and operational problem solving skills
- Strong organizational skills with the ability to balance multiple projects and multiple tasks while meeting agreed upon objectives and target dates
- Excellent organizational skills allowing for the work on multiple tasks simultaneously
- Strong analysis skills and ability to quickly learn into new concepts and systems
- Excellent verbal communication skills and ability to surface essential requirements information
- Strong incident response skills
3
Skills For Director of IT Professional Services for Health Informatics & Monitoring Resume
- Proven ability to apply analytical skills to quantitative and qualitative situations
- Development-oriented with good customer service skills
- Demonstrated project management or leadership skills
- Good German and English language skills are prerequisite
- Strong customer relationship skills required
- Strong leadership, interpersonal, verbal, and written communication skills
- Strong English skills is required
4
Skills For Retail IT Professional Resume
- Strong branding skills
- Experience validating and managing changes to requirements throughout the project life cycle
- Good understanding of various security technologies including VPN's, IPSec, strong authentication methodologies, encryption, and digital certificates
- Strong interest in Microsoft technologies and a desire to continue evolving and expanding your technical skill set
- Relevant work experience managing complex technology projects. Experience working in newsrooms
- Demonstrated experience with RESTful services, including the ASP.NET Web API framework
- Proven experience in ServiceNow development/customization in the following categories: ITSM, Service Catalog, custom application development
- Thorough understanding of products, services, processes and applications, in order to effectively decide the automation focus for mid to large projects
5
Skills For Insurance IT Professional Resume
- Gather information effectively and think critically about what information is being requested
- In-depth technical problem-solving skills
- Experience and good understanding of the design of databases, data warehouses and multidimensional databases
- Attend training for Web Express to hone skills
- Effectively communicate technical data processing concepts to less-technical stakeholders, both verbally and written
- A proven track record with demonstrated success of full working knowledge of Lean principles and facilitation
6
Skills For IT Professional Development Program Resume
- Advanced skills in Microsoft Excel, including pivot tables, and PowerPivot
- Accuracy, attention to detail and problem solving skills
- Maintain continuous learning and strives to increase relative skills and knowledge required for position
- Windows authentication, Windows Security and Active Directory management skills
- Time management and organizational skills for assigned projects
- Demonstrated proficiency in the automation of repetitive tasks; creates and implements scripts that allow IT teams to operate more efficiently
- Organize and plan use of time and people effectively and efficiently
7
Skills For IT Professional / Developer Lausanne Resume
- Communicate effectively with a variety of technical and non-technical personnel
- Process design/re-design skills to participate in business requirements analysis
- Data center knowledge and skills
- Strong experience in the software development methodologies
- Strong experience in software development methodologies
- Professional interpersonal skills and the ability to work with diverse constituencies
- Acquire new skills through self-study and examination of pertinent documentation
- Solid understanding and demonstrated use of iterative development (preferably Agile) desired
8
Skills For IT Professional / Developer Zurich Resume
- Direct experience with business analysis tools and techniques strongly desired
- Eight years’ experience work related experience
- Proven project coordination/management experience
- Analyze complex vendor relationships and make recommendations to improve the relationship, control costs, and more effectively manage the partnership
- Pursue formal and informal educational opportunities to expand knowledge and improve skills
- Pursue educational opportunities to expand knowledge and improve skills through workshops, classes, seminars, and bank operations training
9
Skills For Advisory IT Professional Resume
- Work effectively with auditors in the evaluation of security policies, procedures, and infrastructure
- Prior experience with an ability to interact with scientists, computer professionals, and project managers
- Working level of experience in automation with one tool and knowledge of scripting languages with tools
- Providing application management and support, and ensure operational stability and effectiveness of Manufacturing IT applications
- Working experience with web based or packaged development languages and integration
10
Skills For Technical & Production IT Professional Resume
- Working with management to achieve systems’ validation status through risk-based approach
- Understanding and demonstrated use of the Jersey REST framework
- Experience designing highly availability solutions; implementing server clusters using various clustering technologies and server farms using load balancers
- Good understanding of the different phases of development methodology, including requirements, design, configuration, coding, testing and implementation
- Experience with planning, designing/organizing, documenting
List of Typical Responsibilities For an IT Professional Resume
1
Responsibilities For Senior IT Professional Resume
- Solid analytic skills for data structures, data flow, data patterns, and data governance
- Effective in relationships with business partners, professional peers, and other team members Coaches less experienced IT professionals
- Learning Management System configuration and support experience
- Experience reviewing vendor software contracts and incorporating software contract licensing requirements into the negotiation process
- Experience working with relational databases, including SQL scripting
- Coordinates projects including helping prioritize and schedule efforts
- Experience in developing custom solutions using JavaScript, jQuery, Jelly, Angular, Bootstrap, CSS
2
Responsibilities For Application / SAP IT Professional Resume
- Experience with scripting languages using Java, C#, VBScript, or related languages/technologies
- Experience testing and automating REST and/or SOAP Services
- Strong understanding of the difference and purpose of both GUI and API testing
- Very good command of English language (speaking and writing). Mandarin language is an advantage
- Experience managing student labs
- Establish and maintain effective working relationships with employees at all levels throughout the institution (faculty, staff, students, admin.)
3
Responsibilities For Director of IT Professional Services for Health Informatics & Monitoring Resume
- Experience in a large-scale industrial environment supporting multi-technology hardware and software platforms
- Experience reviewing vendor contracts and incorporate contract requirements into the negotiation process
- Five years of experience administering web applications such as IIS, WebSphere Application Server, Apache Tomcat, WebLogic, and JBOSS
- At least one year of experience with mainframe and distributed scheduling systems in a z/OS JES2 sysplex environment
- At least one year of experience working with JCL, CICS, Gasper Exchange, SolarWinds, GMS, Vid-Center and ServiceNow
- Experience with RESTful services, including the ASP.NET Web API framework
4
Responsibilities For Retail IT Professional Resume
- Experience with MVC Web applications, including ASP.NET MVC framework
- Experience with OS/COMET telemetry, tracking, and command software product desirable
- One (1) year of experience working in an IT – Related role
- Total experience as a DBA Analyst, Programming Analyst, Computer Systems Administrator, and/or Systems Analyst
- Experience as a senior level DBA Analyst, Programming Analyst, Computer Systems Administrator, and/or Systems Analyst
5
Responsibilities For Insurance IT Professional Resume
- Previous Nuclear Station work experience with Plant Monitoring System, Plant Security Computer, and Cyber Security Defensive Architecture
- Demonstrated knowledge of real time/data acquisition/ control systems, including hardware, software, and interfaces
- Demonstrated knowledge of C++ or FORTRAN programming languages
- Experience with the Jersey REST framework and developing Java REST services
- Experience with testing tools such as Postman or Fiddler
6
Responsibilities For IT Professional Development Program Resume
- Experience providing IT Support to end-users highly desirable
- Experience in software design, development, and/or testing
- Experience with server-client computing and relational database environments
- Demonstrated ability to successfully manage, coordinate, deploy and maintain highly complex technical networking projects and systems
- Experience administering Windows and Linux systems in an enterprise environment
- Experience in SQL or other querying tools
- Experience in dimensional modelling, from conceptual through to physical data model
- Experience using Git, Subversion, or another version control software
7
Responsibilities For IT Professional / Developer Lausanne Resume
- Experience of PowerShell programming
- Strong commitment to customer service; ability to work in a demanding, fast-paced environment
- Experience mentoring interns and co-ops
- Prioritize and execute in fast –paced environment with varrying requirements and deadlines
- Desired experience with OS/COMET® telemetry, tracking, and command software product
- Experience with Object Oriented Programming, software development in Linux and C++
- Experience in analysis and reporting
- Ensure the service delivery process is effective
8
Responsibilities For IT Professional / Developer Zurich Resume
- Specific experience in multiple technologies, for example
- Develop positive relationships with internal stakeholders and external vendors to facilitate effective and efficient negotiations
- Operate mainframe z/OS computer systems
- Provide excellent customer service to all customers across all campuses
- Communicate tasks, priority, and issues clearly with IT mentors
- Design and conduct research to evaluate initiatives to understand effectiveness and identify trends
- Work with management to help prioritize tasks and assign resources
- Demonstrated knowledge of the research data lifecycle
9
Responsibilities For Advisory IT Professional Resume
- Assist with the prioritization of short-term and long-term project objectives by working with various team members
- Work as a liaison between vendors, project sponsors, and project teams to facilitate effective communication of functional and technical requirements
- Build strong relationships with stakeholders to ensure preparedness is achieved
- Ensure development activities are prioritized, assigned, and resolved to meet operational needs
- Works with customer and IT organization to priority service requests
- Experience in software design, development, and/or testing
- Experience with Active Directory and domains
- Experience with Unix virtualization software (such as PowerVM or VMWare)
- Valid driver’s license or ability to obtain one by proposed start date, or access to a licensed driver
10
Responsibilities For Technical & Production IT Professional Resume
- Experience with data exchange technologies (message broker models, XML, SOAP)
- Establish and maintain effective work relationships with others
- At least one year of experience with batch production job flows, ATM's, data circuits and physical security
- Demonstrated ability to gather business requirements and translate into viable solutions
- Experience with the full systems development lifecycle from proposal to deployment
- Experience with spaceflight operations desirable
- Previous experience with technical support
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