IT Coordinator Resume Sample

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Ada Kirlin
254 Schroeder Run,  Chicago,  IL
+1 (555) 627 0771

Work Experience


Senior IT Coordinator
04/2017 - PRESENT
Chicago, IL
  • Be the primary point of contact on all matters related to hardware, software, and communications support for the department
  • Work closely with other IT support elements (such as ITS IT Client Services, IT Service Desk, and Mobile Kiosk)
  • Order standard IT equipment for the department and see to the disposal of retired equipment
  • Maintain a proper inventory of all IT related equipment and software, which is reported to CIT on a quarterly basis
  • Participate in the evaluation and piloting of new products and services (both hardware and software)
  • Identify and propose IT applications that support the Department's work to CIT and assist in the development and implementation of the application
  • Administer WB information security standards, including requesting IT accounts (Notes and Windows), SecurIDs, and remote connectivity accounts (as applicable)
IT Coordinator
06/2014 - 03/2017
Chicago, IL
  • Use the 'Remedy' call tracking system to track work and analyze reports to identify problem areas and training opportunities
  • Assist staff in use of scanners, digital senders, and Bloomberg terminals (as applicable)
  • Monitor voice and data communication usage charges for the department (if applicable)
  • Administer space usage, both with corporate shared network drives and Notes email archive
  • Serve as the Department's Software Asset Management (SAM) Custodian, with the following responsibilities
  • Provide expertise on all Standard Software and Corporate applications
  • Attend expert training when required and maintain a working knowledge of the IT trends in the business relevant to supporting the Company IT standards
Entry Level IT Coordinator
12/2011 - 02/2014
New York, NY
  • Coordinate with Company's Telecom Service unit to set up, transfer, and discontinue voice and data communication for the staff in the office and at home for Business Continuity designees
  • Provide expertise on all Company Standard Software and Corporate applications
  • Setup video-conference, audio-visual equipment, and other electronic devices for presentations or conferences
  • Train laptop users in remote access systems, such as SSL VPN, Fiberlink, and Webmail and Notes replication
  • Adhere, advise, and enforce the technology standard requirements and procedures of IFC
  • Assist staff in procurement of cell phones and Blackberry devices
  • Collect feedback on IT services from clients, utilizing surveys and 'Expos'

Education


University of Minnesota, Morris
2006 - 2011
Bachelor's Degree in Computer Science

Professional Skills


  • Possess good interpersonal skills and excellent written and oral communication skills
  • Strong verbal and written communication skills. Superb verbal and written communication and people skills
  • Excellent communication and organizational skills are required. Ability to communicate effectively verbally and in writing
  • Strong customer service skills and the ability to handle internal users effectively
  • Excellent organizational skills with the ability to plan ahead whilst still being able adjust to constantly changing work priorities
  • Strong personal computer troubleshooting skills and an understanding of Microsoft and Windows servers
  • Excellent Troubleshooting skills (desktops/laptops/printers)

How to write IT Coordinator Resume

IT Coordinator role is responsible for customer, planning, software, training, retail, organizational, computer, microsoft, technology, shipping.
To write great resume for it coordinator job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For IT Coordinator Resume

The section contact information is important in your it coordinator resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your IT Coordinator Resume

The section work experience is an essential part of your it coordinator resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous it coordinator responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular it coordinator position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative IT Coordinator resume experience can include:

  • Strong skills in the areas of verbal and written business communication
  • Ensuring the hotel IT systems are working effectively in order to maximize the business value and hotel revenue
  • Responsible self-training skills assessment based on individual scorecard
  • Prior experience with Microsoft Office, SharePoint, PC hardware connectivity and basic IT trouble-shooting
  • Prior incident response or provisioning experience
  • Proven experience as IT coordinator or similar role

Education on an IT Coordinator Resume

Make sure to make education a priority on your it coordinator resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your it coordinator experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in IT Coordinator Resume

When listing skills on your it coordinator resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical it coordinator skills:

  • Proven and effective staff management skills
  • Appropriate and relevant experience in the field of supporting, resolving and effectively managing IT related issues
  • Strong communications, problem identification, solving and training skills
  • Be a self-starter, able to work independently utilizing good judgment and decision-making skills
  • Strong interpersonal skills, confident and clear communicator who is comfortable delivering educational material to end users at all levels of the organisation
  • Good planning & organizational skills, combined with the ability to work under pressure

List of Typical Experience For an IT Coordinator Resume

1

Experience For Local IT Coordinator Resume

  • Foster strong internal relationships to be able to partner effectively and deliver on IT initiatives
  • Monitor and respond quickly and effectively to equipment, hardware, software etc. requests received through the IT helpdesk
  • Knowledge or working experience in the following areas
  • Work experience preferably in a manufacturing environment
  • Combined business, administration or project management experience required and general knowledge of finance and budgeting
  • Experience with desktop backup software and restoring data
  • Experience with data encryption software and decrypting data
  • Experience adding users to domains
  • Experience working with cloud file storage and on premise backup systems
2

Experience For Senior IT Coordinator Resume

  • Technical experience in supporting and troubleshooting PC hardware, Windows (XP/7), remote access users, backup software and data recovery tools
  • Demonstrable working experience in supporting Microsoft Office Suite
  • Demonstrable experience imaging PCs and laptops
  • Experience with Active Directory
  • Interact with internal users to understand their IT issues and provide competent, effective solutions, or work with Corporate IT to provide the solution
  • Recent PC and Mac hardware support experience
3

Experience For IT Coordinator Amsterdam Resume

  • Asset management experience
  • Problem management software experience
  • Previous executive administrative experience required
  • Maintain an excellent understanding of global IT and quality system procedures
  • Review and Assess change request and software validation documentation for completion, accuracy and compliance to IT and quality procedures
  • Maintain and manage access to IT software validation documentation
  • Provide management with regular reports to demonstrate inventory accuracy
  • Creating and responding to asset management requests in a common ticketing system
4

Experience For IS / IT Coordinator Resume

  • Assisting with the on boarding process, supporting local IT support with asset deployment
  • Coordinating and executing lease refresh cycles for IT assets
  • Creating purchase orders, vendor orders, and ensuring proper delivery
  • Managing third party helpdesk tickets for student effacing systems
  • Working knowledge of HP servers, workstations and storage products and Cisco Internetworking products
5

Experience For Mortgage IT Coordinator Resume

  • Managing information technology equipment such as desktops, laptops, monitors, accessories, cables, & printers
  • Tracking information technology assets both physically and in a asset management system
  • Working knowledge of enterprise systems, terminal knowledge and IT terminology
  • Ordering standard IT equipment for the department, and disposal of retired equipment
  • Working knowledge of Microsoft Windows 2003 Server and Microsoft Active Directory
  • Working knowledge of iPhone and iPad usage in a business environment
  • Working knowledge of HP workstation hardware
  • Willing to volunteer to take on other additional tasks
6

Experience For Local IT Coordinator W/M Resume

  • Understanding of operation and maintenance of internal networks
  • Working knowledge of antivirus software
  • Providing administrative support for assigned applications such as Project Online and SharePoint
  • Define steps and procedures for requesting, defining, and approving changes and enhancements to the CRM system
  • Responsible for requesting, supporting, and modifying all levels of computer access for specified Revenue Cycle departments
  • Understands the issues involved with administering and maintaining local IT infrastructure, including network connectivity, Internet access, email, etc
  • Assists in administering and maintaining local and web-based versions of our tracking software
  • Proactively work with Service Desk queues, recognising, leading or escalating any identified problem management via SD processes
  • Attend expert training when required and maintain a working knowledge of the IT trends in the business relevant to supporting the IFC IT standards
7

Experience For TaO IT Coordinator Resume

  • Assists team and units in managing and organizing hardware and software
  • Provides presentation support to clients, including support of VC and virtual meeting systems
  • Responsible for coordinating problem solving or project activities with Corporate IT infrastructure and applications teams
  • Understands the issues involved in administering and maintaining Local WAN
  • Assists with basic troubleshooting, backup, and archiving
  • Exposure to working and participating in cross-functional multi-dimensional teams and projects
8

Experience For Site IT Coordinator San Jose Chiapa Resume

  • Administer IFC information security standards; including requesting IT accounts, SecurIDs, and remote connectivity (as applicable)
  • Use the ‘Remedy’ call tracking system to track work and analyze reports to identify problem areas and training opportunities
  • Assist the budget analyst in preparing requisitions for procuring hardware and software for department use
  • PC and Laptop hardware and software imaging and trouble shooting
  • IT technologies supporting a Manufacturing environment
  • Function independently in designated area, role, and required activities while reaining a contributing member of the team
  • Abilty to stay up to date on the cutting edge of teaching and simulation classroom pedagogy
9

Experience For Association Regional IT Coordinator Resume

  • General understanding of IT infrastructure trends and technologies including networks, databases, business applications etc
  • Proficient working with computers, including expertise in Microsoft Excel, Outlook, Word, and PowerPoint
  • Knowledge of multiple Editing/Motion Graphics software’s including Avid, Adobe Premiere Pro, After Effects
  • Basic understanding of networking topology
  • Responds to telephone calls, emails and Helpdesk tickets to assist computer users encountering problems. Participates in rotation 24/7 plant support schedule
  • Create/follow standard operating procedures
  • Provide support for AV/VC systems and enterprise virtual conferencing systems such as Webex, Jabber
10

Experience For Entry Level IT Coordinator Resume

  • Familiar with conference, VC, Webex booking through Outlook
  • Assists team in managing inventory of computer equipment
  • Provides on-demand ad-hoc desk-side training on WB IT products & services to clients
  • Provides on-demand ad-hoc training on Company IT products & services to Jr level IT staff
  • Provides leadership, or assistance to other team members, in the planning and deployment of new software and hardware
  • Willingness to test new products and processes for ITS Engineering Team
  • Attends team meetings and training, as required by the Team Lead

List of Typical Skills For an IT Coordinator Resume

1

Skills For Local IT Coordinator Resume

  • Strong customer service skills and ability to work one on one and in teams
  • Excellent interpersonal skills, willingness to work in a team environment, client-oriented
  • Strong administrative skills; organized, efficient and versatile
  • Well-developed communications skills, both oral and written and a good listener
  • Proactive, responsible & good social skills
  • Excellent communication skills and ability to establish mutually beneficial collaborations with all relevant stakeholders across functions
  • Strong communication skills in both written and verbal communication
  • Strong computer skills (internet, mobile devices, end user technology)
  • Solid Microsoft Office skills (Outlook, Excel, Word, PowerPoint)
2

Skills For Senior IT Coordinator Resume

  • Proven customer service skills. Able to maintain cool under fire and exhibit poise & grace when under pressure
  • Proficient computer skills and strong willingness to learn relevant software
  • Excellent communication skills, both oral and written; within and across various levels in the organization
  • Possess exceptional organizational skills and planning ability
  • Demonstrated leader in creating positive experiences in customer service
3

Skills For IT Coordinator Amsterdam Resume

  • Prior experience implementing SAP financials, sales, distribution and material management modules
  • Current technical skills and knowledge of technology and AV
  • Effectively and cooperatively work as a part of a team
  • Intermediate knowledge and proven experience with key infrastructure components areas such as desktop administration, printers, projectors and PABX systems
  • Communicates effectively in both written and verbal
  • Maintain open communication with Group IT Manager, supervisor and local business to ensure effective problem resolution and establishment of priorities
  • Relate effectively to co-workers, advisors, community and professional leaders, and to work and interact with diverse audiences and customers
4

Skills For IS / IT Coordinator Resume

  • Role Specific Experience: 2+ years of experience in a technical environment or in the area of customer support in a technology environment similar to Client
  • Proven experience troubleshooting and resolving Windows XP and Windows 7 issues
  • Add new users with valid directory and system access as requested by department heads and ensure new users are trained in their effective system rights
  • Liaising with engineering teams as well as hardware vendors to find and introduce the most suitable and cost effective hardware solution to the Business
  • Experience in purchasing procedures, quoting, and equipment inventory tracking
  • Manage invoices for the IT department, including validation of suppliers, allocation / cost-center coding, and processing for payment
  • Experience with Windows OS /Win7/Win10 (Imaging, staging, troubleshooting PC OS and Hardware)
  • Experience in developing and implementing new business processes and workflows
5

Skills For Mortgage IT Coordinator Resume

  • Extensive editorial experience and thorough understanding of film editing
  • Experience with IT planning and budgeting
  • General experience in supporting of Cisco based switching, wireless, and voice over IP equipment
  • Relevant operational experience in providing technical support and training for IT systems and processes
  • Manage and track the IT budget of the Site, issuing or validating all the related IT purchases
  • Participates in tracking and prioritization of tickets and ensure incidents are handed off during shift changeovers
  • Incorporates Network’s priority on service quality and continuous improvement by identifying patient/customer expectations and working to exceed them
6

Skills For Local IT Coordinator W/M Resume

  • Effective troubleshooting and resolving technical problems
  • Previous experience of working on IT projects
  • Well-developed in prioritization, ownership and problem solving
  • Previous experience of working on IT Coordination role
  • Experience with live streaming applications
  • Strong customer service approach to dealing with people at all levels within
  • Experience in supporting Desktops, Laptops, Network and Local Printers, Projectors, Scanners, Digital Senders, and monitors
  • Excellent customer service approach to dealing with people at all levels within the Company
7

Skills For TaO IT Coordinator Resume

  • Co-operate with internal and external partner during machine’s maintenance, modification and installation or facility improvement
  • Strong knowledge of Microsoft Desktop Operating Systems & MS Office applications,
  • Experience providing service/support
  • Previous experience working for a Media Company
  • Experience with key applications such as Taxprep, Caseware, QuickBooks, Simply Accounting, ProSystem fx Practice Management, considered an asset
  • Experience with key applications such as Tax Cycle, Caseware, QuickBooks, Simply Accounting, and/or ProSystem fx Practice Management considered an asset
  • Profound education and experience in IT infrastructure technology with focus on desktop computing (Microsoft platform Office 365, Windows 10, Teams)
  • Experience working in a mixed Microsoft/Linux environment
  • Strong knowledge of current Microsoft Applications as Windows desktop Operating Systems, Office and Windows Server
8

Skills For Site IT Coordinator San Jose Chiapa Resume

  • Experience working in a networked environment
  • Previous experience working with Windows Server and Windows OS
  • Plan and organize personal work responsibilities according to identified priorities
  • Experience in supporting Local Area Networks (LAN’s) and associated equipment
  • Experience in the operations of a company’s internal desktop, server, telecom and data communications systems, including LANs and/or WANs
  • Experience in the operations of a company’s desktop and internal data communications systems, including LANs and/or WANs
  • Experience working with Microsoft AWS
  • Experience supporting projects concept-to-deployment and post deployment support
9

Skills For Association Regional IT Coordinator Resume

  • General experience in Microsoft Server Environments including Active Directory and Exchange 2007 or newer
  • Extensive knowledge or experience of industrial assembly equipment to including barcode printers and scanners
  • Experience utilizing computer and Microsoft Office and/or other similar software is required
  • Experienced in using Microsoft Office applications and other industry standard software applications
  • Work collaboratively and cooperatively with Process Engineers and Automation Engineers, seeking integrated, effective solutions to technical challenges
  • Strong knowledge of PC and Mac operating systems
  • Demonstrated ability to scale processes to meet the needs of a growing organization
10

Skills For Entry Level IT Coordinator Resume

  • Responsible for recording all pertinent information related to a request or incident and responsible for escalation based on priority and resolution type
  • Experience in supporting Desktops, Laptops, Network Printers, Projectors, Scanners, monitors and other peripherals
  • Excellent customer service approach in dealing with Client staff at all levels
  • Good attention to detail and accuracy with input
  • Demonstrate innovative ways to use technology to improve day to day responsibilities
  • Experience with MS Dynamics CRM (Protech) and other database systems
  • Demonstrated competence with Office 365
  • Operate under pressure with accuracy
  • Experience with Windows OS XP/Vista/Win7/Win10(Imaging, staging, troubleshooting PC OS and Hardware)

List of Typical Responsibilities For an IT Coordinator Resume

1

Responsibilities For Local IT Coordinator Resume

  • Effective verbal written communication skills
  • Experience working in an administrative capacity
  • Experience in network management and help desk support is appreciated
  • Solid knowledge of IT systems and applications is appreciated
  • Proven knowledge of procedures relevant to a medium to large organisation
  • Strong fundamentals in ITIL, IT service management, vendor management,
  • Experience in the delivery of support services and management of day-to-day operations
2

Responsibilities For Senior IT Coordinator Resume

  • Experience with Mac’s, FileMaker Pro (and Server), Final Cut HD, Microsoft Office, especially Outlook, and Photoshop helpful
  • Master in MIS, Business or equivalent experience
  • Hands-on experience with resolving common problems in the area of Computer Hardware, Notes EM systems, Remote Access, and Network communications
  • Experience in desktop and networked systems support
  • Professional experience in IT business
  • Experience with microsoft products(I.E. Office 365, microsoft server, etc)
  • Handle multiple priority tasks at the same time
  • Experience as a field engineer, field technician, or support of a large campus environment
  • Prioritize work and requests
3

Responsibilities For IT Coordinator Amsterdam Resume

  • Typically has at least 5 years of relevant IT and business work experience
  • Displays flexibility and the ability to operate under stressful, time-sensitive deadlines
  • Enthusiastic and highly motivated with a strong work ethic
  • Ensure the validation of Group IT Applications Department for application projects
  • Experience in global SharePoint installation, configuration and maintenance in software development
  • 1-2 yrs. experience in systems administration, computer
  • Ystems experience
  • Desktop systems experience
4

Responsibilities For IS / IT Coordinator Resume

  • Relevant experience in network and PC support for a multi-site business environment
  • General experience in Virtualization mostly focused on VMWare
  • General knowledge or experience in the creation and support of SQL queries and data manipulation
  • Experience with automotive broadcast systems, JIS / JIT
  • Experience in client support
  • Excellent command of English and German (spoken and written)
  • Demonstrated ability to coordinate projects and/or processes
  • Provide management with regular reports to demonstrate inventory accuracy and software compliance
  • Work with the Technical Sales Support Team maintain standards and provide support to the Nestlé Consolidated Sales Offices assigned
5

Responsibilities For Mortgage IT Coordinator Resume

  • Provide adequate notification and follow-up to problem resolution within the problem priority and escalation guidelines
  • Previous IT experience, preferably from the hotel industry
  • Coordinating security scans, remediation tracking and reporting
  • Tracking and assisting in software licensing, purchase orders, contract and license maintenance and renewals
  • Responding to and following through all user requests, escalating 3rd Level Support whenever appropriate
  • Understanding of Active Directory, Group Policy Management and Windows Networking
  • Facilitating the uploading of student projects to EF’s video competition website
6

Responsibilities For Local IT Coordinator W/M Resume

  • Building relationships with the storage engineering and storage operation teams
  • Organizing regular catch-up meetings with key customers, underlying teams and vendors
  • Working knowledge of Cisco Internetworking products
  • Supporting the provision of Corporate IT services at the company by executing the local part of the service process
  • Implementing and delivering additional local IT services to meet local company requirements not covered by Corporate IT services
  • Supporting the implementation and execution of corporate controlling processes in the company, such as time allocation
  • Monitoring of the security status of client systems with the tools and instructions provided, including coordination of corrective steps in case of incidents
  • Managing all local IT purchasing
  • Analyzing the current storage infrastructure based on the available data and to be able to identify candidates for optimization
7

Responsibilities For TaO IT Coordinator Resume

  • Working Relationships/Key Stakeholders
  • Working knowledge of Microsoft Active Directory, Microsoft Office Suite and Microsoft Windows 2008 and 2012 Server
  • Working knowledge of Microsoft Windows 7 and Windows 10
  • Working knowledge of Microsoft Office 365
  • Managing Active Directory Objects
  • Understanding of document management and knowledge management systems, considered an asset
8

Responsibilities For Site IT Coordinator San Jose Chiapa Resume

  • Understanding of document management and knowledge management systems considered an asset
  • Supporting accurate and timely Corporate IT budget processes in the company
  • Supporting local unified communication and Multimedia
  • Supporting local IT topics, e.g. mobile device, hardware, software, network, server, multimedia
  • Providing support for local applications
9

Responsibilities For Association Regional IT Coordinator Resume

  • Supporting special events (external & internal)
  • Developing and implementing practical measures to ensure IT services are well understood by the business and align with current and future business needs
  • Provide meeting support, including scheduling and organizing meeting space and activities, documentation and distribution of minutes and materials
  • Set up and manage support functions covering planning, tracking, reporting, quality management and internal communication
  • Complete administrative tasks including tracking action items, scheduling workshops and demos, and championing team collaboration and communication
  • Fully complying with and acting within the IT Strategy, applying and ensuring compliance with all Corporate IT standards, policies, and processes
  • Document and maintain SOPs for assigned areas, including but not limited, inventory, purchasing, licensing, budgeting, etc
  • Support installing, loading, and configuring software as required
10

Responsibilities For Entry Level IT Coordinator Resume

  • Regular monitoring of all interface software and hardware ensuring communication links between PMS and 3rd party programs are running
  • Responsible for security and well being of computer room and connected locations ensuring all equipment is functioning correctly
  • Assist in the decision making/planning process of IT needs at the beginning/end of each fiscal year
  • Participate in cross-functional teams that address strategic and operational issues involving CRM, marketing, donors, grants, volunteers, sponsors, etc
  • Conduct user training for both new users and for the rollout of new Salesforce.com functionality; ensure training documentation reflects current functionality
  • Management of cable network, covering both voice and data, and providing these services to administration and public areas

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