Engagement Coordinator Resume Sample
Floy Ullrich
948 Graham Square,
Houston,
TX
+1 (555) 514 7500
Work Experience
Senior Student Engagement Coordinator
10/2016
-
PRESENT
San Francisco, CA
- Creates and delivers high-quality professional reports, presentations, and other documents for internal and external audiences
- Provides excellent customer service to University leadership, advancement staff, campus colleagues, alumni, donors, visitors and others
- Responds knowledgably and professionally to inquiries over email, telephone, and in-person
- Helps to initiate and facilitate administrative processes such as contract reviews, research requests, data pulls, etc
- Strong event-planning skills and attention to detail
- Self-motivation and ability to work in groups as well as independently
- Firm commitment to diversity and advocacy
Engagement Coordinator
04/2013
-
05/2016
Houston, TX
- Stay up-to-date on Samsung and competitive technology, integrating it whenever possible to earn our customers’ trust
- Undergraduate Research
- – Ambassador Program
- Coordinate internal and external team members to connection of participating organizations to Shared Services according to established business processes
- Oversee execute of end to end engagement process and complete all steps necessary to ensure information sharing standards are met
- Provide ongoing education and consultation to participating organizations that use Shared Services
- Help ensure buy-in of proposed process improvements from stakeholders, Production and Operations, and leadership
Student Engagement Coordinator
12/2008
-
01/2013
New York, NY
- Utilize computer technology, including Microsoft Office Suite and Google Docs
- Excellent counseling and listening skills
- High level of cultural competence, values, ethics, and principles that align with the Emerson community
- Familiarity with the upperclassmen residential experience
- Experience with Adobe Design Suite, including InDesign and Photoshop
- Thrive in an evolving work environment
- Assist (but don’t push) consumers to sign up for and fully utilize Samsung products, with each interaction providing a personal moment of delight
Education
Georgia State University
2004 - 2008
Bachelor's Degree in College Student Affairs
Professional Skills
- Excellent communication skills and the ability express ideas clearly and concisely both verbally and in writing. Strong interpersonal skills
- Demonstrates excellent organizational and project management skills and ability to balance competing priorities, complex situations and tight deadlines
- Demonstrated excellent time management/prioritization skills
- Communications Skills: strong written and verbal skills
- Excellent critical thinking skills and the ability to exercise good judgment and solve problems quickly and effectively
- Demonstrated ability to work successfully in a team environment, with excellent interpersonal and relationship building skills
- Strong organizational skills; ability to multi-task effectively while maintaining a high standard of work
How to write Engagement Coordinator Resume
Engagement Coordinator role is responsible for organizational, leadership, interpersonal, training, microsoft, word, software, computer, excel, customer.
To write great resume for engagement coordinator job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Engagement Coordinator Resume
The section contact information is important in your engagement coordinator resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Engagement Coordinator Resume
The section work experience is an essential part of your engagement coordinator resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous engagement coordinator responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular engagement coordinator position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Engagement Coordinator resume experience can include:
- Demonstrated ability to use good verbal communication skills, customer service and public relations skills
- Project management experience: Strong organizational skills, ability to manage several projects simultaneously, and ability to meet deadlines
- Excellent analytical skills are required; confidence to participate in planning sessions that outline IT solutions that reach business goals
- Work independently and possess a strong set of creative thinking skills
- Demonstrated clear and concise verbal and written communication skills
- Excellent interpersonal, written, and verbal communication skills required. Ability to inspire enthusiasm and motivate students, alumni, volunteers and others
Education on an Engagement Coordinator Resume
Make sure to make education a priority on your engagement coordinator resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your engagement coordinator experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Engagement Coordinator Resume
When listing skills on your engagement coordinator resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical engagement coordinator skills:
- Excellent time management skills including planning, logistics and scheduling
- Demonstrated ability to use English grammar, business writing, technical writing skills, punctuation and spelling
- Strong organizational and record keeping skills required
- Strong conceptual thinking skills with great attention to detail
- Type 40 wpm, and strong computer skills using MS Word and Excel
- Excellent interpersonal skills, including the ability to listen and interact with a wide range of individuals and organizations
List of Typical Experience For an Engagement Coordinator Resume
1
Experience For Student Engagement Coordinator Resume
- Prior experience creating, implementing, and evaluating new employee initiatives
- Demonstrated experience working with Housing or Residence Life
- Prior experience with developing employee communication plans
- Demonstrated experience with populations including Alzheimer's dementia, memory loss, and other dementia-related diagnoses
- Demonstrated ability to handle multiple work priorities, organizes, and plan work and projects
- Public speaking – Experience presenting to groups of all sizes
- Min 5 years of working experience – in a client facing capacity
- Experience in higher education, or an industry that requires event planning, or marketing
- Experience supervising and training students and volunteers
2
Experience For Client Engagement Coordinator Resume
- Experience in working with agile/scrum methodology
- Demonstrated ability to use independent thinking and judgment on technical matters related to assignments and responsibilities
- Demonstrated ability to develop and deliver presentations, technical training, and written documentation
- Demonstrated ability to assist others on assignments and to provide work guidance and training
- Experience working with a multi-disciplinary team of professionals
- Experience working on complex, high profile and controversial projects
- Coach and train subordinates to build experience and knowledge to enable handling more complex issues/ exceptions
3
Experience For Employee Engagement Coordinator Resume
- Previous experience working with health plan legal documents
- Experience in managing volunteers, programs, events and/or customer service
- Demonstrated ability to establish and maintain collaborative relationships with campus partners including faculty, staff, and students
- Strong understanding of Tier 1 Infrastructures (Active Directory, LDAP/META, ED Prov…)
- Small and large scale event planning experience
- Ensure timely and effective execution of all assignments
- Demonstrated ability to maintain confidentiality and appropriately handle sensitive data and communications
4
Experience For Customer Engagement Coordinator Resume
- Facilitating the recognition process, training, education, community building, and support of student organization leaders and advisors
- Designing and managing the learning outcomes, content and assessment of the student engagement and leadership programs related to the Office of Student Life
- Creating, developing, and organizing Engagement Initiatives
- Developing new alumni benefits, working with other areas of the University such as the University Library
- Maintaining all reporting and stats
- Multitasking, organization, leading small teams and individuals
- Defining a project strategy related to client specifications and their specific context with manager
- Working in an energetic, international team
- Assist in monitoring, researching and correcting documentation by interacting with other departments to assist in identifying and correcting documentation
5
Experience For Provider Engagement Coordinator Resume
- Assist with developing, facilitating, and assessing community-building programs that support of men-identified individuals and healthy masculinities
- Activities are performed in an office setting subjected to periods of sitting, keyboarding and manipulating a computer keyboard and mouse
- Assist with developing, facilitating, and assessing professional development and leadership workshops and programs
- Assist with developing, facilitating, and assessing signature outreach and awareness programs
- Manage all logistics related to CEO’s communities of practice, programs, and events, including all promotion, catering, meeting agendas, etc
- Serve as a campus trainer on the software, presenting a variety of training sessions to student organizations, campus departments, faculty, staff and students
6
Experience For Civic Engagement Coordinator Resume
- Create a variety of training documents that aid in the overall success of training the varied populations that use BaySync
- Act as liaison between Marketing’s website team and Vehicle Remarketing
- Help run logistical feats of genius with regard to printing and shipping necessary items to our program venues around the world
- Assists with selecting and hiring Life Engagement Community staff
- Vendor Management- Marketing and Branding
- Complete assigned elements regarding urgent and upcoming events
7
Experience For Stakeholder Engagement Coordinator Resume
- Complete assigned tasks regarding upcoming events
- Participate in brainstorming solutions to meet client engagement needs with Account Management and Marketing counterparts
- Provides support to client in a specific domain (contract management, sales support, SLA reporting/billing,…)
- Help coordinate logistics, scheduling, catering, and communication for engagement programs
- Design and create publications using InDesign or other publishing and graphics software
- Promote engaging events through written articles and Social Media
- Help design and manage the Customer Community using Salesforce.com
8
Experience For Life Engagement Coordinator Resume
- Coordinate various email campaigns, including the template designs, calls-to-action, and content used in our emails
- Monitor, listen and respond to customer’s web and email inquiries while cultivating leads and sales
- Help with completing Salesforce.com projects and basic admin tasks
- Organize and manage overall swag and material gathering for program
- Support Insights Analyst within client reporting
- Drives all aspects of the Life Engagement Community Program for their facility to achieve program standards using an interdisciplinary team approach
- Educates facility leadership on program standards and focuses on perpetually advancing program initiatives
9
Experience For Prospective Student Engagement Coordinator Resume
- Participates in community marketing and program development initiatives
- Develop and implement a marketing strategy in order to recruit participants for educational and leadership programs
- Manage CEO’s communication channels, including shared email accounts, website, social media, and Youth Hub
- Lead the development of content for all communication channels, including Youth Hub
- Hold monthly meetings/focus group discussions with employees regarding engagement within the site
- Helps to develop and manage e-mail marketing programs to targeted users via SalesForce
10
Experience For Into CSU Student Engagement Coordinator Resume
- Performs the following business office functions under the direction of the Dean of Students Business office
- Address and eliminate data integrity issues (i.e. propose updates to CRM Tools and/or other enabling ES Contact Centre technologies, etc.)
- Create and manage tasks, projects and team tracking
- Create develop and post unique and engaging content for UZONE
- Review and implement team member feedback beneficial to the creation and planning of future events
- Create, develop, and post unique and engaging content for UZONE (Our internal social platform)
- O Tier 1 SLA status reporting
- O Tier 1 Project Status reporting
- O Tier 1 FTE utilization reporting
List of Typical Skills For an Engagement Coordinator Resume
1
Skills For Student Engagement Coordinator Resume
- Exceptional ability to communicate effectively verbally and in writing, strong interpersonal communication skills, and ability to demonstrate empathy
- Demonstrates outstanding interpersonal skills to develop and foster
- Excellent written and verbal communication skills; ability to infuse creativity, innovation
- Excellent administrative, as well as written and oral communication skills (both in English and in Spanish) required
- Strong verbal (phone) communication skills
- Excellent critical thinking, problem solving, organizational, and computer skills
- Strong Incident & Problem Management skills
- Strong organizational skills with ability to work in a deadline driven environment
2
Skills For Client Engagement Coordinator Resume
- Strong communication and presentation skills are needed
- Effectively manage multiple priorities and drive for results
- Demonstrates team leadership skills at all times
- Have outstanding writing, editing and proofreading skills
- 6-12 months of experience, developing and executing evidence based educational programming
- Experience supporting client accounting and reporting, or other applicable financial industry experience
3
Skills For Employee Engagement Coordinator Resume
- Strong experience in identifying and resolving business performance/system issues
- Demonstrated exceptional requirements analysis, testing and debugging experience
- Proficient in computer skills including Word, Excel and PowerPoint
- Prior experience in balancing multiple small scale IT or Telephony related projects
- Prior experience in balancing multiple small scale IT projects, I.E Cisco, Extreme and Fortinet
- Proactive problem-solving skills and commitment to continuous process improvement and innovation
- Prior experience in balancing multiple small scale IT related projects
- Prior experience supervising student employees and/or interns
4
Skills For Customer Engagement Coordinator Resume
- Demonstrated writing experience for various audiences
- Critical thinking skills and ability to identify and solve problems creatively
- Analytical and problem-solving skills and ability to assess needs and design/implement solutions to challenges related to student engagement and success
- Effectively communicating the challenges, options, and solutions
- Demonstrated project and work planning experience
- Effectively establish and maintain cooperative working relationships within a diverse, multicultural environment
- Demonstrated experience with populations including Alzheimer’s dementia, memory loss, and other dementia-related diagnoses
- Demonstrated customer service orientation/experience
5
Skills For Provider Engagement Coordinator Resume
- Work effectively both independently and on a small, collaborative team
- Demonstrates strong sense of customer service and is a team player who
- Broad knowledge and skills in marketing, gaming, supervision and training
- Communicate effectively within a diverse, multicultural environment
- Managing the alignment of co-curricular programs and activities to the CSUDH strategic plans and Student Affairs divisional priorities
- Support paperwork, budget tracking, purchasing, and reconciliation process for all first-year experience expenditures
6
Skills For Civic Engagement Coordinator Resume
- Experience working in a non-profit or similar complex setting
- Previous experience managing teams, budgets, scheduling, tasks for internal departmental initiatives, and clients
- Adjust to rapidly changing priorities in a fast-paced setting
- Experience in preparing financial documentation and monitoring budget allocations
- Experience developing surveys and reports using online survey tools
7
Skills For Stakeholder Engagement Coordinator Resume
- 6-12 months of experience, including time spent as a graduate assistant, advising students or student organizations
- Experience planning and promoting events
- One year of experience working with students in a college/university setting
- Two or more years of experience working with students in a college/university setting
- Experience with creative educational program development, including program planning, and implementation
- 6-12 months of experience, including time spent as a graduate assistant, supervising staff
8
Skills For Life Engagement Coordinator Resume
- Strong understanding of Tier 1 Infrastructures (Wintel, Unix, Storage, Backup, Monitoring…)
- Strong commitment to meeting and exceeding sales and business goals
- Experience gathering requirements from the client/business and providing clear documentation
- Strong interest in learning design and executive education
- Strong service ethic when interacting with internal and ability to work well within a team
- Experience communicating business solutions and service offerings
9
Skills For Prospective Student Engagement Coordinator Resume
- Experience in the development of creative, academic-geared programming
- Experience in working with a diverse student resident population and with a wide variety of campus professional staff
- Experience creating a work environment and culture that reinforces the program’s mission and core values of the company
- Compile surveys following events and analyze data to evaluate effectiveness and impact
- Strong understanding of Tier 1 Infrastructures
- Experience in student development, advising, leadership, and/or activities
- Experience with WordPress, graphic design, social media platforms, email marketing tools, and Google Analytics are desired
10
Skills For Into CSU Student Engagement Coordinator Resume
- Experience in higher education, or an industry that requires event planning,
- One year of experience with event planning and coordination
- Two or more years of experience with event planning and coordination
- One or more years of experience advising student organizations
- One of more years of experience supervising student employees
- Case management experience, ideally working with college students
List of Typical Responsibilities For an Engagement Coordinator Resume
1
Responsibilities For Student Engagement Coordinator Resume
- Develop multi-channel marketing communications on a national level for the purpose of acquiring new users, encouraging them to listen, converting them to registered users, and enriching iHeartRadio’s subscriber database. Channels include email, push notifications, pebble pushes, local pushes, and in-app messages
- Coordinate engagement administration functions among tax practitioners and administrative team including engagement acceptance procedures, engagement letters, client assistance packages and scheduling of assignments
- Perform effectively in a fast-paced and unpredictable environment while meeting deadlines
- Experience designing and managing events
- Develop positive and effective working relationships with campus partners to implement successful orientation, transition, and engagement programming
- Demonstrated knowledge of alumni programs, constituent engagement, and/or community building
- Coordinate, prioritize, assign and track work engagements
- Strong desire for sales success
2
Responsibilities For Client Engagement Coordinator Resume
- Authentic, genuine and credible, able to forge strong relationships based on honesty and trust
- Researching, establishing, maintaining and developing successful third party relationships in relation to alumni engagement revenue generating areas
- Reporting and analyzing event attendance and other success metrics and tracking this data systematically in the College’s CRM system
- Processing and recording vendor payment invoices and assisting in budget management for the Office of Alumni Engagement
- Assist in the recruiting, hiring, training and scheduling of all GameZone/Cave staff
- Respond to inquiries regarding club registration, budgets, advertising and student event planning process
3
Responsibilities For Employee Engagement Coordinator Resume
- Oversee the marketing efforts on all technology opportunities throughout the University Union (charging stations, charging lockers, televisions, etc.)
- Provide lead work direction to 1-2 student assistants specifically charged with developing advertising and publicity for general marketing of the department
- Responsible for ensuring Tier 1 support groups are delivering services efficiently (financially, per service level objectives and respecting processes)
- Responsible for ensuring marketing strategies are deployed on the local level for large national employer and health plan partnerships
- Assists clients in identifying local site contacts to be well-being champions where infrastructure is not currently in place
- Manages and supervises the GEEKS engineering tutoring program
- Coordinate housing arrangements for INTO CSU students, including assignment, confirmation to student/counselor and check-in
- Research emerging opportunities and expand online services available to Alumni
- Provides leadership for new business within the client environment, during both the integration and the proposal phases
4
Responsibilities For Customer Engagement Coordinator Resume
- Responsible for continuous improvement of services and learning opportunities along with all Student Engagement
- Design and facilitate culturally responsive, equitable, and engaging programs and services
- Knowledge of Lutheran Higher Education frameworks and understandings of vocation and vocational discernment in a higher education setting
- Oversee the general marketing efforts for the department
- Publish monthly communication (in a variety of forms) to inform CSUEB community regarding updates in the University Union
- Oversee any additional special projects related to Marketing
- Assess staff needs and provide support and training where needed
- Provide general oversight of all related area facilities including the GameZone (billiards, air hockey, Hoop Fever) and the GameCave (video game console room)
5
Responsibilities For Provider Engagement Coordinator Resume
- Compile and maintain detailed reports including usage and tournament participation
- Conduct assessments to ensure GameZone/GameCave is meeting needs of attendees
- Work with the Game Zone/Game Cave staff to oversee marketing efforts for all activities, events, and services as needed
- Create and rollout employee engagement programs and initiatives including Corporate Social Responsibility for all US based work at home employees
- Participates in the implementation and adherence of our control mechanisms for the billable component(s) during the delivery of project
- Coordinate requests for tax hours from other business units
- Monitor and follow up with tax practitioners to keep the work assignment process on track and knowledgeable of deadlines
- Coordinate, track the process of engagements through our practice management systems and assist with coordination of billings
- Support Merck’s Head Office driven Email tactics and coordinate with our Email Service Provider
6
Responsibilities For Civic Engagement Coordinator Resume
- Coordinating programs, workshops, events, resources, and trainings that support the personal, academic, co-curricular, and leadership development of students that include campus-wide events, leadership programs and Clubs and Organizations
- Facilitating the organization, reservations, speaker confirmation, venue, catering, transportation (if necessary), and student registrations of programs related to the Office of Student Life
- Working with the Associated Students Inc. (ASI) and Organizations Commission to collaborate and create a network of leaders and co-curricular opportunities on campus
- Coordinating and facilitating student engagement thru classroom presentations, information sessions, and campus-wide events like Freshman Convocation, New Student Orientation, Welcome Week, Toro Days and Unity Fest
- Advise student alternative break leaders through planning and preparations for week-long immersive community-engaged experience
- Managing student staff supervision, training and scheduling
- Outreach, Marketing and Communication
- Further Information Alumni Engagement Coordinator
7
Responsibilities For Stakeholder Engagement Coordinator Resume
- Participates on small scale projects which require researching issues, information, data collection, and development of recommendations.Collaborates and supports staff and volunteers in coordinating department’s efforts and participation in internal and external drills/exercises
- Creation and management of AM Engagement initiatives to support AM’s Engagement strategy
- Ensure that an agile approach to AM’s Contact Plan strategy is adopted to address specific business needs as they arise (I.e. customer satisfaction / reacting to customer survey results)
- Support department projects and initiatives as needed through understanding of HR’s mission and objectives
- Advise, supervise, and provide programmatic and developmental support for the CCE student staff, specifically those students focused on planning one-time events and programs
8
Responsibilities For Life Engagement Coordinator Resume
- Support development, execution, and evaluation of a comprehensive summer training program and continued development training opportunities throughout the year for CCE student staff in collaboration with supervisor
- Align programming with CCE’s conceptual framework to support a visionary co-curricular civic engagement program with student learning outcomes
- Oversee program administration including contracts, purchase requests, data collection, budget tracking, inventory of CCE supplies and equipment, etc
- Cultivate relationships with community partners to ensure reciprocal and mutually beneficial relationship and community-based service learning opportunities
- With the Director, develop, implement, and assess an alumni branding and communications strategy that aligns with institutional goals and alumni interests
- Provide individual and group consultation related to civic engagement and service to students as requested or needed
- Provide leadership and support for the development and implementation of annual CCE events and programs (annual days of service, nonprofit fairs, alternative break, awareness weeks, donation drives, educational events, etc.)
- Liaise and engage with campus partners including the Human Services Resource Center, University Housing & Dining Services, the Center for Fraternity & Sorority Life, PreCollege Programs, Diversity & Cultural Engagement, ASOSU (student government), Athletics, and other related programs to collaborate and create synergy in civic engagement messaging
9
Responsibilities For Prospective Student Engagement Coordinator Resume
- Utilize databases for tracking civic engagement and service activities as well as community, campus, and student partners for data-based decision making and reporting purposes
- Support the assessment and evaluation planning and reporting for civic engagement programming including demonstrating the scope, efficiency/rating, and outcomes/impacts of civic engagement programming
- Administer the annual CCE programmatic budget with supervisor to include elements of program cost recovery and savings
- Participate in outreach for SLI and the CCE at information fairs and other opportunities
- Serve on relevant campus committees
- Implements activity schedule appropriate for residents with Alzheimer’s dementia and dementia related diagnosis
10
Responsibilities For Into CSU Student Engagement Coordinator Resume
- Collects and assesses data relevant to patients’ psychosocial needs, risk factors for psychosocial deterioration and responses to interventions
- Provides training related to care for people with Alzheimer’s dementia or dementia related diagnosis. Conducts regular training for staff engaged with Life Engagement residents on appropriate, creative interventions and responses to needs
- Coordinate the day-to-day management of alumni communication and social media - e.g. Facebook, Twitter, LinkedIn, and Instagram
- Investigate, propose, and support new initiatives to foster student & alumni interactions through social media and technology
- Identify and develop strategic communications with segmented audiences
- Update Alumni websites with program information and other content. Write and/or edit stories for website and newsletters
- Develop and share online resources relevant to students to increase awareness, engagement, and confidence
- Competence in computer applications such as: MS Word, Excel, Access, Google, PowerPoint and Internet tools
- Confident, positive, professional demeanor
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