Housekeeping Room Attendant Resume Sample
Darryl Crona
5323 Chad Burg,
New York,
NY
+1 (555) 432 6560
Work Experience
Housekeeping Room Attendant
11/2017
-
PRESENT
New York, NY
- Enjoy working in a fast pace environment while having an impeccable eye for detail
- Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun!
- Sign for room keys, retrieve, push to assigned rooms, and restock heavy cart. Visually inspect room for cleanliness and appearance and signify completion for room
- Work conscientiously, meet deadlines, follows instruction and directions, with minimal supervision
- Push and/or pull equipment weighing up to 100 (??) lbs
- Scrub and scour surfaces, extend arms over head to perform cleaning tasks, and work in confined spaces
- Basic ability to comprehend English language sufficient to understand information such as safety labels and instructions and basic guest requests
- Discounted RTD Eco bus/light rail pass
- Discounted Hotel rooms ( Marriott and Stonebridge Hotels)
Education
Clark University
2011 - 2016
Master's Degree in Management
Professional Skills
- Computer skills (internet, smart phone, tablet, etc.)
- Housekeeping experience is required
- Building Guest experience
- Successful experience in a housekeeping department and/or room attendant position
- In hospitality service or comparable experience
- Maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests
- Working knowledge of various cleaning tools, vacuum cleaners, etc
How to write Housekeeping Room Attendant Resume
Housekeeping Room Attendant role is responsible for education, reporting, security, training, basic, health, english, general, air, compliance.
To write great resume for housekeeping room attendant job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Housekeeping Room Attendant Resume
The section contact information is important in your housekeeping room attendant resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Housekeeping Room Attendant Resume
The section work experience is an essential part of your housekeeping room attendant resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous housekeeping room attendant responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular housekeeping room attendant position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Housekeeping Room Attendant resume experience can include:
- Previous experience working as a Room Attendant in a Hotel
- Making beds, clean bathrooms, vacuum, dust, clean windows, do in depth cleaning as needed and projects as needed
- Clean emergency stairways, including sweeping and mopping and cleaning of light fixtures
- Is comfortable with physical requirment such as bending, twisting, kneeling, walking etc
- Responsible for cleanliness of linen closets in assigned areas, including sweeping and mopping
- Capable of pushing/pulling/lifting up to 10kgs
Education on a Housekeeping Room Attendant Resume
Make sure to make education a priority on your housekeeping room attendant resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your housekeeping room attendant experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Housekeeping Room Attendant Resume
When listing skills on your housekeeping room attendant resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical housekeeping room attendant skills:
- Reporting all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager. Reporting any maintenance repairs immediately to Housekeeping Supervisor/Manager
- The Room Attendant ensures the cleanliness, tidiness and maintenance of the guest rooms in his/ her assigned areas according to the hotels standard. He/she attends to guest’s needs
- Greet any and all guests with a "Good Morning" (or afternoon, evening)
- Previous experience in a similar role, preferably in a large hotel
- Excellent benefits: medical, dental, retirement savings plan
- A good level of English is essential
List of Typical Experience For a Housekeeping Room Attendant Resume
1
Experience For Housekeeping Room Attendant PM Resume
- Recognise priorities in room status
- Be punctual, efficient and maintain a good relationship with co-workers and Supervisors
- Be aware of the procedure regarding the opening of guest rooms
- Make beds, empty trash, polish furniture, vacuum floors and other surfaces, clean bathroom surfaces including sinks, showers, bathtubs and toilets
- Assist guests with request for additional housekeeping items or sundries as well as assist with general service requests
- Maintain confidentiality of proprietary information, protect company assets. Speak with others using clear and professional language
- Follow procedures for stocking a housekeeper’s cart
- Reports any guest complaints, incidents, suspicious persons or room doors found open to the Housekeeping Office immediately
2
Experience For Housekeeping Room Attendant Resume
- Has been in contact and used chemical cleaning products
- Replace all linen and terry as requested and ensure all items are clean and properly presented
- Straighten furniture, fixtures and amenities to ensure consistent look for each and every guest
- Replace guest amenities upon checkout or as requested
- Clean sixteen (16) units daily
- Maintain the cleanliness of assigned guests floors by high dusting of walls, vacuuming, refilling, cleaning and stamping of sand urns. Clean and polish guest and service elevator door tracks. Mark removal of hallway wallpaper. Dust and wash hallway lights. Wash hallway windows. Clean vending machine rooms
- Ensure that linen closets are stocked with all guest room supplies and collateral
- Maintain proper allotment of linens in linen closet
3
Experience For Housekeeping Room Attendant PM Resume
- Responsible care of equipment and machines
- Constant awareness of safety hazards (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons) and report to Floor Supervisor or the Housekeeping Office. Follow all training procedures set forth in the “Bloodborne Pathogens Program”
- Remain alert, courteous and helpful to guests and co-workers at all times. Practice safety standards at all times
- Clean other areas as required by the Housekeeper
- To be pleasant and courteous to guests and colleagues at all times
- To report any occupied rooms that have not been used
4
Experience For Housekeeping Room Attendant Resume
- To report guest comments or complaints
- To answer guests requests and resolve guest problems
- To check in lost property immediately
- To dispose of soiled linen in the correct location
- To dispose of rubbish in the proper place
- Make beds, change linen, and maintain cleanliness of furnishings and guestrooms
- Clean and disinfect all surface areas, mirrors, windows, bath tubs and showers daily
5
Experience For Housekeeping Room Attendant PM Resume
- Dust all areas of the room, window sills, television, nightstand, air vents, etc
- Replenish supplies as needed
- Monitor items which need repair in both the guest rooms and public areas
- Report items in need of repair to supervisor immediately
- Cleans and maintains guest rooms, public areas, corridors, and restrooms
- Maintains stock and supplies to perform daily tasks
6
Experience For Housekeeping Room Attendant Resume
- Reports any maintenance issues for repair or replacement
- Maintain cleanliness in GRA’s truck
- Move, bend, lift up to 35 pounds, carry, push and/or pull up to 150 pounds without assistance
- Stand or walk for an extended period or for an entire work shift. Requires repetitive motion
- Ensure compliance with: Internal Audit, Quality Assurance, Loss Prevention, Hotel Operating Procedures, Guest Service Department Operating Procedure, and Standard Operating Procedures. (15% time)
7
Experience For Housekeeping Room Attendant PM Resume
- Unique benefits including transportation, retail, food, and lodging discounts
- Clean the guest bathrooms which include: cleaning all surfaces (horizontal and vertical), all sinks, taps, vanities, tubs, showers and walls and toilets. Replenish amenities and additional information as laid out in the sequence of service
- Provide information regarding the property and available services to guests promptly and courteously, by using the company standard "Count on Me" model
- Turn in immediately all articles found in the club house and handle according to Lost and Found procedures
- Clean and disinfect elevators, vacuum hallways, ensure back spaces are neat and tidy
8
Experience For Housekeeping Room Attendant Resume
- Respond to guest’s requests efficiently and politely
- Keep cart, linen room and equipment neat and orderly
- Follow established chemical procedures
- Report maintenance problems immediacy
- Follow established key control procedures
- Report any unusual situations or suspicious activities to supervisor
9
Experience For Housekeeping Room Attendant PM Resume
- Uest’s requests efficiently and politely
- Implement guest turn down service as requested
- Trolley, pantries and service areas on designated floor are to be kept clean, organised and operational at all times
- Clean guest rooms, suites and corridors to Shangri-La standard and replenish supplies and amenities as necessary
- Knowledge of Hotel environment
- Speak conversational English
List of Typical Skills For a Housekeeping Room Attendant Resume
1
Skills For Housekeeping Room Attendant PM Resume
- Perform tasks requiring sustained repetitive motion (for example: cleaning windows, vacuuming, etc.)
- Cleans, dusts, and sanitizes all areas of the Guest Room (bedroom, living room, dining room and bathroom) according to procedure
- Responsible for the assistance in maintaining a clean and organized backspace and housekeeping cart
- Follow all company and brand standards in providing daily service guest room cleaning for occupied rooms and checkout service for departed rooms
- Basic knowledge in cleaning chemicals and equipment
- Push / pull carts weighing approximately 50 pounds
- Clean and fully stock Housekeeping carts to completely supply and clean assigned rooms
- Has a set number of rooms to clean during a shift. Removes dirty towels and sheets and replaces them with clean linens
2
Skills For Housekeeping Room Attendant Resume
- Report all Lost & Found to Housekeeping
- Ensure to comply with the grooming and uniform standards
- Promote by example the principles of “bespoke and uncompromising service”
- Able to work any shift that is assigned to him/ her by the Housekeeping Managers
- Inspect room linens before placing in rooms and return below standard pieces to Laundry
- Supply cart is kept in guest room with the door shut while room is being serviced
3
Skills For Housekeeping Room Attendant PM Resume
- Maintain the cleanliness in the guest room according to SOP’S
- Perform any projects or tasks as assigned by the Housekeeping Supervisor, Manager &/or Inspector
- Thorough cleanliness of rooms, balconies, room furnishings & housekeeping closets
- Low-cost employee housing available
- Consistently offer a professional, engaging and friendly service
- Assist Room Attendants with heavy lifting and trash removal
- Responsible for removing trash and soiled linens from Room Attendants carts throughout the day
4
Skills For Housekeeping Room Attendant Resume
- Clean & preparation of all rooms requiring service
- Follow ABC’s of housekeeping
- Communicate to guests
- Lift, pull, and push 25 pounds
- Work a flexible schedule that might include weekends and holidays
- Stand and walk for long period of times
- Work a flexible schedule that includes weekends and holidays
- High energy and positive can do attitude
- Happy, friendly and helpful attitude towards fellow team members and guests
5
Skills For Housekeeping Room Attendant PM Resume
- Work autonomously to a deadline
- Read a limited number of two-and three-syllable words and to recognize similarities and differences between words and between series of numbers. Ability to print and speak simple sentences
- Friendly and helpful attitude towards fellow team members and guests
- Keep all hallways, public areas and closets clean, neat and vacuumed (if applicable)
- Restock and replace used items within guest rooms
- Ability and willingness bend, stretch, reach, and push up to 20 lbs
- Regular and punctual attendance as scheduled
- Clean to standard 16 guest rooms per eight-hour shift
6
Skills For Housekeeping Room Attendant Resume
- Bend, squat, kneel, climb and reach continuously on a daily basis to clean guestrooms
- Communicate with guests and be able to direct / escort them to the various facilities and functions within the hotel
- Work with chemicals (for example: cleaners, disinfectants, etc.)
- Clean, dust, wax, scrub, polish, vacuum and service guest rooms daily in accordance with hotel procedure
- Empty wastebaskets, clean and empty ashtrays
- Report any damages, hazards, repairs and strangers in assigned areas
7
Skills For Housekeeping Room Attendant PM Resume
- Return any items found in guest rooms, hallways or back of the house to the Lost and Found
- Responsible for all keys signed out for the shift
- Arrive on time for scheduled shift
- Quickly respond to guest requests in a timely and friendly manner
- Visually inspect guestrooms for cleanliness and appearance and signify completion
- Vacuums carpet and cleans marble and tile areas
- Removes Rooms service trays, dishes and carts to service landings
- Ensure master key is received and returned
- Ensure work assignment is received, correctly filled and returned
8
Skills For Housekeeping Room Attendant Resume
- Make up guest room daily
- Perform night turndown service daily
- Tidy up guest items as directed by procedure
- Keep your work environment clean and tidy
- Clean and maintain all marble and granite floors daily
9
Skills For Housekeeping Room Attendant PM Resume
- Clean and maintain guestroom and carpets, wallpapers, furniture and bathrooms daily
- Clean and maintain guest hallway carpets, wallpapers and furniture daily
- Report defects on fixed assets furniture and equipment
- Report any unusual and suspicious behaviour of guests or staff
- Ensure compliance with legislated health and safety requirements within the workplace
- Actively promote a work environment, which cares for guests and associates alike
10
Skills For Housekeeping Room Attendant Resume
- Schedule is 8am to 4:30pm
- Respond to all guest requests appropriately
- Complete full service for assigned number of rooms within allotted time, 16-18 rooms per day
- Abide by the Lost and Found procedures to ensure safe return of guest belongings
- Thorough cleanliness and sanitation of guest bathrooms & coffee mugs/glasses
- Neat, enthusiastic & pleasant personality
- Constant awareness of safety hazards, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and report to Front Desk. Follow all training procedures set forth in the Bloodborne Pathogens program
- Update room status’s cleaned on assignment sheet
- Cleaning of the guestrooms include: making of beds, attentive to the guests belongings by pairing shoes, folding clothes and ensure that all other personal belongings are cared for. Additional information as laid out in Sequence of Service
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