Attendant Housekeeping Resume Sample
Yoshiko Miller
8996 Nolan Junctions,
San Francisco,
CA
+1 (555) 820 6532
Work Experience
Housekeeping House Attendant
04/2018
-
PRESENT
San Francisco, CA
- Comply with Four Seasons’ Work Rules and Standards of Conduct
- Be able to work in a standing position for long periods of time up to 8 hours a day
- Satisfactorily communicate in English
- Grasp, bend, and stoop; push or pull heavy loads weighing up to 30 lbs
- Enjoy working in a fast pace environment while having an impeccable eye for detail
- Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun!
- Vacuum carpet on hallways, wash walls, dust furniture and floor fixtures, sweep and wash stairways, clean floor entrance doors and elevators
Housekeeping Turndown Attendant
02/2015
-
02/2018
Chicago, IL
- Remove trash from work areas to the dumpster/loading dock
- Pick-up and deliver roll-away beds, baby cribs
- Move furniture, supplies and equipment
- Perform general cleaning tasks using standard cleaning products, approved by hotel to adhere to health standards
- Replace and/or empty vacuum cleaners on a regular basis
- Report all maintenance requests in a timely and efficient manner
- Pick-up dirty linen from hallways and deliver it to assigned area
Housekeeping Uniform Attendant
07/2009
-
09/2014
Philadelphia, PA
- Collect dirty glasses and bring them to dishwasher
- Ensures all guests are being treated in an efficient and courteous manner and that all Cassa Hotel NY’s standards are being applied
- Responsible for safety, cleanliness, sanitation and organization of corridors, housekeeping linen and storage closets and public areas
- Anticipate and respond to guest inquiries by being knowledgeable of all services/features and local attractions/activities
- Has a set number of rooms to clean during a shift. Removes dirty towels and sheets and replaces them with clean ones from the Linen Closet. Cleans, dusts, and sanitizes all areas of the Guest Room (bedroom, living room, dining room and bathroom) according to procedure. Makes bed. Vacuums carpet and cleans marble and tile areas. Removes Rooms service trays, dishes and carts to service landings
- Exert physical effort consistent with cleaning assigned rooms as per the hotel standards
- Cross-training in guest room attendant and Lobby Attendant
- Vacuum cleaner, mop, broom, sponges, dust cloths, etc
Education
American Sentinel University
2004 - 2009
School's Degree in Business
Professional Skills
- Safely using knife skills and using them to chop, dice, julienne and mince
- These skills and abilities are typically acquired through two months of on-the-job training
- Prior housekeeping experience is required
- : 6 months of customer service or hospitality experience and 1 year experience as a house attendant in a luxury environment
- Strong attention to detail and understanding of OSHA standards and hospital cleaning protocol
- Checks all equipment prior to and after its use to ensure that it is in good working order and if necessary completes required engineering report as needed
- Previous experience working as a line cook, pantry cook
How to write Attendant Housekeeping Resume
Attendant Housekeeping role is responsible for training, basic, events, insurance, reporting, immigration, security, communications, english, transportation.
To write great resume for attendant housekeeping job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Attendant Housekeeping Resume
The section contact information is important in your attendant housekeeping resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Attendant Housekeeping Resume
The section work experience is an essential part of your attendant housekeeping resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous attendant housekeeping responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular attendant housekeeping position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Attendant Housekeeping resume experience can include:
- Manual labor experience required
- Cleaning wiping down TITO’s, ATM and other equipment as assigned
- Keeps all service elevator landings, stairwells and linen storage rooms clean by sweeping, mopping and dusting the areas
- Report any damages or maintenance problems to the Housekeeping Manager, Assistant Housekeeping Manager, Floor Leads & Housekeeping Office Coordinator
- Maintain housekeeping supply storeroom by organizing new supplies upon delivery and restock of floors
- Use correct cleaning chemicals for designated surfaces, according to the hotel regulations and hotel requirements
Education on an Attendant Housekeeping Resume
Make sure to make education a priority on your attendant housekeeping resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your attendant housekeeping experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Attendant Housekeeping Resume
When listing skills on your attendant housekeeping resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical attendant housekeeping skills:
- Read, write and verbally communicate effectively with team, guests and hotel
- Incredible Customer Service & Excellent teammate
- Experience our hotels as a guest through the complimentary room program
- Morning shifts start as early as (6am – 2:30pm)
- Evening shifts range within the hours of (2:30pm – 11pm)
- Maintain hallways, reporting maintenance issues and special cleaning assignments (i.e. carpet cleaning or repainting areas)
List of Typical Experience For an Attendant Housekeeping Resume
1
Experience For Housekeeping House Attendant Resume
- To understand and follow all the objectives, standards, policies and procedures outlined by the Executive Housekeeper in her absence by Housekeeping Managers
- Maintains service area landings and closets
- Picks-up and delivers guest, supervisor and room attendant request items
- Gives assistance to Housekeepers in moving heavy objects in guest rooms, assists with any requests from the housekeeping management and supervisor team and clean and spot carpet stains
- Work, weekend, nights and holidays
- Stand or walk for an extended period or for an entire work shift. Requires frequent bending, reaching overhead and squatting. Lift, carry, and place objects weighing up to 30 lbs
2
Experience For Evs Attendant / Housekeeping Resume
- Make guest room beds
- Perform all the functions of a Room Attendant and Houseperson as needed and warmly greet all of our guests
- Change linens, turn-down bed
- Clean, dust, wax, scrub, polish, vacuum and service hotel lobby daily in accordance with hotel procedure
- Clean and maintain employee locker rooms, restrooms and cafeteria
- Clean and maintain all private offices
- Clean and maintain area outside of the hotel used for guests and employees
- Clean and maintain all public restrooms
3
Experience For Housekeeping Turndown Attendant Resume
- Set up and maintain complimentary wine hour reception on a daily basis
- Use designated chemicals, supplies and equipment to clean various floor surfaces. Remove debris from elevator tracks
- Provide time delivery of any items requested by guest. Retrieve items from guests’ rooms and return to proper storage areas
- Ensure security of guestroom access, supply closets and hotel property
- Clean designated areas with proper chemicals, tools and equipment: guest room floor corridors, floor closets, service corridors, elevators, tracks and landings, stairwells, and ice machine/vending areas
- Maintain cleanliness and organization of the department at all times
4
Experience For Pfister Housekeeping Desk Attendant st & nd Shift Resume
- To service all men's and ladies' public restrooms in lobby areas
- Services both men's and ladies' associate locker rooms
- To care for the corridors and floors throughout the hotel
- Ensure that all wet floors are dried and do not require the ‘Wet Floor’ sign
- Replenish amenities, linens and supplies in guest room
5
Experience For Housekeeping Guest Room Attendant Resume
- Dispose of trash and recyclables in accordance with the hotel’s green guidelines
- To be fully aware of the work schedule and adequate notice is given if all work cannot be carried out
- To report any complaints, accidents, equipment malfunction, maintenance faults, suspicious persons, safety hazards or other incidents immediately to the supervisor or the duty Manager
- To ensure that strict control is carried out when receiving and returning work equipment. E.G. Keys or cleaning equipment. Where appropriate is responsible for the upkeep of any equipment. Loss of any piece of equipment E.G. Keys to be reported immediately to the supervisor
- To respond to answering pager and carried out any request within the 10 minutes standard
- To be responsible for the worksheet assigned and ensure that all requests are correctly logged and all rooms are cleaned and signed off to the standard required
- To follow the Health and Safety manual handling and COSHH procedures closely
6
Experience For Housekeeping Uniform Attendant Resume
- Any lost property found to be taken immediately to the Housekeeping Office to be recorded with all relevant information to ensure safe return to the owner
- To ensure that all areas assigned are cleaned and maintained to the required standard this includes during refurbishment programmes areas as walls, doors and all fixtures and fittings. This also includes guest bedrooms and bathrooms, guest corridors, skirting and furniture, fixtures, coverings and fittings
- Greets and Interacts with guest by providing directions and information
- Performs daily/weekly/monthly/quarterly deep-clean projects as assigned by manager, such as (mattress flipping, furniture moves, etc.), as needed
- Dispose of trash and recyclables in accordance with the hotel's green guidelines
- First Aid/CPR is an asset
- Keeps all guest corridors neat, vacuumed and dusted. Makes sure mirrors, furniture, floors, elevators and doors are clean and mark-free. Keeps all service elevator landings, stairwells and linen storage rooms clean by sweeping, mopping and dusting the areas
- Stocks linen closets and cabinets daily with supplies and amenities. Empties trash and dirty linen from guest room floors
List of Typical Skills For an Attendant Housekeeping Resume
1
Skills For Housekeeping House Attendant Resume
- Handles guest complaints by following the instant pacification procedures, ensuring great guest satisfaction
- Wash and dry laundry following proper procedures
- 401(k) Retirement Matching Plan
- Pick up and delivers guest request items on a timely basis such as Irons, Ironing boards, Cribs and Roll-aways
- Respond to guests’ requests such as delivery of housekeeping supplies (e/G. linens, cots, etc.) in a timely and efficient manner
- Clean other designated areas such as public restrooms, fixtures, vending areas, storage areas, and other public areas for assigned floors
- Provide T.D service according to SOP’s
- Maintain inventory in the Housekeeping closets
- Flexible schedule including the ability to work weekends and holidays
2
Skills For Evs Attendant / Housekeeping Resume
- Notify supervisor when service is complete. Report any room unable to be serviced to supervisor according to established procedures
- Inspect room linens before placing in rooms
- Thorough cleanliness and sanitation of guest rooms (including bathrooms, balconies, and room furnishings)
- Provide the guest with turndown; meeting all Omni Bedford Springs standards
- Follow all training procedures set forth by OSHA requirements
- Wipe down all surfaces of ice machine/vending areas
- Ensure nothing is stored in stairwells
- Inspect condition of all furniture for tears, rips, stains and report damages to managers. Check for any missing items, dust and polish all areas
- Empty trash containers in public areas, service areas into proper containers at the loading dock
3
Skills For Housekeeping Turndown Attendant Resume
- Cleans public areas of the hotel including guest corridors, stocks closets and storage areas with clean linens and supplies
- Assists room attendants as required. Helps move beds and furniture, switching mattresses, removes or hangs window drapes
- Picks up and delivers guest request items on a timely basis such as irons, ironing boards, cribs and rollaways beds
- Clean guest rooms according to Omni’s standards for Room Attendants
- Meals on duty and laundered uniforms
4
Skills For Pfister Housekeeping Desk Attendant st & nd Shift Resume
- Provide turndown service according to established brand or hotel standards and procedures such as turning down linens, closing drapes, filling the ice bucket, refresh amenities, etc
- Report, turn-in and/or log all lost and found items according to established procedures
- Maintain the organization of the laundry room
- Follow all safety and OSHA regulations and other applicable state and local regulations
- Use daily checklist to complete projects as assigned
5
Skills For Housekeeping Guest Room Attendant Resume
- Highly competitive salaries and incentives
- Educational assistance programs and access to E-Cornell University online courses at discounted pricing as well as in-house training workshops for all employees
- Choice of dental insurance or medical cash plan, as well as a life insurance
- Team of friendly, warm, professional and very upbeat employees
- Discount and pretax deductions for public transportation through Marta
- Computer and ITouch knowledge
- Complimentary room nights at other Four Seasons Hotels and Resorts
6
Skills For Housekeeping Uniform Attendant Resume
- Keep all guest corridors neat, vacuumed and dusted. Make sure mirrors, furniture, floors, ashtrays, elevators and doors are clean and mark-free. Keep all service elevator landings, stairwells and linen storage rooms clean by sweeping, mopping and dusting the areas
- Move racks of clean Rooms linen to Guest Room floors. Stock Linen Storage Rooms and Armoires daily with supplies and amenities. Empty trash and dirty linen from guest room floors
- Assist Housekeepers as required. Help move beds and furniture, turns mattresses, removes or hangs sheers and drapes
- Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in the Employee Handbook
- Remove all dirty linen from assigned Room Attendants’ carts and closets and transport to laundry
- Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction
- Keeps all guest corridors neat, vacuumed and dusted
- Maintain cleanliness in the Guest rooms and floor
7
Skills For Housekeeping Suite Attendant Resume
- Maintain the cleanliness in public areas
- Respond and complete guest requests
- Complete the T.D. assignment sheet
- Remove room service trays from guest rooms
- Maintain cleanliness the public restrooms
- Able to maintain a 4 – diamond level of service
- Respond timely to guests’ special requests for miscellaneous items ie: cribs, cots, extra towels etc
8
Skills For Housekeeping Night Public Attendant Resume
- Collect dirty linen, garbage and recyclables from Room Attendants’ carts and closets
- To service pool deck areas
- Retrieve soiled linen and garbage from Guest Rooms and Room Attendants carts and/or storage closets to dispose of through the linen chute or dumpsters
- Deliver guest amenities or special requests to guest rooms (i.e. rollaway beds, baby cribs, refrigerators, toothbrushes/toothpaste)
- Clean stairwells, elevators and hallways free from debris and room service trays
- Respond to guest complaints, requests and ensure corrective action is taken to achieve complete guest satisfaction
- Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel towers, as directed
- Responsible for the cleaning of lobbies, elevators, public area restrooms, employee locker rooms, guest corridors, Spa and Fitness Club, and other rooms division areas
9
Skills For Housekeeping Outdoor Attendant Resume
- Practice safety standards at all times including constant awareness of safety hazards (for example, broken glass, frayed electrical chords, leaks, broken locks, and suspicious persons) and report to the appropriate departments
- Reports to work on time and according to posted schedule; follows procedures for clocking in and out, completion of time edit sheets, and PTO request forms if applicable
- Ensure security of any assigned keys and radio
- Review assigned area and complete general removal of all trash debris on floors
- Check assigned floor closets at all times to ensure the supplies are all there. Stock if necessary
- Place linen in each guest room for the room attendants & remove all dirty linen from room
10
Skills For Attendant, Guest Room-housekeeping Resume
- Remove all dirty linen from assigned Room Attendants rooms/closets/carts and place in laundry chute
- Always check for any debris in hallways, remove right away when necessary
- Remove dust from all hallways
- Remove dust and smears from house phones and re-position properly
- Remove dust, dirt, marks and fingerprints from doors, door frames and marks off base of doors
- Remove stains, scuff marks and dust from baseboards, ledges and corners
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