Housekeeping Attendant Resume Sample
Trycia Langworth
90129 Hudson Orchard,
Detroit,
MI
+1 (555) 539 9797
Work Experience
Housekeeping Attendant
12/2015
-
PRESENT
Phoenix, AZ
- Detail cleaning, mopping, , sweeping, emptying trash, replacing trash liners, wipeing down areas, cleaning up spills and fluids, floor maintenance and other miscellaneous cleaning functions
- Maintain good business relations with employees and managers in other departments
- To report any breakage’s and lose to your team leader
- Detail cleaning, mopping, sweeping, emptying trash, replacing trash liners, wiping down areas, cleaning up spills and fluids, floor maintenance and other miscellaneous cleaning functions
- Interact in a professional manner when dealing with building staff, clients, guests, supervisors and co-workers
- Work a varied schedule to include mornings, evenings, weekends and holidays, required
- Able to work in the cleaning of the rooms, in the cleaning of public areas or in the laundry accordingly to the hotel’s operationnal needs, company standards and guarantee highest quality
Housekeeping Attendant, Housekeeping
12/2009
-
10/2015
Phoenix, AZ
- To keep all equipment clean, tidy and well maintained
- To have a complete understanding of the different cleaning products and tools under use
- To carry out special jobs, projects, tasks according to the needs of the hotel
- Able to report damage or missing items to the supervisors
- To report and delivery to the supervisor any lost and found property in the rooms, public areas or back of the house
- Able to work in high cleaning in the rooms and public areas
- To attend special guest requests in a courteously and promptly manner
- To be ready to give a personalized experience to our guest
Housekeeping, Housekeeping Attendant
03/2005
-
08/2009
San Francisco, CA
- To attend daily briefings, and participate in a proactive way
- Able to work for the winter season until the end of April 2018 when Vail Mountain closes
- Able to work 8am-4:30pm
- Cleans and maintains patient care, staff and visitor areas
- Performs terminal cleaning procedures of patient rooms
- Dusts furniture, woodwork, equipment and dust-mops floors
- Gathers and disposes of trash and waste materials
- Wet-mops rooms, halls, stairways and public areas
Education
University of Mount Union
1999 - 2004
Engineer's Degree in Health
Professional Skills
- Soft Skills: Good verbal and written communication skills, time management skills, organization skills, can-do attitude, sense of urgency, and strong work ethic
- Demonstrated excellent organizational and prioritizing skills
- Having an experience in similar position for at least 12 months with a great interpersonal skills and good level of physical fitness
- Strong communication skills and service passion
- The ability to project a professional image at all times through personal presentation / interpersonal skills
- Demonstrated team player with commitment to provide excellent service and exceed guests’ expectations
- Provide assistance to all positions and communicate effectively with others to enhance guest and members experience
How to write Housekeeping Attendant Resume
Housekeeping Attendant role is responsible for communications, interpersonal, customer, training, security, immigration, reporting, insurance, events, health.
To write great resume for housekeeping attendant job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Housekeeping Attendant Resume
The section contact information is important in your housekeeping attendant resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Housekeeping Attendant Resume
The section work experience is an essential part of your housekeeping attendant resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous housekeeping attendant responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular housekeeping attendant position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Housekeeping Attendant resume experience can include:
- Ensure cleaning equipment, machineries and tools are in good working conditions, maintained and operated correctly and deficiencies are reported for repair
- Prioritizing and organizing
- Checks that equipment is in good working order, informing the Floor or Head Housekeeper (depending on the hotel) of any anomalies
- Ensure that maintain all cleaning tools etc. in good condition. Returning them to their original stores to avoid any delay for the next shift
- Experience working at a 4 or 5 star hotel in Housekeeping
- To attend the daily briefing prior to starting to work
Education on a Housekeeping Attendant Resume
Make sure to make education a priority on your housekeeping attendant resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your housekeeping attendant experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Housekeeping Attendant Resume
When listing skills on your housekeeping attendant resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical housekeeping attendant skills:
- Co - operate and communicate with other associates, supervisors and management to ensure effective team work and high morale
- Executes assigned tasks effectively and efficiently
- Clean public and employee restrooms and showers, including stocking bathroom with adequate paper goods and soap, cleaning all surfaces, and emptying trash
- Previous experience in Housekeeping
- To participate in the multi skilling philosophy of the department
- One year of housekeeping experience
List of Typical Experience For a Housekeeping Attendant Resume
1
Experience For Housekeeping Attendant Sharp Memorial Hospital Resume
- Continuous liaison with the Chief Engineer to ensure that all plant and equipment is maintained and in good working order
- Demonstrate proper organization or placement of chemicals, linens, amenities and other supplies in Housekeeping pantries
- To coordinate with the Guest Service and the Butlers prior to entering the suites
- To have good knowledge of all hotel facilities, facilities, hours of operation, Restaurants, shops and function rooms
- Maintains Equipment’s and guest Supplies neatly and in good condition
- Works as part of a team and communicates with other departments as per hotel procedures to ensure excellent quality and service
- Replenish supplies such as chemicals, paper goods, and bathroom itemsand keep supervisor informed of need
2
Experience For Housekeeping Attendant, Housekeeping Resume
- At least six (6) months experience in a housekeeper, janitor, or cleaning job is required
- Cleaning assigned suites and bathrooms thoroughly up to the required standard, replenishing guest supplies, and attending to guest requests
- Cleaning of guest room windows
- Lifting - Up to 50lbs
- Pulling - Over 50lbs
- Picking laundry on the floors
- Assist Laundry Attendant in Laundry with loading & unloading the washer-dryers and assist in folding of all bath towels including towels from the Spa
- Provide assistance to guests and members regarding the timing of the supporting acts and headliner acts
3
Experience For Housekeeping, Housekeeping Attendant Resume
- Maintain best practices in maintaining cleanliness in bussing services
- Request flowers for special occasions and provide embroidery for special linen (wedding and pampering)
- Cleans kitchen and dining room after each meal in the ICF and day/work areas; disinfects all dining room furniture and other surfaces
- Attend Housekeeping maintenance requests ensuring rooms are delivered on time and with a high standard
- Assist in monitoring daily operating supplies, inventory, requisition & delivery
- To report any malfunction in suites or assigned areas to the Engineering via Housekeeping Coordinator
- Completes and maintains all job performance requirements and standards as established in Career Ladder Program, including disciplinary action section
- To report to your team leader / office coordinator any damaged fixtures and fittings which need replacing
- To report to your team leader / office coordinator any guest comments/suggestions or complaints as laid down in the Hotel standards / Training File
4
Experience For Handy Person / Housekeeping Attendant Resume
- Complete any assigned tasks given by Housekeeping Supervisor &/or Manager
- To ensure periodic special cleaning are carried out as per schedule
- To coordinate with Housekeeping Order Taker for all maintenance work
- To coordinate with Housekeeping Order Taker for lost and found
- Clean & preparation of rooms requiring service
- Check Equipment, ensure regular service is carried out, Cleaning supply and Guest Amenities are stored correct
- Arrange and follow up special cleaning schedules for Outlets etc
- To collect the section key against signature and room report from the Housekeeping office and return them at the end of the shift
5
Experience For PM Housekeeping Attendant Resume
- Adherent to Irving Plaza dress code policy
- Dust entire room and ceiling, remove cobwebs
- Clean all bedding (pads, blankets, bedspreads, throws (scarf), pillows, shams, pillow protectors, bedskirt)
- Perform a thorough inspection of the mattress, box spring, bed frame and headboard
- Dusts furniture, equipment, walls, and light fixtures; cleans and maintains housekeeping equipment
- Compliance with established departmental environmental standards and assistance in developing improved methods and standards for the Hotel overall
- Promote a positive overall impression of the property and provide the necessary service of ensuring clean and comfortable rooms for guests
- Responsible for cleaning assigned guest rooms in accordance to company standards to ensure the highest level of cleanliness
- Report for duty punctually, in prescribed uniform & grooming standards
6
Experience For Kitchen Hand / Housekeeping Attendant Resume
- Responsible for assisting guests in the venue with a knowledgeable and friendly manner
- Proper mixing and use of chemicals
- Report building damage and faulty equipment
- Sweep and hose down patios and building exterior
- Order housekeeping supplies
- Report to your Supervisor / office coordinator any damaged fixtures and fittings which need replacing
- This replacement requisition is for an evening shift, on-call EVS Attendant
- Employee is required to work alternating weekends
- Proper usage and maintenance of various cleaning equipment
7
Experience For Best Western Plus-hotel Housekeeping Attendant Resume
- Safety procedures for various tasks, use of equipment and operation of various pieces of cleaning equipment, floor machines and vacuums
- Knowledge in proper chemical handling
- 3-part retirement plan with matching
- Clean, dust and polish fixtures and walls as needed, including cafeteria tables/chairs
- Accountable for room readiness & cleanliness including maintenance
- Identify guest’s needs by taking their interests and complaints seriously
- Housekeeping attendant in Jumeirah property
- To check all facilities such as furniture’s, fixtures, and report any damages or missing items to the Team Leader and the Coordinator to follow up
8
Experience For PM Spa Housekeeping Attendant Resume
- Attends educational programs and in-service meetings as required
- Cleans and maintains public areas
- To report any loss, damaged or badly soiled linen to the Assistant Laundry manager or your team leader / office coordinator
- To report to your team leader / office coordinator any maintenance faults or hazards in bedrooms, bathrooms, corridors or equipment immediately
- To report any suspicious person(s) or packages immediately to the duty housekeeper or office coordinator
- To carry out any other reasonable task as requested by your team leader / office coordinator, e.g., Public areas
- Able to perform a variety of highly detailed tasks throughout a single shift
- Basic ability to comprehend English language sufficient to understand and communicate information for reasons such as safety and security, eg. product safety labels and emergency instructions
9
Experience For Seasonal Housekeeping Attendant Resume
- Able to work in the cleaning of the rooms, in the cleaning of public areas or in the laundry accordingly to the hotel’s operational needs, company standards and guarantee highest quality
- When assigned to laundry, monitor laundry supplies and equipment to ensure they are sufficient and in working order. Operate washers and dryers according to hotel standards and manufacturers’ guidelines. Receive soiled linens and inspect for damaged or stained items. Fold and store clean linens, report damages to supervisor
- Keeps all guest corridors and public area neat, vacuumed and dusted. Makes sure mirrors, furniture, floors, ashtrays, elevators and doors are clean and mark-free. Keeps all service elevator landings, stairwells and linen storage rooms clean by sweeping, mopping and dusting the areas. Removes all trash from areas
- To know hotel’s policy relating to fire, hygiene, health and safety
- Responds to guest requests and inquiries while in the lobby. Can answer guest questions and direct them to the areas they desire to be in
- Cleaning of food storage areas including fridges, cool rooms and dry goods stores (and organization), ensuring that principles of food hygiene are being observed; report any hazards or problems to Executive Chef
10
Experience For Housekeeping Attendant / Housekeeper Resume
- Cleaning of the cutlery, plates, sink area and buffet of the employee restaurant
- Remove rubbish regularly, ensure that kitchen and waste areas are free of refuse. Clean industrial bins on a daily basis
- Clean all assigned residences and/or common areas including: dusting, making beds, soiled linen removal from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, kitchen cleaning, inside window cleaning, replenish rooms with supplies
- Update and record all cleaned residences
- Release check out rooms through the telephone system as clean & vacant
- Process maintenance requests through Espresso service to make sure that there is follow up in a timely manner
- Perform tasks as directed by the Supervisor in pursuit of the achievement of business goals
- Complete turndown service at night to prepare them for bedtime and is in accordance with the high standards of the property
List of Typical Skills For a Housekeeping Attendant Resume
1
Skills For Housekeeping Attendant Sharp Memorial Hospital Resume
- Ensure cleaning equipment is maintained in effective working order, report any faults or repairs required to the Head Chef
- Previous Housekeeping experience for a Luxury brand
- Strong focus and understanding on workplace safety
- 1-year work experience interacting with people in a positive environment
- Hotel Housekeeping experience desirable
2
Skills For Housekeeping Attendant, Housekeeping Resume
- Good level of English Language essential
- Operate floor machines and vacuums
- Work experience in hotel operations
- One year experience in a 5 property
- To have a good knowledge of all the different types of Rooms, Hotel facilities, hours of Operation, Restaurants, Shops and Function Rooms
3
Skills For Housekeeping, Housekeeping Attendant Resume
- Participates in the multi skilling philosophy of the department
- Experience in the same position
- Languages: good spoken English
- Promotes and demonstrates LEGO’s and Merlin’s culture and core values through words and actions
- Operates with the highest level of customer service and attention to detail, ensuring compliance to the hotel policies and procedures
- Prepare work areas prior to events and arrange equipment, and furniture for functions
- 6) Follows all St Regis and Marriott Brand Standards in regards to Safety, Security, Guest Experience and branded collateral
- Takes note of all guest requests and ensures that the goods or services are delivered
- Serve as a resource of information for all Guests and Members regarding their experience in the music area
4
Skills For Handy Person / Housekeeping Attendant Resume
- Cleaning, sanitation and storage of all cutlery, crockery, kitchen equipment and appliances, using industrial washing machines or hand washing as appropriate
- Reading, understanding, and writing instructions and order forms
- Cleaning of walls, floors and general kitchen work spaces, working to cleaning schedule as prescribed for the area
- Collecting of and the putting away of the morning deliveries
- Cleaning carpets, waxing floors, and disinfecting floors
- Handling equipment, chemicals and making beds
- Controlling the stock levels of cleaning chemicals and work utensils. To order with chef
- Operating floor machines and vacuums
- Cleaning & preparation of late departure rooms
5
Skills For PM Housekeeping Attendant Resume
- Reading, understanding, and writing instructions, supply order forms, etc
- Changing of soiled linens on beds as needed and remaking beds following the property standards
- Handling equipment and chemicals
- Cleaning lobby, cafeteria, restrooms and offices
- Dusting furniture, wall décor, ledges, desks, sills, light fixtures, etc
- Describe Motions - Bending, kneeling, pushing, pulling, reaching above and below shoulder height, standing, walking and climbing a latter to a maximum of 10ft
- Clean building floors by sweeping, mopping, scrubbing and/or vaccming
6
Skills For Kitchen Hand / Housekeeping Attendant Resume
- To work on a rotation basis with the housekeeping, ensuring guest satisfaction and adhering to the standards required by the hotel
- To check public areas facilities, furniture and fixtures and report any damages or missing items to the Team Leader and Housekeeping Coordinator
- To reports any malfunction in public areas to the Engineering via Housekeeping Coordinator
- To report any malfunction in suites or assigned areas to the engineering department via Housekeeping Coordinator
- To reports any malfunction in public areas to the engineering department via Housekeeping Coordinator
- Prepare and distribute the Morning and Evening work assignments for all the Room Attendant & Public area Attendants
- Wash windows, walls, ceilings, partitions, and woodwork, waxing and polishing as necessary
- Carry out spring cleaning of the bedrooms & bedrooms
- Responsible for the adherence to Standard Operating Procedures (SOP’s) related to the Housekeeping department
7
Skills For Best Western Plus-hotel Housekeeping Attendant Resume
- General maintenance and cleaning of the loading dock
- Physical requirements: moderate physical effort, moving furniture and the use of hand or lightweight powered cleaning equipment
- Responsible for following the standard operating procedures
- 1) Is responsible for keeping and compiling of all job logs and guest requests logs
- 3) Assists in the counting of items for stocktaking
- To clean each room assigned thoroughly, making the necessary arrangement in guest rooms and replenishing linen and guest supplies
8
Skills For PM Spa Housekeeping Attendant Resume
- To do special general cleaning in guest rooms as per Housekeeping schedule and occupancy level
- To clean assigned area or outlet thoroughly, making the necessary arrangement, replenishing linen and guest supplies in specific areas
- 2nd position. Environmental Services Department. Carpet extraction, floor scrubbing, routine deep cleaning tasks
- Service guest rooms using cleaning agents and equipment in adherence to department policies
- Proper use and maintenance of various cleaning equipment, such as but not limited to floor machines, vacuums, carpet cleaners, waxing machines, and buffers
- Proper use and maintenance of various cleaning equipment such as, but not limited to, floor machines and vacuums, carpet cleaners, waxing machines and buffers
- Types, usage and mixing of chemicals and various cleaning supplies
- Learn and perform proper lifting techniques
9
Skills For Seasonal Housekeeping Attendant Resume
- Learn and follow sanitary and safety standards relating to disease and infection control
- Lift and carry cleaning equipment
- Proper use and maintenance of cleaning equipment such as vacuums, carpet cleaners, and buffers
- To ensure all lost and found items are handed over to the Housekeeping Coordinators office immediately
- To ensure proper turn down service is given as per the standard operating procedure
- To adhere the hotel’s policy relating to the fire, hygiene, health and safety
10
Skills For Housekeeping Attendant / Housekeeper Resume
- To ensure all lost and found items are handed over to the Housekeeping Coordinator immediately
- To ensure proper turn down service is given as per the standard operating procedure at all times
- To respond to any changes in the Housekeeping function as dictated by the company, hotel or the industry
- Warmth, care and genuine enthusiasm when dealing with guests and internal customers
- An understanding of Workplace Health & Safety requirements
List of Typical Responsibilities For a Housekeeping Attendant Resume
1
Responsibilities For Housekeeping Attendant Sharp Memorial Hospital Resume
- Performs deep cleaning and changing of soft furnishings as required
- To fill out the Housekeeping attendant’s reports correctly, showing the room status and time cleaned
- Sweeps and hoses down patios and front entrance walks; cleans building exterior; washes windows
- Dusts and disinfects all dining room furniture, equipment, walls, light fixtures and other surfaces daily
- To follow up special cleaning schedule
- To report maintenance to supervisor/ housekeeping office immediately
- To clean assigned Guest Rooms in accordance with the Department (SOP’s) Standard Operating Procedures
- Report irregularities relating to public areas
- Availability day, evening, night and weekend
2
Responsibilities For Housekeeping Attendant, Housekeeping Resume
- Monitors and controls supplies and amenities, and minimizes waste within all areas of housekeeping
- Reports, turns in, and/or logs all lost and found items according to established procedures
- Clean bathrooms, including bathtub/hot tub/shower, toilet, floor, sink, and mirror
- Check that all appliances are present in the room and in working order (e.g., hair dryer, television and remote, DVD player, microwave)
- Special cleaning of the day to be performed
3
Responsibilities For Housekeeping, Housekeeping Attendant Resume
- Can respond to guests requests regarding facilities within the Hotel
- 4) Attends all training and development courses
- Leadership, Delegation, Coaching, Time Management, Initiative,
- Problem Solving, Goal focused – necessary
- Ensure periodic special cleaning are carried out as per schedule
- Coordinate with Housekeeping Order Taker for all maintenance work
4
Responsibilities For Handy Person / Housekeeping Attendant Resume
- Coordinate with Housekeeping Order Taker for lost and found
- Monitors inventory on maids trolley, restocking it accordingly before shift starts
- Complaint Handling – necessary
- Service guest rooms in accordance to the resorts standards of cleanliness as assigned & upon request
- Deliver guest request items within established time limitations
- Consistently check all public area bathrooms to ensure thorough cleanliness & sanitation are achieved
- To clean all allocated rooms within the time frame
- To ensure allocated Public Areas are maintained and kept clean at all times
5
Responsibilities For PM Housekeeping Attendant Resume
- To ensure guest room are cleaned and ready for new arrival
- To ensure all occupied rooms are serviced before 3:00pm
- To adhere to Health and Safety policies and procedures
- Mops, cleans, waxes, disinfects and maintains all floor finishes; cleans and sanitizes bathrooms; replenishes supplies; scrubs walls, inside windows and ensures excellent sanitary conditions
- Sanitizes beds and turns mattresses weekly; makes beds
- To attend daily briefings for functions and events held in the hotel
- To perform daily assigned tasks in toilets, lifts, back areas, terrace, etc
- To clean and maintain equipment daily
- To assist Guest in Public Areas when required
6
Responsibilities For Kitchen Hand / Housekeeping Attendant Resume
- Ensures Key control procedures are maintained
- Ensures that Pantries and Corridors are kept clean and free of debris at all times. Reports any DND’s, no service requested Rooms etc. to his/her Supervisor
- Perform turndown service as required
- Ensures that Pantries and Corridors are kept clean and free of debris at all times
- Reports any DND’s, no service requested Rooms etc. to his/her Supervisor
- Conduct daily briefings with staff for Functions and events in the Hotel
- Perform daily checks of all outlets, Public Area, Toilets, Back of the House Areas for Cleanliness and maintenance and hygiene
- Report any occupied rooms that have not been used
- Report guest comments or complaints
7
Responsibilities For Best Western Plus-hotel Housekeeping Attendant Resume
- Answer guests requests and resolve guest problems
- Check in lost property immediately
- Dispose of soiled linen down the chute
- Dispose of rubbish in the proper place
- Report and follow up on maintenance orders, report all damages and losses to the Executive Housekeeper or Assistant Housekeeper
- Comply with Lost and found Policy of the Hotel
8
Responsibilities For PM Spa Housekeeping Attendant Resume
- To assist Guest in Public Area as and when required
- To hold regular trainings with Public Area Attendants
- To inform team Leader if flower arrangement and fruit basket needs replenishment
- To report to the Team Leader of any unusual incidents, complaints, un-authorized persons in guest rooms, missing or damage hotel properties and lost & found items
- Maintain cleanliness and organization of Public Area closet; remove trash, wipe down shelves/counters; sweep and mop floor; remove non-floor closet items and transport to proper storage area
- Maintain floor cleanliness using brooms, mops, and/or powered scrubbing and waxing machines
9
Responsibilities For Seasonal Housekeeping Attendant Resume
- To keep all equipment clean, tidy and well maintained as per the Housekeeping Operations Manual, including proper and secure storage
- To have a complete understanding of the different cleaning products and their use
- To report any damaged or missing items to the Housekeeping Supervisor for action and follow up
- To attend a daily line up briefing with the Housekeeping team
- Responsible for stocking linens and guest supplies in appropriate places and to appropriate par levels (this task supports and assists the Room Attendants)
- Adhere to Housekeeping Policies and Procedures
- Inform the supervisor of any additional maintenance, cleaning or repairs that have to be conducted
10
Responsibilities For Housekeeping Attendant / Housekeeper Resume
- Remove debris from concourses, sidewalks, and playing fields
- Load washing machines and fold dried items
- Disinfect equipment and supplies, using germicides.
- To keep all keys signed out in a secure manner and return them at the end of the shift to the Housekeeping Office
- To hand over to the Supervisor /Asst. Manager Housekeeping all Lost and Found Items with full and detailed information
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