Global Training Resume Sample
Stefan Huels
2088 Haley Knoll,
Houston,
TX
+1 (555) 265 0833
Work Experience
Global Training Manager
07/2017
-
PRESENT
New York, NY
- Partner with business functions to design, develop, deliver and sustain global training programs specific to the Commercial area
- Develop solid understanding of current and new processes as they affect the functional end user groups to determine fit/gap of training materials and develop best practice process for inclusion in training materials
- Develop comprehensive knowledge of the key functional competencies and ensure that all training solution are aligned to the development of these competencies
- Work with Functional Subject Matter Experts to understand desired business outcomes and translate them into appropriate sustainable learning solutions
- Coach Functional Subject Matter Experts/Local Trainers in the application of sound Instructional Design and Adult Learning theory to enable their effective participation in the process of creating instructionally sound storyboards and design documents and ultimately training delivery
- Use effective investigative and analytical methods to advise and assist business stakeholders to prioritize learning needs and to identify when a learning and development solution is an appropriate response
- Implement training evaluation tools that evaluate behavioural and business impact - to be customised for specific audience characteristics
- Liaise with Training Manager and other members of training team to drive continuous improvement in all training processes and delivery methodologies
Global Training Coordinator
04/2012
-
01/2017
Houston, TX
- Collect monthly info about new/archived courses for announcements and regional Training Coordinator communication
- Publish minor course updates
- Manage the Global video collection
- Analyze video results and look for trends we can share with end users and stakeholders
- Help set up and maintain global learning plan
- Record WebExes, when needed
- Assist with knowledge articles, templates , and running reports
Global Training Administrative Assistant
03/2007
-
03/2012
Philadelphia, PA
- Design and embed a variety of blended learning strategies in all training programmes, to be implemented before, during and after the training event, that promote application of new learning back on the job
- Training Tactics: Support area sales/field service/marketing organizations in identifying areas of need. Execute existing programs to address skills needs
- Training Delivery: Lead a team that executes training programs and delivers in a classroom or field based setting. Where appropriate, support global programs and deliver to Areas in their entirety but with special emphasis on area of need
- Run and analyze consumption reports to help prioritize roadmap
- Review survey results to help prioritize roadmap
- Publish bi-annual reports for audits
- Maintain course catalog
Education
Upper Iowa University - Cedar Rapids Center
2003 - 2007
Bachelor's Degree in Marketing
Professional Skills
- Advanced Project Management skills; proven experience adhering to and delivering on project plans
- Excellent project management skills and ability to manage multiple priorities
- Fluent in English with strong communication, presentation and training skills
- Excellent strategic planning and organizational skills
- Thought partnership & strong problem solving skills
- Strong computer skills, including Microsoft Word, Excel, and Access
- Strong interpersonal and leadership skills, ability to work with external KOL’s
How to write Global Training Resume
Global Training role is responsible for training, research, planning, microsoft, presentation, english, powerpoint, excel, events, retail.
To write great resume for global training job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Global Training Resume
The section contact information is important in your global training resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Global Training Resume
The section work experience is an essential part of your global training resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous global training responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular global training position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Global Training resume experience can include:
- Collaborating effectively across organizational boundaries
- Good understanding of user (or customer) experience initiatives and processes
- Audit current global training program procedures, knowledge, skills and proficiencies of the client Global Guard Services and GSOC Programs
- Updating training plans as they progress based on feedback & experience
- Ensure effective sustainment and delivery of training courses (planning, scheduling, material preparation, invitations, evaluation, improvement suggestions)
- Incorporate mechanisms for evaluating and measuring effectiveness of training
Education on a Global Training Resume
Make sure to make education a priority on your global training resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your global training experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Global Training Resume
When listing skills on your global training resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical global training skills:
- Strong research skills, advanced skills in various Microsoft applications such as Word, Excel, and PowerPoint
- Vendors are necessary; this requires strong and effective communications and presentation skills
- Balance multiple tasks and effectively prioritize workload in a fast-paced environment
- Strong analytical skills for GMT training technology support
- Coaching Skills/Ownership mindset/self-starter attitude
- Highly developed skills in facilitating training
List of Typical Experience For a Global Training Resume
1
Experience For Global Training Manager Resume
- This role requires previous experience in Enterprise Training
- Strong knowledge of the fundamentals of anti-financial crime and conduct of business regulations
- Establish/revise and track relevant metrics; monitor effectiveness of training program via established program metrics
- Supporting projects regarding the implementation of global training concepts
- Assisting in assessment of further training needs and prepare and implement training concepts in agreement with business functions leaders
- Supporting of design new qualification competence fields and modify existing ones based on continuous qualification profiles needs
- Coordinating internal and external resources as needed
- Support regional training coordinators with certification reporting
2
Experience For Global Training Coordinator Resume
- Assist in analyzing certification results
- Drive the vision and strategy for enabling content development across a global, multicultural audiences
- Partner with other leads in Customer Operations and HRBPs to evolve specific learning objectives and goals for new and current employees
- Drive forward-thinking solutions to scale knowledge transfer across both internal teams and external vendors in multiple office locations
- Maintain global training roles in WebCAT
3
Experience For Global Training & Change Lead Resume
- Responsible for most up-to-date curriculum development and training options within AWS and our partner channel
- The ability to drive continuous improvement within the operational delivery of learning and development
- Profound knowledge in Training & Education formats and techniques (dental or med-tech)
- Master the full learning channel mix for the optimal didactic results with a customer segmented approach
- Master the full learning channel mix, online & offline for optimal didactic results with a segmented customer approach
- Of training to a remote and distributed organization
4
Experience For Director, Global Training Resume
- Cost/benefit analysis, budgeting, etc.) to division management, to sister division management and possibly to
- Develop Bose Professional global training strategy
- Hire and manage team of ControlSpace Subject-Matter Experts for content development, training and technical support functions
- Hire and manage contract employees and services as needed to support training development
- Oversee implementation and continuing maintenance as required for a web based Knowledgebase
- Manage the daily utilization and maintenance of the LMS including
- Assist with Confluence templates, and possible set up
- Conduct peer reviews and quality checks on course content
- Facilitate third party certification program
5
Experience For Global Training Specialist Resume
- Collate trainer feedback, update content slides and post to Confluence space
- Interview trainers to gather feedback on materials
- Facilitate global certification program
- Design, develop and execute the strategy for a comprehensive, role-based global Compliance training initiative while aligning to Citi’s core initiatives, business priorities and regulatory requirements. This includes developing the compliance training strategy for Citi businesses across products, regions and functions
- Oversee the coordination with Citi Learning and Development and HR Shared Services to ensure the efficient and coordinated execution of annual compliance training plans across Citi’s businesses, products, regions and countries
- Training – run the bank function that can perform sustainable, repeatable training to a global COB audience utilizing a blended training approach and create high quality KYC training materials in line with Policy
- Organisation design, set-up and subsequent management of the run the bank COB training teams for Region
- Oversight and co-ordination of the regional training book of work, Monitor the administration of KYC training programmes including the provision of appropriate management information
6
Experience For Director, Global Training Design & Delivery Resume
- Ensure that the invoicing process for your events is complete in an accurate and timely manner
- Extensive knowledge of communication techniques and methodology
- Collate the results from the pre-course surveys and present the results to the project manager
- Act as the central point of contact for any client or participant queries
- Effectively partners with all levels of management to develop and implement innovative new training practices and programs to align with and leverage Magna’s priorities and scale
- Lead and manage cross-regional training employees responsible for on-boarding, role training and learning & development
- Develop and monitor outcome based metrics to track training impact and adjust training content and delivery as necessary to improve metrics
- Leads and supports the development and operation of the Magna Training Centre’s globally
- Measure and Assess User Training Needs
7
Experience For Director, Global Training & Artistry Resume
- Perform needs analysis to inform learning solutions
- Leads Implementation (facilitates) and monitors US acceptance and delivery of learning solutions
- Evaluate and report learning outcomes
- Stores and updates all learning content within their responsibility (Content Management)
- Collaborate across all functions and with stakeholders at all levels to develop and deliver learning solutions
8
Experience For Global Training Administrative Assistant Resume
- Measure ROI of learning solutions
- Partners with the business unit and/or office to identify and train SMEs to design and implement refresher, new process and new systems training
- In online digital engagement tools and initiatives with focus on IT enabled services
- Develops materials for broad application (face-to-face or virtually)
- Self-motivated, determined, and able to work under own initiative
- Manage relationships within the training network and within the business unit/office to ensure that communication at all levels is effectively attaining the company's goals. Cooperatively work with HR partners to identify and address training gaps, when discovered
9
Experience For Bioproduction Global Training Manager Resume
- Develop and monitor outcome based metrics to track training impact and adjust training content and delivery as necessary to improve metrics. Ensure compliance training meets all necessary guidelines. Source solutions when training is not meeting the immediate needs and goals of an office/business unit
- Define and execute an on-boarding strategy and program content across Customer Operations to enable new employees and scaled partners to develop an understanding of our team’s values, policies, and processes
- Establish team goals and mission statement aligned with the vision and strategy of the Customer Operations Team
- Work with sites to address GMT sustainment follow-ups (e.g. update job roles, activate modules not yet activated, address job roles not being used, map reconciliation gaps and assignment of advanced competencies, etc.)
- As needed, facilitate follow-up discussions with Site Training Leaders and Site Training Administrators if they have questions on GMT Stewardship Reporting and “Four Expectations”
- Provide troubleshooting support and help answer questions from Site Training Leaders and WebCAT Administrators for GMT WebCAT use
- Interface with Global GMT Core Team members (Portfolio Managers, GMT Manager) for Training Technology questions and follow-ups
- Provide input, answer questions, and update WebCAT Q&A library, sharing learnings with WebCAT Community of Practice members
- Able to quickly learn training technology applications, e.g. GMT WebCAT
10
Experience For Global Training Project Coordinator Mercer Career Practice Resume
- Provide feedback and look for continuous improvement opportunities for GMT Sustainment work processes
- Lead Purchase to Pay (PtP) work process execution for GMT team
- Provide support for sites who need assistance with new GMT WebCAT functionalities
- Lead GMT Translation work process
- Drive continuous improvement initiatives for the design and use of GMT SharePoint site
- Assist in GMT SharePoint Annual Access Reviews
- Build and execute simple queries, databases, and spreadsheets
- Proficient in the use of Microsoft SharePoint, PowerPoint, Excel, Word and Outlook
List of Typical Skills For a Global Training Resume
1
Skills For Global Training Manager Resume
- Excellent written and oral communication skills in English (any other language is an asset)
- Good communication skills and ability to connect easily with other people
- Leverage NARS makeup artistry authority and advance artistry, selling and service skills
- Detailed planning and time management skills
- Proven training program management experience
- Knowledge and skills necessary to develop, direct and influence training and organizational development
- Experience in software life cycle management and system validation/verification
2
Skills For Global Training Coordinator Resume
- High level of oral and written communication skills required. Presentations (business problems/solutions,
- Experienced in adult learning principles and able to apply them for classroom and sales meeting training
- Proven understanding of the crucial role that T&E plays for Marketing and Sales of Implant Systems products
- Proven understanding of the crucial role that T&E plays for marketing and sales of prosthetic products, particularly in the field of implant dentistry
- Experience of working in a training environment preferably in Financial Services
- Experience in Design - e-literate, training material, designing programmes, materials, activities, opportunities,
3
Skills For Global Training & Change Lead Resume
- Experience in managing and administring various online tools and content management systems
- A proven track record of delivering creative, high energy and participative training courses
- Demonstrated ability to manage and grow global teams, while keeping pace with changing policies and standards
- Work across a global multicultural and multilingual team, tackling problems and designing effective business operations
- Cooperate with InfoComm International to broaden training influence and support InfoComm’s CTS continuing education
4
Skills For Director, Global Training Resume
- Prepare annual training and development plan based on business priorities and training needs surveys
- Resolve conflicting priorities
- Proven track record in an education related function within a matrix organization with direct and dotted reporting lines
- Excel in education, lecturing and project management experience
- Experience from the dental laboratory business or with a fundamental understanding of how the relationship between dentist and dental laboratory works
- Work experience in a fast moving, international and multicultural environment
- More than 3 years experience in training coordination
- Experience in leading organizational change in complex systems
- Experience in measuring business impact of educational programs in support of sales / service / external
5
Skills For Global Training Specialist Resume
- Experience in managing large scope initiatives, projects or systems for commercial organization
- Sales training experience
- Experience in Learning Consultancy/Management
- Experience in corporate investment Banking environment
- Experience with a range of training tools, methodologies and approaches
- Experience in "train the trainer" activities with development of training capabilities within employees
- Work with program managers across the Retail Leadership Development team to create a seamless training experience for participants at all levels
6
Skills For Director, Global Training Design & Delivery Resume
- Leadership experience in Operations, with a deep expertise in the Training domain
- Demonstrated ability to communicate with, influence and present to a variety of audiences, including global cross-functional leaders
- Experience in curriculum building and instructional design
- Work with product managers, technical support groups, and sales to prioritize and manage development of new training modules
- Have used or closely experienced the usage of prosthetic products, implant based and/or tooth based
- Experience in instructional design technology and adult education methodologies
- Demonstrated ability to influence others and execute in a customer-obsessed manner
- Build personal relationships quickly and maintain a strong network
7
Skills For Director, Global Training & Artistry Resume
- Strong presence & high level of maturity
- Experience in translation processes and management
- Commercial experience
- Experience in IT product design initiatives from a non-technical perspective
- Experience with front of room presentation and/or facilitation
- Demonstrated ability to mentor, coach and develop both managers and individual contributors
8
Skills For Global Training Administrative Assistant Resume
- Scheduling and supporting all internal training activities for the Retail Leadership Develop team
- Generating and administering reports to measure and track training activities
- Working to extremely tight deadlines and the ability to maintain focus whilst under pressure
- Coordinating external executive coach payments and contracts
- With your training colleagues, support the identification, definition, design and development of an overarching Training Strategy for Client Service Training
- Cross-functional team ( Design, Development, CtC, Sportsmarketing, Materials, Costing, Planning)
- Design and develop blended learning solutions using e-learning and mobile options
- Conduct benchmarking and drive data driven solutions to scale and improve our training and on-boarding processes
- Provide regular feedback / ongoing internal consulting for continuous improvement of key business initiatives and training solutions
9
Skills For Bioproduction Global Training Manager Resume
- Seasonal Seminar:Create vision, concept and strategy including theme, selling and service direction and launch perspective
- Responsible for planning the logistics of all sales training events
- High flexibility and willingness to work in a fast moving, changing environment
- System strategies - leadership, strategic planning, business development, financial planning, resource
- Assist in the on-going development and refinement of the learning curricula that include
10
Skills For Global Training Project Coordinator Mercer Career Practice Resume
- Guides and supports the key systems (and teams) underpinning Magna’s training processes (PeopleNet)
- Schedule and coordinate training sessions and events (locations, materials, catering, equipment)
- Work with cross-functional teams in assessing and identify training needs and gaps
- Develop training program definition for new training initiatives
- Oversee implementation and continuing maintenance as required for a web based Learning Management System (LMS)
- Work with Global and Regional marketing teams to advertise training activities and achievements
- Support the Business Partner and the Regional Sales Training Teams in the coordination and execution of global and regional sales training courses
- Plan, organize and facilitate training sessions across the areas as well as training materials as needed
- Manage the personnel resources of Training Systems directly and interact with other organizations as
List of Typical Responsibilities For a Global Training Resume
1
Responsibilities For Global Training Manager Resume
- Advanced Microsoft Office skills - proficient in MS Excel (creation of pivot tables, etc.)
- Schedule and coordinate training logistics (managing calendars, securing locations, materials, catering, equipment, etc.)
- Supports the development and certification of Training Professionals by leading client- and corporate required training
- Support the Global Trainers during onsite and offsite meetings
- Explore Training best practices within and outside of Gartner
- Role requires 10 - 20% travel
- Collaborate with Bose Pro Technical Support managers to develop technical support escalation plan
- Provide technical support for NCH LMS clients through inbound and outbound telephone call and emails
- Provide ad-hoc administrative support to Director Sales Training, Training Business Partner and Global Trainers as needed to meet and exceed the needs of our customers
2
Responsibilities For Global Training Coordinator Resume
- Maintain and manage Global Training Intranet, SharePoint Site, and employee database / training assignments associated with Sales Training’s LMS and other e-learning tools
- Manage all logistics associated with Global Training events and meeting preparation. Manage Sales Training inventory including course materials, demo product stock, brochures and literature stock, and training supplies
- Leads all training activities within the assigned sites and serves as the corporate subject matter expert for the line or lines of business assigned
- Ensures Training needs are consistently met at all assigned sites
- Self-motivated and Self-directed (firm, enthusiastic)
- Using Results standard processes and methodology, evaluates learning effectiveness within the classroom through a program of regular observation of Training Professionals and through reviewing their performance data
- Works collaboratively with Account Executives and Client Managers to ensure training material process and currency, communicate learning needs, develop and improve training products and processes
3
Responsibilities For Global Training & Change Lead Resume
- Works collaboratively with the Manager of Quality and Customer Experience and the FACT to develop training solutions and projects identified through evaluation, observation or other data gathering process
- Regularly visits assigned sites for live training observations, inspection and validation of performance and successful execution of training processes
- Leads or participates in other efforts as assigned by the Director, Training and Quality
- Partner with Global Training management to promote and support business objectives; plans; and
- Work with region and country training teams to maximize synergies and ensure alignment between global, region and country objectives
4
Responsibilities For Director, Global Training Resume
- Identify, develop and deliver training curriculums, plans and programs per regional needs at all levels within the commercial organization
- Oversee and support the development and delivery of training programs and materials
- Track training programs & initiatives execution progress and partner with global, area and country teams to implement necessary actions to address gaps
- Partner closely with division and regional marketing organizations to maximize synergies and ensure available materials are in alignment with global strategic direction
- Scheduling and supporting all training activities for ongoing customer training engagements
- Develop training content for new trainings; eLearning, adaptive learning, face-to-face, virtual reality, etc
- Develop training programs and sessions that successfully integrate business and scientific concepts
- Support management of change work process for global training content
5
Responsibilities For Global Training Specialist Resume
- Identifies and provides potential resolutions to problems, project changes, and resource constraints, escalating to management as necessary
- Manage the training competence center
- Develop competences in the training
- Manage training portfolio and calendar
- Participate global training strategy development and deployment
- Participate product development projects (training part)
- Deploy face-to-face trainings in customer locations and global training centers
- Work with global solution builders and account teams to execute strategic training plans within our customer base
- GMT WebCAT Support for Global Operations, Supply Commercial, and Global Logistics Optimization
6
Responsibilities For Director, Global Training Design & Delivery Resume
- Support global module publication work process
- Develop & refine standardized global procedures and training programs for the Global Guard Services Program, working by, with and through the GSOC RAM, Regional Account Managers, Site Leaders and Branch Security Operations teams
- Provide oversight and program management to the development and implementation of new processes and technologies within the GSOC Program to support client Global Guard Services program initiatives
- Assess, communicate and support execution of developed procedures, drills and audit programs, , suggestions for improvement and share results with the GNA and client leadership team
- Develop and deploy a variety of training methods to include classroom, e-Learning, workshops, video conference, and development of videos
- Maintain a keen understanding of GSOC operations, technologies and training trends in the Security industry to allow procedures and training programs remain fresh and relevant
- Prepares, files, and submits various reports as required
- Identifies potential opportunities for improvement within the program and reports them to the GNA and client Program Management Team for review and resolution
7
Responsibilities For Director, Global Training & Artistry Resume
- Sales back-ground is an advantage
- Exceptional with Microsoft Office (Excel, Work, PowerPoint, Outlook)
- Lead teams and measure individual performance
- Travel, sometimes on short notice, up to 40% of time
- The ability to work successfully in a fast-paced environment with the need to manage constant change
- The ability to deal with ambiguity – ready to change gears and plans quickly
8
Responsibilities For Global Training Administrative Assistant Resume
- Proactive attitude at all levels of operational, tactical and strategic tasks
- Provide administrative support to the New Hire Academy team globally, which includes but is not limited to registration, coordination with HR, tracking of attendance, dissemination of pre-work and post Academy follow up
- In partnership with New Hire Academy colleagues globally, keep all associated training documents, trackers, and materials up to date
- Help to develop, implement and administer learning and development programs for Service associates, and Managers
- Develop effective working relationships with all key stakeholders to support the continual gathering of information, feedback and input from them in order drive curriculum development/evolution
- Actively participate in the planning, development delivery, and facilitation of various instructor and Subject Matter Expert-led programs, including certification
9
Responsibilities For Bioproduction Global Training Manager Resume
- Responsible for the collection and analysis of detailed feedback on all training sessions, with an emphasis on the quantifiable impact that the training programs have on the business goals of business that we are supporting (ROI analysis)
- Work independently and deliver high-quality results
- Knowledge of functions, features and potential application of electronic systems for delivery and management
- Analysis/projections and compliance knowledge
- Commercial (Sales & Marketing) experience or Lab Tech, Lab Manager experience, out of any of these types of companies or industries: Medical Device, Diagnostics, or Pharmaceutical
10
Responsibilities For Global Training Project Coordinator Mercer Career Practice Resume
- Ideally 3 to 5 years’ change and/or training management experience working in a HR Shared. Services / Customer Service Delivery environment within a global environment
- Qualification in change and/or training management or equivalent (e.g. CIPD)
- Fluent spoken and written English, other languages are an advantage
- Ideally 3 to 5 years’ change and/or training management experience working in a HR Shared Services / Customer Service Delivery environment within a global environment
- 5 – 10 years commercial experience, preferably in diagnostics
- Updating training content
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