Analytics & Reporting Manager Resume Sample
Destiney Fay
7802 Weissnat Prairie,
Philadelphia,
PA
+1 (555) 254 9513
Work Experience
Analytics & Reporting Manager
09/2015
-
PRESENT
Philadelphia, PA
- Issue remediation and tracking, as well as significant event ‘deep dive’ review
- Develop and introduce a new, systematic reporting approach which provides company leaders with a set of meaningful workforce insights on a timely, consistent basis
- Provide clear, concise, fact-based findings/insights to business partners using data, graphics and effective discussion
- Collaborate with cross-functional and HR business partners across the organization to ensure that our analytics and reporting are aligned with company priorities, support everyday business needs and facilitate informed decision making
- Identify meaningful metrics for the HR elements in our strategic initiatives and develop measurement methodologies that provide company leaders with insights and perspective
- Develop recommendations for the HR leadership team regarding reporting strategy; including metrics, analytics, frequencies and data governance practices
- Support special projects and prepare ad hoc reports upon request from key stakeholders and company leaders
HR Analytics & Reporting Manager
02/2012
-
05/2015
Boston, MA
- Serve as a liaison with business partners across the organization as it relates to HR metrics, analytics and reporting
- Deliver compliance reports to proper governmental agencies, internal departments and company leaders
- Assist with the execution of the annual Associate Survey process including design, administration and reporting
- Develops complex financial and business models used to analyze financial data. Collaborates with various Business Partners to evaluate revenue opportunities, including potential acquisitions, and cost efficiencies
- Develops and communicates an effective methodology for establishing goals for key business metric categories, as well as related measurement and reporting
- Manages periodic corporate reporting projects such as benchmarking, operating plan updates, tracking/summarizing bank earnings releases, etc
- Collaborates with various partners to identify and prioritize topics to investigate to determine data required to analyze the topic, build economic and financial models, develops insights and implications
- Create and carry out monthly cohort reports by channel and expertly pick out key insights that’ll help boost engagement and repeat behavior
- Amp up the marketing team’s understanding of how various channels interact, ensuring they have a good grasp on channel attribution and value
Business Analytics & Reporting Manager
03/2009
-
12/2011
Chicago, IL
- Web analytics experience in a consumer-facing business (preferably retail, ecommerce)
- Excel skills and a strong SQL knowledge base
- Knows all the ins and outs of analytical tools like Tableau, Omniture, Google Analytics, or similar
- Familiar with forecasting and developing turn-key models
- No stranger to developing dashboards and building business cases/ROI for key marketing projects
- Experience in best practices of testing, optimization, and drivers of online conversion
- Ridiculously good at problem-solving: knack for asking the right questions, building hypotheses, and proving or disproving hypotheses by tracking down the right nuggets of insights in data
- Manage the department’s SharePoint site to effectively and efficiently distribute information to all levels throughout the organization
Education
Ohio State University - Mansfield Campus
2003 - 2008
Bachelor's Degree in Business
Professional Skills
- Strong leadership skills with prior experience in managing teams
- Demonstrated strengths in data architecture, database management and modeling skills
- Strong analytical skills with the ability to review results and evaluate the impact of initiatives
- Advanced analytical, investigative and problem solving skills
- Advance computer skills and proficiency in MS Word, Excel, Power Point and Outlook required
- Working experience. Preferably working in data analytics and visualization, business intelligence, predictive modelling, or analytical consulting
- Experience communicating and interacting with all levels of management in the process of gathering requirements
How to write Analytics & Reporting Manager Resume
Analytics & Reporting Manager role is responsible for leadership, modeling, training, database, reporting, analytical, wireless, retail, integration, compensation.
To write great resume for analytics & reporting manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Analytics & Reporting Manager Resume
The section contact information is important in your analytics & reporting manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Analytics & Reporting Manager Resume
The section work experience is an essential part of your analytics & reporting manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous analytics & reporting manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular analytics & reporting manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Analytics & Reporting Manager resume experience can include:
- Relative experience developing, maintaining and interpreting complex analytical techniques and insights in an agency setting
- Experience in creating customer facing presentations
- Experience in handling large datasets and automation of reporting
- Experience of working in and managing virtual teams
- Experience of analysing & explaining business performance
- Strong background in tracking and presenting business performance, trends and opportunities
Education on an Analytics & Reporting Manager Resume
Make sure to make education a priority on your analytics & reporting manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your analytics & reporting manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Analytics & Reporting Manager Resume
When listing skills on your analytics & reporting manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical analytics & reporting manager skills:
- Excellent interpersonal communication skills; Ability to effectively communicate with all levels of an organization
- Strong presentation skills; ability to effectively persuade and influence others
- Proven managerial experience - three years or more leading professional staff
- Skills with Data Warehouse and COGNOS
- Experience utilizing MicroStrategy, Microsoft Power BI or similar products for developing dynamic reports and dashboards
- Experience developing large scale systems in a controlled development and testing environment
List of Typical Experience For an Analytics & Reporting Manager Resume
1
Experience For HR Analytics & Reporting Manager Resume
- Work effectively in both an independent or group setting
- Experience in analytics across marketing and strategy
- Experience of talking about data & analytics in a simple way
- Experience managing a team of professionals
- Excellent analytical, communication and problem-solving abilities
- Manage project resources, timelines and prioritization
- Good knowledge of project management deliverables (timelines, budgets, etc)
- Manage multiple priorities in a high-stress atmosphere
- Strong desire to serve the customer
2
Experience For Business Analytics & Reporting Manager Resume
- Experience with third party/Vendor relationship management
- Working with other areas of the business to embed insights and analytics tools within the business
- Understanding of our Human Resources Strategies and the People Plan Initiatives
- Working knowledge of HR data systems
- Campaign targeting, list extraction, reporting, and optimisation
3
Experience For Marketing Analytics & Reporting Manager Resume
- Member behaviours and member outcomes (including both tracking of performance and the generation of insights to help drive action)
- Oversee the hiring, onboarding and documentation of new team members
- Offer technical expertise from developing statistical models to data mining to best practices in data visualization, self-service BI and anomaly-detection
- Digital performance, analytics, and reporting
- Channel optimisation and reporting
4
Experience For Strategy Analytics & Reporting Manager Resume
- Ensure standardized reports are delivered on time, liaising with Mumbai data team, data suppliers and technology suppliers to make this happen
- Be an authoritative expert on the Marketing BI platform (Tableau reports, SPSS models, etc)
- Collaborate with business partners to identify and analyze opportunities that support strategic initiatives across Marketing and the Bank
- Develop and communicate a methodology for establishing KPI plans, forecasts and results
- Manage and coordinate the delivery of monthly reporting to Senior Management
- Evolves and gains alignment around the MFA business intelligence vision and strategy, as well as the scope and objectives for the strategic data projects
- Provides day-to-day management of Analysts and Strategic Data Reporters to ultimately produce analytic outputs/insights that drive significant business value through informing important business decisions and the development of operational efficiencies, quality improvements, and enhancements to FAS client's operational experience
- Oversees the successful completion of the portfolio of strategic data projects, and as appropriate provides project management and/or subject matter expertise throughout the projects
- Works with all levels of MFA leaders and crew to determine data and insights needs, and integrates these ‘data consumer’ needs into the business intelligence vision and strategy. Initiates and manages data projects that are well-planned and smoothly executed
5
Experience For Risk Analytics & Reporting Manager Resume
- Collaborates with the Data Governance and Quality team to identify opportunities to continually evolve the governance and quality of the MFA data sets, manages the team of Analysts and Data Reporters to adhere to the data governance policies and processes, and oversee 3rd party data implementation and integration efforts
- Establishes intake and workflow processes - with associated metrics (i.e. business dashboards) - to evaluate progress on teams' effectiveness, quality control and throughput
- Excellent skills with Microsoft Excel, Access, and PowerPoint
- Strong understanding of business intelligence/reporting and other related data technologies to meet business needs
- Develop, maintain, and deliver key customer reports including Business Reviews
- Monitor and take action on negative transactions for identified customers
- Responsible for the profitability assessment of business proposals, including development of standard pricing/costing models to support business proformas for a customer segment
- Strategic customer account execution experience
6
Experience For Analytics & Reporting Manager Property Casualty Claims Resume
- Utilize agency & client provided historical data and ongoing analysis of experiential & grassroots marketing tactics to provide data driven insights and inform strategic execution decisions
- Package and present strategic insights based on proprietary & non-proprietary agency tools and resources
- Communicate a comprehensive POV and optimization of ROI formula related to local grassroots / drive to retail / sponsorship activations / experiential activations / event executions
- Experience with data management, analysis and visualization
- Work collaboratively with the Account Director to develop drive to retail measurement and best practices
7
Experience For Operational Risk Analytics & Reporting Manager Resume
- Cross-functional team collaboration with field, sales, analytics teams & internal partners
- Experience interpreting quantitative data, constructing marketing mix models, providing output to identify trends, interpret findings, draw insights, and formulate recommendations
- Experience managing analytical talent to identify, prioritize, design, develop and implement advanced analytical solutions to complex business problems/opportunities
- Enthusiasm for delivering high impact projects and service to clients
- Customer Lifetime Value and Lifetime Value to Members
- Insights for use in sales and client discussions
- Update & automate delivery of self-service data tools
8
Experience For Sales Analytics & Reporting Manager Resume
- Provide market data for key meetings
- Deliver actionable analytics projects to help CPW make better business decisions
- MSc in Maths, Statistics, Physics, Operations Research, Econometrics or Data Science
- Create a data-driven culture that leverages the BI platform to drive insights and measure results
- Partner closely with CSI Manager to implement continual service process improvements
- Design and implement the HR Road Map for reporting, analytics and advanced analytics platforms to provide HR operational, strategic and tactical metrics for the Center
9
Experience For In Business Controls Analytics & Reporting Manager Resume
- Develop and own the HR data architecture strategy and implementation plan
- Collaborate with individuals in HR and across the Center to develop insights that make valuable contributions; provide advisory services in support of strategic objectives, planning and executive review
- Evaluate industry developments, market trends to conduct in-depth benchmarking, company and market trend research
- Lead a team of Workforce Analysts to ensure prioritization and timely delivery of requests, data accuracy and consistency. Coach, develop and strengthen their skills while delegating and reviewing work
- Lead the implementation of reporting, dashboards and data analyses based on the capabilities of an integrated human capital system (i.e., Workday) and historical data stored in our data warehouse
- Four or more years of experience in collection support /call center environment
- Working knowledge of Kroger information systems (i.e. Business Objects)
10
Experience For Business Management Analytics Reporting Manager Resume
- Willingness to take initiative, originate action and be responsible for consequent decisions
- Demonstrated strengths in communication skills both verbal and written: ability to communicate highly technical, clinical, analytical and statistical information to business people, clinicians, scientists, information technologists, and statisticians and be a proactive listener
- Demonstrated strengths in project management, action oriented, able to manage competing priorities to meet deadlines, and process focused while meeting deadlines
- Strong presentation skills over the phone and live to stakeholders and executive decision makers
- Demonstrated strengths in analytical problem solving: analyze complex tasks, develop options, thorough and thought out plans inclusive of alternatives
- Capable of working independently and with multiple team environments
- Capability to management multiple projects
List of Typical Skills For an Analytics & Reporting Manager Resume
1
Skills For HR Analytics & Reporting Manager Resume
- Experience influencing decisions through large data modeling and interpretation
- History of acting quickly and pragmatically under pressure to prioritize and resolve technical issues and problems
- Experience leading a staff
- Incentive Compensation (IC) or sales force targeting experience
- Extensive experience leading teams in the Business Intelligence and Data Analytics arena
- Experience with dashboards, interactive reporting, or some other form of visual display of quantitative information
- Extensive hands-on experience in Reporting, Data Visualization, Data Analysis, Business Intelligence systems
2
Skills For Business Analytics & Reporting Manager Resume
- Experience managing the career of Software Engineers and/or System Developers
- Experience with generation of advanced business analytics and reporting
- Experience leading cross functional team initiatives (ie: IT, Category, Sales)
- Experience working with CRM/SharePoint/Qlikview/POS
- Experience working in a direct sales and operational support environment
- Work experience within the quantitative space
- Identifying and delivering packaged analytics and data solutions to offer Mercer's clients
- Contributing to the design and delivery of new features / dashboards for inclusion in Mercer's award winning Insights & Analytics platform, Mercer Edge
- Working with other teams internally to automate reporting/tools, where appropriate
3
Skills For Marketing Analytics & Reporting Manager Resume
- Provide leadership and coaching to team members as well as external resources, by outlining process alignment for the organization
- Synthesize complex data and analytics into visually appealing, easy to understand reporting
- Sound understanding of Relational Data Warehousing
- Work utilizing Agile-Based methodologies (such as Extreme Programming and Scrum) within a Software development function
- Provide comprehensive reporting on social listening & sentiment analysis
- BBYD Business Analytics and Reporting Roadmap planning and delivery
4
Skills For Strategy Analytics & Reporting Manager Resume
- General Extensive knowledge of banking products and services
- CBG CCAR Responsible for managing the development and support of information solutions within CBG group
- Determine the strategy to evolve HR Analytics maturity level from descriptive to diagnostic reporting, predictive analytics to proscriptive outcomes
- Play a key role in establishing a center wide HR Data Governance Program
- Work closely with the HR Organization to understand the needs of the business and create new opportunities to maximize the value from analytics & reporting
5
Skills For Risk Analytics & Reporting Manager Resume
- Streamline workflows to craft efficiencies and actively develop ways to improve reporting, analysis and operational support
- Build, maintain, and continue to optimize weekly, monthly and quarterly reporting to the COE
- Data analysis using broad sets of complex data
- Identify profit initiatives and saving opportunities for customers
- Work with appropriate internal departments to implement pricing and financial terms for new customer contracts and ensure contract compliance
- Investigate, analyze, and determine appropriate pricing structure for Encompass Third Party customers
6
Skills For Analytics & Reporting Manager Property Casualty Claims Resume
- Create, improve and maintain reports, data models, and reporting processes of the agency on behalf of the client
- Development of KPI tracking based on client provided consumer insights and reported behaviors
- Build an infrastructure to automate or speed proces of reporting delivery from agency to client
- Partners closely with other members of business groups on an as-needed basis on analytical, root cause, and strategy projects
- Partners closely with other members of the Corporate Development team on an as-needed basis on analytical, M&A, and strategy projects Continuously develop improvements to the major periodic reports with the goal of increasing production efficiency and improving usability
- Supports Group performance through the development and maintenance of various sales reporting activities, including campaign reporting, periodic sales activity reporting, and trend and ranking metric reporting
- Assists in developing goals and performance measurement criteria around sales metrics, incorporating both market potential and historical performance
- Provides analytical support to various business partners, supporting retail strategy and network efficiency, incentive plan effectiveness, service results, and branch performance and site selection
7
Skills For Operational Risk Analytics & Reporting Manager Resume
- Directs and coordinates the development of Sales Reporting at the Division, Region, and Branch level
- Develops and communicates an effective methodology for establishing goals and targets for key CBG business metric categories, as well as related measurement and reporting
- Oversees development and delivery of CBG key performance indicator (KPI) information, including budget, forecast, and variance analysis, to Controllers
- Ensures that all reported CBG sales and KPI information is accurate and delivered in a timely manner, with processes in place to monitor data integrity
- Supports and coordinates with CBG Sales and Service unit to conduct analyses to measure and enhance incentive plan performance
- Supports and coordinates with CBG Branch Network unit to develop and maintain multivariate statistical forecasting models to evaluate potential branch site location s across the bank's footprint
8
Skills For Sales Analytics & Reporting Manager Resume
- Establishes and maintains branch tracking and performance reporting, including de novo and branch consolidation performance reports, and breakeven analyses to support de novos and branch relocations
- Develops and maintains branch database, which includes branch characteristics, trade area demographics, competitive industry data, and financial performance information
- Provides branch staffing reporting and supports evaluation, analysis and development of dynamic branch staff modeling process
- Coordinates with business partners to develop and deliver sales campaign tracking and results analysis
- CCAR IT Liaison: Review the CCAR Requirement and ETL develop by CCAR Finance & IT teams and deliver analytical and business perspective to metadata design process by working closely with CBG
9
Skills For In Business Controls Analytics & Reporting Manager Resume
- Ensure communication between IT, CCAR finance and CBG on data management, application development and solution delivery teams to implement conforming data enhancements for performance management
- The design process includes defining/recommending dimensions (such as account, product, and measure), hierarchies, member properties, extract requirements, mapping tables, and verification and validation controls
- CCAR “manual Process Data Collection”: Provide technical expertise to CBG data analyst by assisting them in extracting system data to develop reports and perform analysis
- Lead and manage the design, programming, testing and implementation of CBG Risk /Finance databases (SQL and/or Oracle) to ensure efficient and effective database architecture as well as consistency within EDW / FARM
- Builds effective working knowledge of all business processes and applications within the scope of their respective business areas
10
Skills For Business Management Analytics Reporting Manager Resume
- Ensures alignment of the team as well as the user community with the vision of "Best Practice" and standard processes, while assessing customer individual needs, meeting commitments and building internal and external relationships
- Mediates across different teams utilizing knowledge of ITIL and roles and responsibilities within the organization
- Executes best practices for business analysis processes and functions including requirements elicitation methods
- Develop, plan, and manage team work activities; develop project plans; complete projects on time
- Provides strategic direction on new processes and technologies in support of the user community and manage the implementation of the long-term vision
- Leads work sessions using a variety of requirements gathering methods such as interviews, documentation analysis, surveys, site visits, and business models with managers and subject matter experts
- Focuses on performing root-cause analysis & provided recommendations to solve service issues and improve processes
- Develop SLA and KPI measures ranging from call center metrics, to project management milestones, to
List of Typical Responsibilities For an Analytics & Reporting Manager Resume
1
Responsibilities For HR Analytics & Reporting Manager Resume
- Capability to produce professional level presentations
- Preserve confidentiality of sensitive information
- Work within established time frames
- Travel independently (~20%)
- View the bigger picture
2
Responsibilities For Business Analytics & Reporting Manager Resume
- Work well as part of a team in a high pressure, agile environment
- Proactively develop new KPIs/metrics to identify trends
- Work with senior leaders at the COEs and business partners to understand the “Why?” in addition to the “What?” behind Uber’s biggest customer support challenges
- Experience in analytics with demonstrated experience leading analytical programs of work – from initial scoping of requirements on through to delivery of insights and recommendations
- Derive insights based on data and translate those insights into recommendations for Mercer and its clients
- Excellent verbal and written communication skills with the ability to communicate and manage expectations of key stakeholders at all levels within the organisation
- Provide trainings support
3
Responsibilities For Marketing Analytics & Reporting Manager Resume
- Use of database systems
- Interaction with company leaders
- Manages staff. Provides guidance, training and motivation as necessary to develop crew. Hires, evaluates and counsels personnel. Follows corporate disciplinary procedures per established Vanguard standards as required. Sets performance standards, reviews performance, provides feedback and recommends wage increases in accordance with the applicable HR policies and procedures
- Works with the Client Insight and Enterprise teams to adopt best practices around Master Data Management and apply those rigors to the MFA Data. Represents MFA data-related interests in corporate or cross-divisional initiatives. Controls aspects of projects involving legal and compliance issues, workflow and procedures, testing requirements, reporting, budget, and benefit measurement
- Support the execution of business change management and communication plans, or ensures integration of these activities with other major programs as appropriate. Ensures highly effective communications and business readiness regarding project status and issues occur regularly to key stakeholders in a variety of forums (sponsor, division meetings, FAS Big Rock Programs, etc.)
4
Responsibilities For Strategy Analytics & Reporting Manager Resume
- Strong understanding of the U.S. banking industry dynamics, bank financial reporting, and banking-oriented research sources Excellent analytical, communicational and problem-solving abilities Data Analysis and/or Database skills Corporate Development Collaborates with various Business Partners to evaluate revenue opportunities, including potential acquisitions, and cost efficiencies
- Corporate finance and accounting experience, such as DCF and comparable multiple valuation techniques, regulatory financial analysis, and GAAP accounting CBG Provides analytical support to various business partners, supporting retail strategy and network efficiency, incentive plan effectiveness, service results, and branch performance and site selection
- Assist with key CBG Risk/Finance projects by providing subject matter expertise regarding technology selection and database architecture (include the new data field that needs to be captured for CCAR). Provide technical expertise and leadership for Portfolio Management Risk DataMart to deliver best practice results in the functional areas of management, CCAR reporting, and data quality management
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