Account Manager, End User Resume Sample
Mauricio Reichert
359 Maximillian Trail,
Boston,
MA
+1 (555) 890 6685
Work Experience
Account Manager, End User
01/2016
-
PRESENT
Phoenix, AZ
- Establishes, executive level relationships with the customer base and understands customer processes and business model
- Provides application knowledge and industry expertise and manages sales activities according to Rockwell Automation’s Customer Centric Selling process
- Qualifies customer opportunities and qualifies and coordinates the solution design
- Brings the right resources to the table to impact the customer’s decision process and
- Sets and helps manage internal/external partner expectations
- Able to advise Rockwell Sales and Business Unit leadership regarding areas of success, what is working, what is not, and what’s needed to overcome gaps in our strategy
- Brings the right resources to the table to impact the customer’s decision process and Presents solutions to the customer (value proposition)
- Own and document account strategies for assigned accounts. Communicate to the Industry Vertical Teams on an account by account basis when appropriate
- Establish executive level relationships at assigned accounts. Understand customer / industry applications, decision making process and business outcomes in the context of the Rockwell Automation Connected Enterprise
Account Manager End User
10/2008
-
10/2015
Boston, MA
- Coordinate and communicate with the solutions and channel component sales management and the distributor organizations
- Maintain accurate assessment of target and opportunity funnel within the Customer Relationship Management system, and regular funnel reviews
- Provide application knowledge and industry expertise and manage sales activities according to Rockwell Automation’s Customer Centric Selling and Disciplined Sales processes
- Qualify customer opportunities and qualifies and coordinates the solution design
- Bring the right resources to the table to impact the customer’s decision process and presents solutions to the customer (value proposition)
- Team with corporate Contracts and Negotiations group to come to terms with customers
- Negotiate contract terms and conditions (T&Cs), pricing, discounts and allowances
- Engage the Rockwell Automation account team and the senior Management, as required, to plan for and win opportunities
- Organize and manages a technical engagement team for identified opportunities and integrates competitive data and strategy into proposals
Education
University of California - Santa Cruz
2003 - 2008
Bachelor's Degree in Engineering
Professional Skills
- Keeps skills and knowledge in all areas (technical and commercial) up to date
- Experience in electrical engineering sales
- Experience selling into the Oil and Gas industry
- Automation experience
- Experience in process controls, MES, PLC is desired
- Acquire new business within existing and new customers Core Competencies (according to RA competency model)
- Responsible for achieving and exceeding the annual sales target through the maximization of business opportunities at the specified accounts
How to write Account Manager, End User Resume
Account Manager, End User role is responsible for english, software, government, travel, design, manufacturing, integration, training, automation, german.
To write great resume for account manager, end user job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Account Manager, End User Resume
The section contact information is important in your account manager, end user resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Account Manager, End User Resume
The section work experience is an essential part of your account manager, end user resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous account manager, end user responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular account manager, end user position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Account Manager, End User resume experience can include:
- Strong Oil & Gas industry experience
- Establishing and maintaining relationships at assigned accounts and engaging with distributors to ensure effective and efficient utilization of resources
- Experience working with all levels of an industrial automation plant including VPs and plant engineers
- Experience in selling industrial automation products, services and solution
- Experience in selling solutions and services in Oil & Gas Industry
- Experience selling engineer to order or drive systems
Education on an Account Manager, End User Resume
Make sure to make education a priority on your account manager, end user resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your account manager, end user experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Account Manager, End User Resume
When listing skills on your account manager, end user resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical account manager, end user skills:
- Excellent knowledge about production processes within certain industries, especially in process driven Industries e.g. consumer goods, food & beverages etc
- Experience in industries such as; CPG, Food & Bev, Home & Personal Care. Open to other industry knowledge and experience
- Strong Food & Beverage industry knowledge and experience
- Experience in industries such as Oil and Gas and Infrastructure. Open to other industry knowledge and experience
- Handles objections effectively and manages a pipeline of opportunities, negotiates profitable deals
- Formal training in and experience employing Strategic and Consultative Selling strategies or a graduate of the Rockwell Automation Sales Training Program
List of Typical Skills For an Account Manager, End User Resume
1
Skills For Account Manager End User Resume
- Strong Oil & Gas and Chemical industry experience
- Proven ability to acquire new business within existing and new customers
- Proven ability to sell conceptual on C-level
- Rockwell Automation product portfolio experience
- Experience working in the electric vehicle industry
- Experience working in the automotive field
- Demonstrate business acumen and agility in Pulp & Paper, Mining and Cement industries
- Manage a portfolio of customer accounts to include existing and development Accounts.
- Coordinated geographical operational plan aligning the vertical segment to the geographical branch model
2
Skills For Account Manager, End User Resume
- Understands business models and how they can be exploited, including the interpretation of financial statements
- Takes initiative in response to changing circumstances within the organisation or markets
- Automotive Manufacturing industry focus
- Full understanding of the Oil & Gas Market,
- Knowledge on business drivers and production processes, both within the process and packaging area within the Food and Beverage industry
- Growth of the vertical industrial customers in the geographical area of responsibility
- Participate, when necessary on Global, Pan-European and In-Country sales initiatives and activities as defined by Sales Management
- Guide others to ensure sales proposals and contracts are delivered to the customer in compliance with Company Policies and Standards, obtaining the appropriate approvals
- Consult with other functions on issues like pricing, product specification, warranties and product adaptation to ensure that we provide the appropriate business and technical solutions to meet the needs of our customers
3
Skills For Account Manager End User Resume
- Collaborate with all internal and external sales and support teams to increase market penetration, assure sales coverage and provide appropriated order fulfilment
- Develop, use and share concepts and ideas that demonstrate Rockwell Automation’s capabilities
- Build effective business relationship with Accounts through understanding their organization. Developing business relations with senior management, identifying key decision-makers and understanding their business, strategy and direction
- Overall account coordination, and implementation of strategic sales tools to ensure effective approach to opportunity pursuit “Win Strategy Document”
- Ensure a focus on opportunities that support Rockwell Automation’s market strategy
4
Skills For Account Manager, End User Resume
- Share and drive information about new potential Accounts with Sales Management for further analysis
- Report any information relative to competition or market trends and new competitive product developments to the appropriate resources through standard required reporting formats
- Utilization and up-to-date maintenance of the sales and customer relationship management tools (CRM i.e. Dynamics), optimizing activities by ensuring update to these tools in a timely manner
- Responsible for the preparation and presentation of quotes, sales proposals, and contracts to the customer in compliance with Company Policies and Standards, obtaining the appropriated approvals
- Implement global coordination of sales or projects execution. Valid driver’s license
- Knowledge of the different accounts of PEMEX, EPC’s and Engineering Firms at Cd del Carmen, Campeche
- Sales experience in technical sales, distributor, integrator or engineering firm; or graduate of the Rockwell Automation Sales Training Program; or equivalent years of successful engineering/operations experience as a user of industrial automation technology
- Successful manufacturing operations management or sales experience in technical sales, distributor, integrator or engineering firm, or graduate of the Rockwell Automation Sales Training Program
5
Skills For Account Manager End User Resume
- Capability to define who is your extended team (Distributor, SI’s, Key OEM’s, SSB)
- Willingness to live in the north of Chile
- Successful sales experience in technical sales, distributor, integrator or engineering firm, or graduate of the Rockwell Automation Sales Training Program, or technical engineering experience
- Develop deep expertise in your customers’ industry
- Help to identify GAPs on Rockwell’s Customer Support Team
- Ability for local travel greater than 10% of the time
- Successful sales experience in technical sales, distributor, integrator or engineering firm, or graduate of the Rockwell Automation Sales Training Program, or 5 years manufacturing operations management experience
- Experience in manufacturing operation and information technologies is advantageous
- Successful sales experience in technical sales, distributor, integrator or engineering firm, or graduate of the Rockwell Automation Sales Training Program, OR 10 years in an automation manufacturing environment
6
Skills For Account Manager, End User Resume
- Successful sales experience in technical sales, distributor, integrator or engineering firm, or graduate of the Rockwell Automation Sales Training Program
- Experience working with high levels of an industrial automation plant
- Technical sales experience for a distributor, OEMs, systems integrator or engineering firm
- Knowledge and Experience with Rockwell Automation products and services
- Ability for local travel greater than 30% of time
- Knowledge about business drivers and production processes, both within the process- and packaging area within the Food & Beverage / Oil & Gas / Life Science industry
- Ability for local travel greater than 20% of time
- Knowledge of automation technology and drives and motions
- Knowledge about Automation & Process Control or Process Safety applications
7
Skills For Account Manager End User Resume
- Education: Electrical and Mechanical, Electronic, Instruments, Mechatronic, Petroleum, Chemical Engineer
- Capacity to understand the trends of the industry and adapt our effort to move in the same way
- Successful sales experience in technical sales, distributor, integrator or engineering firm, or 2 years automation engineering experience or graduate of the Rockwell Automation Sales Training Program
- Successful sales experience in technical sales, distributor, integrator or engineering firm, or commercial process engineering, or graduate of the Rockwell Automation Sales Training Program
- Demonstrate business acumen and agility in Life Sciences and Food & Beverage industries
- Knowledge about production processes within certain industries
8
Skills For Account Manager, End User Resume
- Affinity with industrial automation and related software
- Obtain agreements and prices to support the proposal effort
- Support customer/internal program reviews and also the development of district level Market Focus Plan
- Set and help manage internal/external partner expectations
- Ensure through familiarity with company policies and procedures. Appropriately applies policies and procedures in compliance with government laws
- The individual is responsible for establishing and maintaining relashionships at assigned accounts and engaging with distribuitors to ensure effective and efficiente utilization of resources
- Establishes, executive level relashionships with the customer base and understands customer processes and business model
9
Skills For Account Manager End User Resume
- Qualifies customer opportunities and qualigies and coordinates the solution design
- Brings the right resources to the table to impact the customer's decision process and presents solutions to the customer ( value proposition)
- Lead and co-ordinate the efforts of RA resources in order to provide Rockwell Automation solutions, products and services to the customers
- Consult with other functions on issues like pricing, product specification, warranties and product adaptation to ensure that we provide the appropriated business and technical solution to the customer need
- Collaborate with all sales teams to increase market penetration, assure sales coverage and provide appropriated order fulfillment
10
Skills For Account Manager, End User Resume
- Develops, uses and share success of concepts and ideas to present Rockwell Automation’s capabilities
- Build effective business relationship with the Accounts through understanding their organization, developing a business relation with senior management, identifying key decision-makers and understanding their business, strategy and directions
- Develop and implement a customer focused sales strategy based on the Rockwell Automation strategy and all relevant customers information to optimize business opportunities
- Provides application knowledge and industry expertise and manages sales activities according to Rockwell Automation’s Outcome Based Selling Process
- Understands business models and how they can exploited, including the interpretation of financial statements
- Focuses on opportunities that support Rockwell Automation’s market strategy
- Coordinates and communicates with the solutions and channel sales team and the distributor organization
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