Workshop Manager Resume Sample
Eunice Homenick
1096 Ransom Forges,
Detroit,
MI
+1 (555) 690 7893
Work Experience
Workshop Manager
03/2017
-
PRESENT
San Francisco, CA
- Heavy Equipment experience required
- PCN Level 1 Welding Inspector certificate
- Ensure workshop cost controls are in place, tools are tracked and that installation materials are reused
- Liaise closely with the other departments, to ensure ongoing operational issues are met in a prompt and efficient manner
- Handle technical issues in a prompt and efficient manner. Compile technical reports
- Ensure compliance with local regulations and labour laws
- Champion the shift towards business requirements
Aftermarket Workshop Service Manager
09/2013
-
02/2017
Dallas, TX
- Identify training requirements of personnel to ensure a high level of technical competence is reached
- Ensure workshop housekeeping is in line with NOV standards at all times
- Ensure all work is carried out in a safe manner and no unnecessary risks are taken which might cause injury to personnel or damage to Company /Client property
- Carry out regular toolbox talks, safety meetings and distribute any new technical or safety memos to personnel
- Mentor all Algeria Repair employees - work ethic, appearance, timekeeping
- Supports as required other NOV locations
- Have at least 3-5 years of relevant experience
- Has leadership ability
Senior Workshop Concepts Manager
04/2009
-
05/2013
Houston, TX
- Knowledge of Railway signaling system and product
- Ensure that programs and processes are developed, assessed, communicated, and administered in compliance with Tesla’s objectives
- Body shop management experience
- Project or program management experience and people management experience
- Body shop technician experience
- A maintain a high level of confidentiality
- Proficient in use of all body shop equipment; structural, non-structural, mechanical, and paint equipment
- High level of proficiency in both written and spoken English
Education
Western International University
2005 - 2009
Engineer's Degree in Management
Professional Skills
- Strong customer centric approach and people management skills
- Strong organizaitonal skills and highly structured
- Managing skills and competencies of staff
- Plan and implement change to support maximum flexibility of labour by encouraging and facilitating cross training / fertilisation of skills
- Proven track record of working effectively in an engineering production environment
- Well-developed management and leadership skills A working knowledge of automotive technology, warranty systems and the franchise would be beneficial
- Prior workshop experience essential
How to write Workshop Manager Resume
Workshop Manager role is responsible for training, health, leadership, procurement, auditing, purchasing, security, reporting, manufacturing, assembly.
To write great resume for workshop manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Workshop Manager Resume
The section contact information is important in your workshop manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Workshop Manager Resume
The section work experience is an essential part of your workshop manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous workshop manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular workshop manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Workshop Manager resume experience can include:
- Continuous development of team member skills
- Manage the schedule of workshop repair jobs & technician efficiently & effectively to meet customers expectation
- Manage workshop team effectively to ensure KPI and budgetary targets are met
- Good to have experience on ERP systems like SAP
- Shares knowledge and skills
- Team Collaboration skills, result orientation. Flexibility to dialog but with a high assertiveness
Education on a Workshop Manager Resume
Make sure to make education a priority on your workshop manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your workshop manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Workshop Manager Resume
When listing skills on your workshop manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical workshop manager skills:
- Ensures shop equipment is functioning properly and has valid and effective safety systems
- Understanding and skilled in the identification and mitigation of Risk
- Supervise and manage good inventory and storage system (receiving, issuing and replenishing etc.)
- Demonstrates alignment with Babcock’s guiding principles (Being Babcock)
- Experience of creating and managing processes and procedures
- Good knowledge of Logistics/Supply Chain, Import/Export Shipping processes and documentation
List of Typical Experience For a Workshop Manager Resume
1
Experience For Aftermarket Workshop Service Manager Resume
- Define, continuously improve and communicate the aftermarket operational systems, processes and policies in support of ISE’s mission -- specifically, support better management reporting, information flow and management, business process and organisational plan
- Service/Rental : Ensure that the appropriate methods / processes / equipment are employed and that sufficient due care is taken in order to meet customer’s quality specifications and servicing/rentals times
- Responsible for the timely and cost effective delivery of vehicle maintenance, including scheduled and unscheduled maintenance and other repairs at the Merton workshop
- Responsible for the scheduled and unscheduled maintenance and repairs to the internal customer’s fleet, of circa 120 vehicles and plant, throughout their economic lifetime, ensuring that agreed levels of vehicle resources are available to all customers
- Have a thorough understanding of all aspects of fleet management and provide key data to operational and fleet managers, and or appointed transport associates within the customer base
2
Experience For Manager, Workshop Processes Resume
- Highly structured organizational & environmental skills
- More than 5 years´ experience in a similar position in automotive company or multinational with production units
- Managing Technician performance, productivity and quality control for 5 subordinate engineering staff members
- Ensuring that group QHS standards are achieved at all times including responsibility for the raising and auditing of risk assessments and the supervision and control of subcontractors
- Identifying training needs for the shop floor staff to ensure customer specification are met
- Deputizing for the General Manager during his absence and as when required
- Responsible for planning of adequate resources to ensure smooth functioning of the entire operations
- Implement programs to maximize efficiency of the existing work force
- Possess a clear understanding of ISO standards, 9001, 14001 & 18001 and the importance to work to these standards
3
Experience For Senior Workshop Concepts Manager Resume
- Formal Qualifications in a mechanical engineering discipline
- Responsible for the entire administrative activities of the office
- Constant improvement to our Heath, Safety, Environment and Quality Standards
- Ensure that Health & Safety targets are met
- Establish KPIs for the department and departmental staff and review them on a quarterly basis
4
Experience For Workshop Manager, Mercedes Resume
- Working in conjunction with the production planning dept, schedules work flow to ensure delivery requirements are met and facility resources are used efficiently
- Responsible for maintaining the quality of all products manufactured or repaired by the facility
- Develop and implement setting of targets within the workshop activities and processes
- Ensures that all relevant shop equipment certifications and permits are maintained
- Performs weekly safety and environmental tool box talks for all shop employees in co-ordination with the HSEQ manager
- Serves as a back-up for the operations manager when he is not available
5
Experience For Workshop Fabrication Manager Resume
- Occasional customer / client visits
- Lead the development and implementation of program of change and investment within the works
- Warehouse manager oversees the safe receipt, storage, retrieval and timely
- Develop and manage operational and financial forecast model and carry out variance analysis
- Develop recruitment, remuneration and induction strategies
- Maintenance and up keep of 36,000 sq. ft. of workshops
- Develop relationships with key suppliers and hold regular meetings to record and review performance and agree, plan and implement any agreed changes
- To support the Alconbury management team as required
6
Experience For Central Workshop Manager Resume
- Ensure DHL quality, safety and environmental policies and initiatives are embraced and adhered to
- Establish robust BCM plans
- In operational delivery role
- Country based some travel required
- Performance of yearly individual performance reviews
- Delivery of site specific communications
- To arrange management cover for other Supervisors as required
7
Experience For Workshop Manager Resume
- To cover for other Workshop Managers as required
- To coach/mentor and develop staff
- To manage allocated overtime budget and authorise use for Supervisory staff
- Manages quality through discipline and consequence management
- Work across all levels of staff
- Complete twice year performance appraisals on all workshop staff and stores
- Knowledge on Autocad to understand layouts
8
Experience For Aftermarket Workshop Service Manager Resume
- Office Productivity Suites (Office, Project …)
- Deal positively with customer enquiries
- Undertake workshop and fleet audits and all quality management checks
- Establish a robust health, safety and environmental culture with absolute compliance to regulations
- Follow our financial and workshop administration procedures
- Evaluate the impact of work delays, interruptions or changes in plans to develop appropriate course of actions
- Review customers service orders and inspect the quality of a technician repairs before the release of serviced parts
- To achieve high level of customer satisfaction
9
Experience For Manager, Workshop Processes Resume
- Identify & introduce new service opportunities
- Supervise and manage inbound and outbound shipment processes and documentation (China, Guangdong Centric)
- Provide advice and technical assistance to team members
- Plan and prepare annual budget for the department and facilities, scheduling expenditures, analyzing variances and initiating corrective actions. Follow up closely during implementation
- Promotes and advocates Babcock’s security (physical and electronic) principles
- A competitive salary and a company car
- Company pension and share scheme
- Possess previous experience with managing difficult and challenging situations within the work place and in holding employee performance review meetings, whilst identifying talent and promoting development of staff
- Hold or be prepared to attain NEBOSH
10
Experience For Senior Workshop Concepts Manager Resume
- Strong product knowledge of API rotary shoulder, tubing and casing connections, wellhead and drill thru equipment, ram and annular BOP, manifolds and rotating equipment
- Understanding of planning, purchasing and inventory management concepts
- Self starter with ability to make technical and business decisions
- Fully conversant with word, excel and AutoCAD software applications
- Completed relevant managerial Health and Safety qualification (e.g. IOSH, NEBOSH, British Safety Council)
- Completed relevant management development courses
- Trustworthy and able to maintain confidentiality (integrity)
List of Typical Skills For a Workshop Manager Resume
1
Skills For Aftermarket Workshop Service Manager Resume
- Develop an effective procurement and supplier management process for vehicle parts and external repairs, delivering an efficient cost effective fleet solution
- Experience using software systems (G42)
- Minimise vehicle down time through effective scheduling and organisation
- Heavy Engineering Experience
- Make prioritisation decisions with limited resources
- First level people management experience
- Strong technical and service knowledge of the Aviation industry
- Able to build excellent relationship with customers & internal team
2
Skills For Manager, Workshop Processes Resume
- Demonstrates buy-in to vision, mission and goals
- Demonstrates ability to manage people fairly, with respect and as individuals
- Demonstrates ability to motivate others
- Demonstrates awareness of and ability to work collaboratively with Trade Unions
- Experienced or competent user in ERP systems used for production (e.g. Baan, SAP, IFS)
- Industry or other relevant experience
3
Skills For Senior Workshop Concepts Manager Resume
- Suitable, relevant experience in a similar position
- Experience of working within a workshop environment is essential
- Considerable experience of managing a team is essential
- Strong understanding of machining, welding, assembly and test processes
- Background and experience in a CNC Manufacturing environment
4
Skills For Workshop Manager, Mercedes Resume
- Develop & enhance strong rapport & relationship with customers
- Train & develop a knowledgeable and technically strong service team (technicians & service advisors) to support the customers
- Plan the arrangement of goods within the warehouse and organize special
- Develop relationships with key internal stake holders to ensure effective operational delivery
- Identify and upskill talent
- Managing succession planning
- Willing to be relocate to Guangzhou China
- Driving Through Sustainable Change
5
Skills For Workshop Fabrication Manager Resume
- Managing supplier negotiations and operational performance
- Managing employee lifecycle (recruitment through to exit processes)
- Managing employee relations (disciplinary, grievance, welfare)
- Managing resource levels (absence management, annual leave, use of overtime)
- Allocating resource efficiently to deliver Direct Labour Utilisation (DLU) targets
- Delivering Company communications
- Making the decisions on resource allocation and movements between work centres
- Managing the day-to-day operations of the various departments in the workshop
- Ensuring QA/QC is maintained and all accreditations are complied with
6
Skills For Central Workshop Manager Resume
- Manages all shop related functions including machining, welding, assembly and testing operations
- Works with sales and engineering teams to define design, drawing, manufacturing / repair requirements, scheduling, and costs
- Facilitate the training and development of team members by providing feedback and coaching to support improvements in their job performance
- Performance management (including objective setting, appraisals, managing poor performance, reward/recognition)
- Completed (or working towards) IOSH Managing Safely
- Collaborate across the business including working closely with the rental team
- Develops specialty tooling and provides sketches of products and tooling as required
- Plan and manage resourcing needs utilising flexible labour to support volume sensitivity
- Responsible for maintaining high quality facilities and working environment
7
Skills For Workshop Manager Resume
- React to changing demands
- Promotes and advocates the ‘Babcock Behaviours and Expectations’ for managing safety
- Completed (or working towards) lean management qualifications
- Completed (or working towards) lean management for Workshop Managers (internally delivered)
- Leadership and Direction Giving
- (IOSH) Health and Safety Qualifications ( or Actively Working Towards)
- Completed (or working towards) relevant management development modules (internal)
8
Skills For Aftermarket Workshop Service Manager Resume
- Travel (about 50 days per year, including weekends)
- Recruit, retain and develop your team to deliver to the highest possible standard, managing performance issues where necessary
- Review work orders to ensure that all actions have been documented according to Service Workshop policies and procedures
- Proficient in body shop management systems and estimating systems
- Responsible for the Lean Thinking process
- Responsible for the working and safety of all machinery
- Selects, motivates and identifies training requirements for all shop personnel
- Ensures that all employees follow safety rules and receive proper training on use of shop equipment
- Ensures that company policies and practices are being complied within the shop area
9
Skills For Manager, Workshop Processes Resume
- Establish and develop operational reporting in line with business needs
- Routine forecasting and achievement of agreed customer service KPI's
- Quality standards of the vehicles ensuring inspection criteria is adhered and vehicles are finished to a high standard
- Ensure all warranty procedures are adhered to whilst undertaking repairs and that claims are submitted on time
- Communication and Consulting
- Translates strategy into action
- Manage people, individuals and teams
- Challenge and have awkward conversations
10
Skills For Senior Workshop Concepts Manager Resume
- Make rational decisions based on information available
- Manage allocated budgets
- Exposure in similar capacity
- Able to read, write and communicate well in English and Mandarin
- Resourceful, meticulous, independent and able to multi-task
- Pro-active and position mind-set
- Able to build and assimilate a new team in accordance to Esterline’s standards and procedures
- Promotes and advocates Babcock’s Respect principles
List of Typical Responsibilities For a Workshop Manager Resume
1
Responsibilities For Aftermarket Workshop Service Manager Resume
- Able work safely in challenging environments
- High standards and highly accurate
- Service oriented and compassionate
- Proficient in MS Word, Power Point, Excel and Outlook
- Knowledge of the small tools and Low Level Access is desirable
- Maths and English GSCE is essential
- A further qualification would be desirable
2
Responsibilities For Manager, Workshop Processes Resume
- The ability to coach and motivate staff and to lead by example
- Microsoft Office, in particular Excel and Outlook
- Supervisory / Management Qualifications
- Continuous Improvement Qualifications / Practice
- Self-start and proactively allocate competent staff to meet workshop commitments
- Develop competences and expertise in both self and others in order to gain a satisfactory standard and deliver results within agreed timescales
3
Responsibilities For Senior Workshop Concepts Manager Resume
- Well organised with a thorough, disciplined and detailed approach to task completion
- Able to be assertive and make decisions in a timely manner
- Able to work to a high specification in order to continually improve quality
- Non-confrontational when handling or involved in conflict situations and able to adopt a passive and non-demanding working ethic in order to achieve agreed and acceptable standards and timescales
- A logical, analytical and objective approach to problem solving and fault diagnosis
- Motor industry accreditation
- Company recognition scheme
4
Responsibilities For Workshop Manager, Mercedes Resume
- Fully trained technician
- Resilient and diligent
- Confident and affable
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