User Experience Analyst Resume Sample
Demarcus Raynor
54168 Shields Vista,
Boston,
MA
+1 (555) 414 6900
Work Experience
Senior User Experience Analyst
05/2015
-
PRESENT
Detroit, MI
- Onboarding, Mentorship, Productivity Resource
- Skillset uplift, triage and troubleshoot personality conflicts
- Providing an additional level of support
- Can get mentorship from them
- Nobody else is doing this
- Proven record in impacting user experience through user research findings
- Excellent spoken and written proficiency in English
- Keen interest and abilities in driving user research activities from concept to conclusion, working directly with any combination of stakeholders
User Experience Analyst
02/2011
-
12/2014
Houston, TX
- Drives design of highly usable Web application interfaces, user experiences and motion graphics for online learning by working directly with Sales, Instructional Designers, SME’s and Product Managers. Is responsible for personal alignment internally and with clients on continuity between initial design specs through final user experience
- The LillyUSA eCapabilities UX Consultant role has accountability for the design of new digital assets as well as the redesign of existing digital assets
- Work with the project team to define the strategic objectives and goals supporting the client's sites and applications. Leverage client mission, vision, and value statements, line of business forecasted release plans, web analytics, etc
- Work with customer and other stakeholders to understand and document end user needs
- Works as a liaison among stakeholders in order to elicit, analyze, communicate, and validate business requirements
- Provide clear and concise requirements documentation to include future state user journeys, UX roadmap diagrams, user personas, wireframes, content inventories, content models, and content strategy documents
- Work with business analysts to develop use cases, scenarios, and user stories
User Experience Analyst, Junior
11/2005
-
09/2010
Los Angeles, CA
- Gather, catalogue, organize, assess, write, and maintain content for the applicable knowledge portfolios which make up the GHRO knowledge base
- Work with appropriate leaders internally and externally to gain approval of content
- Experience using Tableau, Google Analytics, Excel Power Pivot, and Google Tag Manager
- Experience pulling data with SQL
- Experience running A / B tests
- Can help create user focused KPI’s
- Loves puppies (kittens, badgers, or other related juvenile animals are also ok)
Education
The George Washington University
2000 - 2005
Bachelor's Degree in Human
Professional Skills
- Strong problem-solving and critical-thinking skills, along with a demonstrated ability to think outside the box to take on new technical challenges
- Interaction design skills, usability assessment skills
- Strong visual design skills (layout, hierarch, typography, color theory, patterns)
- Good presentation, communication, consulting, public relations, and negotiation skills
- Some experience with Axure to convert wireframes and designs into prototypes for User Experience Testing
- Experience as an interaction designer, usability analyst, user-experience architect or similar role
- Experience as an information architect, interaction designer, or experience designer
How to write User Experience Analyst Resume
User Experience Analyst role is responsible for design, software, securities, training, security, architecture, reporting, research, digital, travel.
To write great resume for user experience analyst job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For User Experience Analyst Resume
The section contact information is important in your user experience analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your User Experience Analyst Resume
The section work experience is an essential part of your user experience analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous user experience analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular user experience analyst position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative User Experience Analyst resume experience can include:
- Experience in UX (User Experience)/ UCD
- Understanding/working experience of HTML5/CSS3, responsive design, app design
- Coordinating with multi-regional development centers and scrum teams on design issues relating to user experience
- Working experience with UX design tools: Axure, Balsamiq, Visio, etc…
- Working experience with Adobe Creative Cloud or other visual design tools
- Experience of using a number of UX, design and prototyping tools including
Education on an User Experience Analyst Resume
Make sure to make education a priority on your user experience analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your user experience analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in User Experience Analyst Resume
When listing skills on your user experience analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical user experience analyst skills:
- Experience designing for Oracle services and products, or experience on prior CRM projects would be valuable
- Experience in user experience or information architecture, or the equivalent in training and experience
- Demonstrated understanding of user experience research and design techniques and leveraging in the development process
- Digital experience (Consultants) or 2-4 years of Digital experience (Analysts) in one of the following area
- Experience as a practicing user experience analyst (interaction designer/visual designer, usability engineer)
- Demonstrated experience with mobile development and testing
List of Typical Experience For an User Experience Analyst Resume
1
Experience For Senior User Experience Analyst Resume
- Produce storyboards, scenarios, experience maps, prototypes and design specifications
- Works closely with development and testing teams during implementation
- Creates the visual design or collaborates with the visual designers to produce visually appealing designs
- Manage requirements and artifacts in appropriate requirements management tools (Collab tool and SharePoint)
- Act as a project team and corporate resource for usability best practice and standards
- Act as a project team resource for Section 508 accessibility issues as they relate to requirements, design, and implementation
2
Experience For Digital User Experience Analyst Resume
- Keep management informed of progress and solicit assistance when a road block is present
- Participate in the interview process for various levels of UX analysts
- Maintains confidentiality of information as specified by Edaptive Information Security Department
- Mentor and serve as a resource for team members
- Contribute to an interdisciplinary team that includes developers, analysts, designers, project managers and product strategists
- Participate in user research, persona development and competitive analysis
- Make recommendations and propose system solutions to meet functional requirements
3
Experience For IT Operational Analytics & User Experience Analyst Resume
- Develop system specifications and process flows
- Collaborate with other designers and developers to envision and iterate concepts
- Develop test plans for web and mobile applications for accessibility and usability
- Serve as a liaison with vendor, technical development teams, unit IT team, and business users to create and finalize test plans/use case scenarios
- Develop, document or maintain standards, best practices and system usage procedures
- Assist in the assessment, acquisition and deployment of new service and/or new capabilities
- Conduct product demonstrations to clients
- Represent the organization at user group meetings
4
Experience For VP-senior Specialist, User Experience Analyst Resume
- Create and mentor others on UX artifacts such as conceptual maps and models, user and task analysis diagrams, customer journey maps, storyboards, workflow diagrams
- Produce design solutions for web, mobile or other technologies/platforms as needed to meet business needs
- Research and communicate industry best practices in all areas of human centered interaction methods
- Daily support and maintenance of our websites
- Development and delivery of bi-monthly and ad-hoc customer e-Newsletters
5
Experience For User Experience Analyst Client Resume
- Design and develop user-friendly interfaces that meet business requirements
- Collaborate with, and coach other team members on the latest web technologies
- Provide website technical support and special project support
- Maintain and develop the My IT Service Catalogue
- Conducts empathy research to understand users and user needs
- Works as the main designer on individual projects to creates design concepts, storyboards, wireframes, detailed user interface designs, interactive prototypes and user interface specifications
- Creates and maintains user experience guidelines, design standards and visual design styleguides
- Define, design, and document highly usable interfaces to meet client requirements
- Produce common UX artifacts: wireframes, user/process flows, high fidelity prototypes, functional design specifications, site maps, style guides, and personas
6
Experience For VP-specialist, User Experience Analyst Resume
- Participate in less common UX practices: competitive/comparable analysis, content inventories, transitional inventories, UX marketing narratives, visualizations
- Conduct end user, subject matter expert, and stakeholder research/interviews, analyze and present findings, integrate findings into designs
- Translate requirements and/or specifications into user interfaces
- Communicate, defend, design rationales to team members and stakeholders
- Collaborate with UX design team to realize final design output, and with technical teams to refine designs within technical constraints
- Enthusiastic, collaborative, flexible, independent learner, and motivator
- Work with on shore and off shore teams across time zones
- Co-plan research studies to support product strategy and design, by using a wide variety of qualitative and quantitative methods to generate actionable insights across the product development lifecycle, including up front generative research to identify new opportunities, iterative concept evaluation and post-launch testing
- Work closely with UX Directors and designers to make design recommendations based on research results and help drive those recommendations to reality
7
Experience For User Experience Analyst Intermediate Resume
- Research trends, best practices, and methodologies in areas of UX, user research, behavioral analytics and behavioral economics and present to product team as needed
- Work closely with our Data Science team to become an expert on our data and work with them in the discovery phase to create a proposed list of insights and peer comparison scenarios
- Experience in UX / UCD
- Experience in a research role
- Assess and synthesize business requirements and users’ needs at both the system level and the page/screen level, and to express that synthesis through the creation of wireframes and clickable prototypes of sites and applications
8
Experience For Knowledge Management & User Experience Analyst Resume
- Two (2) years of experience in a related role requiring confidentiality, timeliness, customer service, organization, prioritization, troubleshooting and working independently
- Provide leadership and guidance in user experience design and practices
- Support software development process through development of test cases and guiding user acceptance testing and other QA activities
- Proficiency with design and prototyping tools
- Experience with the full software life cycle of system implementation including requirements analysis, design, implementation, quality assurance testing and documentation
- Experience with usage of automated testing tools
- Familiarity with requirements and standards for designing accessible products
9
Experience For Ai-user Experience Analyst / Consultant Resume
- Axure (or other wireframing and design tools such as Balsamiq or Sketch)
- BA or BS in Human Computer Interaction, Graphic/Visual Arts, Information Sciences, Industrial Design, Fine Arts, or a UX related area
- Champion for the product and the customer’s needs and implements a model of continuous improvement in both company goals and project related tasks
- Participer à la production des contenus, la coordination et l’animation des actions liées à l’expérience utilisateur
- Rédiger des supports de communication structurés et innovants pour faciliter les formations ainsi que la valorisation des activités de la DSI
- Participer à la mise en place en place et au suivi des formations pour les utilisateurs ainsi qu’en interne de la DSI
List of Typical Skills For an User Experience Analyst Resume
1
Skills For Senior User Experience Analyst Resume
- Prior experience with eServices (Internet based services) in an Analyst Capacity -4-5 Years
- Strong tendency toward visual thinking, using techniques like sketching and interactive prototyping to communicate concepts
- Medium-fidelity prototyping experience using Axure, Briefs, or Invision, etc
- Clear and effective writing
- Research background information in order to be more effective and to facilitate understanding of overall program activities
- Translate high-level requirements, including target user needs, tasks and goals into effective user interface designs and data visualizations
- Strong problem-solving, analytical and information organization capabilities
2
Skills For Digital User Experience Analyst Resume
- Strong background in UX design principles and information architecture
- Experience providing direction to entry level department/team members
- Experience with front-end coding including HTML5, CSS3 and usage of JavaScript Libraries
- Experience working on web & mobile user interfaces
- Experience analyzing qualitative and quantitative data
- Demonstrated understanding of Responsive Web Design, and device-agnostic design principles and practices
- Strong knowledge of user interface design processes and methodology, with an understanding of mobile-friendly presentation and functionality
- Experience with highly scalable, consumer-facing applications
3
Skills For IT Operational Analytics & User Experience Analyst Resume
- At least two (2) years of user interface design experience
- Experience as an Interaction/UI Designer
- Extensive experience in interaction design, visual mockups, and process flow diagrams
- Experience with responsive application design
- Experience working with research and User Centric Design teams to design and conduct surveys and content for Usability Testing
- Experience conducting usability tests
4
Skills For VP-senior Specialist, User Experience Analyst Resume
- Experience using web analytics and web content management software, such as Google Analytics or Sitecore or other - 1-3 years
- Experience with prototyping tools (Axure, Sketch, Balsamiq) - 4-5 Years
- Experience with UX design(wireframes and mockups)- specifically mobile/native apps
- Practical experience of methods of
- Attend daily stand-up meetings, collaborate with peers, prioritize features, and work with a sense of urgency to deliver value to customers
5
Skills For User Experience Analyst Client Resume
- Estimate, prioritize, plan, and coordinate UX activities
- Recommend, plan and conduct user research to inform and/or validate product solutions
- Proactively monitor and improve user experience of websites and self-service applications
- Designs user journey maps to represent current experiences
- Partners with business stakeholders and product managers to translate business and user requirements into experience design solutions
6
Skills For VP-specialist, User Experience Analyst Resume
- Implementing user research agenda and conducting user research
- Working design knowledge of: back/middle office, workflows, social media, and marketing applications
- Conducting and analysing user research
- Applying the User Centred Design process
- Working within an Agile project methodology
- Organizing and conducting user testing on designs
7
Skills For User Experience Analyst Intermediate Resume
- Applying knowledge of user-centered design principles to usability problems and helping teams to brainstorm innovative solutions through consulting projects
- Creating workflows, sketches, wireframes, and interactive prototypes in Axure to communicate design ideas
- Support the usability testing process by writing usability testing questions, usability test plans, conducting testing, and analyzing and reporting on results
- Participate in website releases including acceptance testing, bug reporting, etc
- Assist with authoring and tracking UX deliverables for your product team
- Provide Tier 3 support, which includes developing knowledge-base documents, reports that aid in the monitoring and analysis of overall system performance
- Produce all specified deliverables required on the project, ranging from static wireframes through interactive prototypes, videos, icons, and mockups
- Share knowledge of user-centered design principles and help development teams to brainstorm innovative solutions through user experience consulting
- Implement A/B tests to provide in-depth insights to the marketing, product, and creative teams
8
Skills For Knowledge Management & User Experience Analyst Resume
- Basic CSS/HTML/JavaScript coding
- Expertise with prototyping tools like InVision or Axure, and design tools like Sketch and Photoshop
- Assure work products comply with established deliverable guidelines including format and content
- Respond to web/mobile/portal system incidents and assist users using incident management tool
- Participates in the planning and execution of various user research studies such as contextual inquiries, user surveys and usability tests
- Identify and solve interface problems while migrating legacy applications to modern technologies
- Work creatively within design and technical constraints using established pattern libraries
9
Skills For Ai-user Experience Analyst / Consultant Resume
- Conceptualize and conduct fuzzy frontend insight development either using some combination of syndicated & secondary research and primary research focused on setting the context and ground rules for winning experiences
- Conducted user-centered based research studies to improve user interface platform
- Initiative and leadership through set up of experimental designs to answer business questions
- Provide voice of the customer analysis to refine user flows, journey maps and mental models
- Identify future areas of digital research
- Lead internal clients through the mobile/digital research process from beginning to end; ensures that research projects provide actionable results that meet departmental quality standards and research objectives, and meet client deadlines
- Identify and execute appropriate statistical techniques, from basic to very advanced, to analyze data from research studies to provide actionable answers to business questions for internal clients
10
Skills For Client Portal User Experience Analyst Resume
- Provide consultation to internal clients on defining the scope, objectives, and barriers associated with a broad range of research questions, from very clear to very undefined and lead research studies to provide actionable answers to these questions
- Design and implement qualitative and quantitative primary research projects with American Family customers, and former and non-American Family customers based on specific requests from corporate clients, and research projects in annual research plans. Ensure that research projects are completed on time and meet internal client deadlines
- Advise and transfer knowledge of primary research design, methodologies and statistical analysis techniques to team members through project work and other structured and unstructured methods
- Understanding of accessibility guidelines, technical coding practices and accessibility testing
- Understanding of Section 508 and its requirements regarding design
List of Typical Responsibilities For an User Experience Analyst Resume
1
Responsibilities For Senior User Experience Analyst Resume
- Experience mentoring, coaching, guiding, or providing work direction to others
- Independently managing own daily priorities and tasks resulting from support or project activities
- Creating workflows, sketches, wireframes, and interactive prototypes (Axure, XD, PDF) to communicate design ideas
- Develop and maintain process documentation and monitor and report on status and results of relevant projects, campaigns, programs and services
- Proficient with all Microsoft Products - 6-8 Years
- Experience with digital design, web design or other activities leading to the development of user interfaces or services involving electronic services used by customers or other end users
- Collaborate with product teams to produce user interface scenarios, task flows, wireframes, and interactive prototypes
2
Responsibilities For Digital User Experience Analyst Resume
- Conduct informal user research and support usability efforts throughout the development cycle
- Define and implement design criteria, design guidelines, and design specs that demonstrate experience with industry standards/best practices and corporate visual design guidelines
- Work with a fun, innovative and diverse team!
- Experience in human interface design for web applications and overall applications (analysis, design, development, testing and usability testing)
- Desire to produce high quality work, be detail-oriented and work efficiently
- Work with end users to gather and refine requirements and resolve issues
3
Responsibilities For IT Operational Analytics & User Experience Analyst Resume
- Create low and medium fidelity prototypes
- Conduct user tests
- Researching, analyzing project requirements, conceptualizing user experience designs, conducting user testing, and collaborating with product owners and business analysts about functional and customer needs
- Work in a highly collaborative agile environment with the product owner, scrum master, developers, content writers, User Experience analysts, and QA testers to integrate UX into the project sprints
- Translate key tasks and user stories into user flows, wireframes, mockups, and interactive prototypes that can be used for usability evaluation, stakeholder review, or development purposes
4
Responsibilities For VP-senior Specialist, User Experience Analyst Resume
- Use insights from data, usability feedback, and analytics to inform user-centered design decisions and rapid iterative improvement
- Become familiar with and use our taxonomy of customer and employee functions to create information architectures and user interfaces
- Help establish or refine UX processes on multidisciplinary teams, and participate in sprint retrospectives to continuously improve the UX process
- Manage work on multiple simultaneous projects
- Education: BA/BS or MA/Microsoft in one of the following disciplines. Qualifying disciplines include, but are not limited to: Human-Computer Interaction, Human Factors, Visual Design, Psychology (Cognitive or Experimental), Interface Design, Computer Science
- Task analysis/Information Architecture
5
Responsibilities For User Experience Analyst Client Resume
- Understands Radio Frequency protocols
- Scrub call data (True Call)
- Interaction design/visual design
- Visual design specifications
- User needs assessment
- Creative Problem Solving / Strategic Thinking: Demonstrated ability to effectively solve complex problems, using analysis, creative thinking and input from others to improve processes, solve complex problems, and develop effective strategies. Ability to analyze customer needs, motivations, and behaviors and translate them into actionable deliverables
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