User Experience Lead Resume Sample
Priscilla Padberg
6516 White Run,
Los Angeles,
CA
+1 (555) 578 2589
Work Experience
User Experience Lead
11/2017
-
PRESENT
Dallas, TX
- We rely on diverse and collaborative perspectives to evolve a design’s usability; members of the team come from backgrounds in computer science, psychology, industrial design, business, etc
- Assist each other through constructive peer reviews, research initiatives, and collaborative concept white board sessions
- UX Leads develop user interface designs, artifacts, and project deliverables with the coaching/guidance of a UX Senior Manager
- Concept sketches, high fidelity wireframes, graphical assets
- Prototypes and interactive mock-ups, usability test plans and evaluations, user research
- User interface documentation, concept and design presentations
- Researches and designs software, while optimizing workflows for a community of engineers and geoscientists
- Identifies areas of opportunity for automation and efficiency improvements
- Creates and manages a proposed backlog of work based on value to the business
IT User Experience Lead
02/2012
-
10/2017
New York, NY
- Advises management of resource needs in support of identified projects
- Works with a broad range of engineers and some geoscientists to help build fast, effective designs
- Simplifies software and business processes through deeply understanding problems
- Conducts generative user research, sometimes with a user research professional, and sometimes on their own, to better understand problems and possible designs
- Makes paper and electronic prototypes to test concepts and try many ideas before settling into the right design. Accesses subject matter experts and end users; conducts usability testing
- Builds high quality design artifacts to facilitate communication
- Shifts gears quickly and has a pragmatic sense of design
CIB Markets Execution User Experience Lead VP
03/2006
-
10/2011
Chicago, IL
- Collaborates with a team of non-designers to design the best solution
- Uses strong communication skills to develop common understanding amongst the team of the user community and its needs
- Has experience working on service design projects, ensuring vision and consistency across work channels
- Has successfully led a design team of two or more other designers
- Has a breadth of skills across interaction design, user research, and usability testing
- Has significant experience in complex engineering or scientific domains
- Develop a solid understanding of the Investor’s Edge business, strategic goals, legal and regulatory constraints, systems, competitive landscape, and clients
- As part of an emergent UX team at Investor’s Edge, contribute to the creation and refinement of design-related processes and standards
Education
Indiana University
2002 - 2006
Bachelor's Degree in Human Computer Interaction
Professional Skills
- Strong project management skills and ability to work self-directed; Experience working with project management tools and Agile/Scrum methodologies
- Strong analytical skills to see through the data and analyze it using various techniques and tools to find the conclusions
- Creative, Analytical, Strong Communication Skills
- Have a keen eye with superb attention to detail and excellent organizational skills
- User experience or usability experience At least 1 year of lead experience
- Very high interpersonal skills, influencing and negotiation abilities. Exempt Honeywell User Experience Design Studios
- Prior experience of visualizing and creating web interfaces and advertising campaigns
How to write User Experience Lead Resume
User Experience Lead role is responsible for design, analytical, communications, planning, english, organization, research, training, integration, database.
To write great resume for user experience lead job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For User Experience Lead Resume
The section contact information is important in your user experience lead resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your User Experience Lead Resume
The section work experience is an essential part of your user experience lead resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous user experience lead responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular user experience lead position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative User Experience Lead resume experience can include:
- Strong communication skills and the ability to articulate conceptual ideas and design rationale to colleagues and stakeholders
- Demonstrable experience in planning and delivering experience projects
- Clear understanding of Enterprise User Experience and how its different from Consumer User experience
- Analytical skills for transforming defined business needs into both business and IT transformation
- Creating user experience deliverables including: wireframes, sitemaps, user flows, user scenarios, data diagrams, and clickable prototypes
- Evangelizing User Experience best practices, strategies, techniques, and methodologies
Education on an User Experience Lead Resume
Make sure to make education a priority on your user experience lead resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your user experience lead experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in User Experience Lead Resume
When listing skills on your user experience lead resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical user experience lead skills:
- Fluent English language skills, both written and verbal communications skills
- Prior UX experience with another financial institution is a very strong asset
- Strong analytical and writing skills paired with a background in application development, application or systems management
- Excellent facilitation skills and perfectly fluent in English
- Strong facilitation skills and the ability to guide groups in ideation and collaborative solution development
- Experience designing and conducting user experience research
List of Typical Experience For an User Experience Lead Resume
1
Experience For IT User Experience Lead Resume
- Experience in designing, planning and facilitating user research
- Experience creating and managing Wikis in Sharepoint
- Experience and examples creating websites, software applications, interactive spaces, games and/or mobile applications
- An expert knowledge of end to end UX design process, coupled with experience of delivering specific areas of UX
- Experience with complex, data-driven user interactions and visualizations (advertising technology, finance, etc.)
- Experience preparing detailed competitive and consumer analyses
- Visually representing the experiences in the form of user journeys, personas, goals, information models and more
2
Experience For Senior User Experience Lead Resume
- A high level of skill in using UX design tools for example Balsamiq or Axure
- Work closely with UI designers and engineers to ensure the user experience is implemented in an accessible manner, consistent with brand guidelines
- Evangelize lean and agile practices as part of an effective human-centered design process
- Deliver flows, IA, wireframes and visual designs as needed to communicate the user experience and maintain the Design Pattern Library and Style Guide as needed
- Translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences
- Make strategic design and user-experience decisions related to core, and new, functions and features
3
Experience For CIB Markets Execution User Experience Lead VP Resume
- Experience in upstream oil and gas domai
- Experience creating design pattern libraries
- Reusing existing in house design libraries and developing them when necessary
- Understanding technology and being able to reframe and challenge technological constraints
- Seeking feedback and challenging both your ideas and those of your team
- Working knowledge of Lucid Charts and Zeplin
- Understanding of software development (Agile) and process improvement methodologies
- Participating in the discovery of customer needs
4
Experience For Functional Analyst User Experience Lead Resume
- Working with researchers to define and critique research processes and outcomes
- Producing wireframes and interactive prototypes to depict proposed functionality to customers
- Working with developers and business analysts to provide details about your design concepts
- Help to recruit and grow a team of outstanding UX professionals by providing vision, coaching, and mentorship
- Drive product ideation and definition sessions with stakeholders, delivering the following outputs
- Support the planning of qualitative and quantitative user research; participate in testing, analysis, and synthesis of findings as appropriate
- Responsible for leading and executing various user research efforts
- Can prototype your ideas – whether high or low fidelity using the Adobe Suite, HTML, and / or Axure
5
Experience For User Experience Lead Client Resume
- An understanding of specific constraints and challenges presented by different industry segments
- Facilitate collaborative design sessions, design studios, and design sprints to build shared understanding of user needs and identify design solutions
- Some knowledge of the advertising industries complexities and challenges
- Create usability metrics for existing IT services that can be tracked via quarterly service reviews
- Relationship building across the organization and at senior levels
- Presentdesign concepts to peers, larger project teams, and clients, explaining therationale and functionality, with willingness to iterate
6
Experience For User Experience Lead-telecommute Resume
- The drive to push beyond existing design patterns, and to consistently create visionary work
- Ensures optimal site usability by continuously evaluating current user behavior and site design and structure
- Develop approaches to report on and visually bring the data to life
- Help design user quantitative and qualitative feedback capture methods according to individual IT project needs
- Participates in Story Point estimation, and backlog grooming sessions
- Provide training and or documentation for business clients and agency partners as needed
- Develop a deep understanding of users’ challenges and pain points through frequent contact
- Knowledge of state of the art and emerging digital trends, and how new technologies impact these trends
7
Experience For User Experience Lead-evise Resume
- An eye for aesthetically pleasing designs, appreciation for graphic design elements and information display
- Examples of high-level strategy and product visions
- Examples of highly detailed wireframes and designs
- Examples of easily digestible story-based solutions
- Expertise in understanding outputs from user and stakeholder research, as well as the ability to analyse large quantities of data, Including an ability to synthesize an understanding of analysis and user insight to shape UX design deliverables and outcomes
- An understanding of the constraints placed on UX, by specific technologies including Sharepoint, Adobe and Hybris
8
Experience For Fjord User Experience Lead Austin Resume
- The ability to work with senior client/project stakeholders, to help define and shape their digital direction and vision
- Plan and host collaborative workshops and work sessions with internal and external teams
- Create visual language concepts, mood definition, behaviors, early design routes and presentation materials that articulate strategic design intent
- Contribute to the product vision, and roadmap
- Translate the vision into short and long term strategy and KPIs
9
Experience For User Experience Lead Specialist Resume
- Identify opportunities, through analytics, competitive analysis and user research
- Partner with business/country stakeholders, Customer Insights, Call Center, and Analytics teams to continually identify opportunities to improve the 3M.com experience
- Partner with Design & Brand teams to monitor and influence delivery of Brand for digital products
- Participate in UX thought leadership in both the company and the industry
- Provide regular communication to stakeholders, clients, related teams and agency partners on findings and recommendations
- Collaborate on documentation of user types, scenarios and tasks, as well as conceptual models and process flows
- Engage with UX team members to disseminate customer insights to business stakeholders, product managers and other colleagues
10
Experience For User Experience Lead-enterprise User Experience Resume
- Define and implement effective and efficient processes and tools for developing usable and satisfying user interface designs for Fidelity’s various web-based and broader digital projects
- Experience in user interface design, information architecture, usability testing, human factors and other related disciplines within a consultative or corporate environment
- Estimate complexity and effort for new functionality and enhancements to existing functionality
- Drive data based decisions leveraging web analytics, customer satisfaction, transactional and system performance data
- Thorough knowledge of the software development lifecycle
List of Typical Skills For an User Experience Lead Resume
1
Skills For IT User Experience Lead Resume
- Demonstrated capability to effectively lead cross-functional teams in multiple geographies and timezones
- Good communication skills and ability to connect / engage with employees and business functions
- Communications skills – experience translating and presenting complex data in a clear and understandable way
- Experience applying human factors or user experience principles to technology design
- Project management skills including: scope definition, deadlines, stakeholder management and corporate accountability
- Experience with the user-centered design (UCD) process and experience in designing transactional applications
- Solid understanding of information architecture, mastery of user interface design and strong visual design sensibility
2
Skills For Senior User Experience Lead Resume
- Four+ years experience designing interfaces for large-scale digital experiences and applications
- Experience in a digital creative leadership position and a demonstrated strategic ability to deliver products with elegant interaction and visual design
- Demonstrated experience in delivery of IT services under service framework (ITIL, COBIT)
- Experience working in a User Experience (UX) role or on a UX team
- Experience designing digital experiences
- Demonstrated effective organization and time management
- Asian language skills are a distinct advantage, but not a requirement
3
Skills For CIB Markets Execution User Experience Lead VP Resume
- Effectively communicate design processes, ideas, and solutions to teams and clients
- Proven experience with analytical data manipulation and visualization tools, techniques and languages, e.g.: R, Python, Tableau, Alteryx, Power BI, etc
- Works to create high-fidelity, user-centered wires and prototypes, designs and validates front-end experience
- Use lean processes that effectively discover user needs and lead to product design concepts
- Understanding of user experience, usability, accessibility mobile-first web design, and conversion rate optimization (CRO)
- Understanding of Enterprise User Experience, its impact, value and measurement
- Communicating user experience data, design proposals, and product specifications – and negotiate options – at senior management levels
- Experience building HTML prototypes (including CSS,JavaScript, and jquery) for usability testing
4
Skills For Functional Analyst User Experience Lead Resume
- Responsible for defining and communicating user experience strategies and solutions across the product team and providing recommendation to Product Owner
- Design delightful user experiences using tools and processes including personas, journey maps, and HTML prototypes
- Strong understanding of marketing promotional strategies and competitor landscape
- Actionable understanding of best in class practices for web-based digital, native mobile, hybrid and emerging technology experiences
- Meaningful experience in using UX design best practices to design solutions, and possess a deep understanding of mobile-first and responsive design
- Abilityto accurately prepare written business correspondence and deliverables that arecoherent, grammatically correct, effective, professional, and engaging
5
Skills For User Experience Lead Client Resume
- Experience creating style guides
- Demonstrated ability to work on multiple projects at once while quickly shifting focus
- Experience with creating complex, user-centric websites
- Solid understanding of how to incorporate insights from user research into the user interface design process
- An extreme passion for understanding the user, and a strong communicator of the user’s perspective throughout the design process
6
Skills For User Experience Lead-telecommute Resume
- Prioritize and plan user interface optimization tests (A/B, Multi-vary testing)
- Strong understanding of design fundamentals and methodology
- 8-10years of experience as a BA Analyst/UX designer, information architect,interaction designer, or similar role working on large-scale customapplications
- Atleast one year of experience working in Agile sprint teams
- Atleast one year of experience working with responsive design
- Manages creative process during projects to ensure efficiency, user experience consistency and coordination with system development and production processes
- Researches new user interface ideas, emerging technologies and applications and incorporates into user experience practice and site design
- Demonstrated ability to communicate ideas to peers and to management
7
Skills For User Experience Lead-evise Resume
- Demonstrated ability to create and leverage requirements assets such as: use cases, wireframes, prototypes and presentations
- Deep knowledge of internet accessibility standards and direct experience implementing accessible sites for desktops and mobile apps
- Major impact on the US HP.com online customer experience
- Experience in Omnigraffle, Sketch, Axure, InVision or similar
- Directly related experience (UX designer or similar)
- Experience with project estimation
8
Skills For Fjord User Experience Lead Austin Resume
- Monitor KPIs, and prioritize opportunities and backlog to delivery product strategies
- Experience evaluating and managing external vendors
- Experience managing design and usability practitioners
- Proven ability to install usability as a core value within a large organisation’s culture
- Provide subject matter expertise to information architecture, taxonomy and primary site navigation decisions, with strong voice in final decisions
- Partner with Design & Brand teams to monitor and influence delivery of Brand for digital, authenticated, Channel Partner experience
- Set UX resource allocation during ideation, prioritization, development, and quality assurance phases of projects and programs
- Experience with, and a desire to, mentor more junior UX design resources to help them grow and take full advantage of their individual strengths
9
Skills For User Experience Lead Specialist Resume
- Sketch and wireframe digital experiences within the mobile, desktop, and physical environments
- Knowledgeable in research methodology and/or direct experience
- A desire to make the complex simple, through interfaces, data visualization, or interactive experiences
- Creative agency and or digital design studio experience desired
- Translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences
10
Skills For User Experience Lead-enterprise User Experience Resume
- Drive an enhanced user experience as part of the product development cycle and IT service life cycle
- Evangelise User Experience across the organization
- Worksas a liaison among stakeholders in order to elicit, analyze, communicate, andvalidate requirements and business processes
- Provide input into the ‘Voice of BCG’ program to facilitate consolidation of user research and IT data into a searchable database
- Use experience and industry research to help BCG evolve innovative data science approaches
- Experience with user feedback tools and methodologies
- Experience with user research approaches
- Some experience of Service Now beneficial
List of Typical Responsibilities For an User Experience Lead Resume
1
Responsibilities For IT User Experience Lead Resume
- Develops and shares customer’s insights and drives these into outcomes, by defining Nonfunctional requirements which help ensuring that the final User Interface meets software quality requirements. Responsible for feature definition and how these are intended to be implemented over time
- Experience designing with Adobe Experience Manager (AEM) or comparable component based content management system
- Experience conducting user research, usability testing, A/B testing, and rapid prototyping
- Experience with creating, managing or using Design Pattern Libraries
- Experience with product and application development, including knowledge of software development and testing practices
- Drive a UX vision and strategy that looks beyond the current release cycle and influences the overall user experience for a suite of products
- Create Voice of BCG program to facilitate consolidation of user research data into a searchable database
- Help define and drive the future of our company's product experience from signup to long-term engagement, and for both customers and financial planners
- Previous experience in Agile development environment highly desirable
2
Responsibilities For Senior User Experience Lead Resume
- Partner with research team members to prototype, plan and test experiences with customers
- Identify opportunities to improve the experience through analytics, call center, competitive analysis and user research
- Experience in usability or A|B testing tools, such as UserZoom,, Optimizely or similar
- Good knowledge of tools involved in bringing a product to market
- Around 5 years of relevant experience in the field of UX
3
Responsibilities For CIB Markets Execution User Experience Lead VP Resume
- Excellent wireframes and client deliverables
- Experience as a front–end designer or developer for large–scale Web sites or information portals
- Understanding of IT outsourcing agreements and structure from the service and commercial perspective
- Wireframing/ prototyping software (e.g, Invision, Sketch, Axure, Balsamiq, etc.)
- Understanding of web-based technologies
- In-depth understanding of user-centered design methodologies which have been successfully put into practice including usability test facilitation
4
Responsibilities For Functional Analyst User Experience Lead Resume
- Plan, coordinate and facilitate usability testing, including creation of prototypes
- Are adept in analyzing both quantitative and qualitative data and presenting findings and recommendations
- Coordinate enrollment and brand awareness marketing strategies from initial touchpoint to CRM conversions
- Own and enforce the bCom style guide
- Provide oversight of agency and/or contingent resource involvement, as needed
5
Responsibilities For User Experience Lead Client Resume
- Serve as the key point of accountability for UX efforts at the program level. Advocate for user-centered design approaches
- Help to create a dynamic team environment by fostering collaboration, experimentation, agility, and vigorous inquiry, while maintaining high expectations and attention to detail
- Help to create and evolve design systems and best practices that account for user needs and context, while reinforcing brand values and standards
- Ensure adherence to UX guidelines across programs and projects
- Ensure research, visual design, information architecture, and interaction design roles are adequately resourced
- Plan and conduct user research, usability testing efforts, and competitive research and analysis. Report research findings to stakeholders. Translate these findings into design solutions
- Create and oversee delivery of artifacts that include personas, journey maps, user workflows, information architecture, wireframes, and interactive prototypes, within an agile development environment
6
Responsibilities For User Experience Lead-telecommute Resume
- Partner with Product and Technology to conduct user research, ideation, and elaboration to identify new product opportunities
- Act as a liaison between UX Design, Product Management, and Technology to ensure that the voice of the user is fully heard and considered throughout the design and development process
- BS Human Factors Engineering, Computer Science, or Psychology or equivalent work experience
- Lead and mentor UX Designers to foster a human-centered and innovative mindset
- Build positive internal partnerships, instill confidence, and influence strategic direction of a product suite
- Partner with Designer to realize final design output
- Observe, document and interpret research
7
Responsibilities For User Experience Lead-evise Resume
- A portfolio of work across devices and platforms
- Mastery of Creative tools (Adobe, InVision, Sketch, or other animation tools), as well as a thirst for interactive design trends
- Oversee user experience, visual design, front-end development, and analytics/conversion rate optimization (CRO) for the website, digital advertising, admission CRM, and email marketing
- Coordinate social media strategy and content to drive website engagement and enrollment goals with an editorial calendar
- Build and maintain a conversion dashboard for advertising and recruitment campaigns, with actual tuition revenue and lifetime values assigned to each conversion
8
Responsibilities For Fjord User Experience Lead Austin Resume
- Manage team that includes content managers and web designers (staff and student workers) to drive day-to-day operation and upkeep for the website
- Work closely with other members of the Web Team to improve the website performance, develop and refine interactive applications for academic program exploration and user onboarding, and increase development velocity with more efficient processes
- Act as a champion for utilizing data, actively improving diversity and inclusion with our online presence, leveraging Agile/Scrum project management, and evolving the prospective and current student experience
- Effectively communicate design and UX decisions to key stakeholders
- Relevant design or technical experience with emphasis on systems and user experience, and interface design
- Strong understanding of HTML and web services. Also, an understanding of information architecture, and design patterns
- Strong understanding of and enthusiasm for user centered design principles
- Lead the identifcation and engament of key user segments across BCG to ensure that we capture the right user stories and priorities
9
Responsibilities For User Experience Lead Specialist Resume
- Proficient in Adobe Creative Suite and/or other design and prototyping tools
- Demonstrated understanding of HTML, CSS, and JavaScript, including front-end frameworks (Angular, React), CSS preprocessors (SASS), CSS frameworks (Bootstrap), responsive HTML email, and static site generators/templating languages (Pug.JS, Jekyll, etc.)
- Familiarity with digital marketing and SEO best practices
- Gathering insights to develop an understanding of customers’ need and motivations and incorporate Pfizer’s business objectives, to create a well-rounded journey
- Create and refine user-experience related deliverables, including task and gap analyses, site maps, wireframes, flow diagrams, and user-requirements documents
- Use low-fidelity prototyping techniques to communicate design concepts to business stakeholders and UI design teams
- Direct work of designers, providing critical eye and timely feedback to ensure consistency and quality of design deliverables
- Work with a wide variety of stakeholders to present work or facilitate conversations requirements gathering. This includes partnering with agencies, critiquing and providing feedback on designs to ensure the highest quality deliverable for engagement and accessibility
- Evangelize design thinking methodologies, and lead workshops
10
Responsibilities For User Experience Lead-enterprise User Experience Resume
- Work in design sprints, quickly iterating to get to stakeholder sign off whether as part of a Hackathon or Design Studio
- Maintain our design system of best practices for different platforms. This includes identifying intuitive patterns, reusable components, delightful interactions, and detailed style guides. Ensure availability and application of these artifacts within the Business Technology (BT) organization
- Provides direction and training to colleagues, vendors, and stakeholders around UX process and Pfizer’s design system
- Manage consulting/contractor staff in execution of UX activities for assigned projects
- Provide subject matter expertise from BT during meetings with customers and business partners
- Be a key influencer of solution design within our cross-functional delivery teams of innovators, analysts, designers, architects and engineers
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