Training Lead Resume Sample
London Bruen
30222 Ola Views,
Dallas,
TX
+1 (555) 521 0544
Work Experience
Training Lead
08/2017
-
PRESENT
New York, NY
- Effectively prioritize multiple projects simultaneously; and develop milestones for completion
- Implementing equipment inspection procedures relative to all vehicles and equipment assigned to the fleet
- Using troubleshooting and problem-solving skills to come up with solutions
- Using sound reasoning; logic and diagnostic tools in troubleshooting automotive and/or construction equipment
- Possess superior ability to read and interpret various technical publications and wiring diagrams
- Takes responsibilities for Call Center Agent performance and proactively works to improve each agent’s level of service
- Quality Monitors per Rep
- Call Center Service Level
- Improve Agent performance by Monitoring and Coaching
MYS Ctsm Kl-kyc Cards Program & Training Lead
11/2013
-
06/2017
Houston, TX
- Quality of the Knowledge base
- Maintains knowledge on current and emerging developments/trends within the cyber training and certification domains, assess the impact, and collaborates with management to incorporate new courses and certifications in current offerings
- Directs the coordination and management of training resources and resource allocations for all cyber training initiatives, including: planning, reporting, and monitoring the projects for resource contention and cost. Recommends complex mitigation plans
- Directs all cyber training and certification initiatives by developing new cyber education courseware and certification programs, maintaining existing training offerings, and identifying and securing new customers through effective marketing and sales campaigns
- Develop/execute assessments for trainings for the site annually
- Developing training material (Identify and utilize the training aids (equipment, mock-ups etc.) for manufacturing)
- Ensure adherence of performance tracking tools including Skill Matrix, database, and standardized standards tracking
- Monitor and document training associate progress and results against IBOs and IDPs
CTI Command Center Training Lead
10/2009
-
10/2013
Los Angeles, CA
- Support FMOS connection points (meetings) to help implement the skill gap reduction process which visualizes and prioritizes training needs , metrics and gaps
- Verbal/Written communicate to all levels (zones) of the organization status of training program actions
- Become PDCA Certified to support problem solving in area of responsibility
- Assist operations in development & delivering training for new projects within the site. (CVS T1-T4)
- Teach, coach and assess E&T Methodology to Pillar Members
- Systematic meetings with Line Managers to update, identify skills gaps, plan and deliver training to reduce the skills gaps leveraging current ways of working (FMOS, MRF, MSE) - Capability Building Process
- Sales, marketing, or other experience, in related fields such as brand or business consulting or sales training & development
- Experience and passion for leading/facilitating sales teams through training, education experiences
- Heavy interest in marketing in the digital/media industry
Education
Muskingum University
2005 - 2009
Bachelor's Degree in Computer Science
Professional Skills
- Strong computer skills Demonstrates excellent planning and organization skills
- Proven experience of design and production of technical skills based training
- Strong communication as well as presentation skills with proven history of success working with executive level leaders
- Strong project management skills and proven track record of working with independence and self-defined goals, timelines, and success measures
- Proven planning, organizing and leading skills
- Strong Microsoft Office skills including MS Word and PowerPoint
- Strong analytical skills, and ease working with data
How to write Training Lead Resume
Training Lead role is responsible for training, analytical, excel, software, coaching, strategy, presentation, microsoft, customer, organizational.
To write great resume for training lead job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Training Lead Resume
The section contact information is important in your training lead resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Training Lead Resume
The section work experience is an essential part of your training lead resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous training lead responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular training lead position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Training Lead resume experience can include:
- Experience of working within a training or learning and development role or demonstrable experience of designing and delivering knowledge and skill training
- Demonstrated expertise in effectively and accurately assessing technical competencies and implementing intervention measures
- Self-starter who has strong consulting skills and ability to translate customer brief into action
- Excellent communication skills, being able to create communication materials which convey complex concepts in a simple manner
- Assess training effectiveness to ensure incorporation of taught skills and techniques
- Demonstrated ability to effectively conduct training in small and large groups
Education on a Training Lead Resume
Make sure to make education a priority on your training lead resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your training lead experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Training Lead Resume
When listing skills on your training lead resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical training lead skills:
- Experience in capturing and reporting training effectiveness using tools and aids that project the effectiveness of the trainings
- Strong customer service skills – sense of urgency responding to internal and external customers
- Strong technical skills, including use of MS excel and ability to comprehend and apply technical concepts
- Critical thinker with problem solving capability, strong analytical skills
- Strong communication, presentation, writing, analysis, & organizational skills are required
- Excellent partnering skills to foster collaboration across organizational boundaries is required
List of Typical Experience For a Training Lead Resume
1
Experience For MYS Ctsm Kl-kyc Cards Program & Training Lead Resume
- Excellent communication and interpersonal skills; ability to work across many departments and many levels
- Expert writing and verbal skills including the ability to write concise, creative and effective instructional materials
- Experience of design and production of technical/skills based training manuals/tools
- Delivering tailored selling skills training
- We are seeking an individual with working experience and mid-to-high level skill using the following software tools
- Responsible for understanding of skills and capabilities for each position to ensure grouping of job roles and associated training needs are appropriate
- Demonstrated experience delivering learning in a customer facing environment
2
Experience For Training Lead, Drives Aftermarket Services Resume
- Experience with creating and developing differentiated learning experiences
- Proven experience organizing and overseeing training
- Demonstrated experience developing learning programs, ideally in a sales or product context
- Manage training and development activities to ensure they are conducted efficiently, cost-effectively, and in accordance with agency policies and standards
- Demonstrate and leverage industry experience by designing and conducting technical and leadership training courses to all levels of our production employees
- Demonstrated experience managing the successful delivery of job training virtually and through in classroom based methods
- Training/instruction or metrics/reporting experience or equivalent experience
3
Experience For CTI Command Center Training Lead Resume
- Effectively manages the training processes and vendor projects
- Able to effectively manage budgets and leverage resources in formal and informal reporting structures
- Lead and facilitate training courses focused on sales management and leadership skills
- Solid experience reporting with Google Sheet/Docs/Slides
- Demonstrated experience with training systems, and applications with some technical acumen
- Experience of the development of effective sales force training for pharmaceutical product launches
- Identifying and addressing knowledge and/or skill gaps within customer facing teams
- Having experience and trained users in multiple geographies and business areas
- Experience in choosing the relevant training methods, preparing training material and aids, conduct classroom and web-based training sessions
4
Experience For Change Management & Training Lead Resume
- Evaluate and provide feedback on the effectiveness of training initiatives by tracking and reporting outcomes, and developing enhancements
- Demonstrated expertise in designing, developing and managing learning management systems
- Experience at conducting pre and post training evaluation and managing the training calendar with a methodical and well-planned approach
- Experience delivering and developing training or training programs to small and large groups
- Experienced in Learning and Development or similar roles with a passion for training, coaching and developing people
- Experience within training and development, including the design and delivery of training as well as management of training plans and programs
5
Experience For Human Resources & Training Lead Resume
- Experience leading, inspiring, and motivating others to meet their goals
- Familiarity with training tools and training equipment to ensure effective training sessions
- Experience in training and/or Learning and Development solutions and content design
- Experience leading and supporting multiple initiatives, with minimal guidance, to implement change and process improvements
- Two or more years of experience working in a training environment
6
Experience For Clinical Training Lead-biosense Webster Resume
- Experience translating and teaching technical content to a non-technical audience
- Previous experience of designing training courses
- Experience of collaborating and influencing senior stakeholders within a matrix organisation
- Experience of coaching or mentoring preferable
- Lead regular training reviews with various departments to evaluate and address the effectiveness of training courses
7
Experience For Global Security Operations Training Lead Resume
- A strong understanding of Facebook's ad products and vertical solutions
- Diverse experience in scalable operations, vendor outsourcing management, and quality measurement
- Demonstrates a clear understanding of company goals and objectives and the integration of the Liquid Waste scope with the overall Site mission
- Training delivery experience
- Partner with the corporate network to obtain, extend and validate product and policy information
- Prioritizes programs and projects based on changing functional needs, resource capacity constraints, and interdependencies
- Identify the most effective delivery format including instructor-led, virtual classroom and web-based training to deliver training
8
Experience For Continuous Improvement Training Lead Resume
- Assess and report on the effectiveness of the training program
- Customer service experience communicating with clients through various channels, or equivalent experienc
- Detailed project management expertise and excellent verbal and written communication
- Maintain a Tools roadmap; prioritize tool enhancement workslate to maximize benefits realized
- Ensures all assigned programs are consistent, cost effective and meet all DOE and regulatory requirements
- Develops, performs and documents formal and informal individual and group assessments to determine training program effectiveness
- Work experience using, training, or supporting Epic EHR (required)
- Experience as a trainer
9
Experience For Operations Process Training Lead Resume
- Experience working on a large roll out project such as Office 365 to several end users is a HUGE asset
- Experience of selling in the pharmaceutical industry (preferably secondary care)
- Experience of working with external creative agencies preferable
- Ensure the timely and effective introduction of Isotrain to the Sandyford site
- Science Graduate or extensive experience & knowledge of cleanroom production and processes
10
Experience For Applications Training Lead Resume
- Experience with learning management systems and software (Microsoft office, PowerPoint, and others)
- Experience in building job/role based training and development plans
- Experience developing role-based training
- Proven knowledge of workplace learning and performance and adult learning principles
- More than 10 years of SAP training development experience, and has led large scale training development in SI projects
- Experience in developing and managing competency models and role based curriculum
- Experience in introducing different learning principles and ability to provide industry relevant examples and case studies
- Experience with formal learning management systems and the use of e-learning applications (Captivate, Articulate) desired
- A demonstrated passion for teaching and developing employees at all levels
List of Typical Skills For a Training Lead Resume
1
Skills For MYS Ctsm Kl-kyc Cards Program & Training Lead Resume
- Effective collaboration skills across multiple functional departments
- Strong Excel skills formulas, pivot tables, v look ups, macros
- Training/instruction or metrics/reporting experience, or equivalent experience
- Training and development experience, including instructional design experience
- Practical analytical problem-solving skills through analysis using Excel, SQL, Access queries etc
- Communicate effectively both verbally and in writing with employees from all departments
- Manage time and projects effectively
2
Skills For Training Lead, Drives Aftermarket Services Resume
- Assess local organizational needs for the purpose of the design, implementation, and evaluation of selling skills and First Line Sales Manager training
- Works effectively with all levels of management, staff, customers, and vendors
- Experience as a prior drill sergeant or Instructor Certification
- Experience Recruiting, leading, developing, training, and engaging team of high performing team members
- Experience designing, developing and deploying innovative training strategies for a global company
- Experience in delivering training courses to a range of audiences using various methods including WebEx, Classroom
3
Skills For CTI Command Center Training Lead Resume
- Experience in developing and delivering training as part of a manufacturing team or as a production supervisor
- Solid understanding of manufacturing operations, procedures, and reporting systems
- Experience with planning and executing individual and collective training events
- Experience engaging with multiple sub-teams on an enterprise-wide training initiative
- Relevant life-science industry experience (pharmaceutical/biologics) supporting a manufacturing environment
- Develops and prioritizes learning plans for GBS Exton site operating teams
- Experience in developing training courses and materials
4
Skills For Change Management & Training Lead Resume
- Experience deploying content via a learning management system (LMS)
- Experience creating an inclusive and collaborative working environment
- Direct experience in developing trainings for SAP configuration & working with either WPB or Captivate
- Experience in delivering Insructor Led Training (ILT)
- Experience working as part of a Training team
- Evaluate the effectiveness of all training programs
- Make recommendations to improve training’s effectiveness
- Experience with eLearning development tools
- 6-10+ y ear experience with Enterprise Resource Planning platforms
5
Skills For Human Resources & Training Lead Resume
- Experience of working in virtual teams in a medium to large-scale corporation as an advantage
- Has experience working with SAP Enable Now
- Verifiable Army Military Intelligence/training experience as an officer /non-commissioned officer or as a civilian/contractor
- Experience with Microsoft Office, including Outlook, Word, PowerPoint, Excel, and SharePoint
- Formal education or experience in Performance Based Training
6
Skills For Clinical Training Lead-biosense Webster Resume
- Experience leading teams in a service delivery environment
- In training experience
- Proven ability to analyze, propose solutions solve problems
- Instructional and curriculum design experience
- Experience managing a partner, including performance management and goal setting
- Training experience surrounding Call Center operations
7
Skills For Global Security Operations Training Lead Resume
- Assess effectiveness and need for training in alignment with operational metrics and QA programs
- Management experience and 3+ years in a training and development environment required
- Experience in a training role
- Proven ability to develop training materials from scratch and fully implement
- Experience supporting R&D, Supply Chain and Quality organizations
- Experience leading projects required
- Experience in banking/financial services, preferably in global programs exposure
- Experience in strategic communications/training
8
Skills For Continuous Improvement Training Lead Resume
- Valid driver's license and the ability to rent a car
- Experience with configuration of Windchill PLM is required
- Five (5) years’ field experience in Automotive and/or Heavy Equipment Maintenance and Repair
- Previous experience in payment industry customer care, fraud, or collections processes and procedures
- Able to co-ordinate and prioritise activities
9
Skills For Operations Process Training Lead Resume
- Define issues, establish facts and draw valid conclusions
- Demonstrates collaborative leadership in a matrixed organization
- Extensive experience within Trainings area
- Proven ability to lead process or tool improvements from concept to implementation phases
- Evaluate effectiveness of development programs
- Strong knowledge in MS Application (Powerpoint, Excel, Word)
10
Skills For Applications Training Lead Resume
- RN experience working with Public Health, Environmental Health, Epidemiology, Preventive Medicine and Emergency preparedness
- Organizes time and priorities to achieve results in a timely manner
- Previous supervisory experience of a team
- SAP S/4 HANA experience would be ideal
- Demonstrated knowledge of the DoD Information Network and boundaries
- BS or equivalent + 15 yrs related experience
- Formal education or experience in Curriculum Development
- Project Management Experience and knowledge and background in various project management methodologies such as waterfall, lean and agile
List of Typical Responsibilities For a Training Lead Resume
1
Responsibilities For MYS Ctsm Kl-kyc Cards Program & Training Lead Resume
- Possess good facilitation skills and ability to assist and/or deliver training programs
- Demonstrated creative problem-solving and delivery strategy skills
- Strong technical, design, writing, editing, presentation, and project management skills
- Experience in nuclear training, maintenance, operations, radiation protection, chemistry or PS&O. 3 years experience in nuclear training
- Ensure training has been completed to enable end users to execute their responsibilities effectively
- Proven analytical experience to understand dependencies and business context of subject matter
- Evaluate training by evaluating effectiveness of training to specific job applications
- Own the overall development and management of a consolidated program plan for tracking global training execution and development timelines, deliverables, etc.
2
Responsibilities For Training Lead, Drives Aftermarket Services Resume
- Ensure the training materials and delivery methods are suited to the needs of the audience and are focused on delivering your strategic priorities
- Partner across Sales Training team to create, prioritize, integrate and publish learning materials and activities for the field
- Approach to training, development, Delivery and Evaluation to ensure customer’s team is Right Skilled
- Experience in Business Process Change Management, Project/Users Training Management, Stakeholder Management
- Two to three years medical group practice or hospital billing and/or collections experience
- Experience in conducting presentations and use both audio-visual aids as and when required
3
Responsibilities For CTI Command Center Training Lead Resume
- Demonstrated ability to manager multiple training and development projects in a high volume environment
- Demonstrated ability to manage multiple training and development projects in a high volume work environment
- Professional experience in Instructional Design, eLearning Development, Multimedia Production, or a combination of the above
- Experience with training development and roll out on at least 1 enterprise-wide project
- Experience leading global projects and initiatives
- Experience with Learning Management Systems (PeopleSoft ELM, Success Factor) and electronic delivery of content and materials
- Experience of knowledge and training management roles within a Global Business / Shared Service environment
- Experience working independently with minimal guidance within a complex environment
- Experience in Training Design, Development, and Delivery
4
Responsibilities For Change Management & Training Lead Resume
- Experience of working with multi-functional teams
- Training or education experience and expert knowledge of training methodologies approaches
- Evaluates effectiveness of processes, roles and responsibilities, and tools in the GBS knowledge management program
- Experience in a corporate learning environment
- Min. 3 years of experience in Sales Training
- Previous experience as a Sales Trainer or Training Lead is preferable
- Self-motivated with strong work ethic and passion to succeed
- Provides coaching and guidance to training facilitators on how to improve their learning facilitation and coaching techniques for greater effectiveness
5
Responsibilities For Human Resources & Training Lead Resume
- Experience working with teams and with coordination of people and projects
- Lead the site Team Member recruitment and hiring through application of assessments, orientation, and effective on-boarding systems
- Training delivery planning and scheduling
- Attending the training and to ensure that the rules and regulations of GEESM Training is adhered to at all times
- Creating and maintaining training material
- Coordinating training activities to support staff development, including online and classroom
- Working knowledge of computerized registration, billing and collection procedures (GE/IDX modules) and is familiar with lCD-9 and CPT coding
- Monitoring staff training compliance
6
Responsibilities For Clinical Training Lead-biosense Webster Resume
- Preparing periodic reports to communicate outcomes of training activities
- Managing training material
- Building training environments, material (in different formats), agenda for the trainings, assessments, quiz, etc
- Utilizing a Learning Management System
- Learning and adoption assessment
7
Responsibilities For Global Security Operations Training Lead Resume
- Understanding of organizational development concepts and their applicability to organizational performance
- Willing to travel as and when required by the job
- Working with larger/more complex projects and programs
- Training Certifications, PMP, PRINCE2, Six Stigma etc
- Liaising with vendor on questions
- Setting up server and templates
- Manages the day-to-day activities of staff including assigning work, removing obstacles, providing coaching, mentoring and career development support
- To evaluate training results and rectify arising challenges, such as provide counseling to those attending the technical training
- Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations, etc)
8
Responsibilities For Continuous Improvement Training Lead Resume
- Support the education teams by driving work to completion, organizing and maintaining project plans, and coordinating work flow
- Work with the client to assist in identifying, documenting, and resolving training and/or system issues
- Give full attention to what other people are saying, taking time to understand the points being made, and asking questions as appropriate
- Oversee training team activities including but not limited to training, scheduling, facilities, and resources
- Responsible for coordinating and tracking the adaptation of existing training materials and the creation of new materials, as required
- Knowledge of creating gap analysis, training development and implementation with a deep understanding of manufacturing processes/environment
- Support mentoring, coaching and developing of all associates through various education initiatives and projects
- Provide ongoing performance management of training team, including formal performance evaluations and career development
- Lead training plan development including all inputs, resources and timeframes for the design, development, delivery, and evaluation of training
9
Responsibilities For Operations Process Training Lead Resume
- Obtain certification on inspecting material handling and weight handling equipment and aerial man-lifts
- Assess the change impact and create a change management strategy including communication/training materials and rolling out approach and adoption metrics
- Create and implement training programs (both distance- and live trainings) leveraging common and custom platforms as required
- Monitor and ensure completion of training at predefined levels according to job function with highly coordinated communication with line managers
- Constantly evaluate our work as a Training Team, finding ways for the team to be more efficient, relevant and valuable
- Ensure the Training Environment is ready for instructor-led training events and self-study; partner with the technical and implementation teams accordingly
- Contributes to the company’s training strategy, providing direct supervision to assigned personnel and expertise related to assigned area(s)
- Actively involved in the oversight and/or development of training, job and task needs analyses. Designs training curriculum
- Plan and implement training in-services for the internal training team
10
Responsibilities For Applications Training Lead Resume
- Participate in the recruitment and hiring of a team of training professionals
- Develop and manage ongoing relationships with external consultants and training providers
- Computer literate including all Microsoft applications and other training software as relevant
- Knowledge of diagnostic and troubleshooting in the areas of electrical (including computer), mechanical, and hydraulics
- Knowledge of training modes, methods and learning styles
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