Technical Training Specialist Resume Sample
Ryan Armstrong
57496 Norma Stravenue,
Los Angeles,
CA
+1 (555) 543 1284
Work Experience
Senior Technical Training Specialist
08/2015
-
PRESENT
Philadelphia, PA
- Experience managing development and delivery of training material that incorporate classroom instruction, OJT, and computer-based training techniques
- Experience as an instructor delivering approved training material
- Above-average business skills including the ability to quickly understand a client’s business, then apply that understanding to curriculum development and training methods that create maximum business value for the client
- Mentoring and Training Other Trainers
- Maintaining Effective Programs
- Works directly with functional leaders to analyze business needs, determine required sales force competencies, and identify gaps between ideal and actual capabilities and performance. Develops strong consultative working relationships with sales team leaders and managers to ensure that training programs are aligned with specific business priorities and outcomes
- Designs and implements role specific curricula and content for technical learning and development programs consistent with the commercial organization’s strategies. This includes product, workflow, customer segment, application, positioning and strategy training
- Works with Subject Matter Experts across all functions to design, build and deliver content for e-learning, virtual webinars, podcasts and classroom learning programs aligned with the commercial organization’s changing needs
Senior Implementation Technical Training Specialist
08/2009
-
07/2015
Houston, TX
- Works with Learning and Development team members to incorporate sales skills training verbiage and strategy into technical training content
- Works with EMEA, LATAM and Asia/Emerging counterparts to share “best practices” and harmonize training programs globally where applicable
- Leverages analytics to create a standardized and quantitative process that delivers metrics evaluating the effectiveness of training initiatives
- Maintains a deep understanding of learning industry trends and best practices that can improve the learning experience and impact of our training programs on our learners
- Evaluates and identifies opportunities to enhance training programs with the services of outside vendors, especially in the areas of content delivery, reinforcement and measurement/tracking using digital tools
- Manages, maintains and updates all relevant training content and materials utilizing a robust defined process to track, update and store all content
- Ensures accurate registration and assessment of training to facilitate regular reporting, tracking and metrics for all training participants
- Experience designing and developing eLearning courses with authoring tools such as Articulate 360, Articulate Storyline 2, Articulate Presenter, Adobe Captivate, GoAnimate, etc
Tetra Technical Training Specialist
04/2007
-
06/2009
Dallas, TX
- Environmental Monitoring experience is required, with strong working knowledge of departmental processes and procedures
- Comfortable speaking in front of small to medium size (2-20 people) groups
- Comprehensive knowledge and understanding of cGMPs, FDA regulations, and industry guidelines
- Lift /move up to 25 pounds
- Gown and work in an aseptic/clean room environment
- Monitor in-class evaluations, course evaluations and participant feedback in order to continuous improve course satisfaction ratings
- Offer consultation to Magna Divisions and Suppliers in areas of technical expertise
Education
Kennesaw State University
2002 - 2006
Bachelor's Degree in Instructional Design
Professional Skills
- Excellent communication and customer service skills, including the capacity to effectively assess problems and communicate solutions
- Strong project management skills; ability to prioritize multiple deliverables
- Demonstrated strong interpersonal skills with the ability to lead others through change
- Able to demonstrate the manual dexterity to operate a personal computer effectively and assist in developing training equipment or training devices
- Advanced computer skills; including MS Office Suite, Outlook and SharePoint; strong curiosity for new technology
- Demonstrated ability to facilitate groups and presentation/public speaking skills
- Strong written and oral communication skills, including the ability to communicate with both technical audiences and non-technical audiences
How to write Technical Training Specialist Resume
Technical Training Specialist role is responsible for training, technical, computer, presentation, microsoft, interpersonal, software, articulate, power, content.
To write great resume for technical training specialist job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Technical Training Specialist Resume
The section contact information is important in your technical training specialist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Technical Training Specialist Resume
The section work experience is an essential part of your technical training specialist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous technical training specialist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular technical training specialist position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Technical Training Specialist resume experience can include:
- Strong communication and presentation/training skills
- Excellent presentation skills and ability to adapt to specific audience needs
- Excellent customer interaction skills-both verbal and written
- Prior experience building and delivering onboarding programs within a fast past, agile environment
- Experience in designing and developing training experiences
- Prior experience in technical training, training content development and/or product support
Education on a Technical Training Specialist Resume
Make sure to make education a priority on your technical training specialist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your technical training specialist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Technical Training Specialist Resume
When listing skills on your technical training specialist resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical technical training specialist skills:
- Strong relational, communication, and people skills, problem-solving savvy, and willingness to collaborate as a team player
- Assess instructional effectiveness and determine the impact of training on employee skills and KPIs
- Strong leadership skills and able to mobilize teams, both internal and external that are not in direct
- Advanced oral communication skills for engaging training facilitation and recorded training content
- Work experience in a manufacturing setting or teaching experience in a technical college
- Experience defining, tracking, and reporting metrics on the effectiveness of content
List of Typical Experience For a Technical Training Specialist Resume
1
Experience For Senior Technical Training Specialist Resume
- Strong computer skills and knowledge of software applications used at Duke Energy
- Demonstrated ability to facilitate groups and presentation/ public speaking skills
- Expert in use of Microsoft Excel, Powerpoint; strong experience utilizing CRM
- Multi-task, organize effectively, and problem-solve in fast-paced environment of ongoing change
- A self-starter who has strong work ethic and sense of responsibility in managing multiple tasks and priorities
2
Experience For Senior Implementation Technical Training Specialist Resume
- Demonstrated ability to provide behavioral feedback to participants in the adult learning experience
- High level analytical, interpersonal, organizational and computer skills
- Coach, Mentor, and Train technical trainers on the required skills and materials to perform their jobs efficiently
- Coach, Mentor, and Train trainees in the subject matter, content, and technical skills for assigned technical courses
- Mentor, coach, and train others in the subject matter, content, and technical skills for assigned technical courses
- Performs individual skills assessments and qualifications to assure continuous individual improvement and efficient execution of T&D C&M processes
- Use a solid foundation of adult learning principles to develop learning & performance objectives, training modules, and lab exercises based on needs analyses
- Actively solicits feedback on programs and updates as needed; improves, training initiatives to improve training (learning) effectiveness
- Demonstrated ability diagnosing, analyzing, and resolving technical electrical, hydraulic, and mechanical issues
3
Experience For Associate Technical Training Specialist Resume
- Three years experience in current training methodology, adult learning theory, independent decision making, and organization
- Professional working experience in technical training
- Experience preparing demo environment and applications to supplement training materials
- Create engaging and relevant course materials with a desire to continually improve the training experience for our customers
- Develops course instruction programs for all maintenance and technical related areas using his/her technical expertise and training experience
- Assists in determining the effectiveness of training and in continuous improvement of courses
4
Experience For Tetra Technical Training Specialist Resume
- Experience working in a manufacturing environment in a technical related field
- Mechanical, electrical, and Windows based computer experience providing technical support services. Including equipment and application support
- Experience with explaining and/or teaching technical subjects to non-technical end user personnel
- Experience developing curriculum according to instructional design procedures
- Experience creating and editing videos
- Experience performing repairs and general maintenance in the Automotive and/or Heavy Truck field of work/Technical Training
- BS/BA required or applicable work experience with technical application training
- Experience providing technical customer support in PC, Mac, iPad, and various smartphones
5
Experience For Technical Training Specialist Resume
- Experience utilizing technology tools to analyze and interpret data
- Measure training effectiveness and address user feedback to revise content as needed
- Sets up classes and ensures all class material and requirements are met prior to the beginning of each class, workshop, or lab
- Experience training on technical subjects, industry, and regulatory standards
- Experience setting up audio visual equipment and network computers
6
Experience For Senior Information Technology Technical Training Specialist Resume
- Design, develop, and deliver modern workplace training experiences
- Experience in a learning-related discipline
- Experience training to internal and external customers
- Clinical background or Epic credentialing strongly desired
- Experience with a large-scale LMS and troubleshooting technical issues
- Demonstrated ability to develop and recommend creative solutions to support technical learning
- Demonstrated ability for continuous learning across a variety of technical fields
7
Experience For Customer Engineer Level Technical Training Specialist Resume
- Related experience in manufacturing
- Practical experience working Human Resources, Public Relations, or Communications field
- Experience in training
- Identify and execute on opportunities to improve training quality and effectiveness for employees
- Strong work ethic with the ability to work both independently and on a highly cohesive team
- Highly skilled Fire Protection Specialist/Instructor/Supervisor
- Proficient in technology: Microsoft Office suite, PC’s, mobile devices, social media, and solid working knowledge of IoT and trends
- Experience with MS Office programs (Word, Excel, PowerPoint)
- Familiar with a variety of the field's concepts, practices, and procedures. Rely on experience and judgment to plan and accomplish goals
8
Experience For L&I Elevator Technical Training Specialist Resume
- Deliver in-service Instructor led and virtual training programs. Create and deliver/training related to updates and product releases prior to and post release
- Intermediate skill level with authoring tools such as; Adobe Creative Cloud, Articulate Storyline and Camtasia Studio
- Skilled user of CRM applications such as; Salesforce and/or Microsoft Dynamics
- Experience with Automation, PLCs, Instrumentation and Controls, Electronics
- Able to operate office equipment, including copy machine, fax machine, calculator, telephone and other office equipment
- Demonstrate commitment to personal development
- Able to operate heavy field equipment such as backhoe or forklift to train other employees
- Empathy for the learner’s experience
9
Experience For Hvac-r Technical Training Specialist Resume
- Experience with wiki page and space creation (Confluence or other)
- Demonstrated ability to work with a variety of technical and non-technical personnel (internal SME’s, stakeholders, etc.)
- Experience with medical devices
- Relative experience
- Providing training regarding quality tools (e.g. FMEA, potential analysis) in a quality engineering setting
- Developing quality management training systems in a quality engineering setting OR
10
Experience For Global Support Technical Training Specialist Building Automation Lüdenscheid Resume
- Firefighting training of RSAF trainees
- Standing required during instruction sessions. Some exposure to diesel fuels, oil & exhaust emissions
- Tracking changes to materials and other aspects of the training
- Scheduling and ensuring the quality of instructors
- Working in a multi-cultural work setting
- Understanding of the physical properties of steam as it relates to the Power Generation industry
List of Typical Skills For a Technical Training Specialist Resume
1
Skills For Senior Technical Training Specialist Resume
- Demonstrated strong ability to communicate effectively with members and management at all levels within the organization
- Responsible, team oriented individual with excellent oral and written communications skills and work-ethic; self-starter
- Strong presentation, facilitation, interpersonal and communication skills
- Very strong verbal and written skills
- Demonstrated relationship skills and ability to interact with multiple subject matter experts
2
Skills For Senior Implementation Technical Training Specialist Resume
- Excellent communication (both written and verbal), facilitation, presentation, analytical and organizational skills
- Valid Driver’s License and a driving record in good standing
- Demonstrated experience implementing/managing union contracts
- Performs observations to validate training effectiveness and integrate observations into improved curriculum
- Provide reports/feedback/evaluations to management based upon training observations of skills by employee/student
- Experience as a Training Specialist, Program Management Professional (PMP), Instructional Designer, or similar relevant experience is desired
- Demonstrated experience in any of the following: AWS, Java, C#, Agile, ITIL and PMP
- Strong understanding of how churches operate and how LifeWay can provide solutions for needs
- Demonstrate continuous effort to improve effectiveness of training
3
Skills For Associate Technical Training Specialist Resume
- Advanced technical proficiency and troubleshooting knowledge (see below for required computer skills.)
- Assess individual and group training needs and skills gaps
- Proficient presentation and training skills required
- Conduct site-wide training needs assessment and identify skills or knowledge gaps that need to be addressed
- Assess effectiveness of training experiences
- Strong stand up facilitative training experience
- Provide one-on-one coaching for technical skills
- Able to effectively communicate in various mediums and various styles
- Prior experience in a computer animation pipeline
4
Skills For Tetra Technical Training Specialist Resume
- Demonstrated ability to deliver high quality training in an effective and professional manner
- Knowledge and Skills of applicable C&M Discipline / Self Directed
- Ensures adherence of compliance and skills training and assists in the implementation of Safety processes
- Performs individual skills assessments to assure continuous individual improvement and efficient execution of Distribution C&M processes
- Organization and time management skills and ability to multi-task
- Keep personal technology skills and knowledge up to date
- Prior applied software development experience (e.g., Python, Go, HTML, JavaScript) to facilitate hands-on learning approaches
- Facilitates or supports the delivery of field technical training programs to ensure employee’s skills are current with technologies
5
Skills For Technical Training Specialist Resume
- Facilitate or support the delivery of technical training programs to ensure employee’s skills are current
- Administers Training Delivery Prioritization Model – gain consensus of business group’s priorities
- Engineering/MCA/BE with 5+ years of experience in IT or technical training
- Training Effectiveness KPI
- Apply modern workplace learning experiences (e.g., distance learning, e-learning, experiential learning, flipped classroom, blended learning)
- Experience designing, writing content, and evaluating eLearning, job aids, video, or webinars
- Experience using instructional design models, including designing and developing student and instructor guides
- Experience in a self-directed, customer-facing position, presenting, training, and writing typically acquired in 3 to 5 years
6
Skills For Senior Information Technology Technical Training Specialist Resume
- Can identify skill gaps and training needs. Independently identifies and incorporates improvements in training materials and delivery on an ongoing basis
- Able to demonstrate and apply the manual dexterity to assist in developing training equipment and training devices
- Learning and development expertise, with direct experience creating and delivering educational curriculum and content
- Demonstrated ability diagnosing, analyzing and resolving technical design, construction and operation issues
- Experience developing learning strategies that include digital learning
7
Skills For Customer Engineer Level Technical Training Specialist Resume
- Experience in developing and administering training programs desired
- Experience designing and implementing training programs
- Skilled in developing and maintaining positive working relationships with all levels of management
- Experience reading, interpreting and training on blueprints and schematics
- Experience with maintaining and managing Learning Management Systems, preferably SABA
8
Skills For L&I Elevator Technical Training Specialist Resume
- Prepare documents and effective training materials (course outlines, background material, instructional materials, and training aids) to be used in programs
- Experience writing operating procedures, technical manuals, and/or product-oriented documentation is desired
- The quality of learning materials, including their accuracy, relevancy and educational effectiveness
- Measurement, assessment and reporting of the quality and effectiveness of training
- Experience installing, servicing electronic systems- Security Fire & Closed Circuit TV Installation
- Experience conducting sales and training demonstrations to clients on the use of Citi’s tools
- Proven proficiency with project management using project management software, to produce timely results and transparent reporting to all constituents
- Work experience as a trainer, coach, or training facilitator, preferably in a manufacturing environment
9
Skills For Hvac-r Technical Training Specialist Resume
- Skilled at conducting needs analysis to determine training-treatable requirements and appropriate delivery methods
- Experience with the use of multiple modalities to deliver documentation and training, including
- Continuously create and update on-line training including webinars, videos, video blogs and other related effective forms of communications
- Present engaging and relevant course materials in PowerPoint with a desire to continually improve the training experience for our customers
- Experience supporting or working within a technical support or customer support role
- Experience leading a defined training program
10
Skills For Global Support Technical Training Specialist Building Automation Lüdenscheid Resume
- Very comfortable using tools to design, develop, and deliver modern learning experiences
- Develop effective training materials, including facilitator’s guides, user guides, job aids, visual aids and measurement tools for distribution
- Experience in adult learning techniques, instructional design, and eLearning
- Strong focus on continuous improvement applying practical knowledge and expertise, industry standards and best practices
- Able to operate a motor vehicle, including ability to enter and exit the vehicle unassisted, and travel long distances
- Experience in Transmission Construction & Maintenance /Technical Training
List of Typical Responsibilities For a Technical Training Specialist Resume
1
Responsibilities For Senior Technical Training Specialist Resume
- Experience developing technical content for professional training or curriculum development
- Demonstrates expertise in a wide range of training products, concepts, and services which support business unit goals
- Experience in a global software company
- Excellent English, additional foreign language an advantage
- Develop a good understanding of instructional design principles and methodologies
- Strong knowledge of technical support tools and how to use them to support field personnel
- Develop, monitor and validate lab environments
2
Responsibilities For Senior Implementation Technical Training Specialist Resume
- Knowledge and significant experience in Distribution Design Engineering
- In instructional experience in a manufacturing environment
- Demonstrated ability utilizing safety standards and procedures
- Experience using digital content creation solutions such as: Captivate, Articulate, Storyline, Photoshop, or other similar software
- Able to operate office equipment such as a telephone, photocopier, fax machine, calculator, laptop, mobile phone, or similar devices
- Integrate training with diverse, real-world situations and experiences
- Continuously and proactively updates and improves course content and delivery effectiveness
- Maintaining the course schedule
3
Responsibilities For Associate Technical Training Specialist Resume
- Implement comprehensive training programs - Champion for implementing learning-based training
- Update and manage learning resources within Learning Management System including labs, curriculums, eLearning modules, virtual and classroom lead trainings
- Work with Technical Trainer, Training Specialist, and Customer Operations leadership to create Customer Facing training content using “Walk Me” and other tools
- Conducts the day to day business of the BENTELER Academy in scheduling training participants, training vendors, E-learning labs and other resources
- Coordinate scheduling, tracking, enrolling and reporting of all technical courses
- Frequently requires up to eight hours a day of office and computer work updating, reviewing and revising training and other related documentation
- Assists departments in preparing training matrices and training curricula for positions within each group
- Develop training materials and deliver training as required to meet requirements for technical training
4
Responsibilities For Tetra Technical Training Specialist Resume
- Plan travel and conduct on-site customer training classes as needed, ship materials and setup training classes at customer sites and hotel meeting rooms
- Consults with customers to provide the best private delivery approach and training content to meet a customer’s on-boarding and other learning needs
- Evaluates technical training material from vendors, researches subjects, and produces in-house training based on existing or new material
- Provides leadership and ensures continuous improvement to the Quality Training System and the Training Program according to current industry standards
- Executes Training Program for assigned customer group according to internal SOPs and practices for new and existing employees
- Delivers dynamic and interactive classroom training on Compliance, Quality, and GxP practices. (e.g. New Employee GxP training, Annual GxP Refresher Training)
- Identify training needs for manufacturing personnel by evaluating strengths and weaknesses
- Overall responsibility for enhancing training content including
5
Responsibilities For Technical Training Specialist Resume
- Perform new hire and in-service Certifications including the facilitation of testing, one on ones, and proctoring exams
- Video capture and editing, web scripting, online training development and delivery tools
- Coordinate course communications including Learning Center Online with the learning coordinators
- Provide support for course development efforts, including product research, providing subject matter expertise, exercise development and testing
- Assist and participate in building and maintaining technical training roadmap for technical teams
6
Responsibilities For Senior Information Technology Technical Training Specialist Resume
- Monitor and communicate real-time training gaps to leaders and training team and provide on-going feedback
- Provide training regarding best practices, investigation findings, CAPAs and technical transfers to manufacturing
- Follow-up courses through sending of requested documentation, certificate issuance and billing
- Follow-up courses through sending of requested documentation, and provide information for certificate issuance and billing
- Deliver technical training to AGCO personnel including but not limited to: Field service, Technical Assistance Group
- Become a proactive team member, conducting regular daily communications with the Training team
- Resolve problems and evaluate customer/trainee comments to aid in continual refining of the training product and curriculum
- Act as a training subject matter expert in Information Security for the development of training on various policies, processes and procedures
- Identify training needs and current security training gaps
7
Responsibilities For Customer Engineer Level Technical Training Specialist Resume
- Instructional design, technical training, or security training
- Proficient with a variety of eLearning development tools including Articulate Storyline
- Develops and maintains training courses that are creative, engaging, relevant, timely, and appropriate to the course topic and delivery method
- Works with the Training Manager to identify content and delivery methods improvement and executes training projects to the minute details
- Maintains branding requirements for content and program components as outlined in the training department’s standards and templates
- Evaluates the progress of training attendees and provides feedback to the training and employee managers
8
Responsibilities For L&I Elevator Technical Training Specialist Resume
- Facilitates classes and workshops in various formats, including one to one coaching, small- and large-group class settings
- Participate as the training instructor for courses developed and assigned by the group training plan, both regionally and in-house
- Assist Technical Helpdesk, with telephone and Techline enquiries during no training periods
- Responsible for coordinating group and individual training
- Provides guidance to customer groups ensuring compliance in training requirements and documentation
- Supports Technical Training and organizational training initiatives
- Manage and assess training documentation for all Manufacturing personnel
9
Responsibilities For Hvac-r Technical Training Specialist Resume
- Build annual training programs and prepare teaching plans
- Interact with internal and external auditors regarding training
- Periodically evaluate ongoing programs to ensure best practices are being employed
- Responsible for all report writing in regard to training programs, special licenses and general demographic information
- Support Operations Strategic Imperatives with managing the LMS; implementation and on-going course development and deployment
- Inspect calls and Salesforce documentation to determine needed coaching and refresher training
- Record and edit training sessions, product releases and company meetings. Upload content into the LMS for training use
10
Responsibilities For Global Support Technical Training Specialist Building Automation Lüdenscheid Resume
- Develop and deliver technical on the job training to ensure all employees are successful from on boarding throughout their employee lifecycle
- Provide technical advice and counsel in the identification of training needs and development of on-the-job training and qualification programs
- Enters relevant data into any LMS/E-learning management platforms used to manage BENTELER Academy training
- Review slide decks, lab exercises and other learning materials for technical training offerings/curriculums
- Works in a hot/cold plant environment to learn the process in order to design technical training courses and training programs
- Routinely assess learning plans to ensure that all training remains current with regulatory expectations and technical demands of each position
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