Technical Application Specialist Resume Sample

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Jadyn Gerhold
911 O'Hara Plaza,  San Francisco,  CA
+1 (555) 787 2721

Work Experience


Technical Application Specialist
10/2017 - PRESENT
Dallas, TX
  • Develops technological and product expertise within one or more key business areas while staying up to date in all of the company’s business areas
  • Normally receives little instruction on routine work, general instructions on new assignments
  • Knowledge and Hands on experience on workflow of quantitative proteomics and Mass Spec is highly
  • Maintain a working knowledge of One Lambda’s product lines
  • Able to maintain the confidentiality of sensitive business and product related information
  • Self-motivated and comfortable with decision making
  • Adhere to EY’s and ITIL’s guidelines for Incident, Problem and Change Management. Effective call management include logging, monitoring/updating, prioritizing and resolving calls in a timely fashion
  • Actively participate in the firms’ performance management and development process co-developing Annual Plans with the appointed counselor
  • Troubleshooting and resolving customer’s technical problems and at customer sites as needed
Senior Technical Application Specialist
09/2010 - 07/2017
Dallas, TX
  • Training new TSR’s and other staff
  • Resolve customers' complaints of a technical nature
  • Supports critical customer sites and applying his/her expertise in with multi-color flow applications; demonstrates a strong working knowledge of all BDB Cell Analysis systems (Instruments, software, reagents) to provide product demonstrations, troubleshooting, assay/workflow design and other technical consultations as needed
  • Understand major competitors’ platforms and stay scientifically relevant and engaged in fast moving fields in which our business participates and deeply understand BDB customer needs
  • Participates in the development of validation protocols. Executes validation protocols and analyzes results. Participates in validation review meetings, and is responsible for preparation and presentation of validation product design reviews. Interacts with validation program personnel to recommend solutions to complex system workflow and customer issues
  • Provides voice of the customer information source for Marketing, Product Development, Business Development and other departments. Participates as a member of product strategy teams as assigned. Collaborates with appropriate departments to develop technical presentations, applications notes and other communication materials
  • Trains field-based and in-house technical applications associates as assigned. Provides technical support at tradeshows, user’s meetings, workshops, and other special Cell Analysis venues as appropriate. Acts as a technical resource for internal associates. Ensures technical knowledge transfer between all customer facing teams
  • Keeps abreast of the U.S. and non-U.S. regulations affecting own area of job function as well as customer’ specific regulatory requirements
  • Coordinate transmittal of plans, drawings, O&M’s and documents
ITS Technical Application Specialist
03/2003 - 03/2010
Detroit, MI
  • Respond to customers' inquiries regarding of custom DNA oligo synthesis service and custom Sanger’s sequencing service over phone or in written manners
  • Coordinate transmittal of plans, drawings, O&M’s and other documents between internal and external customers
  • Integrate Chemistry and Hematology instruments and reagents into customer sites/laboratories
  • Assist customers with meeting their regulatory and validation requirements
  • Provide technical phone and on-site support to proactively maintain product performance or resolve customer complaints with products for hardware; software and reagent issues
  • Investigate problems; diagnose probable causes; systematically eliminate alternatives; provide solutions; document information into complaint handling system
  • Position is critical to the support of the CAPA Quality Sub-System with responsibility for accurate documentation of customer complaints and the actions taken to resolve those concerns

Education


Salve Regina University
1999 - 2003
Bachelor's Degree in Chemistry

Professional Skills


  • Good organizational skills and multi-tasking skills
  • Professional phone skills and Customer Service Skills are required
  • Good written and verbal communication skills. Good presentation and customer-interaction skills
  • Strong communication and interpersonal skills to effectively handle customer problems and support the sales team’s efforts
  • Strong experience in planning and execution of validation and verification studies
  • Demonstrate proficient technical troubleshooting skills
  • Conflict management, the ability to think quickly, excellent process and time management skills

How to write Technical Application Specialist Resume

Technical Application Specialist role is responsible for english, technical, customer, travel, reporting, training, presentation, word, excel, research.
To write great resume for technical application specialist job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Technical Application Specialist Resume

The section contact information is important in your technical application specialist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Technical Application Specialist Resume

The section work experience is an essential part of your technical application specialist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous technical application specialist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular technical application specialist position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Technical Application Specialist resume experience can include:

  • Communicate effectively, both orally and in writing with management, staff members and third parties (customers and channel partners)
  • Extensive laboratory experience required. Proven ability to quickly learn large amounts of new, complex technical information required
  • Experience in Protein Analysis, DNA sequencing (Sanger/NGS), genotyping by capillary electrophoresis, and Cell biology workflows are differential
  • Experience in cloning, protein expression and/or gene expression profiling (RNAi, real-time PCR, arrays, etc.) is most applicable
  • Experience with building applications using genomic data
  • Hands on experience in application development using Python, Perl, Linux/Unix scripting

Education on a Technical Application Specialist Resume

Make sure to make education a priority on your technical application specialist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your technical application specialist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Technical Application Specialist Resume

When listing skills on your technical application specialist resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical technical application specialist skills:

  • Demonstrated ability to effectively communicate, both verbally and in writing, to customers and colleagues is required
  • Good command of communication and presentation skills
  • Highly developed communication skills and ability to demonstrate empathy and engagement with customers
  • Strong development skills as a full stack developer with knowledge of modern web technologies such as
  • Excellent computer skills, to include, Excel & Word
  • Excellent communication skills (mandatory in English and Dutch is prefered)

List of Typical Experience For a Technical Application Specialist Resume

1

Experience For Senior Technical Application Specialist Resume

  • Strong verbal and written communication skills, including communications with a global, culturally diverse clientele
  • Continuous improvement of technical skills and personal development, while creating an internal technical framework
  • Strong technical or scientific aptitude with keen desire for learning and advancement
  • Provide support to sales and marketing for demonstration units including calibration, application support and general working proficiency
  • Energetic individual who is looking to advance their career in technical engineering, application development or field engineering
  • Advanced knowledge of networking topologies
  • Gain full working knowledge of software products such as: HLA Fusion IVD, HLA Fusion Research, TypeStream Visual, Torrent Suite and LABXpress Commander
  • Travel as needed to customer centers and conferences/workshops (domestic and international) to perform laboratory demonstrations, training sessions, etc
  • Plans and performs the full range of programming actions needed to achieve desired end-results on complex problems
2

Experience For Associate Technical Application Specialist Resume

  • Responsible for providing architectural design documents for teams throughout the organization
  • Responsible for providing end to end solutions
  • Responsible for providing technical guidance and solutions to other developers across all layers of application stack
  • Works closely with application architecture to ensure architecture vision is being implemented across development areas
  • Engage with locomotive system manufacturers and third party developers to steer corrections or enhancements to current and new components
  • Establish configuration change and firmware upgrade procedures
  • Work with Federal Railroad Administration and CN personnel on the various regulatory inspections and tests to qualify CN for PTC operations
3

Experience For ITS Technical Application Specialist Resume

  • Proactive and resourceful mindset
  • Availability to cover off-shift hours, with possible disruption of weekends and statutory holidays, in order to accommodate operational requirements for the on-time implementation of PTC
  • Schedule and facilitate pre-installation conference calls with various IT specialists, Clinicians, Biomedical Engineers and Administrators at Hospitals and other Medical facilities
  • Manage customer installation project readiness and documentation, i.e. construction, electrical, network wiring, servers, SQL installation, network shares and track persons responsible for task completion
  • Schedule and facilitate Health Level-7 (HL7) conference calls and implementation
4

Experience For Technical Application Specialist, Additive Resume

  • Perform pre-installation of Sleepware G3 SQL DB and network shares as needed
  • Develop SharePoint Virtual Daily Management Board, team CommCell and Installation Metrics
  • Develop and provide solutions for special projects as they arise
  • Resolves and/or escalates customer issues and complaints
  • Respond to customers' inquiries regarding of custom DNA oligo synthesis service and custom Sanger’s sequencing service mainly over phone or in written manners
5

Experience For Technical Application Specialist Intermediate Resume

  • Resolve industry customers' applications /complaints by customer visit/seminar/hand-on experiments etc
  • Implementation of innovation and renovation strategy for the supported product categories in the market. Execute product/packaging/process development activities (e.g. mockup, bench top, pilot plant, distribution testing, and internal/external factory testing) to achieve project goals and deadlines to delight the consumer & customer
  • Ensure adherence to all product/packaging/process standards. Comply with Nestle requirements (includes Nutritional Requirement, Sustainability, Packaging Safety), external standards, and local regulatory framework
  • Partners with field applications and business unit colleagues to develop strong product positioning statements, customer requirement and product requirement specifications
  • Partners with chemistry and engineering colleagues to ensure new protein purification products are developed to and characterized against required specifications
  • Educated to BS or MS in Biochemistry or related fields with significant experience or PhD in biochemistry, protein purification or related field with 2-4 years of lab experience
6

Experience For Technical Application Specialist Senior Kphc Epiccare Ambulatory Resume

  • Fluent English skill both in oral and written
  • Detailed oriented for lab and documentation responsibilities
  • Interacts with members of other departments to report design, reliability, documentation, and maintenance issues
  • Develops technical documentation for use by internal and external customers
  • Records and manages customer complaints on technical and quality issues. Troubleshoots, provides advice or solutions to problems, and arranges credits or replacement products as required. Participates in analyzing complaint information to assist in complaint trending, and identification of potential quality issues
7

Experience For Bioinformatics Technical Application Specialist Resume

  • Conduct formulation research and develop products for our customers
  • Perform the stability test on the new product and chemical anlaysis work
  • Continuously observe, analyze and assess scientific and technical trends in formulation products
  • Constantly discuss and align research activities with other cross BU department
  • Working experience within Formulation Development/Research/Product technical promotion in water based coating or agrochemical or any other related chemical industrial
  • Solid background in chemistry, polymer chemistry, chemical engineering or material science
8

Experience For Technical Application Specialist Senior Resume

  • Review reports and documentation from customers and inspect malfunctioning product to determine nature and scope of problem
  • Be interested in R&D and can work stably in research area
  • Respond to customers' inquiries regarding the proper use of general protein analysis, Immunodetection, and cell analysis related products in the field or by phone/email
  • Support Sales Representatives to do on-field support to provide technical and applications expertise in response to customers’ inquiries
  • Respond to customers' inquiries regarding the proper use of general protein biology, immunology, and cell analysis related products in the field or by phone/email
  • General knowledge and hands-on experience of protein biology and cell anlysis, e.g. protein extraction, protein purification, IP/CoIP, EMSA, western blotting, immunoassays, quantitative proteomics, flow cytometry, and cell based functional study, etc.
9

Experience For Technical Application Specialist Senior Cpoe Resume

  • Provides start-up applications training to customers in their laboratories or as an instructor at Thermo Fisher Scientific training centers
  • Performs product demonstrations at customer or company sites for Microbiology instruments (identification and screening instruments)
  • Provides troubleshooting support to customers in the field or by phone/email. Resolves and/or escalates customer issues & complaints
  • Plans and delivers user meetings in house or in the field
  • Provides and continuously update customer contact relevant information. Track, record and document relevant information from all technical enquires from customers
  • Perform on-site maintenance, troubleshooting, and repair of microbiology instrument etc
10

Experience For Technical Application Specialist Senior Optime Resume

  • Analyze review and inspection findings to determine source of problem, and recommends repair, replacement, or other corrective action
  • Analyze reports of technical problems to recommend modifications to eliminate future problems
  • Provide technical support for Invitrogen, Thermo Fisher Scientific product lines and services by answering customer technical inquiries received via telephone, email or web chat
  • Strong cross functional skills, with the ability to create consensus and buy-in
  • Prior experience in a customer or technical support organization
  • Trains all customers on the IA/CC/Hem instruments prior to the instrument installation
  • Independently conduct tests and/or experiments to validate proposed solutions
  • Two years post-college work experience in technical product or software support role
  • Assist the sales team and the channel sales team by providing technical support

List of Typical Skills For a Technical Application Specialist Resume

1

Skills For Senior Technical Application Specialist Resume

  • Bioinformatics or IT related skills
  • Prior experience in customer service would be an advantage
  • Partners effectively as part of a team to solve problems, negotiate solutions and arrive at a consensus
  • Experience in fluorescent labeling & detection technologies, including flow cytometry, and HCS applications desired
  • Product/packaging/process development experience in CPG
2

Skills For Associate Technical Application Specialist Resume

  • Experience in Gene expression profiling by real-time PCR is mandatory
  • Experience in operating (pilot) plant machinery
  • A good team player that can also work self-propelling and that takes ownership, together with internal and external customers
  • Experience in Use Cases and Test Cases, writing and execution
  • Good Presentation and Customer Interaction
  • Develop and validate application protocols for assays on clinical chemistry analyzers to support direct sales and OEM Business Development
  • Experience in an applied science area (i.e. food and animal health, clinical research, diagnostics, etc) desirable
  • Completed Higher Vocational Education, or equivalent relevant experience
3

Skills For ITS Technical Application Specialist Resume

  • The Technical Application Specialist with at least 3 years of relevant work experience in an international and complex IT environment
  • Knowledge of and experience with Unix and linux or HP Nonstop and Base24
  • Three (3) years HLA experience
  • Technically proficient with computers; understanding of computer functionality and experience with minor PC troubleshooting is required
  • Knowledge and experience in object orientated programming in Java J2EE / C++
  • Designs, conducts, and leads advanced validation/verification studies; provides technical leadership
  • Good knowledge of Italian and English, both spoken and written
4

Skills For Technical Application Specialist, Additive Resume

  • Experience with different technical and business
  • 3-5 yrs of relevant work experience in laboratory environment, field service, technical call center, or Abbott Diagnostics products
  • Experience in medical diagnostics, pharmaceutical or biotechnology industries
  • Laboratory experience with a focus in chem/IA/Hemostasis/Plasma Protein/Urinalysis
  • Laboratory experience in molecular biology techniques required
5

Skills For Technical Application Specialist Intermediate Resume

  • Experience in an applied science area (i.e. food and animal health, clinical research, diagnostics, etc) is desirable
  • 3-5yrs of relevant work experience in laboratory environment, field service, technical call center, or Abbott Diagnostics products
  • Manage multiple priorities and work to deadlines
  • Experience in L2/L3 support activities
  • Demonstrates basic operating and troubleshooting procedures for Thermo Fisher Scientific‘s (instruments) workflow
  • Designing, analyzing, specifying, testing and steering of customer requirements
  • Providing consultancy to internal and external customers regarding the applications and test processes
  • Being working on the HPLC machine
  • Drafting of acceptance criteria based on user / customer requirements (functional specifications)
6

Skills For Technical Application Specialist Senior Kphc Epiccare Ambulatory Resume

  • Being able to interpret terminal and payment protocols
  • Being able to formulate vision from the responsibility of the team
  • Providing solutions on behalf of customer requests/incidents
  • Understanding of basic electrical components (relays, drivers, ballasts, etc.)
  • Willing to accept the travel frequency of up to 20-30%
7

Skills For Bioinformatics Technical Application Specialist Resume

  • Learning how authorization systems work
  • Implementing customer-specific and general product adaptations to in-house solutions
  • Ensuring the quality of our authorization systems
  • Bearing the service responsibility for authorization
  • Documenting the systems
  • As part of the Weller Repair Center, assist in identifying repair needs, making technical evaluations, creating reports, troubleshooting and repairing products
  • Serve as a customer liaison and being responsible for promoting and maintaining positive customer relations
  • Serve as a customer liaison and being responsible for promoting and maintaining positive relationship with the customer
8

Skills For Technical Application Specialist Senior Resume

  • Assist in planning, organizing and instructing in-house workshops
  • Be an inclusive leader, keep business, sales and marketing leaders and their teams in synchronization with the changing market dynamics
  • Documents customer reported product problems and questions by entering relevant information into a computer based call-tracking system
  • Assist in developing and meeting a schedule for the deployment of PTC
  • Provide post-sales products and applications training to customers in their laboratories or Thermofisher Scientific training centers
  • Follow established processing, quality, safety, and housekeeping procedures
  • Assist with product technical bulletins, product testing, marketing support materials, website maintenance, etc
  • Knowledge in Bioinformatics concepts including Next Generation Sequencing, PCR
9

Skills For Technical Application Specialist Senior Cpoe Resume

  • Computer literacy, including spreadsheet, database, and word processing applications as well as extensive use of the Internet is required
  • Responsible for participating as a team member to apply and support immunoassays to various chemistry analyzers in a laboratory environment
  • Coordination and support of internal and external parties and suppliers, end-to-end testing
  • Provide customer support on technical issues by using all available resources
  • BS in Food Science, Chemical or process engineering or related field
  • Domestic travel to co-manufacturing sites
  • Proficiency in (Ubuntu) and ability to write using Command Line or Secure Shell (SSH)
  • Intermediate proficiency using AWS & AZURE cloud services
  • Proficiency in Linux (Ubuntu) and ability to write using Linux Command Line or Secure Shell (SSH
10

Skills For Technical Application Specialist Senior Optime Resume

  • Willingness to return customer calls after office hours (rotating with other TAS’s)
  • Respond to customers' inquiries regarding the proper use of general products over the phone or in written manners
  • Knowledge of the computing platforms and environments used for PTC (mostly Unix)
  • Summarize trends and technology as technical tips, FAQ’s and troubleshooting guides
  • Implement and ensure compliance with company standards regarding EHS in the lab team activities
  • Be comfortable working in an international and interdisciplinary team, be keen to expand your area of expertise
  • Provides troubleshooting support to customers and resolves customers' complaints of a technical nature
  • Prepare and present seminars to wide array of audiences including customers, potential customers, Sales Representatives and other employees as requested

List of Typical Responsibilities For a Technical Application Specialist Resume

1

Responsibilities For Senior Technical Application Specialist Resume

  • Create and deliver compliant communication and documentation procedures associated with regulated products as required by Korean regulatory authorities, for example the Live and Modified Organism requirements
  • Responsible for representing Abbott Diagnostics and their products in a professional, forthright and ethical manner to exceed their individual goals within corporate guidelines
  • Strong preference for prior experience in Raman, FTIR and NIR spectroscopy or related analysis tools
  • Ensures that customer training is effective through the use of surveys at the time of training and follow-up visits in the months after implementation
  • Experience in Electric Power Assets, various sensing technologies and associated software analytics and industry standards
2

Responsibilities For Associate Technical Application Specialist Resume

  • A natural problem solver with tenacity, collaborative negotiation and strong resolve
  • Software development experience (Java or other technologies)
  • Three (3) years of HLA experience
  • On-site assay investigation, troubleshooting and operator training and coaching
  • Act as a centralized liaison for customer communications into service and repair departments. Provide status and update responses to customers for service and open issue tickets
  • Provide first and second-level product support to other customer facing departments, inclusive of marketing, regional sales associates and order entry. Triage general in-bound product information inquiries
3

Responsibilities For ITS Technical Application Specialist Resume

  • Create technical support and knowledge-based tools to assist customers in identification of technical problems, and self-help resolution. Maintain a commonly asked questions forum, create technical notes and update standard documentation with troubleshooting guides
  • Monitor technical support trends and provide monthly reporting metrics to operations, service and production. Identify and track customer satisfaction issues, and utilize excellent customer care skills to communicate and manage customer satisfaction concerns
  • Utilize Case Management solutions to insure accurate tracking and monitoring
  • Advanced level of proficiency in the following operating systems: Windows 7, 8, 10,
  • Conduct web-based and phone-based product training for rental inquiries and orders
  • Trouble-shoot processing problems to ensure production of quality products
  • Perform process quality testing
  • Intermediate proficiency using & AZURE cloud services
4

Responsibilities For Technical Application Specialist, Additive Resume

  • Web fundamentals including HTML, JavaScript, and CSS
  • CSS preprocessors including Sass
  • JavaScript frameworks including AngularJS, React, or Ember etc., or JS-based build tools like webpack, Grunt, Gulp, and Bower
  • Front-end (CSS) frameworks including Foundation or Bootstrap
  • Familiar with tools to troubleshoot issues using AWS technologies
  • One Lambda Tissue Typing Trays, Lambda Cell Trays, Lambda Antigen Trays, MicroSSP, LABType, LABScreen, SeCore, AllType NGS, and FlowPRA
  • A background in engineering (pilot) production processes, preferably with lamination processes or assembly operations
5

Responsibilities For Technical Application Specialist Intermediate Resume

  • Attention to detail, particularly important for the nuances of reporting clinical data
  • Capable of independent thought, as well as independent learning
  • Knowledge of using databases, preferably Oracle
  • Provide strategic growth direction based on evolving Industry trends and standards
  • Deliver Customer Operator training in Abbott facilities or on-site
  • Manage high stress customer situations
  • Be on a 24/7 after hours call rotation
6

Responsibilities For Technical Application Specialist Senior Kphc Epiccare Ambulatory Resume

  • Gain in-depth technical knowledge and skills in one or more product families via comprehensive technical training by product development teams such as Research, Engineering and IT
  • Support external software, as well as the implementation of our Excellence Through Quality Customer Inquiry module
  • Act as a third back up to the Reagent Technical Application Specialist and provide technical support to customers through analysis of customer data and expert interpretations
  • Resolve customer product performance inquiries as they relate to our software
  • Analyze software performance conditions and replicate end-user laboratory conditions in order to identify and isolate contributing factors to product performance failure(s)
  • Communicate recommendations to end-users
7

Responsibilities For Bioinformatics Technical Application Specialist Resume

  • Communicate proposed software modifications/enhancements to the IT department for review
  • Provide development teams with technical findings to supplement R&D’s continuous quality product improvement programs
  • Notify immediate supervisor of any unsafe conditions and/or practices and take appropriate corrective action
  • Travel as needed to customer centers and conferences/workshops (domestic and international) to perform laboratory demonstrations, training sessions, etc.Search Jobs US
  • Intermediate level practical database management experience with basic knowledge and understanding of the following: Microsoft SQL Servers, Servers, Virtual and/or Cluster Servers, Network Essentials
  • Advanced level of proficiency in the following operating systems: 7, 8, 10,
  • Write comprehensive Transact-SQL Statements, & and/or PowerShell Utilities/Cmdlets
  • Proficient with MS Office programs (i.e. Word, Access, Excel, PowerPoint)
  • Respond to customers' inquiries regarding the proper use of general molecular biology, protein biology, cell biology, and cell analysis related products in the field or by phone/email
8

Responsibilities For Technical Application Specialist Senior Resume

  • To provide accurate technical advice on customer’s usage, production selections and troubleshooting case, provide quick and professional resolution on technical complaints case
  • The role is of a hands-on engineer (individual contributor) who could make a difference to the product in terms of customer support. Through this, the role would actively contribute to the success of our customers as well as the development of new product features through the feedback our customers give
  • Delight our customers by providing support including installation, Preventive Maintenance, Technical Service Bulletins and repair by documenting, following-up, and closing calls as per Abbott Diagnostics quality system
  • Experience working in both structured and unstructured environments
  • Knowledge of the computing platforms and environments used for PTC which is mostly Unix
  • Ensure rapid prototyping with pilot equipment and establish robust and safe application processes together with internal and external customers
  • Engage with locomotive system manufacturers and third-party developers to steer corrections or enhancements to current and new components
  • Follow I&T Management Services processes: Incident, Problem and Change management
  • Serves as an on-site support for customer process, media, and equipment issues
9

Responsibilities For Technical Application Specialist Senior Cpoe Resume

  • Assists TechApps managers in process standardization
  • General knowledge and hands-on experience of protein biology and cell anlysis, e.g. protein extraction, protein purification, IP/CoIP, EMSA, western blotting, immunoassays, quantitative proteomics, Imaging, flow cytometry, and cell based functional study, etc.
  • Support scale-up to full production and start-up of new production lines
  • Plan work flow for efficient equipment operations
  • Improve and develop machine designs
  • Assist with application development of Niaga adhesive in novel applications
10

Responsibilities For Technical Application Specialist Senior Optime Resume

  • Function as an intra- or interdepartmental team member, interfacing with other functional department personnel as required to resolve operating issues or to improve process quality and efficiency
  • Conduct product demonstrations for field sales, distributors and end-users. Field sales demos are a key component of new product launch plans. Support sales/marketing in trade shows
  • Laboratory experience (clinical)
  • Laboratory and company experience in molecular biology techniques required
  • Provide field support and trouble-shooting for customers over the phone, via email and in the field
  • Provide literature, parts lists, outline drawings and applications sketches and schematics where required
  • Provide market intelligence and competitor evaluation and feedback to Product Managers
  • 25 % travel required – domestic and international possible
  • Scheduling and facilitainge pre-installation conference calls with various IT specialists, Clinicians, Biomedical Engineers and Administrators at Hospitals and other Medical facilities

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