Specialist Application Resume Sample
Wilhelmine Walter
9223 Connelly Well,
Phoenix,
AZ
+1 (555) 840 1846
Work Experience
Application Technical Specialist
11/2015
-
PRESENT
Boston, MA
- Programming in Java, PHP, Python, Javascript, HTML and CSS
- Experience with Unix Shell Scripting
- Working with a relational database and SQL with strong experience in handling large volumes of data, performance tuning
- Experience in process improvement and project management, preferably with implementation of large scale enterprise corporate facility applications
- Experience with creating web services, SOAP, REST API's - advantage
- Work collaboratively, take ownership of tasks and projects, multitask efficiently in an incredibly fast-moving environment across multiple functions and several dynamic projects, with attention to detail
- Serve as a liaison between Merchant Services’ vendor relationships and MSCs. Communicate with front-end and back-end vendor representatives to correct account problems and build relationships
Application Specialist, Senior
08/2013
-
09/2015
San Francisco, CA
- Provide feedback to the development team on issues pertaining to the system
- Work with Implementation Analysts and Sales as needed to ensure clients’ needs are me
- Focus on resolution of customer issues and act as information liaison between Headquarters and field regarding customer concerns and feedback
- Provide routine follow up calls after remote application service
- Develop and maintain problem/solution database and develop FAQs. Simplify responses to callers via development and implementation of concise consistent step by step responses for recurring call topics
- In long term, deliver and assist in developing remote training programs
- More than 3 years of clinical working experience required
- Outstanding communication and presentation skills, able to effectively communicate issues and proposals to external customer and internal teams
Advanced Application Specialist
03/2010
-
03/2013
Boston, MA
- Solid customer handling and problem solving skill, with good knowledge about internal processes and resources, and strong ability to resolve conflict with effective proposals
- Self-motivated, willingness to proactively identify opportunities for improvement and take actions
- Works with the Product Marketing Leader and the local commercial organization to identify key reference sites for new product introductions
- Establishes regular and ongoing linkage to the Clinical Applications Group
- Ensures that all new products are clinically relevant and all clinical needs are translated into technical and performance specifications
- Inputs into Product Planning on Clinical trends. He/she delivers clinical advanced application training to Customers
- Supports product training to the regional imaging and account managers
- Takes active part in the organization of user meetings / symposia / tradeshows / Medical Advisory board in collaboration with the Product Marketing Leaders and the Product Sales Specialists
Education
North American University
2006 - 2010
Bachelor's Degree in Computer Science
Professional Skills
- Understanding and experience with validated applications - validation testing, validated application installation, validated application change management
- Demonstrated effective interpersonal skills including effective internal and external communication and conflict resolution skills
- Demonstrated project management, teaching, motivational and organizational skills with a proven track record of accomplishments
- Strong communication skills with both internal team members and external customers. Proficient in English listening, speaking, reading and writing
- Proven analytical, logical thinking, and problem-solving skills
- Excellent remote diagnostics and troubleshooting skills
- Willing and able to share knowledge and skills with colleagues and other teams
How to write Specialist Application Resume
Specialist Application role is responsible for english, customer, software, troubleshooting, database, design, programming, basic, training, finance.
To write great resume for specialist application job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Specialist Application Resume
The section contact information is important in your specialist application resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Specialist Application Resume
The section work experience is an essential part of your specialist application resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous specialist application responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular specialist application position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Specialist Application resume experience can include:
- Strong organizational skills, ability to multi-task, prioritize and to perform well under pressure
- Excellent written, verbal communication, and analytical skills
- Effective written and verbal communication skills in English, German and, ideally, French
- Strong software adaption and modification skills
- Good Understanding and hands on experience in TCP/IP networking, GIT or other revision control
- Customer support skills which include working with casino management accounting applications
Education on a Specialist Application Resume
Make sure to make education a priority on your specialist application resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your specialist application experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Specialist Application Resume
When listing skills on your specialist application resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical specialist application skills:
- Intercultural/International Experience, experience of working in or with other cultures, e.g. by working
- Work in a challenging/complex environment and demonstrate good analytical ability
- Programming experience in Java, Maven, SQL, Web (HTML, JavaScript), JUnit and Shell (Bash)
- Experience in using MathWorks add-on tools e.g. MATLAB Compiler, Optimization Toolbox, Statistics Toolbox, Financial Toolbox, Parallel Computing Toolbox
- Contribute to a fast and effective release lifecycle of application changes, while still keeping control of risks and issues
- Work to meet or exceed management defined standards in accordance with improving the customer experience
List of Typical Experience For a Specialist Application Resume
1
Experience For Application Technical Specialist Resume
- Three years of experience as an applications specialist, technical specialist, or similar experience
- Build strong relationship with Luminaries in order to develop programs
- Five to seven years of professional experience with healthcare applications
- Demonstrated knowledge of HL7, X12, XML, and/or other interface or Electronic Data Interchange (EDI) standards
- Provides expertise in all stages of the sales cycle by assisting sales associates in enlightening technical features and functions of BD Instrumented platforms
- Actively engages in regional Sales and Marketing programs in delivering optimal service portfolio to the customers
- Participate in the day to day archive jobs activities to include scheduling and running archive jobs and data managements tasks
- Administer IBM InfoSphere suite of archiving tools. (Optim Archiving, Data Explorer)
- Supports the work load administrator in selecting and managing the required resources for on-site activities/support
2
Experience For Application Specialist, Senior Resume
- Establish and maintain a deep understanding of DNA functionality, troubleshooting, and architecture
- Play a pivotal role in implementing Operational control, monitoring and visibility to the platforms
- Facilitate and support the transfer of this information into the corresponding marketing and product management teams
- Conducts comprehensive user training on BD instrumented platforms and achieves customer competency, optimal utilization, and self-sufficiency
- Conducts training for BD associates in BD instrumented platforms as necessary
- Consult with application subject matter experts and business data owners to analyze the application data most critical for archiving
- Develop/train other core team members including regional resources or GSC resources
- Responsibility to follow the Complaint Handling procedure
3
Experience For Application Engineer Specialist Resume
- Experiment design in radiology & clinical study, follow-up and SCI paper writing after the study
- In-depth understanding of key business applications and related information technologies
- Work with OE Sales to develop scope for enhancements on existing products
- Solve and communicate manufacturer concerns and support problem-solving and issue resolution
- Understand product market entry, assist in preparing market literature
4
Experience For Advanced Application Specialist Resume
- Verify operating system configuration files, kernel parameters, network settings and other required application changes
- Analyzes and resolves problems associated with operating systems
- Consult with users to identify current operating procedures
- Provide application support to sales teams and coordinate Advanced Application team to report (clinical) studies and create selling tools
- Interface between Product, commercial marketing and advanced applications to integrate product roadmap requirements
- Develop (clinical) competition intelligence to support the field with counter arguments and selling advantages
- Provide product support to sales, marketing and demonstration teams
- Supports Customer visits at reference sites abroad as needed
- Demonstrates proficiency in application of BD instrumented platforms and software by uncovering customer’s needs, implementing customized solutions, and assuring rapid adoption
5
Experience For Molecular Application Specialist Resume
- Contributes to laboratory workflow productivity and other customer needs to maximize efficiency and efficacy of platform training
- Ensures the fulfillment of and adherence to internal policies and procedures
- Actively provides product and platform knowledge and technical input to Research and Development for continual product improvement
- Drives implementation process and full utilization of BD instrumented platforms
- Recognize problems in a complex technical environment
- General knowledge of modern PC-Technology
6
Experience For Remote Application Specialist Resume
- Core Competencies: Customer Service Orientation; Getting Things Done (right); Teamwork; Interpersonal/Communication Skills; Ethics/Integrity; Process driven; Flexible attitude to work and people
- Substantial experience in clinical/ technical experience following certification with demonstrated clinical/technical skill in specific areas or at commercial applications/modality experience with demonstrated successes in high level customer interactions and sales scenarios
- Evaluates defined client area requirements and processes (e.g., new enhancements or maintenance) and detailed designs and develops moderate to complex application program solutions
- Establish metrics for monitoring system health and integration with the bank’s digital platforms
- Understands and implements the strategy to archive all structured data environments including, DB2, IMS, MS SQL, Oracle, Datacom, and Lotus Notes, etc
- Identify and determine strategic direction for the product(s) within 3M
- Handles non-routine and difficult inquiries
7
Experience For Junior to Mid-level Specialist Application Resume
- Collect and report data archive and archive management metrics
- Understand/Troubleshoot database connectivity to common and uncommon DB vendors
- Provide first-line Tier 1& 2 support to external customers and Agilent Customer Engineers for a defined range of Hardware (HW), Software (SW), Reagent products and solutions, by directly accepting incoming Technical Support phone calls, e-mail, FAX, Web chat
- Carry out remote failure diagnostics and troubleshooting, utilizing remote troubleshooting skills and tools, such as remote connections (e.g. via intelligent services or WebEx)
- Reactive and pro-active actions that result in a timely and cost effective problem resolution with the objective to meet contractual agreements
- Utilize the CRM system on a routine base to ensure tracking of incoming customer requests and documentation of call handling (e.g. time spend, agreements with customers, attachment of information, etc)
- Work with other parts of the organization to resolve and escalate customer issues
- Report product problems and quality problems to the appropriate product divisions & technical support group manager
- Evaluates complex client area rate and rating requirements and processes and designs or prepares application system specifications and develops, tests and implements efficient and cost effective application solutions. Includes issue resolution and on-going system maintenance
8
Experience For Advanced Application Specialist Africa Resume
- Acts as technical programmer and technical consultant to other programming staff and/or business unit to mentor staff in all phases of the program development, testing and implementation processes
- Participates in instructing, directing, and checking the design or applications work of others
- Coordinates the activities associated with Insbridge development with the client area and other IT areas (e.g., infrastructure, testing, and solutions)
- Provide support to associates and clients
- Develop, coordinate and deliver application training to customers on equipment and software usage, optimizing and demonstrating Imaging protocols, use of Injectors
9
Experience For Tank Gauging Application Specialist Resume
- Design nuclear imaging agents for scientific research and clinical diagnosis
- Establish scientific projects management and review with customers
- Responsible for the application of advanced training in related equipment in molecular biology experiments to support customer in addressing the needs and problems in basic medical research
- Maintain good relationship with customers and luminaries
- Support Marketing and sales promotion activities
- Manage or participate in multiple large and small projects to ensure achievement of objectives, timetables, budget, and overall success
- Independently and proactively identify and resolve complex problems and issues associated with assigned applications to ensure high levels of application availability and user satisfaction. Maintain high levels of contact with users, systems analysts, and technical specialists to ensure communication, collaboration, and teamwork
- Collaborate with systems analysts and technical specialists to meet evolving user needs related to existing or anticipated applications. Lead or participate in the development of user requirements for new or updated applications
10
Experience For Application Engineer, Specialist Resume
- Educate and train IS staff and users to ensure continuity in application support and effective use of applications by user and support by IS staff
- High energy levels and tolerance for tight deadlines and time pressures
- Working knowledge of PCs, collaborative computing tools, re-engineering and process improvement techniques, information management in healthcare, general information architectures and technology, systems integration, laws, and regulations relevant to assigned applications
- Strong knowledge of methodology to design and develop interface solution according to the project scope, scalability, portability, and best development practice
- Strong knowledge of the software development life cycle (SDLC) best practices. Experience in documentation, test plans, technical solution design, end-user guides, interface, and system reporting needs
- Basic understanding of database structures, data definition and data relationships
- Complete understanding of the Digital Solutions Product Portfolio
List of Typical Skills For a Specialist Application Resume
1
Skills For Application Technical Specialist Resume
- Constantly and persistently strives for driving excellence in technical and customer facing skills with team members
- Prioritize case load based upon client urgency and impact while maintaining client expectations; ensuring a superior client experience
- Communicate effectively using English
- Excellent technical product knowledge, including system operation, in the assigned area of responsibility; preferably application experience in a laboratory
- Leadership Experience, Leading Self (supervisory experience not required)
2
Skills For Application Specialist, Senior Resume
- Good Knowledge of Wireless technology; Good Knowledge of AMS
- Good knowledge of BUS Technologies like Profibus, Fieldbus; Strong service orientation
- Experience in medical industry; sales experience optional
- Strong Experience with Microsoft Excel, Word, and PowerPoint
- Operating System experience in Red Hat Enterprise Linux
- Gaming or casino application support experience
3
Skills For Application Engineer Specialist Resume
- Responsible for translation medicine project，management and research support，cooperate with hospital with Molecular Imaging, nuclear imaging ect
- Experience working closely with software vendors – influencing to 3M’s benefit
- Experience in a Engineering, Marketing, Sales, R&D (Research & Development), or IT position
- Experience in a Marketing, Sales, R&D (Research & Development), or IT position dealing
- Knowledge of and experience working with the credit processing platform, VisionPlus
- A good knowledge on all aspects of the running and managing of applications (installation, servers, databases, networks, IIS, security, etc)
4
Skills For Advanced Application Specialist Resume
- A good knowledge of working with SQL database components such as writing SQL queries, tables, views, stored procedures, SSRS, etc
- Experience in supporting a hybrid environment with multiple operating systems
- Experience in understanding the environment to build operational control, visibility and monitoring
- Excellent knowledge of Rosemount Tank Gauging products
- Direct customer-facing experience
- A good knowledge of Microsoft Windows operating environments (Windows Desktop, Windows Server, SQL Server, etc)
- Experience of working within Agile and Waterfall methodologies
- : Gaming or casino application support experience
5
Skills For Molecular Application Specialist Resume
- Experience in Server side programming
- Applicable UNIX\Linux system administration experience in a 24/7 operating environment
- Experience supporting third party custom applications
- Visualize the application end to end and experience on finding the gaps
- Work is challenging/complex and requires good analytical ability
- Strong cooperation with developers, architects and teams involved in support of the same environment
- Experience in object-oriented software design
6
Skills For Remote Application Specialist Resume
- Assess future application requirements and priorities by the business / support teams
- Clarify, analyze and resolve issues reported by customers in a timely, effective manner
- Experience in Mobile database and synchronization technologies
- Collaborates with Technical Service and Support and Field Service to enhance customer experience
- Database experience in PostgreSQL
- Experience in web and web service development
- Experience as Clinical Education Specialist or equivalent in Nuclear Medicine and/or PET/CT
7
Skills For Junior to Mid-level Specialist Application Resume
- Experience of SQL and Oracle administration
- Experience in customer service in a technical environment
- Demonstrate a structured work approach; ability to work on and complete simultaneously several short term activities
- Proficient in cell culture, molecular biology test methods and related knowledge, with solid professional knowledge
- Have 5 years of relevant experience in molecular biology research
8
Skills For Advanced Application Specialist Africa Resume
- Experience of the software development lifecycle
- Experience of Change, Release and Environment Management practices
- Knowledge and experience with Technical and Application support
- Experience in the IT field
- Experience in Mobile application and platform design and development (IOS/Android)
- Experience with Cloud Services (example: Google, Amazon, Azure)
- Modifying existing application environments, introducing improvements
9
Skills For Tank Gauging Application Specialist Resume
- Supporting suppliers in analyzing and fixing of errors
- Testing and scheduling system upgrades
- Helping end users by troubleshooting issues
- Solving problems related to web applications, dedicated client’s applications and solutions
- Reviewing all documentation received such but not limited to; technical info, field corrective
- Supporting the launch of new products
- Making story about products by translation medicine and precision projects
- Understanding of the ContiPressureCheck system, installation/configuration and partner certification process
- Training in "Train-the-Trainer" methods, instructional design / development, adult educational methods desirable
10
Skills For Application Engineer, Specialist Resume
- Teaching ability: present complex material/ techniques in comprehensible terms, present a professional image
- Understanding of instrumentation and electrical processes
- Amending application security
- Provide training to the clients before, during and after installation/conversion, including instructing the client on the correct use of the application
- Coordinate/perform the implementation and training of new software and modifications to existing software products for new and existing clients
- Answer all incoming calls and enter them into Konami Gaming’s CRM system
- Understand the biggest problems happening with the applications and how the support teams are managing them
- Use market and product knowledge to assist sales team in developing sales, marketing and
List of Typical Responsibilities For a Specialist Application Resume
1
Responsibilities For Application Technical Specialist Resume
- Monitoring the health of the applications, jobs and servers in coordination with Siemens Datacenter/Suppliers
- Highly motivated and very capable of working on own and using own initiative
- Assist with conversion activities for new clients and existing clients adding additional products and services
- Perform client and product support activities using various methods including phone support and remote desktop support tools
- Commission test systems including
- Provide training on system functionality for clients and internal staff (as assigned)
- Assist with conversion activities for clients adding additional products and services
2
Responsibilities For Application Specialist, Senior Resume
- In depth understanding of electrical and mechanical processes
- Expertise related to testing methods and applications
- Thorough knowledge of PC operation, structure, MS Windows, and computer networking required
- Personal protection equipment training
- An understanding of the IT Service Delivery lifecycle and ITSM/ITIL
- Display a comprehensive understanding of the SYNKROS product reference and support documentation
- Responsible for finding solutions for new requests of the customer (change management), also provide the 2nd, 3rd level support
- Assist with testing (infrastructure and functional)
- Assist with Service Readiness / handover to Support teams (training, documentation, etc)
3
Responsibilities For Application Engineer Specialist Resume
- Coordinate with all IT teams to deliver changes (Servers, Networks, DBAs, Testing, Operations, etc)
- Assist with annual audits of the running of the applications
- Analysis of current working procedures of applications by IT and business teams
- Knowledge of Interface engines, e.g. Ensemble, Cloverleaf, Rhapsody, etc
- Understand the OE manufacturer needs & challenges and gather data for business
- Design, develop, and implement solutions for OE Product applications
- Prototype projects with OE manufacturers and provide feedback from customers
- Carry out Digital Solutions presentations to OE Manufacturers
4
Responsibilities For Advanced Application Specialist Resume
- Train/Assist in installation of Digital Solution products at OE Manufacturer
- Interact cross-functionally with OE Sales, product management and R&D to ensure alignment of OE manufacturer’s needs
- Understand tire product line and telematic equipment that is OE specified
- Understand the Sales/Business process in the markets
- Act as field engineer to resolve field problems and issues
- Pathway 1 Business and Development Projects
- Provide technical assistance for analysis related to the design, development, and implementation of a Java application in a UNIX or Linux Platform
- Provide assistance to technical and operational personnel
- Assist in other areas as directed
5
Responsibilities For Molecular Application Specialist Resume
- Strong analytical, troubleshooting skills required. Excellent interpersonal, organizational, customer service and communication skills. Willingness to learn and adapt to new technologies and business direction
- To collaborate on projects with our customers and/or develop commercial applications
- Develop and sustain Reference Sites/ Luminaries ‘collaborations
- Plan, conduct and report customer related application projects
- Assist with customer engagements, focus groups, user groups, advisory boards and other market-related activities to assist in the collection, definition and validation of market needs and requirements
- Act as liaison and company representative with customers
- Provide extraordinary customer service with accurate and detailed support for all requests on a problem-to-solution level. This includes answering client inquires, researching and troubleshooting, solving complex client problems and raising to the appropriate group when required
- Develop and maintain a working knowledge of the issues rare to assigned clients. This includes, but is not limited to, interfaces, custom files (both incoming and outgoing), special jobs, FTP processes, etc. Frequently review and update these processes to ensure this information is current
6
Responsibilities For Remote Application Specialist Resume
- Craft clear and detailed documentation for Clients, Development, Professional Services and Management
- Participate in after-hours support for critical production issues and routine software/hardware upgrades
- Work with the Client Executive to prepare and lead assigned client weekly status calls to provide overall status on project and service concerns
- Handle numerous concurrent projects
- Work independently as well as in a team environment `
- Flexibility to work extended hours to support clients' needs
- Provide consultation to the client before, during and after implementation, including the review of best practices required for the efficient and effective use of the application
7
Responsibilities For Junior to Mid-level Specialist Application Resume
- Assist in analyzing client's existing systems and workflows
- Analyze and determine implementation requirements
- Communicate progress and any potential or active issues to project team and manager for awareness and/or resolution
- Customer segmentation – visiting customers with the Key Account Manager to implement technology and support in delivering upon the overall regional gross margin target
- Gathering competitor and market information that is relevant to keep us ahead of the market in technology
- Roll out training & best practice sharing in the region to make sure all relevant team members have the necessary knowledge to successfully position our species portfolio
8
Responsibilities For Advanced Application Specialist Africa Resume
- Be on call during evening/weekend as needed
- Knowledge of GUI development, CUDA, OpenGL, C++11 and QT GUI development
- Recent OnBase certifications (Workflow, Workview, API and Installer)
- Work in an interrupt driven environment
- Adapt to frequent business trip
- Highly qualified in clinical applications - ultrasonography
- Able to read and understand electrical and mechanical schematics and drawings
- Background in internal combustion engine, powertrain, electrification or mobility research
- Knowledge of finance industry preferable
9
Responsibilities For Tank Gauging Application Specialist Resume
- Can analyse complex problems, identifying critical elements and alternatives, and assessing existing and new information to implement most appropriate solutions
- Able to communicate and interact readily and clearly, with various IT and business teams and different levels of seniority
- Create Preventive Service packages, PTFs and User’s Guide to apply the PTFs
- Experience and a proven understanding of the mobile lifecycle: application development (application structure, device and operating system Application Programming Interface's (API’s), debugging, performance, security) and deployment
- Knowledge of technical and workflow related aspects important to implementation of molecular instrument platforms within clinical and public health laboratory settings
- Models effective training, education, and presentation/demonstration of products
- Strong customer/client focus
10
Responsibilities For Application Engineer, Specialist Resume
- Other valued experience
- Works with positive attitude, able to communicate the departmental and organizational vision and goals, guiding team members in achieving these goals
- Familiarity with regulatory agencies (i.e. CAP, CLSI, Cumitech, CLIA) and quality procedures are highly desirable
- Consistent professionalism in customer, cross-team/functional interactions with high concern for customer needs and expectations
- Works well in diverse and team environments
- Initiates and willingly accepts new assignments and successfully completes them
- Subject matter expert on loan-related applications such as FIS IBS, ACBS, Moody’s, and/or LaserPro
- Follow up to ensure customer satisfaction
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