Supervisor, Air Resume Sample
Lessie Bogan
1974 Lina Harbor,
Dallas,
TX
+1 (555) 298 5853
Work Experience
Supervisor, Air
01/2017
-
PRESENT
New York, NY
- Prepares and submits all required shipping documents. Assigns Transportation Control Numbers (TCN’s) to cargo. Maintains a TCN log
- Significant experience working in a broadcast environment with tangible live broadcast experience
- Administrative experience with knowledge of Microsoft Outlook, Word and Excel
- Excellent people and interpersonal skills, good team player
- High level of organisational skills and attention to detail, as well as the ability to work unsupervised
- Proven experience at supervisor/manager level
- Proven experience in project management essential
- Experience in on-air, post production or marketing environment in a similar role
- Prince 2 qualification or equivalent project management qualification desirable
Air Ramp Supervisor
04/2013
-
10/2016
Phoenix, AZ
- Handle the supervision over special live events backing up any number of NBCUniversal’s networks including NBC and USA
- Ensuring delivery of maintenance services as per maintenance agreements
- Supervision and planning of subcontract works
- Providing quotes for small works, T&M, installations and start-ups
- Procuring parts and ensuring spare parts are available in a timely manner for T&M and general maintenance works
- Providing customer and management reports
- Managing WIPs and closing service orders
- Managing the stores function of the NSW service branch and providing on-site support to the NSW service team
- Ensuring the Air Customer Engineers operate safely and within the Emerson safety and environmental policies
Air Operations Supervisor
06/2006
-
03/2013
New York, NY
- The ability to demonstrate supervisory experience with the HVAC Industry managing a field service team
- Previous experience with Atlas /Liebert products would be an advantage
- Manage a budget and revenue generation
- A strong commitment to outstanding customer service and OH&S in the workplace
- High level interpersonal and relationship management skills
- High level communication skills and commercial acumen
- Supervise operational activities at the SFO airport with a clear customer focus, which is not just limited to Hellmann routed shipments
Education
Wingate University
2002 - 2006
Bachelor's Degree in Management
Professional Skills
- Proficient computer skills: MS Office (Excel, Word, PowerPoint) and other IT applications, strong presentation skills
- Strong communication, analytical and organizational skills, strong attention to details, ability to work effectively under pressure
- Strong computer skills: Microsoft (i.e. Excel, Word, PowerPoint, & Outlook)
- Good cognitive reasoning skills
- Advanced communication skills verbal and written
- Fit for people management role (communication, motivation and interpersonal skills)
- Exceptional communication skills (verbal, written, and presentations)
How to write Supervisor, Air Resume
Supervisor, Air role is responsible for microsoft, interpersonal, government, events, travel, reporting, planning, shipping, security, training.
To write great resume for supervisor, air job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Supervisor, Air Resume
The section contact information is important in your supervisor, air resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Supervisor, Air Resume
The section work experience is an essential part of your supervisor, air resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous supervisor, air responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular supervisor, air position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Supervisor, Air resume experience can include:
- Receives direct communication from Hellmann’s client regarding hot/critical shipments and takes respective measures to ensure shipments are treated with priority
- Excellent understanding of Air freight services and the overall logisticsand / or supply chain industry
- Warehousing experience in a supervisory capacity
- Excellent knowledge of overall warehousing processes
- Coordinates department budget to ensure cost effective operations
- Creates, builds and maintains excellent relationships with key suppliers
Education on a Supervisor, Air Resume
Make sure to make education a priority on your supervisor, air resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your supervisor, air experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Supervisor, Air Resume
When listing skills on your supervisor, air resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical supervisor, air skills:
- Strong planning and organizational skills: plans work and measures performance
- Excellent communication skills: communicates ideas clearly and concisely: provides feedback, recognition and support
- Effectively participates in and /or supervises department projects related to assigned area of responsibility
- Direct the work of the other employees effectively
- Effectively and consistently follow company’s guidelines
- Complies with ISO Standard Operating Procedures and the instructions of one's supervisor or manager Experience in Air Freight Forwarding operations, import
List of Typical Experience For a Supervisor, Air Resume
1
Experience For Project Supervisor, Air Systems Resume
- Upervisory experience – understands basic supervisory approaches for work direction, motivation, and disciplinary action
- Collecting, reviewing and if required, responding to Operator Mandatory Flight Safety Reports
- Collecting and reviewing KPI’s from Operator(s)
- Creating a daily overview of flights, payload, delay, weather etc. as well as managing the Aviation IntraNet page
- Develops, implements, and improves processes through identification of operational and technological changes that are having an impact on customer satisfaction
- Audits, ensuring the operator(s) work in accordance with applicable regulations, operations/ maintenance manuals, aviation requirements and contract language
2
Experience For Air Ramp Supervisor Resume
- Contract management (budget planning, contract negotiation and risk assessment)
- Establishes contact and maintains close communication with air carriers and related parties
- Monitors cargo flow and locates shipments at carrier’s warehouse upon request and proactively segregates hot shipments for further delivery
- Proactively drives communication between involved parties
- Maintains a direct line of communication to Hellmann’s operational team in LAX as well as to Hellmann’s truckers
3
Experience For Air Product Supervisor Resume
- Ensures clients, Hellmann partners or other required parties are kept fully informed of transport arrangements and status on a regular basis
- Managers systems with updates on shipment data in Hellmann’s transportation management system
- Ensures that product operations are compliant to internal Hellmann policies and external government regulations
- Leads or supports customer escalations in conjunction with product manager, account management and/or sales
- Keeps clients informed and maintains knowledge of local market developments and changes in service options
4
Experience For Air Operations Supervisor Resume
- Have a background from the helicopter arena (technical or operational)
- Supervises assigned product team within assigned territory
- Supervises customer service and operational representatives including processing functions, customer service teams, control tower team to ensure smooth and effective delivery of service
- Develops and monitors the application of customer service policies and procedures
- Administers, coordinates, and directs department’s operation and policies
5
Experience For Air Supervisor Resume
- Assists operational and customer service representatives with complex customer service issues
- Monitors and evaluates the quality levels of service provided
- Manages special projects designed to enhance service
- Ensures customer requirements are met and takes corrective actions in case of deviations from
- Regulations and internal procedures
6
Experience For Air Import Supervisor Resume
- Acts as subject matter expert for AFR/OFR Operations questions
- Creates, builds and maintains relationships with other internal functions (e.g. Capacity Management, OCC, Sales, Customer Service) and acts as subject matter expert for ad hoc operational questions with regards to accounts which are being serviced
- Organizes, splits and plans day-to-day work of Import Specialists
- Manages, oversees, and performs supervisory tasks associated with all air import and Thermonet shipments
- Defines, implements, monitors, and enforces THERMONET (Temperature Controlled Shipment Product) services and Good Distribution Practices (GDP) standards in cooperation with THERMONET global management
7
Experience For Air Freight Operations Supervisor Resume
- Supervises unionized staff; responsible for hiring, coaching, training, and developing subordinate staff. Assigns work, sets completion dates, reviews work, and manages performance in accordance with organizational policies, procedures, and performance management processes
- Comprehensive knowledge of air import operations including THERMONET shipments / requirements
- Demonstrated leadership ability to include driving KPIs, employee engagement / team building.Strong ability to develop, coach, train, and mentor staff to success
- Knowledge of Air Traffic Control (ATC) procedures, Federal Aviation Regulations (FARs), and applicable Air Force Instructions (AFIs)
- Rotate through all positions within the facility for a total 24 of hours each calendar month
- Air Traffic Control Specialist (ATCS) certificate
- Processes shipment documentation
8
Experience For SL Gateway Air Ramp Supervisor Resume
- Service and production oriented
- Team player within company
- Paid time off: Holiday, Float Holiday, Vacation, and Sick
- Medical, Prescription, Dental, and Vision plans
- 401K plan with a match
- Knowledge of the company’s or related products, services, and operations
9
Experience For Air Traffic Control Training Supervisor Resume
- Knowledge of NATA, Free Trade Agreements, CTPAT, additional tariff requirements, OGA’s, ACH, and all other related trade legislation, rules, and regulations
- Review all documents, contact all first-time customers, perform credit checks, and handle other tasks as needed
- Manage a team of call center agents within the local Tempe office
- Develop performance plans for front line agents by measuring performance metrics including on & off phone time, service levels, attendance and other related metrics
- Maintain proper scheduling/forecasting for department needs
- ADHOC reporting and project management
- Perform QA cross referenced to ensure that all additional air charges services are booked and confirmed and correctly reflected on invoices
10
Experience For On Air Supervisor, Disney Channels Resume
- Ensure updates to bookings are made promptly
- Process all air cancellation and other related services promptly
- Manage a team of call center agents within the local Woodland Hills office
- Manage a team of call center agents within the local Boston office
- Tuition Assistance Plan
- Employee Discount plan
- Education in CIFFA
- Responsible for reviewing and evaluating existing quality control procedures to include compliance with applicable local regulations / authorities; responsible for approving or rejecting all procedures or specifications impacting operational processes; performs necessary investigations when there is any temperature / humidity deviations inside facility
List of Typical Skills For a Supervisor, Air Resume
1
Skills For Project Supervisor, Air Systems Resume
- Assumes responsibility for good working practices, safety, and security for customer shipments and staff
- 3 - 5 yrs experience in an On-air broadcast environment
- Three (3) years’ experience in airfield operations
- Industry specific experience
- Upervior experience within Air Breakbulk
- Make effective and persuasive presentations on various topics to top management, public groups, and/or boards of directors
- Creates, builds and maintains excellent relationships with key suppliers, internal and external
2
Skills For Air Ramp Supervisor Resume
- Training capabilities such as speaking in front of groups
- Providing a high level of customer service and customer service resolution
- Employee training, coaching and scheduling
- Responsible for coaching, training, and developing subordinate staff
- Ensure regulatory compliance by administering company policies and procedures and by establishing audit procedures
- Ensure accurate booking of all contract types including usage of tools available
- Reviews and manages all aspects of Hellmann’s daily customer shipping report indicating inbound and outbound activity at SFO airport
- By example and through continuous coaching instills a sense of urgency when resolving customer issues
3
Skills For Air Product Supervisor Resume
- Ensures service levels are met by coordinating and adjusting workloads in a timely manner
- Responsible for working with internal departments(Air Import Gateway, Warehouse and Trucking) as well as external partners (Airlines, FDA and Customs)
- Able to maintain stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and the organization
- Proficient in programs used for email, word processing, data manipulation (spread sheets), presentation, and internet
- Excel working in an extremely fast paced and time sensitive environment
- Successfully pass any employment background check and/or drug testing required on the contract
4
Skills For Air Operations Supervisor Resume
- Air Conditioning and Refrigeration Trade qualification
- Communicate with other departments regarding operation issues on a regular basis
- Provides coaching and development to customer service and operational representatives
- Processes, handles, distributes all required documents in the receiving area
- Ensures documents are completed and updated in a timely and efficient manner and according to
- Follows-up shipment status in the Import area and during transport; identifies incidents and ensures resolution of incidents
- Monitors, records, analyzes, and reports on all air import / THERMONET activities and provides results and recommendations relating to these services
- Regularly required to sit, use hands to finger, handle, or feel, and talk or hear
- Occasionally required to stand, walk, and reach with hand and arms
5
Skills For Air Supervisor Resume
- Role model of integrity and pride for all employees
- Extensive knowledge of AFR Import Customer Service and Operations
- Analyze complex problems and develops alternative solutions
- Model the organization's vision and values and lead others
- Plan work for self and others to ensure that work is completed efficiently
- Develop and use collaborative relationships to accomplish work goals; develop individual relationships by listening, sharing ideas, and appreciating others' efforts
- Uses appropriate methods and a flexible interpersonal style to help build a cohesive team and facilitate the completion of team goals
- Review and reconcile all management and financial reports for department
- Review profitability and growth of department regularly with operations
6
Skills For Air Import Supervisor Resume
- Work with operations to establish business plan and goals for department
- Ensure independent service commitments of CEVA import clients are met and that compliant declarations are made to U.S. Customs and related regulatory groups
- Serve as interface with Customs and other Federal Agencies to ensure compliance with all pertinent laws and regulations
- Supervise the preparation of U.S. Customs Documentation prepared on in-house systems of all assigned services staff; communicate with customs officials as appropriate to obtain release of incoming freight and resolve delays
- Ensure files and records are set up relevant to the consolidation, contact origin office for incomplete information
7
Skills For Air Freight Operations Supervisor Resume
- Provide written quotations as requested by customers, and provide copy of quotation to manager, and document customer profile information
- Coordinate timely clearance and delivery of imported cargo based on company and customer service commitment standards; communicate with customers to ensure proper handling of goods, and keep customers advised of changes in import regulations, tariff and bonding requirements
- Examine documents including invoices, bills of lading, and shipping statements to ensure compliance with federal and foreign regulations governing the shipment, receipt, and documentation of imported/exported products
- Establish, monitor, and revise policies, procedures and service standards for customs clearance operations, and write procedures for the handling of each account. Includes classifications, schedule of service, shipment entry, and booking process, Consularization Regulations and export services
- Provides consultation to customers on the importation of goods thru U.S. Customs, governmental regulations/inspections, changes in import regulations, transportation, bonding/insurance requirements and general industry expertise
8
Skills For SL Gateway Air Ramp Supervisor Resume
- Oversee and monitor team performance – both quantity or quality -audit shipment documents, and conduct periodic client reviews to identify areas of concern in the clients’ export processes. Communicate / escalate transaction problems or irregularities to manager and assist in identifying solutions
- Conduct training courses and seminars for staff and clients in areas of shipping and export regulations and procedures. Provide guidance and advice as necessary
- Perform general office tasks such as paperwork, typing, and/or use of a computer, filing, calculating and use of telephone
- Mechanical trade qualification, refrigeration handling license
- Conduct annual performance reviews for direct reports and address employee performance problems promptly and directly in accordance with personnel policies
- Maintain a high level of expertise in all areas of breakbulk, import, or export areas, through self study, as well as courses and seminars presented by the company and other approved sources, regular review of trade publications and attendance of all appropriate seminars in assigned area
- Previous CRAC knowledge and extensive technical experience
- Make decisions with information available as required
9
Skills For Air Traffic Control Training Supervisor Resume
- Microsoft Office knowledge (ie. excel, word, wordperfect)
- Verification and submittal of timecards
- Prepares accurate airfreight import documents
- Intermediate computer literacy (Excel - Word - PowerPoint)
- Good leadership skills: ability to set clear goals and achieve results, ability to develop solid relationships within the team, persuades and influences others, motivates people to perform, delegates and empowers others, mentors and coaches in a team environment
10
Skills For On Air Supervisor, Disney Channels Resume
- Microsoft Office knowledge (i.e. Excel, Word, PowerPoint)
- Ensure outstanding service to import team by training, coaching and managing associates within team, overseeing workflow and work prioritization and by communicating directly with team
- Resolve workflow and special processing issues by maximizing productivity and resource allocation and by analyzing problems and communicating ideas and solutions to other supervisors and managers
- Keep internal and external customers updated in regards to the arrival of shipments, any delays of their cargo, and when their shipments are available for pick up and/or delivery
- Researching and resolving operational problems
- Communicating information and instructions to/from vendors
- Maintain close liaison with the [1] U.S. Customs Service and other government agencies for various specialized U.S. [2] Customs clearance requirements
- Train new hires on departmental processes and procedures
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