Solution Expert Resume Sample
Ryleigh Koepp
7719 Sedrick Track,
Detroit,
MI
+1 (555) 933 3926
Work Experience
Senior Access Solution Expert
04/2018
-
PRESENT
Boston, MA
- Work closely with Product Management, industry and regional teams to define product roadmaps for the Ariba solutions with specific focus on Operational Procurement
- Work closely with Product Management, industry and regional teams to define product roadmaps for the platform solutions with specific focus on stability, performance, robustness, technology, and extensibility
- Excellent business / technical writing and communication skills with ability to articulate in a clear, concise, confident, persuasive and compelling manner under pressure and deadlines
- SDLC Experience with Agile methodology and familiar with scrum meetings and sprint planning
- Lead effective meetings and present to all levels of line management within the organization, up to the VP level
- Strong ability to multi-task and manage concurrent work streams
- Technical work experience and project delivery
- Demonstrates understanding of agile software development methodologies, values, and practices
Solution Expert
09/2015
-
03/2018
Los Angeles, CA
- Technical designations/formal training an asset
- Provide detailed breakdown of the solution in the form of documents, JIRA items and other forms
- Get confirmation from the customers to ensure alignment with the solution
- Ensure that Engineering teams understand what needs to be delivered
- Validate the solution during the development and then delivery phases
- Help in Agile development cycles by providing critical feedback
- Identify the solution gaps if any and provide alternate solutions
Information Systems Solution Expert
09/2012
-
03/2015
New York, NY
- English written, spoken
- Typical business processes in the area of responsibility
- Applications used in such area
- SQL – Data queries and procedural understanding
- Write technical specifications and testing scenarios
- Underlying platform technology - Oracle, XML, .NET
- Business proces modelling
Education
University of Management and Technology
2007 - 2011
Bachelor's Degree in Computer Science
Professional Skills
- Strong presentation skills and ability to explain complex topics to non-expert audience in convincing way, including the ability to create supporting documents
- Strong hands-on experience with technology (databases, programming languages, etc.), APIs, and extensibility tools
- Be a multiplier of your skills by actively mentoring others in SAP’s Telco industry ecosystem
- Technical and prior development experience is highly desired
- Product or Solution Marketing experience in enterprise software, consulting or business analyst experience within the automotive industry
- Working experience in solution management, sales enablement, consulting or software sales
- Strong analytical, logical thinking and attention to detail
How to write Solution Expert Resume
Solution Expert role is responsible for business, automation, scheduling, trading, training, integration, procurement, security, telecommunications, java.
To write great resume for solution expert job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Solution Expert Resume
The section contact information is important in your solution expert resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Solution Expert Resume
The section work experience is an essential part of your solution expert resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous solution expert responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular solution expert position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Solution Expert resume experience can include:
- Proven experience in delivering well designed products with working sessions with Design team and prototype, wireframe and whiteboard ideas
- Good understanding of Digital Transformation in Government, platform and IoT technologies and the resultimg impact on the cities market
- Strong view on trends in the smart cities space and the resulting opportunities and challenges for local governments
- Solid understanding of the bank's customer, account, transaction and wire systems and platforms
- Managed the prioritization of the product backlog
- Help prepare effective presentations to support analyst, partner, and prospective customer meetings
Education on a Solution Expert Resume
Make sure to make education a priority on your solution expert resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your solution expert experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Solution Expert Resume
When listing skills on your solution expert resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical solution expert skills:
- Solid understanding of current IT practices and systems development techniques, including Agile design and analysis methodology
- Good problem-solving and decision-making capability
- Experience with WebServices/REST API development and deployment with either Spring/Spring Boot, JAX-WS/JAX-RS
- Develop good relations with the business partners as well as with the members of his and surrounding team(s)
- Experience with configuring, administration and development of enterprise applications within particular business area
- Organizational talent and proven track record in driving global projects and tasks
List of Typical Experience For a Solution Expert Resume
1
Experience For Senior Access Solution Expert Resume
- Prioritizing and focusing on the right business
- Understand business needs and a strong drive to improve
- Leading teams towards high performance and quality delivery
- Help more senior team members to develop compelling positioning and messaging for automotive solutions
- Contribute to the demand generation, thought leadership and enablement by building, assembling and promoting relevant assets
- Thought Leadership: Leverage chemical industry knowledge and solution expertise to bring innovative thinking to customers’ business problems
2
Experience For Business Solution Expert Resume
- Manage a core set of customer-facing assets, including brochures, PPTs, videos, etc. Identify asset gaps, and champion creation of new assets as required
- Deep understanding of machine learning algorithms and methodologies
- Creation of compelling customer stories & ‘feed’ content to power other GTM and release assets
- Take ownership of large portions of a project deal such as solution proposal and effort estimation in close collaboration with our IBS engineering teams
- PROSIT operator functions (hardware handling, print, PDA)
- Support functions (BA connection, organizing support)
- Lunch fully paid, office refreshment
- 5 weeks paid holiday, 4 sickdays
3
Experience For Information Systems Solution Expert Resume
- Oriflame products for free
- Company mobile phone tariff with contribution (available to family members)
- Position in an international environment with informal friendly atmosphere
- Opportunity for short-term assignment abroad
- Support sales activities and digital transformation engagements with customers by providing deep Telco industry and solution expertise which helps to expand deal value and accelerate deal closure. Position SAP as a partner of choice in the development of new revenue streams by service providers
- Leverage a detailed understanding of customer business processes and requirements to produce telco solutions that support the vision of SAP Telco
- Influence and provide direction to cross industry or Line of Business development teams to for solution realization. This includes market definition, business case approval, solution definition, development, and go- to-market
4
Experience For Solution Expert, Salesforce Resume
- Participate in customer projects and work closely with customer co-innovation partners as necessary to ensure the development of market relevant solutions that solve critical business needs
- Understand business needs and way of working with KOLA and PDM Logic
- Identify and establish relationships with business partners that can further strengthen SAP’s solution portfolio and address any “white space” areas
- Support awareness, demand generation and go-to-market efforts at key event
- Lead in a constructive, energetic way to achieve goals
5
Experience For Customer Solution Expert Resume
- Take full accountability and ownership of a large case load from assignment of case ensuring patient discharges timely, or if already home that care begins per the physician’s request
- A very high level of autonomy is required, with the Business Solutions Expert required to exercise judgment to balance the necessity of timely responses to pressing issues and opportunities with the requirement to bridge the interests of various stakeholders. Direction is often received only at the most conceptual or abstract level
- Experience with Java web application development, deployment and support on Tomcat/JBoss/WebSphere Application Server with industry standard databases (e.g., DB2/MS SQL Server/Oracle/MySQL)
- Continuous integration / deployment (DevOps) integration work experience with tools such as Jenkins, jUnit, SoapUI + Web Application test tools
- Knowledge of a variety of frameworks (server side, browser side, desktop, etc…) and proactive approach in staying up to date on new emerging frameworks/technologies
- Experience with migration/upgrade of TSYS products would be an asset
- Experience with Cloud Foundry would be an asset
6
Experience For Navigator Solution Expert Resume
- Work with our Financial Services, Health Cloud and other industries product managers to define roadmap and prioritize features
- Engage with customers, partners, and ISVs, along with product ambassadors from across Salesforce to prioritize the right features
- Deep knowledge of Agile principles and the flexibility to adapt to new and evolving environments
- Knowledge XML, Schema, JSON and XSL would be an asset
- Advanced knowledge of risk management methodologies and models, including best practices, performance measurement, current and anticipated regulatory requirement, Back Office processes, and the end-to-end workflows
- Participate in various key user networks and work groups
- Work closely with direct sales and partners, update existing training materials on automotive solutions, and support sales activities. Develop new training material based on assigned solution area
7
Experience For IT Solution Expert Resume
- Collaborate with product management and product sales team in product planning, development and roadmap discussions on solutions that are relevant to our automotive customers
- Domain knowledge of or experience in the Automotive Industry – preferably in an LOB role
- Prepare material to update analysts and influencers
- Self-starter– ability to work in a high-paced, global virtual team
- Proactive, flexible, and collaborative work style
- Flexibility, and openness to change
- Design the solution based on PEGA technologies for our business users to replace the legacy applications
8
Experience For Solution Expert Portals Resume
- Coach team members on technical and business knowledge of PEGA based application(s) and act as domain expert
- To provide end to end support for implementation of the solution
- Review and delivery of technical documents and system design – operational procedures, logical data model, functional and technical architecture
- Suggest and implement technical solutions for the requirements transversally
- Analyze quality of service and suggest improvements
- Level 3 support to production issues for assigned applications within defined SLA
- Sales of spare parts & services
- Corrective and preventive maintenance
9
Experience For Telco Solution Expert Resume
- Work with PMs in other clouds like IoT, Einstein, etc to identify what we can leverage/extend/optimize for industries
- Work with our Industries experts to define (and go ahead and build them) the next business problem to solve that brings multiplier effect for our team
- Represent Salesforce as a product expert at customer interactions, industry and corporate events, and through community sites and social media
- Professionally manage bids and proposals in coordination with Innovative Business Solutions (IBS) Sales Manager (SSEM) and Field responsible (CP/AE) for the territory / industry / account
- Management of IBS’ portfolio of offerings and adoption to local market conditions
10
Experience For Solution Expert to Epts Produce Products Resume
- Effort estimation, price calculation, risk reviews, scheduling, creation of ROMs and Business Cases, approval process, oversight during solution proposal creation, contract preparation
- Good knowledge of SAP’s Treasury Management solutions
- Proven track record of excellence performance and success in strategic and operational engagements
- Demonstrate thought leadership for Ariba Operational Procurement solutions both internally and externally
- Maintain accurate, timely and documented pipelines and revenue forecasts in alignment with the IBS Sales Manager
- Ensure proper use of IBS Methodology, tools and procedures in bid management process
- Experience in development project management, consulting project management, solution design/management and/or business development for SAP solutions and/or services
List of Typical Skills For a Solution Expert Resume
1
Skills For Senior Access Solution Expert Resume
- Experience in business development and/or sales related experience, preferably some pre-sales experience
- Strong overall procurement line of business experience
- Strong project and process management experience as well as a leadership mindset coupled with a service-orientated work ethic
- Experience securing data applications, services and APIs with authentication/authorization
- Project management experience welcome
- Interacting with Operations teams by monitoring their activities & providing functional expertise when needed
2
Skills For Business Solution Expert Resume
- Supporting ERP Roll-out, ensuring that Core Model is applied
- Ensuring that ERP Manufacturing Core Model (Solution + processes & rules) is well documented, evolves consistently and is not jeopardized by localization
- Ensuring IS landscape consistency Manufacturing domain
- Delivering ERP Manufacturing Core Model evolution in accordance with Métier strategy
- Understanding of operational procuremnet processes across a number of industries and regions
3
Skills For Information Systems Solution Expert Resume
- Understanding of Ariba Operational Procurement solution offerings
- Understanding of procurement processes across a number of industries and regions
- Understanding of SAP Platform solution offerings (e.g. Leonardo, HCP, HCI, Applications Hub)
- Ensuring that ERP Services Core Model (Solution + processes & rules) is well documented, evolves consistently and is not jeopardized by localization
- Ensuring IS landscape consistency Service domain
- Delivering ERP Services Core Model evolution in accordance with Métier strategy
- Understanding of opportunities and challenges around Private, Public clouds and hybrid solutions from telecommunications point of view
- Understanding of service management processes and procedures (based on ITIL)
4
Skills For Solution Expert, Salesforce Resume
- Understanding of Industrial Internet (IoT)
- Support SAP Automotive social media initiatives, including blog writing, posting on social platforms such as LinkedIn and/or twitter
- To contribute to multiple studies aiming at implementing and managing PEGA based solution for our business users
- Create new ideas and approaches for marketing and selling our automotive solutions
- Help with market and competitive analysis to determine product positioning, market segmentation, product service/support strategy, and pricing
- Have the authority to escalate issues to senior management or a project steering committee, as appropriate
- Desire to gain knowledge outside of the initial assignment, being it the application used or business area
- Define and manage elements of the automotive solution – combining relevant products and technologies from across the entire SAP portfolio
5
Skills For Customer Solution Expert Resume
- Actively participate in the requirements, design and build phases; delivering high quality deliverables, specifically with Risk data
- Understand Capital Adequacy Reporting guidelines and logic based on Standardized and AIRB models
- Like to work in a team, in an outgoing and communicative environment
- Provide ongoing updates, presentations to the broader automotive community both internal to SAP and externally
- Provide technical support during UAT and go live
- Support regression and integration testing
6
Skills For Navigator Solution Expert Resume
- Adapt in a fast-paced evolving environment
- Own our cross-industry product Point of View and directional roadmap including how it works with/leverages partner integrations
- Roll-in of local requirements into IBS’ portfolio of offerings including business cases
- Management of functional qualification & evaluation with support from global IBS Engineering organization
- Opportunities to work on projects affecting millions of users worldwide
- Onsite training about Oriflame business, system architecture & technologies
- Company team-building activities
7
Skills For IT Solution Expert Resume
- Work independently under the general guidance of the Senior Manager
- Very good analytical thinking and problem solving for effective identification of business problems, understanding of stakeholder’s needs and assessment and formulation of the solution
- Lead from the front and perform hands on troubleshooting and guide development teams with integration
- Learn new tools and technologies and implement them in a fast paced environment
- Spanish language proficiency is an asset
- Successful completion or enrolment for industry recognized professional certifications or any other related certifications/credentials would be an asset
- Knowledge of foreign exchange including regulatory requirements, back office processes, and the end-to-end workflows among the front, middle, and back offices. Knowledge of the Wallstreet application an asset
- Answers questions related to how the systems, reports and data flows works from both a business and technical perspective
8
Skills For Solution Expert Portals Resume
- Courage to challenge business requirements and make proposals beyond the articulated need of the business partners
- Enhance the automotive solution – working with our customers, product management and development groups to ensure SAP stays relevant in a dynamic and changing industry
- Maintain strong relationship with multiple vendors by
- Leads or participates in the development and implementation of internal process efficiencies
- Strong analytical professional who is able to use data to provide successful interpretation of technical functionality, with an aptitude to interrogate data from a wide variety of formats/systems
9
Skills For Telco Solution Expert Resume
- Strong knowledge of the Bank’s products, business units (Global Treasury, Group Risk Management, GBM, Canadian Banking) and operational processes & controls
- Responsible for planning and coordinating the activities of staff & contractors on a daily basis, ensuring that assignments are progressing to meet the committed delivery timelines
- Collaborate as the Lead Business Analyst with multiple technology groups and vendors to provide business solutions for the business line as required, including research on new product requirements and ad hoc inquiries and evaluations, all made challenging by the need to remain responsive to rapid market demands
- Strong experience in procurement business and applications
- Strong background in API development environments and the procurement business processes
- Collaborate and team with clients, partners, and colleagues on client sites with a continual focus on Customer Success
- Perform all responsibilities associated with design, implementation, system administration, for the vendor’s BMC TrueSight Capacity Optimization suite TSCO
10
Skills For Solution Expert to Epts Produce Products Resume
- Support specific deal cycles on a global basis, but with a specific focus on either North America or central Europe
- Deep domain expertise in Access Governance or Cyber Security solutions
- Travel; ~30%
- Superior analytical skills to lead the development of our cost and supply models for 1 or more commodities, and co-lead the development of new product offerings
- Software architecture and application development experience on SAP cloud platform (or equivalent) using agile methodologies
- Working experience in Hospitality & Leisure preferable within the Aviation, Aerospace or Rail Industries
- Ideally 5 years’ experience in an international and multicultural (IT) environment
- Ideally 5 years’ experience in SAP system (access) administration
List of Typical Responsibilities For a Solution Expert Resume
1
Responsibilities For Senior Access Solution Expert Resume
- Broader IT industry experience
- Experience with HR system/ ERP HR module, ideally IFS and/or Cornerstone, or similar
- Experience with implementation of IT system/ ERP module
- Perform Business Requirement Analysis
- Write Functional and non-functional specification
- Coordinate internal/external system solution development
- Defines and optimize solution operational model
2
Responsibilities For Business Solution Expert Resume
- Creating relevant and impactful industry assets and other enablement content, connecting customer needs, business capabilities to SAP’s solution portfolio
- Support SAP’s growth and business success in the Smart Cities market through thought leadership, content creation, appearances, articles and social and traditional media interviews for the domain
- Contribute to our Future Cities strategy and business plan
- Support the successful execution of our strategy and plan in collaboration with the regional and local sales and IVE teams
- Benchmark SAP customers in the Smart Cities market for best practices and value achieved
3
Responsibilities For Information Systems Solution Expert Resume
- Develop, refine, and leverage standardized innovative approaches, tools, methodologies, industry/Lob-specific content used in engagements, etc
- Drive results in matrix organizations & virtual teams
- SAP product knowledge across the digital framework is an advantage
- Lead cross-functional regional teams (including sales, marketing, services, and partner resources) in the development of regional and local governance, risk, and compliance (GRC) solution proficiency
- Support key customer engagements in NA region on Ariba operational procurement domain expertise
- Present and demo the Ariba Operational Procurement Solutions at customers, partners, field organization and at events as needed
- Collaborate with stakeholders/contributors on solution level throughout the end-to-end ideation to close process. (Example: Product Owners, Development, Customers, Partners, Operations, Hosting, Legal, Services and Support teams)
4
Responsibilities For Solution Expert, Salesforce Resume
- Support key customer engagements with Platform and Technology domain expertise
- Present and demo the Ariba Technologies, Administrative Capabilities, APIs, and Extensibility Tools to customers, partners, and the field organization at events as needed
- Demonstrate thought leadership for Ariba Platform and Technology solutions both internally and externally
- Follow up on new designs and facilitate the dialogue with development to bring new design concepts to life
- Manage communication among DDB representatives and SAP Design projects
- Lead customer workshops for projects to be won
- Drive or support data science proofs-of-concept
5
Responsibilities For Customer Solution Expert Resume
- Propose and present solution architecture for an innovative development project (IDP) or cloud application extension (CAE)
- CPP and SPHR/PHR designations desired
- Strong analytical and communication skills, including the ability to rapidly gather data, structure hypotheses, and develop synthesized findings/recommendations
- Fluent written and spoken English - regular daily use of English is a standard with presenting, cooperating with stakeholders, attending team/corporate meetings
- Servers and integrations (factory manager, factory systems)
6
Responsibilities For Navigator Solution Expert Resume
- PROSIT designer functions (operation development, functions)
- ECU communication (APCI+, vehicle communication)
- Experience with UNIX, Java and Shell Script programming, networks, databases (SQL, PL.SQL), FIX protocol, Tick Data, and high frequency trading system architecture an asset
- Excellent interpersonal and communication skills in order to effectively liaise with business users, members of project/production team and vendors
- Facilitate effective meetings is required
7
Responsibilities For IT Solution Expert Resume
- Effective time management and organization skills with the ability to use diplomacy, judgement, and persuasion to secure agreement and co-operation from business users and a dynamic project/production team
- Project- and change management skills
- Experience of or eagerness to learn about global telecommunication services
- Experience of service and supplier management
- Experience from a global company
- Fluency in Spanish, both written and spoken, an asset
8
Responsibilities For Solution Expert Portals Resume
- Knowledge of latest Cloud Technologies and newer design strategies is highly beneficial
- In-depth understanding of the telecommunication technologies and global IP networks / networking solutions (WAN, LAN/WLAN, firewall, remote access solutions, IP routing, redundancy technologies and network security solutions)
- Capability to manage global telecommunication services
- ITIL certification, other certifications considered as an asset
- Follow Agile processes
- Repair on stock
- Champion the execution of go-to-market strategies in a cross-functional environment, delivering business results that accelerate sales pipelines and revenue. This includes, supporting lead generation activities, creating core sales assets, market research and analysis, and upon successful training, acting as an evangelist for the value of SAP solutions in the automotive industry
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